TSEBO - WORKPLACE SOLUTIONS

TSEBO PROJECT DIRECTED BY: GARY SMITH ARTICLE

WRITTEN BY: LAURA WATLING

Tsebo integrates the value it creates for its clients into its own business too, with Eddie noting that Tsebo has a low churn of employees with many staying for a long time.

“We are keen to identify and grow talent, mentoring colleagues into senior roles,” said Eddie.

Tsebo is driving localisation, with an aim of 95% local employment.

“There is a breadth of talent in Africa, along with those in the local community understanding the nuances of the location,” explained Eddie, “by combining international standards with local knowledge, we can provide the best service to our clients, as well as developing the local economy”.

The facilities provider trains 6-7000 staff members per year, and has a robust training programme of over 70 modules depending on the role.

In addition, vendors and suppliers to Tsebo also receive training, ensuring a superior, integrated service.

“We’re really proud of the e-learning programme we’ve developed, meaning that we can support colleagues, suppliers and vendors in every corner of Africa,” shared Eddie, “ultimately, staff are the first line of customer experience, so getting this right is important to our success”.

Tsebo’s approach to staff feels truly circular. Happy Tsebo employees means increased production, offering better service to clients. In turn, this creates happy client staff, and increased client productivity. It’s a win-win.

A Philanthropic Approach

Currently, Tsebo’s 33,000 staff are based across 3,500 client sites across Africa. To ensure a hands-on service, it has 32 offices throughout Africa.

“Our strategy so far has been to follow our clients, enabling them to have the same service from Tsebo no matter where they are,” Eddie explained.

2022 saw the acquisition of two new sites in Liberia and Malawi.

Eddie sees fantastic growth potential for Tsebo, with plans to expand into another three to four countries in the coming 18 months.

“For the last 30 years my career has been focussed on bettering Africa,” said Eddie, “I am passionate about Africa, its people, and ultimately making the world a better place”.

One way in which Eddie and Tsebo are doing so is by confronting energy supply, a scarce commodity in Africa - naturally, this makes running a business even more challenging.

Your Reliable Choice

Reliable food & Logistics is committed to offering solutions in nutrition to all customers in a cost effective manner. We go out of our way to offer the best logistics solutions to endear her to the Global community.

Our core values include innovation, client-value creation, integrity, and staff empowerment.

Our Brands

Fresco Products

Virginia Green Garden

American Gourmet

Le Blanc

“We are in the process of rolling out an energy management service. It’s a sustainable solution which uses strategies such as reducing consumption during peak times,” shared Eddie, “African people are very industrious but are failed by poor infrastructure, this new service is going to help businesses to “just run””.

Tsebo works at scale, allowing it to offer cost effective services to its clients.

“We add value for our customers by finding efficiencies and saving them money,” said Eddie.

To control capture and feedback of data, Tsebo has created its own data centre. It has built a skillset around managing data centres in order to service a new group of clients, in which it sees potential for growth.

The Pride of Africa

As well as being proud of its exceptional service and staff, Tsebo and its CEO are proud of the work it does in the communities in which it operates.

Currently, Tsebo is running 46 flagship projects across Africa, creating legacies in the continent.

Once again taking a circular approach, by supporting community groups and local businesses Tsebo is creating a network of skilled, entrepreneurial and ultimately happier people.

Amongst its projects are initiatives to develop sustainable businesses in sectors such as cleaning and farming.

“In Ghana we are implementing a farming outreach programme. This is creating “farm to fork” businesses, which can ultimately become supply chain partners,” explained Eddie.

Office; 0738579572

0723096797 marketing@reliablefood.co.ke operations@reliablefood.co.ke

“Whether it’s for our colleagues, clients or communities, we are passionate about creating a safe and transparent environment which empowers people,” said Eddie. www.tsebo.com