2 minute read
A fresh approach to client needs at F&S Restoration
BY CYNTHIA J. THOMAS, Staff Writer
Do you need some remodeling or repair work done, or maybe you’re considering a new deck or patio, but aren’t sure how to find a reliable contractor for the job? Check out F & S Restoration, where owners Frank and Michelle Schmidt say they focus on asking good questions to determine what the customer really wants and needs, and then providing quality service in a timely manner.
Frank Schmidt grew up learning construction and home repairs, as both his dad and his grandfather were in the restoration and remodeling business. After operating his own business in Wisconsin, Schmidt relocated to the Ozarks 13 years ago, where he worked construction jobs before deciding to return to owning his own company, which opened in late May 2023.
“I observed some poor service, timeframe promises not kept, failing to communicate, things like that,” he said. “There are some really good companies, too, but there’s always room for someone who shows up, hires well-trained people to help, and gets the job done.”
Although Schmidt’s experience includes all types of remodeling and restoration work, he particularly enjoys outdoor projects, such as building a beautiful new deck for a client to enjoy. After an initial inquiry, a typical customer experience starts with a visit to look over the job and ask detailed questions about what the homeowner needs, wants, and can afford. A detailed proposal is presented, using a computer program to help picture the client’s design ideas or to make suggestions if needed, with itemized costs to help clients understand the different parts of the work involved. The Schmidts can also suggest possible ways to adjust or prioritize for budget concerns, if needed.
Your hard-earned money is safe with F & S Restoration; the company is fully insured and licensed and offers references, and detailed receipts are provided for deposits and progress payments.
Whether it’s a necessary repair, some extra space, or a beautification project you’ve been dreaming about, F & S Restoration can help you make it a reality. Reach out to Frank at 417-593-6679 or Michelle at 417-483-4293 to get started.
