Business Connect Magazine - October/November 2023

4 : NEWS

From across the UK and beyond.

8 : PROPERTY & CONSTRUCTION

News from across the sector.

10 : AUTOMOTIVE

Clean Air Update

12 : OFFICE SPACE

Interview with Tom Kirk, Area Director, Landmark Space

14 : FINANCE

Focus on hidden tax breaks with Russell Silverman, Silver Consultants

16 : AI NEWS

Generative AI and SMEs

17 : GMCC NEWS

News from Greater Manchester Chamber of Commerce

18 : EXPORTING

Analysis by Tony Goodman MBE

20 : LIVERPOOL CHAMBER NEWS

News from Liverpool Chamber of Commerce

21 : LOGISTICS

The benefits of an excellent same-day service with The Courier Company

Nationwide

22 : GROWTH

‘Follow your own course’ with Sim Goldblum from maxpotenti

23 : SMALL BUSINESS NEWS

Regular column from ’Godfather of Small Businesses’ Theo Paphitis

A look at dealing with macro instability as an SME.

24 : DEBT SUPPORT

Debt management advice with Paul Daine from Premium Collections

25 : CROWDFUNDING

Find out more from Victoria Bennett from The Crowdfunding Hub

26 : OUT & ABOUT

Networking across the region and beyond.

28 : WELLBEING

‘Let’s talk motivation!’, by Susan Leigh from Lifestyle Therapy

29 : AUDIO VISUAL

Video Conferencing advice by Ram Gupta from Nybble IT

30 : PLACES TO MEET

List of venues supporting business requirements.

31 : DIARY DATES

List of business networking events.

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Government move goalposts on green targets and policies

The last point is particularly worrying as domestic housing in England produces more emissions annually than cars according to the National Housing Federation, with the rental sector being the least well-insulated, with the resulting residential heating responsible for over 14% of UK carbon emissions.

Investors remain keen on ESG as PM rows back on green policies

The recent announcement from government pushing back green targets don’t seem to have reflected investor’s appetite for ESG funds.

Tara Clee, ESG Analyst from Hargreaves Lansdown commented:

In a speech delivered on 20 September, Prime Minister Rishi Sunak exercised damage limitation on recent leaks about shifting government green targets.

Since 2008, the Climate Change Act introduced in the UK placed the country front and centre for tackling global warming. It firmly laid down the framework on the requirements for delivery of those targets, and as president of COP26 in 2021 the UK pledged a reduction of emissions by 68% of 1990 levels by 2030. In terms of foreign policy this was instrumental in building close alliances between world cities, particularly in times of geopolitical uncertainties.

A common goal as important as climate change was always going to be a strong reason to keep ongoing engagement between other nations and the UK, particularly with this country in an international leadership role.

So it was with some surprise that the UK government has suddenly moved

the goalposts on a whole range of green targets.

Setting back the ban on the sale of new petrol and diesel cars until 2035 in itself has caused consternation, and now with further confusion and lack of detail on percentage expectations of electric vehicle sales to specific years, plus the level of fines imposed on over-production of petrol and diesel vehicles, the Automotive sector is once again bearing the brunt of the changes.

The industry had been working to put in place targets for electric vehicles for the past 3 years, but once again will need to go back to the drawing board to second guess government figures that still need to be confirmed.

Other announcements in the speech included a lift on the ban of new oil and gas development in the North Sea, scrapping the phasing out of gas boilers by 2035, and u-turning on policies forcing landlords to upgrade the energy efficiency of their properties.

Pulling back on the 2030 target now also threatens the UK’s position in the world’s EV supply chain, meaning less reasons now exist for the quick development in this country compared to other countries for facilities aligned with EV production and support. The global rush to EV sales and manufacturing will naturally follow those countries at the forefront of change.

On a global stage, the prime minister can only be viewed as stepping backwards from policies that were fully focused on the fight against global warming, and although those deliverables are only delayed rather than dropped, the UK’s global green credentials may have now taken a particular hit on the international stage.

Updating these policies may appeal to a particular sector of businesses, however, it remains to be seen how the moving goalposts of this government would be anything more than detrimental in the move to cleaner air and reduced emissions. Next year there’s a real possibility of new hands on the tiller of government, with even more uncertainty on where the goalposts will end up.

“In his recent speech the UK Prime Minster has weakened the UK’s commitments to net zero.

“While the PM expects a large amount of cars sold by 2030 will be electric, he stated that it should be the consumer that makes the choice, not government, because the upfront costs are high. People will now be able to buy and sell petrol and diesel cars until 2035.

“He also pushed back on commitments to rolling out heat pumps by a decade, and scraped carpooling, policy on diets and meat tax, flight taxes, and increased recycling. He also stated that he would not ban oil and gas production in the North Sea.

“As well as the negative environmental and economic impact of these statements, the PM risks being out of step with many investors – and voters. While Investment Association data reveals investors have been selling ESG funds in recent months, the short-term figures masks a bigger, longer-term pattern.

“The amount invested in Responsible funds has grown 74% since 2020 according to the IA’s data, and our own data shows strong demand from investors of all ages – not just younger investors.”

Business and Trade Secretary Kemi Badenoch pledges late payments

Secretary of State for Business and Trade Kemi Badenoch demonstrated her commitment to small businesses by officially opening the Federation of Small Businesses’ (FSB) new offices in Westminster.

During the opening, the Secretary of State committed to tackling late payments, reducing regulatory barriers and boosting exports - harnessing the two halves of her Department, Business and Trade, to focus on small firms. Ms Badenoch was then introduced to and conversed with several pioneering small business owners in attendance.

Kemi Badenoch commented: “Small businesses are the cornerstones of our high streets and the backbone of our economy. With dedicated small business chapters in our Free Trade Agreements, more than £1bn in startup loans for SMEs, plus my drive to cut red tape and burdensome regulations – this government is making sure we create the right environment for small

reform

businesses to grow and thrive.”

FSB National Chair Martin McTague said: “It was very reassuring to hear her say that. Following recent and extensive consultations with FSB, her Department has promised to tackle late payments - a nut that we think can be cracked, with the right political leadership.

“Together with pledges on regulation and new export support, we welcome commitments to our members and the broader small business and selfemployed community that we look after. FSB has always benefited from firm relationships and an open dialogue with ministers.”

Prior to moving to new offices in Dean Farrar Street, the FSB team was based at Catherine Place, Westminster, in a converted historic Edwardian townhouse, split across five floors. That space is now successfully run as a co-working space for small businesses.

NCSC and ICO ramp up digital resiliency against cyber threats

£1billion for 100,000 small firms

The UK government has handed over £1 billion out to small firms via its start up loans scheme. The programme, created to help entrepreneurs start and scale up their business has now provided the funding to over 100,000 businesses across the country.

Delivered through the state-owned British Business Bank, the Start Up Loan scheme was developed and launched by the government in 2012 to help new and early-stage UK businesses without sufficient personal funds or support from friends and family to access affordable finance and mentoring support.

The scheme has been particularly successful in supporting entrepreneurs from diverse backgrounds, creating a level playing field for all who wish to run their own small business in the UK.

National Cyber Security Centre (NCSC) and Information Commissioner’s Office (ICO) have ramped up their focus on the UK’s digital resiliency to better protect against the rising tide of cyberattacks.

A top priority for the organisations is to improve the UK’s response to cyber incidents, with the ICO incentivising impacted businesses to engage with the NCSC to encourage transparency and recovery against threats.

The NCSC and ICO’s resiliency roadmap was outlined in a Memorandum of Understanding that sets out the joint development of cyber security standards and guidance, while deconflicting areas that previously held the reporting and response system back.

Achi Lewis, Area VP EMEA for Absolute Software, commented: “Resiliency must be the UK’s top priority when it comes to digital infrastructure, with a shift from just

detection and prevention measures to adding in protection and recovery protocols. It’s encouraging to see greater collaboration between the NCSC and the ICO to emphasise the vital importance of digital resiliency but, as we’ve seen with numerous high-profile attacks that have led to fatal downtime, there’s still a lot more to be done.”

Among the focuses, the ICO will share previously unshared information about cyber incidents, on an anonymised and aggregate basis if it is of “national significance”, to provide the NCSC with greater visibility of the cyber landscape in order to improve the UK’s online safety.

NCSC CEO, Lindy Cameron, said: “This new MoU with the Information Commissioner builds on our existing relationship and will boost the UK’s digital security. It provides us with a platform and mechanism to improve cyber security standards across the board.”

Last year, the scheme was expanded to provide finance to eligible businesses operating for up to 5 years to support their growth.

Small Business Minister Kevin Hollinrake said: “We’re delivering on the Prime Minister’s priority to grow the economy and make the UK the best place in the world to start and scale up a business.

“Across all four nations and every region of the UK, we’ve supported exciting entrepreneurs through one billion pounds of government backed loans, and I want to see even more innovators reach their potential.”

Start Up Loans have been issued to businesses in every UK parliamentary constituency. The majority of loans have also been issued to businesses outside of London and the South East, ensuring that businesses across the UK are able to scale up and grow. Outside of these regions, the North West and Yorkshire and Humber have received the largest shares of the loans.

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Are

small businesses thriving, or merely surviving? Global Underwater Hub opens Northern office

Pivotal Report commissioned by Theo Paphitis and SME Business Network #SBS reveals that 72% of SMEs are surviving rather than thriving.

Retail entrepreneur and creator of #SBS Small Business Sunday Theo Paphitis, has unveiled his muchanticipated #SBS SME State of the Nation Roundtable report - a strategic insight and mitigation report into some of the most acute trends, challenges and opportunities currently facing the UK’s 5.5million SMEs.

This unique report, supported by NatWest Business, came to fruition off the back of a working lunch session in which six pioneering members of the #SBS Small Business Sunday network, from a wide array of sectors, were invited to share their experiences, insights and reflections on the current

state of the economy for SMEs. Through a comprehensive survey and analysis, the #SBS SME State of the Nation report gained a ground-up view of the current state of affairs by drilling into the impact rising costs and macroeconomic instability are having on SMEs in the United Kingdom.

Theo Paphitis commented: “This eyeopening report has made me even more fervent in my belief that SMEs are the cornerstone and lifeblood of our economy, and that the challenges and opportunities they encounter impact us all.

“It has illuminated just how much strain they are under - whether that be the result of across-the-board cost rises, unnecessary red tape arising from Brexit, an inability to access finance or a lack of confidence amongst

entrepreneurs arising from the prevailing macroeconomic situation.”

The #SBS SME State of the Nation Report also found that despite the conflicting discourse surrounding Artificial Intelligence (AI), 43% of surveyed SMEs are already employing it in their business, and 60% of them are excited at the potential it has to level the playing field between them and larger organisations.

On the opportunities AI presents, Theo Paphitis said: “Whilst it is clear just how much strain SMEs are under, it’s also clear that in times of chaos there is also opportunity.

“This study has demonstrated that the advent of AI provides an unparalleled opportunity to level the playing field between SMEs and their larger counterparts, ultimately fostering development and empowering small businesses to think big!”

Debbie Lewis, Regional EcoSystem Manager at NatWest, said: “To help entrepreneurship thrive, it is crucial that an environment where businesses have access to the right networks and tools exists. Our own research and partnerships with #SBS offers the insight and the platforms to hear directly from those business owners and what they feel they need to address the challenges that they face in the current climate.”

Global Underwater Hub (GUH), the trade and industry development body representing the UK’s growing £8 billion underwater industry, has opened a new north England regional office in Newcastle upon Tyne.

The new premises mark the next phase in the organisation’s plans to support the future growth of this diverse, worldleading industry and the wider blue economy.

With funding assistance from UK and Scottish governments, the base will serve as a hub for GUH’s members across the north of England. Featuring a dedicated event space, the building will bring together companies working across the oil and gas, offshore energy, defence and subsea cable sectors in the region, and further afield, to enable collaboration and facilitate the exchange of ideas and technology across the sectors.

Major investment is planned around the UK and the world to harness the energy of our seas and oceans to generate power, increase connectivity and bolster food security, aiding the energy transition. Through its new northern hub, GUH will provide its regional members with access to market intelligence and business growth support that enable these companies to capitalise on these opportunities and in turn support revenue generation, job creation, exports and inward investment.

The Newcastle office is also expected to welcome overseas trade delegations, helping cultivate global relationships. Over the past year, GUH has hosted groups from Barbados, China, Estonia, France, Latvia and Lithuania to learn about the knowledge, technology and expertise possessed by UK companies working across the underwater supply chain.

What is the future of Regenerative Agriculture? How to improve sustainability in the sector

sales fall in September but rate of decline slows

Retail sales volumes fell in the year to September for a fifth consecutive month, but at a much slower rate than last month, according to the latest monthly CBI Distributive Trades Survey. Retailers are also expecting the recent downturn in sales volumes to moderate even further next month.

The key survey findings included:

pace than last month (-19% from -37% in August). Retailers expect to continue cutting back on orders next month (-15%).

Agriculture contributes considerable amounts of emissions, with the UK government’s Agri-climate report 2022 finding that the sector accounts for 69% of all nitrous oxide emissions and 48% of total methane emissions in 2020.

It’s clear from these numbers that the industry must move towards becoming more sustainable. Could regenerative agriculture be the answer?

What is regenerative agriculture?

The main goal of regenerative agriculture is to aid ecological systems that are farmed in maintaining and strengthening their biodiversity. In simpler terms, it means aiming to significantly reduce the amount of carbon dioxide emissions released through farming processes, while enriching the soil to make it and the produce it creates healthier. Regenerative practices can include reducing the amount of time bare soil is exposed to a minimum. This prevents CO2 and H2O escaping, trapping it in the soil and leading to more microbes and organic matter enriching it, making it healthier. This also feeds into efforts to diversify what is grown and produced by the land, as it will help reduce the long-term harm done by monocultures.

Farm animals and wildlife are hugely important elements of regenerative agriculture. Through grazing, manure, and trampling, farm animals being implemented to an arable rotation can contribute to the protection and rejuvenation of the soil and its fertility. Meanwhile, incorporating wildlife back into your land can help identify natural functionality.

Why is it so important?

As previously stated, the agriculture and farming sector has a huge impact with emissions released. The current government target of cutting emissions

within farming and land through The Environmental Improvement Plan asks for 65–80% of farmers and landowners to integrate nature-friendly processes on a specific amount of their land by 2030. This would then contribute to the target of full net zero emissions by 2050 and efforts may need to be increased even further to meet these targets.

The important thing to remember is while all regenerative models of farming and agriculture are sustainable, not all sustainability models and actions are regenerative. Many sustainability models focus on reducing the impact of the issues without allowing it to continue to escalate, while regenerative cuts to the heart of the issue.

How can these models be implemented?

Finding ways to integrate regenerative agriculture into farming and land is a marathon, not a sprint. However, even small changes, such as maintaining machinery efficiency by using tools like seal kits to repair them, can prevent any repetitive damage to the environment.

The first thing to prioritise is the health of the soil. This should be done by minimising disturbance to it, growing cover crops to prevent over-exposure, and minimising chemical inputs previously used. This will result in more resilient crops that will require less input to grow in healthy.

The next is the creation of a circular ecosystem within the environment through the introduction of plants and livestock to the land. Maximising the amount of biodiversity through natural means, such as livestock grazing and poultry eating bugs that can harm crops, helps to enrich the landscape and naturally fertilise the soil.

• Retail sales volumes fell in the year to September, but at a much slower pace than last month (weighted balance of -14% from -44% in the year to August). Retailers expect the recent downturn in sales volumes to moderate further next month (-8%).

• Sales volumes were seen as marginally above average for the time of year (+5% from -9% in August). Retailers expect sales to be in line with seasonal norms next month (+2%).

• Orders placed upon suppliers continued to fall in the year to September, though at a slower

Martin Sartorius, CBI Principal Economist, said: “There are some elements of optimism in our survey with retailers expecting the recent fall in sales to continue to ease. Last week’s lower than expected inflation figures, which in turn will ease pressure on household budgets, will also give retailers some hope going into the crucial autumn and winter trading period.

“However, higher oil and fuel prices could mean sticky inflation is with us for a while longer. There is an opportunity in the forthcoming Autumn Statement for policy makers to create a business environment for growth – whether it’s through an investment-focused tax regime or helping firms find or reskill the staff they need through a reformed Apprenticeship Levy.”

Retail

&property construction

Exclusive new property network launches in leeds

Two of Leeds leading property and business facilitators have joined forces to launch The Property Catalyst Club in Leeds on 12 October 2023.

Seasoned property investor, mentor and business owner Nick Thorpe has partnered with Business Catalyst Club founder and director Graham Shiers to launch The Property Catalyst Club aimed at commercial and residential investors, landlords, developers and deal makers together with professional service providers to stimulate and share new and exciting property and business opportunities.

The quarterly invitation-only Property Catalyst Club Lunches will provide members and guests with access to deals and opportunities while gaining insights from thought leaders.

Commenting on the launch, Nick said “We strongly believe property is a people business - whether you’re a seasoned investor seeking your next profitable opportunity or a professional

EMV Capital leads £3.5 million investment into construction tech robotics developer Q-Bot

EMV Capital, the VC investor specialising in early-stage high-growth deep tech companies, has announced that it has led the completion of a £3.5 million investment round into its portfolio company Q-Bot, a developer of robots for use in the construction and retrofit industry.

the past 12 months. In the UK alone, Q-Bot’s high performance retrofit insulation can help insulate the 8 to 12 million homes that have suspended floors and which are hard to treat using traditional forms of insulation.

service provider looking to connect with key players, The Property Catalyst Club offers a space where growth knows no bounds.”

Graham added “We’re really excited about the launch - our exclusive invitation only Lunch events aim to break traditional boundaries, creating an environment that encourages collaboration and deals, education and business growth.”

For further information contact Nick or Graham at propertycatalystclub.co.uk

The funding was led by EMV Capital, syndicated from a cohort of private investors and family offices. The funding round was also supported by Wealth Club, the UK’s largest investment service for high net worth and experienced investors, and for the first time Adjuvo, a London-based investment syndicate. The new funding will support Q-Bot’s growth in its principal UK market and expansion into Europe and the USA.

Using AI and robotics, Q-Bot’s insulation is deployed beneath suspended timber floors or to the underside of suspended concrete floors. A remotely operated robotic device applies a continuous layer of spray-foam insulation to the underside of the floor, resulting in a reduction in heat loss through the floor and a barrier to cold air draughts.

Q-Bot’s advanced insulation is installed in over 200 homes every month, with revenues increasing by 60% over

Lord Callanan, the UK Energy Minister with responsibility for Energy Efficiency and Green Finance, recently visited Q-Bot’s new head office and retrofit research centre in London. During his visit, Lord Callanan praised Q-Bot’s cutting-edge work and the contribution that Q-Bot was making to improve the energy efficiency of homes across the UK and in reducing carbon emissions, a vital component in the journey towards Net Zero.

Dr Ilian Iliev, MD of EMV Capital and Investment Director of Q-Bot, commented: “We are pleased to see Q-Bot close out this important fundraising. The company continues to make strong progress in scaling sales with its innovative use of robotics and artificial intelligence in the Construction Technology industry, and in particular in the retrofit home insulation market. This investment demonstrates the benefits and impact of EMV Capital’s differentiated investment strategy, combining value creation services and fundraising support.”

Young entrepreneur transforms £11m office block into thriving

business hub

A multi-million-pound Manchester office building which was recently bought by a young entrepreneur, has been transformed into a business hub providing office space to start-ups while nurturing their growth.

George Jones, founder of Sensible Properties, has established ‘Sensible Space’ at Cardinal House. The renovation followed the company’s acquisition of the 55,739 sq. ft office building for £11m in August.

The eight-story structure which was previously owned by Derwent Group, is now bustling with new activity as businesses make Cardinal House their new home. days in business.

27 year old George commented: “Sensible Space is more than just

bricks and mortar; it’s about fostering a community of business leaders who support each other’s growth.

“One of the standout features of Sensible Space is its commitment to removing traditional barriers to entry for firms, which is why instead of relying on credit checks, there is more focus on evaluating the potential of tenants, their innovative ideas, and passion for growth. One of our core principles for Sensible Space is inclusivity.”

L-R Nick Thorpe, Graham Shiers

Shawton Energy enters new partnership with Lazard Asset Management

Shawton Energy welcomes the Sustainable Private Infrastructure fund managed by Lazard Asset Management (Lazard SPI Fund) as a new 50% shareholder in the business.

Lazard SPI will accelerate Shawton Energy’s expansion in funding solar photovoltaic (PV) projects and renewable technology solutions to industrial and commercial clients across the UK.

This investment by Lazard SPI represents a committed partnership between the Newton-Le-Willows based Shawton Energy and LAM, who will now work towards bolstering a portfolio of clients to achieve long-term reductions to electricity costs and carbon footprint through fully funded solutions.

Founder and Managing Director of Shawton Energy Jamie Shaw said: “This announcement is a significant milestone for the business and our team as we continue to deliver our UK growth strategy at pace.

“We’re pleased to welcome Lazard Asset Management as a partner, and we are excited to see what we can do by combining Shawton’s operational and project delivery experience with LAM’s unparalleled investment expertise.”

Shawton Energy will introduce Lazard Asset Management into the existing operational projects of the company, while continuing its work with Iona Capital to deliver more than £65million of invested capital in high-quality solar PV works over the next five years.

Ecogee wins major homes energy efficiency deal with cobalt housing

Energy and construction specialist Ecogee has won a contract with Cobalt Housing to deliver a £2.7million investment to install energy-efficiency measures at 287 homes across North Liverpool.

The Aintree-based firm will work on the properties as part of a £5.2million investment to improve energy efficiency in households alongside Cobalt Housing; which has secured funding for the scheme from a share of £31.7million secured from the Government by the Liverpool City Region Combined Authority. Ecogee’s Managing Director Brendan Helm said: “We’re delighted to have been chosen to work with Cobalt Housing on the retrofit project. Being able to deliver much-needed energy-efficient solutions to so many homes gives us great confidence that we are on our way to tackling fuel poverty.

“There are more than 37,000 people living in fuel poverty in Liverpool and Sefton, so projects like these are vital and hopefully aim to lower our local communities’ gas and electricity bills, as well as reducing carbon emissions overall.”

The funding forms part of the Social Housing Decarbonisation Fund (SHDF), and the Home Upgrade Grant, which will help social housing providers to tackle fuel poverty, reduce carbon emissions and make homes across the Liverpool City Region more energy efficient by 2025.

Ecogee will deliver £2.4million worth of retrofit measures by installing new ventilation, loft insulation, cavity wall insulation and Solar PV into the properties.

Clean Air automotive

CAZ, ULEZ, LEZ, ZEZ, CCZ, ZEV

Ultra Low Emissions Zone (ULEZ)

ULEZ are areas of cities identified as suffering from particularly high levels of pollution, specifically pollution caused by vehicles.

So far, the ULEZ scheme has been rolled out in London, where it has recently been expanded from central areas to include all London boroughs.

Drivers of older and/or highemission vehicles have to pay a charge of £12.50 a day when they drive within the ULEZ.

Larger vehicles such as buses, coaches, and lorries can be charged £100 a day if they don’t meet the required standards. The regulations also apply to vehicles registered outside the UK travelling within the ULEZ.

Clean Air Zone (CAZ)

A CAZ is very similar to an ULEZ. You’ll find a CAZ in many cities across England and you’ll need to pay a charge if your vehicle doesn’t meet the required emissions standards.

There are four types of clean air zone as defined by the UK government…

• Class A - Buses, coaches, taxis, private hire vehicles

• Class B - Buses, coaches, taxis, private hire vehicles, heavy goods vehicles

• Class C - Buses, coaches, taxis, private hire vehicles, heavy goods

vehicles, vans, minibuses

• Class D - Buses, coaches, taxis, private hire vehicles, heavy goods vehicles, vans, minibuses, cars, the local authority has the option to include motorcycles

Clean Air Zones operate 24 Hours a day, every day of the year. Most vehicles are subject to the guidelines, however, there are exceptions, and the following vehicles are entitled to a national exemption:

• a vehicle that’s ultra low emission

• a disabled passenger tax class vehicle

• a disabled tax class vehicle

• a military vehicle

• a historic vehicle

• a vehicle retrofitted with technology accredited by the Clean Vehicle Retrofit Accreditation Scheme (CVRAS) certain types of agricultural vehicles

There is also a way to check your vehicle by entering your registration to see what daily charge would be incurred driving within a CAZ: vehiclecheck.drive-clean-air-zone. service.gov.uk/vehicle_checkers/ enter_details

Cities with Clean Air Zones

Bath – Class C

Covering most of Bath city centre, charges in this zone mainly apply

to large and private hire vehicles (things like buses, coaches, HGVs, taxis, vans and minibuses). For the smaller vehicles in these categories, the charge is £9 per day, while buses and HGVs can be charged up to £100 if they don’t meet the emissions standards. Private cars and motorbikes don’t face any charges or penalties in Bath’s CAZ, regardless of the emissions they produce.

Birmingham – Class D

Birmingham’s Clean Air Zone was launched in June 2021 and covers the covers an area of the city centre within the A4540 Middleway. Regular high-emission vehicles, (like cars and taxis) are charged £8 a day to drive within the zone, while it’s £50 a day for bigger vehicles (like buses, coaches, and HGVs).

Bradford – Class C

Bradford’s Clean Air Zone was introduced in 2022. It covers the Bradford outer ring road, the area inside the ring road, and the Manningham Lane, Bradford Road and Canal Road areas (including Shipley and Saltaire).

There’s no charge for privately owned vehicles, but all other non-compliant vehicles have to pay to enter.

Charges are £50 for HGVs, coaches and buses. Minibuses and light goods vehicles are charged £9. Private hire vehicles pay £7.

Bristol – Class D

Bristol’s CAZ was launched in November 2022 with a small Class D CAZ. This means everyone pays

to drive within the CAZ – regardless of their vehicle. The city hopes that the scheme will encourage drivers and businesses to make changes in their commutes or routes in order to keep the air clean.

Portsmouth – Class B

Portsmouth’s Clean Air Zone was introduced in November 2021, but doesn’t apply to private vehicles. Charges start at £10 per day for noncompliant private hire vehicles and go up to £50 for HGVs and buses. The zone is active across the city centre, surrounding Gunwharf Keys, the University, Cascades, and the M275. Sheffield – Class C

Sheffield’s Clean Air Zone was launched in February 2023 and covers a large amount of the city centre, including Park Square and the A61/Parkway Junction. Daily charges for LGVs and taxis that don’t meet emission standards are £10, while there’s a £50 fee for buses, coaches, and HGVs. Private cars and motorbikes are not charged to drive within the CAZ.

Tyneside (Newcastle and Gateshead) – Class C

Newcastle’s CAZ came into effect from 30 January 2023. Larger vehicles that don’t meet the required standards are charged £50 per day, while vans and private hire cars are charged £12.50.

The zone covers most of Newcastle’s city centre as well as routes over the Tyne, Swing, High Level and Redheugh Bridges. It currently only affects buses, coaches, taxis, vans and heavy goods vehicles that do not meet national Clean Air Zone emissions standards. Private cars don’t face any penalties.

Air Update

ZEV – what does it all mean?

Future clean air zones

Greater Manchester (under review)

Greater Manchester didn’t launch their CAZ in May 2022 as planned. Clean Air Greater Manchester explains: “The pandemic resulted in significant vehicle supply chain issues, rising vehicle prices, and a cost-of-living crisis.

“The original Clean Air Plan was no longer the right solution and could have caused significant financial hardship.

“We aim to clean up the air we all breathe through an investment-led Clean Air Plan that does not include a charging Clean Air Zone.” Consultations are currently underway.

Liverpool

Liverpool councillors rejected plans for a CAZ in August 2022, citing similar reasons for a levied charge to be introduced that Manchester did. There are currently a number of different actions and consultations planned to clean up the worst polluted areas of the city.

Low Emissions Zones (LEZ) in Scotland

Scottish Low Emission Zones are very similar to Clean Air Zones run in English cities. There are four currently in operation in Scotland’s cities:

Aberdeen

Plans for the Aberdeen LEZ were finalised in May 2022. The current proposal is to charge drivers of older petrol and diesel vehicles, HGVs, buses, and coaches.

It’s expected to launch in 2024.

Dundee

The Dundee LEZ is set to be enforced on 30 May 2024. It’ll cover an area within the A991 Inner Ring Road, excluding the Bell Street, West Marketgait NCP and Wellgate car parks. Private hire vehicles, buses, coaches, and HGVs that don’t meet emissions standards will be affected.

Edinburgh

Discussions surrounding the Edinburgh LEZ were finalised in October 2021, and will be introduced in June 2024. The zone covers a large portion of the city centre and will be effective 24 hours a day, seven days a week.

Glasgow

Glasgow’s LEZ came into effect on 1 June 2023. All vehicles entering the city centre zone must pay a fee, although motorbikes, mopeds and fully electric vehicles are exempt. The zone covers an area of the city centre bounded by the M8 motorway to the north and west, the River Clyde to the south and Saltmarket/High Street to the east. Enforcement for vehicles registered to a residential property within the zone area will start on 1 June 2024.

Congestion Charge Zone (CCZ)

London is currently the only city applying congestion charges, but many other cities are considering introducing the scheme. First introduced in 2003, the zone has grown to include the area within the London Inner Ring Road which

includes both the City of London, which is the main financial district, and also the West End, which is London’s primary commercial and entertainment centre.

Charges for the London Congestion Zone can be paid online. This can be done in advance if you know the date of travel into central London, on the day itself, or within three days afterwards. If you pay posttravel, the fee increases to £17.50 from the original £15 charge.

If you are unlucky enough to have a vehicle that is due to pay a fee for London’s ULEZ, and also find yourself within London’s CCZ, you will be charged both sets of levies.

The CCZ is a very similar scheme to CAZs, but it differs due to the timing. CCZs are 24/7, 365 days a year, whereas CCZs are only applicable during busy times. The London CCZ operates between 7am and 6pm Monday to Friday, and Noon – 6pm at weekends.

Zero Emission Zone (ZEZ)

Just when you think all the acronyms are used up, along comes Oxford. The city operates a Zero Emission Zone that is very similar to a CCZ – where charges are levied between 7am to 7pm on a daily basis.

Zero Emission Vehicle (ZEV) Mandate

In 2021, the UK committed to the COP26 global climate change declaration, pledging to shift to 100% zero-emission car and van

sales by 2035. In April 2022 the UK Government published proposals for its Zero Emission Vehicle (ZEV) Mandate.

Starting from 2024, and continuing until 2035, car manufacturers will be obliged to meet ZEV targets. The ZEV Mandate is poised to bring about substantial changes in the way car manufacturers market their products in the UK, in some ways even affecting where continued production may take place.

What is the ZEV Mandate?

The ZEV Mandate will establish ZEV targets necessitating a progressively larger proportion of a manufacturer’s yearly sales of new cars and vans in the UK to be zero-emission, ultimately reaching 100% by 2035. This will be complemented by a regulatory framework based on CO2 emissions for new non-ZEV fleets, ensuring that emissions from these vehicles do not rise over time.

The proposed minimum ZEV target trajectory for new cars sold begins at 22% in 2024, increasing to 80% in 2030, and reaching 100% in 2035. The proposed minimum ZEV target for new vans sold begins at 10% in 2024, reaching 70% in 2030, on the way to 100% in 2035.

The legislation being proposed will cover ZEV and non-ZEV requirements in the 2024-2030 period; legislation covering the 2031-2035 period will be introduced at a later point, but it is intended that the legislative minimum trajectories will be at least as ambitious as set out in current trajectories.

office space

Redefining the working environment

Do you collect your client’s feedback and how is that measured?

“With over 20 years of experience, we’ve built a reputation for providing seamless service and amenities that make our clients’ lives easier. This is strongly driven by collecting feedback and integrating those results in our ongoing service offering.

“Our 2023 Net Promoter Score (NPS) survey results show an impressive score of +59 which in itself is a testament to our commitment to customer satisfaction.”

Tell us more about your Manchester properties?

booths for private conversations. Many one-person enterprises, such as freelance editors, translators, and accountants, appreciate the professional space and less isolating environment compared to working from home.

“What’s more, our locations are strategically chosen to provide easy access to transportation, dining, shopping, and other amenities.

Office space and working habits have taken a massive jump over the last decade.

Driven by advances in tech, shifting work preferences, and evolving business models – not to mention a pandemic – these changes have included the establishment of new, flexible office solutions.

Business Connect met with Tom Kirk, Area Director for Landmark Space, offering serviced office locations across the UK, to find out more about the sector:

Tom – please tell us more about Landmark Space’s journey over the past 20 years?

“Landmark Space was established in February 2000 offering serviced office solutions in central London, and have kept a very strong finger on the pulse of requirements for modern office solutions ever since.

“We were always very quick as a business to listen, and from that need to deliver exactly what our clients required, our ideals and business model driven by customer service has resulted in us moving outwards from

central London to London’s West End in 2013. From there our growth has been on a National footing, offering 41 properties in prominent City locations across 7 different UK cities. We have a team of 150 people supporting more than 11,500 clients every day.

“In January 2018 we merged with office space provider i2 Office, and to this day we are specialist providers of private and virtual offices, meeting rooms, shared and Coworking Space, serving clients ranging from individual consultants to businesses with over 100 staff.”

What are the current priorities you are finding for businesses looking for office solutions?

“In recent times there has been a significant increase in the demand for flexible office space and contracts.

“With more and more companies embracing the idea of flexible work models that prioritise employee wellbeing and also cater to their financial needs, there’s a growing need for office spaces that promote productivity, creativity, and teamwork while reflecting the employer’s brand.”

“We offer a range of workspace solutions in Manchester’s Spinningfields and Chancery Place areas. Our custom-designed private offices, Coworking Spaces, virtual offices, hire-on-demand meeting rooms, and fully furnished suites cater to businesses of all types and sizes.

“Our Coworking Space zones in both locations are perfect for creative and collaborative work and include a communal table, booths, desks with task chairs, a sofa corner for relaxing, and two telephone

“The Spinningfields location, for instance, is situated in Manchester’s financial centre, while our Chancery Place location captures Manchester’s historical and contemporary fusion and offers stunning panoramic city views.

“If you’re looking for a flexible workspace solution in a dynamic, well-connected location, visit landmarkspace.co.uk to learn more about our range of properties and flexible service offering.”

Tom Kirk, Area Director, Landmark Space

Unlocking Tax Breaks didn’t know

Guarantee advice and support, which, in the majority of cases reduces the amount owed by the individual.”

Tell us about your more specialised areas of support – in particular Embedded Capital Allowances?

fabric of the building such as wiring, air conditioning systems, plug sockets, etc.

“It is estimated that an average of 26% of the value of properties in the UK can form part of a claim.

“Not many know about this claim, even accountants, and many accountants that do know about it do not have the expertise to do the work.

Business Connect

are always on the lookout for help and guidance on behalf of their readers for ways of helping businesses flourish.

A good accountant can be the key to this, helping to navigate UK tax law and offering opportunities in the form of tax breaks to help businesses grow.

Cash flow is crucial to any successful business, and to be tax efficient involves knowing where every opportunity lies, which in turn can offer a massive help to any company’s bottom line.

Silver Consultants work nationwide offering accountancy services to businesses of all sizes and across all sectors.

They specialise in R&D Tax Credits and Embedded Capital Allowances, as well assisting those who have Personal Guarantees where the company cannot pay the debt.

Founder and Director Russell Silverman took some time out to chat with us:

Russell – please tell us how it all began?

“I qualified over 40 years ago now. After gaining my BA(Hons) in Accountancy I went on to a further 3 years training at a large

International practice. From there I joined the Liverpool office of the North West practice of Gruber, Levinson Franks, becoming partner within a few years.

“During my 18 years at GLF I helped develop the business from a small office to one of the top firms in the city, and in 1999 merged with the Liverpool office of Haines Watts, one of the largest practices in the UK.

At Haines Watts, we also expanded, adding an office in the Wirral, and setting up another business to offer specialist tax services. I was also involved in various committees which formulated strategy for the future of the business nationally.

“In 2019, Silver Consultants was set up, and I’m now making it a priority to offer a specialised tax management service to businesses alongside high quality traditional accountancy services.”

Can you list your services in more detail?

“The core of our business is to offer high quality fully qualified Accountancy services to businesses of all sizes and across all sectors and regions.

“We specialise in R&D Tax Credits and Embedded Capital Allowances, which save tax, and Personal

“Many business owners appoint a good accountant who can reassure them that their business is safe, explain the way the system works, and how they can legitimately save tax and save for the inevitable tax bill.

“Many tax-deductible expenses are routinely covered by most businesses and their advisers.

“However, occasionally some things slip through the net, and there are some tax claims, that in my experience, are regularly overlooked by both client and adviser.

“As an accountant it’s important for me to share these opportunities, so you can check that they are being included in your return.

“Being aware and including them seriously improves your cash flow.

“Embedded Capital Allowances is a tax claim available for individuals or Limited Companies who are commercial property owners, or tenants who refurbish properties.

“Commercial properties will include office blocks, factories, warehouses, hotels, pubs, care homes, restaurants - basically any building in which a business is located. Even sports grounds.

“The basis of the claim is often described as what doesn’t fall out if the property is turned upside down. It covers items situated in the

“Even HMRC describe this in their internal manuals as a difficult claim to make. However, when it is lodged it’s a nice surprise for the recipients. I have recently become involved in a hotel redevelopment where the potential tax saving is approximately £250,000.

“Another current assignment is a building that incorporates a dental surgery where it looks like there’s a refund of £50,000.

“Every commercial property owner, or tenant, should investigate this tax saving opportunity.”

How about R&D Tax Credits –there’s quite a bit of confusion in this area?

“Research and Development (R&D) Tax Credits is a claim that is more widely known, but frequently misunderstood.

“It is a government reward for innovation, available to Limited Companies, given out as a tax saving.

“Many see this as scientists in white coats, who wear thick glasses and spend all day locked in a room with bunsen burners.

“The work by the scientists will qualify, but most claims are from ordinary businesses doing everyday things.

“What is misunderstood is that normal work tasks or ideas may be part of a claim.

“For example, experimenting with a new product or process may qualify, even if it fails (my biggest claim so far related

Russell Silverman, Founder and Director, Silver Consultants

Breaks that you know existed

to a potential new product that never reached the market).

“Similarly creating a new database from scratch can qualify. Again, many are surprised when they successfully claim a tax saving.

“One client, a windows manufacturer, repeated to me so many times ‘We don’t do anything special’ that it became a

running joke.

“He received £70,000 in his bank account for ‘nothing special’.

“There is a deadline of two years from the end of a financial period to file the claim, which means that many firsttime claimants file two claims at once.

“This means that one of those years

regularly produces a refund of a tax bill already paid, while the other acts to reduce a future tax liability.

“One other important point is that where a company makes a tax loss, it can elect to receive a R&D related refund, even if no tax has been paid previously.

“This is unusual as normally you need

to pay tax to get it back. I have been involved in long term projects, for example app development, where HMRC have provided finance, by way of an R&D refund to a loss-making entity, which has assisted the eventual success of the venture.

“R&D claims can be made every year, helping the cash flow of a business and providing funds for business development and recruitment.

“It should always be considered as part of the overall financial planning strategy of a business, and the sooner the areas of R&D claims can be identified, the sooner those funds can be reimbursed by HMRC.”

AI news

Generative AI and SMEs:

its arsenal, businesses have a reliable GenAI ally for diverse applications.

Why open-source?

Beyond the allure of unique capabilities of proprietary models, they often come bundled with constraints and vulnerabilities.

Choosing open-source models like LLAMA2 offers heightened transparency, agility, and security. Self-hosting these models places data control squarely in the hands of businesses, a key consideration for 57% of SMEs concerned about data privacy.

The future is now in the UK

Amidst the digital upheavals of the 21st century, with a staggering 64% of SMEs confirming technology as a pivotal growth driver, a hushed revolution is emerging: Generative Artificial Intelligence (GenAI)

This game-changer, offering the promise of limitless innovation, is rapidly reshaping business frameworks, especially for the forward-thinking UK SMEs.

GenAI unravelled

At its essence, GenAI equips computers with unmatched human creativity, enabling them to produce content, suggest novel solutions, and even generate art or music.

Notable tools such as Chat GPT and Google’s PaLM2 serve as exemplary GenAI prodigies. They’re adept at mimicking human-like text, facilitating data analytics, or even initiating

compelling customer engagements. On the flip side, proprietary models like Claude offer potency but can sometimes carry inherent security risks compared to their open-source brethren.

The promise of Autonomous Agents

As we delve deeper, Autonomous Agents emerge as the crown jewels of GenAI.

Represented by state-of-the-art developments like BabyAGI, these agents no longer merely react. They strategise, predict, and adapt to changing scenarios.

In the sphere of customer experience, innovations like CX Hero, set to launch this October, symbolise the future.

It’s not just another tool, but a

revolution in client interactions, blending powerful language models with interactive chat interfaces, heralding an era of agile, efficient, and hyper-personalised customer service.

The open-source advantage

Herein lies the power of opensource Large Language Models (LLMs) like LLAMA2 by Meta. Boasting an impressive 70B parameters, its training regimen encompassing 2 trillion tokens lends it unparalleled contextual prowess. Moreover, benchmarks affirm LLAMA2’s supremacy over other models in realms like reasoning, coding proficiency, and knowledge drills.

With Llama Chat and Code Llama in

Looking forward

With recent surveys indicating that 45% of SMEs are enthusiastic about adopting AI tools within the next three years, and a further 35% believing that autonomous agents will become business staples, the GenAI revolution is more pertinent than ever.

In conclusion

For UK SMEs teetering at the edge of the GenAI evolution, the horizon is luminous. Embracing GenAI, especially with the right AI partners, will be an uplifting and eye watering journey into the future!

Jonathan Taylor The Automation Agency

gmcc

- and we can support those introductions on your behalf.

A well-managed supply chain can help you to reduce costs, enhance quality control, manage risk and improve your project timelines.

Building of The Year Award

Building a Greater Manchester

Greater Manchester Chamber has a thriving community of over 600 members operating in the Property and Construction sector, not to mention the wider business network who engage with us each year.

We support the sector to develop supply-chains, create sustainable practices, and meet other industry leaders through specific regional Construction Clubs.

Our Clubs have been developed by Greater Manchester Chamber, private sector companies and

respective local Councils. The aim is to introduce businesses to construction opportunities in the local areas and explain the tendering process.

We also offer access to market insight and intelligence - such as the latest industry trends, economic survey data and of course, our Construction Pipeline Analysis.

The Chamber can offer you direct introductions to main contractors, developers and the local authorities. We know having a strong and diverse supply chain is business critical

This Chamber award recognises a building’s contribution to Greater Manchester both in terms of construction and development.

This can include the building’s significance to the City Region, its impact on the local economy, its effect on the local community, its importance in terms of urban regeneration, design excellence, or contribution to urban design. 2023 entries opened on 29 September.

Please contact diane.elebertmorgan @gmchamber.co.uk for further info.

SME Apprenticeship Support Service

This service can help SMEs to navigate the apprenticeship rules, find apprenticeship funded training and recruit an apprentice. If you like to access the support or find out more,

please complete the short expression of interest form. Please contact diane.elebertmorgan@gmchamber. co.uk for further info.

Local Skills Improvement Plan

We’re looking for construction businesses to contribute to our research for the next stage of the Local Skills Improvement Plan (LSIP) for GM.

The Chamber is delivering this project on behalf of the Department for Education and the aim is to highlight the skills shortages and recruitment difficulties affecting businesses in the construction sector within Greater Manchester, then work with skills providers to help bridge these gaps. If you’d like to share your views, please contact Jo, via gmlsip@gmchamber.co.uk

Property and Construction Industry Team

The activity, events and campaigns are shaped by our Property and Construction Group, comprised of industry professionals and experts who are joined-up thinkers, thought leaders, policy shapers, cause fighters, door openers and change-makers.

Little things add up exporting

The summer is often a quiet time for news and the last few months (weather apart!) have been no exception as the holiday season led to the normal exodus to holiday resorts, but sometimes it is the combination of lots of small stories that makes big news. Recently there have been a lot of

stories that paint a highly positive picture for exporters and the opportunities that arise for exporters of all sizes that incrementally are bricks building the wall.

The UK Tourism industry who are expected to attract 37.5m overseas visits this year with a visitor spend of

£31bn deserves a seasonal plug.

It isn’t just Airports and large hotels that benefit, so do local attractions and Airbnb hosts.

Manchester is the 3rd most popular town/city for staying visits, behind London and Edinburgh, with Liverpool

5th, Leeds 11th, Newcastle-upon-Tyne 13th and York 16th.

Services have long been a critical part of the UK economy and the UK remains the 2nd largest global exporter of services in the world accounting for a fraction under half of all UK exports.

According to the Resolution Foundation, contrary to expectations, UK services exports were 15% higher in 2022 than the previous year and 16% higher to the EU. They refer to Britain as a services superpower that holds the key to stronger growth in the decade ahead. The City of London Corporation see the potential for further rapid growth to the end of the decade and are pushing for government to create a “Services Council” to mirror the No10 Business Council to support the strategic ambitions.

Who knew? Well, regular readers of this column may recall that I have highlighted how important a part of many recent trade deals have been in relation to services. This was an element passed over by EU trade deals that preferred to focus on goods. Services are often significantly

shipping, thus ticking another box of government aims. Services exports to EU are less hampered by Brexit than goods as there never was a real single market in services as The Economist points out.

The Government refer to these as “modern trade deals” or “2.0” and targets making them suitable for the digital age. These are ongoing with countries as diverse as India, Mexico and Switzerland alongside those already agreed with CPTPP, Japan, Australia and several more.

The Electronic Trade Documents Act (ETDA) is implemented in September, and according to a survey conducted by the Institute of Export and International Trade approximately 75% of respondents believe this will have a positive effect on their businesses.

Government Minister Paul Scully said that this widely welcomed legislation would place the UK as a thought leader for others to follow and would save businesses an estimated £1.1bn over the next decade by enhancing the smooth and efficient operation of exporting.

Labour opposition said they saw no UK business being disadvantaged - a welcome agreement!

Small business bonanza as the Federation of Small Business (FSB) highlight that 20% of their members are already exporting and a further 10% actively considering doing so.

This is all the more impressive when you consider that many FSB members include local service businesses including restaurants, pubs and bars, hairdressers and beauty salons, local accountants and lawyers, who may have less likelihood of exporting. Even these businesses could export: - the pub or restaurant that targets tourists whilst the legal and accountancy sector are significant exporters.

Useful links:

So where are all the members exporting to?

95% export to Europe, Turkey and Russia, 61% to North America, 56% to Asia and the Middle East, 49% to Australasia, 35% to Africa and 21% to Latin America. None of that is a surprise, but for anyone considering exporting, or expanding their exporting activities, it could provide a roadmap of potential.

What do all of these have in common?

They highlight the range of opportunities for exporting and that size of business is irrelevant.

There are even many micro businesses that are exporting as a normal part of their business activity, some not

gov.uk/business-and-industry/exporting gov.uk/government/publications/export-strategymade-in-the-uk-sold-to-the-world/made-in-the-uksold-to-the-world-web-version export.org.uk

britishchambers.org.uk

realising that they are doing so.

The internet brings the world together and enables anyone to promote their business across the world.

Your next customer could come from anywhere.

Exporting should be a profitable and integral part of your business with like-minded markets around the world, many of whom are already fans of UK style and quality, providing a plethora of opportunities.

Whether you are in hospitality, a graphic designer, or making pickles, It is never to early or too late in a business to start to export, you just need to take the next step.

Tony Goodman MBE is a successful exporter and has been doing so through a variety of different businesses. He is currently Marketing Advisor at Forest and Co who specialise in offering guidance on branding, exporting and sales: www.forestandco.com

Introducing the Liverpool City Region Local Skills Improvement Plan

a spotlight on the skills employers need most in the workplace, but are struggling to find locally.

The recommendations and roadmap outlined in the plan will now be used by local Colleges and Independent Training Providers to inform how they shape their provision, working in partnership with the Liverpool City Region Employment and Skills Board, who will become the main strategic forum to secure achievement of actions across all partners.

The findings and recommendations from an in-depth business consultation conducted by the five Chambers of Commerce in the Liverpool City Region have been released, with the publication of the Liverpool City Region Local Skills Improvement Plan.

The report outlines the findings of an extensive research project, which ran over seven months and took in the views of over 1,120 research and engagement touchpoints with businesses in Liverpool City Region, to create a set of key recommendations around skills and training delivery in the region.

The Local Skills Improvement Plan aims to place employers at the centre of the skills system, and shine

Paul Cherpeau, Chief Executive at Liverpool Chamber, commented: “Liverpool Chamber’s participation in the LSIP process has built upon our ongoing conversations with businesses about their future labour demand and importance of developing, attracting and keeping talent within our city region.

“The participation and centrality of employers within the skills development systems is fundamentally important, enacting a crucial partnership with our education institutions and providers. It is a partnership we look forward to cultivating and supporting in the period ahead.”

Tracy Mawson, Chief Executive at

St Helens Chamber, commented:

“A great amount of work has gone into creating the Local Skills Improvement Plan and I would like to thank all the businesses across the region who supported the research.

“Their valuable insight is pivotal to the success of the Plan, which aims to deliver changes to meet their priorities around skills and training, and ensure they have access to a workforce with the skills needed to support economic growth in the Region.

“A key theme that came out of many of the engagements with businesses was a desire from employers for young people to gain experience and employability skills, alongside technical knowledge. They were also keen to identify short courses that upskill current employees in new techniques.

“The report outlines a twoyear roadmap that will see

recommendations implemented as early as December this year and continuing to be actioned through to June 2025, by which time I’m confident we will have a local skills system that better serves the needs of local businesses.”

The Local Skills Improvement Plan can be read here: lcrchambersofcommerce.co.uk/ localskillsimprovementplans

A skills event will be held in the Autumn providing an opportunity for businesses, colleges and training providers to get together and discuss the priorities and recommendations outlined in the Plan. Details will be available soon from your local Chamber.

Any businesses that wish to get involved with shaping the local skills provision, or finding the training that is right for them should contact their local Chamber of Commerce.

A reputation for delivering the best possible same-day service logistics

So if you need your goods delivered same day and in the condition that they left your dispatch department, look no further than The Courier Company Nationwide.

Nick Thompson, Sales Director, spoke to Business Connect about what the organisation offers businesses across the UK.

Nick - let us know a little background on the Courier Company Nationwide?

“For over 10 years we have built a business that strives to give our customers the best service possible.

“The company was formed in Cambridge by Josh Arbon and Richard England who are still heavily involved in day to day running,

ensuring that our high standards are maintained.

“The business continues to expand, and we now have a satellite hub in the Northwest ensuring we can cover all parts of the UK. The northern office can dovetail with our fleet and make sure customers across the whole of the UK can enjoy the quality of service we are expected to deliver.”

How do you see yourselves in what is a fairly busy sector?

“We are a complete and professional logistics company providing an unrivalled courier service to our clients in the UK and beyond.

“Our fully trained team of operators provide the logistical support for our clients at all times, ensuring we provide the highest level of customer service.”

What makes you different from other same-day businesses?

“All our drivers are in uniform, which means they are easily recognisable, and shows accountability whilst representing your business in a professional manner.

“We pride ourselves in being an extension of our clients’ businesses, and it is our responsibility to deliver the same level of commitment and professionalism you would expect from your own team.

“Professionalism of the very highest standards has always been at the centre of what we offer to our customers.

“What sets us apart from our competitors is understanding our role in the logistics process.

“This ethos underpins our whole

business model. We thoroughly vet our drivers and ensure they deliver the highest possible standard to both your business and ours.

“Our drivers are the front line of our business and play a pivotal role in always delivering the high professional standards we hold ourselves to.

“All we ask is for the opportunity to quote - excellent customer service doesn’t cost the earth!”

Follow your own course!

By the time that you read this, the GM Chamber’s renowned Quarterly Economic Survey results will have been announced and I hope that they make much more cheerful reading than their other reports during 2023!

Like many assessments, how do we react when we are told the business climate is poor, or when we learn that the manufacturing sector or the service sector is facing significant headwinds?

Do we behave the same as when we are told our personality is a certain colour shade or if we have as business leaders a tendency to be authoritative?

Do we adjust our business approach to meet the forecast that we are being presented with, or do we continue to plough our own furrow, confident in our personal beliefs as to how well our business is doing and how well it is going to be doing in the coming year?

Ploughing your own furrow can be exhilarating and daunting, liberating and challenging - how do you behave?

The first thing is to rememberthere’s no such thing as “should”! As leaders, we shouldn’t be doing what others are doing; our businesses are not like theirs.

Our challenges are different, our customers are different, our supply chain is different and therefore we have to be confident in our own analysis of where we are now and where we need to be and what it is going to take to achieve the goals that we have set.

Of course, we can learn from others about best practices and how we might adopt and adapt them to suit our circumstances.

The best of the best - and that’s who we aim to be isn’t it - will aim to be different, will aim to create clear blue water between ourselves and the rest of our sector, because differentiation and uniqueness are key attributes that we need to espouse.

What are some of the other critical characteristics of the successful business owner?

• Do we make our own “luck” or is our luck thrust upon us?

• Do we lead in our own inimitable style, or have we collected along the way a set of behaviours that should stand us in great stead?

Our Leadership assessment considers your approach to Achievement Orientation, Impact and Influence, Innovation, Leading People, Strategic Thinking, Communication, Energising People, Learning Agility, Problem Solving and

Resilience and Perseverance –how well would you do?

• Have we made a conscious effort to hire the very best people we can for each role and team, or have we reluctantly fallen into the trap to hire “somebody” because we keep being told that it’s impossible to find that sort of person in this area?

When you do hire, do we understand what we really want the successful candidate to deliver and whether they have the attitudes and suitability for the role, or are we focused just on their skills and experience?

Do we on-board our new people with a clear and shared expectation of what they will need to do to be successful in their role, or as we have seen many times, do what you can and learn on the job!

And is that “onboarding process” a 1-day wonder or a month long/year-long joint approach to checking in, staying on track, learning while doing, constructive feedback and partnership?

• Is our culture founded upon growth mindset principles, with all our people always striving to learn new skills and new approaches to overcome our challenges; or are we stuck in the mode of change

resistance because it didn’t work the last time we tried it?

• Do we breathe the fire of resilience, bouncing back after each apparent knockdown; or do we subside into the “now what are we going to do” melancholia that seems to afflict so many of us?

If you bounce back more than you are knocked down (and we are all knocked down sometime during our business careers), you will overcome!

• Do we focus and commit to our priorities, “measuring what matters” (John Doerr, 2017) or do we wander the halls of prevarication, wondering why nothing gets done around here?

“Inspire me, lead me, drive me; give me purpose; support my being fulfilled”; these are the 2023-24 rallying calls.

Are you embodying them?

If you need help to develop, grow and exceed expectations, get in touch!

Sim Goldblum CEO, maxpotenti

small business news

Dealing with macro instability as an SME by Theo Paphitis

Running a small business is hard graft and not for the faint-hearted, but that being said, the last few years will have tested even the hardiest of entrepreneurs.

Whether it be the consequence of instabilities caused by the conflict in Europe or as a result of the costof-living crisis, it’s fair to say that businesses - big and small - have been through the wringer, and the relentless barrage of bad news has left many in a permanent state of anticipation, wondering not if, but when the other shoe is going to drop. In times of macroeconomic instability, there are often subtle tremors lurking beneath the surface - and in this instance, as if torrid news were a sculptor, piece by piece, it’s been gradually chipping away at confidence levels. In the case of

SMEs, it’s been stopping them from innovating, taking calculated risks and importantly, thinking big! Entrepreneurship runs deep through the veins of our economy, and SMEs play a pivotal part in that; employing over 16.4 million people in the UK and contributing an impressive total turnover of £2.1 trillion, it’s clear beyond a shadow of a doubt that they are the lifeblood of our economy.

In spite of this, owing to the prevailing macroeconomic situation, they’re becoming increasingly less likely to want to poke their heads above the parapet - and who can blame them?

In turbulent and uncertain times, it can be exceedingly easy to think about throwing in the towel - and truth be told, I’m sure it’s a thought many of us have pondered before. Well, to quote the ancient philosopher, Rocky Balboa, ‘it ain’t over till it’s over.’

No matter how tempting those thoughts may be, I urge you not to capitulate to them. Good things don’t come easy so imagine the feeling when through all the blood, sweat and tears you get through those periods of hot water.

Turning your dream into a reality is not an easy journey, and is one often fraught with difficulties. But, let’s face it, rarely is there going to be a time when absolutely everything in the world is going swimmingly, so rather than spend your time worrying about things that are out of your control, why not spend your time focusing on the things you can?

If you’re a small business then check out Theo’s free-to-enter #SBS Small Business Sunday competition which runs every Sunday between 5 - 7.30pm on X and Instagram - a free boost for small businesses with ambitions to grow and a chance to join one of the UK’s small business communities. Further information is here: www.theopaphitissbs.com/about/

I’m a fervent believer that in times of chaos, there lies opportunity, and I think we can all agree when I say that we’re hardly short of chaos at the moment. Take Covid as an example; despite the myriad of issues it wreaked upon us, it catalysed the creation of 726,000 new businesses in 2020, compared

to just over 636,000 in 2019 - truly remarkable figures and a testament to the fact that there can be, and often are, glimmers of opportunity sprinkled in amidst the chaos. Don’t forget that. There will be moments when the dark days seem never-ending, but just remember that by weathering them you’ll have had to do things you’d have never thought possible before - imagine what you’ll be able to do once the pressure eases off a bit!

So to all those wondering about whether to take a risk or try something new - do your homework and once you’re ready, get stuck right in! We are a great nation of entrepreneurs, and in times of chaos we pivot, adapt and think BIG!

Theo Paphitis Theo Paphitis Retail Group

debt support

Debt management for businesses: Too much credit can be a bad thing

your expenses and improve cashflow. Ensure that you incorporate all your loans into your budget and account for the repayments in your overheads.

• Make your debt payments on time and in full to help avoid late fees and interest charges, and to maintain a good credit rating.

• Prioritise your debt payments by paying off your highest-interest debt first.

Credit can be a valuable tool for businesses to grow and succeed.

It can help them to invest in new inventory, equipment, or marketing campaigns. However, too much credit can also be dangerous - when businesses are offered too much credit, they may be tempted to take on more debt than they can afford to repay which can lead to serious financial problems, including bankruptcy.

Why are businesses offered too much credit?

Lenders are often eager to make loans to small companies, as they see them as a growth market. Businesses that may not have a strong credit history, can also make lenders more willing to offer them credit.

How to avoid getting in over your head with credit

It is important to be careful about accepting too much credit. Here are a few tips to avoid getting in over your head:

• When you are applying for a loan, be realistic about how much money you need. Don’t borrow more money than you absolutely need and take on more debt than you can afford to repay, even if the lender is willing to offer you more credit.

• Shop around for the best rates and terms from different lenders before you choose a loan. It is important to find the best deal possible, so that you can minimise your monthly payments.

• Once you have taken out a loan, it is important to create a repayment plan and stick to it. This will help make sure that you can afford to repay your loan on time.

How to manage debt effectively

Any small business with debt should manage it carefully to avoid risking bankruptcy. Utilising the advice below could help:

• Create a budget for your business to help track your income, reduce

• If you are having trouble making your debt payments, you may be able to negotiate with your creditors to lower your interest rates or monthly payments.

• Consider consolidating your debt to make it easier to manage your debt.

• Regularly review your credit report to identify and fix any errors or potential problems.

• If you are struggling to manage your debt, there are a number of professional organisations that can help you. Consider using a credit counsellor who can help you to develop a budget and debt repayment plan.

Increase your revenue

There are a number of ways that you can increase your revenue to improve cashflow and help repay your debts.

• Review your payment terms and shorten the timescales if you need to.

• It is worthwhile contacting your clients before an invoice is due

for payment and check when the invoice will be paid.

• If you have customers who are not paying their bills, make it a priority to chase them up.

• Implement a price increase across your products or services - even 5% could make a huge difference to your turnover. If you are providing a high-quality service then customers will be willing to pay.

At Premium Collections Group Ltd, we specialise in helping businesses to recover outstanding debts. If you have customers who are not paying their bills, Premium Collections can help you to get paid amicably.

We also offer a number of services to help businesses to manage their debt more effectively including helping you to create a budget, develop a debt repayment plan, and negotiate with creditors.

We work with clients based in the UK, Europe and around the world and are competitively priced for all of our services.

Paul Daine Managing Director, Premium Collections

For all your credit management requirements Premium Collections Limited have the solution. Staffed by dedicated professionals with over 50 years combined experience handling virtually every type of debt issue, and operating on a national and international basis, we can tailor a package of services to meet your requirements.

For a detailed discussion on how we can help your business or for a quotation for any of our services, please contact Paul Daine, Managing Director on:

crowdfunding

Empowering start-ups and growth seekers: The crowdfunding advantage

can validate their business. Good communication and delivering on your promises will build your community so that they will become advocates for your business and back you in the future.

One might think every Kickstarter campaign rakes in millions.

connections, and the last portion will be from other strategies.

So, how do you effectively ‘activate your crowd’?

Firstly, tap into your existing community. This includes customers, suppliers, colleagues, friends, and family. Companies with teams often fare better, with your networks and given the diversified skills to build trust you can deliver.

proposition. Evaluate your readiness for campaign management.

4. Financial evaluation: Understand campaign-associated costs. Set a realistic fundraising target aligned with your business needs.

5. Community engagement: Share your idea with peers, potential customers, and Crowdfunding Hub members. Measure genuine interest.

Navigating the world of business financing can seem like a daunting task. Enter crowdfunding: the contemporary way to rally support for your idea.

But what exactly is crowdfunding?

Simply put, crowdfunding is the process of raising capital from a large number of individuals, typically through an online platform. Various crowdfunding avenues exist, but rewards and equity crowdfunding are standout choices for entrepreneurs and businesses in the growth phase.

Rewards crowdfunding

Platforms like Kickstarter, Indiegogo, and Crowdfundr have become synonymous with this method.

Picture this: You have a brilliant product prototype, yet there’s a minimum order quantity you need help to fund. Rewards crowdfunding allows you to present your idea to the world, offering backers special rewards (often the product itself) in return for their support.

Managing expectations is paramount. By offering backers a worst-case delivery date and keeping them abreast of each milestone - production, packaging, or shipping - you cultivate trust. Transparency is critical, especially if hurdles arise.

Most backers appreciate openness about challenges and how they’re addressed. Companies may use rewards crowdfunding as a stepping stone to equity crowdfunding or other funding solutions as a successful campaign

In reality, the average amount raised hovers around £8k, with many small campaigns on the platform.

You can raise tens, even hundreds of thousands of pounds, for a wellplanned campaign. Those millionpound campaigns? They’re often strategic marketing ploys with hefty marketing budgets - sometimes up to 30% of the goal.

Equity crowdfunding

In the equity realm, backers aren’t just supporters - they’re investors. Platforms like Crowdcube and Seedrs operate under the UK’s sophisticated regulatory environment, which is among the most advanced globally.

Emerging in an era marked by austerity and constrained bank lending, equity crowdfunding democratised access to capital.

This wasn’t merely about businesses seeking funds; it was about allowing everyone, irrespective of their wealth, a shot at potential returns

Key was the introduction of schemes like EIS (Enterprise Investment Scheme) and SEIS (Seed Enterprise Investment Scheme).

These schemes offer tax relief to investors, incentivising them to back companies they believe in. They and campaigns are regulated, so are better suited if you are looking to raise £100,000 up to a few million.

Preparation is key

Merely launching a campaign doesn’t guarantee a windfall. Roughly 15% of your backers will come from the platform itself. A third will be from your immediate community, another third from their

When it comes to amplifying your reach, you can build, buy, or borrow your crowd. To elaborate, ‘building’ entails organic growth via content and engagement, ‘buying’ means utilising marketing and ads, and ‘borrowing’ involves leveraging other established audiences aligned with your target backers.

The preparatory phase is crucial; a solid 90 days of groundwork is advisable to increase your chance of success.

If you are considering launching your crowdfunding campaign, now is a great time to start. Aiming for a February or March launch could be strategic, as these months tend to resonate well with backers.

Crowdfunding, when approached with clarity, transparency, and preparation, offers a dynamic way for businesses to garner support, test their market fit, and scale effectively.

It’s part of the funding continuum and can help you access angel investors and your network.

Are you ready to make your mark in the crowdfunding landscape?

The time is ripe.

Five steps to assess crowdfunding suitability:

1. Research: Browse platforms and analyse similar campaigns, noting strategies and backer feedback.

2. Join the crowdfunding hub: Engage with this community for insights and support from other campaign creators. Benefit from experienced knowledge.

3. Self-assessment: Define your objective. Ensure you have a unique

Victoria Bennett, BSc(Hons), FCIM, is a seasoned strategic marketer, bringing valuable insights to supporting startups and raising capital in the UK and Internationally.

Passionate about crowdfunding’s power to democratise capital, she advocates for crowdfunding by speaking at global conferences and in her Podcast.

In 2019, she launched The Crowdfunding Hub, offering education and tools for various crowdfunding types, expanding in 2022 to include a series of Crowdfunding for Authors courses.

She holds the Queen Elizabeth II Jubilee Medal, recognising her commitment to startups, crowdfunding, and community support.

Connect with her at thecrowdfundinghub.com and bmwconsults.com

As a special offer, use code BCFreeMonth to get 30 days free access to The Crowdfunding Hub to understand the crowdfunding process, assess if it is right for your business and get support from your peers and campaign experts.

&out about...

August saw the joint meeting between the Business Network South Manchester and Chester in Frodsham, Cheshire.

Hosted by Simon and Win Edmondson, the groups have a combined membership of 170 businesses.

Over 110 businesses gathered to network informally after a seminar before lunch, followed by a talk from Lisa Storey of EZ Hampers, who supplied hampers for a business card draw which raised over £120 for charity.

Liverpool Chamber: liverpoolchamber.org.uk

The Business Catalyst Club met up again in Leeds recently hosted by event organiser Graham Shiers. As well as networking with a very busy room of business leaders there was the regular charity drwa.

£720 was raised which has gone to Bluebell Wood Children’s Hospice in Sheffield as nominated by Harvey Harding, managing partner of PM Law.

Pictured below is another of our Sponsors, Martin Hirst of Martin Hirst Financial Consultancy.

BITA Social ManchesterEventbrite for details, or visit Bita.ie

SOUTH MANCHESTER & CHESTER

L-R Graham Shiers, Harvey Harding, Martin Hirst

L-R Lisa Storey, Simon Edmondson, Win Edmondson

L-R Janice McMahon, Paul Mirage, Amanda Holland

L-R Paul Mirage, Michael Wolf

Created by four of

L-R Luke Flannery, Diane Elebert-Morgan, Danny Williams

L-R Paul Daine, Geoff Molyneux, Paul Quin

L-R Paul Mirage, Diane Elebert-Morgan, Paul Daine

Greater Manchester Chamber of Commerce: gmchamber.co.uk

L-R Jake Ogden, Sophie Gwilliam, Greg Maquire

L-R Danny Williams, Lee Watson, Paul Mirage

Louise Howells, Pay Monthly Websites

L-R Zac Marks, Paul Kilroe, Paul Mirage

wellbeing

Let’s talk motivation!

How enthusiastic would you be if someone said ‘that was a great piece of work, if only you did that every time!’?

The added comment at the end probably doesn’t inspire, does it?

And yet if you’d simply heard the first half of the sentence you’d smile and likely feel rather proud of yourself.

There’s a big difference between conditional and unconditional praise.

Giving someone recognition and appreciation without any qualifiers is a meaningful touch. It’s a freely given high-five to acknowledge what someone’s done, showing that it’s valued.

An additional by-product of spontaneously giving unconditional praise is that the recipient often feels motivated to do more, to continue engaging with enthusiasm.

Conditional praise is very different. There’s the thank you, but it can feel rather reluctant. A positive message, but modified by a push for more, to be better and not stop.

It’s not hard to decide which of the two would work best for you or your colleagues!

Since the pandemic many staff have remained working from home and whilst this may please the accountant, meaning less overheads in terms of company premises, the downside is that it’s harder to motivate staff from a distance, to monitor their productivity and ultimately get them back into the office.

Working from home requires focus, selfmotivation and discipline. Finding ways to maintain that, by being monitored and then rewarded with a break, a

swim, a round of golf, is the key to a productive, home-working day.

But, when people don’t talk regularly to each other, beyond a clearly agenda’d zoom call, the occurrence of more casual, unscheduled conversations and relationships disappears.

As does an integrated team mindset. Helping each other out, volunteering, sharing the load, offering new ideas and suggestions during relaxed conversations don’t feature too much in more formal scenarios and neither does the motivation to be mutually supportive.

Whilst earning an income is crucial, the pandemic has resulted in many people appreciating their family and friends more. Home life and time in nature has become more important and, whilst work is, of course, a priority, it’s not in the same way as before.

Motivating people to do a good job requires taking this new approach into account.

If people’s aspirations and wishes have changed, then the old, once effective carrot and stick method won’t work as before. Listening to staff means starting new conversations and discovering what they need, what’s important to them and then finding ways to include that so they feel respected and supported.

For those with children, more flexibility in regard to starting and finishing times may be important if they’re having to navigate regular drop-offs and pickups from school.

A little latitude about parents’ evenings, Christmas shows, childminder issues and school holidays can help ease the pressure for those

staff and enhance they loyalty.

Some staff may have become used to working on specific tasks or projects at home. They may value being semi-autonomous as they focus on a particular area of the business, maybe decision-making and progressing a project or developing a new initiative. Finding ways to utilise their skills, ingenuity and enthusiasm is a great way to continue motivating them.

Introducing staff to relevant customers and clients, either in person or via a regular newsletter, is a positive way to help them feel identified and recognised, helping to put a face to a name and personalise the relationship, but doing so isn’t always feasible, depending on the size of the business. Also, job titles can make a difference to how invested a person becomes in their role. Titles like manager, senior officer or consultant can make someone feel extra proud of their role. This can work especially well in volunteer organisations where there’s no pay, so status is everything! Competition can be a good way to motivate staff, whether it’s bonusrelated or includes a reward of some kind.

But staff can’t continuously out-perform themselves and improve on the previous year’s figures. Staff motivation has to be balanced against quality of delivery and customer satisfaction. Also, those who deal with tricky or complex customer issues may require extra time to resolve complaints and disputes, impacting on their performance statistics. However, retaining satisfied existing customers is an important part of any successful business.

Leading by example is a positive way to motivate others.

If management want staff to follow suit they need to be aware of how their own input is perceived. Seeing a boss drive an expensive, de-luxe car may motivate some staff to strive harder in order to achieve that goal for themselves.

They see a tangible reward that’s potentially achievable.

But others may find such ostentation demotivational and instead be resentful, feeling that it shows a ‘them and us’ mentality, something that takes the car completely out of their reach. Successful motivation is about discovering how to inspire each person and then incorporate that into their career path, allowing everyone to move forward at a pace that suits. Motivation comes from both our external environment and from our self-talk and how that enthuses and inspires us.

Being tested, challenged and motivated in appropriate ways allows us to achieve a fulfilling and rewarding quality of work and of life.

Susan Leigh MNCH (ACC)

South Manchester counsellor, hypnotherapist, relationship counsellor, writer and media contributor offers help with relationship issues, stress management, assertiveness and confidence. She works with individual clients, couples and provides corporate workshops and support.

She’s author of 3 books, ‘Dealing with Stress, Managing its Impact’, ‘101 Days of Inspiration #tipoftheday’ and ‘Dealing with Death, Coping with the Pain’, all on Amazon and with easy to read sections, tips and ideas to help you feel more positive about your life.

To order a copy or for more information, help and free articles please call 0161 928 7880 or visit www.lifestyletherapy.net

audio visual

Crafting seamless video conferencing experiences

Whether your business spans the globe, or you have team members in different time zones, choosing the right video conferencing solution ensures everyone is just a click away. This level of connection fosters collaboration, sparks innovation, and keeps your business running smoothly.

Embracing the future of business communication

We firmly believe that video conferencing is the future of business communication.

Our commitment to staying at the forefront of this technology enables us to offer the finest AV solutions that empower you to lead the way in your industry.

Video conferencing systems have revolutionised the way businesses communicate and collaborate, making smooth interactions across distances possible.

These systems use fancy Audio Visual Technology to bring people and teams together, making communication easier, enabling remote teamwork, and sharing knowledge.

As the need for flexible and efficient communication continues to rise, video conferencing has become a must-have tool for modern-day businesses.

Tailored solutions for different business needs

We understand that every business is unique, and that’s why it’s important to offer video conferencing solutions that can fit all kinds of companies, from small startups to big corporations. Our team of Solutions specialists takes a personalised approach, digging deep into your specific requirements to create a bespoke AV solution just for you.

This personalised method ensures the audio-visual systems fit your needs perfectly, providing an experience that’s tailored to your organisation.

Find out more about creating the perfect video communication solutions with our VIDEO CONFERENCING

Effortless connections with the latest technology

To make sure your video conferencing is smooth and troublefree, we use the latest technology and top-notch equipment whilst integrating with your own business systems, guaranteeing our video conferencing system works at it’s full potential every time.

Whether you want to host virtual meetings, exciting webinars, or informative training sessions, our video conferencing AV solutions gives you the perfect platform.

Our user-friendly interfaces come with all the important features that not only make your interactions easier but also improve overall productivity and efficiency.

No more distance barriers

One of the best things about our video conferencing AV solutions is their ability to break down distance barriers.

With our platform, you can easily connect with team members and clients, no matter where they are.

By embracing what we believe are the right video conferencing AV Solutions, you’re not merely investing in technology; you’re investing in the growth and success of your business.

Are you ready to elevate your business communication?

Reach out to us today to discover how our video conferencing AV Solutions can enhance your business. Whether you have enquiries or require a personalised consultation, our team of solutions specialists are ready to assist you.

Find out more - you can contact us at 0330 0020 886 or email us enquiries@nybble.co.uk

places to meet

Chamber Space

Meeting and Conference Facilities, Hourly rates, 4-160 capacity, Full venue capacity 400, range of catering options, unlimited tea/coffee with room hire Elliot House, 151 Deansgate, Manchester M3 3WD chamberspace@gmchamber.co.uk

0161 393 4321 gmchamber.co.uk/chamber-space

Cottons Hotel & Spa

10 minutes to Manchester Airport, 138 bedrooms, 13 meeting rooms capacity 200 delegates, 3 dining areas, AA Rosette awarded terrace restaurant Manchester Road, Knutsford WA16 0SU victoriaseddon@cottonshotel.co.uk

01565 600333 www.cottonshotel.co.uk

DoubleTree By Hilton Manchester Airport

230 bedrooms, 11 meeting rooms, restaurant and bar, 24Hr gym, On-site parking, airport shuttle Outwood Lane, Manchester M90 4WP

cheryl.garnett@dtmanchesterairport.com

0161 435 3000 www.hilton.com/manchesterairport

Go Serviced Offices

Meeting room, Free WiFi, Free parking, Free refreshments, Lounge and seated garden area, Capacity for 6 people Ground Floor, Prospect House, Columbus Quay, Liverpool L3 4DB charlotte@gogreenofficesolutions.com

07494 090 373 www.goservicedoffices.co.uk

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Hollinwood

Business Centre

Meeting rooms, Free hi-speed wifi, Free Parking, Café, Touch screen TV, 60 people capacity Albert Street, Hollinwood, Oldham OL8 3QL walter.urquhart@bizspace.co.uk

0161 511 9450 www.bizspace.co.uk

Hotel Brooklyn

Bed and breakfast, Cosy meeting rooms, Large banquet space, Accessible rooms, Designed for disabled guests 59 Portland Street, Manchester M1 3HP khealey@bespokehotels.com

0161 518 2936 www.hotelbrooklyn.co.uk

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Incspaces

Meeting rooms, Office space, Free Wi-Fi, Event space, Co-working, Capacity 1 - 50

2 Mount Street, Manchester M2 5WQ

joanna.pawlikowski@incspaces.co.uk 07717 191851 incspaces.co.uk

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Landmark Manchester Venues

Meeting Rooms (1-20 seats), Hourly, Half Day and Full Day rates, Free refreshments, Free Hi-Speed Wi-Fi, Co-working space available, Breakfast and Lunch can be ordered upon request Chancery Place, 50 Brown Street, Manchester M2 2JG

3 Hardman Square, Spinningfields, Manchester M3 3EB Enquiries@landmarkspace.co.uk

020 3993 7487 www.landmarkspace.co.uk

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Manchester Central Convention Centre

Large and small scale conferences, Meeting rooms, Event spaces, Central location

Petersfield, Manchester M2 3GX sales@manchestercentral.co.uk

0161 834 2700

www.manchestercentral.co.uk

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Marriott Hotel

Manchester Airport

Brasserie Blanc Bar & Restaurant, San Carlo Bar & Restaurant, Executive lounge, 2 Function spaces (140 and 50 capacities), Courtyard (private outdoor dining) Hale Road, Hale Barns, Manchester WA15 8XW

chris.pilling@marriott.com 07881 312158 manchesterairportmarriott.co.uk

Marriott Manchester

Victoria and Albert Hotel

148 bedrooms and suites, 9 meeting and event rooms with capacity for 240 people theatre style, Restaurant and bar, South facing terrace, Private dining, Business centre Water Street, St John’s, Manchester M3 4AW askus@thevanda.co.uk

0161 832 1188

www.marriott.com/manva

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Marriott Hotel

Liverpool City Centre

Brew Bar (food and drinks), Oliviers breakfast restaurant, Merchant Bar (private bar/event space), 2 Function spaces (240 and 50 capacities)

One Queen Square, Liverpool L1 1RH chris.pilling@marriott.com 07881 312158 liverpoolmarriott.co.uk

Orega Arkwright House

Crompton (seats 10) and Hargreaves (seats 8) meeting rooms, both come with Free WiFi, Clevertouch screens, Video Conferencing, Catering (extra cost) Parsonage Gardens, Manchester M3 2LF reception.arkwright@orega.com 0161 667 8100 orega.com/manchester-arkwright-house

Regus Digital World

Meeting rooms of various sizes, Free hi-speed WiFi, Central location, Beautiful roof terrace

1 Lowry Plaza, The Quays, Salford M50 3UB uk.meetingrooms@regus.com 0161 601 7700

www.regus.com

Regus King Street

Meeting rooms for 4, 10 and 12 people, Free wifi, Kitchen amenities, City centre location, 24 hour access

82 King Street, Manchester M2 4WQ manchester.kingstreet@regus.com 0161 935 8000 www.myregus.com

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Regus Spinningfields

Fully serviced, private meeting rooms, Free high-speed broadband, whiteboards, TV/projector, refreshments, Meeting rooms of varying sizes

10th Floor, 3 Hardman Street, Manchester M3 3HF uk.meetingrooms@regus.com 0800 279 7131 www.regus.com

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Regus St James Tower

Meeting rooms of various sizes, Hi-speed WiFi, Central location and good traffic links 7 Charlotte Street, Manchester M1 4DZ uk.meetingrooms@regus.com 0161 521 9800

www.regus.com

Regus Trafford Park

10 person, 6 person and 4 person meeting rooms, Free WiFi, Free Parking, Close to Motorway 4th Floor, Centenary House, 1 Centenary Way, Manchester M5O 1RF manchester.traffpark@regus.com 0161 504 2500 www.regus.com

Shout Connect

Meeting and Conference rooms

(1-80 persons), Free WiFi, Free parking, Co-working space, Podcast suite, American style diner with free tea/coffee/ water when booked

Unit 2, Edward VII Quay, Navigation Way, Ashton-on-Ribble, Preston PR2 2YF richard@shoutnetwork.co.uk 01772 935930 shoutconnect.co.uk

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SPACES Deansgate

Boardroom style meeting rooms, Presentation style training room, On-site Deli, Parking (chargeable), Hi-speed WiFi, Cycle store 125 Deansgate, Manchester M3 2BY uk.meetingrooms@regus.com 0161 519 2000

www.spacesworks.com

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Leeds Marriott Hotel

Events space, Executive Lounge, Bar & Grill, Executive Rooms and Suites, 17 Meeting and Event Spaces 4 Trevelyan Square, Boar Lane Leeds LS1 6ET zoe.hands@marriott.com 01132 366366 www.leedsmarriott.com

Worsley Park Marriott Hotel

Restaurant and Bar, 9 Meeting rooms, Leisure club & Gym, 18 Hole Golf Course Walkden Road, Manchester M28 2QT libby.blackwell@marriotthotels.com 0161 975 2000

www.marriottworsleypark.co.uk

If you currently have the printed edition of Business Connect Magazine available at your venue and you’d like to feature in our Places to Meet section please contact Paul Mirage at paul@businessconnectpublishing.co.uk

If you’d like to host our magazine at your site and feature on this page please contact Paul.

diary dates

BITA (British and Irish Trading Alliance)

BITA London Monthly Social Networking

11 Oct 6.00pm - 8.00pm, every 2nd Weds

Venue The Rising Sun, 61 Carter Lane, Fleet Street, London EC4V 5DY

Cost FREE

BITA Liverpool Monthly Social Networking

12 Oct 5.00pm - 7.00pm, every 2nd Thurs

Venue Gaucho, 7 Water Street, Liverpool L2 0RD

Cost FREE

BITA Leeds Monthly Social Networking

11 Oct 6.00pm - 8.00pm, every 2nd Weds

Venue Banyan Bar & Kitchen, Toronto Sq, 2 City Square, Leeds LS1 2ES

Cost FREE

BITA Manchester Monthly Social Networking

19 Oct 5.00pm - 7.00pm, every 3rd Thurs

Venue Clayton Hotel Manchester City Centre, 55 Portland Street, Manchester M1 3HP

Cost FREE

BITA Liverpool Networking Lunch

13 Oct 11.30am - 4.00pm

Venue Anfield Stadium, Anfield Road, Liverpool, Merseyside L4 0TH

Cost £120+VAT (discounted tickets for BITA members)

BITA Construction Networking Lunch

13 Oct 11.30am - 5.00pm

Venue The Royal Horseguards Hotel, One Whitehall Place, London SW1A 2EJ

Cost £200+VAT (discounted tickets for BITA members)

Contact Paul Whitnell paulw@bita.ie Laura laura@bita.ie www.bita.ie

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BNI Vision Stockport

Weekly every Weds 9.15am

Venue Bramhall Park Golf CLub, 20 Manor Road, Bramhall Stockport SK7 3LY

Cost Please enquire

Contact Stephen Gomes 0161 956 2656

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Business Fairs 2023

Annual business fairs across Northern venues. Free to visit, all sectors welcome to exhibit Halton & Warrington Business Fair

9 Nov 10.30am - 3.00pm

Venue DCBL Stadium Halton, Lower House Lane, Widnes WA8 7DZ

Contact Tony Haines tony@liverpoolba.com 0151 709 8932 haltonbizfair.co.uk

Business Connect Magazine are media partners

Business Catalyst Club

Manchester and Leeds Networking Lunches

Invitation only. Contact host for details

Costs, Timings, Venues and booking detailscontact organisers below:

Contact Graham Shiers 07818 675 310 www.businesscatalystclub.co.uk

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Carlisle Ambassadors

Digital, Creativity and Marketing Event

23 Nov 11.00am - 3.00pm

Venue Carlisle Racecourse, Durdar Road, Carlisle CA2 4TS

Cost FREE (pre-reg on Eventbrite required).

Contact Michelle Masters 07810 224 735 carlisleambassadors.co.uk

Cumbria Business Expo 2024

1 Day Business Expo from Shout Expo

20 Sep 2024 9.00am - 3.00pm

Venue Carlisle Racecourse, Durdar Road, Carlisle CA2 4TS

Cost FREE (pre-registration required).

Contact shoutexpo.com

Contact shoutexpo.com

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DTX Digital Transformation Expo

2 Day London Expo

4 Oct 2023 9.30am - 5.30pm

5 Oct 2023 9.30am - 4.30pm

Venue ExCeL London, Royal Victoria Dock, 1 Western Gateway, London E16 1XL

Cost FREE (pre-registration required).

Contact dtxevents.io/europe/en/ page/dtx-europe

FM North

Networking event for professionals in the FM, Cleaning and Construction Sector

4th Weds of each month

25 Oct 4.00pm - 9.00pm

Venue TBC

Cost FREE

Contact danny.cross@tennantco.com Tickets through allevents.in

GC Business Growth Hub

Events and Networking

BGH Match - networking

19 Oct 9.30am - 11.30am

Venue The Cornerstone 2 Edward Street, Stockport SK1 3NQ

BGH Match - networking

8 Nov 9.30am - 11.30am

Venue Leigh Sports Stadium, Sale Way, Leigh WN7 4JY

Cost all events and networking FREE

Contact nick.shepherd@growthco.uk businessgrowthhub.com/match

Greater Manchester Chamber of Commerce

Events, support, updates, revues, networking

Wigan, Bolton, Bury Construction Club

12 Oct 8.30am - 10.30am

Venue Mercure Bolton Georgian House Hotel, Manchester Road, Blackrod, Bolton BL6 5RU

Cost £30 (£18 for members)

Salford & Trafford Construction Club

8 Nov 8.30am - 10.30am

Venue The Lowry Theatre, Pier 8, Salford Quays M50 3AZ

Cost £30 (£18 for members)

Networking & Mini Expo - Trafford

17 Nov 10.00am - 12.30pm

Venue Emirates Old Trafford, Talbot Road, Manchester M16 OPX

Cost FREE

Property and Construction Networking Lunch

8 Dec 12noon - 2.30pm

Venue The Lowry Theatre, Pier 8, Salford Quays M50 3AZ

Cost £50 (£30 for members)

Q4 Economic Review

15 Dec 8.30am - 10.30am

Venue Greater Manchester Business School Great Moor Street, Bolton BL1 1SW

Cost £15 (FREE for members)

Contact Diane Elebert-Morgan 07740 196476 Diane.ElebertMorgan@gmchamber.co.uk gmchamber.co.uk

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High Peak Business Club

Regular monthly breakfast networking

All meetings - Fridays 7.30am - 10.00am

Venue Chapel en le Frith Golf Club, Manchester Road, Chapel en le Frith, High Peak SK23 9UH

Cost £25

13 Oct Rail Connections Stephen Chaytow

10 Nov Transform your business Lucy Rennie and David Lowe

8 Dec Autumn Statement Adrian Young

Share Club meets monthly on Thursdays:

19 Oct, 16 Nov, 14 Dec

Contact edwinacurrie@sky.com highpeakbusinessclub.co.uk

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K-Club

Networking for Entrepreneurs

Venue Manchester based

Contact Amanda Manson 07754 069 829 k-club.co.uk

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Lancashire Business Expo 2024

1 Day Business Expo from Shout Expo

22 Mar 2024 9.00am - 3.00pm

Venue Preston Guild Hall, Lancaster Road, Preston PR1 1HT

Cost FREE (pre-registration required). Contact shoutexpo.com

MBH Business Networking

Business networking

15 Nov 2.00pm - 4.00pm

Venue Mercure Manchester Piccadilly Hotel, Portland Street, Manchester M1 4PH

Cost FREE

Contact kyle@mpostcode.co.uk manchesterevents.mpostcode.co.uk

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Northwest Business Expo 2023

1 Day Business Expo from Shout Expo

6 Oct 9.00am - 3.00pm

Venue Bolton Stadium Hotel, De Havilland Way, Bolton BL6 6SF

Cost FREE (pre-registration required). Contact shoutexpo.com

Business Connect Magazine are media partners

pro-manchester

Hot topic breakfasts, Sector lunches, Economic updates, Panel debates

Full programme of events available online

Contact Nicola McCormick 07929 671755 nicola.mccormick@pro-manchester.co.uk pro-manchester.co.uk

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Shout Network

Fortnightly networking. Breakfast or lunch included. Venues across Lancashire, Greater Manchester and Liverpool.

Blackburn Friday at 8.00am

Blackburn Rovers Football Club BB2 4JF

Blackpool Friday at 12.00noon

Hampton by Hilton, Blackpool FY4 1NG

Bolton Tuesday at 9.30am

Dunscar Golf Club BL7 9QY

Bolton Wednesday at 8.00am

Bolton Stadium Hotel BL6 6SF

Burnley Thursday at 9.30am

Burnley Football Club BB10 4BX

Burnley Friday at 9.30am

Burnley Football Club BB10 4BX

Bury Tuesday 9.30am

Red Hall Hotel BL9 5NA

Chorley Thursday at 9.30am

Hartwood Hall PR6 7AX

Clitheroe Tuesday at 9:30am

Holmes Mill BB7 1EB

Leyland Thursday at 9.30am

Leyland Golf Club PR25 5UD

Liverpool Friday at 12.00noon

Delta Hotels by Marriott L1 1RH

Manchester Wednesday at 12.00noon

Worsley Park Marriott Hotel M28 2QT

Manchester Friday at 12:00noon

BizSpace M40 8WN

Preston Tuesday at 9.30am

Shout Connect HQ PR2 2YF

Preston Wednesday at 9.00am

Shout Connect HQ PR2 2YF

Preston Friday at 12.00noon

Shout Connect HQ PR2 2YF

South Ribble Tuesday at 9:30am

Civic Centre Leyland PR25 1NS

Southport Wednesday at 12.00noon

Waterfront Southport Hotel PR9 0DZ

Wigan Wednesday at 12.00noon

DW Stadium WN5 0UH

Wrea Green Friday at 8.00am

The Villa Wrea Green PR4 2PE

Fortnightly networking is on a sector lock-out basis. Please contact Shout Network for further information. Costs also vary.

Contact 01772 935930 info@shoutnetwork.co.uk shoutnetwork.co.uk

Small Business Sunday #SBS

Competition every Sunday for Small Businesses to raise their profiles on X and Instagram 5.00pm - 7.30pm Info www.theopaphitissbs.com/about/

The Business Network Manchester

Business networking lunch - inc seminars.

26 Oct 11.50am - 2.00pm

(Optional seminar 10.00am start)

Venue Hyatt Regency, 55 Booth Street West, Manchester M15 6PQ

22 Nov 11.50am - 2.00pm

(Optional seminar 10.00am start)

Venue The Clayton Hotel Manchester City Centre, 55 Portland Street, Manchester M1 3HP

14 Dec 11.50am - 2.00pm

(Optional seminar 10.00am start)

Venue Lowry Hotel, 50 Dearmans Place, Salford M3 5LH

Cost for all events £49.95

Contact Helen Bennett 0161 823 1384 helen@business-network.co.uk business-network.co.uk

The Business Network South Humberside

Business networking lunch - inc seminars (please inquire start time).

1 Nov 11.50am - 2.00pm

Venue Forest Pines Hotel, Spa & Golf Resort, Ermine Street, Broughton, Brigg DN20 0AQ

7 Dec 11.30am - 2.00pm

Venue The Ashbourne Hotel, Vicarage Lane, North Killingholme, Immingham DN40 3JL

Cost for all events £38.00

Contact Amy Heward 07908 258 354 amy@business-network.co.uk business-network-south-humberside.co.uk

The Business Network South Manchester + Chester Business networking lunch - inc seminars (all optional 10.30am start).

South Manchester

2 Nov 11.30am - 2.00pm

Venue The Pinewood on Wilmslow, 180 Wilmslow Road, Handforth SK9 3LF

7 Dec 11.30am - 2.00pm

Venue The Tytherington Club, 90 Dorchester Way, Tytherington, Macclesfield SK10 2JP

Chester

11 Oct 11.30am - 2.00pm

Venue Craxton Wood, Parkgate Road, Chester CH66 9PB

8 Nov 11.30am - 2.00pm

Venue Rossett Hall, Chester Road, Rossett, Wrexham LL12 0DE

13 Dec 11.30am - 2.00pm

Venue DoubleTree by Hilton Warrington Road, Hoole, Chester CH2 3PD

Cost for all events £50.00

Contact Simon Edmondson 07766 493428

Simon.Edmondson@business-network.co.uk business-network-south-manchester.co.uk ---------------------------------------