Exam Code: 1z0562 Vendor: Oracle Exam Name: Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist Cert Name: Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist
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Oracle 1Z0-562
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
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Question: 1 Which entity defines the type of collection process to start based on age of debt, amount of debt, and type of customer? (Choose the best answer.) A. Customer Class B. Debt Class C. Collection Class D. Collection Class Control E. Collection Process Template
Answer: B Question: 2 Which two statements describe when register readings for a meter get marked for High and/or Low review? (Choose two.) A. When the register details for a meter are loaded into the staging tables B. When the register readings for a meter are created online C. When the MUP2 batch process creates the register readings for a meter D. When the register readings for a meter are updated E. When the TD-HILO batch process is executed
Answer: A,C Explanation: Reference: https://docs.oracle.com/cd/E28945_01/4.2%20Manage%20Device%20Measurements%20and%20Bil l%20Customers/CC&B%20URM%204.2.1.2a.pdf
Question: 3 How can a specific price, percent, or flat charge be directly specified or referenced on a Rate Component? (Choose two.) A. Bill Factor B. Rate Component Value Algorithm C. Explicitly Specified D. Bill Factor Value E. Service Quantity
Answer: B,D
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Explanation: Reference: https://docs.oracle.com/cd/E18733_01/pdf/E18367_V3_01.pdf
Question: 4 After a bill has been generated and sent to a customer, a business user may discover an error and need to correct the changes that were generated. What describes the functionality where canceled and rebilled bill segments are presented on a new bill that must not contain new charges? (Choose the best answer.) A. Cancel/Rebill B. Correction Notes C. Credit Notes D. Off Cycle Bill Generator E. Cancel/Rebill and Credit Notes
Answer: C Question: 5 Which high-level entity prevents invalid meter configurations from being set up for a specific meter? (Choose the best answer.) A. Meter Type B. Meter Configuration Type C. Valid Meter Configuration D. Valid Register Configuration E. Meter Configuration
Answer: B Explanation: Reference: http://docs.oracle.com/cd/E38983_04/PDF/MDM_Configuration_Guide_v2_1_0_3.pdf
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