15 minute read
Seniors
Canada Scores 778.871.6316
www.canadascores.org Offers innovative afterschool program for vulnerable youth that integrates soccer, poetry and community service. Check site for “SCORES at HOME” programming.
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Fraserside Community Services 604.522.3722 x101
www.fraserside.bc.ca/mental-health-and-counselling/ community-services-desk/ Provides families with low income with access or referrals to financial assistance towards Kidsport BC, summer camp subsidies, and Quest Not-For-Profit Grocery Markets.
Salvation Army —Christmas Bureau 604.521.2421
New West families with low income can register to receive food and gifts for their children 14yrs and under during the Christmas season.
SmartSAVER —Free Money for RESPs 1.855.737.7252
www.smartsaver.org info@smartsaver.org Families with low income can open a no-free, zero required contribution Registered Education Savings Plan and receive free government money for their children’s higher education.
www.bchydro.com/powersmart/residential/savings-and-rebates.html Provides qualifying households with a variety of savings and rebate programs. Check website or call for more information on eligibility.
Seniors BC/Seniors Info Line 604.660.2421
www.seniorsbc.ca TDD: 604.775.0303 Offers a single source of government services information, including health services and resources.
ElderPost
www.elderpost.com Free online marketplace, community forum, and listing service for seniors, caregivers and providers of products and services for seniors.
AssistList
www.assistlist.ca info@assistlist.ca Charity offers free online marketplace for individuals to buy, sell and donate home health medical equipment, and find other healthcare resources.
CARP 604.522.9020
www.carp.ca northfraser@carp.ca CARP is a Non-partisan advocacy association that works with all parties in government to advocate for older Canadians for better healthcare, financial security, and freedom from ageism.
Burnaby Community Services 604.299.5778
www.BbyServices.ca Provides the following publications of interest to seniors. Free copies can be picked up at local libraries, recreation and community centres, seniors centres or our office. Check website for more info or to download copies.
As We Age Seniors Resource Guide
Lists services for and stories about seniors 55+ and their families.
Community Resource Guide
Listings include a wide range of selected programs and services in Burnaby and New Westminster.
Seniors Resource Card
Features contact information for services/programs to help support seniors and prevent isolation.
Food Delivery & Meal Programs
Burnaby Meals on Wheels 604.299.5754
www.BurnabyMeals.ca Provides nutritious local and affordable food to people who for physical, mental health, social or economic reasons are unable to meet their dietary needs. Delivers hot Western, vegetarian and Chinese meals, frozen Western main courses and bag lunches, Mon, Wed, & Fri.
Let’s Do Lunch
Friendly volunteers will visit Burnaby seniors in their homes to share lunch, form friendships and provide information on community support and social events.
Suspended due to COVID; call for updates.
New Westminster Meals on Wheels 604.520.6621
www.seniorsservicessociety.ca/smow.htm Delivers fresh, nutritious, and affordable meals to NW residents 60+. Meals are prepared Mon, Wed and Fri by the Starlight Casino’s chef and team. Call or check website for details and COVID updates.
Japanese-Style Meals on Wheels 604.687.2172
www.tonarigumi.ca (Services > Service List) Delivers Japanese-style lunch boxes on Tuesdays to homebound seniors in Burnaby.
Delivering Food for a Healthy and Independent Life Delivering Food for a Healthy and Independent Life
Our Home Delivery Meal program provides nutritious, hot and frozen meals to people who are unable Our Home Delivery Meal program provides nutritious, to prepare meals for themselves. hot and frozen meals to people who are unable to prepare meals for themselves.
Better Meals 604.299.1877
www.bettermeals.ca 1.888.838.1888 Offers a wide selection of affordable, nutritious and ready-to-eat full course meals and à la carte food items.
Casalinga Food Services 604.435.1994
www.casalinga.ca Offers delivery of complete ready-made meals, including choices from vegan, gluten free, and zero carb menus.
Citizen Support Services 604.294.7980
www.burnaby.ca/citizensupportservices
Grocery Shop-By-Phone
Provides Burnaby seniors with weekly grocery delivery on Tues, Wed and Thurs. Payment by credit card only.
Dairyland Home Service 1.877.341.8700
www.morethanmilk.ca Offers regularly scheduled delivery services of about 500 products including dairy products, fresh baked goods, juices, soups, pastas and cereals, and household products.
Senior Services Society 604.520.6621
www.seniorsservicessociety.ca
Grocery Shopping Program
Provides New West residents 60+ with the option to order groceries by phone. Volunteers take orders and items are delivered by Save On Foods (Sapperton).
Minimum order and delivery charge applies. Call for rates and details.
Health & Wellness
Fraser Health Authority
www.fraserhealth.ca
Public Health General Information
Burnaby
New West
604.918.7605 604.777.6740
Home Health Service Line (New Inquiries)
Burnaby
New West
1.855.412.2121 604.918.7447 604.777.6700
Fraser Health Crisis Line 24-hr: 604.951.8855
Seniors Distress Line 24-hr: 604.872.1234
Geriatric Mental Health Team Bby: 604.453.1900 New West: 604.777.6800
Health Protection Office 604.587.3936 —Community Care Facilities Licensing
Officers issue licenses, monitor and inspect facilities, respond to complaints and investigate allegations of unsafe, inappropriate or abusive care in licensed facilities.
Fraser Health Lifeline 604.953.4960
www.fraserhealth.ca (Search > Lifeline) Offers a personal 24-hr emergency response service that assists individuals to remain independent and safe in their own homes. For more info email: lifeline@fraserhealth.ca
YMCA Healthy Heart Program 604.521.5801
(Cardiac Prevention, Rehabilitation & Maintenance) www.ymcahealthyheart.ca Offers a community-based program that supports people living with cardiac risk through education and supervised exercise. Doctor’s referral is required. Fee for program, but financial assistance may be available for those in need.
Older Adult Substance Use Services 604.777.6870
320-7155 Kingsway, Burnaby Provides free, confidential, counselling services to Burnaby and New West seniors 65+, who are concerned about their own or someone else’s alcohol and/or other drug use. Education, referrals and outreach services provided.
Seniors Wellness Programs
Offers blood pressure and height/weight monitoring, massage, exercise, footcare, therapeutic touch, health and housing information, peer counselling and social activities. Various support groups also meet at seniors centres.
Bonsor Health Alert 604.297.4956
Cameron Health Focus 604.297.4453
Edmonds Health Watch 604.297.4901 Stroke Recovery Branch 778.877.0398
Confederation 604.294.1936
S.A.I.L (Seniors Active in Living)
Century House 604.519.1066
Health Drop-in, Seniors Gay Straight Alliance Parkinson’s Self Help, Peer Counselling
www.alzheimerbc.org Provides information, education, and support to family, friends and individuals affected by Alzheimer’s disease and other dementias. First Link dementia support services include early-stage support groups, “First Link” referrals and “Minds in Motion”, a social and recreation program.
—First Link Dementia Helpline 1.800.936.6033
HUMANS OF BURNABY A community-building project by Burnaby Community Services
FOLLOW US ON FACEBOOK & INSTAGRAM @bbyhumans www.bbyservices.ca
Healthy Eating for Seniors Handbook
www.gov.bc.ca/seniorshealthyeating Provides information for seniors about food, meals and supplements. Also includes tasty recipes with nutritional information, smaller portion size, and cultural adaptations. Available online or in print in several languages. Free copies can be ordered by calling HealthLinkBC at 811. *For more options see Health & Wellness on page 6
Peer Counselling & Support
Burnaby Neighbourhood House South: 604.431.0400 www.burnabynh.ca North: 604.294.5444
Seniors Ambassador Programs seniorsoutreach@burnabynh.ca
Trained volunteers reach out to seniors experiencing social isolation and connect them to inclusive community spaces in various neighbourhoods that are actively working to remove barriers to participation. We offer free training and continuing education to these outreach volunteers.
Seniors Together Program seniors@burnabynh.ca
Welcomes seniors from diverse backgrounds, and supports their health and well-being. Seniors/volunteers lead educational workshops, social/fitness activities and a weekly Friday lunch. Membership fee $5/year; most programs are free.
Burnaby Seniors Outreach 604.291.2258
www.bsoss.org faryar@bbyseniors.ca Offers support services for seniors and unpaid caregivers. Check website, call or email for program updates.
Senior Peer Navigators
Free one-to-one senior peer support for seniors experiencing caregiver challenges, anxiety, depression, frustration or difficulties because of life changes.
Healthy Aging Family Caregiver Supports
Offers support to those providing care for a relative, neighbour or friend, and includes support groups, one-to-one peer support, education series, resources, and an annual expo. New Healthy Aging demonstration project is also offering new supports. During Covid, resiliency building workshops, caregiver support groups, and one-to-one peer support are provided via Zoom.
www.chspc.ca Provides free counselling programs for New West seniors 50+, helping with life transitions, bereavement, loss, loneliness, isolation, health and aging concerns.
MOSAIC Seniors Club Programs for Immigrant & Refugee Seniors
www.mosaicbc.org/seniors-club Provides free, multilingual services to newcomer seniors 55+, including settlement counselling, English conversation circles, computer classes, activity workshops and informational fieldtrips. 5902 Kingsway, Burnaby 604.438.8214 2055 Rosser Ave, Burnaby 604.292.3907
Seniors First BC 604.437.1940
—Seniors Abuse & Information Line (SAIL) www.seniorsfirstbc.ca Provides a safe place for older adults or those who care for them, to talk to someone about situations where they feel abused or mistreated, and/or receive information about elder abuse prevention. Offers referrals to Seniors First BC legal and victim services programs.
New West Police Service & FSGV 604.529.2459
—Elder Abuse Unit Non-Emerg: 604.525.5411 Provides elder abuse response and coordinates follow-up services to residents of New West or victims of crimes committed in the area. The team is also available for consultation regardless of where the individual lives or site of crime. Open Mon-Fri, 7am-4pm.
411 Seniors Centre Society 604.684.8171
www.411seniors.bc.ca 704-333 Terminal Ave, Vancouver Provides seniors with information and referral services, social, recreational, and educational activities and events from a multicultural resource centre. Free income tax service in March/April for seniors with low income and people on disability. Call for information about membership, drop-in activities and events.
Citizen Support Services 604.294.7980
www.burnaby.ca/citizensupportservices Provides Burnaby seniors with support services including shop-by-phone, shopping buddies, home visits, support calls, and monthly recreational bus trips. Call or check website for latest updates.
Seniors Services Society 604.520.6621
www.seniorsservicessociety.ca Provides New West residents 60+ with support services such as Meals on Wheels, Light Housekeeping, Medical Transportation, Support Calls, Form and Income Tax Completion. Call or check website for more information.
Burnaby Seniors Outreach Burnaby Seniors Outreach
• Caregiver Supportgroups, educational workshops and an annual Caregiver Expo. • Senior Peer Navigatorsprovide free, confidential support for seniors in the community. • Dementia Friendly Café and Choirare social gatherings for persons with dementia, their families and friends. 2055 RosserAvenue,Burnaby, BC, V5C0H1 • 604-291-2258 • info@bbyseniors.ca
Supporting seniors by having online gatherings to keep them safe.
BURNABY SENIORS UTREACH SERVICES SOCIETY
bsoss.org
Nidus Personal Planning Resource Centre & Registry
www.nidus.ca info@nidus.ca Provides help with future planning. Operates an online registry for safely storing and accessing important information and documents, in case of health crisis or other emergency (wildfire, flood, or earthquake).
Office of the Seniors Advocate 1.877.952.3181
www.seniorsadvocatebc.ca Provides a “go-to” resource for seniors’ information and referral. Phone lines are answered by knowledgeable staff who can help with a range of questions.
Public Guardian & Trustee of BC 604.660.4507
www.trustee.bc.ca Provides services to vulnerable adults and seniors (19+yrs) or their families who need help managing financial or legal affairs; assesses and investigates reports of neglect and financial abuse of vulnerable adults.
Burnaby Hospice Society 604.520.5087
www.burnabyhospice.org 5th Fl, 4535 Kingsway, Burnaby Provides services to individuals and families in Burnaby going through the end-of-life journey. Supports palliative or hospice care patients and their families and caregivers.
Memorial Society of BC 1.888.816.5902
www.memsoc.org Provides objective information and education about funeral pre-planning, and support for persons dealing with the death of a loved one, including information on simple, dignified, low cost funerals.
BC Bereavement Helpline 604.738.9950
www.bcbh.ca contact@bcbh.ca Provides information, referral and compassionate listening for persons coping with grief.
Voices of Burnaby Seniors Society 604.619.0953
www.vobss.ca VOBSsociety@gmail.com Network of seniors and service providers developing projects to support seniors in being independent and connected community members.
Better At Home Programs
www.betterathome.ca Helps seniors live independently by providing simple non-medical support services. Services may include light housekeeping and transportation to medical appointments. Subsidies may be available for independent living seniors 65+, depending on income level.
Burnaby Better At Home 604.297.4877
betterathome@burnaby.ca
New Westminster Better At Home 604.520.6621
support@seniorsservicessociety.ca
The following private businesses offer home support services to seniors who don’t qualify for Fraser Health Home Care, Better At Home programs or require additional services for a fee.
Aging My Way Home Care 604.290.8331
www.agingmywayhomecare.ca
All Nursing Health Services 604.488.9323
www.allnursing.ca
Bayshore Home Health 604.739.7454
www.bayshore.ca
BC Eldercare Massage 604.340.3581
www.bceldercare.ca
Big Hearts Homecare 778.788.5578
www.bigheartshomecare.ca info@bigheartshomecare.ca
CBI Health Group Home Health 1.800.463.2225
www.cbi.ca
Classic LifeCare 604.263.3621
www.classiclifecare.com
Comfort Keepers 604.689.8609
www.comfortkeepers.ca/vancouver
Diamond Geriatrics 778.885.5695
www.diamondgeriatrics.com
FootCare Passion —Mobile Foot Care 604.780.3992
www.footcarepassion.ca
Golden Transitions 604.240.8085
www.goldentransitions.ca
Home Instead Senior Care 604.432.1139
www.homeinstead.com/3037
John’s Helping Hands 604.329.1006
www.johnshelpinghands.ca
Joie de Vivre Life Enrichment Services 778.384.0060
www.jdvlifeenrichment.com jdvlifeenrichment@gmail.com
Just Like Family Senior Home Care Services
www.justlikefamily.ca 604.440.3331
Personalised care for senior loved ones.
We help aging parents stay at home, whether they’re dealing with Alzheimer’s, arthritis or anything in between.
pERsonal CaRE | 24-houR CaRE | mEmoRy CaRE | REspitE CaRE | nutRition
Contact us for your FREE in-home consultation 604-432-1139 Email: burnaby@homeinstead.com
www.homeinstead.com/3037 #208-5066 Kingsway, Burnaby
Karp Home Care 604.420.7800
www.karphomecare.com
Nurse Next Door Home Care Services 604.553.3330
www.nursenextdoor.com
Personalized Dementia Solutions Inc. 778.789.1496
www.dementiasolutions.ca
Physio2U 778.846.7695
www.physio2u.ca
Practically Daughters Senior 604.421.5952 Move Managers
www.goodriddance.ca
Retire-at-Home 604.998.1628
www.retireathomeNS.com
Safe Care Home Support 604.945.5005
www.safecarehomesupport.ca
SE Health 604.739.4300
https://vancouver.sehc.com/
Shylo Nursing & Home Healthcare 604.985.6881
www.shylohomehealthcare.ca
Strive Community Home Care 604.936.9944
www.striveliving.ca info@striveliving.ca
Housing Information
Seniors Services Society 604.520.6621
www.seniorsservicessociety.ca housing@seniorsservicessociety.ca rentbank@seniorservicessociety.ca Provides seniors housing navigation across BC, info and referral, seniors homeless outreach program, Temporary Housing Program (cost geared to income), Seniors Rent Bank, for one-time interest free loans and Seniors Housing Navigator Training Program. Serves Lower Mainland seniors 60+ (except Downtown Eastside).
BC Housing 604.433.2218
SAFER —Shelter Aid for Elderly Renters
www.bchousing.org/programs/SAFER
Provides financial assistance for eligible renters 60+.
HAFI —Home Adaptations for Independence www.bchousing.org/housing-assistance/HAFI
Provides financial assistance for home modifications to help eligible low-income seniors and people with disabilities to continue to live in their own home.
Home Owner Grants 1.888.355.2700
www.gov.bc.ca/propertytaxes British Columbia’s property assistance program helps homeowners reduce taxes they pay.
BC Home Renovation Tax Credit for 1.877.387.3332 Seniors and Persons with Disabilities
www.gov.bc.ca ITBTaxQuestions@gov.bc.ca Assists eligible seniors 65+ and persons with disabilities with the cost of certain permanent renovations to improve accessibility, function or mobility at home.
New Chelsea Society 604.395.4370
www.newchelsea.ca admin@newchelsea.ca Provides affordable, safe and clean housing for seniors 55+, families and persons with disabilities.
New Vista Society Housing Office 604.525.3288
www.newvista.bc.ca Provides housing to families of varied incomes and subsidized housing to low income seniors 55+. Must apply through BC Housing first at 604.433.2218. *Please see Housing for more options, page 17
Home & Yard Maintenance
Mobile Work Crew 604.723.3439
www.fraserside.bc.ca/community-living/mobile-work-crew Supervised workers with physical or mental health challenges offer commercial/residential landscaping, property maintenance, recycling, and rubbish removal.
Neighbours Helping Neighbours 604.764.6601
http://larchevancouver.org/community-programs/ Supervised team of persons with developmental disabilities assist seniors and others with basic gardening, lawn maintenance, light home maintenance and repairs, recycling and debris clean up or removal.
Senior Citizens’ Repair Service 604.529.1100 604.438.6990
Provides low cost, minor house repairs and maintenance for seniors 55+ and persons with low income living with disabilities in their own home.
1st Hoarding CleanUp 1.855.468.2588
www.1stHoardingCleanUp.com Offers compassionate and discreet decluttering, organizing and cleaning services for hoarders’ homes.
Clean Start BC 1.855.297.8278
www.cleanstartbc.ca Offers hoarding clean up, junk removal, pest control, and COVID sanitization and disinfection services.
7232 New Vista Place, Burnaby, V5E 3Z3 604.521.7764
The New Vista Society is pleased to be a provider of safe, affordable housing and long term care in Burnaby. With 540 units of existing housing units and 150 more being built, we are also excited to be opening a brand new long term Care Home for 240 residents in the near future.
www.newvista.bc.ca @NewVistaSociety info@newvista.bc.ca
Service Canada 1.800.622.6232
www.servicecanada.gc.ca TTY: 1.800.926.9105 Provides information about CPP, GIS, OAS, Spouse Allowance, Survivor Allowance, Veterans Benefits, and any other general inquiries about government services and programs. Open Mon-Fri, 8:30am-4pm, local time.
Service BC 604.660.2421
www.servicebc.gov.bc.ca/seniors TDD: 604.775.0303 Provides information on seniors programs including BC Seniors Supplement and Property Tax Deferment.
AgeSmart
www.agesmart.info Provides information about latest technology and effective ways to use them.
College for the Retired 604.517.8732
www.cccrburnaby.org 6650 Southoaks Cres, Burnaby Offers a variety of courses for persons 50+. Learn for fun and teach for pleasure with many skill building opportunities. Call or check website for latest updates.
COSCO Health & Wellness Institute 604.261.6887
www.coscobc.org ws_coor@coscoworkshops.ca Offers free virtual workshops to seniors’ groups in healthy living, safety, and legal issues.
SFU Liberal Arts & 55+ Program 778.782.8000
www.sfu.ca/liberal-arts Offers a variety of intellectually stimulating courses, lectures and a liberal arts certificate program for adults 55+ year round.
UBC Extended Learning 604.822.1444
www.extendedlearning.ubc.ca/seniors Offers a variety of learning opportunities including the UBC Elder Scholar program, online academic exploration courses and Ageless Pursuits (Summer Institutes). Seniors 65+ may also qualify for exemption from tuition and application fees for UBC credit courses. Check the website for more info.
Burnaby Seniors Transportation 604.292.3901
www.BbyServices.ca/seniorstransportation Provides Burnaby seniors with transportation to their medical and dental related appointments. Call for details.
www.seniorsservicessociety.ca Provides New West residents 60+ with transportation to their medical and dental appointments. Subsidies may be available for residents with low income. Call for more info.
Driving Miss Daisy Seniors Services
www.drivingmissdaisynorthshore.ca
604.767.4030
Freemasons Cancer Car Program 604.872.2034
Provides patients with transportation to and from their primary cancer treatments (drive only in Burnaby, Vancouver, New West, and Richmond). Operates Mon-Fri 7am-5pm. Call for updates.
Bus Pass Program 1.866.866.0800
www.buspass.gov.bc.ca Offers an annual bus pass at reduced cost for seniors with low income and individuals receiving disability assistance from the province of BC.
www.translink.ca (Rider Guide > Accessible Transit)
HandyDART
Provides door-to-door service for people with disabilities.
Advanced booking is required. Call 604.575.6600 (option #1)
Taxisaver/Handycard
Provides discounts for persons with permanent physical and mental disabilities.
SPARC BC 604.718.7744 —Parking Permit Program 1.888.718.7794
www.sparc.bc.ca/parking-permit Provides parking permits for people with disabilities.
SPARC BC Accessibility and Enforcement Line 604.718.7734
*For additional transportation information and services, please see Transportation, page 26
* 3D Scuplted Cakes * Vegan and GF * Adult and Erotic cakes and cookies * Vancouver’s “Horror Bakery”
Baking for the
Sickly Sweet www.punkrockpastries.com Punk Rock Pastries 5548 Hastings Street, Burnaby 604-423-4101
