NetWorks Issue 18: The Community Issue

THE BITA COMMUNITY NEVER

TURNS ITS BACK

Commercial Vehicles

A more flexible approach

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Find out how we can help you do more of what you do best, call 0800 328 9001 or visit flexerent.co.uk

TEAM

NetWorks

Editor: Laura Watkins, Events and Communications Manager

BITA Contributors:

Kayleigh O’Donovan

WDesign and Production: E jules@stimula.co.uk

Online version: https://bita.ie/magazines.html

Printer: Aquablue

Sales, Events and Marketing:

T +44 (0) 7587 035740

E office@bita.ie

Published by BITA Ltd

HEAD OFFICE:

Main House, West Suite, Turkey Mill, Ashford Road, Maidstone, Kent, ME14 5PP www.bita.ie

T +44 (0) 7587 035740

E office@bita.ie

© BITA Ltd. All rights reserved

Terms and conditions

NetWorks is published by BITA Ltd. Its entire content is protected by copyright 2024 and all its rights reserved. Reproduction without prior permission is forbidden. Every care has been taken in compiling the content of the magazine, but the publisher assumes no responsibility in the effect arising therefrom. Readers are advised to seek professional advice before acting on any information which is contained in the magazine. Neither BITA Ltd or NetWorks accept any liability for views expressed, pictures used or claims used by advertisers.

WELCOME

e have had a year filled with change at BITA. We have been working hard behind the scenes to make sure that our service is to the level that you would expect, and some of you, hopefully most of you, may not have even noticed these changes. We are pivoting at BITA to be a communications platform, to help you share your messages. The events of course will continue, as will all your favorite parts of BITA, but we are adding more and urging you to use the resources at your disposal in a new way.

Our events offer an exceptional opportunity for you to communicate with our guests. In the London Construction Networking lunches, we welcome 230+ guests, decision-makers, owners and operators from across the industry, and from all BITA chapters. By sponsoring a lunch, you are not only supporting our organisation, but you are also harnessing that opportunity to share your story, to introduce yourself, and inspire people with your business and products. We have sponsorship opportunities for nearly all events, starting from only £200, so get in touch with Eden@bita.ie to learn more!

We also have this magazine you are holding. In its pages you’ll learn about our plans, our members, and more. Use it, get in touch with us so that we can tell your story. We have news pages, community pages, special offers and mentor areas (and a whole lot more!) on the website, so utilise these to your advantage. Our new social media creator, Kayleigh O’Donovan, is doing incredible things on the BITA platforms, so engage with us and we can help raise your profile here.

In addition to all this, we have launched a new BITA+ membership. If you want a bit more; meetings with myself and Marcelle, introductions to potential clients and suppliers, access to our member support hubs and more, this could be the one for you. Speak to Marcelle@bita.ie to learn more about this new membership from BITA.

As President of BITA, I have the privilege of working with an extraordinary team whose dedication and passion drive the BITA community forward. Our success is rooted from the commitment to our staff, who go above to support our members and help them to thrive in their professional journeys. I am particularly proud to share a recent testimonial from one of our esteemed chapter chairs, who perfectly captures the essence of our team: “I also just wanted to feedback how impressive Eden has been, she has been really efficient and so easy to deal with. I know with all the changes happening this summer it has probably been an unsettling period for you all but please pass on to Paul this feedback as I have been really impressed and we are grateful for all her help and input”. These words reflect the hard work our team pours into every initiative, event, and interaction. Thank you all for being apart of this journey with us.

Finally, I want to take this opportunity to say goodbye and good luck to Laura, and thank her for all of her hard work these last 9 years. We all wish you the best, and you’ll always be a part of BITA.

PAUL WHITNELL President

Sponsored by KOREC www.korecgroup.com

Laura Watkins, Justin Gilmore, Nick Bills, Pauline Cannon,

IThe Top Benefits Of Case Studies In B2B Marketing

Jill Willis from Attract & Engage considers whether you can still use marketing content to demonstrate innovation and build credibility and trust?

t’s a sad but true state of affairs in marketing today: the large amount of unhelpful, irrelevant content being pushed on prospects has made them naturally sceptical of any kind of content –even if it actually could help them.

It’s relatively easy for any kind of marketer to use exaggerated claims in social media posts and website content. These days, many B2B consumers are so used to being pitched with hyperbolic claims like “ultimate one stop shop solution” that they automatically tune out any content created and published solely by the brand itself.

On the other hand, a case study simply takes a look at real-world results from business clients that have actually purchased the product or service. The best case studies will include quotes from the client being profiled so they can illustrate what the purchase was like in their own words.

73% OF B2B BUYERS SAY THAT CASE STUDIES ARE A KEY FACTOR IN THEIR PURCHASING DECISION, ACCORDING TO A SURVEY BY THE CONTENT MARKETING INSTITUTE.

Hearing about innovation and real positive results from an actual person or organisation that has used your products or services increases a prospect’s confidence that they can achieve those results as well.

This helps a prospect feel more informed about your company’s offerings, which in turn makes them feel like they can trust what you’re selling. Even an incremental increase in this trust can help your company stand out among competitors with a similar offer.

Provides Natural Movement Down

The Sales Funnel

There are some forms of marketing where it’s unclear what the next step should be. For example, after reading a brochure for a particular product or set of services, a

potential customer may feel like they are more informed.

But what are they supposed to do next? It’s not always clear.

Because a case study offers an example of a specific outcome achieved by using your products or services, there’s a straightforward next step for the person reading it. Ideally, your case study should come with a simple way to get in touch with your team to schedule a meeting or complete the next step in your sales funnel.

Even if your case study doesn’t have a direct call to action, there’s an easy way

for you or your sales team to follow up once the prospect has read the case study: ask them if they are looking for similar results in their own company.

This naturally gets them thinking about their own situation and why they need your product or service. It helps the buyer start to visualize what it would be like if you were able to offer a result similar to the one illustrated by your case study.

With the right marketing tools set up, you could even automate this part of the process and make it so that a prospect automatically receives an email

#1 Use Multimedia Formats

Attract & Engage Top Tips

Text-based case studies that are placed into a well-designed PDF format are the most common we create for clients, mainly because this format is easy to distribute as a sales asset. Groups of case studies may be grouped together in showcase brochures and content can also be repurposed to form website blogs.

In addition, we encourage client’s to consider producing a video version, from a simple screen recording with commentary to a more elaborate production with a studio and on-camera interviews.

Another idea is an audio case study. If you’re already publishing a podcast or audio show – one of the best ways to connect with B2B buyers – why not interview a previous customer and devote one episode to them as an audio case study? Experiment with different channels until you find one that seems to fit best for your audience and internal processes.

#2 Showcase Different Kinds Of Customers

Most (but not all) B2B companies have a few different kinds of customers, either of varying sizes or in different industries. Companies that offer B2B services, in particular, may have a few different specific services meant for one or two ideal customer personas.

If possible, try to create a case study for each of your different service offerings. If you serve clients across a few major industries, strive to create a case study for each industry so you can highlight the unique benefits of your service.

More specific case studies will feel personalised to prospects in different industries, making them even more attuned to the benefits of your service. This can give you a significant advantage when they make a buying decision.

from a sales rep or a company email address a few days after they download the case study. This helps maintain a seamless flow of prospects through various stages in your sales funnel with minimal manual effort on the part of your team.

Provides Efficient, Scalable Marketing Assets

Case studies are certainly valuable for customers and prospects, who get to evaluate a more objective form of information about a product or service they are considering. But case studies are also valuable internally as part of a company’s marketing effort.

That’s because they are a relatively cost-efficient, scalable way to market a company. While there are some upfront costs involved with creating a case study – especially if you’re working with an experienced marketing partner to help you create these kinds of assets – you only have to invest in creating the case study once.

After that, you’re free to use it as many times as you want for as long as you’d like. It’s not a finite resource, like a meeting or presentation with someone on your team – there is no limit on the number of times you can send out a case study to help convince a potential buyer to go with your offering.

Conclusion: Case Studies Move The Needle In B2B Sales

Overall, case studies are a very effective marketing tool for B2B companies, helping to generate quality leads, increase conversion rates, and improve customer retention. But, understanding the benefits of case studies is only half the battle: you need to realise these benefits by starting the process of developing, designing and distributing case studies to your sales prospects. If you’re new to the case study process, or have let things slide of late, the best place to start is with a basic format and add more depth to case studies as you create more over time.

BITA Lunch N Learn

Construction Marketing Emails that Get Results 15th October, 1.15pm – 1.45pm Book your FREE space now https://bita.ie/events/constructionmarketing-emails-that-get-results.html

Case Studies Falling Flat?

If you’re looking for a writing & design partner, or you’d like a quote for your next case study project, contact us on +44 (0) 1277 715646 or info@attractandengage.co.uk

You can also learn more about case studies by catching up with Jill’s online event: Making Construction Case Studies Foolproof. You can watch the recording and follow with the presentation, buy going to https://bita.ie/resources/

Let’s talk www.attractandengage.co.uk

Jill Willis is Founder of Attract & Engage the growth marketing agency for construction, landscape and B2B sectors.

Moving Forward

So long, and thanks for all the laughs

Ihope you all forgive my self-indulgence in writing this piece, but as my time with BITA has profoundly impacted my life, both personally and professionally, I felt it only fitting to mark its conclusion with something special.

Nearly nine years ago, I met Paul Whitnell in a London restaurant. At that time, BITA was still small, with only two chapters—London and Dublin—and they were looking for their first full-time staff member to help the organisation grow. It had been a terrible day up until that point.

I was in London to manage a teacher training conference I had organised. On my way there, I received a call from the educator who was supposed to deliver the training, informing me that they couldn’t attend. I had to hastily plan a lesson for the teachers on a notepad while riding the tube, then pretend I knew what I was talking about. Later, on my way to the interview with Paul, I found myself trying to decipher what on earth this

‘networking’ thing was, as it was entirely new to me.

Paul spoke with passion, and it was clear that he wanted to help businesses grow while modelling a generosity of spirit. He aimed to encourage businesses to become members not only by offering them opportunities but also by showing them how they could help others. This vein of altruism really resonated with me, as did the idea of working for a non-profit, so I accepted the job on the spot.

At the time, BITA was a small organization with around 100 members, but it was an incredible opportunity to be part of something with immense potential. Even more so, it allowed me to almost create my own role as the organisation evolved.

Starting in January 2016 as ‘Administrator and Advisor to the Board,’ I witnessed BITA’s growth firsthand. We added the Liverpool Chapter, then Manchester, and soon there were

chapters all over the UK and Ireland. Our membership grew exponentially, and we even began exploring opportunities abroad with Paul’s foray into the USA and the networking group INUSA.

I eventually transitioned to Operations Manager and, a few years ago, to Events and Communications Manager, which is my current role. I went from being the only staff member to one of ten passionate individuals.

Now, nearly nine years later, this is by far the longest job I have ever held. I’ve stayed all this time for a few key reasons. Firstly, this job encompasses everything that interests me. I love running and hosting events, helping people, editing this magazine, and continuously developing my communication skills.

Secondly, and most importantly, I have remained with BITA because of the people. When I’ve written in this magazine, in newsletters, and other places about the BITA community, these haven’t

Left: Foxhills Golf, 2022. Right: St Patrick’s Parade, 2019.

I HOPE YOU ALL FORGIVE MY

SELF-INDULGENCE

IN WRITING THIS PIECE, BUT AS MY TIME WITH BITA HAS PROFOUNDLY IMPACTED MY LIFE, BOTH PERSONALLY AND PROFESSIONALLY, I FELT IT ONLY FITTING TO MARK ITS CONCLUSION WITH SOMETHING SPECIAL..

just been words to me. They represent a feeling—an almost tangible presence I experience when I’m at events, planning an event, or speaking with a member on the phone.

When I organize table plans, carefully considering your seating requests, I’m thinking about the business connections that will be made and the relationships that will be formed.

I’ve had the honour of forming genuine and lasting friendships within this organization. I’ve flown to Ireland for birthday parties and christenings, been invited to dinners, and even hosted members at my own housewarming. These friendships will long outlast my time at BITA.

I also cannot say enough good things about the incredible people I work with. Their commitment to helping members and their genuine happiness in witnessing success stories is truly inspiring. As a team, we consistently strive to ensure that our community receives the best from us, and as a non-profit, we reinvest our resources to provide the best opportunities for all of you.

If we’ve never met, I’m sorry we didn’t have the chance. I hope our paths cross in the future. And if you are one of the many people who are part of my personal community, I want to thank you for the great years, wish you all the best in your endeavours, and hopefully see you at a BITA event soon—where I’ll be attending as a guest, so please don’t ask me for lastminute seating or menu changes!

Top: Bluebird, Chelsea London Lunch, 2016. Centre: Boha Fulham, 2024. Lower: Anfield, Liverpool Lunch, 2022.

“Only Connect”

A truly connected construction site enables a reduction in errors, enhanced team collaboration, clearer communication, significant time and cost savings and increased project visibility. But how can that be achieved?

It’s a widely published figure that the cost of construction rework is estimated to represent between 2% and 20% of total costs, according to the Construction Industry Institute (CII) (average of 12%). Whilst we’re never going to live in a perfect world, consider how significantly that figure could decrease if every team member - from finance and design to engineering, surveying, and construction - worked from a single source of easily accessible, up-to-date data, including models, schedules, and documents.

Two Trimble solutions enable just that:

Trimble Connect is a cloud-based platform that allows project teams to share, view, and coordinate on construction models and data in real time. With an emphasis on collaboration, it supports the entire lifecycle of a construction project by providing a space where stakeholders can review 3D models, 2D drawings, 3D laser scans and other project files.

Trimble Viewpoint is a cloud-based construction management solution designed to integrate various aspects of a project, from accounting to project management, into one unified platform.

Together, they provide a seamless flow of data between project management and project execution.

Working with KOREC: Connected data in practice KOREC specialises in the development, and subsequent roll-out of field to office workflows (using Trimble Viewpoint and Trimble Connect) and the integration of all your Trimble measuring and surveying equipment. The latest Building Safety Act imposes stricter requirements for as-built documentation. Trimble Connect can assist here covering all setting out data irrespective of the sensor used whether a total station, laser scanner or augmented reality

A recent XYZ report, Constructing Tomorrow, states that the two main ways the industry is addressing errors and rework is through using advanced technology and equipment and better communication protocols, something that we are seeing increasingly backed up by KOREC customers, for example:

Mercury Engineering enhanced communication, minimised model errors and saved time across global teams by using Trimble’s XR10 mixed reality headset technology. The XR10 enabled the creation of sharable videos and images for a largescale, three-floor data centre project, allowing the team to quickly identify potential issues and efficiently collaborate with remote members, who were often in different countries.

Walsh Steel Detailing (WSD) saved invaluable time on a recent large project using a Trimble X7 laser scanner and the XR10 mixed reality headset. Trimble Connect allowed for the seamless sharing of 3D models and real-time data, enabling remote and on-site

teams to identify issues, ensure model accuracy, and collaborate efficiently, reducing errors and improving project delivery.

The team felt that the two technologies complimented each other perfectly with the X7 allowing WSD to bring the site to their office so they could model around it whilst the XR10 allowed them to verify the model on site and gain total client confidence in the work they were doing before any material was cut.

Laing O’Rourke used Trimble’s Connect AR augmented reality app to give their building construction workers even greater accessibility to 3D models in the field. The app runs on tablets and smartphones and via QR markers, allowing for easy positioning of 3D models whilst on the job site.

Trimble Connect AR has been designed to revolutionise QA/ QC workflows through the viewing of digital models at 1:1 scale onsite and in context. This enables the Laing O’Rourke project team to validate the build, observe omissions, and visually collaborate to resolve issues.

They recently used the system on the prestigious Whiteley redevelopment in London. The versatility of the system was proved by positive feedback from three different teams, MEP, Structural and Design Engineering.

Sam Hough, KOREC Group Construction Business Manager (UK)

What next?

Trimble Viewpoint, Trimble Connect, and Trimble’s construction measurement portfolio are revolutionising the construction industry by enhancing efficiency, collaboration, and visibility. As technology advances, these platforms will be essential for the success of construction projects.

The construction team at KOREC is dedicated to empowering our customers to develop workflows that fully utilise these transformative tools.

On site with a Trimble Total Station

BITA Rail on Track Business Support from BITA Divisions

Last year, I was honoured to be appointed as the Chair of the newly formed Rail Division in BITA. BITA is industry non-specific; but as they have grown as an organisation and welcomed more diverse businesses, they decided that they could best serve their membership by forming divisions, so that different industries have their own areas.

We hosted the first Rail Division event near Kings Cross London in September 2023, and followed that with the Dublin Rail Breakfast in April 2024. If you’re not involved in rail, there is also a Construction Division, Financial and Property Division and a Tech Division. I am now eager to support Michael Danaher, the new Chair of BITA Rail, and Infrastructure Head of Programmes & Projects at Irish Rail. The appointment of Mick as Chair underscores BITA’s commitment and progressive approach to the Rail Industry.

BITA Rail

Mick and I are joined by experts and leaders from across the rail industry who have come together to decide on a strategy, mission, and values for the BITA Rail Division.

The aim of the Rail Division is to spearhead the evolution of the rail industry, guided by principles of innovation, environmental stewardship, and social impact. Rooted in the BITA core values of integrity, passion, and the delivery of tangible outcomes, we harness our collective expertise to drive transformative change in the Rail Industry.

BITA Rail believes in the power of collaboration and communication to drive progress in the rail sector. We’ve created a platform for professionals to exchange insights and forge connections, fostering a

vibrant community focused on advancing the industry.

Our Rail Division emphasizes the importance of informed decision-making and innovation, promoting continuous learning and providing access to the latest research and trends. We empower our community to navigate current complexities and anticipate future needs. Through curated events and partnerships, we facilitate learning, networking, and business growth, fostering trust and partnerships that challenge the status quo. BITA Rail is more than an organization; it’s a movement toward a brighter, more connected future.

Together, we’re driving innovation, sustainability, and connectivity in rail. Join us in shaping the future of rail connectivity, where integrity meets innovation and passion fuels progress.

BITA Rail Division Mission Statement:

“At BITA Rail, our mission is to pioneer the rail industry, grounded in our values of integrity, innovation and collaboration. We unite professionals to foster a dynamic community where sharing capital knowledge, sustainable practices, and inclusive collaboration thrive; propelling us towards a more connected and

sustainable world. Together, we are BITA Rail – building a brighter future for rail transportation and beyond.”

BITA Rail Division Values

• Integrity - Upholding honesty, transparency, and ethical conduct in all our endeavours.

• Innovation - Embracing creativity, forward thinking, and continuous improvement to drive transformative change in rail connectivity.

• Collaboration - Promoting open communication, mutual respect, and inclusive collaboration among diverse stakeholders within the rail community.

These values encapsulate the essence of BITA Rail’s mission and serve as guiding principles for our collective efforts to shape the future of rail transportation. If you are a member of BITA and think you should be included in a division, email eden@bita.ie. We hope to see you at a rail event soon!

PWM Design excels in tailored design services for Rail and Infrastructure projects, ensuring safe, efficient designs. We prioritize collaborative partnerships, innovative technologies, and continuous improvement.

PWM Consult offers comprehensive consultancy services, supporting clients to achieve specific objectives across major projects.

PWM Construct is committed to top-notch quality in installation and commissioning, fostering long-term partnerships and maximizing efficiency and safety.

PWM Recruit provides bespoke recruitment solutions across various sectors, delivering outstanding candidates within required timescales.

Rob Cullen Presenting at the BITA Rail Division Launch, September 2023.

Environmental Impairment Insurance

Planning for environmental risks is essential. Liability for pollution lies with the individual or business that produces it, otherwise known as “the polluter pays principle”, introduced in The Environmental Protection Act 1990. This legislation shifted the financial burden of pollution clean-up costs from the taxpayer to those creating damage to the environment. A broad range of environmental exposures can impact air, water, land, and biodiversity, and claims can be costly. Pollution must be dealt with quickly to protect the environment and business reputations.

Historical pollution

UK and EU legislation has significantly increased the potential costs of environmental damage, holding individuals and corporations responsible for environmental damage. Businesses are accountable for claims of historical, gradual pollution even when it occurred before they owned the property and remained undiscovered until after purchase.

Comprehensive environmental pollution protection

Kerry London can arrange Environmental Impairment Liability Insurance (EIL), which provides comprehensive cover against the cost of pollution claims. EIL insures environmental risks that aren’t covered by standard public liability wordings, such as the statutory costs needed to clean up gradual or historical pollution.

EIL also covers unforeseen and unexpected pollution, which can be among the most damaging and costly problems to resolve. Gradual pollution builds up on land or seeps into the water table over time, impacting business operations when you least expect it. The clean-up and additional repair costs can take years, resulting in significant costs for your business.

If

Motion vs. Action

The Key to Meaningful Progress

We are often told that humans are creatures of habit. We can rail against this, who wants to think that they are predictable? But if you check your google timeline or diary, it’s likely that you’ll see that you do the same activities week in and week out. Work, Gym, Family Time, TV, Golf... it’s easy to find yourself caught doing things through habit, rather than through desire. When was the last time you ‘mindfully’ ate a meal, and how often do you eat mindlessly while scrolling through your phone, or watching something? As Ernest Hemingway wisely put it, “Never confuse motion with action.” It’s a simple but profound reminder that being busy isn’t the same as being productive. So, how do we ensure we’re not just spinning our wheels but driving forward? How can we inspire others to take purposeful steps rather than just going through the motions?

The first step in breaking free from the cycle of endless busyness is recognizing the difference between motion and action. Motion often looks like productivity on the surface—it’s the emails sent, the meetings attended, the endless to-do lists. But if we’re honest with ourselves, we’ve all had days where we were busy from morning to night, yet ended up wondering, “What did I actually accomplish today?” Action, on the other hand, is about taking steps that move you closer to your goals. It’s about progress, not just activity. It’s the meeting that leads to a clear decision, that task that brings you closer to launching a new project, or that conversation that resolves a lingering issue.

Action is purposeful and intentional, while motion can often be aimless and reactive. To make this distinction, it’s important to regularly ask yourself if what you’re doing now is bringing you closer to your goals. If the answer is no, it might be time to reevaluate how you’re spending your time.

Once you’ve recognized the difference, the next challenge is to prioritize actions that drive meaningful results. This requires a shift in focus from merely completing tasks to selecting and prioritizing the right tasks. It’s not about how many things you can cross off your list but about ensuring what you’re doing matters. Having a clear sense of your most important goals, whether in business, health, or personal life, makes it easier to prioritize. With these goals in mind, it becomes easier to focus on tasks that have the biggest impact and let go of those that are less important—even if that means leaving some boxes unchecked at the end of the day.

This brings us to another crucial point: the power of saying no. It’s tempting to say yes to every request or opportunity, especially if you enjoy helping others or have the dreaded ‘FOMO’; fear missing out. However, saying yes to everything often leads to being spread too thin, preventing you from doing anything well. To take meaningful action, it’s essential to be comfortable

ACTION IS ABOUT TAKING STEPS THAT MOVE YOU CLOSER TO YOUR GOALS. IT’S ABOUT PROGRESS, NOT JUST ACTIVITY.

saying no to things that don’t align with your goals or that divert your energy from more important tasks. This doesn’t mean shutting yourself off from the world, but rather being selective and recognizing that your time and energy are finite resources. By saying no to less important activities, you create space to focus on what truly matters.

With a burgeoning inbox and messages from a thousand group chats, slowing down might seem counterintuitive, but it can be the best way to ensure you’re not burning out on busy work. Constant motion can easily lead to getting caught up in the whirlwind and losing sight of bigger goals. Regular reflection is key. By taking a step back to assess your progress, you can adjust your course as needed. Asking yourself whether you’re moving in the right direction and if your actions are aligned with your goals can help you avoid the trap of needless tasks and keep you on the path of meaningful progress.

For those business leaders out there, one of the most effective ways to inspire others to take meaningful action is by leading with purpose yourself. When people see that you’re focused, intentional, and committed to actions that drive real results, they’re more likely to follow suit.

Sharing your goals and the reasoning behind your priorities with your team or those around you can create a ripple effect. When you communicate the purpose behind your actions, it encourages others to think critically about their own tasks. They begin to ask themselves whether what they’re doing is truly impactful, leading to a collective shift toward more purposeful work. By fostering a culture where meaningful action is valued, you create an environment where everyone is focused on what really matters. Avoiding the busy trap is also crucial in this process. The allure of constant activity can give us a false sense of productivity, but doing more doesn’t necessarily mean achieving more. To stay clear of this trap, it’s important to be mindful of how you spend your time and resist the urge to fill every moment with activity. Protecting your time by setting clear boundaries—such as limiting the number of meetings you attend or designating specific blocks of time for focused work—ensures that you have the space to take meaningful action rather than just staying busy.

Finally, it’s important to recognize and celebrate progress, not just the completion of tasks. In our pursuit of goals, we often focus on the end result, which can be discouraging if we don’t see immediate outcomes. However, meaningful action is often about slow, steady progress that adds up over time. By acknowledging and celebrating the steps you take along the way, even if you haven’t yet reached the finish line, you reinforce the value of purposeful action and maintain your motivation to keep moving forward.

Everyone today is hyper connected. We have our emails, calls and countless other demands on our time just sitting in our pockets, and by our beds. It is difficult to disconnect in any meaningful way, and to stop reacting immediately to new requests. But by thinking critically about our to do lists, focusing on our goals, laying boundaries and adhering to a plan, we should be able to start prioritizing what really matters and start ignoring the rest. What matters isn’t how much you do, it’s doing what matters most.

Discover ... the future of the building and construction industry with Glencar

As a leading main contractor, Glencar is your trusted partner in creating cutting-edge facilities across the Industrial, Logistics, Distribution, Manufacturing, Life Science, and Pharmaceutical sectors, from new build projects to the refurbishment and repositioning of existing assets.

Innovation and Sustainability Redefined

At Glencar, innovation and sustainability aren’t just buzzwords — they’re our guiding principles. We take pride in our role as pioneers, leading the construction industry through our unwavering dedication to digital advancement and our genuine commitment to implementing long-term sustainable building techniques.

So, what are we doing?

We’re leading the charge in innovation for construction. Our team of innovators is dedicated to maximising efficiency, precision, and significant savings for our customers, from pre-construction stages right through to handover, guaranteeing excellence at every stage of your project.

The BIM Advantage

One of our biggest game changers is the use of Building Information Modelling (BIM), a digital tool that creates a detailed virtual model of a building. It helps us visualise every aspect of a construction project, from design to maintenance, making the process smoother, more efficient, more collaborative, and more cost-effective, and you can experience the BIM Advantage firsthand with Glencar.

Our transparent approach to project management empowers clients with informed decision-making and speeds up timelines, ensuring that projects stay on track and within budget. And it doesn’t end with construction — BIM continues to be an invaluable asset for facility management and future upgrades, providing long-term value for our customers.

Pioneering Sustainability Initiatives

While innovation conjures images of digital software and technological advancements, our team of sustainability experts will work behind the scenes with you to seamlessly integrate recycled materials, prioritise energy efficiency, and strive for net-zero carbon targets for your projects. Through the implementation of advanced waste management practices, we minimise environmental impact and drive eco-conscious construction, saving costs while saving the planet.

Don’t Just Take Our Word for It

Our ISO 19650 and ISO 14001 certifications officially underscore our dedication to maintaining the highest standards, but beyond certifications, you can explore our website and delve into our portfolio of successful projects to witness firsthand how we’ve helped our customers achieve their construction goals.

Experience the seamless integration of digital advancement, innovative sustainability, and construction excellence with Glencar.

Get in touch today to discover how our team can bring expertise and innovation to your next project.

E: enquiries@glencar.com

W: www.glencar.com

Dalux Digital Twin

Project Completion

Gillette, the best a pup can get!

Learning more about our furry friends from Dog Training in Kent

Those lockdown puppies are no more, now well into adulthood and perhaps behaving like they’re from the hood?!

As a Dog Behaviourist, the most common problems owners are telling me presently is “my dog lunges and barks at other dogs”. Now there could be several reasons for this, excess energy, high levels of excitement, fear and of course a lack of socialisation or dear I say it leadership? Social media is awash with misinformation, Oscar winning performances of dogs dancing or obeying their handlers every command. These clips, for me, are like going to the movies, it’s not real (life), it’s not obtainable for most of us and like much of social media, it leaves us feeling somewhat disappointed with who we are or what we have. So, what’s the answer I hear you peg (pun intended)? As successful business owners, I hope the numbers below shed some much-needed light and perhaps leave you feeling that all is not lost.

1. The Alpha Dog

There can be more than one leader in the pack and it’s not just the males that lead the way. Clients often say, “the dog does it for my partner but not for me”. Think of Snow White and the 7 dwarves, only there is no Snow White. To our dogs, we are all dwarf’s so what type of dwarf are you? The happy one, the sleepy one, the playful one, the grumpy one and so on. Because our charter and temperament will affect our dog’s behaviour.

2. Different Breeds

For me, no two dogs are the same let alone breed types. So comparing them to previous dogs, other people’s dogs or social media dogs isn’t helpful. Your dog is unique to you, your relationship and your environment. All dog behaviour is natural behaviour, it’s just that we find some of it unwanted or unpleasant. So let’s help them.

3. How Dogs Communicate

Dogs have three methods of communication, body language, vocal (bark or growl) and physical (body or bite). It’s important for us to understand this so we can communicate with them in a way they understand because this brings clarity to the relationship. Are you white noise to your dog? We need to apply Dog Logic not Human Logic.

4. A Dogs Routine

Dogs only do four things during the day; Rest, Sleep, Eat and Play. So, if we are expecting them to be quiet during that zoom call when it’s “playtime” then perhaps our expectations are unrealistic and so we become frustrated? Most dogs would benefit hugely from at least 45 minutes out of the house each day.

5. The Dog’s Options

Dogs only ever have five options; Fight or Flight, Avoid, Surrender or Engage. And when we attach a lead to them these options have either been removed or reduced. Understanding their Character, Confidence and Temperament can help you moving forward.

So, it’s not so much about training your dog but more about learning to live with them…. we should remember that they’re not born domesticated, but we can help them, and we can do that while the kettle is boiling in-between meetings. Meeting your dog’s fundamental requirements of physical and mental stimulation is key to your dog being balanced (well behaved). Plenty of food for thought…. ah, perhaps I should write about what to feed our dogs in the next publication?

SOCIAL MEDIA IS AWASH WITH MISINFORMATION, OSCAR WINNING PERFORMANCES OF DOGS DANCING OR OBEYING THEIR HANDLERS EVERY COMMAND. IS THIS A REALISTIC EXPECTATION FOR YOUR DOG?

The Journey

Business help when needed most

Running a business is never smooth sailing, especially navigating post-pandemic changes and a cost of living crisis which may have impacted trading patterns and income stream. If you have defaulted on your Bounce Back Loan, there may be a number of options available for you. The key is to open a channel of communication with your lender and make them aware of the problem. If they cannot help, you may need to consider alternative ways of restructuring your company’s borrowing.

The sooner action is taken, the more options will be available. There is a range of business rescue and recovery solutions which can be used to turn a company’s fortunes around. This may include a process of financial and operational restructuring, creditor negotiations, or getting some breathing space if legal action is on the horizon.

If you are worried about the viability of your business we can offer sound and actionable advice on all matters of corporate, as well as personal financial distress.

Focusing on Hospitality

What the Hospitality Division means for BITA Members

The hospitality industry, much like that of Construction has long had to deal with the difficulties of labour and skills shortage, as well as rising costs in energy and the hospitality industry now needs to find new paths that will lead to staff, training and connections. AT BITA we have launched Divisions that focus on key industry areas. Last issue we delved into the Rail Division, and we are now turning our focus to Hospitality; an area that has lots of opportunity for growth and business.

Strategic Goals of the Hospitality Division

The primary goal of BITA’s Hospitality Division is to become a driving force within the hospitality industry. With a focus on innovation and excellence, the division aims to elevate standards and introduce new practices that will benefit not only BITA members but the industry at large. Through this initiative, BITA hopes to influence significant changes in how hospitality services are integrated within construction projects and beyond.

Supporting Chapters Across the UK and Ireland

One of the key functions of the new Hospitality Division will be to assist BITA chapters in sourcing and managing venues that align with their specific needs for events, meetings, and conferences. This logistical support will not only enhance the operational efficiency of each chapter but also ensure that events are hosted in spaces that reflect BITA’s commitment to quality and professionalism.

Moreover, the Hospitality Division will facilitate connections between BITA members and leading service providers in the hospitality sector. This network will enable chapters to avail themselves of top-tier hospitality services at negotiated rates, adding value to BITA membership and enhancing member satisfaction.

THE BITA HOSPITALITY DIVISION IS POISED TO DRIVE THE AGENDA FOR THE HOSPITALITY INDUSTRY ACROSS THE UK AND IRELAND.

Setting the Agenda in the Hospitality Industry

Beyond logistical support, the Hospitality Division is poised to drive the agenda for the hospitality industry across the UK and Ireland. By leveraging its unique position at the intersection of construction and hospitality, BITA will advocate for policies and practices that promote sustainability, innovation, and excellence in hospitality services.

The Division will actively participate in industry discussions, policymaking forums, and advisory boards to represent the interests of its members. Additionally, it will collaborate with other industry stakeholders to establish standards and best practices that can be adopted across the sector.

A Credible Force in the Industry

BITA’s Hospitality Division is set to become a credible force within the industry, championing the cause of integration and excellence. Through its initiatives, the division will not only support BITA’s existing membership base but also attract new members from the hospitality sector, thereby expanding the alliance’s influence and reach.

The division will also focus on training and development, providing BITA members with access to workshops, seminars, and courses that enhance their skills and knowledge in managing hospitality services effectively. These educational initiatives will ensure that BITA members are well-equipped to meet the challenges of the dynamic hospitality industry.

The Future

The establishment of BITA’s Hospitality Division marks a significant milestone in the alliance’s evolution. By aligning construction and hospitality, BITA is poised to be a force in transforming the landscape of both industries in the UK and Ireland. As it moves forward, the Hospitality Division will not only support BITA chapters but also set a new standard for excellence and innovation in the hospitality sector, making BITA a pivotal player in shaping the future of this vibrant industry.

A New Vision

Combating Preventable Blindness Across Ireland

Thanks to integral support from the Harris Group, and in a significant move to combat the rising issue of preventable blindness in Ireland, Vision Ireland has officially launched the Vision Van, a state-of-the-art mobile unit designed to raise awareness and provide early screening for various eye conditions. The launch was made possible through the generous donation of the vehicle by the Harris Group, Ireland’s leading distributor of commercial vehicles and one of BITA’s organisational sponsors.

Every day in Ireland, 18 people begin to lose their eyesight, even though 70% of blindness cases could be prevented with early detection and treatment. The Vision Van aims to address this alarming statistic

YOU CAN KEEP UP TO DATE WITH THE VISION VAN AND IT’S NEXT STOP BY FOLLOWING THEIR INSTAGRAM PAGE: @VISION_IRELAND AND LEARN MORE ABOUT THEIR IMPORTANT WORK ON THEIR WEBSITE: HTTPS://VI.IE/

by bringing crucial eye health services directly to communities across the country.

A Cutting-Edge Mobile Eye Health Unit

The Vision Van, a Maxus eDeliver 9 from Harris Group’s electric vehicle range, is equipped with advanced diagnostic tools, including an Amsler grid for early detection of Age-related Macular Degeneration (AMD), the most common cause of blindness among individuals over 50 in Ireland. The van also features virtual reality simulations and provides public education on various eye conditions.

Community-Centric Approach

The innovative initiative was officially launched in June this year by Denise Harris, CEO of the Harris Group, and former Irish Paralympian Peter Ryan, at Harris Group’s headquarters on the Naas Road in Dublin. Ryan, whose fundraising efforts significantly contributed to the project, expressed his enthusiasm, stating, “The Vision Van will have a massive impact in communities around Ireland.”

The Vision Van, supported by partners such as Campion Insurance, Bayer, Abbvie, and Circle K, which is covering the EV charging costs, will travel across Ireland

to promote the importance of good eye health. Vision Ireland’s Chief Services Officer, Aaron Mullaniff, emphasized the importance of this outreach, saying, “Our aim is to make the public aware of these conditions and equip everyone with the lifestyle information required to manage their eye health.”

A National Effort to Preserve Sight

Denise Harris highlighted the significance of the Vision Van, noting, “It is important that we mind our eyes. Vision Ireland’s Vision Van will benefit many communities across Ireland and support people to better manage their vision and ensure they can live the fullest possible life.”

As the Vision Van begins its journey across Ireland, Vision Ireland hopes to spark important conversations about eye health and encourage early detection of conditions that can lead to preventable blindness.

For more information about initiatives from Harris Group, go to https://harrisgroup.ie/

Your time

to shine

The BITA Awards are the perfect opportunity for our members to showcase the incredible work they do. Held annually, this year we are announcing the winners at our Gala Ball and Awards Ceremony at Raffles on the 19th October.

Jadco Building Materials, Harris Group and KOREC & Trimble are generously supporting the event as headline sponsors. We would like to thank them as without our sponsors, these events would not be possible. We would also like to thank Millennium Communications who are kindly sponsoring the wine!

The BITA awards are held each year, and our members have four months to submit their nomination forms. They are one of the most rewarding things that we love to do at BITA, as we get to read through all the nomination forms we receive and learn about our members; their businesses, their innovations, their support for the community and plans for their businesses.

We have so many incredible members and the quality of submissions was so impressive that choosing finalists is always difficult, but we managed to whittle them down to finalists for each award for 2024, and we are now deciding on the winners who will be announced at the Awards in October!

This incredible event will have our guests dancing all night to the incredible music of the Swan Band, who are flying over from Paris to entertain you all! We also are welcoming Johnny Gould as our auctioneer, and the incomparable Vanessa Feltz is joining us once again as Emcee. We have very nearly sold out for the Gala Ball and Awards, however if you would like to attend and be part of the celebrations, please contact eden@bita.ie, or go online and get your tickets!

The award categories:

BITA Supporter

Charles Darwin Award Commitment to Sustainability

Emerging Young Leader

Growing Business

Innovative Community Spirit Award

Raffles, Old War Office in London.

BITA Supporter

This award is for companies or individuals that really ‘get’ BITA, and make sure that they are involved with the organisation - giving as good as they are receiving!

The Finalists are...

James Battle, Nationwide Management Services

Nationwide Management Services are a security and cleaning business and have been a staunch supporter of BITA since James became involved with the formation of the Liverpool Chapter. In 2024 he committed his businesses to being a BITA sponsor, and regularly attends events in Liverpool, Manchester, London and across Ireland. He has served on the board of Liverpool now since 2020, donating his time, expertise and connections to help grow BITA. In their own words; “Collaboration is at the heart of our strategy. We actively engage with a diverse range of networks—big and small, commercial and charitable. By aligning with the values of BITA, we leverage our expertise, knowledge, and contacts to create a spirit of mutual support and growth. This collaborative approach ensures that we not only contribute to the success of our business but also to the positive outcomes of the broader community.”

Lewis Nickson, Poly Up Ltd

within BITA and will continue to do that for our entirety as a BITA member. We are BITA through and through.”

Aidan Scollard, Baker Tilly Ireland

Poly Up specialise in Resin-Bound driveways, internal stone carpets, and Rubber Bonded Mulch pathways and walkways. They have been incredibly supportive of BITA, having attended events across the UK and Ireland, and prioritising showing up and adhering to BITA values. Taking the motto of being the ‘People who know people that help people’ to heart, they frequently bring guests to BITA events as part of their business development, and to encourage new businesses into BITA. In their own words; “We have BITA on our website, we have it on our email signatures, we even have it on our work boards which we put up on jobs after completion, and that’s not all we do. We support other businesses

Baker Tilly Ireland were formed recently from Baker Tilly and Roberts Nathan. They provide accounting, assurance, tax and specialist business advice, drawing on internationally recognised industry and service line experts in 141 countries. Aidan Scollard has previously served as Chapter Chair on the Dublin Board, and is currently on the Dublin board, and Board of Trustees. He has been heavily involved with BITA, promoting us to his clients and colleagues, and helping behind the scenes. As he explains, Aidan frequently meets with or visits new Dublin members at their premises to best understand how they wish to work with and assist BITA and how he can link and introduce people, in order to demonstrate the BITA ethos of ‘People who know people who help people’.

Derek Murtagh, K&T Electromech

K&T Electromech is a sleek, solution focused building services company. 40 years’ of experience has produced a culture of experienced, honest professionals who specialise in a full range of Mechanical and Electrical services. A newer member of BITA, Derek joined in 2022 after founding his business. Since then, he has been a regular attendee at many BITA events across the south and has also committed two team members to supporting the Mellon Educate Building Blitz in 2024, building schools for communities in South Africa. Derek has also been very proactive in sharing his contacts and inviting guests to BITA events. “BITA is a great network for meeting and introducing all like minded business to work alongside each other. It has been great for business”.

Entertainment by the Swan Band.

Charles Darwin Award

This award is for organisations that have successfully introduced a new product, service of process in response to a changing landscape. In the words of Charles Darwin; “It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”

The Finalists are...

Amey Rail

Amey Rail is a leading provider of full life-cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. A new member of BITA, their Business Director Wayne Brigden is a Board Member of the Rail Division in BITA. This necessitates a lot of investment into R&D and out the box thinking. “Amey has introduced an innovative solution for the new metro in South Wales, using state of the art, hybrid technology in its new train fleets; both tri-mode and metro vehicles. This revolutionary change to hybrid vehicles from the existing multiple diesel units on the network, will lead to a profound reduction in carbon footprint (~50% Capital Carbon) and the on-board batteries has significantly reduced the cost of electrification....enabling a true transformation to the Core Valley Lines (CVL) network.”

Geotab

Geotab is a global leader in connected transportation solutions, providing telematics — vehicle and asset tracking — solutions to over 50,000 customers in 160 countries. “Addressing the sobering statistic that approximately 40,000 people are injured annually in work-related driving incidents, we have innovatively developed the Geotab Safety Center, a novel addition to our MyGeotab platform. This technological leap forward moves beyond standard risk management and actively empowers fleet managers with

Innovative Community Spirit Award

enhanced visibility and predictive insights about potential safety hazards. In keeping with Darwin’s ideology, the Geotab Safety Center is our answer to the call for adaptive change in the face of evolving fleet safety challenges.”

iTrust

iTrust is bespoke software for achieving business advantage through a healthy workplace culture. iTrust was formed to allow the voices of those with knowledge of wrongdoing to be heard in a safe, anonymous and non-judgemental environment. It was also formed to allow positive voices to be heard, where praising colleagues or making a suggestion in the workplace in a supportive manner, helps transform culture. As Nick explains; “I aim for iTrust to be the best feedback platform in the world. There is noone else doing this and it means that everyone in the workplace can have a voice, for the good, the bad and the indifferent.”

This award is for businesses who put the community at the core of what they do, and how they operate. They will maintain an eye on the needs of the business while balancing the future health and wellbeing of their communities. These businesses will not just pay lip service to ESG but be true and committed community champions! How does your company fit the award criteria?

The Finalists are...

N3xus Global

Harris Group

Harris Group was established by the late Robert ‘Pino’ Harris (1940-2017), whose breakthrough came in the 1960s through the importing the Japanese brand Hino, whose trucks soon gained a reputation for toughness and reliability and earned a significant market share. Supplying electric vehicles and working on innovative partnerships has lead to a long road of innovation for Harris Group. They add; “Demand for specialist EV technicians is increasing and Harris Group are committed to staying ahead of the curve, with the introduction of the new Harris Group Training Academy. The first of its kind in Ireland, the Academy provides cutting-edge training and accreditation on the latest in EV technology advancements.”

N3xus Global is an innovative company focused on reducing recidivism and promoting rehabilitation through data-driven solutions. Operating within a £30 trillion global market, N3xus leverages advanced AI to help businesses and governments lower reoffending rates, cut incarceration costs, and create employment pathways for ex-offenders. By enhancing corporate social responsibility (CSR) efforts, N3xus enables organisations to access government incentives, such as tax reliefs and grants, while making

a positive societal impact. Globally, N3xus reduces the social and economic costs of crime, improves community safety, and fosters social reintegration, promoting long-term societal well-being.

Mellon Educate

Mellon Educate is an Irish-based African development charity founded by developer & philanthropist Niall Mellon in 2002 and established as a charitable company in 2004. Thanks to the enormous collective effort of our volunteers, in conjunction with the South African government, has built houses for 175,000 homeless people in South Africa’s poorest townships. In 2012, we proudly celebrated a milestone achievement for the charity with 25,000 houses completed. Working with BITA for the past year, we are delighted to support them in the next Building Blitz in November, and hope that you’ll join us.

Emerging Young Leader

This trailblazer is coming up with innovative business solutions. We are looking for someone who is a calculated risk taker and an innovator.

The Finalists are...

Gabriel Makinwa, Coreloops

Gabriel started Coreloops after working with several small to mid-sized construction companies and realising that they all struggle with the same three issues … Managing cash flow, tracking their project costs and managing suppliers; leaving them in a position where they’re unable to know the profit they’re making and whether they can cover their upcoming payments. He built Coreloops to automate and streamline the data-analysis that they don’t have the resources to do in-house. Gabriel is passionate about helping the industry to embrace technology and increase productivity. He has spoken on several panels and taken several keynote speeches on the topic of construction technology and its potential impact on the industry.

as a leader, it is essential to align with individuals who share the same vision and are committed to the mission.

Riley Pond, The Labour Desk

Ian Diagnam, Craft Irish Whiskey Co

In Ian’s words; “My philosophy is that when you are surrounded by people who feel appreciated, rewarded for their hard work, and celebrated for their success, they are more likely to join you on your journey. Instead of dictating what to do, involving them in the journey changes the dynamic of the team environment.” His company, the Craft Irish Whiskey Company was founded in 2019 and now employs 30 staff. He believes that it is critical for every organisation to establish a clear vision, mission, and goals, and

Riley started working at the Labour Desk in 2023, and her only prior experience in construction was working as a scaffolding labourer for her dad. After attending networking events, Riley discovered she had a passion and talent for growing the business and helping others grow theirs and was soon promoted from Resourcer to Contract Manager. As a leader, her top three leadership philosophies are Communication & Transparency, Empathy & Understanding and Vision & Inspiration. She centers her leadership ideals around diversity and understanding; making sure that everyone is represented, and that everyone is seen and valued.

Will Polston, Will Polston Ltd

Will Polston’s journey started as someone who wanted to make money, before realising that money doesn’t equal happiness or success. After attending a Tony Robbins seminar he realised that he lacked fulfillment, and started working on what gives him that sense of fulfillment; making a difference, and helping others achieve their full potential. Not only to benefit them, but to benefit their friends, family, colleagues and more in a ‘Ripple Effect’. Launching his coaching and training company in 2015, he has worked with thousands of business owners and entrepreneurs, helping them achieve more than they thought possible.

Entertainment by the Swan Band.

Growing Business

This award is for companies who have been trading for a minimum of three years and who can show high growth in revenue and profit over the last 12 months.

The Finalists are...

Chartsfield Limited

Chartsfield Construction Management are an enthusiastic team driven construction manager working for both main contractors and developers to deliver their schemes. With a team of experienced specialists, they provide a comprehensive range of construction management services ranging from early consultation on the development brief through to practical completion and handover. Their growth has been incredible, “starting from £0 in 2020, and having a delivery pipeline of circa £40m for the year 2024, we have far exceeded where we had planned to date... we could see this double in the next 2-3 years.”

Glencar

Glencar’s co-founders are industry veterans, and they are supported by an experienced team who have gained a wealth of specialist expertise over many years in the sector. This professional approach coupled with Glencar’s exemplary delivery record is already resulting in excellent client retention and impressive business growth. Founded in 2016, Glencar “is a fastgrowing company and one of our main priorities is to realise this growth in a managed and sustainable manner. Growth has always been part of our business plan, and as such we have invested extensively in people, infrastructure, and processes, to create a solid foundation for the business to succeed” With a habit of reinvesting profits into the business to ensure financial stability, their business seems set for continued and impressive growth.

JJ Rhatigan

JJ Rhatigan is a leading main contractor at the forefront of the construction industry for over 70 years, combining speed and quality across a diverse range of capabilities. We deliver high quality, sustainable results building for a better future in Ireland and the UK. “The business is doing really well” according to CEO Ger Ronayne. “Over the past five years we have delivered close to 7000 homes, student and hotel bedrooms, 13,000 school places, and 9 new third-level campus facilities, along with 17 healthcare facilities and 140,000m2 of commercial space. There are a massive amount of opportunities out there and we can’t tender for everything that is coming our way so, right now, it’s all about picking the right opportunities for the team. And that takes discipline.”

quality innovative software platform to market and the number of small and large diverse sectors that have invested contractually with our solution has been beyond our expectations.”

Unitherm

Unitherm are one of the leading distributors of air source heat pumps and renewable solutions in the UK. Established in 2004 and highly regarded as being an innovative company in the supply and design of renewable heating products. With the focus on designing and engineering systems tailored to the requirements of the project, Unitherm Heating Systems demonstrates care and consideration about the solutions needed in today’s homes for both new build and retrofit projects. This set of values has seen impressive growth from Unitherm, which is expected to continue into 2025 and beyond.

Pocket Box Ltd

Pocket Box offer software solutions for fleet management, automotive businesses, repair garages and more. Using live tax and MOT data, you can store all your service history, do daily vehicle walk around checks, store training and vehicle and driver related documents and much more. Founded in 2021, from a standing start they now have over 100 customers managing over 10,000 vehicles and assets. Even more impressive, their customer attrition rate is 0%. “The speed in which we have launched a

Commitment to Sustainability

This award is for businesses who put sustainability at the core of what they do, and how they operate. They will maintain an eye on the needs of the business while balancing the future health of the planet. These businesses will not just pay lip service to ESG but be true and committed sustainability champions!

The Finalists are...

Amey Rail

Already a finalist in the Charles Darwin Award category, they are also dedicated to sustainability and have committed to three main goals; Accelerate the change to a resilient and low carbon future, enhance the wellbeing of people and communities we impact and achieve sustainable and responsible growth. This is something they have made a true commitment to, and as they say; “Amey has made a Science Based Target initiative (SBTi) commitment to achieve Net Zero by 2040 and has already reduced Scope 1/2 carbon emission by 27% since 2019.”

Western Postforms

Western Postforms is a family-run business with 40 years’ experience designing and manufacturing bespoke fitted furniture and washroom systems in Co. Galway. They recognise that environmental protection is integral to their business, and are committed to adhering to an environmental plan. When building their factory, they researched how to make it more sustainable, and they do not have any oil or gas – the entire facility is heated with a biomass boiler. This also results in no waste going to landfill. They also invested in LED sensor lighting and invested in 270 solar panels to generate electricity. “Not only do we have ongoing monitoring and measurement of our

management system, we also educate our staff to continue to evaluate and improve all aspects of our environmental policy.”

OceanЯ

OceanЯ are on a mission: to reclaim our oceans by removing as much of this plastic as we can and recycling it into something new: eye-catching, boldly designed clothing and product ranges for businesses and consumers. OceanЯ is a business that prioritises the wellbeing of the environment, not just preventing further damage, or going carbon neutral, but actively improving our oceans by removing plastic which is then used to create their products. They have made green business practices a core part of their business. The founder, Tom Cotter, spent 2 years before setting up the business researching the most environmentally friendly methods available to reduce plastic waste in our oceans, and engaged fully with different industries including fashion and sustainable production to be where he is today.

Unitherm

Unitherm deliver innovative renewable heating solutions, including air source heat pumps, to homes across the UK. Since 2004, they have focused on designing tailored systems that meet the evolving needs of both new builds and retrofit projects. Their dedication to environmentally responsible solutions drives the transition to more energy efficient homes, reducing carbon footprints while supporting the global shift toward greener living. Their focus on sustainability has driven significant growth, actively contributing to a more energy-efficient and sustainable future.

We’re delighted to be welcoming Vanessa Feltz back again for the Ball.

WHISKEY & WEALTH CLUB PRESENTS

Whiskey as

an

Asset Masterclass and Tasting

Join Whiskey & Wealth Club for a Masterclass in ‘Whiskey as an Asset,’ where you’ll touch on the history of whiskey, gain insight into its potential as an investment vehicle, and learn about routes to market, risks, future market trends, and more.

Followed by a whisk(e)y tasting lead by CCO & Partner, Ian Duignan, you will have the opportunity to sample a range of different whiskies, gaining insight into tasting techniques, flavor profiles, barrel craft and more.

Hosted at BÓHA LONDON, you will enjoy a bespoke menu of elevated Irish and British cuisine.

ABOUT WHISKEY & WEALTH CLUB

Whiskey & Wealth Club is currently the largest independent wholesaler of whisk(e)y casks, dealing in the purchase and resale of New Make Spirit and matured casks to private clients. They offer clients the unique opportunity to own casks of Irish, Canadian, bourbon, and Scotch whiskey, at ultra-wholesale rates, providing secure storage in bonded warehouses and various exit strategies.

Clients primarily invest in the whiskey in a bid to take advantage of the world’s number one alternative investment according to the Knight Frank report. Single-handedly, Whiskey & Wealth Club has pioneered a previously untapped market, establishing dominance within its created niche. Whiskey & Wealth Club offers a gateway into this lucrative market and invites you to join a community of like-minded enthusiasts, guided every step of the way by a team dedicated to your journey in whiskey investment.

To register your interest for the masterclass, please contact office@bita.ie Discover more about Whiskey & Wealth Club at 020 3129 1639 or via email at enquiries@whiskeywealthclub.com.

New Kids on the Southwest Block

Talking to the Members of the Southwest

At BITA, we work hard to make our Chapters individual to their areas, while retaining the BITA identity. This means that we rely on our boards made up of local businesspeople to advise us, and steer what the Chapter offers. You may not know that our boards are made up of BITA members, who volunteer their time, expertise and experience to help your business, and BITA, grow.

With Chapters across the UK, Ireland and further afield, it can be challenging to make sure that we are providing as much support as needed. This is why we have Regional Directors.

Currently, we have two Regional Directors; Sarah McCartney who covers our Chapters in the North, and the newly appointed Pauline Cannon, who works with our Southwest Chapters; Devon, Cornwall, and Bath.

These superstars go above and beyond volunteering to make their Chapters and exceptional resource for local businesses to thrive and develop.

For this issue of NetWorks, and as Pauline has recently been appointed to her position, we wanted to take a close look at her area, her board members, and some of their newest members.

Introducing Pauline Cannon, the new Regional Director of the South West ...

Newly appointed Pauline Cannon

As a Regional Director of BITA Southwest, I live in Cornwall, with its picturesque villages, heritage coastlines, gorgeous sandy beaches, and a surfer’s paradise! The Southwest area includes three Chapters; Bath, Devon, and Cornwall. The area was launched in 2021 and split into separate chapters to make it easier to host events over such a wide area. To this end, I now support the different chairs and board members for each individual Chapter, who themselves work to support local businesses, and host exciting events across their regions.

What are your BITA aims?

My BITA journey began in March 2023 when I first helped launch the BITA Cornwall Chapter. As of June this year, I now support all BITA business communities throughout the Southwest.

We aim to provide businesses with the right tools to help develop and grow

in a safe environment. We achieve this through developing deep roots in an area, and appointing boards that really reflect this. We are proud of the incredible breadth of knowledge and experience that currently sits in our chapter boards, from a wide range of industries. Our connection with an area means that we know what

businesses are looking for, and how best to support them.

Being BITA, of course this includes events – and lots of them! Our Chapters host social networking events, but also lunches, monthly online networking for

Pauline Cannon

Southwest members, race days, workshops and more. In line with our plans for growth, I am excited to announce the launch of a new Chapter in Devon, taking place in September. The events are already on the BITA events page on the website.

Finally, we have an exciting lineup of Speakers being introduced at our events and further plans to expand the Southwest with some exciting and innovative projects which we cannot wait to announce in the next NetWorks issue!

Why did you join BITA?

At the heart of BITA lies its core values - passion, integrity, and delivery. Those values align perfectly with mine. Paul Whitnell is one of the reasons why I got involved with BITA. His passion and ‘anything is possible’ attitude are contagious. BITA is the ultimate in communications platforms; it excels in all that it sets out to achieve. Whether it be facilitating collaborations or helping give support to the day-to-day running of your

AS OF JUNE THIS YEAR, I NOW SUPPORT ALL BITA BUSINESS COMMUNITIES THROUGHOUT THE SOUTHWEST.

business you know you are always in safe hands. To achieve greatness, you must first surround yourself with “People Who Know People That Help People”.

How important is business networking to you?

It’s more important than ever. BITA’s networking events provide an invaluable platform for meeting like-minded people, making valuable connections, sharing knowledge, and taking action. You get to meet the most fascinating and inspiring (as well as knowledgeable) human beings. Along the way, you will have the opportunity to meet and make some lifelong friends. Mind you, successful

networking is not for the faint-hearted, it requires commitment and determination if you truly wish to succeed as well as ‘give back’ to the business community. However, the rewards are immeasurable. So, my question to all those potential Southwest members out there, is ‘are you committed to joining us on our BITA journey’?

Go to https://bita.ie/chapters/south-west-cornwall-and-devon/ for updates from Pauline and the Southwest

We are delighted to introduce you to some of the Southwest Chapter board members, Annie Page, Brad Isaacs, Marc Cottrell ...

Annie Page and How to Thrive

Annie runs Strategies to Thrive; High Performance Leadership Coaching. Based in the beautiful ancient stannary town of Lostwithiel, Cornwal; one of the most vibrant and lively communities you’ll find in the heart of Cornwall.

When you launched and what you offer:

I launched my first coaching business back in 2004, working with both corporate businesses and professional sports athletes. Over the years, I’ve had the privilege of helping high achievers navigate the complexities of their careers. In 2016, I authored ‘Thrive through Transition’, a book based on my research and work with elite sports professionals, focusing on how they can carry their winning mindset into new phases of their careers, particularly during retirement. In 2023, I founded Strategies to Thrive to focus specifically on C-suite and boardlevel executives. My work is all about High-Performance Leadership—helping top executives tap into the mindset of winning athletes to achieve success in business. Through simple, practical

techniques, I guide leaders to set clear goals, stay resilient, work effectively within teams, and adapt to challenges with agility.

Why did you join the BITA Board?

I have known Pauline for many years and when she invited me to join BITA, I couldn’t say no! The opportunity to connect with other like-minded businesses across the UK and the chance to be part of their collaborative and engaging environment. It’s not just about business; it’s also about having fun and making meaningful connections along the way.

How important is business networking to you?

In my line of work, building relationships is everything. It’s about forging connections that enable my clients to

reach their highest potential. Networking, for me, goes beyond just meeting new people, it’s about creating a web of connections that can support and uplift others. The stronger and more diverse my network, the better I can serve my clients by connecting them with the right people to help them thrive. This sense of community and collaboration is more crucial than ever.

Annie Page

Brad and EducatingMINDY

educatingMINDY.com is based in St. Austell and serves the beautiful region of Cornwall, offering a perfect blend of scenic beauty and cultural richness, creating an inspiring environment for revolutionising project management and change initiatives.

When you launched and what you offer:

Since launching in October 2022, educatingMINDY.com has been dedicated to equipping professionals with essential project management skills through a comprehensive 14-day training programme and virtual coaching calls. The idea emerged during my travels in South America, where I was inspired to share my “secrets of success” with professionals and businesses alike. With 70% of projects failing due to poor estimation, ineffective leadership and governance, and inadequate risk management, our masterclasses provide clear, step-by-step guidance via the use of comprehensive resources.

Special Offer for BITA Members

Access a FREE Masterclass or 50% discount on our 14-day ‘Secrets of Success’ training programme, to celebrate our partnership with BITA. Use code BITA50 at checkout before 30th September 2024. Don’t miss this opportunity to enhance your project management skills with expert guidance. Visit educatingMINDY.com for more details and to claim your discount. Join us to elevate your project management expertise and achieve your goals with confidence.

Why did you join the BITA Board?

Joining BITA was a natural step for us, driven by the desire to connect with a vibrant community that values collaboration, networking, and continuous learning. BITA’s focus on fostering professional connections and hosting dynamic events perfectly aligns with our mission to deliver exceptional growth experiences.

How important is business networking to you?

In today’s post-pandemic world, networking is more vital than ever. The crisis highlighted our interconnectedness and the need for

resilience. For educatingMINDY.com, BITA’s network is invaluable for forming meaningful partnerships, gaining diverse insights, and staying ahead of industry trends. It enriches our offerings and supports our goal to help professionals and organisations excel.

Brad Isaac

Marc Cottrell and Nest Seekers

My business is Nest Seekers International, and I go wherever my clients go.

When you launched and what you offer:

Nest Seekers launched in 2002 and over the past two decades, Nest Seekers has continuously expanded and has become a household name across multiple key metropolitan and luxury destinations. Today, with well over $100B in transactions and representations globally, Nest Seekers has 50 offices and 2,000 agents and employees across North America, the United Kingdom, Canada, the EU, Southeast Asia and the UAE.

As well as serving the global real estate market, Nest Seekers is a trusted representative and advisor in accumulating, diversifying and preserving our client’s portfolio of hard assets through our affiliated services, Nest Jets, Nest Yachts and Nest Fine Arts.

Creativity, ingenuity, quality, and passion in service are the fundamentals of our success and growth.

Why did you join the BITA Board? I joined BITA because of the underlying ethos of the network and commitment of working with people who know people who help people.

How important is business networking to you?

My business’ growth has been due to referrals and recommendations from past clients and connections. Building a strong database of contacts has been pivotal in helping me become a valuable resource to those connected with me and positioned me as a trusted advisor to my clients and associates.

We have some incredible new members in the Southwest, and are glad to have the opportunity to introduce you to their diverse businesses ...

Mary and Greywing

Greywing Creations is based in Gunnislake in East Cornwall. Happily nestled in the beautiful Tamar Valley region where nature abounds and the gorgeous gulls keep me company as I work.

When you launched and what you offer:

I started my business in February 2022 offering a full suite of copywriting services to medium and large enterprises. I offer long-form content as well as more sales-oriented pieces and with training in journalism, PR and copywriting, I have a big box of skills.

My years of experience in the sectors of natural healthcare and social care have given me a thorough insight into these areas. However, if I have a thorough brief of the subject, I can write about anything from apple farming to zebra conservation!

Why did you join BITA?

All of those, plus a desire to connect with businesses throughout the UK.

How important is business networking to you?

Very important. As humans, we need to socialise and make connections. Meeting other business folk in person and online is crucial if we want our enterprise to grow and flourish. Business owners cannot operate successfully in isolation. Networking provides the mechanism to build fruitful relationships and sometimes lifelong friendships!

Marc Cottrell

Mary Wardell

Philip and Total Currency Exchange

When you launched and what you offer:

Our business started in October 2023 and we offer competitive currency exchange rates for private individuals and businesses alike.

We offer excellent service with every client having their own account manager as well as access to our online portal.

With over 24 years industry experience we know how to help with seamless transactions.

Why did you join BITA?

We want to collaborate, and BITA has a great community of like-minded business professionals.

How important is business networking to you?

Business networking has become even more crucial in a post-pandemic world as it helps professionals adapt to hybrid work environments, stay connected in a more digitally driven landscape, and access new opportunities amidst ongoing economic uncertainty.

Philip Allen

Philip Allen works for Total Currency Exchange in West Cornwall, in a World Heritage Mining town, steeped in industrial history.

Sean and Offshore Solar

Sean McNeill is the Founder and CEO of Offshore Solar – Saving our Oceans while Powering our Lands. Our Registered office is in London but we mainly work from our offices in Cornwall.

When you launched and what you offer:

We launched our business in July ‘23 with a mission to develop our system and launch the product within 2 years. We have just passed our first year and have booked in our wave tank test and demonstration sites in Plymouth as well as our first commercial MVP’s. We have designed a system that develops solar farms at sea and grows seaweed forests underneath to improve water quality and encourage fish to live and reproduce, rectifying a decreasing marine biodiversity population.

Why did you join BITA?

I assisted Shaun Stapleton in organising a BITA Charity Dinner Event last year

Stephen and OH4

in support of Children’s Hospice Southwest. BITA had kindly donated a year’s free membership as part of the auction and I won the auction. I knew I needed to improve my networking skills, and this encouraged me to do so. While on this journey, I have met and started working with some admirable people, from legal professionals to investors, who are now supporting my journey in Offshore Solar.

How important is business networking to you?

Networking is vitally important. Since the pandemic, business owners have been looking for trust and to do business through relationships rather than cold sales. The landscape for business

development has changed and become more strategic, and I feel that networking has to now be at least 70% of a business’s way of onboarding and business development.

Stephen Moors is the Director of OH4 Limited in Devon. Happily located in the country’s number one tourist destination according to Torbay Council with beautiful coastline and many wonderful attractions.

When you launched and what you offer:

Started my business in 2019 to create an energy-saving technology that will revolutionise people’s ability to save energy at a cost that everyone can afford. We have spent 5 years developing and testing our technology to ensure its effectiveness and are now looking to connect with people and businesses to join our journey. The product is noninvasive, easy to retro fit, requires no maintenance, is long-lasting and offers a return on investment in excess of 500% over 10 years.

The real innovators are those early adopters of technology and that is why it is our stated mission to save you money whilst you save the planet.

Why did you join BITA?

Pauline was extremely friendly, and I connected with her ethos. I look forward to working with like-minded people.

How important is business networking to you?

Networking is essential to my business, we operate through word of mouth and recommendation with 80%

We want to focus on cementing and developing our incredible community of businesses by fully utilising BITA as a communications platform. This means sharing information about our members, highlighting what they do and how they can help your business, and how they fit into the wider ethos of BITA. We also want to highlight the incredible work that our volunteer board members

of our customers coming through recommendations from our existing customers all of whom are in networking groups.

do, and in future issues we’ll be taking a close look at our other Chapters. Our sincere thanks to the Southwest board, and hearty welcome to their new members! If you want to meet them, you can join the Southwest online networking event on the third Thursday of the month (which you’ll find on the events page of the BITA website) at 10am, we hope to see you there!

Sean McNeill

Stephen Moors

TBuilding greener, building better

Shaun Stapleton, founder and MD of Carbon Neutral Homes Ltd., shares his thoughts about sustainable building, the company’s move towards developing its own prop-tech technology, and his plans to positively impact the Affordable Housing and Retrofit sectors

hirty-five years ago, Shaun Stapleton stepped into the world of house building as an apprentice bricklayer. Little did he know where it would lead him. Over the years his career developed and along with it his knowledge and insight into the UK’s building standards and practices.

His roles took him from site-based positions locally In Cornwall and then on through to several board positions at a regional level for national PLCs across the southwest.

He began to see a recurring pattern with house building practices and, safe to say, he was not impressed with the kind of mass-produced housing that lacked thoughtful design and quality.

“The national PLCs were only focused on building boxes in fields and putting shareholders’ profit before best practice. It just seemed to be an endless gravy train

but without any consideration for the future or how we should be looking at 21st century housing and beyond.

“People think sustainable building is cost prohibitive, but that’s not the case. We can build at costs comparable to the national PLCs and create something more sustainable.

‘’My epiphany happened in 2017, when I was asked to lead Verto Homes, a local company focused on sustainable development. This opportunity opened my eyes to the potential of building more ethically, and it got me thinking about how I could make a greater impact and truly add value beyond the typical greenwashing.

“However, during COVID the company went through an emergency restructure, and I lost my position. Although unexpected, this was the opportunity I needed and following a spell of freelancing

as a Land and Planning Consultant, I went ahead and fully launched my business in July 2023.”

Although the business is just over a year old, Shaun is understandably proud of his progress to date.

“We’re very excited about our plans for the future and how we can position ourselves to be different in the green space arena.

“Carbon Neutral Homes is all about building homes that combat fuel poverty, utilising energy strategies designed to minimise reliance on the National Grid.”

“We’re also leading the charge in ‘proptech innovation’. The development of our own proprietary renewable technology, which, when combined with solar panels, energy storage and our building fabric specification, will position our homes to run with minimal or no reliance on the National Grid.

“IT’S ALSO IMPORTANT THAT WE WORK ALONGSIDE INDUSTRY RECOGNISED VERIFIERS SO THAT WHAT WE SAY ABOUT OUR HOMES WILL BE EXTERNALLY VALIDATED AND NOT SEEN AS AN EXERCISE IN GREENWASHING.”

“Our goal is to create energy positive and carbon negative homes, and while this is a challenge, we’re confident in our ability to achieve it. We’re currently working on pioneering renewable technology that we believe will help us to deliver homes with zero energy bills, and once testing is complete, we’ll be patenting it. It’s all very exciting!

“But we’re looking beyond the issue of new developments. We’re also committed to integrating this transformative technology into the Affordable Housing and Retrofit Sectors, broadening the impact of sustainable living across a wider

Interview

07980 208980 hello@greywingcreations.com

market and setting the standard for netzero energy bill homes”.

Clearly there is opportunity for Shaun’s business in Cornwall, but he’s also keen to move further afield. Over the next few years there are plans to expand across the southwest, the southeast and London, and upwards towards the midlands. Opening an office in Ireland next year is also being planned.

“We’ve already committed to opening a satellite office in Brighton, working in collaboration with Nick Lomax of Lomax Design, an architect whose focus is on sustainable development, so the company’s future looks promising.

“It’s amazing what we’ve achieved in these last months and I’m so grateful first to Pauline Cannon, Regional Director for the Southwest for introducing me to BITA last year and for all her support and encouragement as a new member.

“With her unstinting help she connected me to BITA members across the southwest which gave my business great exposure. And second to Paul Whitnell, the President of BITA for all the introductions he has given me here and in Ireland. Thanks to him, I’ve met and made

some important business contacts, several of whom have been key to our growth.

“Now that I’m on the southwest board of BITA, I’m looking forward to getting involved in our Chapter’s activities and the opportunities it presents for growth and collaboration across our network.

“Working in this sector is not without its challenges, but I love what I do. What gets me out of bed each day is trying to do something that stands out in our space. Without doubt, our primary goal is to mitigate fuel poverty for everyone, including housing associations and their tenants.”

Glendale Academy

A Vision for Excellence in Professional Training

Glendale Academy was established with a clear mission: to deliver comprehensive training solutions that are meticulously tailored to meet the unique needs of professionals across different industries. The academy’s focus on quality, relevance, and compliance has set it apart from other training providers, making it a trusted partner for organisations looking to enhance their workforce’s competencies and ensure adherence to regulatory standards.

Easy-to-Use Training Platform

Simplifying Professional Training with a User-Friendly LMS

In today’s busy world, keeping up with professional training and meeting industry standards is more important than ever. Glendale Academy, established in 2022, is making this easier by offering high-quality, accredited training across different sectors, such as construction, healthcare, retail, and hospitality. This article introduces Glendale Academy’s Learning Management System (LMS), a platform designed to help professionals learn and stay compliant with UK regulations in a straightforward and effective way.

for the Prevention of Accidents (ROSPA), among others. This means you can trust that the training you receive is of top quality and recognised across your industry.

Voice-Over Feature for Better Understanding

To make learning even easier, Glendale Academy’s LMS includes a voice-over function. This feature reads the content aloud, helping learners to understand the material better, especially those who may prefer listening over reading. The voice-over function makes it easier to follow along with the courses and grasp key concepts, which can be particularly helpful for complex topics.

Wide Range of Courses

Glendale Academy’s Learning Management System (LMS) is designed to be user-friendly, making it simple for professionals to access and complete their training. The platform is intuitive, meaning even those who are not tech-savvy can easily navigate through the courses. Whether you’re an administrator setting up training for your team or a learner completing a course, the LMS makes the process smooth and hassle-free.

Fully Accredited Courses

All courses offered through Glendale Academy’s LMS are fully accredited by respected organisations, ensuring that they meet the highest standards. These accreditations include recognition from CPD UK, the British Safety Council, and the Royal Society

The LMS offers over 125 courses, covering a variety of topics in the construction and healthcare sectors, with new courses added regularly. These courses are designed to meet the latest UK guidelines, ensuring that the knowledge and skills you gain are up-to-date and relevant. This variety means there’s something for everyone, no matter your role or industry.

Customisable to Your Needs

One of the standout features of Glendale Academy’s LMS is its flexibility. Organisations can customise the training modules to fit their specific needs. This means that the courses can be tailored to address the particular challenges your team faces, making the training more relevant and effective.

Advanced Reporting Tools

Keeping track of training progress and ensuring compliance with industry regulations is simple with the LMS’s advanced reporting tools. These tools allow managers to generate detailed reports,

which can be customised to focus on specific teams, locations, or even individual employees. This makes it easy to see who has completed their training and who might need a reminder.

Supporting a Variety of Industries

While Glendale Academy has a strong focus on construction and healthcare, the LMS is also designed to support professionals in other sectors like hospitality and retail. This broad approach makes it a valuable tool for any organisation looking to improve their team’s skills and ensure they are meeting all necessary standards.

Future Growth and Expansion

Glendale Academy is continually improving its LMS. In the near future, the platform will expand to include over 250 courses, covering areas such as Human Resources, Employee Management,

For more information or to take advantage of the special offer, visit www.glendaleacademy.co.uk or contact us at info@glendaleacademy.co.uk

and Compliance Tracking. These new offerings will make the LMS even more comprehensive, helping professionals from all fields stay on top of their game.

Special Offer to Try the LMS

To help organisations experience the benefits of its LMS, Glendale Academy is offering up to three months of free access to the platform. This allows companies to explore the wide range of courses available and see firsthand how the LMS can support their training needs, with no obligation to continue afterward.

A Commitment to Excellence

Glendale Academy is committed to continuously improving its LMS based on user feedback. By listening to what learners and administrators have to say, the academy ensures that the platform remains easy to use and effective. This commitment to excellence means that Glendale Academy is always evolving to meet the needs of professionals across various industries.

Conclusion

Glendale Academy’s Learning Management System is making professional training simpler and more accessible. With its easyto-use interface, fully accredited courses, and helpful features like the voice-over function, the LMS is an excellent tool for professionals looking to stay compliant and up-to-date with industry standards. Whether you’re in healthcare, construction, hospitality, or another sector, Glendale Academy has the resources you need to succeed.

Fostering an Innovation Mindset

Steps for Lasting Impact

With 24-hour news cycles, constant tech ‘upgrades’ and our general fastpaced environment, it is easy to feel like everything is changing too quickly. Modern technologies, shifting market demands, and evolving customer expectations can leave even the most experienced business owners feeling like they are playing catch-up. But here’s the good news: fostering a culture of innovation in your business doesn’t require a degree in Silicon Valley lingo or a complete overhaul of your company’s structure. Instead, it’s about making small, thoughtful changes that encourage your team to think creatively, embrace innovative ideas, and work together toward continuous improvement.

So, if you’re ready to help your business thrive in today’s ever-changing

landscape, here are some practical steps to help foster an innovation mentality across your organization.

Create a Safe Space for Ideas

Innovation starts with ideas, and ideas come from people who feel safe enough to share them. Whether you’re leading a small team or a large organization, creating an environment where everyone feels comfortable voicing their thoughts is crucial. This doesn’t mean every idea will be a winner, but it’s important to encourage your team to share their ideas without fear of ridicule.

You might start by introducing regular brainstorming sessions or an open-door

policy where employees can share their thoughts directly with you or other leaders. Remember, the goal is to make people feel valued and heard. When employees see that their ideas are taken seriously, they’re more likely to contribute in the future.

Encouraging Cross-Pollination

One of the best ways to spark innovation is by encouraging collaboration across different departments or teams. When people from diverse backgrounds and expertise come together, they bring fresh perspectives and new ways of thinking to the table. As American writer Walter Lippmann said; “When all think alike, then no one is thinking.” This “cross-pollination” of ideas can lead to unexpected solutions and creative approaches that might not have emerged otherwise.

Consider organizing regular interdepartmental meetings or workshops where employees can discuss challenges and opportunities. You might also create mixed project teams that bring together individuals from distinct parts of the business to work on specific initiatives. By breaking down silos, you’ll help your team see the bigger picture and discover innovative solutions that benefit the entire organization.

Celebrate Small Wins

Innovation doesn’t always come in the form of groundbreaking, game-changing ideas. Often, it’s the small, incremental improvements that make the biggest difference over time. That’s why it’s essential to celebrate “small wins” and recognize the efforts of those who contribute to them.

When you acknowledge and reward even minor innovations, you reinforce the idea that every contribution counts.

This not only boosts morale but also encourages a culture where employees are motivated to keep looking for ways to improve. A simple shout-out during a team meeting, a note of appreciation, or even a small bonus can go a long way in showing your team that their innovative efforts are valued.

The Right Tools

To foster innovation, your team needs the right tools and resources. This might include access to the latest technology, training programs, or even just the time to explore new ideas. While investing in new tools or training might seem like a significant expense, think of it as an investment in your company’s future.

For example, consider offering training workshops on creative thinking, problem-solving, or the latest industry trends. Or, if you’re not sure where to start, simply ask your team what they need to be more innovative. You might be surprised by the simple, cost-effective suggestions they have.

Top Down Culture

As a leader, your actions set the tone for the rest of the organization. If you want to foster a culture of innovation, you need to be the first to embrace change and take calculated risks. This doesn’t mean you have to be the one coming up with all the ideas, but it does mean you should be open to new approaches and willing to try new things.

Show your team that you’re willing to step outside your comfort zone and take on new challenges. Whether it’s experimenting with a new process, exploring

INNOVATION

SHOULDN’T

BE

SOMETHING THAT’S ONLY TALKED

ABOUT DURING SPECIAL MEETINGS OR STRATEGIC PLANNING SESSIONS.

a new market, or simply being open to feedback, your willingness to lead by example will inspire others to do the same.

Embracing Innovation

Innovation shouldn’t be something that’s only talked about during special meetings or strategic planning sessions. To truly embed it into your company’s culture, it needs to be part of your everyday language and activities. Encourage your team to think about innovation in everything they do, from the way they approach their daily tasks to the way they interact with customers.

One way to do this is by regularly asking questions like, “How can

we do this better?” or “Is there a more efficient way to achieve this result?” By making innovation a regular topic of conversation, you’ll keep it top of mind and ensure that it becomes an integral part of your company’s DNA.

Setting the Tone

Finally, remember that fostering an innovation mentality is a marathon, not a sprint. It takes time to shift mindsets and embed new ways of thinking into your organization. There will be setbacks along the way, and not every idea will pan out. But with patience and persistence, you’ll start to see a cultural shift that encourages continuous improvement and creativity.

Innovation isn’t just for start-ups or tech giants—it’s for any business that wants to stay relevant and competitive in today’s world. By creating a safe space for ideas, encouraging collaboration, celebrating small wins, and leading by example, you can cultivate an innovation mindset that will help your business thrive for years to come.

So, take the first step today, and watch as your team begins to unlock new levels of creativity, efficiency, and success.

Importing & Supplying Timber to the Construction Industry

At The Timber Group, we import timber through 2 UK port terminals and process and manufacture timber at a state of the art mill to then operate and distribute from 6 branches in the south of England and London. We cover all aspects of the timber trade, including treatments and specialist machining and o er a variety of delivery options for all your timber needs.

Sheet Materials

Treated Carcassing Timber

Formwork

Decking & Landscaping

Fencing

Joinery & Flooring

Specialist Milling & CNC Machining (Pattresses)

Collections

Deliveries to Site

(Including timed, booked in & ‘out of hours’ deliveries)

Scan the QR code for Branch details

(FSC-C004183) & PEFC™ Certified | UKTR Compliant (formerly EUTR) | FORS Silver Accredited | ISO 9001 Quality Management | ISO 14001 Environmental Management

Developing

The Spuffy

Changing Makeup Application Forever

In the constantly changing beauty industry, true innovation sets exceptional products apart from the rest. MOB & Ko Cosmetics, a brand known for its inventive approach, has revolutionized the makeup game with their latest creation: The Spuffy. This remarkable tool is not just another makeup accessory—it’s an innovative combination of a sponge and puff, intended to meet the needs of everyone, from makeup beginners to professional artists.

BITA Community Impact

The journey of The Spuffy to the market involved a network of collaborations that brought together the best in logistics and packaging. BITA played a crucial role in ensuring that The Spuffy reached the UK market efficiently, partnering with Trinity Logistics to handle the seamless shipping process. This global effort ensured that beauty enthusiasts across the UK could get their hands on The Spuffy without delay.

The packaging for The Spuffy, crafted by Wild Thang, reflects the high standards of the product itself. Wild Thang, known for their sustainable and creative packaging solutions, ensured that The Spuffy arrives in style, with a beautifully branded and unique packing style. This collaboration really showcases the best BITA has to offer and is a fantastic case study for how members can work together to achieve their business goals.

The Spuffy is the first of its kind, a unique tool that combines the precision of a sponge with the softness of a puff. Designed by Kayleigh O’Donovan, a makeup artist with over 17 years of experience, it aims to address common makeup application challenges, particularly under-eye creasing and the timeconsuming process of applying and blending foundation and base products. With The Spuffy, these issues are a thing of the past.

Available in two different sizes, The Spuffy offers customized solutions for every step of your makeup routine. The Mini Spuffy is perfect for delicate, hard-to-reach areas like under the eyes and around the nose. Its small design ensures precise application, making it ideal for blending concealer and addressing under-eye creasing. The Large Spuffy is perfect for quickly applying base products across larger areas of the face with results superior to using a sponge and puff separately. Its broader surface area speeds up application time, helping you achieve a flawless base in minutes.

TRY THE SPUFFY TODAY

The Spuffy is intuitive whether you are a professional or makeup enthusiast. The soft, velvety texture of its outer layer feels luxurious against the skin, while the sponge-like core provides just the right amount of bounce. This makes blending easy and efficient, helping you achieve a smooth, even finish with minimal effort. With its unique material, The Spuffy has a unique selling point; unlike conventional sponges or puffs, The Spuffy can be used wet or dry, and with both liquid and powder products and is a breeze to clean.

Meet MOB & Ko Cosmetics

MOB & Ko Cosmetics is founded on the principles of innovation, quality, and inclusivity. Owned and operated by Kayleigh, a passionate entrepreneur with a deep love for all things beauty, MOB & Ko is dedicated to creating tools that solve real problems faced by makeup users every day. Kayleigh’s vision is clear: to empower individuals through high-quality, versatile tools that make makeup application easier and more enjoyable for everyone. Under Kayleigh’s leadership, MOB & Ko has grown into a brand that is not only innovative but also deeply connected with its community. The brand’s commitment to excellence is evident in every product it creates, with The Spuffy being the latest example of its dedication to pushing the boundaries of beauty technology.

To celebrate this collaboration, MOB & Ko Cosmetics is offering a special discount to readers. Use the code ‘BITA15’ at checkout to receive 15% off your first order. Whether you’re new to makeup or an experienced artist, The Spuffy is designed to make your routine faster, easier, and more effective. The Spuffy is more than just a tool—it’s a beauty essential. Experience the difference for yourself and see why The Spuffy is set to revolutionize the way you apply makeup. Your makeup routine will never be the same again.

For more information or to place your first order visit www.mobandko.com, email us at info@mobandko.com, or follow us on Instagram and TikTok at @mob_and_ko

BITA DIRECTORY

The BITA Directory is where you can access information about our sponsors, or those who have taken out a subscription to the BITA magazine. The below businesses can offer amazing coverage for most, if not all your business needs.

B

Ballymore

Ballymore is a distinguished family-run property developer known for awardwinning urban projects across Europe. Their commitment to originality and quality is evident in each development, challenging industry norms and setting new standards. They create remarkable places with soul, and a focus on living, working, culture, and leisure, Ballymore continues to shape the future of urban living.

Begbies Traynor Group

Begbies Traynor Group plc, a leading UK professional services consultancy, specializes in restructuring, insolvency, corporate finance, and real estate advisory. With BTG Advisory providing sector-specific insights, they enhance corporate value through a multidisciplinary approach.

C

Circet

Circet Ireland & UK (Formerly KN Group) have built an ever-growing portfolio of specialist services. While achieving rapid growth in recent years they maintain an embedded tradition to satisfy our clients’ needs while delivering the highest standard of safety, quality and customer service.

E Enterprise Flex E Rent

Enterprise Flex-E-Rent offers van, HGV, and specialist vehicle hire tailored to businesses’ needs. With evolving vehicle technology, legislation, and economic factors, flexible hire is crucial. Unsure of your needs? Contact them for guidance. Explore long-term, short-term, or flexible hire options to meet diverse requirements. They provide comprehensive solutions for your business needs.

Evans Mockler

A reputable firm of Chartered Certified Accountants and Registered Auditors, Evans Mockler prioritize delivering the highest quality service to clients, aiming to minimize stress and time. They position themselves as business advisors, offering a broad range of services beyond compliance. With a dynamic approach, they provide comprehensive support tailored to clients’ needs.

G

Glencar Construction

Glencar’s co-founders, backed by seasoned industry professionals, leverage extensive expertise for exceptional project delivery. Their commitment to quality and service fosters strong client relationships, driving impressive business growth. Whether repositioning existing facilities or constructing new ones, Glencar prioritizes beneficial partnerships with supply chains and customers, ensuring excellence in every endeavour.

Go Green Office Solutions

Go Green specializes in eco-friendly design, supply, and installation of workspaces. Offering a comprehensive solution, they handle everything from design and office fitouts to furniture installation and staff relocation. Passionate about recycling, they collaborate with businesses to reduce waste, develop sustainable products, and promote resource efficiency, aiming to minimize environmental impact.

Green Box Recycling

Green Box Recycling specializes in delivering top tier skip hire and waste management services across Kent, Ashford, and East Sussex. Committed to excellence, they prioritize recycling to minimize landfill use. With extensive experience, they offer costeffective solutions for both commercial and residential waste disposal needs. Their range includes domestic, mini, commercial, and industrial skip hire.

Harris Group

Harris Group is one of Ireland’s foremost commercial vehicles import and assembly enterprises, renowned for its distinguished portfolio featuring well-known brands. Following the visionary legacy of founder Pino Harris, the company prioritizes innovation and customer service excellence. With steadfast leadership and strategic investments, Harris Group is shaping a path toward sustainable transportation solutions.

Kerry London

Kerry London, a Lloyd’s of London accredited broker, specializes in insurance services since 1986, focusing on construction, property, manufacturing, and sports sectors. With over 100 staff and headquarters in London, they offer tailored insurance solutions, including surety bonds, professional indemnity, liability, and personal insurances like home, motor, property, travel, and art.

Nationwide Management Services

Nationwide Management Services has a comprehensive list of services to keep your business safe, secure and operational. These include Biometrics / Access Control Unit, Traffic Marshalls + Banksmen, CCTV & Alarms Hire & Monitoring, CCTV Self Powering Towers, Cleaning Services, Concierge Services, Static Guards, Drone Services and more.

Oliver Connell & Son Ltd

Oliver Connell and Son Ltd is a family-run business specializing in groundworks, civils, and concrete frames within the Air, Rail,

and Construction sectors. With 650 employees and an £80,000,000 annual turnover, their 40+ years of expertise enable cost-effective solutions for clients. Their extensive in-house plant includes excavators, low loaders, concrete pumps, and advanced formwork technology.

PIB Risk Management

PIB Risk Management specializes in delivering simple, creative, and effective risk management solutions tailored to each client’s needs. Embracing risk in its entirety, they cover areas like Health & Safety, HR, Training, Business Continuity Planning, and Quality Assurance. Additionally, they offer online risk management software for efficient operational risk management.

Powerday

Powerday provides waste management and recycling services in London and across the UK. Providing a quality and value-for-money service, it’s easy for all clients to manage their resources sustainably. We invest heavily to maintain state-of-the-art facilities designed to maximise recycling and recovery of material, delivering 100% diversion from landfill and continually exploring sustainable and innovative solutions.

Represent Comms

Represent, an award-winning PR and digital communications agency, serves Ireland, Scotland, and beyond, specializing in agriculture, food & drink, travel & tourism, education, technology, and professional services sectors. With a focus on driving growth and building credible brands, they offer strategic planning and implementation, providing tailored solutions to address specific challenges.

Speedy

Speedy is the UK’s largest hire provider, offering a vast range of power tools, plant, and specialist equipment. With a vision to inspire innovation and sustainable growth, they cater to national infrastructure contractors, SMEs, tradespeople, and retail consumers. Their end-to-end services include professional training, support solutions, and online platforms.

Unitherm Heating Systems

Unitherm Heating Systems is renowned for innovative renewable heating products. With a dedicated team of experienced engineers, Unitherm tailors heating solutions for new builds and retrofits, ensuring compliance with regulations, with all system designs backed by certification and PI insurances, emphasizing quality and expertise in heat pump and ventilation systems.

BITA DIRECTORY

Ardent Tide

With over 30 years of experience in the Construction Industry, Ardent Tide is trusted by the UK construction sector for absolute certainty in CIS contracting and compliance. Their unique approach, informed by decades of knowledge and experience, saves clients valuable time and resources.

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Perfectly situated to service the entire UK, supplying Workwear, signage, vehicle graphics, banners, office refurbs and PPE. Our experienced team are fully equipped (embroidery, wide format digital print, vinyl, and signage manufacture) to produce all products in house and deliver direct to our customers door.

Krol Corlett

With over five decades of experience, Krol Corlett excels in delivering exceptional work across various sectors, including

Education, Health, Heritage, Commercial, and New Build/Residential. Their commitment to excellence has earned them numerous accolades, reflecting their dedication to high standards and positive community impact.

Laing O’Rouke

Laing O’Rourke, an international engineering enterprise with over a century and a half of experience, offers fully integrated solutions for prestigious organizations worldwide. With a mission to lead in innovation and excellence by 2025, they’ve shaped cities and economies across diverse sectors. Their 15,000-strong global team ensures engineering innovation and project certainty for complex projects globally.

Maxwell Davies

Maxwell Davies recognizes the distress of facing potential business failure and emphasizes the importance of seeking help early. With extensive experience, they offer impartial guidance on business rescue plans or closure steps. Their approach involves listening without prejudice, discussing available insolvency tools, and providing clear explanations to empower informed decisions.

Premier Contracts Supplies

Premier Contract Supplies (PCS) stands as a reputable supplier of top-quality bathroom furniture and sanitary ware sourced from leading European manufacturers. Catering exclusively to professionals like Property Developers, Architects, and Interior Designers, they specialize in design, support, creation, and supply. With in-house design consultants and innovative products, PCS offers comprehensive solutions tailored to client needs.

The Craft Irish Whiskey

The Craft Irish Whiskey Co. is dedicated to reviving traditional whiskey crafting methods, infused with modern expertise and meticulous attention to detail. Unlike massproduced whiskeys prioritizing quantity, they spare no expense in the pursuit of quality. Every aspect of their process is carefully considered, utilizing innovative techniques to enhance flavour and preserve richness.

The Timber Group

Leveraging profound timber industry expertise, The Timber Group ensures reliable supply of quality timber solutions for diverse projects. With strategically located branches they provide flexible delivery options and comprehensive services including sawmilling and specialist machining. Committed to sustainability, they prioritize environmental values, setting industry standards for construction and building with wood.

Unlock a safer tomorrow

As BITA platinum sponsors, PIB Risk Management offer a range of tailored construction training courses to support the health and safety and training requirements of your organisation.

Our wide range of training courses can support contract managers to obtain qualifications such as S/NVQ Level 6 for a black CSCS card, preventing site delays and ensuring you’re fully supported on first aid.

Services include:

> Wide range of accredited courses including CITB, IOSH, City & Guilds

> Virtual, face to face and blended options

> NVQs – supporting you to combat Grandfather rights (cost neutral opportunities available)

> Part of the National framework of instructors for site based training

> Fully managed training solutions, taking the pain out of site compliance

> National training provision from network of over 100 training locations