Responsible Service of Gaming Training reaches its 500th Trainee!

The AHA|SA and Gaming Care have seen enormous success with our Responsible Service of Gaming (RSG) Training, seeing our 500th trainee complete through us.

Gaming Care Manager, Tom Owens, said, "It is wonderful to see so many have booked in Responsible Service of Gaming Training with AHA|SA and officially pass our 500th trainee milestone.

“There has certainly been a consistency in the training delivered by our Gaming Care staff, who live and breathe your hotels. They are not only the people who conduct the training, they are the faces that you continue to see in your businesses.

“We'd like to thank those who have done their RSG training through us. We appreciate how much time it takes away from your operations. This remains an important part of our industry's identification and monitoring of patrons at risk.

“Training does continue to book out weeks in advance and I highly encourage members to contact us to find a spot that suits your staff's needs and schedules.

“Again, on behalf of the AHA|SA and Gaming Care, I would like to personally thank our staff's efforts in delivering training of this quality,” Tom said.

Training & Development Specialist, Adam Moore, said, "This 500th trainee milestone demonstrates our ability to create a safe and customised learning experience to accommodate all backgrounds and learning styles.

"The AHA|SA is currently working to develop new programs alongside RSG training for members.

“We are interested in feedback from the hotels industry on other desired training that will benefit your venue and further develop your teams.

"Hotels may be familiar with my previous role in Gaming Care, but with my extended background and passion in training, and more broadly in hotels and casinos, my new role as Training Development Specialist with the AHA|SA is ideally placed to expand what our association offers.

“I look forward to seeing what we develop in the future,” Adam said.

If members would like to contact Adam: training@ahasa.asn.au

If members would like to contact Tom: towens@gamingcare.org.au