The Business Bulletin Issue #2 - Focus On Sales & Marketing

Page 38

The Business Bulletin

Why isn’t my marketing working? The question I’ve heard most during my 30 or so years in the marketing industry is … ‘Why isn’t my marketing working?’

Is that a question you’ve asked

low-cost (or no-cost) tactical activities.

to increased website traffic, get that

recently? If yes, then I guess the

Hence common responses have

phone ringing and customers buying

scenario is not enough traffic to

been: “I’ve placed some ads but had

again. This does require taking a little

your website, the phone isn’t ringing

no response.” They are not measuring

time out and doing some thinking

enough, and not enough people are

it in any way and think their efforts

about you and your business. And

buying? You’re thinking what am I

and money invested is not delivering

most importantly, what you ‘know’!

doing wrong? Is it COVID stopping

footfall, enquiries or sales they

people buying? Don’t they like me

need, but how do they know? That

anymore? The truth is it could be any

approach will never work well.

number of reasons … now I’ll use that great phrase from “The Hitchhiker’s Guide To The Galaxy” … DON’T PANIC! Marketing is probably the biggest issue for people running or starting small businesses mostly due to their marketing strategies being poorly thought out and not delivering the results they expect, or indeed not having a marketing strategy at all.

A common error made by many is that there is some kind of ‘onesize-fits-all’ marketing strategy that you can follow and expect great results, whatever your business. This is simply not true, since all businesses are different, and all have different requirements. There could be some easy solutions by checking through some common things you may have

They are also probably doing ad

overlooked that you can do to help put

hoc advertising, jumping straight into

your marketing back on track, leading

Your marketing should ‘tell a story’… stories trigger emotion and emotion triggers action 38 | Issue 2 – Sales and Marketing

Here’s some questions to you to ask yourself: Do you know your ‘why’? This might seem a bit of a strange question to start with, but many people go into business. And don’t really understand all the reasons why or what their motivation is – what gets them up in the morning – but this underpins you and your business. If


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