The Business Bulletin
Why is an induction programme important? Induction periods are an opportunity for a business to welcome their new recruit, help them settle in and ensure they have the knowledge and support they need to perform their role.
An effective induction programme
costly recruitment fees, negativity
ensures that an employer encourages
and disheartened staff. Below are
commitment from their new
two scenarios of the type of first
recruit and brings them along their
impressions created:
journey. Whereas a quick induction programme can lead to wasted time,
Scenario one “On my first day of employment, I turned up at the company ten minutes before I was due to start. When I arrived, the receptionist did not know who I was. She tried to call the finance department (the one that I was working in) but no one
Daxa Patel HR Results Ltd Daxa formed her company after spending over 25 years in HR; being part of senior leadership teams providing operational and strategic advice on employee matters. It’s important for Daxa that she provides SME’s with efficient, direct advice – saving them time and money so they can concentrate on their business. She ensures that the client receives a high-level HR service that gives them the results they are seeking. Understanding that each client’s needs are unique to them and therefore
from the department had arrived to work. Initially, I was not worried, as I was early. I sat in the reception area and after half an hour someone came to take me to my department. Most of the desks were empty and the person said that my line manager would be with me shortly.
Scenario two “On my first day of employment, I walked through the front door and the person at reception greeted me with my first name and welcomed me to the company. As I was walking through the office, a number of other employees already knew my name and also welcomed me to the company. Everyone knew that it was my first day of employment. My line manager took me to my desk and everything had been set up, my email address, login details were all there. She gave me a copy of an induction programme, including a detailed timetable for the next three weeks, showing exactly what I was doing, who I was meeting even when I was going to be taking my breaks. The induction programme
Everyone in my team was arriving late
included meeting one member
including my line manager.
from each of the departments in
My line manager quickly introduced me to a few other staff in the department, told me where the amenities were and said that he had
the company. Finally, it had stages in the programme when I would be touching base with my line manager again to ensure things were ok”.
providing the result that meets their
to go to a meeting so left me with
Creating those first impressions
requirements is very important.
a copy of the employee handbook
are key as they have a lasting impact
and told me to read it. I did not have
about the company. Scenario
a computer, my desk was not ready
one firstly told the employee that
so I was left perched on the end of
timekeeping was not important and
someone else’s desk”.
people could turn up whenever they
07813 084152 daxa@HRresultsltd.co.uk HRresultsltd.co.uk
6 | Issue 11 – Operations and Resources
