The World’s Leading Booking Engine Technology Provider
With Bookassist We increase Revenue & Build Brand We reduce costs & third party dependence
Global Presence
Madrid Dublin Paris Roma Viena Prague Munich Mexico Morocco Buenos Aires Lima Dubai Phoenix
What we do Bookassist partners with you to build your hotel brand online, to drive direct business to your hotel’s branded website, to make sure you capture more direct bookings with our world class booking technology, and to help you optimize your online distribution so you grow your margin per booking.
>16yrs
>96%
growing direct business for hotels
of hotels renew their contracts with us
3
/4
of our clients are with us for > 3 yrs
Improve Conversion with Booking Functionality and hospitality know-how
Bookassist Booking Technology Key Features
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Multiple Languages (23) - Broaden your reach Currencies (40) - linked to ECB for live rates PCI Compliant - Bookassist clients never have to worry about online security & your customer has maximum confidence that their transaction is secure Add-ons - tailored to specific room types, relevant images Meal plans- Adapted for leisure and city hotels. Configure any kind of room type or package , including Family Rooms Promo Codes - for special rates only available with the code
Bookassist Booking Technology Key Features
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Customer Reviews - very important in the decision process for the better, collected and reviewed by you.Also Connectivity with ReviewExpress.
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Instant SMS & Email confirmation - with mapping and hotel information. No additional cost.
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Both monetary & package vouchers available - can be routed to hotel’s online merchant account. Our latest upgrade gives the client more options to buy more and spend more.
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Industry Leading Reporting - complete transparency. More than 50 custom reports available on the go and exportable to xls.
What we can achieve. Example of european hotel chain who partnered with Bookassist: Q3/2011
Q1/2014 Official Website with Bookassist 38%
Official Website 4%
other OTAs
38%
96% 30% The largest OTA
Dynamic Pricing
✓No other booking engine provider can offer such dynamic options for the hotel's packages. ✓Rules can be set up for Early or Late bookings and can be set up for hours or days in advance
Date specific add-ons
Special Offers Calendar View
Ensures users don’t have to search for availability on Special Offers
Fast track booking procedure & reward loyalty Corporate/Loyalty System
Bookassist Reports
Loyalty Program
Conversion Rate Jan-Sept 2015 (visits): 3’73%
Conversion Funnel (sessions) 2015: 8’66%
Mobile web access surpassed desktop access in 2014
Million Web Users
Desktop
Mobile
MorganStanley 11% of bookings via hotel website were done via mobile in 2014 ( + 22 % if you count OTAs on all hotel bookings ) for 2016, it will increase to 18 % and 35 % of total hotel reservations in 2018 Phocuswright and Leonardo
Mobile Booking Engine
Built for Conversion - 20 seconds from start to completion of booking
New Tablet Booking Engine Built for Higher Conversion
A Successful Partnership Approach: The Online Business Manager
Bookassist’s Online Business Manager: Advise on loading and organizing your inventory in the booking engine . Continuous control of rates and packages available . Will insure that the organization is always easier for the user in order to improve the conversion . Will help creating special offers and operate them on the web Will help you improve your online distribution for more direct sales. Will give Best Practices in Revenue Management & Pricing Help build repeat direct business to the hotel’s official website.
The Online Business Manager Continuous Follow Up and building Monthly Conference Call
Website, booking engine, visits & online profile checks, distribution checks monthly review
Bi-Monthly Meeting
Opportunity to sit-down with both Hotels separately to strategise for the coming 2 Quarters
Reporting
Low availability warnings, daily/weekly bookings report, Weekly Business on the books versus same day previous year, monthly report & analysis plus 100’s more available for manual export
Account Management Bookassist’s Hands-on Approach!
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International knowledge that can be applied locally
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Ex- hoteliers who understand your business
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Revenue expertise can be applied to your business
MetaSearch Opportunities integration with Bookassist hotel finder
Maps and Price Ads Universal Search and Price Ads Google+ Local Mobile TripConnect
Price Comparison
With Ecommerce, you will 1. Determine the exact source of your Revenues 2. Increase Conversion Rate & Online Revenue
3things
3. Understand your Customers’ purchasing behaviour
Websites
http://www.kclub.ie/
http://www.hotel-le-six.com/en/lesix/
http://www.domainejoinville.com/en/
http://www.rivercourthotel.com/
http://www.hotelsax.cz
http://www.fenicehotels.com/
The importance of the CMS: Control, Autonomy and total management
With Bookassist, you will get ✓New improved website build in Bookassist CMS ✓Conversion focused Booking Engine / Mobile Solution ✓Dedicated Online Business Manager ✓On demand, automated, informative and Timely Reporting ✓Develop combined Sales & Marketing Strategy with you ✓Transparency & Increased ROI from PPC spend ✓Continuous innovation and product development ✓ Substantial Revenue Uplift
Optional ✓2 Way PMS Integration ✓Distribution Management System ✓More cost effective GDS Solution ✓Third parties Integration (Triptease, Ideas, etc) ✓Lead Forensics Integration
Recognized industry experts + Knowledge + Technology applied to your hotels