Viettrack - Marketing report - March 2012

Page 1

Marketing Research Association, USA The first agency in Vietnam certified 20252 by British Standards


Market research top-line

HCMC

March 2012

HA NOI

DA NANG

Topic:

PERCEPTION AND TENDENCY OF PARENTS IN CHOOSING SCHOOL FOR THEIR CHILDREN


About: 

Viettrack is a monthly consumer research report of FTA Research & Consultant, aims to deliver opinions, evaluations and perceptions of consumers about various topics including economic situation, new trends, products & services etc.

We do hope that Viettrack could help producers and marketers feel the breath of consumers, from which find out the most appropriate way to satisfy the consumers’ needs which is increasingly sophisticated.

Viettrack is done according to ISO 20252:2006, the international quality standard in market research and ESOMAR code of conduct.

Viettrack – March 2012 :  Sample size: N = 300  HCMC = Hanoi = Danang = N = 100

 Target Respondent: The parents of students in all levels of education system (kindergarten, primary, junior - senior high-school, high school, university/ college)  Economic class : ABCD


CONTENTS SECTION A: PERCEPTION ABOUT EDUCATION

SECTION D: DECISION MAKING BEHAVIOR

SECTION B: CONSIDERED FACTORS OF EDUCATION INSTITUTION SCHOOSING

SECTION C: MEDIA HABITS


SECTION A: PERCEPTION ABOUT EDUCATION

 Which age ’s best suitability to begin some courses

 Difficulties when choosing & registering a school in regular education system  The mutual impact between student learning capacity/ learning result and education environment  Assessment toward the current situation of education  Satisfaction level of children current school of regular education system

 Studying expenditure


WHICH AGE ’S BEST SUITABILITY TO BEGIN LEARNING LETTERS Almost parents assume that the best suitability age for their kid to begin learning letters is around 5 – 6 years old. (This is also the age of pre-primary & primary school) The mostly ideals of parents in HCMC & Hanoi are similar with the best suitable age is 5 – 6 yrs. However, Danang is 4 – 5 yrs.

TOTAL

3 – 4 yrs old

18

5 yrs old

HA NOI

16

34

6 N = 300

22

27

59

3

52

50

6 N = 100

DA NANG

15

22 42

6 yrs old

7 yrs old

HCMC

17

9 N = 100

N = 100 Base on all respondents


WHICH AGE ’S BEST SUITABILITY TO BEGIN LEARNING SOME COURSES OUT OF REGULAR CURRICULUM

In general, foreign language is one of the most important courses that the parents concern, thus they tend to let their kid soon approach this course in the age of 5 – 7 years old. This is also considered as the best grow period of kids with the showing of their aptitudes. Hence, children are given to join the aptitude course in the range of age too.

In learning computer skill and soft skill, almost parent assume that the age of 11 and above is most suitable for their kids to begin learning these skills because from this age, they are grow enough to acquire any new knowledge and soft skills

The age's best suitability to begin learning course

3 - 4 yrs old 5 yrs old 6 yrs old 7 yrs old 8 yrs old 9 yrs old 10 yrs old From 11 yrs old & above

Foreign languages

Computer skills

Soft skills

Aptitude courses

6 17 31 19 9 6 7 5

0 1 8 15 19 14 17 26

0 2 8 17 10 14 12 37

6 16 20 15 11 9 8 15

Base on all respondents N = 300


DIFFICULTIES WHEN CHOOSING & REGISTERING A SCHOOL PRIMARY SCHOOL “The regulation of choosing school according to the living area” and “Complicated registration procedure/ processing” are mentioned as the most difficult matters that parents have to face when registering primary school for their kids. Beside that, considering between “Vietnamese school and International school”, and “specialized-gifted school and normal school” is also in the top concerned matters of parents in choosing a primary school. This fact expresses how care of parents about their kid’s education TOTAL

HCMC

Complicated registration procedure/ processing

38

The regulation of choosing school according to the living area

37

Considering between Vietnamese school and International school

36

Considering between specialized - Gifted school and normal school

34

School fees The overload status of state-owned schools in regular education system, difficult registration

23 23

Learning capacity

22

Unclear of enrollment procedure

20

HA NOI 49

33

42

17

Lack of official introduction channel/ information about schools

16

15

33

33

12

17

26

44

20

Too many unofficial sources of information, lack of specific instruction from responsible people

26

49

24

12

33

44

32

20

DA NANG

16

27

28

24

21

24

23

13 22

21 9

N = 120 N = 40 N = 40 N = 40 Based on all parents of students in Kid-Nursery & primary school


DIFFICULTIES WHEN CHOOSING & REGISTERING A SCHOOL HIGH SCHOOL Unlike primany education level, almost considerated matters are related to the learning ability of students, such as “considering the entrance school standard mark”, “learning capacity”; “Specialized–gifted school”… In addition, considering between “Vietnamese school and International school” also takes interest of parents, especially in HCMC & HN TOTAL

HCMC

Considering the entrance school standard mark

45

35

Learning capacity

43

38

Considering between specialized - Gifted school and normal school

41

35

The regulation of choosing school according to the living area

40

School fees

39

The overload status of state-owned schools in regular education system, difficult registration

32

Considering between Vietnamese school and International school

31

Complicated registration procedure/ processing

30

HA NOI

DA NANG

49

51

37

53

32

30

56

27 43

60

22

23

51 34

40

42

25

27

38 13 38

Lack of official introduction channel/ information about schools

21

Too many unofficial sources of information, lack of specific instruction from responsible people

21

13

15

36

Considering of choosing the learning major

20

10

15

33

Unclear of enrollment procedure

19

N = 120

20

15

N = 40

12

10

N = 40

31

31

N = 40

Based on all parents of students in high school (Junior & Senior)


DIFFICULTIES WHEN CHOOSING & REGISTERING A SCHOOL UNIVERSITY/ COLLEGE Because of relating to the future career, thus “Learning major” is one of the most concerned matter when choosing a university/ college. Another factor which decides the learning opportunity of student toward a target university/college is the “Entrance school standard mark” and “learning capacity”. “School fees” of University/ college is also an important matter. There is no significant difference in 3 areas. TOTAL

HCMC

Considering of choosing the learning major

64

Considering the entrance school standard mark

33

Complicated registration procedure/ processing

33

Considering between Vietnamese school and International school

25

Lack of official introduction channel/ information about schools

23

The overload status of state-owned schools in regular education system, difficult registration

14

40

14

The regulation of choosing school according to the living area

11

5

48 44 26 44

24 20

5

N = 60

40

25

13

39

33

5

Considering between specialized - Gifted school and normal school

57

52

15

19

78

48

40

27

Too many unofficial sources of information, lack of specific instruction from responsible people

65

62 55

44

Unclear of enrollment procedure

67

35

53

Learning capacity

DA NANG

60

59

School fees

HA NOI

N = 20*

26

19

26

10

26

5 19

N = 20*

9

N = 20*

Based on all parents of students in university/ college *: Sample size is very small


THE MUTUAL IMPACT BETWEEN STUDENT LEARNING CAPACITY/ LEARNING RESULT AND EDUCATION ENVIRONMENT Most of parents assume that education environment has strong impact on learning capacity and learning result of children. Especially the impact of teacher (Pedagogic method and the way of appreciation/ criticism) is very close related Top 2 boxes

TOTAL Pedagogic method will has strong impact on student’s studying 6 result

44

The way of teacher appreciation/criticism will impact on kid’s learning attitudes1 5

50

53

Sitting beside a good student or make friend with good students in class will let kid’s studying result better 9 The studying result of kids will be influenced by the general result of learning capacity of whole class13 Kids study in a good education environment with very good facitities/studying equipments will get higher studying result

Definitely disagree

Disagree

56

12

13

Participating too much on Youth Union/ student’s club activities will have bad influences on kid’s studying result 7

40

35

47

14

22

36

42

15

Normal

31

31

25

Agree

Means

94

4.45

93

4.33

91

4.27

83

4.15

73

3.89

56

3.46

Definitely agree

Base on all respondents N = 300


SPENDING ON CHILDREN’S STUDYING COST

The average expenditure for a kid who study Vietnamese school is around 2 million/month.

There are a significant different between studying cost of kids in Vietnamese school and International school fees with the range of International school pupil average expenditure is mostly around 4 – 8 million/month

PRIMARY

Less than 2 millions 3% 2%

2 - 4 millions

17%

4.1 - 6 millions

6.1- 8 millions

Average cost of each month 40%

15%

23%

8.1 - 10 millions More than 10 millions

International Vietnamese Primary school Primary school

N = 60

N = 20*

N = 40

5

75

2 millions - 4 millions

20

25

4.1 millions - 6 millions

30

0

6.1 millions - 8 millions

35

0

8.1 millions - 10 millions

5

0

More than 10 millions

5

0

Less than 2 millions

Based on all parents of primary school * : Sample size is very small


SPENDING ON CHILDREN’S STUDYING COST

As well as in Primary level, average expenditure of International High school pupil is around 8 million/month while Vietnamese High school pupil is 2 – 4 million/month

HIGH SCHOOL

International Vietnamese Average cost of each month High school High school

Less than 2 millions

2 - 4 millions 4.1 - 6 millions

8%

2% 25%

18%

6.1- 8 millions

15%

32%

8.1 - 10 millions More than 10 millions

N = 120

N = 40

N = 80

5

44

2 millions - 4 millions

15

49

4.1 millions - 6 millions

25

5

6.1 millions - 8 millions

35

0

8.1 millions - 10 millions

15

2

5

0

Less than 2 millions

More than 10 millions

Based on all parents of students in high school (Junior & Senior)


SPENDING ON CHILDREN’S STUDYING COST 

In University/ college, the average cost spending on studying is also around 2 – 4 millions/ month for each student.

HCMC is considered as a best-developed education environment in Vietnam. HCMC students have more opportunity to join in many additional courses to improve the knowledge and skills as well beside the regular education system. As this reason, the demand and expenditure of HCMC students are higher than other area.

Less than 2 millions

UNIVERSITY/COLLEGE

2 - 4 millions 9%

3 3%

6%

4.1 - 6 millions

6.1- 8 millions

54%

8.1 - 10 millions More than 10 millions

N = 60

25%

Average cost of each month Less than 2 millions 2 - 4 millions 4.1 - 6 millions 6.1 - 8 millions 8.1 - 10 millions More than 10 millions

Total (University/ Colllege)

N = 60

25 53 9 3 3 6

HCMC

Ha Noi

Da Nang

N = 20*

N = 20*

N = 20*

0 50 15 10 10 15

43 48 5 0 0 5

30 61 9 0 0 0

Based on all parents of students in university/ college * : Sample size is very small


SPENDING ON CHILDREN’S STUDYING COST Apportion budget for learning

APPORTION BUDGET FOR LEARNING (%)

TOTAL N = 240

HCMC N = 80

HaNoi N = 80

Da Nang N = 80

Junior Highschool N = 60

Primary N = 60

Senior University/ Highschool College N = 60 N = 60

Regular curriculum

50

62

55

49

60

50

47

54

Extracurriculum

21

13

20

23

15

23

25

9

Foreign-language course

18

15

16

19

16

18

18

22

Computer skills course

13

12

11

10

11

11

11

16

Other

4

5

4

4

3

3

4

5

Statistics from Primary to University level


SECTION B:  Key considered factors when choosing a school in regular education system KEY CONSIDERED FACTORS

WHEN CHOOSING A SCHOOL

 Key considered factors when choosing a foreign language Institution  Key considered factors when choosing studying course as softskills course, aptitude course

 Desire and reason for choosing international school  Desire and reason for study abroad


KEY FACTORS WHEN CHOOSING A SCHOOL IN REGULAR EDUCATION SYSTEM ACCORDING TO KID’S EDUCATION LEVEL  

Across all levels, the key factors of choosing a regular school can be divided into 3 main groups: “Facilities/ learning equipment”; Teaching quality (teacher, curriculum, pedagogic method) and Reasonable school fees. In addition, the factors related to “the assure of future career” and “the value of degree” is also considered in university/college. NURSERY & PRIMARY SCHOOL

Facilities/ Learning equipment Teaching quality Teacher Reasonable school fee Teaching Program School Reputation Location (nearing house) Teacher attitude Parent – Teacher/School communication Teaching method Well teaching of Foreign Languages Pupil nutritious care Extracurricular activities Well-support of teaching management department Summer Holidays activities Summer Holidays course Opportunity of getting after university degree Value of the degree (international recognition) Entrance exam mark Part-time jobs opportunity during studying time Career opportunity after graduation

HIGH SCHOOL

65 64 61 55 54 54 49 47 43 42 42 40

67 62 60 59 56 54 49 48 44 38 37 29 25 25 22 22 21 21 20

27 23 22 21 14 14 9 0 0

10 9 N = 120

N = 120

UNIVERSITY/ COLLEGE

69 61 56 56 55 53 50 48 48 48 41 20 36 28 23 20 20 25 14 15 10 N = 60

Based on all respondents


KEY FACTORS WHEN CHOOSING A FOREIGN LANGUAGE INSTITUTION ACCORDING TO KID’S EDUCATION LEVEL There is no significant difference in comparing between the different level of education. However, Students in university/college seem care much on the factors of “foreign teacher” and “value of degree”

NURSERY & PRIMARY SCHOOL

TOTAL Teaching quality

62

Teacher

60

School reputation

59

Teaching program

58

Reasonable school fee

57

58

Facilities/ Learning equipment

56

57

Foreign teacher

34

Location (nearing house)

62

27

29

25

28

Scholarship

23 19 N = 300

60

50

52 57 58

34

25

30

18

21

42

30

15

24

18

25

17

N = 120

52

32

31

Parent – Teacher/School communication

58

48

23

Extracurricular program

60

57

40

28

57

58

59

31

52

59

63

Opportunity of studying abroad

Parking

60

68

46

Value of degree (International recognition)

UNIVERSITY/ COLLEGE

HIGH SCHOOL

32

19 N = 120

15 N = 60

Based on all respondents


KEY FACTORS WHEN CHOOSING STUDYING COURSE AS SOFTSKILL COURSE, ATTITUDE COURSE ACCORDING TO AREA The key factors of choosing soft-skills/ aptitudes courses are the same as the key factors of choosing foreign language course. Moreover, the practical of programs and suitable schedule are two additional important factors to be considered in this situation. TOTAL Teaching quality

School reputation Practical program Teacher Suitable schedule

Teaching program Many practical activities during studying course Great hand-out document/ Reference document Location Parent – Teacher/School communication Value of degree/ Certification School officers attitude Student service care Parking Well-support of teaching management department

52 51 50 49 45 44 40 38 33 27 27 26 20 18 16 N = 300

HA NOI

DA NANG

35 43

55 54

Reasonable school fee Facilities/ Learning equipment

HCMC

60

41 48

N = 100

58 50 55 59 62 51 60

58 54

57 37 32 27 35 40 36 25 17 18 20 19 13

56 59

75

38 50 42 55 26 34 36 22 25 25 21 11 18 N = 100

41 26 35 39 36 19 23 17 N = 100

Based on all respondents


DESIRE & REASON FOR CHOOSING TO LEARN IN INTERNATIONAL SCHOOL

More than 80% parents in both 3 areas assume that they will let their kids study in International schools if their financial condition is satisfied. This result expresses that the new trend of education in Vietnam is more and more approve by many parents. TOTAL

HCMC

HA NOI

DA NANG

Reason for choosing

Yes

(%)

The ability of communication by foreign language is better Modern equipment, good facilities

85

88

85

83

Good Pedagogic method Good curriculum The teachers is foreigner

No

Modern educational enviroment Building Self reliance for children

15 N = 300

12 N = 100

15 N = 100

17 N = 100

Raising Self confidence for children No high pressure learning

39 24 23 19 13 9 8 7 6

Base on all Respondents say “Yes� for desire to choose International school N = 256


DESIRE & REASON FOR CHOOSING TO STUDY ABROAD

The expectation of parents to give their children study abroad is more than 80% in this survey. The high demand of studying abroad has brought about the development of many foreign language centers, and many study abroad consultancy; education association as well.

TOTAL

HCMC

HA NOI

DA NANG Reason for choosing

Yes 81

87

81

75

No 19 N = 300

13 N = 100

19 N = 100

25 N = 100

(%)

Have more good job opportunities

35

Building Self reliance for children

30

The ability of communication by foreign language is better

28

Approaching knowledges of developmental countries

19

The degrees has international value

9

Opening knowledge of many cultures in the world

9

High quality education

8

Practical program/ curriculum

8

Raising Self confidence for children

8

Base on all respondents say “Yes� for desire to choose studying abroad N = 243


SECTION C:  Evaluation about education advertisement  Sources information COMMUNICATION HABITS

 Important factors about information included in an advertisement  Favorite promotion  Idols in education


EVALUATION ABOUT EDUCATION ADVERTISEMENT

Almost parents ( ~ 50%) prefer the advertisement with clear information which is easy to understand, and easy to find out any needed information

TOTAL I prefer the advertisement with clear information, It is easy to understand

49

I prefer the advertisement with less information, but design is impressive and creative, I can remember it for a long time

32

Every advertisements provide nearly the same introducation and guarantee of service and quality, it is really hard to evaluate and choose the best one

31

Almost advertisements are overplay, I don’t like and don’t beilive it Most advertisements try to include so many information, thus it makes me confuse

N = 300

HCMC

59

49

29

41

13

11 N = 100

39

34

23

21

DA NANG

50

14

23

16

HA NOI

34

19 N = 100

17 N = 100

Based on all respondents


SOURCES OF INFORMATION WOM – Word of mouth seems to be the most effective communication channel in education media. Parents usually get and share any information/experiences with friends, relatives… about their kid’s education matter or reading/ sharing any comments website forum

TOTAL

HCMC

Friends/ colleague/ relatives

90

Websites/ Forums

Searching tools on internet (Google, Yahoo search…) Brochure/ Leaflet

27 21 N = 300

92

42

46 31

DA NANG

91

53

Newspaper/ magazine Official websites of schools/ education Institute

HA NOI

54

60

57

38

14

N = 100

58

28

16

12

88

38

34 27 N = 100

33 23 N = 100

Based on all respondents


IMPORTANT FACTORS ABOUT INFORMATION INCLUDED IN AN ADVERTISEMENT There should be placed the introduction information related to school fees, study program and teaching method in an education advertisement because they are the main information that parents concern and look for. TOTAL

School fees 0 7

46

Teaching method 01 7

93

4.4

92

4.43

91

4.34

46

90

4.35

51 48

Introduction of program practical application 01 9

Means

47

41

Training program and course-length 0 9

Top 2 Box

43

44

School facilities/ Learning equipments 01 11

43

45

88

4.32

Introduction of teachers 0 12

43

44

87

4.32

Introduction of degree/ certificate value 0 12

43

44

87

4.32

85

4.22

81

4.07

80

4.1

80

4.05

78

4.02

77

3.98

Schedule of course/ time for registration 01 School/Education Institute introduction 1 5

14

47 14

Introduction of old trainee/students who are success now 02

18

Promotion information 02

18

Interesting education story 03

19

Impression communication message 03

21

Not important at all

Not important

38 48

33

51 48

32

49 52 Neither

29

29 25 Some what important

Very important

Based on all respondents N = 300


FAVORITE PROMOTION

Top 3 of favorite promotions are liked most : “ Opportunity of getting a scholarship”; “discount school fees” & “free hand-out documents”.

TOTAL

HCMC 61

Opportunity of getting a scholarship

Free hand-out documents/ Textbook/ Ref book 41

Mock-up study (Trial Class)

34

Lucky draw with valuable awards ( travel trip, laptop…)

32

Pragmatic gift (bag/ raincoat…)

13

46

80

57

Free additional courses as practice course/ extra-curricular

81

82

50

Early registetration school fee discount

38 35

64

N = 300

9

N = 100 Top 3

49 46

70

48

66 31

60

36

60

16

77 51

DA NANG 64

92

81

55

75

66

46

HA NOI

12

37

76

56

71

36

65

Favorite promotion

81

44 19

90

68

37

40

N = 100

87 71

66

51

41

77

64

47

N = 100

Based on all respondents


IDOLS IN EDUCATION

Professor Ngo Bao Chau Uncle Ho

Isaac Newton

Mac Đinh Chi Based on all respondents N = 300

Dựa trên tất cả đáp viên


SECTION D: DECISION MAKING BEHAVIOR

 Time for searching for the studying course/ school information  Role in making decision of choosing your children school/studying course  Decision making stimulation


TIME FOR SEARCHING FOR THE STUDYING COURSE/ SCHOOL INFORMATION ACCORDING TO AREA Parents usually search for the information when their children intend to join any specific course. However, an attractive advertising is sometimes effective that let’s the parent to consider a new course which is not in the initial intention.

TOTAL When my children have the demand toward a specific studying course

52

Whenever I see an attractive advertising of education or an appropriate program/studying course, I will find out more detail information related to it.

41

I just look for information before enrollment season

40

Before summer time In summer time

HCMC

N = 300

DA NANG

43

62

43

N = 100

58 40

29 10

51

22

46

24 10

HA NOI

33

19 8

N = 100

24 11

N = 100

Based on all respondents


ROLE IN MAKING DECISION OF CHOOSING YOUR CHILDREN SCHOOL/STUDYING COURSE ACCORDING TO KID’S EDUCATION LEVEL In Primary school, parents are the main decision maker in choosing their kid’s study course. However, this fact is changed according to the education level. With higher level of education, student tend to make decision by themselves

I look for the related information and also being the main decision maker in choosing my childen schools/studying courses I look for the related information and make more discussion with my children/wife/husband/family for unifying the most suitable one.

NURSERY & PRIMARY SCHOOL

29

UNIVERSITY/ COLLEGE

19 9

59

30

My children look for related information himself/herself, but i am the final decision marker. My children look for related information and make decision himself/ herself. I just play the role of an advisor, and will agree with my children decisions.

HIGH SCHOOL

46

41

13

42

12 N = 120

N = 120

N = 60

Based on all respondents


DECISION MAKING STIMULATION After collecting enough the needed information related to a course, “a special promotion program” will be a persuaded factor that let’s parent bring out a decision immediately. In addition, the psychology of crowd is also impact the decision promptly

TOTAL All of my relatives, neighbors, friend’s children have register for that course yet

65

Quickly register to get special promotion (discount; scholarship; gift…)

30 18

N = 300

14

N = 100

78

40

34

21

DA NANG

59

56

36

Be convinced after the mock-up class

HA NOI

57

54

Time sensitive – Make use of my children summer time

Convinced advisors of consultants

HCMC

14 N = 100

65

39

36

42

35 20 N = 100

Based on all respondents


CONCLUSION  Product: -

The criterions in choosing a school/ education institution mainly focus on the factors of “Facilities/ learning equipment” and “Teaching quantity (teacher, curriculum, pedagogic method), this fact expresses how care of the parent toward their kid’s education. Thus, this is a good opportunity for any educated investors enter this market with the targeting of superior segmentation

-

International school is more and more approved by many parents with the rate of 80% respondents intent to give their kids study in an international school if their financial condition is satisfy. It is predicted that this trend will keep growing in Vietnam.

-

The high rate of parents want to let their kids to study abroad is an optimistic signal to any education associations or studying abroad service agencies to widen their activities. However, they have to face with many challenges because of their clients have knowledge in studying abroad matters now, and the requirement in services quality is high also.


CONCLUSION Price: -

As Viettrack report in May-2011, Education expenditure is one of the most important expenditure that couldn’t cut down no matter what situation. Parents are willing to spend much on their kid’s education to make sure of their kids can enjoy a good teaching service, especially in the big cities as HCMC & HN, the rate of expenditure per month is up to 6 – 8 million/month.

-

The average of expenditure for education is around 2 – 4 million/month with more than 50% of this rate spend for regular education, the remain 50% is for any extra courses or foreign language courses.

-

English fluently is one of the most important factors to assure student can get a good-job, thus in this level, students will pay much attention in learning English. Hence, many English center/ English course is target to student segmentation.


CONCLUSION ď śPlace: -

Selection a school with conformable location (near house, near the working place of parent‌) is one of the criterion in considering a school/ education institution for their kids

-

Formally, most of the private school/ education institutions are found at the center district in order to attract the student and parent attention. However, the increasing of studied demand in both regular education system and any additional courses as foreign language, computer skill, aptitude course‌ is the opportunity to base more branches in the new area so as to ensure of it is right targeted

-

School transportation service is very important nowadays because of the busy urban life. For this reason, school which doesn't have the advantages of location can be improved by organizing a good transportation service.

-

The regulation of choosing school according to living area (which is applied for Primary and Secondary domestic school) in Vietnam leads to many difficulties in registering a school. Hence, this is the chance for the private school to approach the target student/ parents and pursued them with by the quality of service, teaching and school facilities.


CONCLUSION Promotion -

WOM is considered as the most reliable reference channel of almost parents. Besides that, print ad – advertising on printed newspaper, magazine… - still is an effective channel and be used most often by the marketer. Hence, beside the investment and improving of school facility/ equipment and teaching quality, the education institutions should also focus on building an effective communication channel to get more insight of the parents and providing the better education service that meet their expectations.

-

The simple advertisement with clear information is preferred by most parents. The impressive or raising the curious advertisement is not suitable in this situation.

-

The most favorite type of promotion is related to the discount as “opportunity to get a scholarship”; “Discount”; “Free handout/ document”…

- Toward university/ college level, students tend to be the main decision maker of choosing their school/ studying course with the reference from the parent. Therefore, the main target of any advertising/ communication program should the student.


CONCLUSION ď ą The result shows us overview of how care of the parents toward their children studies. They are willing to receive and acquire the new trend of education with the desire of choosing the best education environment for their kids as international school/ study abroad and joining many additional courses. ď ą The research report helps the education institutions and Marketers know about the perception, demand and tendency of parent and students toward

studying

matters,

thence

pointing

approaching method to the target student/parent.

out

the

appropriated


Thank you


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.