Gallagher team member recognized as Customer Champion of the Year

Gallagher team member recognised as Customer Champion of the Year

Gallagher celebrates the contribution of John Dumelow to the security industry, winner of the Customer Champion of the Year award at the 2022 New Zealand Security Awards.

In April this year, John Dumelow (JD) moved into the newly created role of Key Client Manager – Upper North Island, where he has been closely supporting Gallagher’s key customers, such as universities, banks, and healthcare providers, alongside their Channel Partners.

“I am very proud to have won this award and feel honoured to be recognised for my contribution to the industry over the past 25 years,” said JD about the award win.

“I would like to thank Sir William and the wider Gallagher family for all the opportunities and support I have been given this past quarter-century. The security industry is a special one to be part of, with many rewarding jobs within the sector.”

“JD has been an integral part of Gallagher’s sales team in New Zealand for over 25 years,” said Brad Small, Regional Manager for New Zealand and the Pacific Islands. “During this time, he has built many long-standing relationships with Gallagher’s customers and Channel Partners, entrenching himself in our customers’ businesses to help them get the most out of their Gallagher system.

“We’re so excited to see JD win this well-deserved award, which not only recognizes his exemplary customer service skills and the outstanding performance he brings to his role, each and every day – but his longstanding service to both Gallagher and the industry as a whole.”

Another member of Gallagher’s Sales Team, Hennie Lombard, Technical Business Account Manager, was named a finalist in the Design and Support Electronic Sector Professional of the Year category. Additionally, Gallagher’s SMB Key Tags were a finalist for the Outstanding New Product/Service Award.

The NZ Security Awards wins come a month after Gallagher was recognised as Advanced Security’s Supplier of the Year.

Gallagher, were honoured to be named the winner of Advanced Security’s Supplier of the Year Award for 2021/2022 at the Advanced Group Annual Supplier Awards in Auckland in August. Gallagher has been recognised in the top three suppliers over the past seven years of the Awards.

“We’re very excited by this win,” said Brad Small. “We have worked in partnership with Advanced Security for many years and they are an important part of our business ecosystem.

“This award recognises the hard work of a huge range of people at Gallagher, from our New Zealand sales team to technical support, ordering, distribution, and more. That means that all of Gallagher won this award and I’m so very proud of us for delivering the best support for our valued Channel Partner.”