The Business Bulletin
Anyway, I’ve got a key, one of many
your life coach and I don’t want to
keys which make up success. It’s one
be either. Two, I’m a business lawyer
of what I call the Laws of Success.
so I’m going outside of my allocated
Ok, let’s get a couple of things straight.
pigeon-hole in writing this. Three,
One, I am not a business coach or
adopting this one philosophy may not change your life completely, but it sure will be a good start. Four, everyone’s definition of success is (and should be) different. Peter Drucker, the world renowned business management gurus, was the one of the first to write “what is
Steven Mather Steven Mather Solicitor Steven Mather is a Consultant Solicitor and specialist in advising SMEs on all legal issues affecting their business – from contracts, employees, intellectual property or disputes. He qualified as a lawyer in 2008 and in January 2020 set up on his own in order to deliver extremely high quality & efficient services to SMEs. 07912 605933 steven@stevenmather.co.uk stevenmather.co.uk
measured is managed, and what is managed gets improved”. And
When you set up in business (one assumes, dear reader, that you are self-employed or running your own business), my guess is that you did so for one of a few reasons. It may have been to ‘make a difference’ to a community (or just to ‘make money’), but it was most likely because you wanted independence, autonomy and to make a legacy for you and your family.
Indicators (KPIs) have been a
How do you know if you have succeeded?
mainstay for the last few decades,
This is where personal KPIs come into
as tools used to measure a wide
play. You should consider some of the
range of vital business objectives. At
following questions:
so, in business, Key Performance
a basic level, a business might have KPIs for things like: number of new
1. What is your desired outcome?
clients, sales revenue, satisfaction
2. Why does that matter?
scores. Boring spreadsheet stuff really, but a way in which managers can objectively compare staff and a method to see how units, teams or the whole company is performing.
36 | Issue 11 – Operations and Resources
KPIs are great in business.
3. How will you measure progress? 4. How often will you review progress?
