Mgt 449 (quality management productivity) course material

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MGT 449 (Quality Management Productivity) Week 1 MGT 449 Week 1 DQ 1 What is poor quality? What are some effects of poor quality? How do the effects of poor quality affect an organization? MGT 449 Week 1 DQ 2 What would the world be like without quality? What would be the impact on domestic and global markets? MGT 449 Week 1 DQ 3 Which factors of globalization are affecting quality? How might globalization affect your product or service and organization as it tries to achieve quality? Week 1 Assignments: MGT/449 Total Quality Pioneers Quality Management for Organizational Excellence 600+ Words

Total Quality Pioneers Paper 350+ Words Week 2 MGT 449 Week 2 DQ 1 What is a SWOT analysis? Consider an organization you are familiar with or an organization you select through research. How would a SWOT analysis be incorporated into the quality process during the planning phase? MGT 449 Week 2 DQ 2 As part of the continuous improvement process, what are some reasons a company would want to develop a strategic alliance with its supplier? MGT 449 Week 2 DQ 3


What are some ways that companies measure customer satisfaction? How does your company measure success? Does your company use customer feedback when creating an action plan? Week 2 Assignments: Effects of Quality Management on Domestic and Global Competition 1600+ Words Effects of Quality Management on Domestic & Global Paper 700+ Words Week 3 MGT 449 Week 3 DQ 1 How may ISO 9001 improve quality for the organization and the consumer? MGT 449 Week 3 DQ 2 How can just-in-time manufacturing (JIT) be incorporated into your organization? How would JIT manufacturing affect quality in your organization? MGT 449 Week 3 DQ 3 What are two or three quality management tools used in data collection? What types of quality management tools do you utilize to make personal or business decisions? How do you use these tools in the decision-making process? Week 3 Assignments: Team Assignment Strategic Quality Management & Customer Satisfaction 1700+ Words Assignment Strategic Quality Management & Customer Satisfaction Paper 1800+ Words Week 4 MGT 449 Week 4 DQ 1 What is a process? Identify some processes in your organization and briefly map the terms, process inputs, outputs, and goals. How does process improvement affect a firm’s strategic plan? MGT 449 Week 4 DQ 2 Why has your organization analyzed and implemented quality improvement strategies in the past? MGT 449 Week 4 DQ 3 What is the difference between data and information? How does data become useful information to improve the quality in your organization? Week 4 Assignments: Quality Textiles International Histogram Week 4 Assignment Quality Textiles International Scenario Week 5 MGT 449 Week 5 DQ 1 What are the most important steps an organization must follow to implement a quality program? MGT 449 Week 5 DQ 2 How does a formalized quality program create a competitive advantage for an organization? MGT 449 Week 5 DQ 3 What changes would you make to improve the quality in your department or organization? MGT 449 Week 5 DQ 4


What challenges do you foresee in creating and implementing a quality management system in your organization? Week 5 Assignments: Week 5 Assignment Quality Improvement Implementation Team C 1650+ Words Quality Improvement Implementation Paper 2400+ Words


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