dont expect to dominate the Internet marketing can be overwhelming, especially when you are new and only beginning to learn about the field. As you browse through forums and articles, you'll discover all sorts of lists about what you should do to be the next big thing. The items on these lists likely all seem inconsistent. One list will say that becoming an IM success is all about being diligent. Another will say that you need to be super smart about business if you want to be the next big thing. Still, another will say that creativity is what will make you successful. And, of course, you can't forget about all of the people stating that all you have to do is purchase their software package if you desire to be the next big name in online marketing! The truth is that all of these things are important to your success (well, perhaps not all of those software packages, but the other stuff). You do need to have patience, business savvy and creativity if you want to achieve success. here. Naturally, if you are not able to clearly communicate with purchasers and clients, none of the rest of it will basically matter. Good communication involves more than simply setting up a well-written sales page. A skilled copywriter can handle that aspect of your project. A beautiful site and extensive FAQ are not what you need for good communication. A quality designer and writer can give you those. Being a good communicator takes learning to handle interpersonal communication as well as your copy and web site. And how can you take care of that? 1. Reply to each email you receive within 24 hours of it hitting your inbox. This is not a joke. You don't have to write a long answer for every mail. All you need to do is compose a brief note that says something like "I received your e-mail and will be sending you a detailed answer shortly." When you do this, try including a a snippet of the other person's e-mail. This helps the person you email tell your mail apart from the autoreplies that other IMers use. 2. Avoid letting the phone ring and ring. Try not to telephone calls. url If your phone starts ringing, pick it up by the third ring. Do this even if you genuinely don't wish to talk to the person calling you. Here is the one catch to this rule. There's no need for you to be attached to the phone day in and day out. Instead, have clear business hours during which you will be available to talk on the phone. Publish these hours on your web site and in your voice mail message as well. And, naturally, each person who leaves a message deserves a call back. 3. Ensure that the individuals you send messages and emails to actually get those emails. This shows them that you care about your correspondence with them. You'll endear yourself further with the people you work with and who purchase from you if you ask them if they have any questions and check to make certain that they understood the points you were trying to make.