Business Goa November 2019

Page 1

november 2019

VOL 5 ISSUE 11 panaji goa

goa’s only business magazine

RNI No.: goaeng/2015/59955

Postal license no.: G-2/RNP/Monthly/Goa-19/2018-20

www.businessgoa.in

gma marks its 44th annual day

Goa Management Asociation’s prestigious awards function and AGM

ASSOCHAM startup launchpad

industry dossier

50th iffi

The golden jubilee edition of the International Film Festival of India is all set to enthrall cine lovers

Mrinq Technologies wins the pitch challenge at this startup event

mewo

co-working

easybuy retail

rohit zantye

dev cluster

What started out as a chat board for tech enthusiasts has today turned into a robust community

the galleria

interview

Café Mira Bon appétit

schematter enterprise

The Grand Hyatt Goa’s shopping arcade displays an enviable line of top notch brands

surfing the pharma wave cesar menezes

Yachting Association of India has conferred its prestigious Lifetime Achievement Award on senior pharma entrepreneur Cesar Menezes

News Views Articles Interviews Profiles Focus Analysis Opinions Events Features



Authorised Fabricator


contents Cover Story 12

Yachting Association of India has conferred its prestigious Lifetime Achievement Award on senior pharma entrepreneur Cesar Menezes

High Street 16

The Grand Hyatt Goa’s shopping arcade displays an enviable line of top notch brands

Focus 20

12

The golden jubilee edition of International Film Festival of India is poised to steal the hearts of cine lovers

22 30

Starting Young 22

Dev Cluster is a group of techies who share ideas and know-how to create a buzz in the tech-space

Enterprise 24

Carl de Souza’s entrepreneurial venture is all about creating 3-dimensional prototypes

Interview 26

Chairman of CII Young Indians (Yi) Goa Chapter, Rohit Zantye shares the organisation’s plan for this term

Lady Power 29

Asheen Laljee’s event management firm, Red Letter Day is all about personalised touch and out of the box thought

Retail 30

Margao’s newest retail hub brings a wide range of fashion doubled with an enthralling shopping experience

CoWorking 32 32

A swanky new co-working space ‘MeWo’ is launched in Panjim by Shrinivas Dempo and Abrar Shaikh

34

Events 34

Vibrant Goa Global Expo & Summitt 2019 has pitched Goa as a business destination of high calibre and promise

Bon Appétit 48

48

29

An award-winning Delhi restaurant that has made its way atop Goan soil, thus embarking upon a journey of indulgence into the grandeur of Indian cuisine created by the ‘Masala masters’; Craving for some delicious and vegetarian fare that is out of the ordinary? Head to Café Mira, where the food packs a flavourful punch – scoring high on the ‘yumminess quotient’

50

COLUMNS

40 People Tree

44 Beyond Classroom

42 Strategy Matters

45 Corporate Citizen

Kishore Shah feels that too many decisions are being made on the basis on emotions and not cold facts

Guruprasad Mantravadi opines that the way ahead for the future of businesses is to be true to their business models

06 Editorial 08 Corpo Scan 28 Campus 28 BookShelf 33 StartUps 36 Events 37 Biz Bytes 52 Goa Buzz 54 Newsmakers 54 BG Quiz 04 | Business Goa industry Dossier | November 2019

Dr Pradeep Salgaonkar shares a story of a local snack joint brand equity being in peril

Daniel Albuquerque along with his coauthor, Dr. Subhash Sharma, launched their third work, Omega Circle: New Perspectives in Management & Leadership last month in Bangalore



NOVEMBER 2019

VOL 5 ISSUE 11 PANAJI GOA

GOA’S ONLY BUSINESS MAGAZINE

RNI No.: GOAENG/2015/59955

POSTAL LICENSE No.: G-2/RNP/Monthly/Goa-19/2018-20

INDUSTRY DOSSIER

www.businessgoa.in

GMA MARKS ITS 44TH ANNUAL DAY

50TH IFFI

The golden jubilee edition of the International Film Festival of India is all set to enthrall cine lovers

Goa Management Asociation’s prestigious awards function and AGM

ASSOCHAM STARTUP LAUNCHPAD

editorial

Mrinq Technologies wins the pitch challenge at this startup event

MeWo

CO-WORKING

EASYBUY RETAIL

ROHIT ZANTYE INTERVIEW

DEV CLUSTER

CAFÉ MIRA

What started out as a chat board for tech enthusiasts has today turned into a robust community

BON APPÉTIT

SCHEMATTER ENTERPRISE

THE GALLERIA

The Grand Hyatt Goa’s shopping arcade displays an enviable line of top notch brands

SURFING THE PHARMA WAVE CESAR MENEZES

Yachting Association of India has conferred its prestigious Lifetime Achievement Award on senior pharma entrepreneur Cesar Menezes

NEWS VIEWS ARTICLES INTERVIEWS PROFILES FOCUS ANALYSIS OPINIONS EVENTS FEATURES

november 2019 Publisher & Editor Harshvardhan Bhatkuly Co-Publisher & Group Head Urvija Bhatkuly Advisory Board Datta Damodar Naik Ralph de Sousa Rajiv D’Silva Swapnil Kamat Business Head Annalise Gouveia Reporter Nandini Dasgupta Sukriti Gracias Admin & Accounts Ashok Kolvekar Gaurish Naik Jlynna Fernandes Distribution & Logistics Mayur Santinezkar Pritesh Naik Contributors in this Issue Ameya Nayak Daniel Albuquerque Guruprasad Mantravadi Kishore M Shah Dr Pradeep Salgaonkar Editorial, Advertising & Administrative Office

Business Goa

409, Citicentre, EDC Patto Plaza, Panaji, 403001 Goa India Tel.: 0832-2437822 Email: businessgoa.media@gmail.com Unsolicited material may not be returned. The opinions in columns and other stories expressed in Business Goa Industry Dossier are not necessarily that of the publishers and the Publisher/Editor shall not be held liable for any inaccuracy or otherwise. While great care is being taken to ensure accuracy of information, the publishers are not responsible for omissions or incorrect information. No part of this publication may be reproduced without the permission of the publishers.

Be future aware The illiterate of the future will not be the person who cannot read. It will be the person who does not know how to learn. Alvin Toffler Goa – being small that it is, one wouldn’t expect the island-ish nature of its business stakeholders. Although many entrepreneurs hold memberships to more than one trade or industry organisations, it is not uncommon for them to isolate their business interests from that of their contemporaries – who may be stakeholders in a different vertical. What has happened with this kind of pigeon-holed interest building is that the industry as a whole has been devoid of a unified voice, when it comes to real issues. Of late, the state has witnessed cross currents with issues like taxi, shack allotment, amendment of transfer/lease guidelines of plots in industrial estates, or public outcry on the proposed marina. It appears that each industry association linked to the issue is battling it out single-handedly – and leaves one to wonder that maybe the voice of business needs some serious augmenting and larger amplification. The lack of such a united voice can render even a strong case on merits not attain its desired outcome. With stronger voice, I also mean the ability to put in the best arguments for the industry. Goa’s small size is often cited as a hurdle to the idea of its industrial imprint. For many years, another excuse that was conveniently thrown at industry hopefuls was about the land that was locked in SEZ litigation. Now that a substantial part of the land has been repatriated into the system and availability, there should have been a larger debate on its use – and more pressure should have been exerted on the government to look at things differently – with an eye on the future of the state’s business prospects. One hears that the unlocking of the SEZ land freeze has once again opened the floodgates for backroom machinations for allotment of industrial plots – irrespective of the

Harshvardhan Bhatkuly industrial dividends that it may accrue to the state or its younger entrepreneurs. The same cookie-cutter method is at play – and these plots are eventually eyed for exactly the wrong reason than what they are intended for – its real estate proposition. The state government has also amended the Goa (Regulation of Land Development and Building Construction) Act-2008 and the Goa Land Development and Building Construction Regulations-2010. The state wants to provide around 3.7 lakh square metres of land in different industrial estates which were reserved as ‘open spaces’ to ‘new investments’. The powers-that-be may have not sensed it, but the winds of change have blown over Goa and the generation that built an engineering-led manufacturing entrepreneurial growth engine has made way for engineering-led ideas ventures and startups. That industrial land was not available could have been one of the reasons for that; or that millennials just don’t have the mojo or patience to put in to make an industrial or manufacturing business work, unlike a generation or two that preceded them. No one can question the logic of a new generation – but one can always stay in sync with new ideas. Sadly, what we have done with a raging issue is to host small events to show that we are in tune with the times. In an age replete with tokenism and social media optics, this attitude to not walk the real talk, while pretending to do so, may prove counterproductive. This is exactly where business organisations need to step in and draft ideas for a younger Goa. We need to accept that there is a serious blurring of lines in the vision that Goa’s powers-that-be (political and industrial) is toying with vis-à-vis the real aspirations of its youngsters. It may be too late in the day for governments to ideate on the next wave… but a stronger, educated and more united industry voice can definitely lead the way

Printed, published and owned by Harshvardhan V. Bhatkuly and printed at Printek Printers and Published at 409, Citicentre, EDC Patto Plaza, Panaji - Goa 403001. Editor: Harshvardhan V. Bhatkuly

06 | Business Goa industry Dossier | November 2019


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CorpoScan

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GSL launches 3rd coast guard offshore patrol vessel ‘Sajag’

Commissioning of ‘Sajag’

The 3rd vessel of the indigenous project for 05 offshore patrol vessels for Indian Coast Guard was ceremoniously launched on 14 November 2019 at

Goa Shipyard Limited by Vijaya Shripad Naik, wife of minister for state Defence, Shripad Yesso Naik. The vessel is named ‘Sajag’ and was launched with much fanfare at GSL in the distinguished p r e s e n c e of Subhash C h a n d r a , IAS, Secretary (Defence Production); DG K Natarajan, PTM, TM, Director General Coast Guard; RAdm Philipose G Pynumootil, NM, Flag Officer Goa Area; Commodore BB Nagpal, NM

FSSAI to submit report on formalin by November 28 to High Court The High Court of Bombay has asked the FSSAI to file a report by 28 November 2019 in which they need to specifically mention the standards in relation to the sale of fish in Goa as well as the context of the presence of formalin. If the executive of FSSAI fails to present the file by the said date then they must remain present in the court personally along with all records to indicate that steps have been taken in the matter, also they need to explain the reason behind the non-compliance. The FSSAI has been provided with enough time to investigate the matter since this exercise involves consultation with the experts. The report is expected to be

filed within six months from the making of the High Court order. The High Court didn’t observe any response from FSSAI, finally they noted in order dated August 28, 2019 the statement made on behalf of the counsel appearing for FSSAI that the report will be filed within four weeks from the said date but the deadline expired on September 28, 2019. However, no file is reported neither any extensions are applied nor the counsel or the FSSAI has appeared in the court

High Court premises to be shifted The High Court of Bombay at Goa will be shifted to a new building coming up at Porvorim, said Chief Minister Pramod Sawant. The shifting will take place during the summer vacation while its functioning will commence

from June 2020. Dr. Sawant said that the 90-crore project, led by the contractor M V Rao and company will be completed by 31 March 2020. L K S India is the consultant for the High Court building project.

08 | Business Goa industry Dossier | November 2019

(Retd), CMD, Goa Shipyard Ltd and various other senior dignitaries. This indigenous project was launched by Prime Minister Narendra Modi on 13 Nov 2016. It is creditable for the shipyard to complete the 100% hull construction and bring the vessel to the advanced stage of outfitting for delivery in October 2020. While recognizing the excellent efforts and achievements of Goa Shipyard, Shripad Naik congratulated the personnel of Goa Shipyard and Coast Guard for the launching of the vessel. He acknowledged the tremendous contribution of Goa Shipyard in indigenous shipbuilding, catering to the acquisition requirements of

the Indian maritime forces. Speaking on the occasion DGCG K Natarajan also praised GSL for its professionalism in consistent delivery of quality ships, within the contractual delivery timelines. He also lauded the bonhomie and partnership between Coast Guard and GSL. On this occasion, Cmde BB Nagpal, CMD GSL said “In line with the Shipyard’s tradition of delivering on time, we are confident to deliver the 3rd vessel, launched today, as per the contractual schedule. Our endeavour has been to maximise the indigenous content on these ships and I am happy to state that 70% indigenisation has been achieved for these ships”

Chief Minister rejects proposal on fisheries corporation

withdrew his consent Former fisheries by putting his earlier minister Vinod remark as “regret”, Palyekar on 17 and rejected the November claimed proposal for setting that Chief Minister up the fisheries Pramod Sawant corporation without has rejected the justifying any reason, proposal to set up said Palyekar. Goa State Fisheries Dr Pramod Sawant Palyekar said the Corporation. He said this government is least bothered while replying to a RTI about the interest and welfare application. Addressing of the people. He said “Goa media persons, Palyekar Forward Party came to recalled that an approval had know about the rejection been granted on 10 September through the RTI reply. The 2018 for establishment of the main objective to set up the fisheries corporation. corporation was to ensure Curtorim MLA Alex the distribution of fish to Reginaldo Lourence had the people at subsidised raised the matter on July rate. This would also help 10, 2019 saying the Chief the fishing community for minister had promised to its sustainability and better set up such a corporation. functioning although on July 25, Sawant

“The project is also monitored by the High Court of Bombay at Goa, and at present 88 per cent of the civil work as well as the 22 per cent of the interior work has been completed. The building comprises of seven courtroom halls and after the completion, it would be

handed over to the Bombay High Court,” he added. Dr Sawant said, the estimates for the construction of the road adjoining the new high court building have already been prepared and the inauguration of the new building is expected to take place in April 2020


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DG Shiping to clear naphtha- Safran-HAL helicopter project at Honda Ind’l Estate to start laden Nu Sho Nalini

Chief Minister Dr Pramod Sawant has informed that the Directorate General of Shipping (DG Shipping) has taken the responsibility of roping in marine engineering experts to carry out an operation to salvage the naphtha-laden tanker ship ‘Nu Shi Nalini’. A five-member committee which also comprises the chief secretary and Mormugao Port Trust chairman led by DG Shipping has been appointed to look after the salvage operation and added saying, “the government will only monitor the operation.” “We have already informed the central Government that the DG Shipping has taken the responsibility of emptying

the tanker of naphtha,” said Dr Sawant. Two Singaporebased agencies had shown their interest in the operation although the DG Shipping will finalise the agency as well as draft the work order. All safety measures are taken into consideration before undertaking the operation. “The process also involves some risk factors so special care is taken which has resulted in delay. Despite all this, we need to see private salvagers while transferring the naphtha from the ground to another ship,” he said. “To prevent any leakage of naphtha, boom barriers are put around the ship.” Professionals from Singapore are engaged for the operation, he added

Agonda demolition drive has irked stakeholders

The French company Safran has announced that Hindustan Aeronautics Ltd.’s helicopter maintenance and overhaul project proposed at Honda in Sattari taluka will start soon. Safran, the joint venture partner of HAL (Hindustan Aeronautical Ltd.) said, the greenfield project over 1,000 sq. mtr of area at the Honda Industrial Estate will be prepared for commissioning by June 2021 and will go in for expansion in capacity by 2025. The officials of both the companies informed that they are looking for local talents and are willing to employ Goans who will be

sent to France for training and this will create employment for the state. The officials revealed that the designing of the plant facility is complete, and the recruitment will begin shortly. They also said that both the Goa IDC and the Goa Investment Promotion and Facilitation Board have played a role in putting the project back on track. The project had been announced in 2016 by Manohar Parrikar during his tenure as defence minister. It had been feared that the project would not take off in the state, but with the efforts of the company officials and Government support the project is finally set to roll

D. Kumar Pillai passes away Demolition drive was commenced at Agonda beach on 6 November which continued till 7 November 2019. This has created a lot of tension and despondency among the Agonda stakeholders. On 6 November, 30 illegal structures on the beach were demolished and the number extended to 52, including the demolitions that took place on the following day. These structures were erected in private properties close to the beach area. As the demolition drive continued, locals complained that the tourism season would be affected in Agonda

as tourists from all over the world come here and many have already started arriving at the state. The demolition taking place at the beginning of the tourism season has disappointed the stakeholders. The demolition took place in the presence of police led by police inspectors of Canacona, Quepem, Curchorem to maintain the law and order of the region. A magisterial team comprising of deputy collector Rohit Kadam, Canacona mamlatdar Radhuraj Phaldesai and GCZMA officials were also present

10 | Business Goa industry Dossier | November 2019

Former chairman of Goa Management Association D Kumar Pillai passed away at Colombo, Sri Lanka on Sunday 3rd November. It is learnt that he suffered a massive heart attack while attending a training conference. Pillai was on a visit to the

island nation as a faculty for training of members of Lion’s Club International, of which he was an active member. Managing director of Oriyon Mouldings Pvt Ltd, Pillai had immense experience as an organisation man. He had earlier served as member of the national council of All India Management Association (AIMA) and was Chairman of Goa Management Association (GMA) from 2014 to 2016. Recently, he was elected to the managing committee of Goa State Industries Association by securing 100% of the votes polled. He had also served on various committees of Goa Chamber of Commerce and Industry and was also part of the British Business Group


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coverstory

cesar menezes

surfing the pharma wave Yachting Association of India has conferred its prestigious Lifetime Achievement Award on senior pharma entrepreneur Cesar Menezes

12 | Business Goa industry Dossier | November 2019


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F

rom a young age Cesar Menezes was handed responsibilities – small and large. A keen learner with a passion for deep diving into any subject, his ability to worked up the ladder made him take over the corporate responsibilities entrusted to him by his illustrious father, Pascoal Jose Menezes. The Wallace Group and its associated companies, engaged in the manufacture and marketing of pharmaceutical formulations – has at its helm a Executive Chairman who is known for his qualities of the head and heart. The Wallace Group concerns are present in every region of the country. The manufacturing is done in four factories owned by the group and located at Goa, Karnataka and Himachal Pradesh and in another thirty contract manufacturing sites spread across India. The group markets hundreds of products and they reach every part of the country through 24 depots covering all states of India. The group directly employs over 2500 people all over India, the largest segment being in sales and marketing. Additionally, hundreds of people are indirectly employed through its ancillary activities. César Menezes could carry the weight of heading of a large business organisation for a long time and the load always rested lightly on him. He had his grip on every function – be it sales, production, distribution, finance, purchase or human resources. His knowledge is not from textbooks and business schools but from his hard-earned experience. His managers say that however tense the business situation may have been, Menezes, with his cool and composed demeanour could manage to show the way in minutes. One of Cesar Menezes’ strength is to be in total control of his time. This makes him a

business leader who likes to listen to all opinions, but keeps his own counsel. This also makes him take business decisions at a time that he chooses to. Nothing can rush him to a decision – more often than not, a studied and reasoned one. Over the years, as a business leader with poise and integrity, Cesar Menezes has been looked upon as a senior statesman, guide and mentor by many. Heading industry bodies like Goa Chamber of Commerce and Industry, Confederation of Indian Industry, Goa Pharmaceutical Manufacturers Association and the Goa Management Association – the hallmark of his leadership has always been to bat for the cause of the industry that he espouses. Never one to sugar coat his opinions, he is known to have taken up causes on strong grounds of principle and best practices. However, a gentleman of the old block that he is, his views and opinions rare come in the way of a relationship – within the business fraternity or outside. Despite actively heading the businesses that he grew with dedication and efforts, Menezes took a voluntary decision two years ago to hand over the reins to his two daughters while he makes himself available to guide them as the Executive Chairman. His personal interest and participation in sport is somewhat proverbial. He has been a participant and patron of various sports like yachting and rifle shooting. He has headed the Goa Yachting Association and the Boat Sailing Association for more than three decades. As if to highlight this feature of his personality, his 75th birthday celebrations were marked by a 75 Knot Sailing Regatta and Wind Surfing event in which he was himself

a participant. This has now become an annual event. This year, the Yachting Association of India (YAI) conferred upon Cesar Menezes the Lifetime Achievement Award for his outstanding contribution to the sport of sailing in India. This is an award not conferred annually but only when a fit case arises. What endears him to people the most is his human side. He is every inch a people’s man. Regardless of how big or how small the person he is speaking to, his approach is simple, direct and humane. The business community in the state is ecstatic as the

sportsman in him has been feted and honoured at the highest level of Menezes’ chosen sport – yatching and sailing

November 2019 | Business Goa industry Dossier | 13


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Lifetime Achievement Award for Cesar Menezes

A

t the recently concluded AGM of the Yachting Association of India (YAI), the Life Time Achievement Award was conferred upon Cesar Menezes, President Emeritus of Goa Yachting Association (GYA) – for his outstanding contribution to the sport of sailing in the country. As Menezes was travelling, the award was received on his behalf by his daughter Rashmi Menezes and son-in-law Vinay Pinto, at a glittering awards function held in New Delhi. The award was presented by President of YAI Adm. Sunil Lamba, retired Chief of Naval Staff. The Life Time Achievement Award is the highest recognition for an individual’s contribution to the sport of sailing in India. Cesar Menezes was instrumental in the formation of the Goa Yachting Association in 1973 and was its founding General Secretary. Menezes purchased many sail boats and got Goan youngsters into the sport of sailing. Goans soon started to excel in the enterprise class and the sport grew gradually. Menezes also participated in the state championships in the enterprise class and won the gold medal for several years. He represented Goa at the national championships in the enterprise class and put up a creditable performance. He organized the Enterprise World Championship in Goa in 1997 and again in 2002. Menezes also organized the OK Dinghy World Championship in association with the Army in 2003 in Goa. Menezes has organized the Goa State Sailing Championship for almost 40 years and now for the past 5 years has been a part of the organizing committee as mentor and President Emeritus. In 1980, when windsurfing became a popular sailing class

abroad, Menezes formed the Windsurfing Association of India (later re-named as Board Sailing Association of India), and helped promote and popularize windsurfing in Goa and all over India. He hosted the first National Windsurfing Championship in Goa in February 1980. Over the years, Menezes purchased dozens of windsurfing boards and helped Goans excel in the sport. Due to his efforts, Goans have dominated the sport of windsurfing in India winning golds for more than three decades. He promoted, sponsored and organized the Boardsailing and RS:X class National Championships (currently called the All India Board Sailing Championship) for the past 35 years. Due to his efforts, several Goans represented India and won medals at the Asian and other International and World Championships. Many a times the entire expense of these international participations were borne by Menezes. In the late 1980s Menezes saw the popularity of the Optimist class at the National level and realized the need to promote Optimist class sailing amongst young children in Goa, so as to provide them an early start in sailing. He purchased 7 Optimist sailboats and started the promotion of optimist

14 | Business Goa industry Dossier | November 2019

Rashmi Menezes and Vinay Pinto with President of YAI Adm. Sunil Lamba, retired Chief of Naval Staff

class sailing in Goa. Within a short period of two years, Goan sailors made a mark at the National level, and soon won gold medals at the National Championships and represented India at International Championships. He organized the Optimists Nationals in Goa. Menezes’ singlehanded contribution to promotion of sailing in Goa, was recognized by the Govt of Goa, and he was awarded the highest State sports award, the “Jivbadada Kerkar Award” in the year 1994-95. He was on the Executive Committee of the Goa Olympic Association. Menezes was also elected to the Executive Council of Yachting Association of India, as the representative of the Boardsailing Association of India and served on the YAI Council for several years in the 1980s and 1990s. Of late, Cesar Menezes saw that many of India’s earlier national and international Champions were now sailing in the Seabird class, but there were no competitions for them. In 2018, he decided to host the “75 Knots sailing regatta” for Masters, in the Windsurfing and Seabird class of boats, to bring back the old veterans of sailing together once again and sail together in a friendly competition. The Chief Guest at this event Late

V. Adm. Manohar Awati at the age of 92 years travelled almost 600 kms by road to be a part of this event. He hosted all the veteran sailors in Goa, meeting all the expenses for their lodging and boarding in Goa, for transportation of Seabird boats from different parts of India to Goa and back, and all other championships expenses. The 75 Knots regatta was a grand success and won kudos from all the top sailors of yester years. In 2019, he once again hosted the 75 Knots regatta in Goa, on the popular demand of the master sailors To make this event even bigger and better he also sponsored and supported GYA to simultaneously host a Multi Class National Ranking Event so that the youngsters could interact with the veterans and their experience could percolate to the new generation. The championships were a grand success and won high praise not only from the sailors, but also from members of the International jury, and the representatives from YAI, SAI and INSA. Cesar Menezes’ yeomen service to promotion of Yachting in Goa and India over the past 45 years, has been recognized at the state and National level and is unsurpassed in the annals of Yachting in Goa and India



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The Galleria G

rand Hyatt Goa has opened its doors to The Galleria, a new shopping experience within the resort. The shopping space features a combination of quirky and premium brands ranging from Mario Miranda, John’s Umbrellas, Shaze, Hidesign, Speedo, Jamavar, Bipha Ayurveda, Freedom Tree and, for the first time in India, Van Andel & Peace Jewellery. Spread over 5000 square feet, The Galleria is a new addition to the expansive resort offering yet another experience to its guests. With kids’ activities, swimming

The Grand Hyatt Goa’s shopping arcade displays an enviable line of top notch brands

pools, an adventure park, entertainment, dining, sailing centre, casino and a spa, there is something for everyone, becoming the perfect destination to spend the weekend or day off with family and friends. Discover a range of quirky barware from Shaze, leather bags from Hidesign, a collection of furniture and home accessories from Freedom Tree and vignettes of Goa from Mario Miranda’s gallery. Perfect for rain or sunshine, John’s Umbrellas offers a collection of easy lightweight umbrellas, while Speedo

showcases the best in swimwear. Jamavar offers an exquisite collection of stoles, scarves and throws in pure pashmina, silk and kani. For unique hand-crafted jewellery, Van Andel & Peace creations are luxurious and contemporary. Each piece of jewellery is totally unique and is handcrafted from conception to finished piece by one single artist in their private studio. For personal care, head over to Bipha Ayurveda which offers a portfolio of health and beauty care regimens inspired by the beauty rituals of Kerala

Guests can choose over 101 experiences: Jaco Le Roux

Grand Hyatt Goa always endeavorus to give guests not just good service but an overall memorable experience. The resort today, is an encompassing destination with over 101 experiences for guests to choose from; and The Galleria is a new addition to the resort offering yet another experience to our guests. It is a shopping experience combined with kids’ activities, swimming pools, an adventure park, entertainment, dining, sailing centre, casino and a spa. There is something for everyone, becoming the perfect

destination to spend the weekend or day off with family and friends. The Galleria has been thoughtfully planned keeping easy access in mind for the convenience of in-house guests as well as locals who would like to shop at the stores. It has four entry points, allowing guests to enter the shopping space from different parts of the resort. Even the stores, have been selected to offer guests diverse options quirky, premium and functional products.

Jaco Le Roux

General Manager, Grand Hyatt Goa

16 | Business Goa industry Dossier | November 2019


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Shaze Design your at-home bar with the exquisite barware, bar sets & accessories. Buy designer barware set including whiskey decanters, champagne buckets and more at Shaze.

Mario Gallery Shop for a wide range of products like books, originals, limited edition prints, prints, perfumes, collectables, CDs, clothing, lighting and so much more. From Goa’s master artist, Mario Miranda.

Speedo Leading swimwear brand, Speedo is passionate about life in and around the water. The range of collections includes swimsuits, swimming shorts, footwear and swimming accessories for men women and kids.

Freedom Tree

The country’s only trend studio, Freedom Tree recommends edgy global colour design and unique coordination for your home. The brand features a wide collection of furniture, tableware, textiles, floor coverings, lighting, home fragrances and accessories. At Freedom Tree, the team designs with joy, no pretense, and dollops of relevance. Bold and graphic in colour, there’s always something unique and unexpected. Ranges are designed in-house and produced in India, a seamlessly blending identity and eclectic design elements If design is about ‘form follows function’, Freedom Tree Home Store adds a fresh feeling to the mix. It’s about easy living, trendy colour mixes, fuss free products. Everything is designed at the studio and made in India, the work of many heads, hearts and hands. A place for the free and joyous. The founder of Freedom Tree has always seen spaces as a nurturing place for family and friends. A place to relax, and be easy. The studio’s spirit is to celebrate modern India as a vibrant design destination – it is a thumbprint against standardization. Loveable and fun products make everyday living beautiful celebrating a freedom of expression, freedom of thought and freedom of being.

November 2019 | Business Goa industry Dossier | 17


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Hidesign India’s leading luxury accessory brand Hidesign will retail its entire range of signature premium leather accessories that are handcrafted using vegetable tanned, eco-friendly leathers. Dilip Kapur, founder & president of Hidesign says, “We are glad to launch our third store in Goa at the Grand Hyatt Goa. The space and its offerings are designed to match the demographics that the state caters to. With the high influx of luxury travellers from across the world, Goa is the ideal choice for a brand like ours.” The store located at the Galleria, Grand Hyatt Goa will also be home to Hidesign’s partner brands like Chocolates by Mason & Co, Honey and Balms by Last Forest, Travel inspired goods by Le Pondicherry and Soaps by Probiotics House. The brand is proud to promote products that are produced in Hidesign’s hometown Pondicherry and surrounding areas which share similar values of being natural, healthy and artisanal.

Bipha Ayurveda

Bipha’s range of ayurvedic formulations help us to discover how ayurveda can make you healthy and happy. The wide range of thailams, arishtams and lehyams are prepared according to the ayurveda classical texts, without adding any chemicals or preservatives.

Jamavar

The word Jamavar translates to a robe worn around the chest and is a traditional Kashmiri shawl. The store brings to you a collection of stoles, scarves and throws in pure Pashmina, semi pashmina, silk and kani.

John’s Umbrella Ruling the Indian umbrella market for over 70 years, John’s Umbrella presents its wide range of products from umbrella and neck pillows to water bottles and school bags.

Van Andel & Peace

Van Andel & Peace is a luxury jewelry brand where each creative design is unique and handcrafted from start to finish. Van Andel & Peace love to work with the highest quality gemstones and diamonds, set in 22ct and 18ct gold, often also combined with hand hammered and oxydised silver for their distinctive signature antique effect. Each piece of jewellery is totally unique and is created by hand from conception to finished piece by one single artist in their private studio, and is personally overseen by the master, Kees van Andel, with his meticulous attention to detail. There is no casting and no duplicates. Each piece is made with love and care and can take from between 3 days for a simple ring to 2 weeks for a complex design to make. No one jewel is exactly the same as another, so no one jewellery design is ever the same, so you can be sure that your own special Van Andel & Peace design is unique for you and you alone. 18 | Business Goa industry Dossier | November 2019


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iffi 2019

Facets of the International Film Festival of India 2019

The golden jubilee edition of IFFI is poised to steal the hearts of cine lovers

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By ameya nayak

he International Film Festival of India (IFFI) 2019 marks the 50th (Golden Jubilee) year of the film festival that happens to be one of the premier film festivals in the continent. The magnificent opening ceremony of the 50th edition of the much awaited IFFI will be hosted by renowned ace Bollywood film maker and entertainment master, Karan Johar. The festival is all set to be inaugurated at the hands of Bollywood icon and living legend Amitabh Bachchan. Further, Tamil megastar Rajnikanth is going to be conferred with the ‘Icon of Golden Jubilee’ award for his exceptional contribution to Indian Cinema. The ‘Robot’, ‘Lingaa’ and ‘Enthiran’ star took to social media to thank the Indian Government for the prestigious honour being bestowed upon him.

This IFFI will showcase 200 films from 76 countries, while the country of cinematic focus this year shall be Russia. The IFFI 2019 will further screen 26 feature films and 15 non feature films in the Indian Panorama section and will also focus on women directors and shall showcase ‘50 films by 50 women film makers’ What is unique about this year’s festival is that it will showcase 200 films from 76 countries, while the country of cinematic focus this year shall be Russia. The IFFI 2019 will further screen 26 feature films and 15 non feature films in the Indian Panorama section and will also focus on women directors and shall showcase ‘50 films by 50 women film makers’. Besides, French actor Isabelle Hupert will be honoured with the ‘Lifetime Achievement Award’ for a foreign artist at the IFFI 2019. Some other prominent facets of IFFI 2019 include: · Diverse Film Sections such as ‘Master Frames’, ‘Soul of Asia’, ‘Retrospective Cinema’, ‘Silent movies featuring live music’,

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‘Restored Indian classics’, ‘Global contemporary cinema’ and screening of Award winning cinema that has been the recipient of global recognition such as at the Cannes film festival, Toronto International Film Festival (TIFF), the Oscars and so on. · Star-studded ‘Red Carpet’ events that witness the presence of both global and nationally recognised celebrities who have been widely acknowledged and appreciated for their contribution to the world of cinema. · Extensive interactions with industry masters through the concept of ‘Master Class’. · Workshops and interactive sessions with renowned personalities from the world

of cinema that involves experience narratives and advice to upcoming film actors, film makers and cinema enthusiasts. · Immersive experience of cinema alongside the charm of Goan atmosphere. · Platform for cinemas (both global and national) to display their cinematic excellence. · Extensive comprehension and understanding of film cultures across various nations on the social and cultural fronts. · Incorporation of novel unconventional cinematic experience for movie enthusiasts. · Emphasis on strides and achievements of global, national and regional cinema, film makers and content creators. The Golden edition of the exalted film festival is all set to take place in Goa from November 20 to November 30, 2019



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Dev Cluster

Networking with Goan techies This group of techies share ideas and know-how to create a buzz in the tech-space

Tanmay Pereira Naik

Shalakha Kulkarni

Gajesh Naik

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he origins of Dev Cluster were sown seven year ago as a technology community that grew with Google’s GTUG Programme. Since then, partnerships with Facebook Developer Circles and the Free Software User Group (FSUG) Goa has allowed this technology community to grow into Goa’s largest tech community. They are building a massive community of engineers and technology enthusiasts here in Goa: a one-stop place to learn from global companies like Google, Facebook, Microsoft, as well as local technology enthusiasts. They believe in being pragmatic rather than theoretical. When asked what made the group start Dev Cluster, Tanmay Pereira Naik, from Persistent Systems says, “Two things primarily: Firstly, the lack of exposure that Goan students and engineers face. Secondly, the idea to make all Goan tech communities grow together. Tech events in Goa keep happening but nobody knows about what the other person is doing. We’re trying to solve that.” Dev Cluster officially launched with ‘Dev Connect’, an event in April this year. In the past years, they have already launched training initiatives for students in fields like web and mobile

app development, data science and deep learning through their various brand partnerships. Every month, the team at Dev Cluster organises meetups, talks and workshops to help the Goan student community to keep up with industry trends and to help working professionals grow and expand their network. Dev Cluster does not just cater to the Goan student community; it actively tries to help Goa’s startup community as well, through initiatives like the Design Masterclass, and workshops on Cloud, Machine Learning and Internet of Things. Dev Cluster has also built close ties with industry professionals and various local startups, through which they have

22 | Business Goa industry Dossier | November 2019

helped students secure internship opportunities and even jobs. About the growth of the startup ecosystem in Goa, Vardhana Navelker from Tangentia says, “the community is definitely growing and Goa boasts of some really amazing startups, which are making breakthroughs at the national level. What we all need is to come together and help each other out.” How has Dev Cluster helped the tech ecosystem in Goa? “We began by conducting tech talks on the latest technologies (and did this successfully for many years). In the past year, we received feedback to be more practical than theoretical, which drove us to conduct

Vardhana Navelker

training programmes and workshops every month. We even did a Design Masterclass for startups, wherein we had a Google Expert from Israel help rethink the way companies design products,” comments Shalakha Kulkarni, from Ajency.in, a 7 year old software development and interface design company. The group also has Gajesh Naik, a software developer who is currently in Class 6 at People’s High School. “His CV is as good as an engineering graduate’s,” say his groupies, who are professional tech guys. The team at Dev Cluster is gung-ho and shows no signs of slowing down. In fact, they are looking to increase their initiatives, programmes and participants moving forward. They recently organized “Tech.live”, a full day of tech talks on topics like Blockchain, DevOps and Cloud. Dev Cluster also supported DebUtsav Goa, an event that attracted enthusiasts of Free and Open Source Software (FOSS) from around the country on 14 September at GEC, Farmagudi. They even celebrated Digital Ocean’s Hacktoberfest initiative on 6 October, aiming to get people to contribute to building software and encyclopedias (like Wikipedia) together



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schematter

Discover a 3D World

Carl de Souza’s entreprenruial venture is all about creating 3-dimensional protoypes

Carl de Souza with a 3D model

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By sukriti gracias

cheMatter, founded by Carl de Souza is a startup that is into CAD in-house and in collaboration with freelancers which refer to the word Schematics that uses 3D printing to bring the CAD works to life. ScheMatter uses CAD & 3D printing to create products and prototypes for their clients in the field of engineering, architecture, shipbuilding, aerospace, art, education, research, cake toppers and moulds among other services. Carl de Souza, a mechanical engineer by profession completed his Diploma at Government Polytechnic Panaji and received his engineering degree from Padre Conceição College of Engineering, Verna. He has worked at Bosch Packaging Technology

Division and then moved into managing his family business. “I have always admired architects and civil engineers who create structures that are landmarks and affect our daily lives and felt that through my profession, I too could create or be a part of creating things in other fields that form a part of people’s lives,” says Carl. “My inspiration” he continues, “is my grandfather, Eng. Angelo de Souza who was the first Goan to hold an engineering degree in structural engineering. He had to travel to London University because there was no AMIE level programme in India at that time. However, he returned to India soon after completing his degree as he was keen in using his professionalism in his own country and was a consultant structural engineer for projects all over India.”

24 | Business Goa industry Dossier | November 2019

ScheMatter provides a one stop solution to its clients who want to create and develop products and scale models from their ideas in the form of a description or rough drawing. They also prepare 3D CAD models for architects and shipbuilding companies from their 2D views and sections, which can be then used to create a 3D printed scale models and layouts or a video presentation Carl’s entreprenurial venture, ScheMatter provides a one stop solution to its clients who want to create and develop products and scale models from their ideas in the form of a description or rough drawing. They also prepare

3D CAD models for architects and shipbuilding companies from their 2D views and sections, which can be then used to create a 3D printed scale models and layouts or a video presentation. In addition, ScheMatter designs housing to package electronic circuits and provide such clients working drawings and CAD files for mass production along with basic mechanical assemblies with load simulation; and provide prototypes and production drawings for the same. ScheMatter helps artists bring their ideas to physical form and create desktop size minime by scanning a person and printing him/her. It took Carl close to a year to put his venture together. On being asked about the beginning, Carl says, “Firstly, I had to develop my skills in CAD, which is very briefly


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dealt with during college and secondly, I had to learn 3D printing the hard way, because there was no other way to gain experience, because this is an uncommon and niche printing area. It is surprising to come across so many people and professionals who consider CAD & 3D Printing to be creating artwork and printing business cards,” he laughs. ScheMatter currently

consists of a tiny team of four members. “This does not include freelancers who collaborate with ScheMatter to execute projects in their own field of expertise and as a result our customers and clients get many more options such as animations of our CAD models and e-Sculptures etc. The major challenges that is faced till date is making people understand what 3D Printing CAD is and how they

can add CAD & 3D Printing in their profession,” says Carl. Up until now, Carl has funded the venture from his personal savings and finance. As ScheMatter was certified as a startup, Carl approached the DoIT for support, with regards to software and other assistance, however, DoIT did not support the venture. ScheMatter’s main aim is to help professionals and businesses in serving their clients better and individuals to have a one stop solution to bring their ideas to life. “ScheMatter has successfully helped professionals in various fields who have realised the benefits of our services in their field and the company looks forward to many more such cases,” says Carl with a vision to bring in a 3D world on Goa’s engineering and structural design landscape www.businessgoa.in

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InterView

Chairman of CII Young Indians (Yi) Goa Chapter, Rohit Zantye shares the organisation’s plan of action

rohit zantye

Policy advocacy and entrepreneurship are our focus areas Rohit Zantye

regards to organ donation; and also to convince people to pledge their organs. This year, we have sensitised more than 1200 people and quite a few of them have also pledged their organs. Road safety is comparatively a new vertical

Rohit Zantye is the Chair of Yi Goa Chapter for the year 2019-20. A Bachelor in Commerce from Goa University, he holds a Masters degree from the University of Mumbai. He has completed his MBA from the prestigious Symbiosis Centre for Management and Human Resource Development. After the completion of MBA he joined the family business (Zantye Group) and is looking after the cashew processing unit for the last decade. Since its inception in 1928, the Zantye group has led the industry in cashew processing and exports and has achieved global recognition. Rohit is also the secretary of Goa Cashew Manufacturers’ Association for the last 5 years and has been actively involved in taking up various issues faced by the cashew industry in the state. He has also served as President of Lions Club of Bicholim for the year 2017-18. What is the primary focus of Yi, for this term? Yi is an intregral part of CII formed in the year 2002 with the main objective to focus on issues of national importance. Yi Goa chapter was formed in 2008 and we have completed 10 years with a membership strength of 50. This year, our focus is on ‘Policy Advocacy’ and promotion of entrepreneurship. As of of our main projects in policy advocacy, we conducted a workshop on the new education policy which is drafted by the central government. We conducted this project with the help of Principal’s Forum and Directorate of Higher Education, Government of Goa. We had arranged experts from Mumbai to speak on these topics; and the program was attended by principals and management representatives of all the colleges in Goa. The participants and the colleges submitted their

suggestions on the draft New Educational Policy, which was then forwarded to the central government. What legacy programmes have you continued from your predecessors? Our flagship activities like Masoom, Gift an Organ, Road Safety, Thought Leadership Conclave (TLC) are all continuing projects and they are achieving new milestones with every new chapter president adding their contribution to this legacy. ‘Masoom’ is our flagship project which is creating awareness on child sexual abuse. During the last 5 years, we have sensitised more than 55000 children across various schools in Goa. mostly in rural areas. This year, we have sensitised more than 5000 children. The ‘Gift an Organ’ vertical was started 3 years ago with its main objective to remove the myths with

26 | Business Goa industry Dossier | November 2019

which was started last year. Besides creating awareness on road safety we have a very interesting project where we work with school children and its called as CHOTA COP. Here we train the school students on various aspects of road safety and this is followed by giving them a simple self assessment report card, where they can observe their parents and make notes. They can share the report card with parents and tell them how they could follow better traffic norms. A follow-up assessment is done after 6 months to see if there has been any change from the first assessment. By doing this, we are creating an impact at 2 levels – one is immediate, where parents will learn to be more conscious before breaking traffic rules as they wouldn’t want to set a wrong example; and also these children, when they are eligible to get a driving licence, will be aware about

the rules. Along with the above projects, we have an engagement with students of Goa Institute of Management to work on ‘blind spots’ and how to reduce accidents at these spots. ‘Thought Leadership Conclave’ is our annual business conference where we invite CEOs of top Indian companies to bring to the forefront transformative ideas that would redefine the way India lives both on the old guard and the startup movement. What is Yi’s mandate for the term – at national level? The pan-India vision of Yi is for local chapters to take an active part in Policy Advocacy and also to involve the youth in various nation building programs. Yuva is our extention where we start a yuva chapter in colleges; and this year we have started in 2 colleges with a membership strength of 145 students. The focus is also on creating an internship program for yuva members which can be offered by Yi members or CII members. The national agenda is also to create 10000 new entrepreneurs by the year 2022 across 40 chapters all over the country. For this, our chapter will also organise a boot camp which will be conducted in association with Centre for Incubation and Business Acceleration (CIBA). Your team had hosted a workshop for local farmers of Canacona. What was the idea behind this?


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What was the benefit that they derived? Under Yi Goa’s, ‘Rural Initiative’ vertical, we distributed 500 cashew grafts to the farmers of Paryemol Cola village in Canacona. Bees are a very important part of our food chain and they are very vital for pollination of flowers and formation of fruit. Bee keeping will not only help farmers with an additional source of income by sale of honey, but more importantly gain by more than 40% increase in yield. We have donated 2 boxes for bee keeping to the villages and we will hand-hold them for one year. If we find a positive impact of this exercise, we will replicate the same in the other villages of Goa. Who feature in your team at Yi Goa and what strengths do they bring to the table? We have 8 verticals in Yi Goa and each of them have

CII Goa president Lalit Saraswat and Rohit Zantye with members of Yi Goa

a vertical chair and co-chair which makes the executive committee along with our executive member Fernando, Past Chairs Nitin Desai, Rupesh Gauns, Omkar Kamat Sambari, Nikhil Khalap, my co-chair Anirudh Dempo and Goa CII Head Deepankar Bargali. Nothing would have been accomplished without the support of all the members of Yi Goa. We have a good mix of members and all are committed to the goal

of nation building. I would like to sincerely appreciate the efforts of our past chairs, Nikhil Lawande and Erle Britto, who have guided me during the year and have also been an integral part of all the activities conducted during the year. What are the various means that you wish to spread the message of Yi to Goa? At Yi Goa, we have our Facebook page where we post

all our activities; besides all activities of Yi National are posted on the Yi Instagram handle. But I believe we have some ground to cover on the aspect of spreading information of work done by Yi Goa through our various projects. I would like to thank Business Goa for giving me a platform for spreading the good work done at Yi Goa, not only this year; but over the last 10 years

November 2019 | Business Goa industry Dossier | 27


campus

bookshelf

VMSIIHE Hospitality Career Expo brings together leading hospitality brands and students from institutes across India

Writer: Pranjal Sharma | Publisher: Pan Macmillan India

V. M. Salgaocar Institute of International Hospitality Education (VMSIIHE) situated at Manora-Raia,Goa held the first edition of the VMSIIHE Hospitality Career Expo 2019. This one-of-a-kind career expo was opened to students from various hospitality and culinary institutes from across India, graduating this academic year 2019-20. Speaking about the event, Prof. Irfan Mirza, Director/ Principal of VMSIIHE said, “VMSIIHE Hospitality Career Expo 2019 is the ideal platform for representatives of the hospitality industries to meet, interact and engage

with the country’s budding talent from within hospitality institutes. Goa is one of the world’s fastest growing markets and we aim to encourage this growth. We have 23 leading hospitality brands and students from different parts of the country. We plan to make this expo an annual fixture.” The day-long event hosted leading brands, 13 hospitality institutes and industry stakeholders who could interact and network on a common platform. This event helped with an effective interaction among the students, renowned brands and industry enthusiasts

Goa Institute of Management to host Data Science Summit, Coalesce ‘19 Goa Institute of Management (GIM), will be organizing one of its most anticipated event, the two day long Annual Data Science Summit, Coalesce ‘19 on 11 Nov at their campus in Sanquelim. Coalesce (Powered by TVS Credit) will cover industry talks, debates, panel discussions, dataphone, workshops, one to one sessions and much more. Prominent industry leaders, regarded as experts in the field of data science and analytics, will be delivering informative talks and share insights on how the industry is embracing innovation and engaging in debates.

The event will offer students a platform to delve into the intricacies and implications of the various innovations occurring in the arena of data science. Topics over the two days will range from role of big data in public policies and governance to the use of AI in strategy and business transformation. Shailendra Kumar, VP & Data Evangelist, SAP will shed light on how data is making big money, while Avik Sarkar, former head of Analytics, Niti Aayog will speak about the role of big data in public policies and governance

28 | Business Goa industry Dossier | November 2019

www.businessgoa.in

india automated: How the Fourth Industrial Revolution is Transforming India

From scavenging to lunar missions, from railway factories to healthcare and even tax planning, automation is growing faster and deeper in India than is visible. In a country where more than a million people get ready for jobs every month, this rise in automation can appear as an unwelcome change or a threat to their livelihood. But the reality is that automation is enhancing efficiency, accuracy and accountability of India’s working professionals in ways that haven’t been seen Automation is turning before. Automation is helping to be one of the most generate information in impactful results of a data-poor country. It is the Fourth Industrial making India’s private sector Revolution technologies more active and government’s in India functioning more transparent and reliable. India to align itself with this Through several case revolution. studies of private enterprises The author is an economic and government departments, analyst, advisor and columnist India Automated chronicles who focuses the transformation on technology, that India is globalization and undergoing and media. He has how robotics and written and edited process automation books and papers on are infusing entrepreneurship, proficiency in our b u s i n e s s work and personal transformation and lives. Automation economic policy. is turning to be His previous book, one of the most Pranjal Sharna Kranti Nation: India impactful results and the Fourth Industrial of the Fourth Industrial Revolution, was the first to Revolution technologies in chronicle the role of emerging India. AI, drones, blockchain, technologies in triggering cybersecurity, 3D printing, transformative changes in augmented and virtual reality India’s industries. include automated processes. Pranjal has also served These are also opening new as a member of the Global categories of employment for Agenda Council at the World job seekers. Economic Forum for eight This book argues for years and is now a member of deeper collaboration between its Expert Network. In a career industrial and government spanning thirty years, he has sectors to ensure that held leadership positions automation enhances India’s in the media industry with steady growth while also organizations like the Business mitigating its negative impact. Standard, Times of India With this forward-looking group, India Today group, approach, Pranjal Sharma CNBC TV18 and Bloomberg brings us face to face with the UTV reality that it is imperative for


Ladypower

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Asheen laljee

Painting the town Red

Asheen Laljee’s event management firm, Red Letter Day is all about personalised touch and out of the box thought

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By sukriti gracias

orn and brought up in Pune, Asheen Laljee is a product of St. Helena’s and Symbiosis College of Arts and Commerce. She also holds a Diploma in hotel management. From her early years says Asheen, “My work has always been related to clients/guests relations, service industry and it’s always been about attention to detail.” As her educational background has been all about service and attention to detail, event management was an obvious choice for Asheen. The adrenaline rush that followed the completion of an assignment was another factor that led Asheen into the events business. Asheen began her own business venture in 2012, with her only investment being the printing of a few business cards and purchasing a car and a mobile phone. She also converted her living space at her home into a temporary office. Coming from a typical business class family helped sow the entrepreneurial skills, believes Asheen. She owes her

Decor at events hosted by Red Letter Day

success to her family. “I have met several people along the way during the journey of my life, who have inspired and motivated me. My family has been extremely supportive of whatever I am doing and proud of all that I have achieved in my journey so far,” she says. Speaking about her first event Asheen says, “The first event was an NRI wedding wherein everything in the decor was in-house (literally from the house). My personal dupattas, bed sheets, cushions, sofa… everything was used, but I had the maximum fun doing this event. We hired people to role play as uncleaunty from the bride’s side of the family. This English couple just wanted a complete Indian wedding experience. Another of our milestones was an international event that we hosted. It was in Thailand this year in April – a 75th birthday. It was indeed a beautiful experience and we had so much to take back from it.” Consisting of a strong team of 8 people who are experts in their area of work – from production, logistics

Asheen Laljee

and hospitality, everyone works together to create the best possible event. “The main challenge,” says Asheen, “is dealing with the low season. Also some clients are extremely demanding, which means we always have to be on top of our game. This is a field where designs are constantly changing. Old ones get phased out and new ones keep coming, so one has

to constantly be evolved and updated with new creations all the time.” Asheen is also part of Entrepreneurs’ Organization (Goa chapter) which has proved to be extremely useful, especially when it comes to networking and learning events. As part of the Entrepreneurs’ Organization, Asheen has had the opportunity to travel with a sense of purpose and attend some amazing events. While her company, Red Letter Day currently works on weddings and curating events and styling, they also plan on entering the corporate space as they have been receiving many enquiries regarding the same. Asheen’s future plans include continuing to do the good work that has been done in the past as well as striving to get better with each event in terms of design styling and execution. Besides working on new designs and concepts, Asheen Laljee hopes to set some new trends, in the near future so that she can, at some point, be a trend setter!

November 2019 | Business Goa industry Dossier | 29


retail

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Easy buy

Affordable shopping in South Goa

Margao’s newest retail hub brings a wide range of fashion doubled with an enthralling shopping experience

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asyBuy, the family friendly shopping franchise, launched in India in 2014, recently inaugurated its very first store at Navelim at Sitara Atrium, a fully commercial project with premium retail space in Navelim-Margao. The store is ideally located on the main highway with well managed parking to provide its customers a rich shopping experience. The Landmark Group, Dubai, one of the leading retail groups in the country is the holding group that has launched EasyBuy is also responsible for launching other retail formats like Lifestyle, Max, Spar and many more under its umbrella in India. The EasyBuy store in Goa is the 82nd such store to be launched in India. “This store is spread across 6000 sq ft and it offers trendy fashion for the entire family. It provides an excellent shopping experience with dedicated sections for men, women and kids The new value apparel retail format is poised to serve our neo India customers who are aspirational and want to be trendy. It has more than 1000 styles across for men, ladies and kids and team Easy buy keeps introducing new fashion and super styles at a super price,” says Rahul Naik of Sitara Group, the EasyBuy

30 | Business Goa industry Dossier | November 2019

“The store has more than 1000 styles across for men, ladies and kids and team Easy buy keeps introducing new fashion and super styles at a super price” Rahul Naik Sitara Group


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Former Chief Minister Digamber kamat inaugurates easyBuy. Also seen are Sayee and Rahul Maik with Mayor of Margao, Dr Babita Angle Prabhudesai

EasyBuy, the family friendly shopping franchise, launched in India in 2014, recently inaugurated its very first store at Navelim at Sitara Atrium, a fully commercial project with premium retail space in Navelim-Margao

store franchisee. This format of Landmark Group India targets the middle class families in tier 2 and 3 cities and the semi urban India. Often brands ignore this segment and therefore customers have restricted choice of outlets. EasyBuy is set to tap this unexplored segment with offering which satiate their desire to dress smart. The EasyBuy range has over 1,000 styles in the price range of `69 to `699. The product range is trendy with integrated design and colour palette for the season and at the same time appeal to the local sensibilities through appropriate styling. Easybuy stores are run by local franchisees and are located in high streets of tier 2 & 3 cities, thereby ensuring great convenience of shopping and quality service for the middle class family, like it has done to shopping in Navelim close to Margao

November 2019 | Business Goa industry Dossier | 31


coworking

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MeWo

MeWo launches its ‘work nest’ in Goa

Chief Minister, Dr. Pramod Sawant & Information Technology Minister, Jennifer Monserrate inaugurated ‘MeWo’ in Goa. With pre-booking of more than 30% of the work nest before its inauguration, the concept has already caught on in Goa proving its need and the gap it is filling in the ecosystem

Abrar Shaikh, founder MeWo along with Shrinivas Dempo, co-founder, MeWo Abrar Shaikh founder MeWo, Chief Minister Dr. Pramod Sawant. IT Minister Jennifer Monserrate and at the launch Shrinivas Dempo, co-founder, MeWo at the launch of the meeting and co-working brand

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eWo – Meetings & Co-Working, positioned as a premier and one of its kind ‘Work Nest’ was inaugurated at Panaji. MeWo is co-founded and is a joint venture between Shrinivas Dempo. chairman of Dempo Group and BIZ Nest a disruptive startup in the co-working space founded by Abrar Shaikh. The concept is being launched to facilitate everything around meetings and coworking for startups and corporates in Goa, who are exploring or who intend to start business operations in the state in an ultra luxurious ‘work nest’ environment in Goa. Inaugurated in the presence of Chief Minister, Dr. Pramod Sawant and Information Technology Minister, Jennifer Monserrate, MeWo aims to create a premier work space environment and desires to establish their ‘work nest’ in Goa. Both the founders were present at the occasion and looked ecstatic to bring a stepping stone in the ecosystem of Goa, which is bound to pave way for creating numerous jobs and business opportunities in near future for Goans and establish a premier ‘Work Nest’ concept in India. Chief Minister, Dr. Pramod Sawant commented “Shrinivas Dempo has always cared and worked towards the well being of Goa and growing employment and opportunities for Goans. MeWo is a great initiative supported by him and

activated by Abrar Shaikh for pushing the Goan ecosystem forward. MeWo has full support from the Government and I wish them the very best for this impact initiative.” Information Technology minister, Jennifer Monserrate said, “MeWo is a fresh initiative to grow the Goan ecosystem. Making ‘work nests’ for startups and corporates who are based outside Goa is a brilliant concept. We shall provide full support from the Information Technology Ministry to help MeWo. I wish Shrinivas Dempo and Abrar Shaikh the very best in their journey as partners at MeWo.” The concept had already caught on before MeWo’s launch with pre-bookings of around 30% from startup founders from Mumbai, Pune and other locations including few from Goa. The gap identified by the founders has reduced with several other signups in the pipeline. The work nest is expected a full house and will expand by 2020. “The response from the initial customers to whom we showcased MeWo has been overwhelming. We have prebookings of around 30% even before the launch. What more can a founder ask for around his concept for validation other than the customer acceptance before its launch? We tried and got as close as possible to our customer needs. We

32 | Business Goa industry Dossier | November 2019

understood their needs even before they realized it themselves and introduced them with MeWo,” said Abrar Shaikh. Sharing his insights, Shrinivas Dempo commented, “MeWo is a personal initiative, as I want to personally ensure the concept of MeWo scales and generates more employment and startups for growing the Goan ecosystem. Abrar proposed amazing ideas to bring new startups and corporates to Goa due to his research, experience and startup network and the gap that he has discovered. Our interests aligned and then we together decided to co-start MeWo.” The “Meetings” concept at MeWo shall allow you to get a fully serviced space for your formal and semi-formal meetings with inclusions such as WiFi, Printing, plush ambience, audio and video conferencing, café, personalized housekeeping and more, while the coworking concept integrates with all the amenities. BIZ Nest as a platform provides solutions to landlords and companies looking for office space through its Intellectual Property (IP). The primary goal is to support and activate new startups in Goa and to establish a ‘Work Nest” in Goa to support bigger corporates of the country which will create more opportunities and employment for Goans


startups

@businessgoamagazine

Startup Launchpad by ASSOCHAM held The startup event witnessed new ideas in business innovation and discussions on creating a growth engine

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SSOCHAM Startup Launchpad series was organised by ASSOCHAM and IncubateIND recently. The initiative is aimed to encourage startups and members of ASSOCHAM to work together and create partnerships that are beneficial to both stakeholders. ASSOCHAM Startup Launchpad is an industrial initiative which represents the interests of industry and trade that seeks to promote and encourage startups among individuals and businesses. ASSOCHAM, an amalgamation of chambers of commerce spread across the country, interfaces with the government on policies to promote economic growth. The Startup Launchpad event started with the introduction and enlightenment of the programme objectives which was followed by a panel discussion. Pitching sessions followed suit with ‘Startup Elevator Pitch’ Series that was designed to provide startups a platform to connect with industry’s best business leaders through a pitching session. A post-screening top 20 startups pitched in front of the esteemed jury panel to win as big as 1.5 cr. and incubation support at New Delhi Institute of Management, Delhi. This vision was supported by the Department for Promotion of Industry and Internal Trade (DPIIT) Ministry of Commerce, Government of India. Manguirish Pai Raiker, chairman, national council of MSME-ASSOCHAM,

to put before us their ideas.” “Goa has enormous potential in terms of startups and entrepreneurship. We look forward to the winners to explore, and moreover they will get an access of working with ASSOCHAM,” said Tripti Somani, founder Womennovator, MD KGS Advisors, while addressing the gathering. A panel discussion on the topic “Entrepreneurship, Government support and Women Entrepreneurship” saw panellists throw light on the issues. Geeta Joshi of Directorate of Trade Industry Apoorv Sharma, CEO, AICGIM

said, “We are moving all over the country with the Startup Launchpad. I know there are many entrepreneurs and startups in Goa. We are looking for better visionaries

and Commerce, informed about the two government policies and briefed on it. The first scheme is the ‘Chief Minister Rozgar Yojana (CMRY) – a state funded scheme, wherein the funding is done through EDC. This scheme has attractive benefits for lady entrepreneurs. The other scheme is Prime Minister’s Employment Generation Programme 2008 (PMEGP) – here the fund is provided by any nationalised bank. For service industry, one can avail a loan/funding up to Rs.10 lakhs; and for manufacturing industry the funding goes up to Rs.25 lakhs. This was followed by the pitching session, where a few outstanding presentations by startups were experienced. The startups demonstrated their unique offerings, scalability and promise of returns on investment. ANABATTLEFIELD Systems Pvt. Ltd (Bengaluru), and TGP Bioplastics Pvt. Ltd (Satara) and Mrinq Technologies LLP (Margao, Goa) came out successfully, with Rohin Parker founded organisation (Mrinq), winning the pitch competition in Goa. These winning startups from Goa state will now compete in the finals which will be held in Delhi. Atal Incubation Centre, Goa Institute of Management, hosted this first-ofits-kind event for the Goan startup ecosystem to help them grow and connect with other stakeholders

Mrinq Technologies tops the pitch in Goa Gifted in the field of wireless technology with extensive experience in hardware and product development, Rohin Parkar (left) founded Mrinq Technologies in 2017, along with his friend Malcolm

D’Souza. The company has developed IOT platforms using Wifi and Bluetooth (BLE) technologies which will enable quick adoption. These platforms can and will be used to develop innovative

next-generation products. Mrinq specialises in home automation, industrial IoT and asset management. Mrinq topped the pitch at ASSOCHAM Startup Launchpad in Goa

November 2019 | Business Goa industry Dossier | 33


events

@businessgoa

Vibrant Goa

A boost for Goa’s economy

This international trade expo has pitched Goa as a business destination of high calibre and promise

Piyush Goyal, Union Minister of Commerce and Railways with Chief Minister Dr Pramod Sawant at the concluding session of the three-day, Vibrant Goa Global Expo and Summit 2019

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he three-day, Vibrant GoaGlobal Expo and Summit (VG-GES) (October 17-19) received a much needed boost when none other than Piyush Goyal, union minister of commerce and railways affirmed that VG-GES would be the forerunner of active economic growth in the state of Goa. Goyal who was delivering the valedictory address at the conclusion of the three-day, VG-GES 2019 said, “I am

extremely happy to see that Manohar Parrikar’s dream of attracting foreign and domestic business into Goa through an international business convention of this scale has come to life. I would like to compliment chief minister Dr Sawant for supporting this initiative wholeheartedly.” Goyal pointed out that both the central government and the Goa government was working like a ‘double engine’

to spur economic growth in the state. “Prime minister Narendra Modi wants an economically empowered Goa and the Vibrant Goa initiative is a step in the right direction,” Goyal said. Goyal pointed out how Goa had a per capita income which was three times more than national average. He also stated how Goa with a gross domestic product of 14 per cent was ideally suited to compete with

Vibrant Goa 2019 • 12500 footfalls • 6500 business delegates • 1150 crores of business enquiries ( US$ 16.4 million) • 542 international delegates • 550 student buddies • 530 roadside banners in • 450 crores investments (US$ 6.4 million) proposals • 440 news print articles • 410 B2B meetings arranged • 275 booths participated • 180 Goan companies mentored for a year • 102 vendors • 83 international speakers • 60 self-help groups trained • 50 core team members • 52 countries participated • 45 international trade organisations as partners • 38 TV shows • 25 knowledge sessions • 22 country road shows • 20 national road shows • 20 radio interviews • 19 int’l delegations met Chief Minister of Goa • 16 states attended • 15 international Goa Desk MOU’s signed • 12 student buddies got job offers in foreign companies • 12 sectors of Goa • 10 Goan trade associations partnered • 10 National trade partners / chambers partnered • 9 Global Network team worked for a year • 7 Vibrant Goa Foundation trustees worked 24x7 • 2 world records created • 1 zero waste expo

Chief Minister Dr Pramod Sawant, Deputy Chief Ministers Chandrakant Kavlekar and Manohar Ajgaonkar along with co-publisher, Urvija Bhatkuly release Business Goa’s special issue

34 | Business Goa industry Dossier | November 2019


@businessgoa

“The Vibrant Goa summit was a fantastic opportunity to meet several entrepreneurs over the three days. The summit offered many business opportunities. I am looking forward to business and investment possibilities between Malaysia and Goa and vice versa.”

“This platform offers unique opportunity for networking and exploring collaborative platforms to explore the local and global markets. It helps foreign investors and augments and channelizes entire business eco systems of the state to drive the aspirations of local entrepreneurs”

“Vibrant Goa summit presented Goan business persons with a wonderful opportunity to showcase their products. My company who had put up a model wooden home at the summit is looking forward to expanding our business across Goa and the country.”

Shaunak Dave CEO-Asia, Optel Group, Canada

Caesar Fernandes Surendran Menon CEO, Wooden Homes Private Secretary, Malaysia-India Limited, Goa Business Council

other states in the country to attract business investments. Goyal complimented Goa government’s move to put in place a ‘single window’ system to attract new business. “Both Goa government and the central government must put their heads together to identify key sectors which can identify new investments into the state,” Goyal said. Chief minister Dr Pramod Sawant who also spoke on the occasion said that his government was very keen to work very closely with the many industrial bodies

“The Vibrant Goa summit was an extremely useful event. I could attend many informative sessions and meet many business persons from all over the world. There were several interesting sectors like oil and gas, technology, food and agriculture represented.”

“The Vibrant Goa was an incredible event. The collaborations that we saw at the Vibrant Goa summit is a great example of what we at BNI stand for. I expect the future of Vibrant Goa to be larger, as the need to collaborate to develop business and create jobs is being felt by all business leaders.”

Nasser Al Shuili CEO, Media First, Oman

Graham Weihmiller CEO, Business Networking International (BNI)

Jennifer Monserrate lighting the lamp at the inauguration in the presence of Chief Minister Dr Pramod Sawant and Industries Minister Vishwajeet Rane and other dignitaries

in the state like the Goa Chamber of Commerce and Industry, Travel and Tourism Association of Goa, Goa Technology Association and the Vibrant Goa Foundation among others to drive economic activity in the state. The CM also complimented the Business Network International (BNI) for initiating and nurturing this concept of as a tribute to late chief minister Manohar Parrikar and executing the project with the support of the state government and industry bodies

Goa can look forward to int’l trade: Kamat “Through the resounding success of the first edition of Vibrant Goa we have been able to convince more than 50 countries that Goa can be a good business destination besides tourism. Having created the requisite buzz, our plan will be to continue supporting entrepreneurs by connecting them with businesses beyond borders through delegations to other countries for B2B meetings as well as invite overseas delegates to Goa

from specific countries and sectors for trade and investments on a regular basis throughout 2020. To make this process result oriented, we will be engage with the state government and others to create necessary infrastructure and processes. A modern convention centre, facilities and ships at Mormugao Port for regular cargo handling and an effective Investment Promotion Board (IPB) will be pursued as top priority

items. The next VG-GES will be held from January 2426, 2021 in Goa. Based on the feedback received, all glitches will be taken care of and much higher trade and investments will be targeted at a much better return on investment for booth holders. Goan entrepreneurs, state government and delegates can look forward to an incredibly exhilarating experience with a focus on international trade.”

Rajkumar Kamat President, Vibrant Goa

November 2019 | Business Goa industry Dossier | 35


Events

www.businessgoa.in

Indo-French Chamber of Commerce & Industry (IFCCI) Investment Conclave held in Goa

Consul General of France in Mumbai Sonia Barbry and Chief Minister Dr Pramod Sawant along with delegates of Indo-French Investment Conclave

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he Indo-French Chamber of Commerce and Industry (IFCCI), in association with the Embassy of France, organized its second edition of the IndoFrench Investment Conclave in Goa on 8th November 2019. The event was supported by the presence of Dr Pramod Sawant, Chief Minister, Government of Goa and Shripad Naik, Union Minister of State, Ministry of Defence. Sonia Barbry, Consul General of France in Mumbai, led a delegation of more than hundred leaders of Indian and French companies to the conclave. Over 140 visitors including 80 companies, Indian national and state

authorities, policymakers, top private sector players from India and France, multilateral agencies, and eminent industry experts participated in the event. Various multilateral trade partnerships were established between India and France in the key areas of Defence and Aerospace, Shipping and Logistics and Sustainability and Green City. The Chief Minister welcomed France to invest in Goa with focus on IT, education, hospitality and defence as its key sectors for investment. Expressing their delight with the event, Sumeet Anand, President,

CII-GSL: Business Partners Meet 2019 Buyer Seller Meet & Future Opportunities

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II’s vision has been to build a competitive ambience with Indian SMEs with a mission to provide transformational services for enhancing the capabilities of SMEs to achieve global footprint through benchmark best practices through its Center of Excellence for Competitiveness of SMEs. Development of new vendors and enhancing products range of existing vendors is crucial for maintaining robustness of the supply chain, and therefore, is an important focus area for Goa Shipyard Limited (GSL). Concentrated efforts in this area is being undertaken for increasing the local vendor base of Goa Shipyard Limited. Today, large companies and MSMEs in Goa and across India are well equipped to produce components as per international

standards. To support the suppliers base and to create an opportunity for Goan companies and those in the neighbouring states of Maharashtra, Gujarat, Madhya Pradesh and Karnataka; Confederation of Indian Industry (CII) Goa state office in association with Goa Shipyard Limited (GSL) is organizing Goa’s first MSME ‘Buyer-Seller Meet’ titled Business Partner Meet on 16 November 2019 at Vivanta by Taj, Panaji Goa to identify and develop local vendors for long term association with GSL for strengthening of indigenous manufacturing for future opportunities in shipbuilding and defence. The convention will focus on OEMs/vendors dealing with shipbuilding component and turn-key contracts and sub-contract works

36 | Business Goa industry Dossier | November 2019

IFCCI said “Several French companies have set up their operations in Goa in manufacturing and R&D activities. Today’s event has marked a scope for further business collaborations between Indian and French firms.” Payal S. Kanwar, Director General, IFCCI said “We are delighted to see the level of participation at our second Investment Conclave in Goa and this demonstrates the long term and durable partnerships that French companies wish to develop on a pan India level. We aim to organize many more conclaves in other investment friendly cities in India” Highlights of this Buyer-Seller Meet - This Meet would primarily focus on various requirements from GSL and provide a platform to supplier industries - This session will provide business opportunities for the Companies in the state of Goa and this also will result in Goa Shipyard Limited’ finding new efficient vendors. - This meet will showcase comprehensive requirements of various items for Goa Shipyard Limited and will also highlight the procurement process and opportunity to do business with them - The Buyer Seller Meet would facilitate one-on-one meetings and would also highlight on the various desired products, procurement norms, quality standards of Goa Shipyard Limited - Through this Meet, CII seeks to create a market place where sellers could come together and transact business with GSL thereby creating opportunities to large, medium and small industries


bizbytes

@businessgoamagazine

Business Diva Competition by GCCI’s Women’s Wing

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oa Chamber of Commerce and Industry’s Women’s Wing in association with FiiRE - Forum for Innovation, Incubation, Research & Entrepreneurship and powered by Geno Foundation has launched the ‘Business Diva’ competition The idea behind this competition is to encourage women with Innovative businesses or startup ideas to come forward and pitch them. The competition will help these entrepreneurs get structured incubation at FiiRE, mentoring by industry veterans, networking opportunities, access to funding; besides cash prizes to the winners. Pallavi Salgaocar, Chairperson of GCCI Women’s Wing explained that empowering women entrepreneurs, self-help groups and lady

Pallavi Salgaocar, Poonam Shirsat and Inseyah Ali

professionals is the top mission of the Chamber’s women’s wing. She also spoke about Geno Foundation which is a trust which promotes activities related to sports, education, women empowerment, environment sustainability and gender equality.

Inseyah Ali, incubation manager of FiiRE spoke about how the technology business incubator established with the help of DST Govt of India hosts mentoring and incubation programs for startups at Don Bosco College, Fatorda. Co-Chairperson of GCCI’s Women’s Wing

Poonam Sirsat who is also the project director of this program explained the entire procedure of the competition and timelines and said that this competition is being organised with a purpose to encourage more women – young, old, experienced or freshers – to come forward to venture into the world of entrepreneurship. Sirsat said the main aim of the Business Diva competition is to Identify and support women with innovative businesses or startup ideas; encourage and facilitate entrepreneurship among women; andraise the standard of living of society through women empowerment. The competition is open to all women and those interested in may contact 9923402772 or e-mail inseyah@fiire.org.in or call 0832-2424252 at GCCI

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November 2019 | Business Goa industry Dossier | 37


BizBytes

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Jai Ganesh Ispat - JSW NEO 500D TMT bars - Annual Dealers Meet 2019

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special program was organized for the JSW NEO TMT steel dealers and their families by Jai Ganesh Ispat – distributor of JSW Steel Ltd- Goa Region at Hotel Fern Kadamba, Old Goa, recently. JSW Group plays a key role in India’s growth story and is ranked amongst the country’s top business houses; and forays into the core sectors of steel, energy, cement and infrastructure – helping build a new nation. The Annual Dealers Meet 2019 commenced with the lighting of the lamp by Siddharth Goyal (Director, Jai Ganesh Ispat), Sandesh Shetty (ASM, Goa and North Karnataka), Sanjay Patil (JSW Connect), Siddesh Narvekar (JSW Connect) and

Director of Jai Ganesh Ispat, Siddharth Goyal lighting the ceremonial lamp to start the event

Innovative marketing initiatives like van campaign, live bar bending demo, plant visit and observing steel making process, meeting local influencers etc – were spoken in great detail Purshottam Khadilkar (JSW Connect) . Siddharth Goyal welcomed the dealers along with their families. This was followed by a presentation by Sandesh Shetty on the expansion plans of JSW, their focus on Goa region, the global scenario of steel business. His presentation provided an depth knowledge and insights regarding JSW

NEO Fe500D Reinforcement Steel Bars. Shetty also gave thrust on boosting the retail sales by spreading awareness of advantages of using JSW Fe500D NEO TMT Steel Bars. The presentation was concluded with a question and answer session and a video showcasing the ATL and BTL works carried out by Jai Ganesh Ispat in Goa in spreading awareness of using a good quality steel. Innovative marketing initiatives like van campaign, live bar bending demo, plant visit and observing steel making process, meeting local influencers etc – were spoken about at great length. The special focus of the evening was rewards and recognition for the top performers, JSW Connects

etc. Dealers were presented with certificates of excellence, gifts and trophies. Gracias Steel Center (Shiroda), S.P. Enterprises (Valpoi), Jai Ganesh Steel & Hardware (Tilamol) won trophies for being the SHOPPE CONNECT 18-19 of Goa. ‘Star Dealer of the Year 2018-2019’ trophies were awarded to Shri Ganesha Enterprises (Marcel), Jai Ganesha Steel and Hardware and Mario Roseline Enterprises (Mapusa), respectively. Music with live performers, games and fun times were enjoyed by the guests. The event was concluded with special vote of thanks proposed by Subhash Sawant (Retail Channel Manager of JGI)

the voice of startups In-depth, detailed and exclusive focus on the world of startups. Now in print and digital. From the publishers of Business Goa. Get ready to delve into the world of innovation and disruptive business practices. Zoom in to Startup Nation – the magazine with an eye on the startup ecosystem. 38 | Business Goa industry Dossier | November 2019



people tree / kishore m shah

Emotional nation

The writer is an organisational development and talent analytics consultant. He is also the founder sponsor of Goa CSR Awards. He is the recipient of Limca Book of Records and Business Goa Award. Email: shahkishorem@gmail.com

The writer feels that too many decisions are being made on the basis on emotions and not cold facts

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few years ago, somewhere around July 2006, five year old Prince Kumar Kashyap accidentally fell into an almost 55 feet deep bore well in a village by name Haldaheri in the state of Haryana. The child was trapped inside the daunting bore-well for quite a few hours as a result of which all hell broke loose, thus leading our nation to one of the most frenzied but at the same time, meticulous rescue operations took place that we can look back with pride. The police, army, television and print media all came together and just like that, lakhs of rupees came flowing in! The entire nation closely followed each and every inch of progress following from the rescue operations. Needless to say, the nation stood delighted when Prince was finally rescued and spoke a few words. At last, there was an emotional relief that was felt across the country when Prince ultimately escaped the abandoned bore-well. It did not end there. Further, he landed up becoming the epicentre of news for almost as long as 2 weeks! What is rather interesting is that, during the entire ‘Prince fiasco’, there were several other nationwide emergencies such as natural calamities, epidemics, infant mortalities, accidents, starvation episodes and so on that demanded the nation’s attention, that went entirely unnoticed. So the question that arises here is, what was it that made our hearts snivel in unison and our wallets so easily open up for the sake of little Prince? Consider this. Why does one tend to be insensitive towards greater, larger tragedies and mass starvation? Why do projects that are aimed towards solving these greater issues fail to receive necessary timely traction? Surprisingly, neither do we, as human beings feel obligated or undergo any sort of compelling pressure to act upon and resolve these quandaries. Statistics indicate that tragedies that affected an exorbitant amount of people received much lesser funding as compared to the 9/11 debacle. On the contrary, Hurricane Katrina which affected relatively lesser people ended up garnering huge funding and attention. Renowned sociologists, psychologists, thinkers and writers across the globe have been trying to comprehend this kind

of contradictory emotional behaviour. However various indicators are definitely drawing attention towards a pattern to unmask our general apathy towards larger tragedies. One of such patterns is the ‘lack of live information’. As the disaster begins to unfold, the pain on other side of the globe simply does not register in our minds as readily as that of our neighbour’s trauma. Mother Teresa articulated a similar sentiment when she said, “If I look at the mass, I will never act, but if I look at the one, I will”. It is indeed a bit depressing that we tend to unintentionally care less about larger issues that call for our notice which means that there is some factor that is tricking our emotional processing. What is it that overwhelms or tricks our emotions? Here are a few suggestions that could illuminate one’s mind in this direction. 1. Proximity to the pain/diseased person Closeness and familiarity churns our sensory organs to a great extent. So much so that we see, hear, touch, and whiff the pain as if it is our own; and this, in turn, brings out an elevated sense of empathy along with a heightened adrenaline release which influences the executive functioning of our brain. 2. Evocative & dramatic presentation as against Vagueness It is as though an image of the earth from space which is so vague that we simply cannot register it clearly; but as we begin to move closer we start perceiving the trivial minutiae such as pollution, garbage, crime and so on. Everything looks at ease from afar and hence we don’t feel the need to act or change. 3. The ‘What’s the point?’ attitude It is a general tendency to be most comfortable while engaging ourselves in solving a problem that we perceive clearly and one that boosts our confidence to singlehandedly resolve it. But the moment we evaluate the problem as one that is overwhelming and our personal contribution to it starts to appear as insignificant, our emotional motor starts sending auto suggestions to our brain. We ask ourselves, “What’s the point?” and

40 | Business Goa industry Dossier | November 2019

we detach from the problem. It’s not that we are aliens or evil hearted for having such thoughts. This is just the way our emotional processing is wired. So when an impending tragedy is at a distance, and we are unable to notice the vivid details, it does not generate the required “Emotional Driving Force” to act upon the situation. Thomas Schelling, a Noble laureate in economics described this as the phenomenon of “Individual life” and “Statistical life” which reinforces a distressing pattern that we prefer to care about individuals rather than the masses. When it comes to individuals, we will act upon the situation with empathy, but when numerous people are involved, we may not try and tackle the situation similarly. This tendency quite often results in mismatching of funds and support with the requirements of the situation at hand and that is precisely why quite a few NGOs that are doing meaningful work often struggle to garner requisite funds and support. Amusingly, few NGOs that are working much below average are smartly projecting the idea of “Individual life”. A single person showing up on a flamboyant advertisement brings in required proximity, emotional stir and in consonance, our wallets simply unbolt for them instantaneously. If we contemplate this peculiar emotional confusion, then something more disturbing emerges from such contemplation. Elucidating with an instance, prevention of diseases like tuberculosis, AIDS and malaria which should actually be treated at priority, land up becoming the recipient of much less attention! Inspite of being perceptive of the magnitude of impact it can create on all of us, the reason is probably that prevention is aimed at saving people who are not yet affected and these people are also in a way hypothetical. Everything tends to be so vague and abstract that it simply does not trigger one’s emotions and since this is the most important trigger to unbolt the money bags, the prevention programs often do not reach their full potential. Even direct confrontations with


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ecological problems like the garbage menace, carbon dioxide emissions, global warming fail to budge us emotionally. Though these problems are serious and have irreversible impact on each one of us, they fail to activate our inner emotion just because they do not possess the required closeness with our emotion activators. To elaborate with another illustration, rising sea levels may affect Venice but it hardly impacts people in India! Another aspect worth noticing is that these problems are not observable in nature. We generally cannot perceive or experience the changes immediately (rise in sea level or temperatures). The third aspect is that such phenomena are very sluggish so there are no dramatic shifts that could attract ones focus on them. The fourth aspect is, no immediate consequence as a result of which our brain

conveniently processes it the “what’s the point…?” attitude and skips to something less critical. Hence it is very important for our policy makers, Government, NGOs, and social scientists to step in where our emotions don’t compel us to act and take required decisions, resolve the imbalance and eliminate or at least reduce the emotioncommotion. At an individual level, now that we are aware of our ‘emotion-commotion’ and empathy biases, we need to be in command of the adrenaline rush within us to fund or support certain issues at the drop of the hat! We must rather process the situation, get required information and make necessary comparisons which will enable us to make more reasonable decisions and aid not only those trapped in bore-wells!

November 2019 | Business Goa industry Dossier | 41


strategy matters / Guruprasad Mantravadi

Business model innovation

The writer is an architect, entrepreneur, and supply chain consultant. Email: futuristichabitat@yahoo.co.in

The writer opines that the way ahead for the future of businesses is to be true to their business models

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n an increasingly complex business environment, businesses get torn between profitability, market share and topline-bottomline (whatever that jargon may mean).They try to emulate strategies of the market leader and try to better them to the point of looking like a metoo replica of the leader. They increase their marketing spend, engage the services of the current market leader in marketing, improve their efficiency, put some freebies on the counter – and wait for the cash register to ring. After nothing expected or unexpected happens, they go back to the drawing board, change their logo, send mailers and employ telemarketers to enhance customer reach (but end up irritating them) and do all that the market leader did to capture market share. Some companies even go to the extent of using brand names which are so similar to the brand leader that customers are misled. This story has become so commonplace in today’s times, that make one think are we out of imagination and innovation to rethink on a new game plan (or story in case of Bollywood)? or is there something much more deeper which prevents companies from visualising strategies which make a difference and provide sustainable long term growth? Worse, leaders who themselves provide deep intuition, expect to get ideas from trainers and consultants who themselves haven’t run a business before; and are not educated or trained to understand business complexities; or are overburdened to provide sufficient time to diagonise to the root cause. We all have heard the famous statement “The only constant in life is change.” What proved successful in the past may not work in the future. And technology is making it more easier to disrupt (or more difficult to sustain). So how do businesses wrangle their way out of this situation? For one, business leaders need to constantly upgrade themselves – to keep abreast of the constantly evolving strategic thinking (and it does not mean reading self-help and motivational books), get trained to respond to situations better (not through coaches and trainers who themselves do not have any experience), stop philosophising through analogies on

business issues. However, we cannot end the transformation process with just this. Even though the leader is the centre point of the entire transformation process and his transformation is the most important of all, it doesn’t end with that. Winston Churchill once said “the further back you can look, the farther forward you are likely to see.” Businesses need to develop a systemic process of analysing past data and developing various scenarios of what the future will look like. There is actually an ‘Institute for the Future’ in Silicon Valley which trains people in developing such scenarios, which could prove to be life saving for many organisations. A good consultancy needs to create and visualise such scenarios which enable companies to comprehend situations before they turn ugly. A more important issue today is that businesses need to be dynamic organisations which are agile, lean and flexible to changing business environments. New startups are rapidly disrupting age-old and once proven concepts, proving them to be inefficient and ineffective in addressing modern day customer needs; and changing the way entire industries functioned and made money, not too long back. Pain points are discovered, focussed upon, highlighted and fought on – dragging heritage inefficiencies out in the open for everyone to marvel upon as how a new winner has taken birth. Market forces slowly drive the older, inefficient businesses out of business and replace them with newer, more efficient ways of functioning. So what we have here is a rule which says that ‘customer centric’ ways of doing business will eventually replace incumbent inefficient ways of doing business. So how do we become customer-centric? There are a number of ways, but the most important among them is to develop a customer friendly business model. So what exactly is a business model? Many people when confronted with this question would answer it in different ways to conceal their ignorance. Some would equate it with ways how a business earns its profits; some would link it to organisational structure etc. Each would fall short of the actual scope of a business

42 | Business Goa industry Dossier | November 2019

model. A business model is a framework of four interconnected, interlocking elements namely 1.The customer value proposition, 2. The Profit formula 3. Key resources and 4. Key Processes – by which a business creates and delivers value. For a lot of people value equates to a monetary token. This is not entirely true. Value per se is the difference between the willingness a customer has to pay for a particular product or service (abstract value) and the actual price which he pays to get the same (monetary value). By meaning that we need to deliver more value to a customer, we are increasing the gap between the willingness to pay and the price charged to him. We can increase the value by increasing the willingness to pay and decreasing the cost charged to deliver that product or service. A great example would be of the Apple iPod which was introduced at a price which was almost 10 times the regular digital music players available in the market at that time. But bundling it with the iTunes changed the rules of the game. People’s willingness to pay for the product increased exponentially – thus, delivering more value to the customer. Tomorrow’s business wars will be fought on the basis of business models and value generation. We can already observe various companies disrupting established industries on the basis of business models. For eg. Youtube (crowdsourcing), Whatsapp/Facebook (data-into assets), Airbnb (digital platforms), Spotify/ Linkedin (freemium), Amazon (negative operating cycle), Hilti/IBM (product to service), Netflix (subscription club). Companies are watchful and anxious as they are not sure which business model may prove fatal for its own self and must try to constantly re-invent to stay relevant in the face of evolving human lifestyle. Upgradation both at the individual and business level is critical for sustainability and growth. Businesses need to reinvent their business model by which they can share more value with the customer. Being customer-centric begins with understanding metrics which matter (pain points), highlighting and focusing on them and resolving them to reduce costs and increasing the customer’s willingness to pay, whereby creating exponential value for the customer


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Beyond classroom / dr. pradeep salgaonkar

Who is damaging your brand?

The writer shares a story of how a local snack joint is eroding well earned brand equity

G

ood quality products, backed by astute marketing strategy and trustworthy marketing communication, goes on to build strong brands. It takes a lot of time, resources and efforts to build world famous brands - brands that command very high equity. With growth of brand equity, the customer expectations increase and thereafter any brand which makes a move, knowingly or unknowingly, which compromises on its product or service, results in damaging the reputation of the brand and the equity attached to the brand drops. It is quite saddening to see a wellestablished and reputed brand getting deteriorated slowly over time and vanish one day. Time is witness to number of globally strong brands that disappear from the. Kodak, Nokia, Blackberry – tall brands at one time, have all slipped into oblivion. The story of Air India, one of India’s top brands is not very different. The reasons for fall of brands could be varied and unrelated – it could be failure to adapt to change, failure to accept new technology or simply ignoring customers and poor delivery of customer service. The truth, however, remains that these brands have caused concerns in minds of customers making them lose faith and trust in the brand’s overall performance, because of which the customers have been compelled to abandon these brands and switch over to more relevant, better and reliable alternatives – to seek solutions to their problems. This is true, not only with nationally and internationally well-known brands, but also with locally famous brands, as well. Rather, in such cases, the impact is felt much more faster as the operations of smaller or locally grown brands are miniscule, the customer base too is small, and the negative word of mouth spreads like wild fire all over, which damages the brand severely. One such example that I have witnessed recently is of a reputed brand having a chain of pure vegetarian restaurants all over Goa. I am a regular customer of this restaurant for past several years. Although I was sensing for the last few months, that something is not right with the service provided, and that the service is not of their usual standards, I got a convincing answer

The reasons for fall of brands could be varied and unrelated – it could be failure to adapt to change, failure to accept new technology or simply ignoring customers and poor delivery of customer service when I visited the restaurant few days back and subsequently interacted with few employees and customers of this restaurant, purely out of academic interests. The Case example This restaurant is known as a convenient spot for short meetings over cup of steaming tea and snacks. Some of my meetings with business clients or research students happen at this place. Last month, I had a meeting with one of my research student and as usual we met at 3 pm at this café. As we entered the place sported a deserted look. The ground floor portion, which otherwise is buzzing with customers and employees, looked empty. As it was quite warm outside, we decided to move to the AC section on the first floor. As we entered, the scene over here was much more disturbing. The 12 odd serving tables, with 4 sitting spaces each, were empty, with not a single customer was in this section. We chose a convenient table and settled down. A look around the place brought to my notice that four of the tables were cluttered with used plates, cups and glasses – making the scene very unwelcoming. Probably some customers must have had their lunch and left, but the tables were not cleared and the mess remained. There was only one employee who was standing and working on the billing machine, engrossed in his thoughts, not concerned about the

arrival of new customers to his business area. We got to our work immediately. After about 10 minutes we had to call the employee and request him to serve us drinking water. The water was served after about five to six minutes- another surprise. At this point, we ordered for some snacks and coffee and we got back to our work. After about 40 minutes we were done with our discussions on every item on the agenda for our meeting – and it dawned on us that the snacks were still not served! We enquired with the employee about our order. Hew curtly replied that it was on its way. Another about 10 minutes and the snacks and coffee arrived. The snacks were ok, but the coffee was at room temperature, which was not palatable. We called the employee back and asked him to change the coffee as it was cold. He said ‘ok’ and took the cups. The coffee now, though hot, arrived back after we finished eating the snacks and a waiting period of almost 15 minutes. Out of curiosity, I started conversation with this employee on the state of affairs at this restaurant. I learnt that due to several reasons, such as poor salary, poor facilities and ill treatment, most employees, specially the better skilled and experienced ones have left job and are have sought employment elsewhere. There are few staff members serving the entire restaurant, and only a handful of cooks working in the kitchen. Further interactions with other staff on the ground floor revealed that the earlier restaurant manager, with whom I had developed a rather good rapport over last few years, had also left the job. When I tried to understand the matter further from employees, I got to hear this…. ‘Nothing in this restaurant is fine. It’s all mess. There is no one to take care of Continued on Page 46

The writer is a Founder Director, Saldots Academy; corporate trainer and facilitator; past chairman, Goa Management Association. Email: pradeepsalgaonkar@gmail.com 44 | Business Goa industry Dossier | November 2019


corporate citizen / Daniel Albuquerque

Business in thought

The authors, Dr. Daniel Albuquerque along with his co-author, Dr. Subhash Sharma, launched their third work, Omega Circle: New Perspectives in Management & Leadership last month in Bangalore

OMEGA CIRCLE NEW PERSPECTIVES IN MANAGEMENT & LEADERSHIP

‘Books give soul to the universe,’ said the Greek philosopher Plato, ‘wings to the mind, flight to the imagination, and life to everything.’ All of these, of course, depend upon the use of this book

Daniel: It is top to bottom! It is supra-mental in character Synergy and it descends upon us. spiral We are created anew; we do not become; we are the consciousness in the universe. Negergy spiral Subhash: So symbolically speaking, you descend while I ascend? Daniel: Yes, if you like. In my case consciousness empowers Subhash Sharma Daniel Albuquerque matter into spirit, and in your case matter is transformed into spirit. Subhash: So it seems to me according to your philosophy both our here is a way about Greek language, principles are excellent. particularly the letters of the Daniel: Yes, they are sound principles. Alphabet, the very term is Greek – Α/α They discuss theory of knowledge is the first letter and (Omega) Ω /ω the with the intention that it should support last one. Omega just means that – a their enterprise of management. They mega O. All these letters are used to take recourse to Socrates: brand not only various products but also What is knowledge? Can we answer as company logos. The book however that question? What say you? Which of uses the name Omega Circle to include us will speak first? Whoever misses shall all kinds of opinions, perspectives and sit down, as at a game of ball, and shall theories of management. They advocate be donkey, as the boys say; he who lasts debate, discussion and discourse. out his competitors in the game without Just pick up some of the key words: missing, shall be our king, and shall have Concepts of Management, Soil and Soul the right of putting to us any questions of Philosophy of Education, Learning to which he pleases... I only want to make us Manage (as though someone is learning talk and be friendly and sociable. to walk!), Decision Making, Model of On leadership the conversation is Decision Making, Decision Reversal, sublime simplicity: Harm Minimization (as a mantra to save Daniel: I think you hold freedom as the environment), Sustainability, Strategic principle of leadership. Thinking, Design, New Earth Sastra, Subhash: Correct. You know me now well Poverty in Globalized India, Windows enough that I am deeply impressed by the and Doors (a metaphor for dialogue). movement of our freedom struggle. I also In an ordinarily extraordinary manner hold that the principle of consciousness they indulge in dialogue: of Sri Aurobindo as interpreted by you Subhash: Nice to be a philosopher! So too, is very important to leadership. what about consciousness?

T

The author is a writer with Oxford University Press and a published author. Email: albuquerque.daniel@gmail.com

Daniel: Yes, indeed. The consciousness of freedom when translated to reality it is democracy. The leaders, if they are true, must develop in a democracy. Our corporations, if they have to bear any mantle of leadership they must be democratic. Windows are to look out, doors are to enter in. Metaphorically it implies several things. It is about the windows and doors of our minds. To look out of a window is perceptive knowledge which then is analyzed or even re-analyzed to put to use. Doors are much larger in size and allow for the entry of even broader knowledge; holistic understanding of the world outside and inside. The entire edifice with windows and doors is a mansion of knowledge with various aspects related and inter-related. It is the philosophy of mind. Daniel: There have been systems of management from time immemorial. In ancient times the tribes managed their affairs. So also the kingdoms and empires were governed. The people worked, conducted their everyday livelihood, they paid taxes; they were governed by customs and laws. Wars were planned and waged with strategies that still baffle the modern management theories. Contents were explored and new lands were found. New countries and companies were established. People built towns and cities, developed commerce and endless such great works. Management was not even a discipline to be studied as the people concerned knew what to do when. But this management in new age which you propose, what do we understand by it? Subhash: Evolution of management discipline could be viewed in terms of three eras or waves viz. scientific era starting with Taylor’s scientific management approach followed by humanistic phase under the influence of Maslow, McGregor etc and now the new age of new issues of social and human concerns such as gender, environment, work life balance, ethics, good governance, social responsibility etc. These issues are leading us towards the third era or wave of evolution of management thought viz. the wave of spiritualism in management. Hence, eastern thoughts with their spiritual heritage have started impacting the corporate world. Yoga Continued on Page 46

November 2019 | Business Goa industry Dossier | 45


columns Continued From Page 44

www.businessgoa.in

Who is damaging your brand?

us.’ The employees obviously were frustrated and were causing a grievous damage to the brand. Likewise, interactions with a few known customers of this restaurant revealed that almost all of them had the same experience of deterioration of service and quality of food, with long waiting time after placing their orders. The customers obviously were talking negative about the brand; thus causing irreparable damage to the brand that has been built consistently over the years. If corrective steps are not taken immediately by top management/proprietor, then for sure, the very famous brand of restaurant chain will soon be confined to oblivion. Strong brands are an asset and have high brand equity. They have inherent magnetism to attract and retain customers. Although it is very hard and time consuming to build reputed brands, it’s very easy to damage the brand image. Any wrong move, knowingly or unknowingly taken, or any inaction on part of top

Good quality products backed by astute marketing strategy and trustworthy marketing communication, goes on to build strong brands. It takes a lot of time, money and efforts to build great world famous brands having very high brand equity. management, could act as a trigger for downward journey of a brand. And when damage happens, it’s always big damage. Then, to do good the damage done, is worse than building brands from scratch, as the element of trust and promise is compromised. If the brand is getting damaged, it is for all proprietors and top management people to identify the causes and take immediate corrective measures. If you know who is responsible for your brand image, then you know who could damage your brand

Continued From Page 45

Business in thought

and meditation has entered the corporate world as stress management tools. Now more ‘Indian doors’ are opening through the broader idea spiritual concerns. Thus, management in new age implies a movement towards a holistic approach metaphorically represented by title of my book, ‘Western Windows Eastern Doors’. Daniel: In your work you deal with what you term as “Migrant Ethics and the Spirit of Achievement”. It is true the migrants have a greater motivation to succeed than the original natives. The history of the world shows very clearly that progress achieved by the thousands of years of migrations. In fact all progress comes through migrations. North America is the best example. What indeed is the migrant ethics? Subhash: ‘Migrant ethics’ is represented by inherent desire of human beings to succeed in a new space-time context. It incorporates spirit of adventure and exploration. In specific ‘migrant work ethics’ is rooted in three mantras viz. sincerity, integrity and

responsibility. This approach to work ethics leads to success as the experience of North America shows. You have mentioned that history of world shows all progress comes through migrations. If we extend this idea into future, space explorations and desire for future inter planetary travel also represent the inherent and deep rooted spirit of migrant ethics in human beings leading to spirit of achievement. The book features 12 Chapters of the book are divided into VII Parts. Part I and Part VII consist of the conversations between the two authors, a feature that has become an acclaimed characteristic of the authors. Each part has an introductory short episode which figuratively prepares the reader, almost playfully, as to what to expect. ‘Books give soul to the universe,’ said the Greek philosopher Plato, ‘wings to the mind, flight to the imagination, and life to everything.’ All of these, of course, depend upon the use of this book

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GMA MARKS ITS 44TH ANNUAL DAY

INDUSTRY DOSSIER

50TH IFFI

The golden jubilee edition of the International Film Festival of India is all set to enthrall cine lovers

Goa Management Asociation’s prestigious awards function and AGM

ASSOCHAM STARTUP LAUNCHPAD

Mrinq Technologies wins the pitch challenge at this startup event

MeWo

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ROHIT ZANTYE INTERVIEW

DEV CLUSTER

CAFÉ MIRA

What started out as a chat board for tech enthusiasts has today turned into a robust community

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THE GALLERIA

The Grand Hyatt Goa’s shopping arcade displays an enviable line of top notch brands

SURFING THE PHARMA WAVE CESAR MENEZES

Yachting Association of India has conferred its prestigious Lifetime Achievement Award on senior pharma entrepreneur Cesar Menezes

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Masala house

A pucca masala potboiler

An award-winning Delhi restaurant that has made its way atop Goan soil, thus embarking upon a journey of indulgence into the grandeur of Indian cuisine created by the ‘masala masters’

Kashundi Macchi Tikka; Murgh Dum Biryani; Chicken Chettinad and Khajoor badam ka Halwa

I

By ameya nayak

f you happen to be a fan of traditional Indian flavours with contemporary entrees, then the Masala House is the place to be! Strategically positioned in the form of an appealing Goan ancient structure at Porvorim, Masala House is a serene space that lets you enjoy excellent food alongside a comforting experience wrapped with flashes of historic Indian culture and art. The restaurant interiors are aesthetically pleasing with just the right kind of illumination and ambience that one would want to expose oneself to while immersing oneself into the delectable; aromatic flavours that this restaurant has to offer through its culinary collection. The restaurant offers a good variety of drinks (both mocktails and cocktails) while there is an astounding array of starters and mains that make it to the menu. While the veggie starters include dishes such as ‘Mattra Tikki’ , ‘Bhatti Paneer Tikka’ and the likes, the non

vegetarian starters include dishes going by names like ‘Kadi Patta Murgh’, ‘Kashundi Macchi Tikka’, ‘Dora Kebab’ and much more. Exploring the drinks aspect, while the ‘Kokum Refresher’ is a fizzy combo of tangy kokum and mint topped with a dash of chaat masala, the ‘Watermelon Coconut Highball’ is refreshing with a sufficiently sweet and minty flavour that simply cools the gustatory receptors! When it comes to the starters, the ‘Anarkali Tikki’ is a vegetarian winner. A pan-seared culinary delight that predominantly consists of a beetroot base alongside the subtle flavour of quinoa and peanut butter, this one is a sure winner for the veggie lovers. The ‘Kashundi Macchi Tikka’ is a fish variant shaped as cubes covered with a mustard marinade and cooked to perfection within a clay oven. This one is extremely flavourful with the fish cooked to perfection and is nothing short of a flavour balloon that bursts into

the mouth within seconds! The ‘Murgh Do Raha’ is a chicken variant amidst the starters that is served in the form of char-grilled chicken cubes ingeniously clad with a cheddar and pomegranate marinade that melts in the mouth almost instantly! While all the starters are supreme culinary delights, the Kashundi Macchi Tikka is undoubtedly the fore-runner for the ‘best starter’ title! The main course menu offers dishes such as ‘Heeng Dhaniya Pudina Aloo’, ‘Subz Jugalbandi’, ‘Kesari Pulao’, ‘Murgh Taka Tak’, ‘Mutton Mirchi Kheema’ and much more. The universal favourite i.e. ‘Murgh Dum Biryani’ served with raita and slices of onion and lime is a must try if you are a ‘biryani’ lover as each rice grain wreaks with flavours of age old Indian spices while the chicken is so well cooked that one cannot help but dive wholeheartedly onto this plate of deliciousness. The ‘Murgh Chettinad’ is another favourite that is appetizing, palatable and full of South Anarkali Tikki

Murgh do Raha 48 | Business Goa industry Dossier | November 2019

Indian flavour mainly exhibiting a coarse texture of mustard seeds, dry red chili, curry leaves and of course, coconut milk. Apart from the assortment of scrumptious starters and simply mouth watering mains, Masala House also offers a limited, yet classic Indian desserts being ‘Gulkand Phirni’, ‘Baked Yoghurt’ and ‘Khajoor Badam ka Halwa’. While the Gulkand Phirni is a lightly sweetened pudding-like dessert that bursts of a rose petal preserve essence topped with saffron strands, the Khajoor Badam ka Halwa is served atop a pineapple slice and is filled with the enriching taste of dates and generously topped with almond shreds that makes it a sinfully luscious choice that you simply cannot miss out on! All in all, Masala House attempts to promote superior ethnicity of courteous dining and strives to achieve gastronomic excellence and boy do they nail it! www.businessgoa.in



Bonappétit

@businessgoa

CAFÉ MIRA

Deliciousness has a new address

Craving for some delicious and vegetarian fare that is out of the ordinary? Head to Café Mira, where the food packs a flavourful punch – scoring high on the ‘yumminess quotient’

T

By anjali sen Gupta

ucked away in a lane in Miramar, Café Mira is the new kid on the block among places to eat in Goa. A cosy café that serves simple fare, reminiscent of childhood comfort food – it specialises in authentic Gujarati and South Indian vegetarian delicacies with innovative lipsmacking twists. A convenient café that is open through the day to satisfy your food cravings. A chic café that has only recently celebrated its one-month in business but is already creating a buzz in food circles in Goa. Café Mira is the brainchild of Radhika Shah-Timblo and Minal Bhandary-Poonawala, “two soul sisters”, as Minal puts it. Both of them are passionate about food. “We’re the sorts who plan lunch by the time we are done with breakfast, and then dream about an evening snack by the time we finish lunch,” she laughs. With this kind of obsession with food, it was but natural that they would soon eat their way through all dining options in Goa. They realised that although the dining scene in Goa had evolved over the years, there is always place for a reasonably priced vegetarian eatery. The absence of enough food options from their

Minal Bhandary-Poonawala and Radhika Shah-Timblo

A penchant for ‘good taste’

Minal Bhandary-Poonawala and Radhika Shah-Timblo – the ‘Mi’ and ‘Ra’ of their respective first names gave rise to ‘Mira’ – have extensive business management experience, having worked for several years in the corporate world in various capacities. Radhika has a Master of Business Administration (MBA) degree from Welingkar. She has worked in information technology startups and in Contest-to-Win. She also has 15 years of experience in the liquor industry, in companies such as Sula Wines and Pernod Ricard. She is passionate about yoga and fitness, and has a black belt in karate. Minal has an MBA from Sydney. She has worked in advertising and marketing in India and Australia with companies such as Ogilvy & Mather, Euro RSCG and American Express. She has also hosted events in collaboration with brands like Zegna and Maserati. She is passionate about fitness, nutrition and healthy living.

own ethnic backgrounds (Karnataka and Gujarat and,

by default, Mumbai) was also a factor. “That’s how Mira was

conceived. As described by one of our patrons, it’s ‘desi ethnicity’,” says Radhika. “We had to get the concept right. We wanted to introduce good, wholesome foods made with local ingredients that are easy to source through the year. And to get the right mix of dishes which would be a reflection of both cultures.” Both of them, individually, wanted to open an eatery at some point in time. As luck would have it, they managed to combine their ideas to bring Cafe Mira to life. “One of the things that bind us (besides fitness) is food. We really wanted to showcase the cuisines of our childhood to Goa,” explains Minal. “We’re super passionate about whatever we do, and Café Mira is no exception. We put our culinary skills to the test and created a team to deliver the most authentic vegetarian menu.” Ingredients are procured from Gujarat, Karnataka, Mumbai and other parts of the country. For instance, the sev and puris for the chaat come from Mumbai, the filter coffee powder is from Mysore, the dabeli masala comes from Gujarat, among other things. Working out the logistics was a challenge in itself, as Radhika and Pic: Raquel Barreto

Khandavi (below), Masala Dosa (right)

50 | Business Goa industry Dossier | November 2019


@businessgoamagazine

Minal had to forecast demand and supply in a market that was not entirely exposed to many of their items. Finance was another consideration, and they did not hesitate to invest their personal savings, earned from their previous employments, to make their dream come true. The café aims to create a niche for itself in the highly competitive food market by curating a special menu. It offers new and unique flavours and textures to the Goan market which haven’t been introduced before. The idea is to create dishes that are not oily or heavy, but high on flavour, served in an environment that is warm, comforting, clean and unassuming. The tastes and flavours are sure to remind you of a home cooked meal. “Since we both like to advocate healthy lifestyles, our food is prepared as it would

be in our own kitchens,” Minal emphasises. “This has appealed to our patrons, since they keep coming back for more!” The duo’s approach to marketing is simple. Social media has been their primary medium to create a buzz around Cafe Mira and drive footfalls. The food does its own talking – word-of-mouth publicity has been amazing, with constant queries for catering as well. Café Mira’s success only goes to prove that a good, honest product with the right price point will always find its niche. “Our customers love the food and enjoy the easy-going positive vibe of the café,” says Radhika. “We hadn’t expected Café Mira to take off the way it has, with almost zero effort in publicity and marketing. We are truly humbled by the response” www.businessgoa.in

November 2019 | Business Goa industry Dossier | 51


GoaBuzz

@businessgoamagazine

Awards presented by Goa Management Association at 44th AGM The 44th Annual General Meeting and Annual Day of Goa Management (GMA) Association was held on 10th October. The Annual General Meeting was conducted by Harshvardhan Bhatkuly, Chairman of GMA and was presided over by Nitin Kunkolienker, president of GMA. Anup Prabhu Verlekar, Hon Secretary of GMA presented a report of activities of the year gone by, while M Venkat Rao, Hon Treasurer placed the financial statement for approval before the general body. “We have to ensure that GMA is in sync with Industry 4.0. We have to be a strong and robust organisation with modern practices and ideas,” said Kunkolienkar. The general body resolved to take the idea forward and constituted a task force under the chairmanship of Dr Ajit Parulekar, Director of Goa Institute of Management

assisted by members Dr R Krishnagopal and Kishore Shah, to bring in this change. The Annual Day function saw senior hotelier Sunder Advani share his story in setting up a luxury resort in Goa, when South Goa was still an unexplored territory. As a pioneer in the hospitality business, entrepreneurs like Advani created a luxury travel market for Goa. He spoke in detail about the journey and the trials and tribulations of establishing a five star resort in Goa in the early 1980s.

Manguirish Pai Raikar Dr R Krishna Gopal

Deepak Bandekar

Standing: Nand Kishore Bhatt, Nadia D Dhawaskar, Arunima Mitra, Pandharinath alias Pankaj Naik. Sitting: Amin Ladak, Nitin Kunkolienker, Sundar Advani, Harshvardhan Bhatkuly and Maruthi Venkat Rao

Dr Ajit Parulekar

Advani later spoke about his recent interaction with Minister of External Affairs, Dr S Jaishankar. “I am very hopeful that American tourists will come to Goa, after my interaction with the minister,” said Advani. He also said that he was happy that Goa has become a preferred destination for weddings and conferences, which bring in significant revenue to the hospitality sector. Earlier, Harshvardhan Bhatkuly chairman of GMA welcomed the gathering and said that GMA was steeped in history and tradition as an organisation of thought leadership. “With our MILE initiative, we have created a strong impact with Masterclass, Interact, Leaderspeak and Exchange of ideas, in a short span of

time. Today GMA is a vibrant organisation brimming with new ideas,” said Bhatkuly. The Annual GMA Awards were presented to Pandharinath alias Pankaj Vikas Naik, Chief Manager (Utilities), Zuari Agro Chemicals Ltd (GMA Manager of the Year 2019); Nand Kishore Bhatt, Head Security – VAB, Vedanta Limited (GMA Young Manager of the Year 2019); Ms. Arunima Mitra, student, HealthCare, Goa Institute of Management, Goa (GMA Best Management Student of the Year 2019 - Post Graduate) and Ms. Nadia D Dhawaskar, student, SV’s Sridora Caculo College of Commerce & Management Studies, Goa (GMA Best Management Student of the Year 2019 Under Graduate)

Rajiv Nevgi

Mahesh Prabhu

Nilesh Desai

Anup Prabhu Verlekar

Ratnaker Barve

R Y Patil

Vivekanand Faldesai

Kishore M Shah

Dr Saidas Khorjuvekar

Divya Singhal

Amey Karmali

Samay Shetti

Prashant Deshpande

Yeshwant Lawande

52 | Business Goa industry Dossier | November 2019



NewsMakers Dr Debasis Patnaik felicitated by Kalinga Institute of Social Sciences, Bhubaneshwar

Dr Debasis Patnaik was felicitated by Kalinga Institute of Social Sciences, Bhubaneshwar. Dr Patnaik delivered two lectures in a national conference with two retired professors from JNU and Delhi University on the topic: ‘Holistic Approach to Tribal Education’; ‘Health Status of the Tribal Women’. “Pedagogy is eliciting or threading out a query in academic discourse and not a command. Pedagogy should reveal the nuances of science around a technology which then reduces to economics,” said Dr Patnaik, who teaches Economics at BITS Pilani campus Goa and speaks on various topics integrating religion and science in his academic pedagogy

Vallabh Barve to be working President of 25th edition of Goa Yuva Mahotsav

Vallabh Barve has been selected as working President of Konkani Bhasha Mandal’s 25th Goa Yuva Mahotsav 2020. The decision was made at a meeting of the earlier Working Presidents held at Margao. Vallabh Barve has been active in the organising team of Goa Yuva Mahotsav for the past 8 years and Konkani movement for last several years. “I will take up any responsibility necessary for making this year’s Mahotsav a great success”, said Barve after taking the reins of the Working President. 25th Goa Yuva Mahotsav is scheduled to be held from 17th to 20th January 2020 at Ravindra Bhavan, Margao. The information regarding the festival will soon be made available on www.konkanibhashamandal.com

Lucky Kaul and Shiv Kumar from BITS Goa excel at NTPC Business Quiz ‘19

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Dr Shivanand Bandekar to attend WHO workshop in Thailand

Dr Shivanand Bandekar, Dean of Goa Medical College and Hospital, Bambolim has been selected to attend the World Health Organisationsponsored workshop on ‘Injury Prevention and Safety Promotion’ to be held at Khon-Kaen Regional Hospital, Thailand. Dr Bandekar will present a paper on ‘Goan model of Trauma Management’ at the event which is aimed at improving, strengthening and integrating the emergency and trauma care at South-East Asian Region. Dr Bandekar has three decades of extensive teaching and clinical experience. He is an eminent personality in the field of orthopedic procedures and his expertise lies in providing complete patient care while performing all procedures with complete precision. His rich surgical and clinical experience is backed by several national and international fellowships

Norman Tagore shows ‘love’ at his solo show

‘In Love, with Love’, an art show by Norman Tagore was hosted recently at project Cafe, Assagao. Norman endeavoured to capture the multiple nuances of humanity’s most potent emotion. - love. “Love can be familial, spiritual, ideal, sexual; it can be playful or intensely serious; passionate or quietly poignant – there are so many kinds and so many ways to Love,” says Norman, who goes on to tells us love stories in watercolour, ink and acrylic, drawing from popular culture, iconic movies, mythology and real life, creating a world of colour and joy – everything the heart longs for in love. The show was curated by Samira Seth

125 1. Which company was established in 1987 as a joint venture by MRF Ltd. and American toy manufacturer Hasbro, Inc? 2. Which Aditya Birla Group brand name is inspired by a King of the France, who ruled from 1830 to 1848?

BITS Pilani, K K Birla Goa Campus students Lucky Kaul and Shiv Kumar secured the National 2nd Runner-Up position in the prestigious 16th edition of NTPC Electron Quiz ‘19 held at Power Management Institute, Noida. The National Finals was a close competition till the end with IIT Madras securing the top honours. BITS Pilani, Goa Campus qualified for the National Finals by emerging as one of the winners of the Western Regionals held at Mumbai.This edition of the Quiz saw 1,132 registrations across six cities with participation from 566 teams. 18 institutions contested in three semi-finals. Saptarshi Roy and Prakash Tiwari, Directors of NTPC, awarded the prizes to the winners. The Electron Quiz initiated in the year 2004 and since then has connected with young minds intending to develop a healthy learning and development culture. The National Finals were also telecast on ET Now 54 | Business Goa industry Dossier | November 2019

3. This was founded by Raghunandan S Kamath who opened its first store at Juhu, Vile Parle (Mumbai) in 1984. 4. How do we know the brewery started at Kasauli in 1855, by an entrepreneurial Scotsman named Edward Abraham Dye? 5. In 2005, toothpaste brands Babool, Promise and Meswak were sold by this company to Dabur for INR 1.43 billion (US$21 million) deal 6. What was founded as an export company for home furnishings in 1960 by John Bissell in two small rooms adjoining his bedroom in Golf Links, Delhi? 7. Which French fashion company was founded in 1933 by tennis player René Lacoste and André Gillier? 8. Identify this fashion icon Answers to BG Quiz 124: 1.Time 2. Mahatma Gandhi 3.Titan 4.Uber 5.Airbnb 6.KLM 7.Ratan Tata 8. Prada Email your answers to businessgoa.media@gmail.com First all correct entry will get 1 year’s subscription to Business Goa


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