BNU & SU SCHEDULE OF SERVICES: December 2023/ January 2024 All services run as usual until the end of Thursday 21 December BNU services
Fri 22 Dec
Sat 23 Dec
Sun 24 Dec
Mon 25 Dec
Tue 26 Dec
HW Gateway
Wed 27 Dec
Thur 28 Dec
Friday 29 Dec
Sat 30 Dec
Sun 31 Dec
24/7 access
Gateway reception
9am-5pm each day (BNU reception staff available on 22, 27-28, 29 Dec and Security teams at other times) Free sachets of soup, hot chocolate, tea/coffee in reception. Students are reminded that hot water is available from water fountains.
Aylesbury Campus
Closed with on call security throughout the period
Uxbridge Campus
Mon 01 Jan
9am 5pm
Closed
Closed
Closed
Closed
9am 5pm
9am 5pm
9am 5pm
9am 5pm
Closed
Closed
Free sachets of soup, hot chocolate, tea/coffee in reception. Students are reminded that hot water is available from water fountains. Pulse café closed on all days. High Wycombe library
24/7 access on all days. Students and staff can borrow/return books using self-service. Online chat will be available to answer basic reference enquiries and advise on how to search online resources: buckinghamshire.libguides.com/homepage. Library account enquiries/resource login issues to be directed to library@bnu.ac.uk and will be responded to from 2 January 2024.
Uxbridge library
9am 5pm
Beeches
8am 3pm
Closed
Closed
Closed
Closed
Closed
Closed
Closed
Closed
9am 5pm
9am 5pm
9am 5pm
9am 5pm
Closed
Closed
9.30am 2pm
9.30am 2pm
9.30am 2pm
Closed
Closed
Closed
8am 7pm
8am 4pm
Closed
Hot food served 12-2pm
Gateway Gym
6am 9pm
8am 7pm
8am 4pm
Closed
Closed
8am 8pm
8am 8pm
Group classes end on 22 Dec and restart on 2 Jan Halls of residence
24/7 staffing of BNU’s halls of residence
8am 8pm
BNU services
Student Support
Fri 22 Dec
Sat 23 Dec
Sun 24 Dec
Mon 25 Dec
Tue 26 Dec
Emails to students@bnu.ac.uk will be monitored twice daily, morning and afternoon
Wed 27 Dec
Thur 28 Dec
Friday 29 Dec
In person, 9-4pm in Student Hub, Dove Atrium
Sat 30 Dec
Sun 31 Dec
Mon 01 Jan
Emails to students@bnu.ac.uk will be monitored twice daily, morning and afternoon
9am - 5pm every day.
Digital & Technical Services Support
11am 4pm
11am 4pm
The IT Service Desk is the first point of contact for IT Services and support for students, staff and visitors to the University. Support is available through many ways: Closed
Closed
Closed
Online through DTS Self-Service Portal (bnu.topdesk.net)
11am 4pm
11am 4pm
Closed
Telephone at 01494 605 000 or ext 5000 from a University phone Visit the Service Desk: High Wycombe Campus, Gateway Building, 2nd floor by the library Academic Registry
Information about assessments, feedback, exceptional circumstances, and managing your studies is available on the BNU website. All services will be staffed via email contact.
Students’ Union
Emails to suadvice@bnu.ac.uk will be monitored daily
Garden Café & SU Lounge Uxb to HW shuttle bus
Elected officer and SU department representatives to provide in-person support in SU Office at High Wycombe campus. Closed
Bus running to timetable
Bus running to timetable
Emails to suadvice@bnu.ac.uk will be monitored daily