Baldasso Cortese by My Word

BALDASSO CORTESE

ONE E TEAM T M MANY S STREN STRENGTHS EN NGTHS

/////CONTENTS PAGE

Section 1: About Baldasso Cortese Foreword Our Foundations and Game Plan Our Design Philosophy Our Leadership Team

Page 6 Page 7 Pages 15-17 Page 18

Section 2: Our Teams Skills & Attributes

Chairman David Stewart MD Anthony Baldasso Design Director Steve Cortese The Leadership Team

SECTION ECTION 1 /////S

ABOUT BALDASSO CORTESE

FOREWORD OREWORD /////F

Baldasso Bald Ba ldas ld asso as so C Cortese orte or tese te se ((BC) BC)) ha BC has as bu buil built ililtt its business over 26-year it ts bu busi sine si ness ne ss o verr a 26 ve 26-y -yyeaar pe pe-riod ri o o od on n a pl plat platform atfo at form fo rm o off te team teamwork, amwo am work wo rk,, eexceptional exce ex xce cept ptio pt io ona nall cl clie ient ie nt sservice, ervi er vice vi c , op ce oper er-er client operatio at iona io nall ex na exce cellllllen ce en nce aand nd a p assi as sion si on on ational excellence passion forr de fo desi sign si gn.. Th gn his iiss at at tthe he ccore o e of or design. This ever ev eryt er ythi yt hing hi ng g tthat hatt oc ha occu curs cu rs aatt BC C, everything occurs BC, and an d iss aan n ev ever e -e er -evo volv vo lvin lv in ng pr proc oces oc ess. es s. ever-evolving process. Itt iiss th thee st staff aff wh who o ar aree th thee po poin intt in point of d i eerence iff renc re ncee wi nc with th aany ny aarchitecrchi rc hite hi tecte cdiff ttural tu rall pr ra prac acti ac tice ti ce,, BC iiss no ce o eexcepxcep xc e ep practice, ttion. ti on.. Ke on Keyy to B C’ss su C’ ucc cces esss is tthe es he BC’s success abil ab ililit ityy to it ow orkk as aan or n eff effeeective ctiv ct iv ve ability work s am se amle le ess tteam eaam co comm m ittte mm ted d to seamless committed delililive de veri ve ring ri ng g eexcellent xcel xc elle el lent le nt o utco ut come co mess me delivering outcomes for cl clie ie ent nts. s. T s. his re his hi requ quir qu ires ir es aalllll for clients. This requires staff ff to b uild ui ld o n an and d sh shar aree th ar thei eirr ei staff build on share their sttre reng ngth ng thss an th and d at attr trib tr ibut ib utes ut es,, wh es whil ililst st strengths attributes, whilst at tthe he ssame he amee ti am time me rrole ole mo ol ole mode model dell th de tthe he BC B tteam eam ea m va valu values lues lu ues aand nd b behaviours. ehav eh a io av iour urs. ur s. Clients always Clie Cl ient ie ntss ar nt aree al lwa ways ys tthe hee ccenter h ente en terr te of B BC thinking, actions C th thin inki in king ki ng,, ac ng acti tion ti onss an on aand d decision-making. deci de cisi ci sion si on n-m -mak akin ak ing. in g. D Delivering eliv el iver iv erin er ing in g on client clie cl ient ie ntt n needs, eeds ee ds,, ti ds time timelines, melililine me nes, ne s, o outut-ut comes co ome mess aan and nd ex expe expectations pect pe ctat ct atio at io ons is is how ho ow

BC measures mea easu easu sure re es success. succ su cces cc ess. es s. This Thi hiss rerequires quir qu ires ir es the the BC BC Team Te eam to to manage mana ma nage na ge the the entire th en nti tire re client clilien entt experience en expe ex peri pe rien ri ence en ce in in a seamless seam se amle am less le ss and and transparent tra rans n pa ns pare rent re nt manman an-ner, ner, from fro om the the initial init in itia it iall brief, ia brie br ief, ie f, to to dedesign, sign si gn,, project gn proj pr ojec oj ectt management ec mana ma nage na geme ge ment me nt and and d ultimately ulti ul tiima mate t ly project te pro roje ject je ct completion. com ompl plet pl ettio on.

one. on e. T The he B BC C de desi design s gn p si philosophy hilo hi loso lo soph so phyy ph provides prov pr ovid ov ides id ess a fframework r me ra mewo work wo rk aand rk nd d rationale rati ra tion ti on nal alee up u upon on w which hich aalllll sstaff hich hi taff ta ff ca an ex expl plor pl plor oree de desi sign si gn b rief ri efss an ef nd can explore design briefs and outc ou tcom tc omes om es.. es outcomes.

This Th is b ookk in oo intr trod tr oduc od uc ces yyou o tto ou o th thee book introduces BC tteam eam ea m an and d th he st stra rate ra tegi te gicc an gi and d the strategic To deliver del eliv iv iver ver an an unrivalled unri un riva ri vallllled va d service ser ervi vice cu vice vi ccultural ltur lt urral a fframeworks rame ra meewo work rkss th rk thee bu busi si-si busiexperience expe ex peri pe rien ri ence en ce for for clients cliien nts means mea eans ns ne ess iiss ba base sed se d on o You u wi willll ssee ee ness based on.. Yo BC must mus ustt pursue purs pu rsue rs ue e the the discipline dis isci cipl ci plin pl inee in how ho w th he fr fram amew am ewor ewor ew orks ks aare re u sed se d the frameworks used of operational ope pera rati ra t on ti nal excellence. exc xcel elle elle el lenc enc nce. e This e. Thi hiss an and d ap appl plie pl ied ie d co coll llllec lec ecti tive ti vely ve ly aand nd iinn-applied collectively is the the BC BC operating oper op erat er atin atin at ing g system syst sy s em st m divi di vidu vi dual du ally al lly aacross cros cr osss th os thee wo wond nder nd erfu er fulfu lldividually wonderfulwhere wher wh eree everyone er ever ev eryo er y ne follows yo fol ollo lows lo ws the the ly ttalented alen alen al ente ted te d an and d pa pass ssio ss iona io naate B C passionate BC same same e procedures pro roce cedu ce dure du ress and re and protocols prot pr otoc ot ocol oc olss Te ol Team. T Team eam am.. systematically, syst sy stem st emat em atic at ical ic ally al ly,, with ly with a view vie iew w to continuously cont co n in nt inuo uous uo usly us l improve ly imp pro rove ve and and enennDavid Davi Da vid vi d St Stew Stewart ewar ew artt ar hance. hanc hanc ha nce. e. Operational Ope pera rati ra t on ti onal al Excellence Exc xcel elle el lenc le n e nc Chair Chai Ch air air ai is the the discipline dis isci cipl ci plin pl in ne which wh hic ich h ensures e su en sure ress re consistency cons co nsis ns iste is teenc ncyy in n work wor orkk quality, q al qu alit ity, it y, client clie cl ient ie ntt experience exp xper errie ienc ncee and nc and design desi de sign si gn performance. peerf rfor orma or maanc nce. e. Design Desi De sign si gn excellence exc xcel elle el lenc le ncee does nc does not nott happen happ ha ppen pp e by en by chance. chan ch ance an ce.. It requires ce req qui uire ress re discipline, disc di scip sc iplililine ip ne,, creativity ne crea cr eati ea t vi ti vity ty and and a colco olllective lect le ctiv ct ivee approach iv appr ap proa pr oach oa ch from fro om everyever ev eryer y-

/////OUR BUSINESS FOUNDATIONS AND GAME PLAN

Welcome to Baldasso Cortese. Over the years BC has developed a set of strategic objectives, cultural frameworks and business plans which have been synthesized into a summary set of Foundations and a clear Game Plan. The expectation is that over a short period of time ALL staff will become familiar with all aspects of these Foundations and Game Plan, and thus be able to interpret, pursue and apply these in their own way with staff, projects and clients. It is the successful pursuit and application of these Foundations and Game Plan by our entire team (collectively and individually) which will ensure ongoing long term success for our staff, our clients and of course our business. Ultimately we aspire to be described as being Progressive and Dynamic…. One Team with Many Strengths

Anthony Baldasso Managing Director

OUR VISION: TO BE A TOP TIER ARCHITECTURAL COMPANY IN EACH OF OUR CRITICAL SUCCESS FACTORS

(What we aspire to be)

OUR MISSION: EVEN BIGGER & BETTER PROJECTS & ACCOUNTS EVEN BIGGER & BETTER BUSINESS AND TEAM

(How we will achieve our Vision)

OUR SIX CRITICAL SUCCESS FACTORS: 11.. 2.. 2 3.. 3

DESIGN D ESIGN C CUSTOMER USTOMER S SERVICE ERVICE BUSINESS DEVELOPMENT B USINESS D EVELOPMENT

4 4.. 5 5.. 6.. 6

S STAFF TAFF D DEVELOPMENT EVELOPMENT O OPERATIONS PERATIONS FINANCE F INANCE

(Our (O Our fframework ramework ffor or b business usine esss p planning lanning & per performance) rformance)

OUR THREE STRATEGIC INITIATIVES: ATTRACT TTRACT A AND ND R RETAIN ETAIN L LARGER ARGER P PROJECTS ROJECTS A AND ND 11.. A ACCOUNTS SUSTAINED AND SYSTEMATIC MANNER A CCOUNTS IIN NAS USTAINED A ND S YSTEMATIC M ANNER 2. B 2. BUILD OUR OPERATIONAL EXCELLENCE TO ENSURE UILD O UR O PERATIONAL E XCELLENCE T OE NSURE WE CAN EXECUTE SEAMLESSLY AND EFFICIENTLY W EC AN E XECUTE S EAMLESSLY A ND E FFICIENTLY 3 3.. B BUILD THE CAPABILITY OF OUR TEAM UILD T HE C APABILITY O FO UR T EAM

((What What w we e aare re sstrategically trategically p pursuing) ursuin ng)

11 11

OUR VALUES:

TRUST / RESPECT / HONESTY / INTEGRITY / LOYALTY / TEAMWORK / SUPPORT

(Our guiding principles of how we act and think)

WHAT WE STAND FOR: 1. 2. 3. 4. 5.

WE BUILD GREAT RELATIONSHIPS WE PUT OUR CLIENTS FIRST WE COACH, MENTOR AND SUPPORT EACH OTHER WE PURSUE BEST OUTCOMES WE GIVE BACK TO OUR COMMUNITY’S

“One Team Many Strengths”

OUR 5 P BEHAVIOURS: PROACTIVE - ALWAYS BEING UP TO DATE – RESEARCH AND BE AWARE OF MARKET TRENDS, - FORECAST AHEAD, CREATE A CLEAR VISION AND JOIN THE DOTS FOR EVERYONE - BEGIN WITH THE END IN MIND AND PLAN ACCORDINGLY - TAKE CONTROL AND MAKE THINGS HAPPEN (DON’T JUST WATCH) PROGRESSIVE - TAKE RISKS IN DESIGN – EXPLORE OPTIONS IN MATERIALS / DESIGN AND ENCOURAGE OTHERS TOO - BEING AHEAD OF MARKET TRENDS – SEEK INFORMATION ON NEW IDEAS - LEAD – DON’T FOLLOW AND COME UP WITH SOLUTIONS - BE INNOVATIVE – CHALLENGE CONVENTIONS - THINK LATERALLY – TEST IDEAS AND CHALLENGE CONCEPTS TO MEET AND EXCEED THE BRIEF PROFESSIONAL - WORK TOGETHER APPROPRIATELY – LISTENING / RESPECTFUL / COURTEOUS - KNOWLEDGE & EXPERTISE SHARING - UNDERSTAND THE PROBLEM - COMMUNICATE EFFECTIVELY – MANAGE EXPECTATIONS, LISTEN FIRST TO UNDERSTAND THEN ACT PASSIONATE - ACT WITH ENTHUSIASM & HAVE POSITIVE ENERGY AND THINKING - CARE ABOUT QUALITY AND DEADLINES - BE SELF-MOTIVATED AND HELP OTHERS PERSONABLE - FIRST UNDERSTAND, THEN BE UNDERSTOOD - BE APPROACHABLE – GIVE PEOPLE TIME, DON’T BE AFRAID TO DISCUSS AND SHARE OPINIONS - TREAT CLIENTS AS UNIQUE / SPECIAL - BE FRIENDLY AND RESPECTFUL AT ALL TIMES - ACT AS A TEAM PLAYER IN YOUR THINKING AND ACTIONS (NO UNINTENDED CONSEQUENCES)

/////OUR DESIGN PASSION & PHILOSOPHY

Building a design expertise ise ttakes akes ttime, ime, ccommitommitment and a considerable e aamount mount o off rresearch esearch aand nd exploration to ensure we eb build uild a rreputation eputation tthat hat iiss unique and recognised. C Central entral tto o aany ny g great reat d design esign ent tto oad esign p hilosophy expertise is a commitment design philosophy and the disciplines which hg go ow with ith tthis. his. A Att B BC Cw we e have a design philosophyy w which hich eencouragncourago rreally eally eexplore xplore es our staďŹ&#x20AC; and clients tto clusive aand nd iinternterwhat is possible in an inclusive active manner. appen b cGreat design does not happen byy aaccident. It requires discipline ine aand nd ccomomCT eam. mitment from all of the B BC Team.

Steven Cortese Design Director 14

/////OUR DESIGN PHILOSOPHY

We value a critical design process that is interactive and inclusive. Through the exploration of light, space and materiality, we aim to produce sustainable built environments that are based on a clear architectural idea.

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/////OUR LEADERSHIP TEAM

Anthony Baldasso Managing Director

Steven Cortese Design Director

Kenneth Betts Business Manager

Murray Brassington Partner

Neil Christenson Partner

Chris Baker Partner

Chris Allen Partner

Bob Pollock Practice Manager

David Chandler Partner

/////SECTION 2

OUR TEAM SKILLS & ATTRIBUTES

ANTHONY BALDASSO MANAGING DIRECTOR / Strategic

thinker / Great with numbers / Coaching/Mentoring (want to help people)

/ Personable

(get along with clients & team members hopefully)

STEVEN CORTESE DESIGN DIRECTOR Transposing ng o our clients needs sign outcome into a design cating and listening g Communicating nt aand taking g them to my client he jjourneyy along for tthe Thinking laterally in resolving ater design problems oble

19 9

AARON LAU GRADUATE ARCHITECT / Visualization/presentations / Conceptualization

of ideas / Quality & design

ABE GARRITY PROJECT ARCHITECT Managing team am aand n project versig and follow up p processes; oversight g ‘‘constructability’ cons Documenting – sibility and practicality ensuring feasibility lients to maintain Liasing with cclients ontact and meet (and (constant) contact ceed eexpectations. hopefully) exceed

21 21

CHRISTOPHER ALLEN PARTNER / Getting jobs done / Knowing what to do / Seeking answers to

problems

DESTINE YAZGIN SENIOR PROJECT ARCHITECT

Leadership Management Co-ordination Mentoring

23 2 3

ALBERT PICONE IT MANAGER

Auto CAD Interpersonal (Mentoring)

Technical solutions. Both IT and Architecture

ROMEO TEMELKOVSKI

RETAIL MANAGE MANAGER – ROLL OUT – 2

Retail roll out project/ environment Managing multiple projects Winning new projects

25 25

CHRISTOPHER BAKER PARTNER - RETAIL The thrill of ‘the chase’ Retail design and commercial viability Business Development – increase ‘pipeline’ across all sectors

LORIS REBESCHINI PROJECT ARCHITECT Design/creativity Team Player Client relationship/people skills in general

27 27

SHERMAN TAN STUDENT ARCHITECT

3D digital marketing Graphical output Photography

ALICE ESTEBAN OFFICE MANAGER Personable, able to befriend all Passionate about providing good customer service Motivated to improve. Positive â&#x20AC;&#x201C; problem solving

BOB POLLOCK PRACTICE MANAGER Management of major projects Project management Capital investment strategic planning

HAN CHUA â&#x20AC;&#x153;Delivery of good qualityâ&#x20AC;? Passionate in design Good taste in furniture, lighting and materials selection

311 3

JAMES CRON RETAIL DESIGN / SNR PROJECT ARCHITECT

Personable Committed to growth of BC retail

MARINA POTTER INTERIOR DESIGN LEADER Enthusiasm, an eye for detail Knowledge base â&#x20AC;&#x201C; materiality, interiors detailing, space planner Coordination

33 33

CLARA SEDKY PROJECT ARCHITECT Clear and accurate documentation – create eﬃciencies Delivering project on time and budget Building team and customer satisfaction

AMANDA YORK INTERIOR DESIGN LEADER

Honesty Integrity Authenticity

35 3 5

MURRAY BRASSINGTON PARTNER - COMMERCIAL Strategic decision – making ability Communication skills – written & verbal Persistence

KENNETH BETTS BUSINESS MANAGER Design/creativity Team Player Client relationship/people skills in general

37 37

BEN PERCY PROJECT ARCHITECT

Innovative Mentoring Personable

NIC LYMN PROJECT ARCHITECT Well organised & timely Clear communicator with clients Able to work eďŹ&#x20AC;ectively with builders during construction stage to deliver design intent

39 39

DAVID CHANDLER PARTNER

Personable Customer service Design passion

STEVEN BRUINSMA PROJECT LEADER / ESD GROUP LEADER Proactive – new technologies & use in oﬃce eg. Revit, FTP Eye for detail – documentation review Reliable – Do what I say

41 41

YAU NGA GRADUATE ARCHITECT

Using softwares that assist in design and presentations Mentor

(Graphically & verbally)

Keen to learn and have a go

WUFF KEEBLE INTERIOR DESIGNER

Moral Compass Mentor Accommodating (perhaps too much so)

43 43

DAVID CHOATE PROJECT ARCHITECT Documenting projects for construction Administering building contracts Value managing projects to meet budgets

BRIGID THOMPSON RECEPTION / ADMINISTRATOR Social Media / marketing Maintaining oďŹ&#x192;ce administrational duties / supplies Welcoming / greeting / attending to and assisting clients / suppliers & industry personnel

4 45

RICHARD MORRELL PROJECT ARCHITECT

Design understanding Delivery of quality projects Interpersonal skills (client/oďŹ&#x192;ce/contractor)

DEVKRISHNA MISTRY SENIOR DESIGN ARCHITECT Design & sustainability Ability to collaborate Mentoring younger team members â&#x20AC;&#x201C; extensive architectural knowledge

47 7

LAUREN MARTIN GRADUATE ARCHITECT Design / Problem solving Model Making Customer relations

ACKNOWLEDGMENTS At BC we would like to recognise from the outset that any building project is a team effort. We would not be able to deliver the design and solution outcomes for our clients if we did not have a united and professional value chain. We are honoured and privileged to work with a range of professionals who are equally committed to providing the care and attention to ensure our clients’ needs and expectations are met. So we would like to recognise our Builders, Consultants, Contractors, Surveyors, Town Planners, Specialist Suppliers and Engineers who we have worked closely with over the years. Without them our success would not be possible. Equally our ‘point of difference’ would not be possible without our staff, the superstars in this book. Not only are they capable, passionate and committed team members, they are just brilliant people. Finally to the talented ‘Book In A Day’ Team, thank you for helping make our point of difference come to life! Sincerely,

Anthony Baldasso

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“THE E BC P POINT OF DIFFERENCE... ONE TEAM MANY STRENGTHS” Editors: ‘BOOK IN A DAY’ Graphic Designer: Janrick Romales Copyright © RYP International All rights reserved. Apart from any fair dealing for the purposed of study, research or reviews, as permitted under Australian copyright law, no part of this publication may be reproduced by any means without the written permission of the copyright owner. Every effort has been made to obtain permissions relating to information reproduced in the publication. The information in this publication is based upon the current state of commercial and industry practice, applicable legislation, general law, and the general circumstances at the time of publication. No person shall rely on any of the contents of this publication and the publisher and author expressly exclude all liability for direct and indirect loss suffered by any person resulting in any way from the use of or reliance on this publication or any part of it. Any options and advice are offered solely in pursuance of the authors and publishers intention to provide information, and have not been specifically sought. National Library of Australia Cataloguing-in-Publication entry Author: ‘BOOK IN A DAY’ Title: “THE BC POINT OF DIFFERENCE... ONE TEAM MANY STRENGTHS” Edition: 1st Ed. ISBN: 978-0-9875391-1-3 Notes: Company Profile Subjects: Baldasso Cortese Staff Printed in Australia by FauvDesign Venue for the Day: Abbotsford Convent