The Business Bulletin Issue #7 - Focus On Operations & Resources

Page 40

The Business Bulletin

Recruiting

“Right First Time”

There are infinite benefits to recruiting “Right First Time” – not only that standard recruitment costs which often range between 15%-20% of the role salary – and for those harder to fill or very specialist vacancies it can be as much as 30%!!!

Hiring can take a disproportionate

a view to longer term partnerships is

60% of salary based on rate of people

amount of time as well, and if it’s too

critical. So how do you ensure your new

leaving due to poor recruitment

drawn out, the excitement of the

hire fits the bill – making sure you’ve

decisions. So make sure you’re very

prospect decreases so it just becomes

got it right first time.

clear about your organisational culture

a chore. A recruitment opportunity can lift the morale and change the dynamics of the team – and when it works, your business benefits from massive advocacy – free marketing!!

Stage One is to realise that, whatever the job market, it’s unlikely that a candidate will choose to join a business that doesn’t match their

and can articulate it easily, providing clarity and evidence for potential new team members. Of course, cultural fit doesn’t

own values, or culture. Cultural fit is a

mean hiring people who are all the

kind of glue which binds a business

same – in fact quite the opposite. For

together, so before beginning

example, if working collaboratively is

any recruitment programme, it’s

a key value or a usual way of working

important to be able to articulate the

in your business, then people who

business ‘personality’, its values, goals

have a genuine, authentic belief in

and practices. It’s worth noting that

the value of collaborative work will

a bespoke, commercially savvy

poor cultural fit costs too– a Harvard

be a better ‘fit’ than those who are

recruitment approach that brings the

Business Study carried out 5 years

more comfortable contributing as

talent you need into your business with

ago recognised the cost as potentially

individuals. And remember that a

(Don’t forget that return on any training investment for new hires turns into a BIG cost when it’s the wrong person – but pays huge dividends when directed at the right person.) Therefore, the importance of

40 | Issue 7 – Operations and Resources


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