2012 Sustainability Report
Bunge Argentina
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2012 Sustainability Report
Index Producing together
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Message from the CEO �������������������������������������������������������������������������������������������������������������������������������������������������������������9 Note on Sustainability �������������������������������������������������������������������������������������������������������������������������������������������������������������11
About Bunge Argentina
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Governance and Strategy �������������������������������������������������������������������������������������������������������������������������������������������������������14 Guided by its Corportate Values �������������������������������������������������������������������������������������������������������������������������������������������15 Sustainable development model: Producing together ����������������������������������������������������������������������������������������������������� 16 About the Report ��������������������������������������������������������������������������������������������������������������������������������������������������������������������17 Facilities ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 18 Governance structure ������������������������������������������������������������������������������������������������������������������������������������������������������������� 20 Compensation mechanisms and appointment of Board members �������������������������������������������������������������������������������� 22 About the Appointment of the Board Ethics and corporate governance ����������������������������������������������������������������������������������������������������������������������������������������� 23 US Foreign Corrupt Practices Act (FCPA) Code of Commercial Conduct Ethics hotline Sarbanes Oxley Act (SOX)
Stakeholders 25 Dialogue mechanisms ����������������������������������������������������������������������������������������������������������������������������������������������������������� 26 Mechanisms of proactive dialogue with stakeholders Response mechanisms Stakeholders involved in the dialogues ����������������������������������������������������������������������������������������������������������������������������� 27 Materiality Matrix ������������������������������������������������������������������������������������������������������������������������������������������������������������������ 28 Stakeholders involved in the dialogue process ������������������������������������������������������������������������������������������������������������������ 29
Producing value in the food chain
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Performance and economic value ��������������������������������������������������������������������������������������������������������������������������������������� 35 Financial information Producing value Agribusiness ���������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 37 Products Fertilizers ��������������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 38 Products Fertilize to produce Sustainability challenges Agrolimpio Program: Waste management Spillage Management Products and Services Strategic Agreements
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Bunge Argentina
Food and Ingredients ������������������������������������������������������������������������������������������������������������������������������������������������������������� 44 Human consumption products Consumption products for industry consumption or animal feed Animal nutrition Customers’ opinion ��������������������������������������������������������������������������������������������������������������������������������������������������������������� 48 Corporate image Bunge Argentina’s reputation pyramid according to geographical area About the image of Bunge Argentina Entrepeneurship and continuous improvement ����������������������������������������������������������������������������������������������������������������� 51 Continuous improvement Award to Operational Excellence Assets reliability Environmental management ����������������������������������������������������������������������������������������������������������������������������������������������� 55 Energy saving and emissions reduction Waste Management Norm Compliance Biodiversity Management and training Investments for environmental care Challenges Occupational Safety ���������������������������������������������������������������������������������������������������������������������������������������������������������������� 67 Company-employees relationship Industrial safety proactive indicators 2012 Highlights Challenges for 2013 Health at work: Helathy Life and Illnesses Prevention Programs
Producing sustainable development in the community
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Relationship with communes and city halls ����������������������������������������������������������������������������������������������������������������������� 77 Projects and actions Awards and Recognitions ����������������������������������������������������������������������������������������������������������������������������������������������������� 81 Health and Nutrition �������������������������������������������������������������������������������������������������������������������������������������������������������������� 82 Health and Nutrition throughout the country ��������������������������������������������������������������������������������������������������������������������� 83 Environmental programs ������������������������������������������������������������������������������������������������������������������������������������������������������� 86 Bunge Argentina Native Trees Program. 1768 local trees were planted
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2012 Sustainability Report
Producing talent
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Human Capital ������������������������������������������������������������������������������������������������������������������������������������������������������������������������ 92 Relevant indicators Staff evolution Female personnel vs. male personnel evolution (professional employees) Employer branding ����������������������������������������������������������������������������������������������������������������������������������������������������������������� 97 Trainees program Career Expos Training and Development ���������������������������������������������������������������������������������������������������������������������������������������������������� 99 Bunge Talent School Development Log Business Cases Individual Development Plans (IDP) Executive Coaching Talent Management ������������������������������������������������������������������������������������������������������������������������������������������������������������� 101 Performance Management Program Constructive Feedback Calibration Work environment ���������������������������������������������������������������������������������������������������������������������������������������������������������������� 102 Bunge Employee Alignment Survey Environmental Management Committees and Subcommittees according to location Internal Communication Management ������������������������������������������������������������������������������������������������������������������������������ 103 Bunge Argentina, for a respectable job and without working violence ����������������������������������������������������������������������� 104 Labor Relations Management Citizenship ����������������������������������������������������������������������������������������������������������������������������������������������������������������������������� 105 Diversity Management Commitment Program: the Link between Bunge Argentina and Diversity Management Educational programs ���������������������������������������������������������������������������������������������������������������������������������������������������������� 107 Preschool education, rural education, digital education Pre-school education: games Rural Education: Seeder program TICs in education: Contributions for educational integration and quality Producing knowledge in the community: Educational programs throughout the country Bunge Award for Academic Excellence Yo visité Bunge Producing knowledge in the value chain: training for farmers
External Evaluation Report
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GRI Contents
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Bunge Argentina
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2012 Sustainability Report
Producing together Sustainable management is a strategic and core aspect of all our activities. The company’s sustainable management model is aligned with our global vision: feeding the world.
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Producing together
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Bunge Argentina
Producing together
Bunge Argentina is one of the leading agribusiness companies in the country.
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2012 Sustainability Report
Message from the CEO Nowadays there are fortunately new shared visions which hold that a sustainable company can meet its current needs without affecting future generations to meet their own. This concept has gained importance in Bunge Argentina for many reasons: its economic importance as one of the main industries of the country, its capacity to generate added value in exports and its role in the agribusiness chain, in a context in which demographic growth is the main focus when considering the future. Innovating, improving and learning is crucial to be an evolving company, to understand short and long-term challenges as a unique strategy based on balancing economic development and natural, cultural and social resources open to new ideas and concerns. The world will have to feed 9 billion people soon, and it will only be able to face this challenge if it applies these ideas.
However, we are still working on waste level reduction and we are planning to increase asset efficiency through our ARROP program. Moreover, our commitment to employees and their growth has proved to be meaningful to our progress since it is reflected in the performance of the company. To be successful and face our challenges, interacting with our stakeholders is key and the whole company is committed to listening. One of our utmost achievements has been the degree of involvement of both our internal and external stakeholders. For the following years we have set new goals such as: diversifying our products for consumption, continuing with our improvement processes and innovating to optimize our operations and continuing with our outsanding environmental and safety performance to get balance between the present and the future.
This report shows our performance according to three production strategies. Sustainable economic value, development in the communities where we operate and talent to get the necessary skills within our corporate scope. These three strategies respond to our priorities: producing together is not just a matter of products and services, it implies creating the conditions for sustainable development in places where we are present, both through our operations and the products and services we offer. In 2012 we achieved significant progress based on our philosophy of continuous improvement. We reduced gas emissions and water consumption, improved our safety indicators at work and our asset management processes.
Enrique Humanes, CEO, BUNGE ARGENTINA.
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Producing together
Enrique Humanes
Bunge Argentina
Bunge Argentina is committed to contributing to the human, economic, social and environmental development of communities in which it operates.
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2012 Sustainability Report
Message on Sustainability An important feature in this second report, according to the GRI guidelines, is the strategic analysis of impacts and opportunities, which has been achieved by working hard on sustainability aspects.
Thirdly, and not least important, nurturing talent is also a longterm challenge, and we strive to not only foster achievement of goals among our employees but also to foster knowledge in our production chain and our industry.
This report presents a sustainable development model in which three main management core ideas depict our relationship with our stakeholders, those with whom “we produced together” in 2012. The model sets goals in each dimension.
These three key aspects represent our major impacts and responsibilities in other words, the role of Bunge Argentina as asocially responsible company.
First, producing value in the agribusiness chain both with our shareholders and economic growth is our main responsibility. In this regard, our operations’ volume and scope and our new businesses’ growth allow us to assert that we are heading in the right direction. Secondly, fostering development in the communities in which we operate is also a key priority for us. Not only does this involve social investment and community actions widely detailed in this report. It also involves interaction and active work to encourage their growth, considering long and midterm needs. We strongly believe that it is our task to meet stakeholders’ needs. From contributing to the reduction of the digital divide to the awareness of native trees’ preservation by taking care of our operations’ environmental impact and our health these are, key priorities for a food company.
Regarding the future, we know that global companies are aligning their efforts to improve impacts and that dialogue and task-making are a tendency in sustainability practices. For that reason, in the coming years we will delve even further into the analysis of relevant standards and metrics. We have always been committed to helping the communities in which we operate because we belong to this land which helps us grow.
Walter Savarecio, Human Resources and Communications Director Bunge Argentina S.A.
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Producing together
Walter Savarecio
Bunge Argentina
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2012 Sustainability Report
About Bunge Argentina Bunge Argentina, one of the leading agribusiness in Argentina, is a whollyowned subsidiary of Bunge Limited - a global agribusiness and food company with operations around the world. After operating for more than 100 years in Argentina, the company owns industrial complexes, commercial offices, country elevators and port terminals all around the country.
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About Bunge Argentina
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Bunge Argentina
About Bunge Argentina Governance and strategy Bunge sets global scale objectives and strategies which are carried out in all the countries where the company operates. Bunge Argentina follows a strategy which is based on management style strategy and supported by corporate values. These features allow taking decentralised decisions and reflect integrity, teamwork, openness and trust, entrepreneurship and citizenship, which are the company’s core values.
Purpose
To improve the global production chain
Financial goals
Rona 2% > WACC | Avg. Annual EPS growth: 10-12%
Strategic Pillars Expand into adjacent businesses: geographies, up/downstream, new products
Strengthen leadership in core businesses
Achieve operational excellence
Unique Operating Model Multicultural team
Integrated and decentralized
Core values
Essential capabilities Global net of assets
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Logistics
2012 Sustainability Report
Risk management
Processes and operations
Added value
Guided by its corporate values
Integrity
Openness and Trust We are open to other ideas and opinions, and we trust our colleagues.
Teamwork We value individual excellence and work as a team for the benefit of Bunge and our stakeholders.
Entrepreneurship We prize individual initiative to meet opportunities and deliver results.
Citizenship We contribute to the development of individuals and the social and economicfabric of our communities, and we act as stewards of the environment. 15
About Bunge Argentina
Honesty and fair guide our every action.
Bunge Argentina
Sustainable development model: Producing together
Producing value
•Value generation •Agribusiness to produce •Fertilize and ingredients •Food •Entrepreneurship and continuous improvement reliability •Asset Environmental management •Occupational safety •
Producing growth
•City halls/communities •Health/Nutrition •Environmental programs
Producing talent
• Human Capital • Citizenship • Producing Knowledge in the value chain
• Context
Local
Stakeholders
•
Global Dialogues Dialogue mechanisms Issues and topics, materiality matrix
Producing together 2012
Sustainability strategy
Bunge Argentina
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• Governance and strategy • Facilities • Control and compliance
2012 Sustainability Report
in the agribusiness chain
In nearby communities
About the report Bunge Argentina is releasing its second Sustainability Report carried out within the Global Reporting Initiative (GRI). The 2011 report was made over the same company’s scope, however, it didn’t include local market businesses within the Food and Ingredients business unit operations.
This report covers all Bunge Argentina’s operations. The company has a shareholding position in other companies that have their own strategies on sustainability and social responsibility. Bunge Argentina is a majority shareholder in Terminal Bahía Blanca S.A. Furthermore, Bunge Argentina owns a 50% stake in Guide S.A and it is also a minority shareholder in Terminal Quequén S.A and Terminal 6 S.A. Terminal Bahía Blanca, Terminal 6, Guide and Terminal Quequén provide elevation and storage logistics services.
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About Bunge Argentina
Bunge Argentina is an agribusiness company which has country elevators, industrial complexes and port terminals strategically placed all around the country. It crushes soybean, exports oilseed byproducts (meals, oils and byproducts), trades grains, produces and trades fertilizers, food and ingredients for human consumption and animal feed.
Bunge Argentina
Facilities Oilseed and grain crushing facilities: 1 San Jerónimo Sud - Santa Fe 2 Puerto General San Martín - Santa Fe 3 Ramallo - Buenos Aires 4 Tancacha - Córdoba Oil refining plant: 1 San Jerónimo Sud - Santa Fe 2 Puerto General San Martín - Santa Fe
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Lecithin manufacturing plant: 4 Tancacha - Córdoba Fertilizer production: 3 Ramallo - Buenos Aires 5 Campana - Buenos Aires Country elevators: 6 Las Lajitas - Salta 7 Piquete Cabado - Salta 8 Bandera - Santiago del Estero 9 Delfín Gallo - Tucumán 10 Las Cejas - Tucumán 11 Grumbein - Buenos Aires General Paz - Córdoba 12 13 Manfredi - Córdoba Avia Terai - Chaco 14 General Pinedo - Chaco 15 16 América - Buenos Aires 17 Quequén - Buenos Aires Port terminals: 2 Terminal Puerto General San Martín - Santa Fe 3 Terminal Ramallo - Buenos Aires Trade Offices: Rosario - Santa Fe 19 Capital Federal - Buenos Aires
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2012 Sustainability Report
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Bunge Argentina
Governance structure
Enrique Humanes has served as CEO of Bunge Argentina since 2011. He holds an undergraduate degree in Chemical Engineering and s post-graduate degree in Process Management Administration and an MBA.
Global Deputy Director of Research and Development Guillermo García
CPO & Communications Director Southern Cone
Guillermo García is an agricultural engineer graduated from the University of Buenos Aires. He serves as the Deputy Director of Research and Development, Economic Analysis and Business Affairs.
Walter Savarecio
Walter Savarecio has served as the CPO & Communications Director Southern Cone since 2006. He holds an undergraduate degree in Social Communication with Industrial Relations orientation, an undergraduate degree in Political Sciences and an MBA.
Vice-president José Luis Frías
Manufacture Director Southern Cone
Supply & Logistics Director Southern Cone
Carlos Nowik
Horacio Moretti
Carlos Nowik has been working in Bunge Argentina for nine years. He holds an Electrical Engineering undergraduate degree and an MBA.
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2012 Sustainability Report
Horacio Moretti has served as the Supply & Logistics Director Southern Cone since 2011. He holds an undergraduate degree in Electrical Engineering and a Master in Industrial Safety.
José Luis Frías has served as vicepresident of Bunge Argentina since 2012. Prior to this, he was the Legal Director. He holds an undergraduate degree in Law from the University of Buenos Aires.
CEO
Enrique Humanes
CFO Southern Cone Martín Hansen
Administration and Finance Director Ignacio Álvarez
CFO Southern Cone Eduardo Tiberyan
In 2013 the company had a significant and regrettable loss. From the business point of view, Ignacio Alvarez was a significant member at Bunge Argentina, and all along the years that he worked for the company he proved to be highly professional, committed, responsible and respectful.
F&I Segment Leader Southern Cone Ramón F. Asenjo
Ramón Fernández Asenjo has been working in this position since 2011. He has a degree in Commercial Engineering. He took part in the Agribusiness Management Program and the Business Management Program.
Fertilizers BU Director Southern Cone
Origination Director Southern Cone Guillermo Marcotegui
Daniel Orjales
Since 1999 Daniel Orjales has served as the Fertilizers BU Director Southern Cone. He joined the company in 1990 and gained broad experience in the Trade and Logistics areas.
Guillermo Marcotegui is a National Public Accountant. He holds an MBA. He has served as the Origination Director Southern Cone since 2011.
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About Bunge Argentina
Ignacio Álvarez, Bunge Argentina’s Administration and Finance Director holds an undergraduate degree in accountancy from the University of Buenos Aires.
Bunge Argentina
Compensation mechanisms and appointment of Board members Board Members’ salaries are defined in the Compensation Policy, which is applied in all the company. Determining this policy consists of a detailed description of the job 1. Mission 2.Main responsibilities 3. Technical competencies 4. Impact 5. Autonomy 6. Relationship level. After assessing the job post, according to the Hay method adopted by Bunge Argentina, the importance of the position within the company is determined. This assessment involves three factors: Competence, problem-solving and results. After getting the job role’s importance and its position within the company, internal equity is assured and it allows external comparison in different positions in the market.
Bunge Argentina’s compensation policy is applied to all the members of the Board
Apart from the equity factor, the salary depends on each employee’s contribution to the position, reflected in the personal performance results defined through the Performance Assessment Programme, a performance measurement tool applied all throughout the company.
“Transparent management and risk control are the basis of all our processes”
The compensation component belonging to individual performance as well as the company’s are analyzed, managed and approved by the Global Compensation Committee. Ignacio Álvarez, ADMINISTRATION AND FINANCE DIRECTOR.
Appointment of the Board Members Bunge Argentina’s board is maximum corporate governance factor, responsible for accomplishing its strategic pillars, putting into practice its operative model, preserving and continuing with the company’s essential capacities. The appointment of Board members is based on evaluations that involve potential, performance and professional background and consider the candidates’ experience in fostering sustainable management in economic, environmental and social issues.
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Developed by Hay Grous, global management consulting.
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2012 Sustainability Report
Ethics and corporate governance The corporate governance mechanisms adopted by Bunge Argentina are key to building transparent management and risk control. They are based on the most efficient global practices. The four most significant mechanisms are:
The FCPA was enacted by the US Congress in 1977 with the purpose of controlling relationships between American companies and its officials. Bunge Limited must formally subscribe to FCPA outside the US, as well as to the laws against local corruption.
Bunge Limited demands employees’ high integrity levels and ethics criteria.
Commercial Code of Conduct Members of the Bunge Limited Executive Committee are responsible for implementing and monitoring compliance with this Code of Conduct in their corresponding Bunge companies. The code sets rules for: • Conflicts of interest: personal investments, corporate opportunities, commercial relationships, presents and bonuses, confidential information, acquisitions, loans and gifts provided by the company. • Compliance with the law. • Rectitude and integrity. • Protection and proper use of Bunge assets.
Ethics hotline Bunge’s 24-hour toll free ethics and compliance hotline and web can be used to submit concerns or complaints anonymously and confidentially. This reporting system is administered by an independent third-party organization with broad experience in the matter. The means are available for all the members of the organization. Once the concern is reported, an expert investigates the matter and solves it.
Sarbanes Oxley Act (SOX) Sarbanes Oxley Act was created in the United States. Its purpose is to monitor companies publicly listed, avoiding its shares to be altered in a dubious way. Its objective is to avoid fraud and bankruptcy risks, protecting the investor. This act, beyond the United States, involves all the companies publicly listed in the NYSE (New York Stock Exchange) and its affiliates. SOX implementation model in Bunge Argentina includes 30 IT controls and 134 operational controls deployed in the processes of Governance, Origination and Grains, Fertilizers, Ports, Biodiesel and Food and Ingredients, which means that all Bunge Argentina’s business units are included in the risk controls within the Sarbanes Oxley Act.
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About Bunge Argentina
Bunge Limited Policy on Foreign Corrupt Practices
Bunge Argentina
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2012 Sustainability Report
Stakeholders
3 Stakeholders 2012 Sustainability Report aims at showing how Bunge Argentina along with all the organizations, people and own processes achieves Local Development, Talent and Economic Value in the communities where it operates, since they are the engines of the Argentine agroindustrial productive sector.
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Bunge Argentina
Stakeholders Dialogue mechanisms The company believes that in order to achieve things together, it is highly important to converse. It is a significant tool in the sustainability strategy in Bunge Argentina. Bunge Argentina has developed mechanisms with stakeholders and a wide range of organizations year by year, and has regarded experience and continuous learning to be crucial. There are two criteria to carry out these mechanisms: response mechanisms and proactive mechanisms with the stakeholders
Proactive dialogue mechanisms with stakeholders
“To do something together” it is important to keep proactive dialogues with our stakeholders.
• Proactive mechanisms take place with stakeholders who have direct or indirect relationship with Bunge Argentina’s operations. This includes civil organizations where the company works, government offices, employee associations, neighbours, educational institutions, customers, suppliers, and farmers in the value chain. • These dialogues aim at collecting matters of interest, assessing and reviewing Bunge Argentina’s corporate citizenship work. • Proactive interviews involve teams of professionals from the Corporate Responsibility area as well as from Management, and Technical office, from staff to board. • External teams as well as employees, shareholders, directors, customers and suppliers are involved in these dialogue mechanisms.
Response mechanisms • They take place when urgent situations arise in communities where the company develops its operations. • In general, stakeholders have regular and proactive dialogues but there are situations which require private dialogues. • Other organizations which are not involved in the proactive dialogues contact or are contacted by Bunge in certain situations or when some risks have been identified. • Frequently, the response mechanisms become immediate actions and also promote trust to set a proactive dialogue.
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2012 Sustainability Report
There are two different criteria to start the dialogue mechanisms: Response mechanisms and proactive dialogue with our stakeholders
Stakeholders involved in the dialogues A great number of stakeholders were involved: These groups have been represented by different organizations. Bunge Social Responsibility team understands that some organizations might not have been included in the process so as it believes it must be an inclusive process and grow as time goes by, it invites these organizations to be in touch and extend its scope of communication with its stakeholders.
Corporate citizenship
• Local sports community • Local education community • Provincial education community • City Councils • Government organizations • Foundations • Argentine National Gendarmerie • Hospitals • Non-profit education or research institutions • Non-profit social institutions (clubs, firefighters, pensioners’centers, ect) • City halls/communes • Local means of communication • National means of communication • Provincial means of communication • Public Opinion • Control agencies • Human Rights Bodies • National Executive Branch • Provincial Executive Branch • National Judicial Branch • Provincial Judicial Branch • National Legislative Branch • Provincial Legislative Branch • Argentine National Police • Provincial Police • Argentine Coastguard • Universities
Competitors
• Agribusiness’ competitors • Fertilizers’ competitors • Food and ingredients’ competitors
Corporations
• • • • •
Partners/ Joint Ventures. Bunge affiliates around the world Bunge global teamworks Bunge Limited Partners and competitors
Employees
• • • •
Bunge Argentina’s employees Human capital competitors Union with direct relationship Union with indirect relationship
Businesspeople
• Agroindustrial authorities • Chamber and trade associations
Suppliers Customers
• • • •
Fertilizers’ customers Food and ingredients’ customers Origination’s customers Consumers
• • • • • • •
Insurance companies Finance entities Suppliers of critical input Non-production material suppliers Service suppliers Consultants Legal advice centers
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Stakeholders
Shareholders
Bunge Argentina
2012 Materiality Matrix – Bunge Argentina Criteria to choose stakeholders is based, on one hand, in those stakeholders involved in Bunge Argentina’s operations in places and communities near its facilities (organisms, foundations, NGOs and other stakeholders) and, on the other hand, in stakeholders that directly impact on the company, such as (shareholders, employees, workers) because of their action in the company as well as in direct relationship with (suppliers, farmers, clients). Other stakeholders whose interaction with Bunge Argentina promote strategic impact have been considered in the dialogue mechanisms (such as schools)
As a result of this dialogue process, a Materiality Matrix has been made. It is reviewed year by year according to the issues that acquire more priority. In this Matrix the issues and measures discussed with our stakeholders are shown. (vertical dimension) In the horizontal dimension it is shown how a company can contribute to the solution of every aspect. All these issues are managed according to their criticality.
Matriz de Materialidad 2012 - Bunge Argentina
Critical aspects of sustainability Managed through indicators and with defined management approaches
City Halls and communes
Work Environment
Health and Nutrition Fertilizers/impacts in productivity Innovaton y development in Food and Ingredients
Important aspects of sustainability Managed through programs and policies. In some cases management indicators are measured.
Assets and Continuous improvement Talent in the Value Chain
Impacto en los Stakeholders
Human capital managment Trainees program
Digital education Labour relations Rural education:
Work Environment Preschool education Control and compliance Bunge Award to Academic Excellence Emissions reduction
Aspects in sustainability agenda For which there are defined programs and initiatives Other sustainability aspects Not included in the report, there might have been actions performed on these aspects as specific reply
Producing value Occupational health
Producing development Producing talent
28
2012 Sustainability Report
Buenos Aires • LALCEC • Bahía Blanca Stock Exchange • Cecilia Grierson Foundation • Grain Recipient Union of the Argentine Republic (URGARA) • Bahía Blanca City Hall • Argentine Association of Employees of the Merchant Navy • Rural School # 49 “Batalla de Tucumán” • Technical School # 1 “Luciano Reyes” • Staff from the Local Department of Motor Vehicles • Campana Industrial Union • Campana’s Development Agency • Safety and Hygiene Local Committee • Campana School Council • Campana City Hall • Kindergarten # 901, 906, 907, 908, 912, 914, 915, 916, 917, 918, 919 • Zárate Chemical and Petrochemical Union • Campana Zarate Interindustrial Committee of environmental conservation • Pre-school education Region XI • Austral University • School # 29 • Bunge y Born Foundation • National Ministry of Labor • National Office of Agricultural Commercial Control (ONCCA) • Argentine Petrochemical Institute • Association of Gas Industrial Consumers of the Argentine Republic (ACIGRA) • Argentine Association of Larger Users of Electric Power (AGUEERA) • Asociación del Crédito Industrial Argentino (ACIA) • Buenos Aires Stock Exchange • Argentine Chamber of Biofuel (CARBIO) • Argentine Chamber of Commerce • American Chamber of Commerce (AMCHAM) • Chamber of Oilseed Industry of the Argentina Republic (CIARA) • Chamber of Argentina Industry of Fertilizers and Agrochemicals (CIAFA) • Chamber of Chemical and Petrochemical Industry (CIQyP) • Chamber of Commercial Private Ports • Agriculture, Livestock and Fertilizer Sanity Chamber (CASAFE) • Latinanerucan Economic Research Foundation (FIEL) • Buenos Aires City Government • Institute for Business Development in Argentina (IDEA) • ARGENTINE PETROCHEMICAL INSTITUTE (IPA) • Buenos Aires Institute of Technology (ITBA) • Argentine Institute of Normalization and Certification (IRAM) • Agribusiness Program of the University of Buenos Aires • Austral University • University of Buenos Aires (UBA)
• Argentine Birds Association • Argentine Sunflower Association (ASAGIR) • Fertilizar Civil Association • Argentine Institute of Financial Executives • Argentine Business Council for Sustainable Development (CEADS in Spanish) • Dr. Ricardo Gutiérrez Children’s Hospital • Costanera Sur Ecological Reserve • PRIAR • Argentine Industrial Union (UIA) • Asociación Argentina de Consorcios Regionales de Experimentación Agrícola (Argentine Association of Regional Consortiums for Agricultural Experimentation) • Buenos Aires Futures and Options Exchange • Rural School # 9 “Manuel Nicolás Savio” • Rural School # 25 “Emilio Martínez de Hoz” • Rural School # 607060 “José Hernandez” • Primary School # 9 and 25 • Secondary School #7 • Ramallo Volunteer Firemen Association • Huracán Club • School # 40 “Juan Vusetich” • Ingeniero White City Hall • Club Comercial Ingeniero White • Junior Secondary School # 1 “Gral. E. Mosconi” • Kindergarten # 905, 922, 926, 943, 953 and 932 • Primary school N° 10, 2, 13, 17, 11, 21, 15, 12, 20, 14, 7, 16, 24 • Private School DIPREGEP N° 4264 • School for the elderly #702 • General Directorate for Culture and Education • Ramallo Volunteer Firemen Association • Ramallo City Council • Primary school N° 1, 3 and 26 and Ramallo • Argentine Federation of Chemical and Petrochemical Industries • Químicas y Petroquímicas. • Federation of Workers and Employees of National Oil • Ramallo City Hall • Ramallo’s Municipal Ecological Reserve • Union of Grain Recipient Union of the Argentine Republic (URGARA) • Matienzo Athletic Club • Secondary School #2,3,6 • Instituto Superior Ramallo • School for Adults # 701, 703, 706 and 707 • Professional Training Centre #401 • Kindergarten # 901, 902, 903, 904, 905, 906, 907, 908, 909, 910 • JIRIMM • Cec 801 and 802 • Rural School # 17, 15, 14, 13, 12, 10, 2, 11, 20 and 4 • National Technical University of San Nicolás (UTN) • Secondary School # 5,1, and 4 • Primary School # 5,6,23,27 and 4
29
Stakeholders
Stakeholders involved in the dialogue process
Bunge Argentina
• Technical Secondary School #1 and 38 • School for adults #705
• Ascasubi Athletic Club and Public Library • Rural School “Juan José Paso”
Chaco
Corrientes
• • • • • • • •
• National University of the Northeast
Integrated community center (CIC) Dr. Pedro Chutro Hospital National Program against Chagas Sanitary Intervention Program against Chagas Avia Terai City Hall Rural School # 513, 946, 182 “EEP” 259 , 846, 381 and 739 General Pinedo Cityhall Junior Secondary School #8 “José Manuel de Estrada”
Entre Ríos • Paraná’s Stock Exchange
Salta Córdoba • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
30
Córdoba Stock Exchange Argentine Peanut Chamber Chamber of Foreign Commerce of Córdoba Industrial Chamber of Vegetable Oils of Córdoba Mediterránea (IERAL) Foundation Agriculture Ministry of the Province of Córdoba Industrial Union of Córdoba Province (UIC) Córdoba National University (UNC) Primer Paso Programme General Paz and Manfredi City Hall INTA Manfredi Manfredi Volunteer Fire Department Rural School María Luisa Pellegrini Gómez de Ballesteros Barros Primary School # 231089 and 231112 Magistrate’s Court Tancacha Volunteer Fire Department Cáritas CENMA Río Tercero Branch School and Dining Hall San Martín Dining Hall Ipem 288 Tancacha City Council Special School Tancacha PrimarySchool “General José de San Martín” PrimarySchool “José María Paz” Rural School # 313156 “24 de Septiembre” Federation of Workers and Employees of National Oil and Related Industries Tancacha Foundation Daily Home Care Tancacha City Hospital Manuel Belgrano Institute “San José” Parish Institute Primary and Secondary school Institute “Santiago Ramón y Cajal” Tancacha City Hall
2012 Sustainability Report
• • •
Rural school # 4499, 4420, 4476, 4438, 4324, 4203, 4561, 4627, 4572 and 4264 Las Lajitas City Hall Asociación de Productores de Granos del Norte (PROGRANO)
Santa Fe • Rosario City Hall • Rural School # 87 “Juan Pascual Pringles” • Pequeña Obra de la Divina Providencia, Don Orione Cottolengo • Farm and workshop “Protegido Nazareth” • Technical School # 486 • Carcarañá Animal Welfare Society • “Puente Cultural” Association • Carcarañá Volunteer Fire Department • Carcarañá Athletic Club • Special School # 2065 “Don Vicente Hamson” • LALCEC • School #856 “Dr. José Roque Pérez” • Secondary Institute # 25 “Beppo Levi” • Recreational center for Adults (CECRAM) • Health Centre Catalina Salomón • 5° Police Station • Puerto General San Martín City Council • PGSM Voleyball Team • Private secondary school # 3134 “Niño Jesus” • School Gobernadores Cullen • Rural School # 328 “General José de San Martín” • Puerto General San Martín City Hall • Puerto General San Martín City Sports Center • Union of Workers and Employees of the Oil Industry • CARASA Healthcare center • Sports Ministry of Puerto San Martin City Hall • Puerto General San Martín Ecoclub • Despertar Association
• • • • • • • • • • • • • • • • • • • • • • •
Rural Security Guard “Los Pumas” Primary and secondary school N° 1237 “José Hernandez” San Jeronimo Sud Pensioners’ Center San Jerónimo Sud City Hall Public Works and Services Cooperative Office of Public Defense Provincial School # 6053 “D.F. Sarmiento” Kindergarten # 258 “Colonias San Jerónimo” APREPA SAMCO - San Jerónimo Sud Infantile Paralysis Disease Control Association (ALPI) Chamber of Maritime and Port Activities of Santa Fe Chamber of Commerce, Industry and Services of San Lorenzo and its area Fire Department Regional Unit XVII Junior Secondary School # 439 Technical School N° 477 “Combate de San Lorenzo” Private School # 1002 “San Carlos” San Lorenzo Coast Guard Periodismo + Humanizado Santa Fe Stock Exchange Santa Fe Province Ministry of Labor Coastal National University Special School # 2074
Santiago del Estero • Bandera City Hall • Secretariat of Culture and Education of Bandera City Hall • Kingergarten “Pequeños Sabios”
Tucumán • Delfín Gallo City Hall • Rural School “Santiago Gallo” • Tucumán Rural Society
Corea • Corea’s Embassy Commercial Office
Estados Unidos • AOCS (American Oil Chemists Society) • Eco Engineers
Japón • Agriculture & Livestock Industries Corporation (ALIC)
31
Stakeholders
• Public kindergarten “Huellitas” • Roldán Volunteer Fire Department • Rural Hospital # 61 • Argentine Association of Fat and Oil (ASAGA) • ASSOCIATION OF INDUSTRIAL RELATION LEADERS OF THE COAST AREA (ADRIL) • Rosario Stock Exchange • Arbitrary Chamber of Oil and Vegetable Subproducts • Faculty of Agricultural Sciences of Rosario National University • Faculty of Exact Sciences, Engineering and Land Surveying of Rosario National University • Student Group of Mechanical Engineering (MECANO) • Argentine Society for Continuous Improvement (SAMECO) • Catholic University of Argentina (UCA) • Rosario National University (UNR) • National Technical University of Rosario (UTN) • “Garibaldi” #9231 Institute • “Víctor J. Vilela” Children’s Hospital • Special school # 1252 • Saint Patrick’s School • Interamerican Open University (UAI) • School #86 “José María de Estrada” • Austral University • “Cuatro Vientos” Foundation • “Segunda Etapa” Foundation • Centro Trayectoria • “La Ventana” Civil Association • Educational Center “Un Lugar para Aprender” • APPLIR • AISDRO • La Casa del Sol Naciente • “Un mundo Posible” Foundation • “Santa Rosa” Home • Educational Center Abrasoles • “Crecer” Daily Home Care • CEFI (Alborada Foundation) • Taller Protegido Rosario • CILSA • “Alquimia” Therapeutical Center • Provincial Directorate for the Inclusion of People with Disabilities • DG Employment Rosario City Hall • “La Salle” School • “Adoratrices” School • Teaching Institute #16 “Bernardo Houssay” • University Institute of Gran Rosario • DINAD School • NIght School #10 • School # 67 and 68 • Red Psicoterapéutica • AMIA Employment • El Porvenir del Norte Athletic Club • San Jerónimo Sud Athletic Club
Bunge Argentina
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2012 Sustainability Report
Producing value in the agribusiness chain Through its products and services Bunge Argentina helps companies have a more effective performance, people have better nutrition, rural communities grow and societies improve by making an effort to preserve the Earth’s human resources.
33
Producing value in the food chain
4
Bunge Argentina
Producing value in the agribusiness chain Somewhere in the Argentine territory, Bunge Argentina’s fertilizers are nourishing the soil, its industrial complexes are processing the most recent harvests, ships loaded with grains and oil are setting sail from the ports, its animal nutrition products are arriving at farms, and at the same time its foods and ingredients are supplying restaurants and homes. Through its products and services Bunge Argentina helps different companies have more efficient development, thousands of people have access to a better diet, rural communities grow, and societies prosper. In every step the company makes, it intends to preserve the Earth’s natural resources. This is its job. It requires a complex system that needs ability, experience, assets, information, and thousands of experts and professionals that work as a team. This is Bunge Argentina.
34
2012 Sustainability Report
We improve life quality by optimizing our agribusinesses and our food production chain.
Performance and economic value Financial information Bunge Argentina is a subsidiary of Bunge Limited, a company headquarted in White Plains, New York, United States. Bunge Limited is a company listed in the New York Stock Exchange, according to the United States Securities and Exchange Commission’s norms (SEC).
Bunge Argentina is a subsidiary of Bunge Limited, a company headquartered in White Plains, New York, USA.
Producing value in the food chain
Public capital companies in the US are subject to certain publicly available financial and non-financial reporting guidelines. Bunge Limited annual report is available at http://www.bunge.com/bg2012ar/index.html
The information in this report is consistent with the economic and financial information of Bunge Argentina’s financial statements. All throughout the report there are certain aspects published that are specifically related to the economic and financial information of the company, which have the aim of linking the financial performance with performance in other aspects, such as social and environmental ones.
35
Bunge Argentina
Producing value Bunge Argentina is the second biggest grain, oilseed and by-products exporter in the country, with 11% market share. The following volumes are processed (measured in thousand metric tons) in its industrial complexes:
Bunge Argentina is the second biggest grain, oilseed and by-products exporter in the country. Crude oil, meals and by-products
Refined oil
Volume (kmT)
250 209
187
200
-22
Volume (kmT)
7000
222
6.600
6.200 1.400
6000 5.200
35 5000
-1.000
4000
150
3000
100
2000
50
1000
0
0
2011
2012
2013
2011
2012
2013
Fertilizers NH3 volume Campana (kmT)
SSP volume (kmT) 200
186
183
120
108
130
99
3 150
9 -40
90
100
60
50
30
17
2011
2012
0
0 2011
2012
(kmT) are thousands of metric tons
36
82
2012 Sustainability Report
2013
2013
Agribusiness Products Grains and oilseeds For the production of food, Bunge Argentina is one of the leading companies in the country’s grain market. Its activity integrates the reception, storage, conditioning and trade of grains and oilseeds such as: • • • •
Wheat Peanut Sunflower Corn
• • • •
Soybean Safflower Sorghum Barley
Agribusiness: grains and oilseeds, industrial products, vegetable and chemical byproducts.
Industrial products Supplies for food and chemical industries. Vegetable by-products Lecithin, glycerin, fatty acids, neutral/refined oils, proteins, crude oils.
Industrial ammonia, ammonia for refrigeration, industrial prilled urea, urea solution 20% N, photographic ammonium thiosulfate.
37
Producing value in the food chain
Chemical by-products
Bunge Argentina
Fertilizers Products In-house production – liquid:
Fertilizers: liquid, solid and folliar In-house and national production. Liquid ammonium thiosulfate + UAN combinations (retail name: SolMIX)
32% UAN liquid fertilizer (retail name: SolUAN)
Liquid potassium thiosulfate KTS (retail name: SolKS)
Calcium simple superphosphate (retail name: SP 20 Ramallo)
Prilled urea
FoliarSol K
FoliarSol U
In-house production – solid:
N-P-K with P combinations of national in-house production (retail name: Startmix) In house production - folliar:
FoliarSol B
Fertilize to produce Modern agriculture faces a new challenge: supplying a growing world population with quality food, preserving natural resources and securing sustainable production processes. That is to say, feeding a higher number of people worldwide in a healthy way. One of the available technologies for agricultural production is to provide the soil with nutrients which are assimilable to plants and which favor the crop yield. Fertilizers have become the best option to face the productivity dilemma, and when applied rationally, it has been proven in long running tests that they enhance crop yields and the quality of products, what ensures a high food safety level. Besides, in this way the increase of worldwide agricultural area is prevented, producing more in smaller areas. These statements can be verified in soybean through different fertilization strategies with phosphorus1.
1
Source: Bunge - Fertilizar - UNRC – INTA (L Ventimiglia, G Espósito, G Ferraris y F Salvagiotti)
38
2012 Sustainability Report
Modern agriculture faces a new challenge: supplying a growing world population with quality food, preserving natural resources and securing sustainable production processes.
Fertilization with phosphorus 4000 30
3583 3229 2926
Yield (kg/ha)
20 2000
Response to P (%)
3000
10 1000
0
0 Control
P low (8kg/ha) Yield
P high (28kg/ha) Response to P
In the case of corn, tests with zinc resulted in the following: Tests with zinc 104%
108%
107%
105%
109%
109%
Average response of corn to fertilization with zinc = 620 kg
3229 80
Graph 1: Relative yield for different doses and times of application of SolMIX Zn for 15 sites, carried out during the last 4 harvests. Zn doses are expressed as kg of zinc/ha. Fontanetto (INTA Rafaela), Martín DíazZorita (DZD Agro), Loele y Boxler (private consultants) and Espósito (UNRC).
Yield (kg/ha)
60
40
20
0 Control
500g Soil V1
1500g Soil V1
3000g Soil V1
500g Soil V6
1500g Soil V6
3000g Soil V6
Bunge Fertilizantes carried out 118 tests throughout the country, focusing on those typical crops of each region. With the objective of conversing with the key members of the industry and generating shared value, all the tests were carried out with strategic partners of the company, such as universities and/or entities like INTA, CREA, AAPRESID, among others. The tests were done in different geographical areas which means that results cannot be considered as yield predictions. However, they indicate the virtues of fertilization. Based on its commitment to soil care and the optimization of fertilizers’ use, the company organized 162 technical meetings with farmers and distributors all across Argentina. The main presentations were in charge of experts in the technical field. In some cases, its main strategic partners such as CREA, LíderAgro, AAPRESID, Asagir, INTA, etc., joined them.
118 tests and 162 talks throughout Argentina. Over $400,000 were invested in tests.
39
Producing value in the food chain
100
100%
Bunge Argentina
0 Tucuman
Number of talks per province
1 Santiago del Estero 24 Santa Fe 2 San Luis
24
2 San Juan 3 Salta 4 Río Negro 69
14 Mendoza 5 La Pampa
14
3 Jujuy 1 Entre Ríos 27 Córdoba 5 Chaco 27
2 Catamarca 69 Buenos Aires
Topics discussed in the talks:
TANKS
SOL
CORN BARLEY
SOLMIX
FARMERS
EMERGENCIAS EMERGENCIES MICRO NUTRIENTS
TOUR
LIQUIDS FERTILIZATION ZINC
IRRIGATION
N-P-S
2012 Sustainability Report
CROPS
VARIETY
SUMMER
SOIL
WINTER
GENERALITIES
40
ADVANTAGES
VINEYARDS
SOY SAFETY
USE
LAYER
APPLICATION MANAGEMENT
WHEAT
Sustainability challenges New products: committed to the environment There is worldwide concern about reducing NOx (nitrogen oxide) emissions that generates different technological alternatives in relation to heavy goods transport. One of them uses high quality urea solutions as supply for the “Selective Catalytic Reduction” or “SCR” system. Bunge Argentina, with the aim of creating and developing new sustainable products, sponsored the market research and the first production lots of ARNOX 32, anticipating to the compliance of Regulation Euro V2 in Argentina. Thus, Bunge Argentina joins those who own cutting-edge equipment and understand that it will generate a positive impact on its logistics chain.
ARNOX 32, product developed in Argentina, contributes to reducing NOx emissions that heavy goods transports generate.
Agrolimpio Program: Waste management
It is regulated by the Ministry of Production and Labor of the Secretary of Agriculture, Livestock and Food from the Province of Córdoba under resolution Nº 525 of 12/09/2005 where C.A.P. (Centro de Acopio Principal, Main Grain Elevator Center) is created, only place authorized to make the final disposal of tanks, under Law Nº 9164 and according to estimates of resolution 369/04 and resolution Nº 263/05, subscribed between the provincial government and CASAFE to apply the Agrolimpio Program. As part of the value chain of the agricultural industry, it directs its operation to the promotion of good agricultural practices. For that reason, Bunge Argentina and its participating customers are certified and authorized to give the program the liquid fertilizers tanks that ended their lifecycle. Thus, it ensured the final disposal of over 200 tanks during 2012 and it made sure they were not reused in conditions that can affect the environment.
Spillage management Bunge Argentina, with a clear determination to support and promote sustainable processes, works together with its customers to raise awareness, train and reduce the volume of potential liquid fertilizers spillage during its application. Since 2010 the company has begun a series of activities and procedures as a response to spillages. Programs like Agrolimpio were complemented with training on fertilizers management for its customers.
2
During 2012, 200 liquid fertilizers tanks were treated under the Agrolimpio Program.
-43% 43% reduction of spillages due to tank breaks.
Regulation Euro V refers to a set of regulatory measures established by the European Commission in 2007, in which technical requirements are defined for the official approval of engines in regards to their emissions of particulate material and nitrogen oxide (NOx). It includes motor vehicles with at least four wheels designed and manufactured to transport people or goods; and it sets the maximum emission levels of nitrogen oxide at 60 mg/Km for gasoline engines and 180 mg/km for diesel engines).
41
Producing value in the food chain
The Agrolimpio Program aims at collecting and depositing phytosanitary empty product containers as well as silo bags and other plastics.
Bunge Argentina
Research and development: Bunge Argentina is committed to knowledge transmission. Experts in the technical field participated in the following events and activities: • Dissertation in AAPRESID Annual Congress. • Issuing of 5 articles published in national and international technical reports. • Publishing of papers in the Ciencia del Suelo Latin-American Congress and the Ciencia del Suelo XXIII Argentine Congress. • Participation in the Encuentro Ganadero del Centro del País Cattle Breeder Meeting of the Central Area of the Country.
Products and Services Contact with clients In order to be able to solve all technical concerns that can arise from the use of its products, Bunge Argentina has a virtual helpdesk which responds to all phone calls and web queries. Traceability Bunge Argentina is the only liquid fertilizers company that ensures traceability of its products, by keeping and delivering a sample of each load shipped that allows a proper follow-up. Internal communication Twice a year, the employees of the Commercial and Marketing & Development departments meet to strengthen knowledge, new techniques and market tendencies.
Strategic agreements With the aim of looking for synergies and for improving resources care, work agreements with different entities were signed. Entity
Bunge Argentina Participation
Topics
Actions
Fertilizar
Direct – vice-presidency
Sustainable production/ environmental care
Press and broadcasting, and field tests
AACREA
Sponsor
Agreements on technology development/broadcasting
Congresses, conferences and field tests
AAPRESID
Sponsor partners
Agreements on technology development/broadcasting
Congresses, conferences and field tests
IPNI
Broadcasting agreements
Good agricultural practices
Congresses
INTA
Research agreements
Facultad de Río Cuarto Universidad del Litoral
42
Research agreements Research agreements
2012 Sustainability Report
Development of new technologies Development of new technologies Development of new technologies
Field tests Field tests Field tests
Research and development: Bunge Argentina present in AAPRESID In August 2012, during three days, over 3500 people attended the twentieth edition of the AAPRESID Annual Congress, under the motto “20 times yes”. Farmers, industry leaders, attended conferences and workshops with recognized national and international speakers. Matías Saks presented the research in different crops carried out by the Marketing and Development team “Fertilization with micronutrients in extensive crops“, advances of fertilization with micronutrients in soy, corn and wheat crops, through the results of the research carried out by Bunge Argentina during the last 5 years in the Pampa Humeda (SolMIX Zn and FoliarSol B).
Producing value in the food chain
Besides, the same workshop included different fertilization strategies with phosphorus, focusing mainly on the early replacement of this nutrient through SP20 Ramallo. The number of attendees increases year after year, which highlights, once again, their interest and experts’ contribution to the development and research proposed by Bunge Argentina.
43
Bunge Argentina
Food and Ingredients It’s a recently developed business unit. The following are the products available for foods, ingredients and animal nutrition:
1
San Jerónimo Sud Refine crude oils: sunflower, safflower. Refined crude oil: sunflower, safflower.
2
Puerto General San Martín Crude oil: soybean Refined oil: soybean
3
Ramallo Crude oil: soybean
4
4
Tancacha Crude oil: soybean, sunflower, safflower, peanut. Lecithin.
Foods and ingredients is the newest business unit of the Company.
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2012 Sustainability Report
1
2 3
Refined oil - bulk
Refined oil - packaged
Uses: dressings, mayonnaise, fry procedures, industrial uses and direct human consumption.
Products: soy oil; sunflower oil; sunflower and soy mixes with different proportions; sunflower and corn mixes.
Quality certifications: ISO 9001: 2008; HACCP (Hazard Analysis and Critical Control Points); Kosher and Halal certifications.
Quality certifications: Certifications BPM (Buenas Prรกcticas de Manufactura); HACCP.
Consumption products for industry consumption or animal feed Soy lecithin Uses: Food grade lecithin: stabilizer and emulsifying agent for the food industry (dry milk, dairy drinks, chocolate, etc.). Animal consumption lecithin: animal feed for all species. Industrial grade lecithin: general chemical industry. Used as dispersant, anti settling agent and stabilizer.
45
Producing value in the food chain
Human consumption products
Bunge Argentina
Crude glycerin Product made up mainly of 80% glycerol minimum, 12% water maximum, salts and glycerous organic matter. Brown transparent color, particular smell. Uses: Raw material for the elaboration of refined glycerin. Ingredient for formulas of balanced animal feed. Supply for chemical processes. Quality certifications: ISO 9001:2008; Kosher certification; GMP 82.
Refined glycerin grade USP/refined glycerin 99.7% Products with a minimum purity of 99.7%. Viscous liquid, colorless, particular smell. Soluble in water and of hygroscopic nature. Comply with all parameters set in the United States Pharmacopoeia USP 35. Uses: Refined glycerin USP grade: thickener, plasticizer agent, diluent or additive for food, cosmetic, pharmaceutical, personal care and chemical industries in general. Refined glycerin 99.7%: thickener, plasticizer agent, diluent and chemical industry in general. Quality certifications: ISO 9001:2008; Kosher certification; GMP Pharma.
Animal nutrition Bunge Argentina has raw material for the elaboration of balanced feed coming from the soy, safflower and peanut milling process. Productos • Hipro soy meal (47%) • Lowpro soy meal (44%) • Profat soy pellets (44%) • Safflower meal/pellet • Integral sunflower pellet • Peanut pellet Quality production: certifications The certification processes for quality products in Bunge Argentina have evolved to meet customers’ needs. Thus, during 2012, the company joined and actively contributed to the Good Manufacturing Practices and HACCP certifications of its strategic partner Aceitera Martínez,achieving quality recognition in refined oil for human consumption that they jointly produce.
46
2012 Sustainability Report
Besides, external audits were carried out by customers, government agencies and for the certification in Puerto General San Martín Industrial Complex. Among them, the most important audit was carried out by one of its main customers. Through the Certifier DNV (Det Norske Veritas) it applied one of the highest Food Safety Systems standards: BRC Global Standard for Food Safety. The audit reached the production of refined soy oil, and the certification has been issued until 2014. On the other hand, the Agencia Santafecina de Seguridad Alimentaria (ASSAL, Food Safety Agency of Santa Fe) started audits in such complex twice a year, applying the HACCP (Analysis of Risks and Critical Control Points of Processes) standard, also considering refined soy oil production. As the results were favorable (satisfactory), the reports were published on the website: www.asal.gov.ar The HACCP Food Safety System – under the guideline “General Principles of Food Hygiene – CAC/RCP -1-1969, Rev.4 (2003), Codex Alimentarius – has been implemented in Bunge Argentina since 2011 in its refined soybean oil plant at the Puerto General San Martín Industrial Complex . The assessment is done annually, and the certifying company SGS has issued the certification until 2014.
Animal nutrition: Hipro soy meal, Lowpro soy meal, Profat soy pellet, safflower meal, safflower pellet, integral sunflower pellet and peanut pellet.
Producing value in the food chain
The most relevant challenges of the company set for 2013 are: obtaining the HALAL certification in all its industrial complexes in Argentina and implementing the Food Safety System, HACCP, in its lecithin plant at Tancacha, Córdoba. Besides, it is organizing a work plan along with its rice industry customers specialized in the assessment of certification in Good Manufacturing Practices.
47
Bunge Argentina
Customers’ opinion Corporate image
88% has a positive opinion of the Company.
74%
91%
believes Bunge Argentina is a trustworthy Company.
knows the Company.
71% 73%
thinks Bunge Argentina is the most respected agribusiness Company.
68%
would say positive things about Bunge Argentina is someone asks.
66% understands that Bunge Argentina contributes to the development of its own business.
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2012 Sustainability Report
considers Bunge Argentina has a positive impact on the country.
Bunge Argentina’s reputation pyramid according to geographical area Total
Familiarity Favorability Reliability Recommendation
Córdoba
Santa Fe
Litoral
Norte
62
67
67
75
79
70
83
75
85
95
80
100
88
88
90
93
71
100
83
Centro - Centro Oeste 40 60 70
100
Producing value in the food chain
Buenos Aires 73
About the image of Bunge Argentina A survey was carried out to find out customers’ opinion about Bunge Argentina’s image. Solvency, experience, seriousness, reliability, recognition in the market, technological level, leadership, local character, innovation level and research were the most important and relevant values. Conclusions
• The company strengths that stand out are economic solvency (21%), commercial seriousness (20%) and good logistics (16%). On the other hand, 32% of the individuals interviewed cannot mention a weakness. Among those who can, bureaucracy (14%) and logistics (10%) were the top two.
• hen analyzing the reputation of Bunge Argentina according to geographical area, Córdoba and the coastal area (Entre Ríos and Misiones) are the areas where it performs best.
• Customers from the agribusiness segment are the ones with more confidence in the company.
• Two factors impacted positively on the reputation: the close relationship of Bunge Argentina with the client and the level of help it offers. They both impacted positively on the reliability of the company.
49
Bunge Argentina
Actions During 2012, communication management aimed at transmitting how significant national production is for Bunge Argentina, highlighting its permanence and development in the country for over 100 years. Customers and suppliers of the company are strategic partners, that’s why they were the key members in many of the actions. Bunge Argentina, new media guidelines
The challenge for 2013 is to strengthen the participation of the company in the entire agroindustrial chain by looking for direct contact with the main stakeholders.
Sponsor of “Soledad”
50
2012 Sustainability Report
TC and Súper TC 2000
Entrepeneurship and continuous improvement The company believes that entrepreneurship makes changes possible. It allows the company to challenge conventional knowledge, to question preconcepts, and, as a consequence, to generate new opportunities and evolve. Its employees are enterpreneurs, analyze opportunities and take on risks, making quick and efficient decisions. 3
Continuous improvement The methodological approach of Continuous improvement proposes the systematic identification and elimination of activities that don’t contribute to creating value in all processes, either productive, administrative, logistic or commercial.
Industrial Complex
Kaizens
TPM
5S´s
Puerto General San Martín
64
34 machines
16 equipment
Tancacha
37
7 machines
21 equipment
San Jerónimo Sud
6
Not started
5 equipment
Ramallo
5
No srarted
16 equipment
Campana
1
No started
1 equipment
Total
113
41
59
3 5 7 750 3200 3
Methodologies: Lean Sigma, TPM and 5S`s Industrial complexes Different processes Employees involved Ideas (Continuous improvement, Safety and processes) Savings in million of dollars in 2012
3 Blue Book, www.bunge.com
51
Producing value in the food chain
The main objectives are: having products and information flowing naturally within the organization, from the supplier to the customer, preventing stock from building up, information errors or quality faults, for a correct implementation that, in return, ensures the reduction of activities that don’t add value.
Bunge Argentina
Bunge Argentina began to implement Continuous improvement methodology in 2004 at Puerto General San Martín Industrial Complex. The success of both the implementation and the results, with profits of over two million dollars per year, without having the need to make new investments, encouraged the company to move forward in this direction.
In 2008 TPM (Total Production Maintenance) was launched in Puerto General San Martín with the aim of supporting the improvements obtained. In 2009, it started to apply tools for Continuous improvement at Ramallo Industrial Complex and Port Terminal through activities to improve production in key business areas, like the production of fertilizers or the reduction of costs through process optimization. This internal experience was shared with suppliers to contribute to its development. Thus, rail goods transport, metallurgical and service companies, among others, joined the Continuous improvement process and exchanged their learning experience and achievements, especially those related to the systematic detection and elimination of waste in the production, information, service and logistic processes. Besides, it is important to highlight that the Universidad Nacional de Rosario and the Universidad Tecnológica Nacional, Facultad Regional de Rosario, summoned continuous improvement Bunge Argentina’s teams to talk about their experience and results in relation to the processes and management of Continuous improvement.
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2012 Sustainability Report
Considering all industrial and port complexes from Bunge Argentina in the continuous improvement process enabled it to achieve over 10,000 individual improvements, out of which 1,500 were focused on safety and over 5,000 were solved independently by operators, supervisors and employees themselves from different work sites.
Award to Operational Excellence “Héctor Autino” Operational Excellence Award is an initiative from the Department of Manufacturing and Logistics carried out by the area of Continuous improvement. Every year it awards the best indicators’ process from different industrial complexes, port terminals and grain elevators. The key development indicators assessed are: electrical energy consumption, heat energy consumption, critical supply consumption, process efficiency, safety performance, quality performance, environmental performance, continuous improvement performance, cost evolution, variables according to tons and fixed, and a special award related to unexpected and efficient results. Measuring processes, setting objectives and goals, and recognizing achievement are fundamental pillars in a continuous improvement system which reflects a work culture sealed by operational excellence.
Global principles por Bunge Argentina´s operations
SAFETY
PRODUCT QUALITY AND SAFETY
MANAGEMENT OF CAPITAL PROJECTS
CITIZENSHIP
PHYSICAL ASSETS MANAGEMENT
CONTINUOUS IMPROVEMENT
INNOVATION AND TECHNOLOGY
COMPETITIVE EXECUTION
53
Producing value in the food chain
PEOPLE MANAGEMENT
Bunge Argentina
Assets reliability ARROP (Assets Reliability and Report Optimization Program) is a global program to improve reliability in facilities. ARROP supports its operational excellence objectives and follows the concept of Complete Reliability. There are several benefits: it generates greater productivity and plants and ports’ work, it increases total availability of equipments, it contributes to less energy consumption, it allows less maintenance costs, it implies a reduced need of spare parts stock, it helps achieve better quality thanks to a greater production stability and a reduced accident possibility due to less emergency procedures, and it contributes to a reduced environmental impact for those same reasons.
The program supervises two main indicators: availability of plants and maintenance costs. The program objectives represent a saving opportunity of several millions of dollars. Since ARROP program started, Bunge Argentina has invested $498,000, and the saving achieved just in Puerto General San MartĂn Industrial Complex was of $480,000. Just for this facility, the forecasted saving was of $430,000 in 2013, so the initial results of the program are very encouraging in relation to sustainability.
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2012 Sustainability Report
The implementation of the Assets Reliability and Report Optimization Program has been satisfactory for customers due to: better scheduled production and on time deliveries, a lower food safety impact due to a reduced process intervention, the establishing of a new work culture and sustainable change as it was done in a scheduled, gradual and systematic way.
Environmental management Environment protection is one of Bunge Argentina’s values and it goes beyond legal requirements, it’s a crucial part of strategic management. Environment strategy The main goal of the Company has always been to achieve excellence in working conditions, including the environment. To achieve environmental excellence, the company’s global interest is focused on the following: 1. Being aware of the environmental situation at all times, through information related with the environmental situation of each country and main actions and issues (compliance with the law, environmental risk related to the activities developed in each place, etc.). 2. Showing continuous improvement of its environmental situation as a team, planning and setting priorities for its environmental action and supporting local programs. 3. Setting general standards and Good Practices in the entire group in relation to environmental management (based on key values), encouraging its application across all Bunge Argentina plants. 4. Acting and growing in a consistent way, applying the concepts of environmental efficiency in each plant and each project, looking for harmony among its activities, the communities involved and the environment. 5. Promoting respect for the environment in the social, economic and business areas.
Energy saving and emissions reduction
Energy Energy is essential in the modern world, it provides wellbeing, development and comfort, but its production is one of the main causes of the planet’s environmental issues. One of the main sources of electrical energy is the burning of fossil fuels, which generates greenhouse gases (GHGs) and chemical compounds that are released in the atmosphere, and these are the main causes of climate change. The efficient use of energy is one of the main ways of reducing GHGs emissions. It is the responsibility of the entire society to efficiently use energy. Bunge Argentina, as a socially and environmentally committed company, uses energy resources maximizing efficiency of its use and minimizing emissions.
CO2 emissions per tn produced (*)
Producing value in the food chain
Bunge Argentina sees itself as a socially responsible citizen that protects the environment by minimizing its wastes, emissions and resource usage, inside and outside the company.
100 (Kg/Tn)
80
60
40
20
0 Tancacha 2010
PSM
SJS 2011
Ramallo
Total BAR 2012
(*) Tn production includes: crushing Tn + Shipped Tn + Refined Tn + Produced fertilizers Tn + Shipped fertilizers Tn
55
Bunge Argentina
CO2 total emissions
350Kg CO2 (million)
300
250
200
150
100
50
0 Tancacha
PSM 2010
56
2012 Sustainability Report
SJS
Ramallo 2011
TOTAL BAR 2012
-5% Bunge Argentina set a global CO2 emissions reduction objective of 5% for 2013 based on 2010 values.
Sustainability objectives: Bunge Limited has set global objectives for 2013, considering values reported in 2010, to mitigate impacts caused by its activity.
GLOBAL OBJECTIVES
5% CO2
10% 10% water
waste
Bunge Argentina has decided to be more demanding in environmental performance improvement considering the following objectives:
BAR OBJECTIVES
12% 18% 20% water
waste
Producing talent
CO2
57
Bunge Argentina
Some of the implemented projects to comply with the CO2 emissions’ reduction objective: 1
Puerto General San Martín
Gas retrieval from dryer boilers A gas retrieval system for dryer boilers was deployed in Puerto General San Martín Industrial Complex. It consists of using the remaining heat from those gases to dry seeds. This brought about an annual natural gas consumption reduction of 67%, completely replacing the need of using that to dry seeds.
Gas consumption in dryers from L2 0,5
2
0,4 0,3 69% Reduction
0,2 0,1 0,0 2011
2012
Boiler chimney outlet connected to the grain dryer. 2
Hot gas inlet to grain dryer.
Ramallo
Optimization of River water clarification system The following activities were carried out at Ramallo Industrial Complex and Port Terminal, in order to reduce energy consumption: replacement of river water intake bombs with ones of lower consumption, deployment of a higher operational control of the clarification system, optimization of the chemical dosing, and training of all employees involved.
58
1
2012 Sustainability Report
Water Water is essential for life in the planet and for human social and economic development. It is one of the most precious and fundamental resources for everyday life. However, water resources in the planet are scarce and not evenly distributed in time and space.
Water demand is increasing year after year to comply with food, energy and industry needs of a growing population of seven billion people. It is a huge challenge to guarantee its availability. Thus, looking for new ways to save water and using it more efficiently is becoming more critical every day. Agriculture and industries are heavy users of water, so it is Bunge Argentina’s concern to provide leadership and innovation in water sustainability. By applying consistent improvement in the management and preservation it is possible to ensure the world will have enough fresh water to meet current and future needs. Bunge Argentina is committed to using water efficiently and improving water management according to current industrial best practices.
The company set a global objective: getting a 10% water reduction by 2013. Bunge Argentina’s objective is to get 18% consumption reduction, so it’s carrying out projects to treat, recover and reuse water in all its operations.
Producing value in the food chain
Besides, water availability is being threatened by the rapid urban growth, contamination and climate change.
Total extracted water
Water consumption per tn produced 4,0 (m3/Tn)
250m3 (milIions) 3,5 3,0
200
2,5
150
2,0 1,5
100 1,0 0,5
50
0,0 Tancacha
PSM
SJS
Ramallo
Total BAR
0 2010
2011
2012
Tancacha
PSM 2010
SJS 2011
Ramallo
TOTAL BAR 2012
59
Bunge Argentina
The company has set several water saving projects in its industrial facilities and continues investing in improvements that will boost an efficiency increase. Below, you’ll find some of the projects implemented this year.
1 1
Puerto General San Martín
2
Cooling towers in Refinery During 2012, two cooling towers were installed to replace the existing open air cooling system at the refinery oil plant in Puerto General San Martín Industrial Complex. They started to operate in January 2013. The objective is to achieve a reduction of water consumption in the plant of about 97%, and to improve its operational efficiency, which will bring about a reduction in the consumption of steam and electrical energy.
An annual reduction of electrical consumption of 500 MW and a net reduction of 20% of effluents was achieved at Ramallo. 2
Ramallo
Improvements in the reutilization of effluents in boilers In the boilers of Single Superphosphate (SSP) plant at Ramallo Industrial Complex and Port Terminal, the improvements in the effluent reutilization system were performed by replacing underground water that supplies boilers with river water. This resulted in an energy and fuel consumption reduction by saving water in processes and the posterior generation of effluents.
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2012 Sustainability Report
Benefits of replacing water that supplies boilers • Energy saving: Lower consumption of fuels per ton of steam produced. • Elimination of well water consumption (water resource sustainability). • ·· ·· ·· ·· ··
Lower generation of effluents: Aumento de ciclos de concentración de caldera Increase in concentration cycles in the boiler Increase in concentration cycles in the cooling tower Reduction in the regeneration of softening columns Lower rejection flow of reverse osmosis
• ·· ·· ··
Supply savings: Lower salt consumption in softening columns Chemical consumption reduction to control pH, dissolved O2 and corrosion Consumption reduction of filters for reverse osmosis equipment
Boiler Clarified water from crushing
Cooling towers TK 501
Reverse osmosis Softening columns
Replacement with clarified water
Producing value in the food chain
To scrubbers
Effluents
Equalization pool
Settling pool
Clarified water c Effluents
Energy/water/effluents saving overview
15 %
25.779 [m3/yr]
1.107 [m3/yr]
Fuel oil/gas saving
Water saving
Effluent volume decrease
61
Bunge Argentina
Waste management
28%
Bunge Argentina’s waste management strategy is based on 3 fundamental pillars:
Waste management BAR
• Reducing the amount of waste and preventing its generation. • Reusing all equipment and materials possible. • Recycling all the materials possible.
Reduction
→→ Reducing the amount of waste Preventing its generation.
Reutilization
→→ Restoring, repairing equipment or parts; reusing packaging, reusing discarded materials from other processes.
Recycling
→→ Transforming waste into new materials or products.
Treatment
→→ Reducing volume, stabilizing, reducing risk, etc.
Disposal
→→ Disposing waste generated by the previous points or that cannot be managed in another way.
Waste management Kilograms of waste managed in a non-sustainable way per ton of production. 1,0 (kg/tn)
0,80
0,60
0,40
0,20
0,0 Tancacha
PGSM 2010
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2012 Sustainability Report
SJS
Ramallo
2011
2012
Total BAR
72%
72% of all waste generated during 2012 at Bunge Argentina was managed in a sustainable way, i.e., it was recycled and reused. The remaining 28% was disposed in landfills or incinerated in waste treatment plants.
Total waste with non-sustainable management 2Kg (million)
1,5
1
0,5
0 PSM 2010
SJS 2011
Ramallo
TOTAL BAR 2012
Paper and cardboard recycling During 2012, almost 10,000 kg of paper and cardboard were recycled. They were donated to the following institutions: Garrahan Foundation, Ecoclub Puerto General San MartĂn, Clemente Ă lvarez Emergency Hospital Foundation of Rosario and Tancacha Foundation.
Norm Compliance Complying with all legal requirements is the first pillar of Bunge Argentina’s Environmental Policy. In order to do this, it develops and keeps updated matrices of legal requirements in its industrial facilities to strictly comply with them, and even excel these requirements with internal policies.
Biodiversity During the Earth Summit, organized by the UN in Rio de Janeiro in 1992, for the first time, it was acknowledged that there is a global need to reconcile future preservation of biodiversity with human progress according to the current sustainability guidelines. That premise has become a priority when talking about the growing influence that human activities have on ecosystems, the variety of living organisms and natural patterns that make up nature, and its main interactions that support life in the planet. Bunge Argentina is actively and dynamically committed to preserving biodiversity, carrying out actions that contribute to the balance and wellbeing of the biosphere.
63
Producing value in the food chain
Tancacha
Bunge Argentina
Sustainable agriculture The concept of sustainability in the production of biofuels was incorporated with the publishing of the Directive on Renewable Energy 2009/28/EC. It sets forth that all biofuels used in the European Union must show biomass and biofuels sustainability to comply with the mandatory dilution of fuels derived from petrol. The outline used by Bunge Argentina to certify sustainable soybean is the French 2BSvs and according to its main characteristics it adapts best to the logistics of the company. This program is managed by the Primera Entidad de Acopio, or PEA, located in Rosario, Santa Fe, and a network of 10 certified country elevators to generate flow chain. The clients that have adhered or “given support” are farmers, since, as opposed to grain elevator workers, they adapt better to the origination strategy of the company. This customer profile is found in the northern region of the country (northwest/northeast), where 70% of sustainable soybean is produced.
Objectives
• Global objective: achieve the biggest stock of sustainable mass, keeping the certificate which is issued annually. • Double the forecasts of 2011 (350,000tb of soybeans, that equals 70,000 tons of biodiesel).
Results
• 2011: 40,000 tn of sustainable soybean equivalent to 7800 tn of biodiesel were obtained. • 2012: 120,000 tn of sustainable soybean equivalent to 23,400 tn of biofuel were obtained).
Management and training Environment audits Bunge Argentina has its own global environmental management system developed specifically to meet the company’s needs and based on the requirements of ISO 14000. During 2012, the program of internal audits of the environmental management system was implemented; previously, a team of auditors integrated by representatives of each area of the industrial complex had been set up. Audits aim at assessing the implementation level of the system and the level of legal compliance in each of the facilities.
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2012 Sustainability Report
Sustainable agriculture challenges for 2013: broadening the spectrum of certified plants and being open to the implementation of new future outlines.
Challenges
• Broadening the spectrum of certified plants and being open to the implementation of new future outlines. • As partner of CARBIO, the Company has been working with it for the approval of an outline to certify EPA-EE. UU.
Environmental training program The company has annual training programs for all its employees on different aspects of environmental management, including topics locally and globally agreed. The following are worth mentioning:
EFFICIENT USE OF ENERGY
PRESERVATION AND CARE
ENVIRONMENTAL MANAGEMENT OZONE LAYER PROTECTION
BIOLOGICAL DIVERSITY
SOIL
NATURE PROTECTION
CONSERVATION
Trained employee index Hours of training/total nยบ of employees
Trained employee index Total nยบ of employees/trained employees
003
Producing value in the food chain
WETLANDS
RESPONSIBLE USE OF WATER
6 003 5 002 4 002
3
001
2
001
1
000
0 Jan
Feb
Mar
May
Apr
Jun
Jul
Aug
Sep
Oct
Nov
Dec
YTD
Jan
Feb
Mar
May
Apr
Jun
Jul
Aug
Sep
Oct
Nov
Dec
YTD
Environmental awareness courses Courses on environmental awareness were carried out at Ramallo Industrial Complex and Port Terminal. They were addressed mainly to middle management so that they could transmit these concepts to their employees.
65
Bunge Argentina
Investments for environmental care Main environmental investments of 2012 Thousands of USD
1 Puerto General San Martín Cooling towers at refinery
415
Forestation programs
10
Effluents decanters
41
Improvements in dust systems
135
2 Ramallo Effluents decanters
142
Effluents treatment plants
107
Reutilization water projet en SSP
107,9
3 Campana Improvement in the control system of liquid effluents treatment plant
383
Effluents reduction project
75,3
Improvements in the area of ammonia handling
172
Challenges The main challenges that the Environmental area has set for 2013 are: • Implementing an external audit program for legal compliance. • Implementing ISO 14.000 at Ramallo Industrial Complex. • Obtaining the certification of sustainable biodiesel applicable for the United States.
During 2012, a total of USD 2,100,000 was invested on environmental management; out of which USD 1,600,000 was for improvement and optimization projects of processes and facilities. 66
2012 Sustainability Report
1 2
3
Occupational safety On December 1st, 2011 Bunge Limited Executive Committee approved the Safety and Hygiene Policy for the Company, committing to improving safety at all levels, in all activities and locations, adhering to Bunge’s Global Safety and Hygiene Policy www.bunge.com/ citizenship/safety_policy.html. Bunge is dedicated to achieving a zero-incent and zeroillness culture and the objective is to position it in the “World-Class Safety Development” The policy sets the following guidelines: • All of its processes, products and services will meet applicable industrial safety and hygiene regulations. • No work is so important or urgent that it cannot done safely. • All work-related accidents, illnesses and unsafe conditions are preventable. • All employees are responsible and accountable for their own security and the safety of others. • Safe performance is a key indicator of operational excellence. The Safety, Hygiene and Environmental area manages the aspects that make up the policy for all sites. Below, you’ll find some management perspectives and adopted indicators.
Occupational Health and Safety Committees All the employees that work at industrial complexes in the province of Santa Fe, under Act 12.913, are actively engaged in the Occupational Health and Safety Committees. These committees aim at supporting different safety managements, from technical assessment, housekeeping inspections coordination, to the recommendation of needs in such matter. A study group exchanges experiences and discusses work safety and hygiene topics within the framework of the Safety and Hygiene Policy of the Company. This committee meets monthly. Internal Committees for Accident Prevention and Joint Committee for Safety and Health: C.I.P.A. (Internal Committee for Accident Prevention) and C.C.S.S. (Joint Committee for Safety and Health) gather concerns and suggestions from the employees regarding safety and hygiene, they detect the areas that need recommendations regarding prevention and suggest the best ways of execution, they promote participation of all personnel in prevention activities and their execution, they collaborate in the elaboration of procedures and guidelines for the Safety, Hygiene and Environmental areas, they spread it and control the efficiency of its implementation, and they give support in the investigation and analysis of accidents and incidents, among other activities.
Total number of employees in industrial complexes: 1220
These committees were set up in 1999 and becoming a member is totally voluntary. They have representatives in all Bunge Argentina industrial complexes and country elevators and 60 employees participate actively.
67
Producing value in the food chain
Company-employee relationships
Bunge Argentina
Occupational Safety and Health: Industrial safety and hygiene management system In 2001 Bunge Argentina implemented in all its industrial complexes, the industrial safety and hygiene management system Loss Total Control (CTP), a tool to manage industrial safety and hygiene of its activity. Since 2012 it has developed and implemented its own global industrial safety and hygiene management system, applicable to all operational units in the world. Such system is made up of 12 management elements or pillars: 1. Leadership and management: it establishes requirements on the Safety Policy, the coordinator of the management system, the participation of middle and upper management in safety-specific activities, the content of the Industrial Safety Reference Guide, the creation of safety and hygiene committees with employees’ representatives, and the legal requirements of the activity. 2. Knowledge and skills training: activities about induction and orientation on safety are detailed to new or relocated employees of different areas, as well as the needs of continuous training and those related to training programs. 3. Planned inspections and maintenance: it establishes requirements on planned inspections, follow-up system, critical equipments and parts, preventive maintenance, special systems inspections, inspections of equipment before operation, substandard condition information system, and compliance requirements. 4. Procedures and critical tasks analysis: it’s about the risk identification and assessment system of all tasks performed in each business unit and the implementation of corrective actions to reduce the risks detected. 5. Incident/Accident investigation and analysis: indicates activities on the Incident and accident investigation system and how to manage corrective actions to prevent the recurrence of similar incidents. 6. Tasks’ behavioral observations: it makes reference to the tasks’ behavioral observations system requirements. 7. Emergency preparedness: requirements on emergency coordination are set, as well as the Emergency Aciton Plan and requirements on fire prevention. 8. Work permits and rules: requirements on procedures and general safety rules, and on the work permit system. 9. Health controls: it includes activities related to the management of personal protection teams, the identification of health risks, the management of chemical risks, first aids, medical screenings and ergonomics. 10. System assessment: guidelines on indicators and activities of continuous system control.
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2012 Sustainability Report
Bunge Argentina uses industrial safety proactive indicators to follow and monitor certain key preventive activities for management.
11. Engineering controls: purchases and contractors: requirements for purchase management and services hiring, as well as for the guidelines related to change management. 12. Communication and promotion: activities on specific safety meetings and on the communication and promotion of all safety aspects are set.
Industrial safety proactive indicators When it comes to industrial safety, there are two types of indicators: the reactive ones, obtained from accomplished facts, such as accidents, incidents, illnesses, injuries, etc among which we can find the frequency and severity indexes- and the proactive ones that, as opposed to the reactive indicators, represent the effort made by the organization to prevent undesirable incidents. These indicators are the most useful ones from the management viewpoint since they are anticipatory.
They compare performance with set standards by detecting strengths and weaknesses of the management in process.
Such indicators are: • Hours of training on safety, hygiene and environment. • Implementation of risks warnings (detection of substandard conditions).• Complying with corrective and preventive action plans derived from the investigation of accidents. • Amount of task behavioral observation. • Amount of meetings of the Internal Committee for Accident Prevention. • Training hours of emergency brigades. • Number of 10-minute talks delivered by middle and upper management.
Bunge Argentina uses ISBAR (Bunge Argentina Safety indicator), which responds to the proactive indicator made up by the seven previously mentioned indicators in one final formula. The ideal score for each indicator is 1 (maximum condition), the higher, the better, since it indicates how close it is from the desired situation.
69
Producing value in the food chain
Industrial safety proactive indicators are used to perform a follow-up and monitor certain preventive key activities for management.
Bunge Argentina
Evolution of the Industrial Safety Proactive Indicator in 2010 – 2011 – 2012 at Bunge Argentina:
ISBAR BAR 2010-2012
0,95
0,85
0,75
0,65
ISBAR BAR 2010 ISBAR BAR 2011 ISBAR BAR 2012
Proactive Safety Indicator - Bunge Argentina ISBAR
0,8 xI1 + 1,1xI2 + 1xI3 + 0,8xI4 + 1,2xI5 + 1xI6 + 1,1xI7 ISBAR 7 I1 I2 I3 I4 I5 I6 I7 70
2012 Sustainability Report
Total training hours (Bunge Argentina staff). Training hours of emergency brigades. Number of 10-minute talks. CIPA/CCSS meetings. Preventive/corrective actions implemented on time. Risk warnings implemented on time. Amount of task observations.
December
November
October
September
August
July
June
May
April
March
February
January
ISBAR
0,55
In 2012, 38,080 hours of training were delivered on topics about safety, equivalent to 28 hours per person per year.
HEIGHT ALTURA
CARGAS LOADS
PROTECCION PROTECTION
PELIGRO RISK
ORDER ORDEN
TRABAJO WORK
DANGER RIESGO
SIMULATION SIMULACRO RULES
HOGAR HOME
SEGURIDAD SAFETY
HOUSEKEEPING LIMPIEZA
EMERGENCIAS EMERGENCIES ACCIDENTES ACCIDENTS
RESPUESTA RESPONSE
Emergency Brigades National Meetings Since 2004 the Company has been organizing Emergency Brigades National Meetings, within its industrial safety and hygiene management system. Its last edition – the eighth – was carried out in November 2012 in Tancacha Industrial Complex.
Historial: 1st year
(2004)
San Jerónimo Sud Industrial Complex
2nd year
(2005)
San Jerónimo Sud Industrial Complex
3rd year
(2006)
Bahía Blanca Terminal
4th year
(2007) Tancacha Industrial Complex
5th year
(2008)
Ramallo Industrial Complex and Port Terminal
6th year
(2010)
Ramallo Industrial Complex and Port Terminal
7th year
(2011)
San Jerónimo Sud Industrial Complex
8th year
(2012) Tancacha Industrial Complex
Emergency brigades, a constant training to be prepared and anticipate facts.
Bunge Argentina
The brigade members that participate in the meetings are employees voluntarily trained in emergency during all year. When they gather they talk about the abilities they became familiar with. There are emergency brigades in Bunge Argentina site and port terminal. In the meetings, they discuss what to do and how to react when there is an emergency. Besides, they foster a preventive attitude when it comes to safety, by creating safe habits and trustworthy practices inside and outside their working environment, contributing thus to the development of a safer society. Throughout the activity, different emergency brigades from Bunge Argentina perform demonstration exercises to show their skills. These exchange activities favor team work, which is a basic principle when facing a real emergency.
The company’s directors are greatly involved and participate in the meetings; in some occasions, the president, managers from different industrial complexes and area directors that support these types of activities are present. Besides, these events are broadly broadcasted in the media. The last edition was declared of municipal interest by Tancacha City Hall. Brigades from neighboring countries as well as fellow companies also participate. Institutions like occupational risks insurance companies, members of hospitals and clinics from the surrounding areas, and civil servants from different public organisms (firefighters, civil defense, civil protection, etc.) are involved as well. Thus, the local community is invited to take part in a training activity that stimulates coordination, proactiveness and response capacity abilities.
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2012 Sustainability Report
Different key members of the community participate in the Emergency Brigades Meetings, as well as members from neighboring countries brigades, fellow companies, occupational risks insurance companies, hospitals, volunteer firefighters, and others.
Emergency preparedness On February 2012 the emergency brigade from San Jerónimo Sud Industrial Complex, in a joint effort along with volunteer firefighters from Carcaraña, Roldan and San Jerónimo Sud, worked relentlessly to hold back the fire in one of the grain storages of the complex, which left behind serious material loss.
Health and Safety at Work Week Due to the celebration of the Health and Safety at Work Week from April 23rd to 27th – and because of employees casualties in motorbike accidents – the company launched an internal visual campaign under the motto “Life in hands, helmet on your head”, to raise awareness of the use of helmets and safe driving. For the disclosure of the messages, the employees’ children were invited to participate and make drawings which illustrated safety issues.
73
Producing value in the food chain
This performance showed a high level of preparedness and coordination with the driving forces of the neighboring communities.
Bunge Argentina
Simulacro de Brigadas de Emergencias
• Bunge Global Safety Management System (BGSMS): audits were carried out in all the most important sites. • Entertainment activities for behavior observation. • National Emergency brigades event. • Apollo RCA methodology for accident investigation.
Other significant campaigns and safety and hygiene actions: • Emergency Brigades Cross-Meetings • Fire fighting practices • Activities with local fire brigades and community training and cooperation programs.
Challenges for 2013: • Comply with external audits done by BgsMs. • Training and certifying internal auditors in BgsMs. • Carrying out a workshop to raise awareness on safety for directors.
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2012 Sustainability Report
Health at work: Healthy Life and Illnesses Prevention Programs The following pillars make up the Bunge Argentina Occupational Safety and Health Management System:
Behavior and lifestyle. Risk factors.
Asymptomatic disease (silent).
Health loss. Evident disease.
Complicated disease. Critical situations.
Primary prevention and health promotion.
Secondary prevention. Early detection.
Primary care. Medical insurance.
Secondary care. Psycho-social intervention.
SySO
Periodic checks.
Health insurance and prepaid medical insurance.
Social support.
Among the outstanding internal actions and campaigns during 2012, the following can be mentioned: • Flu vaccination and prevention campaign • Tetanus vaccination and prevention campaign • HPV prevention campaign • Sustainable mobility program • World Health day campaign • RCP, first aid and trauma handling trainings • Hypertension and cardiovascular risk prevention • Prevention and clinical control for high-risk jobs
75
Producing value in the food chain
Occupational Safety and Hygiene Management System
Bunge Argentina
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2012 Sustainability Report
Producing sustainable development in the communities Bunge Argentina boosts its social commitment and responsibility to improve its stakeholders’ life quality, by setting connections to create public benefits.
77
Producing sustainable development in the community
5
Bunge Argentina
Producing sustainable development in the community Relationship with city halls and communes At the beginning the company set up in rural communities in the provinces of the country along the “Pampa Húmeda” and as time went by it settled in nine Argentine provinces. Bunge Argentina has taken care of and kept a smooth relationship with all employees’ families, local authorities and their driving forces by boosting its commitment and social responsibility with the aim of improving its inhabitants’ life quality and by creating personal, family or business relationships and therefore get public benefits.
Projects and actions 1
Puerto General San Martín:
The following works are carried out within a series of projects that aim at improving the inhabitants’ life quality. They reorganize production and economic activities as well as social and community activities. In 2013, we continued working on the truck parking lot relocation project as well as on the heavy goods vehicles access to the complex. • Storm drainage system construction: The work will be done thanks to Bunge Argentina’s donation and will be carried out by the local city hall. It involves a 1.30 m diameter duct between Córdoba street and the San Lorenzo stream, crossing Bunge Argentina’s truck parking lot. It will allow rain water drainage from the region. Other urban projects are being carried out. • Moreno street extension and storm drainage system to Belgrano street: This investment represents the completion of a street for heavy goods vehicles. It’s part of the joint work between the company, which has been the creator of this initiative, the City Hall and another company, which supported the proposal. Besides, Bunge Argentina contributes with 75% of the necessary funds for the construction of a storm drainage system sewage pipe from Paraná River to Belgrano street. • 2012 Floods: Puerto General San Martin City Hall, Province’s Road Management and Bunge Argentina, along with other companies from the community agreed on advancing economic resources to purchase materials and, thus, complete a palliative work that guarantees lighter traffic from America street, around the intermediate toll, restricting access exclusively to Puerto General San Martin, which would help avoid heavy goods vehicles on National Route 11, affected by heavy rains and floodings. • Logistics commission: The company actively works in Comisión de Logística de la Cámara Comercio, Industria y Servicios de San Lorenzo (San Lorenzo’s Chamber of Commerce, Industry and Services Logistics Commission and surroundings, in the
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4
5 2
3
1
planning, management and resolution of relevant issues for the region, such as the Harvest Operation, along with the Police and provincial agencies- to cope with the large number of trucks in high season. Bunge Argentina was highly involved in issues related to the access to port terminals, the creation of final plans for infrastructure works required in the region and a mitigation project for the next season, with regard to the 2012 hydric crisis in San Lorenzo stream. Besides, it worked in the drafting of Resolution 319 on truck parking lots and the banning of fumigation in transit along with the Santa Fe Province’s Ministry of Labor. In this regard, the promised works in the mentioned truck parking lots and the consciousness raising campaigns for carriers to eradicate fumigations in transit were completed. • Together for your community: Corporate volunteers donated, transported and delivered an electrocardiograph, a digital fetal detector and a desk pulse oximeter for the pediatric emergency area of the Health Center, as well as 5 PCs and printers.
During 2012, Bunge Argentina’s social investment was worth $4,034,976.
• Other community activities: The company participated in the event “Cambio por Canje” held by Puerto General San Martín’s Ecoclub. The objective was to raise awareness on waste classification and, thus, eliminate surface dumps (landfill). Bunge Argentina donated 500 seedlings. 2
San Jerónimo Sud:
• Together for your community: Corporate volunteers from the Company visited Secondary school Basic Cycle Annex Nº 1237 from Junior Secondary school Nº 237 “José Hernández” to donate a piece of furniture for the library, a small portable overhead projector, a multifunction printer and gift cards for books and school supplies. 3
Bahía Blanca:
• Piecitos Calentitos 2012 Campaign: In this campaign, sponsored by Cecilia Grierson Foundation, shoes, socks and warm clothing were collected for Bahía Blanca and Ingeniero White’s children. Secondary school Nº 1 “General Mosconi” from Ingeniero White got a donation for all its students. Bunge Argentina along with Bunge y Born Foundation supported the proposal. The donation to each teenager was done personally by the ex– basketball player from Bahía, Juan Alberto Espil, who also spoke about how to become a successful athlete, highlighting effort and discipline as the most important values.
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Producing sustainable development in the community
• Sewage system construction: In order to get the sufficient funds to finish the second stage of this work, and as a response to the community needs, Bunge Argentina gave a significant advance in taxes, making available 60% of the cost of such stage to San Jerónimo Sud’s Communal Administration. Thus, it provided help in the execution of a social investment that will benefit 407 families in the commune and will optimize local health services.
Bunge Argentina
4
Tancacha:
• X-ray equipment: Bunge Argentina and Bunge y Born Foundation donated a “Gran Buenos Aires” X-ray equipment with exposure meter and automatic developer to the Municipal Hospital of Tancacha. Tancacha Foundation also contributed by officially granting the equipment. • Power supply assignment: In February, the company started to provide power supply from Tancacha Industrial Complex to the neighboring communities of Hernando, Fotheringan, and Villa Ascasubi. The temporary connection loan to the substation aimed at avoiding power outages due to the growing demand caused by high temperatures in the summer. Besides, a special work team in charge of monitoring the energy values required by these towns was set up in order to be aware of higher requirements. • 99th anniversary celebration of Tancacha: Bunge Argentina took part in different activities that made significant contributions to local education and culture. In the pursuit of its relationship with the town, the company reinforces its commitment with the community and helps with an outstanding social investment. By doing so, it participated in the launch of Centenario Cultural Center by providing an important advance in municipal taxes, which enabled the construction. It was also present in the closing of III Modelo del Foro Social Mundial organized by Manuel Belgrano Institute from Tancacha, with students from 5th and 6th form from that town, Río Tercero, Hernando, San Agustín, and Corralito. In that occasion, the Company rewarded 10 students that stood out in project presentation. 5
Rosario:
• Together for your community: Bunge Argentina Corporate volunteers donated a syringe infusion pump active system for pre and post surgery admission room 1 at Víctor J. Vilela Children’s Hospital in Rosario. Besides, they visited the oncology department’s admission room and waiting room and gave balloons and story books, written by Marcelo Calerio, an employee from the Rosario office, to all children. • Educational games donation: A group of corporate volunteers donated “José Manuel de Estrada” School Nº 86 games for 4 to 12 year-old students. The objective is to complement the educational content of a healthy diet and health-wise habits.
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Puerto General San Martín, San Jerónimo Sud, Bahía Blanca, Tancacha, and Rosario have been the communities with stronger presence in the activity agenda along with Bunge Argentina.
Awards and Recognition:
Producing sustainable development in the community
The Chamber of Commerce, Industry and Services from San Lorenzo and surroundings issued Bunge Argentina Puerto General San Martín Industrial Complex the “Industry of the year” award, the most famous award of the industrial corridor. Besides, the complex got two other recognitions this year: The Recognition award for the work done, issued by the Puerto General San Martín’s Chamber of Commerce, Industry and Services and the award for industry and business social responsibility for the environmental contribution of planting local trees at Bicentenario Park, issued by Periodismo + Humanizado NGO, representative of Fuerzas Vivas in Puerto General San Martín.
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Bunge Argentina
Health and Nutrition Argentina produces enough food to guarantee 2000 calories a day to 442 millions of individuals. In spite of this, many suffer from overweight, lack of iron, excess of saturated fat and sodium, and it is not possible to ensure the healthy growth of 700,000 children under 10 years old who have chronic malnutrition in the country.1 The purpose of Bunge Argentina is to improve the food production chain globally, from beginning to end, to cover the dietary needs of the entire current and future population, preserving the natural resources that the planet relies on. The company works to help people around the world eat healthier diets so it focuses on keeping our planet healthy and improving the sustainability of all its global operations.
Bunge and Nutrition The new website “Bunge and Nutrition” explains how Bunge Argentina helps people make oilseeds and grains part of their healthy diet - how the company brings these foods from farm to table, how they can benefit health, and how it approaches nutrition to provide food products that enhance people’s lives. For more information: www.bunge.com/nutrition/home_flash.html
1.
Sergio Britos, Agustina Saraví, Nuria Chichizola and Fernando Vilella (2012), Hacia una alimentación saludable en la mesa de los argentinos.
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The challenge that society is facing is to reeducate itself and start choosing good nutritional quality food, made of essential nutrients, for their diets, and be aware of the right portions that should be ingested.
Health and Nutrition throughout the country 1
Tancacha:
• Talk on healthy nutrition: With over 80 attendees, Bunge Argentina, along with Bunge y Born Foundation and the Municipal Hospital, held an open talk on nutrition for the community. It was based on the project SALUDando a la vida and it was delivered by María Victoria Coronado, an undergraduate in nutrition. SALUDando a la Vida is divided into stages that aim at modifying the eating habits of the community of Tancacha. It carries out anthropometric assessments of the population from 2 year-old to young schoolchildren, it gives educational activities on healthy eating and it implements strategies to promote healthy habits and prevent child obesity. 2
4
1 2 3
San Jerónimo Sud:
3
Rosario:
• Support to the nursing degree: Bunge y Born Foundation held the 4th golf tournament to raise funds, and then granted 30 scholarships to nursing students at Instituto Superior Particular Incorporado “Garibaldi” from Hospital Italiano de Rosario. Bunge Argentina sponsored the event. Argentina needs to increase the number of nurses in all care levels (health centers, hospitals) since they are a key and critical human resource. This is why several key players of the community were summoned, among them, provincial authorities from the health and education sector, and the Mayor of Rosario, to join Bunge y Born Foundation and Bunge Argentina in granting the scholarships to the selected students. • Sponsoring the book “Hacia una alimentación saludable en la mesa de los argentinos”: This book was introduced during the XV Latinoamerican Congress and XI Nutritionists’ Argentine Congress that took place in Rosario on 10th and 12th of May. It analyses the Argentine people’s eating quality, it identifies the main excesses and imbalances in a country which has 30% overweight children and 54% adults, and gives a set of recommendations based on the food guidance update for the population.
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Producing sustainable development in the community
• Comprehensive project for building a healthy community: It was sponsored by San Jerónimo Sud commune, with the support of Bunge Argentina and the support of APREPA Rehabilitation Center and Universidad Abierta Interamericana de Rosario. The action was carried out through different activities: Sexual education workshops for primary and secondary school students; free blood pressure and glycemia checks made by students from Universidad Abierta Interamericana of Rosario in tents which were settled in the city ; and workshops on healthy eating habits for adults. The company donated books and games from its “Chicos Saludables” program to schools of the community.
Bunge Argentina
• 1st National Congress of Safe and Healthy Diets: Bunge Argentina sponsored the conference that took place in Santa Fe city, held by the Agencia Santafecina de Seguridad Alimentaria (Food Safety Agency of Santa Fe). Following the motto “Towards the new paradigms in food safety”, the congress had over 500 attendees - university students, health and nutrition professionals and people who work in the field. In the event there were celebrities of the domestic and international field, recognized in different disciplines related to eating habits. 4
Avia Terai:
• Chagas project: Home disinfection, diagnosis and treatment of Chagas disease in under 18 year-olds: The project started in July 2011 with the general objective of doing a comprehensive action against Chagas disease along with the Ministry of Health of Chaco Province and Avia Terai City Hall. The planned objectives are: vectors aspects: assessment of home infestation and insecticide spray over the urban and rural area of Avia Terai City Hall; b) information, education and training (IEC) to the population and members of the health system; c) diagnosis and parasiticide treatment of schoolchildren. A total of 1526 homes were inspected, the infestation (presence of kissing bugs inside and around the house) fluctuated between 69% and 0% in different areas (lower in the urban area). The houses of the area were sprayed, 309 of them were sprayed twice. Studies were done in 1686 schoolchildren, 28 children from the urban proved to be infected. Treatment was completed in 25 children of the urban area, neither side effects nor dropouts were reported. In the rural area, both schoolchildren and their parents underwent studies; 40% of this population (children and adults) is infected with Chagas. Overall, 70% of the objectives were accomplished. Diagnosis and treatment will be completed when drugs that are currently being produced in the country are available. A total of 70 patients will be treated. Within the next two months, the study will be completed in five schools more. Another point worth mentioning is that workers as well as provincial authorities from Avia Terai City Hall are being trained in order to make the vector task sustainable. No actions against vectors had been carried out in over five years. Diagnosis and treatment of the infested population were inexistent. General population and health staff had not trained to perform prevention actions. Thus, the Chagas issue is being dealt with in the health system and in the city hall authorities.
By 2013 all the planned objectives will have been achieved. Once the program is finished, the population will live in an area free of vectors, infected individuals will receive adequate treatment, which will prevent heart diseases and deaths in the population.
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Chagas project: 1686 studies were carried out in schoolchildren. 28 infected children; 25 of them received treatment.
During August and September, the Company celebrated the children’s day in all sites throughout the country and held an event called “Healthy children” with attractive games for the entire family. There were different family games and contests which addressed relevant issues of “healthy lifestyles and food”. To carry out this activity, the company called Bunge y Born Foundation and its children nutrition specialists. The main objectives of this campaign were, through recreational and fun activities, to make children and their families gain awareness of the need to incorporate physical activity to everyday life; to provide information to recognize different food groups and to improve their choices; to promote milk consumption; to foster food and personal hygiene as a tool to prevent diseases. Gifts such as shape toys, puzzles with magnet boards and board games were given to children. Besides, a drawing contest named “My new healthy habit” and a creativity one named “My favorite recipe” were carried out to motivate children to show their new abilities and acquired knowledge. Besides, each family got a copy of the book “Hacia una alimentación saludable en la mesa de los argentinos”, sponsored by Bunge Argentina, which addresses the issue of encouraging healthy eating habits to manage the value chain from the field to consumers’ table in an appropriate way.
National reach program
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Producing sustainable development in the community
2012 children’s day celebration, “Healthy children”:
Bunge Argentina
Environmental programs
National reach program
Bunge Argentina Native Trees Program: 1768 local trees were planted Bunge Argentina was summoned by Bunge Limited to hold an event with the community to celebrate the 10th anniversary of the first public listing of the company in New York stock exchange. With this aim in mind Bunge Argentina carried out an awareness raising campaign: Bunge Argentina Natives Trees Program was carried out in June with the aim of celebrating the World Environment Day. Some of the main results were the following: - This direct contribution was made to the cities where the company operates. - We created new bonds and reinforced the relationship with city halls, schools, local nurseries, community and local institutions and local NGOs. - It created a learning and awareness-raising space together with specialists from Aves Argentinas, who shared their knowledge with those who were involved. The planting of native trees favors a better environmental balance and is an important contribution to the preservation of biodiversity by adding value to the identity of the local landscape. For more information on the program, please visit: www.bungearbolesnativos.com.ar
1768
160
native trees of 40 different species, donated and planted in the communities where we operate.
Corporate volunteers.
20
7
Argentine cities, along with their mayors capitalized on the initiative.
Argentine provinces.
1
2
100
NGO –Aves Argentinas- provided technical and environmental advice on the proposal in the region.
nurseries specialized in local trees collaborated with species: Reserva Ecológica Costanera Sur from Capital Federal and INTA from Córdoba province.
community and local institutions, schools, kindergartens. EcoClubes, joined Bunge during plantation.
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Ramallo:
• Ramallo’s Municipal Ecological Reserve: It was set up to offer a quality service for the local community and to create, at the same time, a supplementary eco-touristic attraction in the district. Ramallo’s City Hall, the Asociación de Aves Argentinas and Bunge Argentina gathered to agree on the setup and to make it a model of urban natural reserve of Ramallo district. Characteristic samples of environmental and regional units can be preserved and recreational and educational activities for city dwellers and tourists can be carried out. During 2012, Bunge Argentina and Aves Argentinas, introduced the general project to the City Hall’s Secretary of Environment, including the final report on flora and fauna surveys, the interpretative and normative signage design and the proposal of environmental training for different key players of the community, together with local education agencies. The most significant challenge for 2013 is to start the execution of the task and, at the same time, to begin with open training talks for the entire community.
Objectives • Offer quality service for local communities and create, at the same time, a supplementary ecotouristic attraction for the district.
Results • Introduction of the general project (final report on flora and fauna survey, interpretative and normative signage design).
5
4 3
2 1
Challenges • Start the execution of the task. • Begin with open training talks for the entire community.
• Introduction of a proposal of environmental training for different key players of the community, along with local education agencies.
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Producing sustainable development in the community
1
Bunge Argentina
2
Puerto General San Martín:
• Joint Environmental Monitoring: Bunge Argentina supports the Joint Environmental Monitoring in San Lorenzo’s industrial corridor. The Secretary of Environment of Santa Fe Province, City Halls and the Chamber of Commerce, Industry and Services of San Lorenzo and surroundings joined. The Company is an active member and driver of this program. • Cleaner Production Provincial Program: Santa Fe province invited the Company to participate in the program that involves technical consulting for suppliers so that they can comply with environmental legislations. • Environmental Port Code: It was implemented locally along with Puerto General San Martín Municipality. • PLANACON: Annually, the company carries out the National Plan of Contingencies with River Spillage, supervised by Prefectura Naval Argentina (Argentine Coast Guard Organization). Besides, in 2012, it participated actively to achieve the first service contract for spillage contingency out of nine port terminals and a contractor. • Safety Basic Course for Contractors: The company took part in this initiative managed by the Chamber of Commerce, Industry and Services of San Lorenzo and surroundings, providing basic knowledge of industrial safety to all companies that provide services in the industrial corridor. It was declared of special interest by the city authorities. • Awards and Recognition: Bunge Local Trees Program. Bunge Argentina obtained the Prize for industry and business social responsibility for planting local trees at Bicentenario Park in Puerto General San Martín and make it become an environmental contribution. The recognition was granted by Periodismo + Humanizado NGO, representative of Fuerzas Vivas in Puerto general San Martín. These achievements highlight the company’s commitment to an honest, integrated, transparent, reliable, efficient and sustainable management.
• Certifications: Certificate of Environmental Expertise. It was issued by the governor of Santa Fe province, Antonio Bonfatti, to Puerto General San Martín Industrial Complex. This certificate shows that those companies managed to comply with current environmental regulations by implementing an Environmental Management Plan.
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San Jerónimo Sud:
Certifications: Cardioprotected Area Certification Program. The Fundación Cardiológica Argentina (Argentine Cardiology Foundation) granted the implementation of a cardiovascular emergency care system through the use, by trained staff, of external automatic defibrillation equipments. 2 3 4
Puerto General San Martín, San Jerónimo Sud y Rosario:
Paper and Cardboard Recycling Campaign: The company joined the Paper and Cardboard Recycling Campaign carried out by Clemente Alvarez Emergency Hospital Foundation from the city of Rosario. 5
Piquete Cabado:
Bunge Clean Spot: Bunge Argentina corporate volunteers placed a Bunge Clean Spot at “Patricias Argentinas” kindergarten and primary school to collect and then recycle plastic containers or PETs. Thus, the Company contributes to the environmental education of children of the community it belongs to. Other highlighted campaigns and environmental actions: Wetlands Protection Campaign World Energy Day Campaign Water Care Campaign Biologic diversity Ground Conservation Day Ozone Layer Protection
Producing sustainable development in the community
·· ·· ·· ·· ·· ··
The implementation of environmental programs in each of the cities where Bunge Argentina is present represented the completion of of many years of work together with community key members.
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6 Producing talent
Producing talent
Human resources management aims at attracting, developing and boosting human capital by consolidating a highly motivational work environment to therefore achieve their goals. Bunge Argentina provides its employees with training programs to get excellent performance and evolve as a company.
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Bunge Argentina
Producing talent Human Capital Bunge Argentina believes one of its main assets is to have the tools to facilitate the development of all its employees’ potential. Human capital management, and its most valuable intangible asset, knowledge, are fundamental pillars in the construction of a sustainable business model. “The commitment we take on is to generate talent” stated Walter Savarecio, Human Resources and Communications Director. Aligned with this, Bunge Argentina designed different initiatives to manage Human Capital. “It’s important to highlight that during 2012 the structure and capabilities of the Company’s
2012 Human capital managment Employer’s branding
Training and Development
• Trainees’ program
• Bunge Talent School: Business cases and logs
• Job Fairs • Relationship with universities
• Individual development plans
Development • Development assessment program • Constructive feedback • Calibration
Working environment • Working environment survey - GPTW
• Intranet
• Environment committees and subcommittees
• Breakfast with managers
• Executive coaching
Indicators Human Resources were redesigned to provide a better response to business needs, incorporating a new management and staff positions that ensure proximity to each business unit and focus on the internal client, to achieve results and a better service quality”. Mariana Tarigo COMPENSATION AND SERVICES MANAGEMENT MANAGER
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Internal communication
• Horizons
Relevant indicators
99% Out of 359 interviewees believes Bunge Argentina is an attractive company to work at. Source: Zona Jobs interview, 2012.
72%
of the farmers that participated in a survey carried out by IPSOS Mora y Araujo believes Bunge Argentina is an attractive company to work at. For this type of customers, one of the most important strengths of the company is the quality of its human resources.
78% Producing talent
of Bunge Argentine employees believes they will work in the company for over five years or until retirement.
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Bunge Argentina
Staff Evolution 2012
2011
Exempt personnel
713
688
Collective bargaining agreement personnel
876
793
Overall total
1589
1481
Females
170
Males
1419
Overall total
1589
Female personnel vs. male personnel evolution (nonbargaining agreement)
7 626
610
600
543 500
420
400
389
21,15% 300
200
16,16%
168
157 131
100
90
75
0 2008
2009
2010
Male
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2011
Female
2012
out of 10 employees work in the same place where they were born.
0,54 % Turnover index
39.635 Total training hours
25 hs
on average of training per person
Employees by Age Group
600
500
400
300
Number of employees
200
0 Age Frequency
<20
20-30
30-40
40-50
50-60
60
1
426
633
271
206
52
95
Producing talent
100
Bunge Argentina
Bunge Argentina employees in the world
International Mobility Switzerland Spain Italy Germany England
USA Canada Mexico
Russia Ukraine
Vietnam China India Singapore Brazil Uruguay Peru Paraguay
South Africa Kenya
Bunge employees working in Argentina
International Mobility in Argentina Spain
USA
Singapore
Brazil Uruguay Paraguay
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Employer’s Branding Trainees program Bunge Argentina implemented the Trainees Program for the first time in 2002. Nowadays, after a long time, it is an ongoing and powerful tool that allows recruiting young professionals that choose the company to start their professional career and show their knowledge. This initiative consists of the process of recruiting trainees with high development potential, to foresee staff for future positions required by different area manager, by simultaneously training and developing resources. The professional development of employees depends a lot more on the work experience that is obtained from challenging tasks and projects than from formal training activities. This is why the Company wants young professionals’ performance at certain positions to increase their knowledge by broadening their individual development possibilities; and, at the same time, contribute with their knowledge to effectively impact on the team’s productivity, contributing with new perspectives and different ways to do things. Thus, an environment of training and improvement (leader-trainee) is fostered, within which new professionals experience the values and culture of Bunge. The trainees’ leader will become their tutor, and will guide them through this first year of learning. During the year of development, they will participate in different formal technical training and young professional development offers. There are two recruiting sources: an internal one through the program “Refer a friend” that invites employees from Bunge Argentina to refer people they know; and outsiders to promote the program in through webpage and to make direct contact with the closest universities to the work sites where there are vacancies. Bunge develops ads for the universities to inform in a straightforward way about the vacancies offered to graduates or recently graduated students.
21 universities from the provinces of Buenos Aires, Córdoba and Santa Fe and from Capital Federal took part in 2012 in the recruiting process of the Trainees Program.
Incorporates Profesions Food engineering 9%
Industrial Engineering
27%
Business Administration and Economic Sciences
14%
14% 18%
Chemical Engineering
18% Mechanical Engineering
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Producing talent
Electrical and electronic engineering
Bunge Argentina
48% 48% of young professionals who contacted Bunge Argentina through Expo Zona Jobs knows the Trainees Program of the company.
Gráfica dispuesta en universidades
Job Fairs Bunge Argentina, under the motto “A great proposal”, was present this year at Expo Zona Jobs, an event that allows companies to display a virtual stand with information about the company. Interested candidates can visit it and leave their contact information. The company’s virtual stand had over 19,000 visits and received over 12,000 CVs from all over the country. The stand’s message was: “We offer you the possibility to grow professionally if you become part of our team, which promotes training and innovative thoughts, contributes to the development of its employees’ professional career and provides them with tools to boost their skills. Because big companies have talented people. Experience the pride of being Bunge!” Additionally, it featured a chat option so that everyone could make questions directly to the company’s Training and Development team. This tool allowed Bunge to contact a significant amount of applicants, to get to know their interests and, at the same time, to strengthen its employer’s branding.
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Training and development Bunge Talent School Bunge Talent School (BTS) is our internal school for developing management abilities, a key pillar in the management of employees. This initiative, created in 2010, aims at contributing with the challenges of managing the professional future of its human resources. The objective is â&#x20AC;&#x201C;by means of ad hoc virtual and classroom trainings- to ensure that employees have the necessary tools to strengthen their abilities according to the current and future requirements of their roles. The highlighted training and development initiatives of 2012 are: Business cases and logs.
Development Logs
Bunge Talent School number of hours in 2012: 8.937
An initiative of BTS, it is an online follow-up tool that helps employees apply the management skills required by the job a daily basis.
Business cases By applying the action learning technique, this plan encourages teams to develop fieldwork that allows them to put into practice the contents learned in previous trainings. That fieldwork consists of, in the first place, the making up of self-managed teams, with 8-10 members, represented by a leader, who presents its group real business cases that imply a breadth of vision of the employeesâ&#x20AC;&#x2122; profile and, this, represent a development opportunity. The teams have the support of a leader that acts as a sponsor of the project, helping in the generation of networks, correction of diversions and supply of information for team analysis. The final product of the team is an implementation proposal, solution or plan in response to the business case provided. The results of Business Cases for 2012 were significant. The teams suggested feasible projects that evolved from a simple workshop to team work. Besides, each participant, encouraged to leave their comfort zone, started a new experience next to an unknown and cross-disciplinary team, focused on resolving a case unrelated to their daily responsibilities, in a short period of time, by making use of interpersonal abilities such as leadership, decision making, conflict handling and consensus search.
70% Almost 70% of employees describe Development logs as excellent and very good. 100% believes the topics developed are applicable to their daily tasks.
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Producing talent
It consists of an online coaching that helps employees include practices that improve their results and positive impact on their team. Each participant has to complete a task in a certain period. The coach helps analyze different scenarios and capitalize knowledge once the proposed task is done. During the month of work, the employee is encouraged to enrich their knowledge by means of suggested readings, self-diagnosis and videos, which are available in the virtual classroom.
Bunge Argentina
Individual Development Plans (IDP) The implementation of this tool aims at continuing to build an ongoing learning and development culture, and at helping its employees to strengthen their knowledge, abilities and competencies. Each of these plans reinforces the concept of each employee being responsible for their own development, and their boss acts as coach along the process. Employees identify the strengths and opportunities of their development, share –as welltheir career aspirations and outline a plan to reinforce those strengths and develop in other growth areas. This way of conceiving individual development is an invitation to consciously commit to the actions that foster personal and professional growth.
“It was a pleasure to accompany the development of this activity that integrates and boosts the capacities of all our employees.” About Business cases, Guillermo Marcotegui, program sponsor and Business origination unit manager.
Executive Coaching The Company considers coaching as a powerful tool for the development of abilities. It consists basically of helping employees obtain the best potential development possible and making their “knowledge-knowledge” into “knowledge-making”. For this reason, it makes executive coaching available for management. Through this methodology, employees achieve the following benefits: • Identify their development needs. • Differentiate the tools for their own development according to their style, their role needs and their area’s challenges. • Interact and work on the aspects that make up their roles. • Implement an action plan to initiate the improvement process.
During the traditional Annual Management Meeting in which directors, managers, and middle management participate, the Company invited Sebastián Bigorito, executive director of Consejo Empresario Argentino para el Desarrollo Sostenible (CEADS), to talk about the new business agenda for 2050, setting out the challenge of a good life, within the limits of the planet and balancing human wellbeing and environmental wellbeing.
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Talent Management Performance Management Program It was designed to plan, analyze, evaluate, strengthen and reward individual management, clearly determining and establishing the expected results of individual development, considering the company’s objectives. The program has three stages: objectives record, a midyear and end of the year revision.
Constructive Feedback One of the main aspects of this program is the feedback opportunity that aims at creating between the boss and the employee. Bunge Argentina promotes and trains its leaders to correctly provide feedback. Through this methodology, it helps to build a trusting relationship between them, and generate a positive and constructive impact in the employees’ performance.
100% of the employees participate in the Development Assessment Program
Calibration The company has a tool named calibration to constantly strengthen the Performance Assessment Program and to ensure consistency in its applicability. It basically consists of a process through which it shares common guidelines with the process leaders to make sure they build on balanced and standard grounds.
“Constructive feedback has a direct impact on the working environment and on achieving team, individual and organization objectives.”
Producing talent
María Eugenia GonzÁlez, ORGANIZATIONAL DEVELOPMENT MANAGER
101
Bunge Argentina
Working Environment Bunge Employee Alignment Survey The company aims at having comprehensive management of alignment with the organizational objectives without leaving aside the wellbeing and satisfaction of its employees, and considers what they do and their working conditions. To make sure it’s creating a better place to work, in 2012 Bunge Argentina participated in the working environment survey that takes place globally every two years. It’s called “Bunge’s employees alignment survey” and it’s managed by Great Place to Work Institute (GPTW). The analysis of the results obtained from the Environment Survey is part of a management process that involves the completion of different stages within two years, such as: survey, analysis, broadcasting and implementation of plans and actions that involve the entire company, as well as a certain segment where work should be done.
The main strengths were: provide a safe work place, be fair to employees in regards to the personal and individual differences, feel proud to work at Bunge Argentina and have an honest, ethical management team that reflects Bunge’s values. The main areas of improvement were: honor the value of team work, keep working on reward programs, promotions, employees’ development, as well as on the recognition of individual contribution and team success.
Environment Management Committees and subcommittees by location The survey results allowed to know the opinions and perceptions of the Bunge Argentina’s employees and to identify their satisfaction level in relation to the different aspects of the company. The company set up an Internal Environment Management Committee, whose mission is to systematize a methodology to approach environment management, encouraging a greater participation and reinforcing organizational commitment to improving the working place. It also developed a work plan for the next two fiscal years that will include the following actions: • Go deeper in the analysis of the results. • Generate the results return to the different segments. • Constitute Environment Management subcommittees with environment managers in all work sites, which will receive coaching to ensure the effectiveness of their roles. • Provide tools for the subcommittees to promote ideas generation, action planning, implementation and measuring. • Design an improvement plan that includes actions for the entire company and by areas/ segments, and their monitoring. • Present the improvement plan to Argentina’s Executive Committee.and validate it.
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With an average of 84%, the overall participation level in the Working Environment Survey increased 40% compared to 2010. With regards to the Company-Trust indicator, 71% of the employees assured that “Bunge Argentina is a very good place to work at”.
Internal Communications Management Internal communication plays a fundamental role within the organization, even more in those that have work sites geographically distant between them, like Bunge Argentina. The challenge is to make them get closer, so that all employees have equal access to relevant information and the opportunity to converse.
To achieve this objective, Bunge Argentina has different communication channels that are constantly being renewed and updated. Some of them are part of the company’s culture, such as the internal magazine “Horizontes”, which was updated during 2012 with new sections suggested by employees themselves, as a result of an internal satisfaction survey. At the same time, during this period, it renewed its intranet to provide new applications, services and connectivity among users. “Café y Novedades” has hosted breakfasts with managers, but it has also included presentations of launches and relevant communication for the entire company. An opportunity in which you can get immediate feedback from the attendees about the actions that are being performed. Besides, it has a fluent perception of Bunge Argentina’s employees, who express their comments through two channels: e-mail municaciones.RRHH.BAR@bunge.com, and “Buzón de Sugerencias” which can be found in the Intranet.
“Internal communication has a fundamental role in our company, since it Intends to bring geographically distant work sites closer, and thus, generate fluent dialogue.” Lorena PÉrez, INTERNAL AND EXTERNAL COMMUNICATIONS COORDINATOR�
The challenge for 2013 is to optimize its channels, specially the technological ones, making them more dynamic and operative, to offer better services and connectivity.
Producing talent
In the constant pursuit of improving the integration between those that constitute Bunge Argentina, the objective will be not only to communicate, but also to foster opportunities that promote knowledge exchange and activities among different business segments.
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Bunge Argentina, for a respectable job and without working violence The company endorsed the “For a respectable job and without working violence” act, to the National Ministry of Labor, Employment and Social Security, with the aim of preventing and spreading this concern. This commitment requires the acquisition of prevention and attention measures against working violence as a way of protecting human and worker’s rights and people’s integrity.
Labor Relations Management Respecting freedom of association and recognizing the right to collective bargaining are some of the pillars of managing Labor Relations for Bunge Argentina. For over ten years, the company has been promoting collaboration with trade unions. It is for this reason that, in 2012, it provided training on Labor Relations, in which all middle management from Bunge Argentina was involved. They were carried out to provide them with knowledge to generate a working environment that guarantees a good relationship between them and the trade unions. Concerns and collective requests could be discussed and responded in a timely manner before they become a reason for a claim.
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Citizenship Diversity Management For the company, managing organizational diversity covers all practices and politics meant to generate participation contexts that include the people with which it interacts. How does Bunge Argentina manage “diversity culture”? By, for example, encouraging and appreciating individual expression, managing international assignments to promote global interchange, defying its employees to make contributions through the Trainees Program, Business Cases or TPM (Kaizen), among others, and also, by exploring best practices in gender retention and implementing politics. Maintaining diversity management within the organization is very important because it: • • • • • • •
Consolidates corporate values. Applies resources to a good cause. Contributes to boosting a “more inclusive local labor market”. Increases the creativity of its teams and of the entire working environment. Contributes to people’s motivation. Improves corporate reputation. Increases favorability of its employees with regard to its perception of environment management: 2012 Environment survey – 6 out of the top 10 refer to aspects related to diversity – carried out by The Great Place To Work Institute.
“Managing diversity consolidates our corporate values, contributes to motivating our people and improving corporate reputation in all aspects.” Walter Savarecio, HUMAN RESOURCES AND COMMUNICATIONS DIRECTOR
Commitment Program: the Link between Bunge Argentina and Diversity Management In 2012, it launched the Commitment Program, whose beneficiaries are individuals with Intellectual Disability (ID) to create a new link with diversity management. The Commitment Program – Labor integration & Inclusive labor practices—is another project from Responsabilidad Social Empresaria (RSE) that aims at mitigating this problem, by encouraging the development and learning from personal, social and work aspects of people with ID: minor retardation or Down syndrome, by providing indefinite employment contracts, in the first case, and an 18-month-fix-term contract in the second.
Programa Compromiso
Producing talent
The Labor integration action outlines the incorporation of people with ID to the work cycle for their complete development, as new employees that will add value to internal processes. And Inclusive labor practices action proposes to hire people with ID to generate opportunities by formalising backgrounds and creating “workposts” that will facilitate future inclusions to the production system. The beneficiaries’ learning is constantly monitored on a monthly basis and during the program development. Besides, a Specialized Organizational Coach is available for assessing internal processes and facilitating the creation of inclusive working environments.
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Commitment Program: 2012 process
During the preparation stage, before the inclusions IN 2013, the activities carried out were:
Suppliers selection
Beneficiaries definition
Organizational analysis
Recruiting and selection
Training and coaching for work teams
And the main results were: Sources of recruitment:
8
Figures:
22 13
Candidates
17
• 6 weeks of call. • 29 institutions involved. • 60 candidates interviewed
Refer a friend Institutional advertising City Hall Others
Communication piece for internal recruiting through the program “Bring a Buddy”.
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Educational Programs Preschool education, rural education, digital education The company invited Bunge y Born Foundation to work together in the development of educational programs aimed at supplementing educational content of preschool, rural and digital education and, thus, improve the pedagogic quality of schools in the areas where Bunge Argentina operates.
Preschool education: games
Producing talent
The situation, regarding game proposals observed in many kindergartens, constitutes a current problem. Games represent one of the most relevant topics when pedagogic identity of preschool education is considered. They transform young studentsâ&#x20AC;&#x2122; school experiences into experiences that effectively promote cognitive, affective and social development. Games in kindergarten assume different aspects: pedagogic-didactic traditions that constitute kindergartensâ&#x20AC;&#x2122; history, and the culture of each kindergarten in particular. To address this issue, the projects presented and implemented in Campana and Ingeniero White, both cities in Buenos Aires Province, were based on games as field of experience. Teachers were trained to review the meaning of games in kindergartens, to analyze the necessary conditions to make games become part of child development, and to design and implement new didactic projects.
Bunge Argentina has been working with Bunge y Born Foundation on educational programs to foster initial, rural and digital education.
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Rural Education: Seeder Program The development of rural communities begins when all children and teenagers receive education, i.e., in rural schools. Rural education has a series of characteristics and problems that are unique and very different from those of the urban setting. They arise from increased poverty – in one of the pillar areas of national economy and of great productive capabilities – a high proportion of population with no education, very short school tradition, lack of infrastructure and limitations that cause population dispersion. All these factors make it difficult to get schoolchildren to finish school8. For over 35 years, Bunge y Born Foundation has been carrying out the Seeder Help Program for Rural Schools of the Argentine Republic, and has benefited over 750 institutions. Bunge Argentina has been committed to strengthening rurality since 2007. Thus, both institutions work together to play a compensation role that aims at ensuring the right to education.
The program consists of an annual shipping that has school supplies for students, a selection of child literature, topic-based books, and sport, recreational and first aid items. Every year, schools are invited to participate in a contest whose objective it to reinforce the relationship between them and to get to know their reality. Since 2008 the program has been modified with the aim of improving the quality of the educational offer that rural schools provide, by changing the work strategy through a new interaction scheme with beneficiaries, setting a difference according to the peculiarities of each province and knowing the different needs and realities of schools, by providing teachers the possibility 8
Source: Red de Comunidades Rurales Educación & Desarrollo Rural: Results from 2008-2009 survey, education experiences Buenos Aires, 2009�
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Since 2007 Bunge Argentina has participated in the Seeder Help Program for Rural Schools.
to acquire intellectual tools that allow them to enrich the teaching-learning process of their students. This is the reason why this program offers distance training courses for teachers of rural schools, bridging the gap that limits training processes. Finally, it’s worth highlighting that rural schools in the country have multi-grade classrooms since the number of children that attend is often not enough to create one group per school year. This adds extra challenge for teachers. It requires teachers to create, from a common proposal, a content progression for different groups and to define different types of groups according to the teaching context and the starting points of children to boost their interchange.
TICs in education: contributions for educational integration and quality “Argentina, as many other countries in Latin America and the world, started an important technological integration process in its education system. However, in a context of strong inequality and heterogeneity, this process is still questioned. There may be both social and pedagogic reasons to justify their incorporation. First of all, the incorporation of technologies in education is necessary to foster knowledge democratization and to guarantee greater social fairness and quality education for everybody. Secondly, it’s about recognizing TIC in education as an ‘opportunity’ to review and transform education practices in the education paradigm,” as María Teresa Lugo said, who has coordinated since 2003 Education and TIC Projects Area of IIPE UNESCO in Buenos Aires and was called by Bunge Argentina and Bunge y Born Foundation during 2011 and 2012 to contribute to the Digital Literacy Program PIBES 2.1 in Ramallo.
ABC The contribution of technological equipment and teachers’ training are the key to management in digital education implemented by Bunge Argentina in Ramallo.
From the point of view of the relationship with the community, supporting digital literacy proposals gave the company the opportunity to contribute with technological equipment and teachers’ training for basic use of netbooks in the classroom. This implies strengthening capacities and practices, and at the same time, contributing to favor change at institutional level an in the relationships and the configuration of networks. Rural schools, preschool and all first grades of primary schools from Ramallo benefited from this program that commits to continuing throughout 2013. Rural schools in Ramallo are within the 4% of rural schools in the country that have some kind of digital literacy program, thus achieving integration to local and national reality.
Producing talent
It is important to highlight the impact of TICs in Ramallo, specially the enablement of public WiFi areas in parks and schools as well as the quick adoption of technology by students and teachers and the use of netbooks in the family as the only PC in the household. These mini-computers have improved the reading and writing levels of children. There was a strong support from the society which helped bridging the gap between the countryside and the city, between the rich and the poor, and mainly, between generations.
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Producing knowledge in the community. Educational programs throughout the country 1
Puerto General San Martín:
• Volunteering program “Cadena Productiva 2012”: with the support of the Ministry of Education of Santa Fe Province, C adena Pro duc tiva is the mos t imp or tant cor p or ate volunteering program in the industrial corridor, coordinated by the Chamber of Commerce, Industry and Services of San Lorenzo and surroundings. Volunteering consists of delivering a theoretical and practical class to 7th grade students of primary schools to foster the sense of belonging, inclusion and integration among children from different sectors that make up the production chain from Timbués to Granadero Baigorria, thus encouraging continuity within the education system. Website: www.cadenaproductiva.com.ar 2
• Educational games donation: 6 kindergartens from Ingeniero White got training courses on “Games as experience field in preschool education” for teachers and also received a donation of didactic games. The program started last year and was promoted by Bunge Argentina and Terminal Bahía Blanca, together with Bunge y Born Foundation. It aimed at provisioning institutions with games for the playground covering specific needs according to the information gathered. By doing so, together with drama games donated previously, the entire didactic range for the program was covered. There is still a third shipping of rule games planned for 2013. Bahía Blanca:
• Games as knowledge field: Bunge y Born Foundation carried out this training course with the support of Bunge Argentina and Terminal Bahía Blanca. It gathered 150 preschool teachers, who were informed on abilities about different ways to play games in this childhood stage. 4
1
Ingeniero White:
• “Games as experience field in preschool education”: training workshops were carried out by undergraduates Gabriela Valiño and Paula Picco. This activity was intended for teachers, heads and deputies of the 6 kindergartens in Ingeniero White, and 48 teachers and 6 directors participated in them. The training proposal is sponsored by Bunge Argentina and Terminal Bahía Blanca, and is managed through Bunge y Born Foundation. The continuation of this training proposal is guaranteed for next year.
3
6
Campana:
• “Games as experience field in preschool education”: during 2012 11 kindergartens of the community took part in the project implemented during 2011. The objective was
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5
4 7
3 2
to capitalize the information already worked on –both at a conceptual and didactic level- and to move forward in the design and the implementation of game proposals by planning together proposals according to the game types for each of the three options (drama, block and rule games). Besides, heads were were given the chance to promote specific competencies related to school management and had the possibility to promote them in all kindergarten’s classrooms. The education program was successful in 2012. 5
Ramallo:
• “Pensadores de las Tecnologías” Training Workshop Program: The “Pensadores de las Tecnologías” Training Workshop Program finished at the beginning of 2012. It had been carried out all throughout 2011 and it had been delivered to teachers and heads of rural schools. The meeting’s objective was to provide certificates for attendees. Besides, Teresa Lugo, who coordinates Education and TIC Projects of IIPE UNESCO, delivered a talk about the importance of information and communication technologies and how to use them in the classroom. Workshops, coordinated by Digital Literacy Program PIBES 2.1, were organized by Bunge y Born Foundation and the company also joined actively. • PIBES 2.1: the company contributed to the Digital Literacy Program of Ramallo City Hall with the replacement of the netbooks that had been stolen from Rural School “Paula Albarracín” in Ramallo. It’s worth mentioning that the school also participates in the Seeder Program for Helping Rural Schools, together with Bunge y Born Foundation. Thus, the company reinforces the commitment to the rural educational community of Ramallo. • PIBES va al jardín: during the last four months of 2012, training workshops “PIBES va al jardín” were held. Included in the Digital Literacy Program PIBES 2.1 sponsored by Ramallo City Hall, the Company and Bunge y Born Foundation carry out trainings in TIC for preschool teachers of the whole area of Ramallo. The training planned for this program continues with activities during 2013. 6
Seeder Help Program for Rural Schools Bunge Argentina has been working - together with Bunge y Born Foundation- in rural schools from coastal, central, northwestand northeast areas of the country. Our challenge in 2013 is to benefit all rural schools near Bunge Argentina.
Avia Terai:
• Workshop on local plants: during June 2012, Bunge Argentina fulfilled the Bunge Local Trees Program in the cities where it operates. As part of the program, 100 local trees were planted in Avia Terai, the selected species were Jacarandá and Lapacho. To continue with the program, two workshops, which had significant attendance, were carried out in the conference room of “2 de Abril” School Nº 164 The first one in the morning gathered 200 students from the 2 primary schools and the secondary school of the city. And the second one, in the afternoon, gathered around 100 teachers and directors of urban and rural schools, gardening enthusiasts, gardeners, landscapists, INTA and green personnel, among others. The activity was in charge of Gabriel Burgueño, representative of the recognized NGO Aves Argentinas, “strategic partner” of Bunge Argentina in the development of the program. Gabriel, Gardening Technician and Graduate in Landscaping Planning and Design (UBA), talked about the importance of local plants both in public and private areas, focusing on the revaluation of regional and provincial local species and on the ecological services they provide for the environment and the community in general. Capital Federal:
• ITBA schoolarships: together with Bunge y Born Foundation, the company gave schoolarships to three Chemical Engineering students of Instituto Tecnológico de Buenos Aires, to foster and suppor studies in chemical sciences.
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Bunge Argentina
Bunge Award to Academic Excellence In Ramallo, for the sixth consecutive year, and in San Jerónimo Sud and Tancacha, for the second, the Bunge Award to Academic Excellence was given away. For graduates with the best average scores in primary school, secondary school, community college and university. The objective of the program is to encourage the generation of tools of social investment that boost educational development and contribute to the retention rate of students, motivating the maintenance and improvement of academic performance. Over 150 children, teenagers and young adults received awards.
Yo visité Bunge (I visited Bunge) It’s the proposal through which Bunge Argentina opens the doors of its industrial complexes and country elevators to boost the community’s education, and thus, introduce them into its processes: quality management, hygiene and safety, and environment while presenting the productive potential of the area. • Country elevator Las Lajitas: Rio del Valle Campsite. • Puerto General San Martín: Chemical Engineering students from Universidad Tecnológica Nacional de Rosario; Industrial Engineering students from Universidad Nacional de Rosario and Universidad Católica Argentina, Mechanical Engineering students from Universidad Nacional de Rosario and Universidad Tecnológica Nacional, included in MECANO 2012. • Campana: official delegation of Angola Republic, students of 5th grade from “Luciano Reyes” Technical School Nº 1 included in the School-Company Articulation Program sponsored by Campana City Hall; 3rd, 4th and 5th year of Chemical Engineering from Instituto Tecnológico de Buenos Aires. • Ramallo: Industrial Engineering students from Universidad Tecnológica Nacional of San Nicolás; investigators in ALIC (Agriculture and Livestock Industries Corporation from the Government of Japan) organization. • San Jerónimo Sud: students of the Graduate course on Food Technology from Universidad Católica Argentina of Rosario; Industrial Engineering students from Universidad Nacional de Rosario and Universidad Católica Argentina.
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Producing knowledge in the value chain: training for farmers Since 2009, the Department of Origination has carried out training programs with the aim of providing management tools to its customers. They are carried out in different cities in the center, north and northeast of the country to get closer to where its customers are and to highlight the management of the company by region. The most relevant topics were: analysis and perspectives of the fertilizer and grain markets, weather forecast. 窶電uring two days in Rosario. CREA held a two-day Integral Program of Agrobusiness, 254 customers attended.
Over 250 customers all over the country.
At the same time, the employees got training on update market to be able to respond to customers in a timely manner.
Producing talent
12 internal and external training actions.
Cities: Rosario (Santa Fe) Bandera (Santiago del Estero), Charata (Chaco), San Miguel de Tucumテ。n (Tucumテ。n), Salta (Salta).
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Sponsors and Announcements 2012 Sponsorships • “Ciencia del Suelo” Latin-American Congress • “Ciencia del Suelo” XXIII Argentine Congress • 1st Fund Raising Golf Tournament of Bunge y Born Foundation, Rosario • 1st ALPI San Lorenzo Marathon, “Corramos por las Diferencias” • 1° Acuathlon Grand Prix, 3Te, Puerto General San Martín Cup • PRIAR 10th Anniversary Fund Raising Dinner • Second Industrial Congress of Buenos Aires Province • PGSM Voleyball Team • XV Simultaneous Workshops of Industrial Engineering Students and Related Careers (JoSEII) • 4th Regional Meeting of Continuous Improvement, Rosario – SAMECO 2012 • Piecitos Calentitos 2012 Campaign • 2012 Port Exposition • IV Seminar of Industrial Engineering and Related Careers Students • Expoagro 2012 • VIII CREA Congress • Aapresid Annual Congress
Technical Magazines • “Fósforo en la Monocultura Sojera” Efecto de la dosis, forma y momento de aplicación sobre el balance nutricional. Ventimiglia Luis, Lisandro Torrens Baudrix and Matías Saks. Magazine of International Plan Nutrition Institute (IPNI). IAH June 6th, 2012. ISSN 2222-0178. • A Study Of The Contribution Of Cover Crops To Nitrogen Supply For Corn. Fernández R., Saks M., Uhaldegaray M., Quiroga A., Noellemeyer E. 2012. Agrociencia Uruguay, Special Issue. Pages 274, 279. ISSN 1510-0839.
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• Gestión del agua en producciones de secano en la Región Semiárida Pampeana. Quiroga A., Fernández R., Saks M., Frasier I., Gaggioli C., Louise M., Riestra D., Noellemeyer E. 2012. Special Publication Agua of AAPRESID. 49-55. ISSN 1850-0633.
Congresses • Contribución de las napas al rendimiento de maíz en Molisoles de la Planicie Medanosa. Saks, M.G. ; Quiroga, A..; Fernández, R..; Zalba P. Actas Ciencia del Suelo XIX Latinamerican Congress and Ciencia del Suelo XXIII Argentine Congress. Mar del Plata, Argentina – 16th- 20th April , 2012. • Efecto de la Fertilización nitrogenada en distintos genotipos de maíz en la Región Semiárida Pampeana. Saks, M.G.; Fernandez, R.; Gili, A3..; Quiroga, A. Actas Ciencia del Suelo XIX Latinamerican Congress and Ciencia del Suelo XXIII Argentine Congress. Mar del Plata, Argentina – 16th- 20th April , 2012. • Aspectos de la gestión del agua en producciones ganaderas de secano. Quiroga A., C. Gaggioli, Frasier , M. Saks. 4th Cattle Breeder Meeting of the central area of the Country. 8th May 2012, Río Cuarto, Córdoba.
Manuals/Technical Bulletins • Inclusión de cultivos de cobertura en sistemas de producción de la Región Semiárida Pampeana. Manual de fertilidad y evaluación de suelos. Romina Fernández, Alberto Quiroga, Elke Noellemeyer, Matías Saks, Fernando Arenas and Carlos Antonini. Manual de fertilidad y evaluación de suelos. 2012 edition. Chapter V. Technical Publication N°89 . EEA INTA Anguil. July 2012 -ISSN 0325-2132.
Producing talent
• Contribución de las napas al rendimiento de maíz y soja en molisoles de la planicie medanosa. Manual de fertilidad y evaluación de suelos. 2012 edition. Matías Saks, Ro- mina Fernández and Alberto Quiroga. Chapter VI. Technical Publication N° 89. EEA INTA Anguil. July 2012 -ISSN 0325-2132.
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External Evaluation Report to Bunge Argentina’s board We have been hired to carry out an independent assessment on the sustainability report, for the period between January 1st, 2012 and December 31st, 2012, of Bunge Argentina S.A. for its operations and facilities in Argentina.
- Interviews with relevant staff from the company - Information coming from the stakeholders identified by the company within its sphere of influence.
We have compiled evidence on the following matters:
Our work team has included qualified professionals in the assessment of sustainability matters, according to the guidelines suggested by GRI.
- Key indicators on management during the financial year - Information provided by the Sustainability area - Information about the Management systems The Board of Directors of Bunge Argentina S.A. is responsible both for the information included in the report as well as for the assessment criteria. Our responsibility has been to report independently based on our information analysis procedures. At the moment, no statutory or regulatory requirements properly regulated or regulations generally accepted in the Argentine Republic related to the verification or assessment of the report contents on Sustainability, applicable to Bunge Argentina S.A can be identified.
According to our opinion, based on the work described in this report, the information in the Sustainability report for Bunge Argentina S.A’s 2012 fiscal year provides a fair representation of the development and the activities carried out by the company regarding Sustainability. The policies, documents, indicators and other information included in this report are reasonably backed by the documentation, internal processes and activities and information provided by the stakeholders. The revision process allowed us to identify a series of issues that we believe can contribute to the improvement of the company. They were submitted in a separate document to Bunge Argentina S.A’s board.
However, there are initiatives for the reglamentation and a FAPCE’s (Federación Argentina de Consejos Profesionales de Ciencias Económicas) technical resolution which aims at giving a frame to this report which close after 31st December 2013. We based our analysis on the suggested practices by ISAE300 (International Standard On Assurance Engagements 3000). Our procedures to select evidences and assessment criteria included: - Checking the alignment with the basic contents suggested for the elaboration of sustainability reports of Global Reporting Initiative (GRI) version 3.1 for a B+ application level. - Criteria for the UN Global Compact. - Performing fundamental tests designed to show, based on a sampling, the reason and the consistency of the preparation criteria and basis of the Social Sustainability Report. - Revising relevant documentation, including corporate policies, organization structure and social responsibility programs.
July 10th, 2012, Rosario
CP Marcelo Navone, partner.
ENG. Luis Diego Piacenza, partner.
H.L. Consulting SA - Corresponsales de Crowe Horwath en Argentina - Member of Crowe Horwath International. Madres de Plaza 25 de mayo 3020 - Edificio Nordlink – Torre Alta P9 Of 1 y 4. S2013SWJ- Rosario, Santa Fe, Argentina. Tel: (54 341) 446 1650 - www.crowehorwath.com.ar
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The company has decided to do its report according to B+ application level. The company decided to consider Crowe Horwath as independent third party for the reportâ&#x20AC;&#x2122;s external assessment using G3,1 Guide criteria according to the self-declaration made by the company.
According to 3.1 version
C
C+
B
B+
A
A+
Self-declared - - - SI - External checking - - - SI - GRI check - - - - - -
GRI Contents
Strategies and Analysis
Aspect
Profile
Disclosure
Page
1. Strategy and analysis 1.1
Statement from the most senior decision-maker of the organization
9
1.2
Description of key impacts, risks and opportunities.
11
Organizational profile
2. Organizational profile 2.1
Name of the organization
17
2.2
Primary brands, products, and/or services.
37-38, 45-46
2.3
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
17
2.4
Location of organizationâ&#x20AC;&#x2122;s headquarters.
124
2.5
Number of countries where the organization operates.
17
2.6
Nature of ownership and legal form.
17, 124
2.7
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
36
2.8
Scale of the reporting organization.
35-36, 94
2.9
Significant changes during the reporting period regarding size, structure, or ownership.
17
2.10
Awards received in the reporting period.
81
3.1
Reporting period (e.g., fiscal/calendar year) for information provided.
124
3.2
Date of most recent previous report (if any).
124
3.3
Reporting cycle (annual, biennial, etc.)
124
3.4
Contact point for questions regarding the report or its contents.
124
117
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3. Report parameters
Bunge Argentina
Report parameters
Aspect
Profile
Disclosure
Page
3.5
Process for defining report content.
16-17, 26-31
3.6
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.
17
3.7
State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope).
17
3.8
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.
17
3.9
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.
57,69-70
3.10
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods).
17
3.11
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
17
3.12
Table identifying the location of the Standard Disclosures in the report.
116-123
3.13
Policy and current practice with regard to seeking external assurance for the report.
116
Governance, commitment and engagement
4. Governance, commitment and engagement
118
4.1
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
20-21
4.2
Indicate whether the Chair of the highest governance body is also an executive officer.
20-21
4.3
For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.
20-21
4.4
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
23
4.5
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).
22
4.6
Processes in place for the highest governance body to ensure conflicts of interest are avoided.
23
4.7
Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization's strategy on economic, environmental, and social topics.
22
4.8
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
14-15, 23, 55, 67
4.9
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
22, 23
4.10
Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.
23
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Governance, commitment and engagement
Aspect
Profile
Disclosure
Page
4.11
Explanation of whether and how the precautionary approach or principle is addressed by the organization.
23,64,68-69
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
41-43, 104, 111
4.13
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic.
114
4.14
List of stakeholder groups engaged by the organization.
27, 29-31
4.15
Basis for identification and selection of stakeholders with whom to engage.
26-28
4.16
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
26
4.17
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
28
EC1
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
Not reported
EC2
Financial implications and other risks and opportunities for the organization's activities due to climate change.
57,59,63,64
EC3
Coverage of the organization's defined benefit plan obligations.
Non- material
EC4
Significant financial assistance received from government.
Non- material
EC5
Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.
Not reported
EC6
Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.
Not reported
EC7
Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation.
94
EC8
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
78-80,8284,86-89
EC9
Understanding and describing significant indirect economic impacts, including the extent of impacts.
16,36
Environmental EN1
Materials used by weight or volume.
Not reported
EN2
Percentage of materials used that are recycled input materials.
Not reported
EN3
Direct energy consumption by primary energy source.
Not reported
EN4
Indirect energy consumption by primary source.
Not reported
119
Producing talent
Environmental - Materials
Economic performance - Indirect economic impacts
Economic performance Market presence
Economic performance
Economic
Bunge Argentina
Environmental Environmental Products and / Compliance services
Environmental - Emissions, effluents and waste
Environmental Biodiversity
Environmental - Environmental Water Energy
Aspect
120
Profile
Disclosure
Page
EN5
Energy saved due to conservation and efficiency improvements.
58,61
EN6
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.
55,57
EN7
Initiatives to reduce indirect energy consumption and reductions achieved.
Not reported
EN8
Total water withdrawal by source.
59
EN9
Water sources significantly affected by withdrawal of water.
60-61
EN10
Percentage and total volume of water recycled and reused.
61
EN11
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.
87
EN12
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
Not reported
EN13
Habitats protected or restored.
87
EN14
Strategies, current actions, and future plans for managing impacts on biodiversity.
86
EN15
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.
Not reported
EN16
Total direct and indirect greenhouse gas emissions by weight.
56
EN17
Other relevant indirect greenhouse gas emissions by weight.
Not reported
EN18
Initiatives to reduce greenhouse gas emissions and reductions achieved.
55-58
EN19
Emissions of ozone-depleting substances by weight.
Not reported
EN20
NOx, SOx, and other significant air emissions by type and weight.
Not reported
EN21
Total water discharge by quality and destination.
Not reported
EN22
Total weight of waste by type and disposal method.
62-63
EN23
Total number and volume of significant spills.
41 (parcial)
EN24
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.
Not reported
EN25
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff.
Not reported
EN26
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
64
EN27
Percentage of products sold and their packaging materials that are reclaimed by category.
Non- material
EN28
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.
Non- material
2012 Sustainability Report
Profile
Disclosure
Page
EN29
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.
Not reported
EN30
Total environmental protection expenditures and investments by type.
66
Labor practices and decent work LA1
Total workforce by employment type, employment contract, and region.
94-96
LA2
Total number and rate of employee turnover by age group, gender, and region.
94-95
LA3
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.
Not reported
LA15
Return to work and retention rates after parental leave, by gender.
Not reported
LA4
Percentage of employees covered by collective bargaining agreements.
94
LA5
Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements.
Nonmaterial (aspecto regulado por Ley)
LA6
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs.
67
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region.
69-70
LA8
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
75,82-84
LA9
Health and safety topics covered in formal agreements with trade unions.
Non- material
LA10
Average hours of training per year per employee by employee category.
94, 99
LA11
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
Not reported
LA12
Percentage of employees receiving regular performance and career development reviews.
100-101
LA13
Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.
Not reported
LA14
Ratio of basic salary of men to women by employee category.
Not reported
121
Producing talent
Labor practices and Labor practices and decent workdecent work Diversity and equal Training and education opportunity
Labor practices and decent work - Occupational health and safety
Labor practices and decent work -Labor management relations
Labor practices and decent work - General
Environmental - EnvironmentalOverall Transport
Aspect
Bunge Argentina
Human Human Human Rights Rights Rights Indigenous Remediation Assessment rights
Human Human Rights Human Human Rights Human Human Rights Rights - - Forced and Freedom of Rights Rights - Non- Diversity and equal Security compulsory assocation and Child labour discrimination opportunity practices labour collective bargaining
Aspect
Profile
Disclosure
Page
Human Rights HR1
Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.
Not reported
HR3
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.
Not reported
HR4
Total number of incidents of discrimination and actions taken.
Not reported
HR5
Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.
104
HR6
Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.
Not reported
HR7
Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.
Not reported
HR8
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations.
Non- material
HR9
Total number of incidents of violations involving rights of indigenous people and actions taken.
Non- material
HR10
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments.
Not reported
HR11
Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms.
Not reported
Society General
Society
122
SO1
Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.
105-113
SO9
Operations with significant potential or actual negative impacts on local communities.
39-40,113
SO10
Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities.
39-40,113
2012 Sustainability Report
Profile
Disclosure
Page
SO2
Percentage and total number of business units analyzed for risks related to corruption.
23
SO3
Percentage of employees trained in organizationâ&#x20AC;&#x2122;s anti-corruption policies and procedures.
Not reported
SO4
Actions taken in response to incidents of corruption.
Not reported
SO5
Public policy positions and participation in public policy development and lobbying.
43,114
SO6
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.
Not reported
SO7
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes.
Not reported
SO8
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
Not reported
64
PR2
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.
Not reported
PR3
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.
42,45-47
PR4
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
Not reported
PR5
Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.
48-49
PR6
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
Non- material
PR7
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.
Non- material
PR8
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
Non- material
PR9
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.
Not reported
Product responsibility Marketing communications
123
Producing talent
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.
Product responsibility Product and service labelling
PR1
Product responsibility Customer privacy
Product responsibility
Product responsibility Compliance
Product responsibility - Customer health and safety
Society Society Anti-competitive Compliance labour
Society Public policy
Society Corruption
Aspect
Bunge Argentina
Bunge Argentina S.A. 25 de Mayo 1119 â&#x20AC;˘ Tancacha C.P. 5933 â&#x20AC;˘ CĂłrdoba www.bungeargentina.com.ar
This report includes the period between January 1st and December 31st, 2012. The previous report was published on December 31st, 2011. Bunge Argentina S.A. reports yearly its sustainability status. For any comments or feedback on the content of this report, contact Victoria Joffre (Responsible for the Relationship with the community). victoria.joffre@bunge.com o bar.relaciones.comunidad@bunge.com, +54(341)5123300
124
2012 Sustainability Report