The Business Bulletin Issue #15 - Focus On Operations & Resources

Page 37

The Business Bulletin

Ask the experts Do you have a burning question that you would like the answer to? Or maybe you’re looking for some advice to help your business? In each edition some questions will be shared and answered by some of The Business Bulletin experts.

Q. Are profiling tools (like DISC) really worth it? A. I’ve found personality profiling tools useful when dealing with colleagues & clients. Many years ago we used ‘Insights’ for the senior management team, and that was very useful in understanding yourself, as well as the people you work with. By gauging someone’s main personality traits means you can communicate with them the way they want to be treated (the ‘platinum rule’) and also understand their drivers. Once you understand a personality type, you can better empathise with them as a fellow human being, rather thanas sometimes happen- you dislike them if they are the opposite of the type you represent.

professional to interpret the results

at least it sifts out the candidates that

James Tarry Scottsdale Moneywise

they can be extremely useful but not

just want to send a CV. It is useful to

on their own. One should still use

see the profiles and compare to other

the age old, tried and tested process

team members.

A. Making a mistake in hiring the wrong person can be very expensive and can also be destructive to a culture you are trying to build across the company. Conversely, hiring the right candidate can be a terrific boost to your company. The key to any psychometric test is the interpretation

of a good old chat with a potential employee just to get the ‘gut feel’ as well as a more in depth understanding

Paul Simpson TaxAssist Market Harborough

of the skills they bring to the table and the first impressions. In summary – yes they are useful…….to a point. Simon Evans WPA Healthcare

Q. Cyber criminals are only interested in big businesses right? A. This couldn’t be further from the truth. While big businesses are certainly key targets as the payoff is

of the results. In the wrong hands it’s like trying to judge the quality of a

A. We do use DISC in our recruitment.

going to be much higher. They are

bottle of wine in a supermarket by its

It does make the candidate go

also the ones investing millions into

label. In the right hands with a trained

through a detailed questionnaire so

cyber security and training.

Issue 15 – Operations and Resources | 37


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