At Buffalo, we know your success is our success. Our relationship goes beyond commercial agreements and transactions. It is embracing a customer-centric ethos which focuses on positive experiences that create positive impacts on travellers and local communities. It’s having a local focus on the people and cultures of Asia while offering a global reach to ensure the best pricing and account management in the industry. It’s about being more than a DMC. It’s about sharing our love of travel. My first journey lasted a lifetime. When I was 10, our family took a “holiday” from Kuala Lumpur to Brisbane, Australia. What my father never made clear was this was a one-way trip and we had no intention of returning home. We left everything we knew - that one brave decision changed the lives of everyone I loved in unimaginable ways. We all have personal stories of how travel has broadened our horizons, upended stereotypes and given us a richer understanding of this sometimes-crazy world. We believe travel connects humanity. We have learned that experiences, not possessions, are what we treasure most. This is the power of travel. This is why Buffalo’s purpose is ‘Changing Lives Through Travel.’
- Suyin Lee, Managing Director
Our Staff
Established in
1994
96% local 4% expat Gender Breakdown
26
58% female 42% male
offices Leadership roles
11
destinations
65% female 35% male Average age
33
Local Focus, Global Reach: • Destination Experts: 96% locally staffed across 11 destinations • Sales office in four continents • Leadership training and global mobility for local staff
Positive Experiences, Positive Impacts
Our Purpose is
Changing Lives Through Travel
• Product focused: innovative, inclusive and impactful • Responsible: ensuring the economic, social and environmental wellbeing of our people and places • Ownership of products including vehicles and boats to guarantee client’s safety and satisfaction
More than a DMC • Customer centric approach from our dedicated Client Experience Team • Flat company structure to provide easy access to management • Investing in our destinations through ownership of products, hiring permanent guides, and operating offices in key locations.
Khin Thet Mon
Yotpisai Namutawong (York)
Starting out as a tour guide in 1999, I have spent almost two decades in the industry within a variety of different roles to support tourism development in Myanmar. In 2014, I joined Buffalo Tours and a few years later was promoted to my current leadership position. Travel has changed my life and allowed me to learn so much about my own beautiful country with its incredible nature and culture. I'm passionate about guiding our clients to share memorable travel experiences - this helps me to deliver strong customer service while operating the Myanmar Country Office as a growing and profitable destination.
I was born in Nonthaburi, an outer suburb of Bangkok. At the start of my career, when I was a hotel receptionist, I met a lot of people from all over the globe and had the pleasure of sharing my knowledge about Thailand. It was at that time that I decided to be a tour guide and I enrolled in a course to become officially registered. Since my graduation in 2006, I have been working as a tour guide to welcome guests of many different nationalities to our beautiful country.
Thanh Tien
Tu Anh Le
Hanoi is not only the place where I was born but also where my passion for tourism was ignited. It was during my high school years when I would encounter foreigners staying at nearby hotel that I realised how proud I am to show my country to people from all around the world. My dream came true when I was accepted into one of the best universities in Hanoi to study tourism. Six years ago, I applied for a full-time position with Buffalo Tours; I can't say how much I appreciate and enjoy working here, a truly professional company which continues to provide training and development for me year after year.
I grew up in Vietnam at a time when people’s greatest concerns were feeding their families. My parents considered travel to be sumptuous and unnecessary however I had a deep desire to expose myself to different cultures, environments and people. In 2014, I began my journey with Buffalo Tours based in the Hanoi office. It was when I moved to the Product team that opportunities opened for me to follow my dream of living abroad - I joined the Regional Product team in Bangkok (2017) and had assignments to various offices such as Japan, Cambodia, Myanmar. Now, here I am based in wonderful Bali as the Product & Contracting for Indonesia and I remain profoundly grateful for the opportunities that have unfolded.
Our People
Assistant Country Manager Myanmar
Tour Leader VietnamÂ
Tour Guide Thailand
Product & Contracting Manager Indonesia
Using out-of-the-box thinking and creatively designed programs, we work tirelessly to make your Asia event one for the history books.
We craft unique expeditions blended with real-life explorations that are mutually beneficial for communities and visiting groups.
At Buffalo Tours, our in-house MICE experts deliver exceptional meetings and incentives services, connecting all of our travellers with the exhilarating cultures and people of Asia for an unforgettable group journey. Whether in a dedicated facility or something off the beaten track, Buffalo MICE can accommodate all your requirements and ensure that your event in Asia will be a spectacular success.
Buffalo Educational Travel (BET) is an exclusive branch of Buffalo Tours, the leader of responsible tours and destination management in Asia. BET works across Asia in rural communities to promote community-driven sustainable development and sustainable tourism with educational travel groups worldwide. We achieve this through long-term partnerships with host communities and a focus on in-depth experiential education travel for schools, universities and specialty agents.
Product Innovation
We regularly release brand new products which captivate the essence of our destinations in a unique way. Over the past year we have focused on a variety of thought-provoking travel themes ranging from Local Life and Women in Travel, to Culinary and Active.
Responsible Travel
At Buffalo Tours, we believe that positive development in travel and tourism must be focused on all three pillars of sustainability. This includes initiatives targeted at sustainable economic development, cultural preservation and social inclusiveness, as well as environmental protection.
MORE THAN A DMC
SINGAPORE - Head Office 61 Stamford Road 01-06 Stamford Court Singapore 178892 Tel : + 65 6351 9449 Fax : + 65 6351 9444 Email : singapore@buffalotours.com
AUSTRALIA 275 Grey St, South Brisbane Queensland 4101, Australia Tel: +61 3 8535 0093 (International) 1300 769 484 (Australia) AU Agents: agent.oz@buffalotours.com
UNITED STATES 520 Broadway, Floor 3, Santa Monica, CA 90401 Reservations: +1 (844) 310 9883 Email: agents@buffalotours.com
UNITED KINGDOM The Old Church, 89B Quicks Road, Wimbledon,London SW19 1EX Tel (Office): +44 20 8545 2830 Tel (Direct Sales): +44 20 8545 2833 or +44 20 8545 2835 Email: uk.agents@buffalotours.com
VIETNAM Level 10, 70-72 Ba Trieu Street, Hoan Kiem District, Hanoi Tel: +84 4 3828 0702 Fax: +84 4 3826 9370 Email: info@buffalotours.com
MALAYSIA Suite 17-12, 17th Floor, Wisma UOA II No. 21, Jalan Pinang, 50450 Kuala Lumpur Tel : +603 2161 5188 Fax : +603 2181 0670 Email: malaysia@buffalotours.com
CAMBODIA Wat Damnak Village, Sala Kamreuk Commune, Siem Reap Town, Cambodia Tel: +855 63 766 761 Fax: +855 63 760 049 Email: cambodia@buffalotours.com
INDONESIA Jalan Tirta Ening, No 9x 80228 Sanur, Denpasar Indonesia Tel: +62 361 289 023 Fax: +62 361 286 008 Email: indonesia@buffalotours.com
THAILAND Lertpanya Building, Suite 701,703-707, 7th Floor 41 Soi Lertpanya, Sri-Ayutthaya Road Kwaeng Phayathai, Khet Rajathewee Bangkok 10400 Tel: +66(0) 245 6392 Fax: +66(0) 245 6397 Email: thailand@buffalotours.com
CHINA Room 1105, E Building, Chang'an International Center, No. 88 Nanguanzhengjie Street, Beilin District, Xi'an, China. Tel: +86 29 8866 9174 Fax: +86 29 8536 5544 Email: china@buffalotours.com
LAOS 47/3 Pamasaman Road, Ban Viengxay, Luang Prabang, Lao PDR Tel: +865 71 252 243 Fax: +856 71 253 194 Email: laos@buffalotours.com
HONG KONG Unit 1604, 16th Floor, Kwai Hung Holdings Centre, 89 King’s Road, North Point, Hong Kong Tel: +852 2117 2147 Fax: +852 2117 3948 Email: hongkong@buffalotours.com
MYANMAR 70 Yaw Min Gyi Street, Room 305 Yaw Min Gyi Condo Dagon Township, Yangon Tel: + 95 (1) 376 504, + 95 (9) 424 69 49 39 Email: myanmar@buffalotours.com
JAPAN 7th Floor Daiwa Kanda Mikura-cho Building 7-1 Kanda Mikura-cho, Chiyoda-Ku, Tokyo Japan 101-0038 Tel: +81 3 5357 7146 Fax: +81 3 5357 7147 Email: japan@buffalotours.com