Covid-19 business impact survey sheds light on industry

Survey of NZSA members reflects an industry profoundly affected by the economic impacts of the coronavirus pandemic, but it’s not all gloom with many respondents forecasting an upswing.

Several weeks ago the NZSA surveyed its members on how Covid-19 had impacted on their business and future expectations around staffing and revenues. Responses were received from over half of the association’s members – a relatively high response rate.

These were the findings: 1. Please indicate the core services your business provides:  Guards/patrols/event security/C.I.T.: 19.4%  Security training: 7.5%  Install and service security systems: 46.3%  Hardware manufacturers and distributors: 7.5%  Security consulting: 6.0%  Alarm monitoring: 7.5%  Document destruction: 3.0%  Other: 3.0%

2. Since the impact of Covid-19 has your turnover:  Remained consistent: 10.61%  Decreased: 78.79%  Increased: 10.61%

3. Where your turnover has increased or decreased:  Between 1% and 15%: 12.5%  Between 16% and 30%: 15.6%  Between 31% and 50%: 17.2%  Over 51%: 54.7%

4. Looking at the next 12 months do you expect your turnover to:  Remain consistent: 14.93%  Decrease: 55.22%  Increase: 29.85%

5. To what extent do you expect your turnover to increase or decrease:  Between 1% and 15%: 21.54%  Between 16% and 30%: 38.46%  Between 31% and 50%: 27.69%  Over 51%: 12.31%

6. What is the immediate impact on staff numbers due to Covid-19:  No change: 75%  Decreased staff numbers: 15%  Increased staff numbers: 10% Note: total staff numbers have increased due to large increases across several members

7. What is your projected movement in staff numbers in next 1 to 2 years:  No change: 42%  Decreased staff numbers: 36%  Increased staff numbers: 22% Note: projected total staff numbers increased substantially due to large increases in numbers for a handful of members

8. Have you claimed Wage Subsidy support:  Yes: 77.61%  No: 22.39%

9. Are you confident that you will remain in business post Covid-19:  Very confident: 50.00%  Confident: 45.45%  Not very confident: 4.55%  No confidence: 0.00%

10. Are you confident that the NZ economy will recover substantially within the next 1-2 years:  Very confident: 16.42%  Confident: 41.79%  Not very confident: 37.31%  No confidence: 4.48%

11. Based on the NZSA newsletters and member benefits during the Covid-19 crisis, would you recommend membership to non-members:  Yes: 97.01%  No: 2.99%