The State of Bookselling in Canada 2020
The items that decreased for the most respondents were events (for 67% of respondents), wages and salaries (for 48% of respondents), and advertising and marketing (for 43% of respondents). Change of operating expenses between 2019 and 2020
n=31
Processes and efficiency When we asked booksellers to rank a list of processes in terms of efficiency, we found that the top five processes deemed “very efficient” by booksellers were: 1. re-orders (55%) 2. customer support (54%) 3. submitting/sending orders of new releases (53%) 4. receiving orders/deliveries (49%) 5. selecting titles for purchase (48%)
© BookNet Canada 2021
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