Business Examiner Vancouver Island - February 2020

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FEBRUARY 2020

FEBRUARY 2020

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PORT ALBERNI Canadian Maritime Engineering Has A New Manufacturing And Repair Facility

Vancouver Island WWW.BUSINESSEXAMINER.CA

VMAC Earns Business Of The Year Title

Winners Of Grant Thornton LLP Vancouver Island Business Excellence Awards Celebrate at Gala

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TOFINO BC’s First RideHailing App Launched In Tofino

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INDEX News Update 2 Digital 5 Port Alberni 6 West Coast 6 Nanaimo 7 Campbell River 8 Cowichan Valley 9 Comox Valley 11 Who Is Suing Whom 18 Moves and Shakers 19 Opinion 22 Contact us: 1-866-758-2684

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ICTORIA – VMAC Global Technology Inc. of Nanaimo was named Business of the Year at the 20th Annual Grant Thornton LLP Vancouver Island Business Excellence Awards January 31 at the Westin Bear Mountain Resort. Nickel Bros. House Moving of Nanaimo was named Small Business of the Year at the event, which featured 79 finalists competing in 17 categories in the annual celebration of the best of the best in Island business. Gra nt T hornton LLP is the Title Sponsor of the Awards, and along with Gold Sponsor RBC Royal Bank and Business Examiner, which coordinated the event. Category sponsors included Coastal Community Credit Union, Invest Comox Valley and HeliJet, as well as Platinum Media Sponsor Black Press. SEE BE AWARDS |  PAGE 13

From left: Kyman Chan of Grant Thornton LLP presents the Business of the Year award to VMAC of Nanaimo, represented by Vice President of Marketing and Sales Gord Duval and Director of Operations Stuart Coker PHOTOS BY JADE DU

Nomination Deadline Approaching For VIREB Commercial Building Awards

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rganizers are expecting a larger than normal number of nominations for the 13th Annual Vancouver Island Real Estate Board Commercial Building Awards, set for April 23 at the Coast Bastion Hotel in Nanaimo. Commercial, industrial and revenue-producing projects, including renovations, from the Malahat to Port Hardy are up for these awards, and must have been completed between January 1 and December 31, 2019. “We have already received a number of nominations for this

year’s event, so we’re anticipating another large number of buildings to enter,” says Mark MacDonald of Business Examiner, which coordinates the event. Nomination deadline is March 19. There will be at least 11 commercial categories: • Mixed-Use (commercial/ residential) • Seniors housing • Community institutional • Community recreational • Retail • Industrial • Multi-family

• Hospitality • Commercial renovation/ restoration • Office • Green There will also be a Judges’ Choice Award for the best overall entry. Last year’s winner were the Legasea condominiums in Nanaimo. A select team of independent judges from the real estate industry will perform adjudication. Black Press is a Platinum Media Sponsor. Gold Sponsors of the Awards have been MNP LLP, RE/MAX

Commercial and Coastal Community Credit Union. Black Press is a Platinum Media Sponsor. Category sponsors have been Business Development Bank of Canada (BDC), Colliers, NAI Commercial, CIBC, Herold Engineering and Yellow Sheet Review. Tickets to the event, which is expected to be a sellout, are $125 plus tax, and are available at www.businessvexaminer.ca/ events. For information and nomination forms, please contact Sue Lessard of VIREB at 250-390-4212 or visit www.vireb.com.


NEWS UPDATE

2 CAMPBELL RIVER NIC Set To Expand North Island College (N IC) students will have better access to state-of-the- art facilities and programs to help them become career-ready following the opening of the expanded Campbell River campus. T he official opening of the $18-million project was celebrated w ith Claire Trevena, MLA for the North Island, on behalf of Melanie Mark, Minister of Advanced Education, Skills and Training; John Bowman, president, NIC; and NIC students, faculty and staff. The expansion was made possible tha n ks to $5.8 m i l l ion from the Government of Canada’s Post-Secondary Institutions Strategic Investment Fund, $8.6 million from the Government of British Columbia and $3.6 million from NIC and its donors. T he project ex pa nded a nd consolidated learning space at NIC’s Campbell River campus. All students on the campus will benefit from an expanded and updated cafeteria space, a library and learning commons, bookstore a nd a n en ha nced learning environment. “The expanded facilities at our Campbell River campus ensures

we can continue to provide students an exceptional learning ex p er ience, ex pa nded programming and will make NIC an educational destination of choice on Vancouver Island,” said Bowman. More than 175 students will le a r n i n t he new i ndu st r i a l trades facilities and culinary students will benefit from the new kitchen facilities. The expansion also includes Campbell River’s first health simulation lab, for use by practical nursing and health-care assistant students. The campus expansion will also allow for the delivery of a new computer information systems program, expanded business administration and the intake of over 80 international students. I n v e s t m e n t s t h ro u g h t h e Post-Secondary Institutions Strategic Investment Fund (SIF) are being u sed to modernize facilities at Canadian universities and colleges, as well as improve the energy efficiency of these facilities and reduce their impact on the environment.

CAMPBELL RIVER 11 Teams Advance in Tech Competition Eleven f i na l ists have been

FEBRUARY 2020

advanced to the final round of the City of Campbell River’s NexStream technology incubator challenge to compete for more than $220,000 in prize money. Finalists in this third round develop working demonstrations of their ideas or invention, and a detailed three-year business and marketing plan. Guided by mentorship from members of the Campbell River Area Angel Group (CRAAG), this final phase of the competition is expected to last up to six months. A f te r N e x S t re a m c o n te s t winners are announced, winners w i l l demonstrate thei r products and solutions at public venues in Campbell River. NexStream Tech Challenge is supported by the City’s econom ic development depa rtment, with prize money coming primarily from CRAAG, and the energy pod challenge sponsored with $25,000 from ForeSight Accelerator. The competition registered 37 participants, and 26 made it to the second round. “The collaboration between Ca mpbel l R iver a nd CR A AG shows a commitment to bringing innovative technology-based solutions to traditional industry challenges,” said Keith Ippel, chief executive officer of Spring Accelerator, a nd supporter of the Nex St rea m prog ra m. “T h i s challenge is a unique approach

to accelerating the infusion of tech nolog y i nto t rad it ion a l i ndustries wh i le ex pa nd i ng and evolving Campbell River’s labour force.”

NANAIMO Construction Officially Underway For Long Awaited Hotel PEG Development began site work for the new hotel at 100 Gordon Street in December, 2019, and construction is now looki ng up, n ine storeys up, and that’s soon what we’ll see. With the project moving forward, PEG Development hosted a ceremonial ground-breaking on January 29, to make it official. “ N o w t h a t s h o v e l s a re i n the grou nd at the hotel site, we’re one step closer to the ribbon-cutting and seeing the true potential of the conference centre come forth. This is an exciting time for development i n Na n a i mo, a nd t h i s hotel is key in the continuing rev ita l i zation of dow ntow n and economic investment in our community,” said Leonard Krog, City of Nanaimo Mayor. Bringing a compatible hotel to the property directly across the street f rom the Vancouver Isla nd Con ference Centre has been a part of planning

since the development of the conference centre began. This project w i l l assist the Conference Centre in attracting l a rger convent ion s by addi ng more hotel rooms i n ou r dow ntow n core. A l so close by a re t he Great Canadian Casino, Port Place Shopping Centre, the Port Theatre, Vanc o uve r I sl a n d R e g io n a l L ibrary and Diana Krall Plaza. Two previous hotel developments were approved for the site (2008 and 2013), but the developers were unable to meet timelines under their development agreements with the City. The property was sold in 2017 to PEG, a Utah-based company specializing in commercial and residential development. They recently opened a Courtyard by Marriott Hotel in downtown Prince George. “I am so energized and excited by t he fa nta st ic show of support by the community and business leaders at today’s ground-breaking for the Nanaimo Courtyard by Marriott. We at PEG are excited to celebrate with the community and get to work to build this beautiful hotel,” said Robert Schmidt, president of PEG Development. The Nanaimo Courtyard by Marriott will be nine storeys high and will have 172 rooms. Construction is expected to be complete in 2021. SEE NEWS UPDATE  |  PAGE 3

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NEWS UPDATE

FEBRUARY 2020

NEWS UPDATE CONTINUED FROM PAGE 2

VANCOUVER ISLAND BC Ferries Awards Contract For Additional Salish Class Vessel BC Ferries continues to roll out its Clean Futures Plan and has awarded Remontowa Shipbuilding S.A. of Gdansk, Poland a contract to build an additional liquefied natural gas (LNG)-fuelled vessel scheduled to go into service in the Southern Gulf Islands in 2022. This vessel will be identical to the three Salish Class vessels built by Remontowa for BC Ferries in 2016. The agreement with Remontowa is a design-build, fixed-priced contract that provides BC Ferries with substantial guarantees related to delivery dates, performance criteria, cost certainty and quality construction. The total project budget, which includes financing and project management costs, is approximately $92.3 million. The 107-metre Salish Class vessel will have the capacity to carry at least 138 vehicles and up to 600 passengers and crew. It will allow for the retirement of the Mayne Queen, a diesel-fuelled vessel. T he sh ip w ill be powered by three Wartsila engines and electrically propelled by Schottel thrusters at each end, driven by an efficient gas-electric power plant. Onboard amenities include a Coastal Café, Passages retail store, children’s play area and a passenger lounge. The ship will have a number of key features that support BC Ferries’ goal to be efficient and environmentally responsible throughout its system. BC Ferries issued a Request for Expressions of Interest (RFEOI) for the construction of the vessels to leading shipyards in Canada and around the world in July 2018. In the lead up to this process, BC Ferries raised awareness of the upcoming tender to Canadian shipyards through forums such as the Canadian Ferry Association, the Association of British Columbia Marine Industries and other local and national industry events. Canadian shipyards were invited to participate in the competitive bidding process. BC Ferries received responses from 16 international shipyards and short-listed three shipyards to proceed to the Request for Proposal (RFP) stage. No Canadian companies submitted a bid.

QUALICUM BEACH Naked Naturals Has Tentative Land Deal In Qualicum Beach Parksville Qualicum News The Town of Qualicum Beach has tentatively agreed to an offer from Naked Naturals Whole Foods Ltd., to purchase town-owned land at the intersection of Fern Road and Memorial Avenue at a cost of $2.5 million. It’s the first step in the development process — design for the grocery store hasn’t happened yet, and still needs to be presented to the town. The community will have the opportunity to comment throughout the reviewing process.

The plan will include a new grocery store, 32 units of rental housing and parking. The land approximately 85 by 46 metres of space. “Naked Naturals has been a valued member of the community since 2009, and the Town is pleased to work with them as they expand their business and help address the need for affordable housing in Qualicum Beach,” said Mayor Brian Wiese in a press release. Wiese said the business would like to move to the new location, but an official decision hasn’t been made yet. “Naked Naturals Whole Foods is grateful for this opportunity. We look forward to working with the Town of Qualicum Beach to create a special project that we can all be proud of, and to better serve our hometown,” said owners Kris Baker and Jordan Batey. Public consultation is still underway for the land, which includes the old bus garage and Qualicum Commons area. If the land sale goes forward, the town will keep 62 per cent of the land at the location. The press release says “a mixed-use commercial/residential development in this area, as proposed, is compatible with the discussions to date.” The money from the sale would be used to fund land purchases.

NANAIMO Tilray Expands Global Leadership Team with New COO and CFO Tilray, announced the expansion of its global senior leadership team with two strategic hires: Jon Levin as Chief Operating Officer, who was formerly with Revlon, and Michael Kruteck as Chief Financial Officer, who was formerly with Molson Coors and Pharmaca. Mr. Kruteck’s appointment will be effective immediately and Mark Castaneda, Tilray’s current CFO, will take on the role of Strategic Business Development and continue to advise the company and assist in Kruteck’s transition. “We a re th ri l led to have these experienced leaders join our team as we continue to disrupt the global pharmaceutical, alcohol, CPG and functional food and beverage industries,” said Brendan Kennedy, Tilray CEO. “Jon and Michael come to Tilray with extensive expertise in their respective fields and we look forward to their contributions as we pioneer the future of cannabis and hemp around the world. As CFO, Mark has led the company through its IPO and substantial growth in the past couple years and we thank him as he transitions to a new strategic role with the company.” Levin, COO, joins Tilray from Revlon where he most recently was General Manager, U.S. Mass Markets, responsible for the consumer products sold through major retailers in the United States. With 25 years of experience, Levin has general management knowledge in diverse industries including beauty and health, CPG and sporting goods. Prior to Revlon, he was the Executive Vice President, Sales, for Ferrara Candy Company, and had senior sales leadership positions with Nautilus, Wrigley and Acosta. Kruteck, CFO, served multiple senior financial roles at Molson Coors Beverage Company and most recently as CFO for Pharmaca Integrative Pharmacy. With

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over 30 years of experience, Kruteck possesses a broad finance background with specific experience in financial and operational transformations, supply chain, corporate finance, and financial planning and analysis.

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Nanaimo News Bulletin NANAIMO - A proposed mixed-use development along Terminal Avenue is moving forward. Nanaimo city councillors at their Jan. 13 Council meeting voted unanimously to issue a development permit for a proposed five-storey, 29-unit residential building and café restaurant at 930 Terminal Ave., next to the Colonial Motel and Cypress Glen Apartments. Submitted by Joyce Reid Troost Architecture on behalf of Red Hare Realty Development, the proposed development will have 11 one-bedroom units, 18 two-bedroom units, three three-bedroom live-work townhouse units and a 2,000-square-foot ground-floor café restaurant with an outdoor patio located at the corner of Terminal Avenue and Cypress Street. A rooftop garden and club room for residents, underground parking and bike parking are also included in the development. Joyce Reid Troost A rchitecture requested a number of variances – which were granted as a result of council’s decision to issue the development permit – including increasing the maximum allowable percentage of small car spaces from 40 per cent to 45 per cent and reducing the front yard setback from 5.5 metres to 3.6 metres.

Council Approves Golf Course Zoning The Town of Qualicum Beach Council passed the third reading and adopted the bylaw approving the subdivision of the Pheasant Glen Golf Course from zoned development la nd. I n 2018, a development permit application was submitted to the town for two tourist accommodation buildings with a total of 24 units. According to their website, separating the golf course proper from the resort will allow them to separate the golf course from the resort strata. It would ensure decisions regarding the management of the golf course is handled by the golf management team and not by a resort condo board. Since the passage of this bylaw, they have sent a letter to local contractors asking for bids on the immediate installation of town water servicing, Fortis natural gas and power to the development property. That project is set to begin soon. They have also retained JE Anderson and have a preliminary plan for sewer services, which they are discussing with the town Engineer. They hope to begin in the spring.

29-Unit Residential Building And Café Restaurant Planned

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NEWS UPDATE

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FEBRUARY 2020

Comox Valley Businesses Cautious In Their Outlook For 2020

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O M O X VA L L E Y - A skills shortage and various staffing issues are the most pressing top-of-mind concerns for Comox Valley businesses in 2020, according to the latest MNP Comox Valley Business Leaders Survey released today. One in four businesses surveyed say dealing with a skills shortage is their “greatest challenge” as they look ahead to the next 12 months. This was more than double the next highest challenge: 9.5 per cent of those

surveyed cited uncertainty about the economy as a concern. The MNP Comox Valley Business Leaders Survey was conducted in partnership by MNP LLP, the Comox Valley Chamber of Commerce, Comox Valley Economic Development Society and Cumberland Economic Development. Modelled after similar surveys conducted by M N P i n ot her com mu n it ies across Canada, the survey provides a snapshot of the local business climate and economic outlook while exploring other

local business issues. Results of prior Comox Valley surveys were released in January 2015 and January 2017. This year’s survey found 2019 brought mixed results for local businesses. About half of businesses reported doing better financially today compared to 12 months ago, while 15 per cent said their business is doing worse. Following a similar pattern, three in 10 businesses hired additional employees last year while one in 10 businesses reduced the number of people they employ.

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Among the other key survey findings: • 47 per cent of respondents said a lack of skilled labour is limiting their business. The next most common limitation was uncertainty about local economic conditions at 43 per cent. • More than half of businesses said housing affordability (57 per cent) and housing availability (56 per cent) is a challenge to attracting and retaining employees. Access to affordable childcare also poses a challenge for three in 10 businesses. • Looking ahead to the next five years, 53 per cent of respondents say they plan to grow and expand the business, about three in 10 businesses anticipate business as usual and 14 per cent plan to sell or transition the business to new owners. • While the vast majority (82 per cent) of Comox Valley businesses service the local marketplace, nearly one of five businesses surveyed do not provide any products or services to customers in the Valley. 16 per cent of companies export products and services to the United States a nd 12 per cent to other international markets. • 47 per cent of respondents

said the local government is doing a good or excellent job of creating a good climate for business. Suggestions for improvement include cutting bureaucracy and speeding up approval processes (16 per cent), increasing the supply of housing / affordable housing (9.5 per cent) and lowering taxes (9.5 per cent). • Despite the u ncerta i nty about local economic conditions, 61 per cent of res p ond ent s e x p e c t t hei r businesses to perform better in the next 12 months, and 36 per cent expect to hire additional employees. The survey reflects the opinions of 200 local business leaders from telephone interviews conducted by a third-party market research firm, PR A Inc., between November 13-27, 2019. The response rate was 24 per cent — a strong result for this type of survey. Results of the survey were released and discussed at an economic outlook breakfast hosted by the Comox Valley Chamber of Commerce on January 23, 2020. A summary of the results presentation is available online at w w w.M N P.ca /comox va lleysurvey2020 and also on the Comox Valley Chamber of Commerce website.

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LEASES 4,306 Sq. Ft. Medium Industrial Office Building & Land - Near Cassidy Airport, .75 of an Acre, Great Exposure, Heat Pump, Vacant $9/SF + TN 2,033 Sq. Ft. 2nd Floor Office Space – Downtown Nanaimo, T.N. includes HVAC, Hydro & Utilities. Available for Immediate Occupancy $9.50/SF + TN 2 Second Level Offices Available - Downtown core on Commercial Street, Nanaimo. Approx 350 Sq. Ft. each with Tall ceilings, HVAC & 2 separate offices per unit. Access to washroom from common hallway. Can be combined for a discounted monthly rent, otherwise each space is $550/Month Gross + GST 3,265 Sq. Ft. Restaurant & Lounge Space in Downtown Nanaimo National Hotel, Beautiful Reno’s, 150 Seat Restaurant/24 Seat Lounge $12/SFT + T.N. 506 Sq. Ft. Space Downtown Nanaimo - Includes an Operating Kitchen & Office/Meeting Room perfect for Club, Lodge, Catering etc. $800/Month + GST Huge 1, 900 Sq. Ft. Unit with 1,300 Sq. Ft. Bonus Storage area - Large open 2nd level space downtown Nanaimo. Incl. Hydro/HVAC - $2,200/Month + GST 800 Sq. Ft. Office Space in Metral Centre - Great Exposure & Fully Accessible Unit, Private Office, Open Configuration 2-piece Washroom $14/SF + TN 1,644 Sq. Ft. First Class Corner Office Space - Metral Centre - Available March 1/20 - 3 Private Offices, Boardroom, Reception, Storage, 2 Washrooms & large Open Office. Good Location in a great Complex $18/SF + TN Light Industrial Space in Diver Lake Area 1,380 Sq. Ft. 2nd Level, Gross Lease + GST, Tenant pays own Hydro. Available Now! $950/Month + GST 849 Sq. Ft. Space in Dorchester Hotel – Across from Waterfront, Downtown Nanaimo w/Good visibility, Available Now $1,250/Month + Hydro & Taxes 1,340 Sq. Ft. in Gallery Row - Currently configured as 2 Separate Units. 840 Sq. Ft. Retail & Showroom space plus 500 Sq. Ft. back room Storage & Assembly Area. Is Easily converted back to one contiguous space. Unique Decorated Interior, Located in Old City Quarter, $2,500/Month + GST

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DIGITAL MARKETING

FEBRUARY 2020

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FACEBOOK AD TYPE BREAKDOWN: SPONSORED VS. BOOSTED POSTS

BE DIGITAL JOHN MACDONALD

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n the surface boosting content on Facebook seems like a pretty straight forward transaction. The more dollars you spend, the more eyes see your message. While that’s certainly true, to get the most value out of your dollar it’s worth knowing the basic nuances of how boosting on Facebook works. Truth be told, Facebook’s Advertiser Help Center rarely provides the answers you’re after on Facebook paid advertising, and true to form, it doesn’t provide a lot of guidance on the differences between boosting posts vs. ads either. So, in this article we’ll cover the differences between the types of sponsored ads on Facebook — a Facebook boost and a Facebook news feed ad—and which we recommend as the best option for your business depending on your needs. What are Facebook sponsored posts?

Organic posts don’t go very far in today’s world. Unless you have a huge network of fans, achieving favourable outcomes through organic content in a 1.6B user world is futile Facebook sponsored posts are promoted posts that receive additional paid reach. Simply put, your business has the option of boosting a post or creating an ad: boosting increases the chances your post will be seen by followers (increasing loyalty), while news feed ads target users based on select criteria, external from followers (potential new customers). Wait, why sponsor ads on Facebook when you can post for free? The reality is, organic posts don’t go very far in today’s Facebook world. Unless you have a huge network of fans (50K+), achieving favourable outcomes through organic content in a 1.6B user world is futile. Based on Facebook’s current algorithms, organic reach has plummeted over recent years to the point where 50 million businesses are posting 1.5 times per day, reaching an average of 2 per cent of their audience. That is what we call “tough sledding”.

Should we be surprised though? As the world’s largest social network, it was simply clockwork until Facebook turned to a Pay-toPlay model resulting in paid advertising on the social network giant. But before you start shouting big corporate obscenities, it’s still our opinion that Facebook provides the best advertising platform on the web or anywhere else in the business world. It’s just takes a little practice. Advertising on Facebook requires a solid strategy Like anything, you will need a strategy when tackling Facebook paid advertising. Depending on what your goals are, our quick advice is to put money on posts that have measurable ROI, like lead capture, promotions, contests and content meant to capture new customers. Another fundamental rule is to always promote your own content. Even if it’s great material and related to your business, never pay to send traffic to someone else’s website. Now, with all that said, let’s figure out which Facebook paid advertising delivery method works best…Facebook boosts or Facebook ads. What are Facebook boosted posts? Facebook boosted posts are promoted posts that appear higher on news feeds, giving a post a higher chance that friends and followers will see it. While boosted posts can

be targeted by location, interest, age and gender, more advanced targeting options are reserved for ads on Facebook. And that’s really the rub with sponsored posts for your business. While it’s easier to create them, you are limited in refining the post to get the most out of your “boost juice” dollars. What are Facebook news feed ads? Facebook news feed ads are sponsored ads that appear right on the news feed of readers. Newsfeed ads denoted “sponsored” directly underneath the company’s name on the post, meaning your users know that the content could be coming from a source they haven’t “liked” yet. News feed ads are created in Facebook Ads Manager. Creating a news feed ad on Facebook is more involved than boosting posts, but, as with most things, more work often leads to more reward. With news feed ads, you can set a specific objective for your ad that directly aligns to your business goals. You can choose from 12 objectives from three different categories: Awareness, Consideration and Conversion. Notice how these three categories represent different areas of the sales and marketing funnel: • Awareness: for boosting posts, promoting a Facebook page, targeting people near the business’s location and increasing brand awareness;

• Consideration: to send people to a website, getting app installs, increase event attendance or get views on videos and collect business leads; • Conversion: for increasing website conversions, engagement to an app, or to have an offer claimed. Facebook paid advertising showdown: who is the winner? So, you’ve probably come to the conclusion that Facebook news feed ads have a lot more power behind them and are geared toward ROI—especially seeing how there’s no price difference between the two formats. Boosted posts do have a place— if your business is looking for a quick and convenient way to create awareness and drive profile traffic, then we say go for it, especially if you want to hit existing fans/ customers. It takes all of five minutes to start raking in thousands of impressions for as little as $5.00. If you are looking to achieve tangible marketing results, like capturing leads and driving revenue, my money is on news feed ads. If you want to really capture leads through Facebook paid advertising however, I suggest using Facebook lead ads. John MacDonald is the Director of Business Development with the Business Examiner News Group. Call him at 604.751.0819, or email BEDigital@businessexaminer.ca.

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FEBRUARY 2020

BC’s First Ride-Hailing App Launched In Tofino The Westerly News OF I NO - B C’s f i rs t ride-hailing service is on track to roll out in Tofino. D yla n Gre en s a i d h i s n e w ridesharing app called Whistle! Was released on Feb. 1 in Tofino with four drivers and on Feb. 6 in Whistler with 10 drivers. O n Dec. 16, t he Pa ssenger T ransportation Board (P T B) approved an application from Green Coast Ventu res I nc ., owned by Green, to operate in Whistler and parts of Vancouver Island, excluding the Capital Region District. Green’s application is the first ridesharing licence to be issued by the PTB. To date, the PTB has received 29 ride-hailing applications. “Tofino, Ucluelet, Whistler, Squamish, Pemberton are all small towns, but we have the world v i sit u s on weekend s and holidays,” Green told the

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Westerly at a Tofino Whistle! Ride Job fair on Jan. 16. “The transportation demands on our small towns are so great that no transportation company can keep up. We struggle with it every summer,” he said. According to a recent report released by Tourism Tofino, the small beach town of less than 2,000 residents hosted an estimated 600,000 visitors in 2018. Tofino’s lone taxi driver was not available for interview as they are on a “much needed vacation” until Feb. 3. Similar to other ride-hailing apps like Uber and Lyft, Whistle! passengers can only book and pay via the app or website. There is no street hailing or phone dispatch. Whistle! is capable of calculating fares that account for minimum rate, distance, and time. The ride-hailing app then processes the passenger’s electronic payment and transmits an

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electronic receipt. Fares will be similar to taxi rates. “T he goa l is not to replace taxis. It’s to increase inventory and help out,” notes Green. Whistle! drivers are required by the provincial Ministry of Transport to have a Class 4 restricted licence and provide an ICBC driving record. Drivers must complete a police record check and a vulnerable sector check. Whistle! vehicles must be less than 10 years and one month old and they will undergo a vehicle inspection. In terms of vehicle insurance, all drivers have to do is convey to their auto insurance provider that they are a Whistle! driver for Green Ventures. The company covers the insurance from the moment a driver accepts a ride and starts driving to the pick-up and they cover while the passenger is in the car until drop-off. “If anything happens, it’s all covered by our insurance,” said Green. Currently there is no fleet capacity on ride-hailing in BC. “The whole idea is you want to get as many locals to drive because then they can just drive when it works for them. On a busy Friday or on their way to work, so you’re not really adding cars or more congestion, you’re just using cars that are already on the road and might be going somewhere,” said Green. “I think it’s going to be exciting for

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locals to really brainstorm on what ridesharing can really do.” W h ist le! is not t he f i rst t ra n s p or t at ion vent u re for Green. In 2002, he started Tofino Bus as an inter-city bus a nd cha r ter ser v ice a nd expanded it in 2014 to include the entire Vancouver Island. Green sold Tof i no B u s on Nov. 15, 2018 to Greater Victoria-based Wilson’s Group. “I knew that my skills opera t i n g To f i n o B u s c o u l d b e really valuable. I learned how to operate a sm a l l bu si ness

in a regulated industry. With ridesharing, the rules are actually a bit more open so you can actually start to solve real transportation problems,” he said. “It’s really the first time that locals can use their own car, which is happening so naturally. You see it on the Facebook groups. This is finally the first legal way to do it.” Whistle! currently has a launch promo underway to attract drivers. Anyone interested in learning more is encouraged to visit: www.whistle.ca.

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his column is a ‘shout-out’ to four Port Alberni based businesses shortlisted for the Grant Thornton LLP Vancouver Island Business Excellence Awards! Cascadia Seaweed arose out of an opportunity showcased in a Vancouver Island Economic Alliance study. In less than a year, they have established t hem selves a s a BC Eli g i ble Business Corporation, raised a significant amount of funding, developed a partnership with the Nuu-chah-nulth Seafood LP, installed a seaweed farm with the Huu-ay-aht First Nation, installed another farm with the Uchucklesaht Tribe, and become a partner in the Port Alberni Food Innovation

& Processing Hub. Their first 90 tons of kelp will be harvested in June. I m a g i n at i o n F X i s a n I ndigenous owned company specializing in multimedia work capturing the journeys arising from their consulting with all levels of government and business. Utilizing videography, photography, digital marketing, a recording studio and a very creative team, they bring life to the Indigenous phrase “Tell me a fact and I’ll listen. Tell me a truth and I’ll learn. But tell me a story and it will live in my heart forever”. Their compelling work is deeply rooted in the philosophy ‘Take care of yourself, take care of each other, take care of this place’. R. Anderson & Associates acquired the firm of Duncan Sabine Collyer Partners LLP in 2015. The latter opened their doors in 1939. The ‘new’ partners have generated a 30 per cent growth in 5 years and now have a staff of 15. Their services include professional accounting, tax, advisory and bookkeeping services including Non-Profit audits, Canadian Taxation - Personal and Corporate/ Not for Profit Tax Compliance,

Estate Tax Planning and General Business Advisory Services. They work from Port Alberni west to the Resort Municipalities of Tofino and Ucluelet and to the Island’s east coast communities of Parksville and Qualicum. The San Group is becoming known for its ‘Harvest to Home’ approach to vertical integration and for its ‘going against the grain’ approach to business. While the majority of the forest industry is in contraction, the privately-held company is building a new small log mill and a state-of-the-art remanufacturing plant in Port Alberni. By the time all is done, their investment will approach $100 million and 150 or more new jobs will be created. The small log mill will open this March. The re-man plant will open on 25 acres acquired from Catalyst Paper in 2019. Congratulations all on becoming a finalist! Pat Deakin is the Economic Development Manager for the City of Port Alberni. He can be reached at 250-720-2527 or Patrick_deakin@ portalberni.ca


NANAIMO

FEBRUARY 2020

7

EMCO PURCHASES FOUR STAR WATERWORKS Roger McKinnon back in the hotel business at Bear Mountain in Langford

NANAIMO MARK MACDONALD

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hris and Leon Cake have entered into an agreement to sell the Four Star Waterworks business they started in 1996 to EMCO Corporation. Leon will continue on with the business under EMCO, while Chris leaves to pursue personal interests. EMCO will continue to operate the business as Four Star Waterworks and Mitchell McKeown will become its Profit Center Supervisor. Leon is well known in Nanaimo, particularly with oldtimers’ hockey, and Four Star Waterworks has been a huge supporter of local charities and sports teams in Nanaimo, Parksville and Qualicum Beach. ••• Roger McKinnon is back i n the hotel business, this time as Co-Chairman of the former Fairways Villa at Bear Mountain in Langford, which is undergoing renovations and targeting a February 14 re-opening. They have hired a former Coast Hotel manager for the property. Roger, who owns and operates SignAge in Nanaimo and Courtenay, is also a former owner of the Old House Hotel & Spa in Courtenay. ••• A tip of the hat to Peter Van Dongen, who has been promoted to Senior Manager, Business Development at MNP LLP. Peter has been the Regional Marketing Manager at the accounting and consulting company for the past several years. Nadine L evesque h a s b een

Corry Hostetter promoted to Regional Marketing Manager for Vancouver Island, and RK Troseth has been promoted to a permanent position as Regional Marketing Coordinator. ••• David McQuinn of the Coast Bastion Hotel has been named Treasurer of the BC Hotel Association. Other Vancouver Island Directors include Ian Powell of Inn at Laurel Point in Victoria and Stewart Instance of Best Western Tin Wis Resort in Tofino. ••• Red Hare Realty Development has received a development permit from the City of Nanaimo to build a five-storey, 29-unit commercial/residential building next to the Colonial Motel and Cypress Glen Apartments at 930 Terminal Avenue. Joyce Reid Troost Architecture is the designer of the building, which will include a 2,000 square foot café restaurant with outdoor patio on the ground floor, 3 3-bedroom live-work townhouse units, 18 2-bedroom units and 11 1-bedroom units. It will also include underground parking and a rooftop garden and club for residents. ••• Blair Thorburn announces that his Devlin Electric Sign Co. Inc. is moving from downtown Nanaimo to Parksville in the spring.

••• Barb Carle-Thiesson, FCPA, FCA, has been honoured with a Lifetime Achievement Award by the Chartered Professional Accountants of British Columbia for sustained distinction in her career, community service and work within the profession. Barbara retired as a partner from MNP LLP in 2018 and is currently a business advisor in Lantzville. She received the Queen Elizabeth II Diamond Jubilee Medal for outstanding service to her profession and community in 2012. ••• Catrina Elliott has moved her Elite Image Design + Print office from Boxwood Road to a new location, with double the space, at 150 Wallace Street downtown. ••• Congratulations to Mike McClenaghan of West Coast Factory Direct Hot Tubs for winning a Gold Award from MAAX Spas for their 2019 sales performance, earning him a trip to Mexico. West Coast Factory Direct Hot Tubs is on Mostar Road, and Mike just returned from a once-in-alifetime European sports vacation with his Grumpy Old Men oldtimers’ hockey team. They played four games in the Czech Republ ic, a nd watched fou r World Junior Hockey Championship games, including Canada’s exciting 4-3 win over Russia.

••• ground breaking ceremony at Aaron Dovell, CPA, CA of the the Gordon Street site of its new Nanaimo office has been promot- $23 million, 172-room, 9-storey Courtyard by Marriott Hotel aded to Principal of Smythe LLP. ••• jacent to the Vancouver Island Tangerine Technology i s a Conference Centre. managed services and technolCameron Gunter, founder and ogy solutions provider from the Chief Executive Officer of PEG, Yukon that has moved to Na- was on hand for the event, and naimo and opened at 201-194 said construction of the downCliff Street. town hotel will be completed in ••• 18 months. Vancouver Island Public Library ••• has opened its newest building in Congratulations to Coastal Chemainus, a 5,000 square foot Community Credit Union upon branch. It cost $2.7 million. being certified as a Great Place to Work by the Great Place To Work ••• Institute Canada. Melange Restaurant has opened CCCU P re sident a nd CE O at 101-223 Commercial Street in Adrian Legin says “This cerdowntown Nanaimo. tification truly belongs to our ••• employees. I’d like to thank them Big Green Storage is now offer- for their enthusiastic efforts to ing U-Haul products and services create an admired work environat 3580 Shenton Road. ment, and most especially for Big Green Storage is owned by their leadership.” John Gorosh. CCCU, started in 1946, now ••• has over 575 employees across South Care Chiropractic is Vancouver Island and the Gulf moving from their Southgate Islands, notes Communications Mall site to a new location at 512 Specialist Gerry Weaver. Campbell Street downtown. ••• ••• Shelley Legin is the new General Corry Hostetter has been named Manager, Corporate Services at Economic Development Co- the City of Nanaimo. Most reordinator/Project Manager for cently Shelley was Chief Finanthe Parksville & District Chamber cial Officer and Vice-President of Commerce. of Administration at Vancouver Corry is the former Director of Island University. Shelley and the Downtown Nanaimo Business Adrian Legin of CCCU are husImprovement Association. band and wife. ••• ••• Gary De Pape is the new GenOdai Sirri of the Grand Hotel eral Sales Manager at the Har- Nanaimo has been named a Dirris Oceanside GM dealership in ector of the Association of Marine Parksville. Industries. ••• ••• Ay Lelum Good House of DeBoyd Group Inc. has acquired sign of Nanaimo has been named Crashpad Collision at 1A-531 a finalist in the Best Marketer Stanford Avenue East in Parkscategory of the 17th Annual Small ville. Boyd is one of the largest Business BC Awards. The Gala operators of non-franchised announcing the winners will be collision repair centres in North held February 21 at the Vancouver America. Convention Centre. ••• Carlton Cards is closing all of Mark MacDonald writes about its stores, including the outlet in business in Nanaimo. Tell him your Woodgrove Centre. story by emailing him at mark@ ••• businessexaminer.ca PE G D evelo p m e nt s h e l d a

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CAMPBELL RIVER

8

THE COMPLEXITIES OF INSURANCE

SMALL BUSINESS JOLYNN GREEN

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nsurance, it would seem, is a necessary evil for most people. It comes in many different forms; some is mandatory, others optional and it is hard to decipher just what is necessary, what is precautionary and what is prudent. Over the years dealing with many business clients, from sole proprietors to corporations and having operated my own business and managing others, insurance has always been a complex reality. Insurance comes in many forms and as our world becomes, what would seem as more volatile, risks seem more i nev itable. Wit h t hese added risks, there are more

products ava i lable a nd understanding the nuances, of which insurance does what, is even more challenging. Knowledge is power; it equips you so that when you approach an insurance agent you can inform them as to the type of insurance you are seeking. It is important for you to provide accurate information to the best of your knowledge and be clear about what insurance coverage you’re looking for and why. Tell them what you do, how you do it, what your fears are and ask what types of coverage and plans apply to you. You w i l l a l so need to provide current financial information, projections, estimates, or assumptions about your personal information and business to get an insurance quote. Insurance is dependent on your needs. As a sole operator of a business, I always ensured that I had disability insurance. The rationale; if I was unable to work, who would do the work, if not me? If I had to pay someone to do my job, there went my salary so; I needed insurance to pay my personal obligations.

The other insurance was business interruption insurance and loss of business income. If I were to have a fire, for example, it was important to have fire and peril. However, if it took a year to rebuild my business premise, it was imperative that I had an income to cover the payments associated with my property mortgage as I would not have the ability to generate revenues from my property. Take the time you need to ensure you understand what you are buying. Review the information your agent has provided and ask as many questions as necessary to clarify what you are buying. If you don’t understand an acronym, have them explain it to you. Sometimes knowing what is not covered, is as important as knowing what is covered. That way you can inquire if additions can be added to the policy to ensure you are covered. Jolynn Green is Executive Director of Community Futures Central Island. Jolynn can be reached at ed@cfnanaimo.org or 250-591-7499.

FEBRUARY 2020

PARTNERSHIPS ARE KEY

CAMPBELL RIVER MARY RUTH SNYDER

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020 is off and running and here we are in February already! Our Awards Gala will be on Saturday, April 4th. And in keeping with our theme New E.D., New Board, New Era, we are introducing more than one twist this year. The name itself has been simplified to “Awards Gala”, it will be held at the Campbell River Community Centre ~ a full black tie affair, with cocktails beginning at 5pm, followed by dinner, the awards, a live auction and entertainment, and the proceeds of the evening will be shared with the Vancouver Island Children’s Health Network. They officially launched a $7 million fundraising

campaign to build a home away from home in Campbell River on a site overlooking the new hospital. The 10-bedroom home, named ‘Qwalayu House, will welcome families and expectant mothers, largely from the west and northern regions of Vancouver Island, who need a place to stay while accessing the adjacent North Island Hospital and nearby health care services. In addition, we have expanded our partnership with North Island College to provide opportunities for real world work for their students whenever possible, and this event is the perfect example. Their culinary and hospitality students will be involved in the planning and delivery of our dinner. A fantastic way for the students to gain on-the-job experience. Ou r pa rtnersh ip w ith North Island College includes the School of Business. The partnership is designed to provide an opportunity for the post-degree diploma Global Business Management students, who require 180 hours of internship with a business in order to complete their diploma. For the business, they gain new insight from these talented global students, and the

students have the opportunity to share their knowledge, education and training while learning new approaches in Canadian business. We have also re-established our partnership with BC Hydro. We will be re-launching our Major Projects website/portal in the spring, in anticipation of the next billion-dollar project ~ the revitalization of the John Hart Dam. Stay tuned for more information on the website/portal in the coming months. The new board and myself have been working towards the building of partnerships not only with NIC but also our greater community. In collaboration with Strathcona Community Futures, Strathcona Regional District, the City of Campbell River, Campbell River Welcome Immigrant Centre and Volunteer Campbell River we will be hosting a workshop on March 9th at the Maritime Heritage Centre beginning at 5:30pm that centres on “Post Disaster Prep for Business”. Mary Ruth Snyder is Executive Director of the Campbell River Chamber of Commerce.

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COWICHAN VALLEY

FEBRUARY 2020

DINE COWICHAN FESTIVAL RETURNS THIS MONTH

COWICHAN VALLEY SONJA NAGEL

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he Duncan Cowichan Chamber is thrilled to announce the return of Dine Cowichan, February 20th to March 8th, 2020. This fabulous food festival provides restaurants and eateries across the Cowichan Region with a platform to explore their culinary creativity to come up with new menu items – at special pricing! 27 restaurants and eateries have signed up to participate in the festival. Now in its fourth consecutive year, Dine Cowichan welcomes several new participants including: Malahat Chalet; The Masthead Restaurant and The Vine in Cowichan Bay, the Galley Grille and Montra Thai Eatery in Shawnigan Lake,

Ironworks Café and Creperie in both Duncan and Ladysmith, and Youbou Bar and Grill. The Cobblestone Pub and Unsworth Restaurant in Cobble Hill return after closures and renovations. The Farm Table Inn is looking forward to presenting another outstanding menu for Dine Cowichan 2020. Owner and Chef George Gates notes, “We’ve been part of Dine Cowichan since day one. It’s a great opportunity for us to highlight our partnerships with local suppliers and vendors and to showcase a fabulous three-course meal at a special price, which attracts people who may not have had the opportunity to come out to have a true farmto-table dining experience.” Genoa Bay Café is also one of Dine Cowichan’s longtime participating restaurants. Their 2019 Dine Cowichan menu, which included Coconut Crusted Prawns, Seared Brohm Lake Duck Breast, and a Truffle Trio, was a big hit with festival goers. Genoa Bay’s 2020 menu and all Dine Cowichan menus are posted on the Chamber’s website. Other participating

restaurants and eateries include: Bridgemans Bistro, Satellite Bar & Grille, The Mill Pizza and Grill, Cow Café West Coast Grill, Rock Cod, The Shipyard Restaurant & Pub, CVI Restaurant + Lounge, Just Jakes, Craig Street Brew Pub, Original Joes Restaurant & Bar, The Old Firehouse Wine & Cocktail Bar, The Ainslie, The Farm Table Restaurant at Providence Farm, Odika Cafe and Sawmill Taphouse & Grill. ••• Welcome new Chamber Members: Endure Esthetics, Aquamaris Art Gallery, Brunch on 3rd, Royal LePage Duncan Realty – Karli Ann Fortin, Dr. Darren Burry Chiropractic, Pullerbear, MY Accountant CPA Ltd, Big Brothers Big Sisters Cowichan, Visionary Glass, Nanaimo Airport Commission, Active Enterprises Ltd, Daughters Painting and Read Greenan Law Group. Sonja Nagel is the Executive Director of the Duncan Cowichan Chamber of Commerce. http://www. duncancc.bc.ca/

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FEBRUARY 2020

CME LTD. BUILDING BOATS AND A BRIGHT FUTURE IN PORT ALBERNI National company has new manufacturing and repair facility, planning for growth

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ORT ALBERNI – Canadian Maritime Engineering Ltd. (CM E) is building large ocean vessels, and a solid, longterm future on the west coast of Vancouver Island. CME has a new 16,500 square foot building at its five acre Canal Beach site, and along with their offices at 3101 Bird Avenue, employ 60 people. If growth continues at its current pace, Operations Manager Simon Schofield says the company could event u a l ly h i re m a ny more workers. “I’ve been tasked with building the shipyard in Port Alberni, and we’re already doing the design and development for the next stages,” Schofield says. “Our future goal is to have 100 employees here that will be doing large re-fit jobs and new vessels for the shipping industry.” CME is a national award winning company that provides marine engineering, mechanical engineering and custom manufacturing services for customers from their operations on Canada’s west and east coasts. From their humble beginnings in the marine repair business, they have grown

CME Ltd.’s new manufacturing and repair facility at its Canal Beach site to provide national manufacturing and repair services to sectors such as oil and gas, mining, power generation and manufacturing, as well as National Defense. CME and its predecessor companies in The Russell Group have been operating for over 30 years, and they purchased the former

Congratulations to Canadian Maritime Engineering on your expansion!

Alberni Engineering five years ago. CME has seven locations across the country, including Port Alberni, Nanaimo and Victoria in B.C., Niagara on the Lake, Ontario, Newfoundland and Nova Scotia, including their head office in Sydney, NS. Schofield says the Canal Beach

building can build boats up to 120 feet long, and currently is housing two fishing packers, 80 feet long by 25 feet wide, that are lined up side by side. “We build ice boats to serve the oil and gas industry, and we have a contract with Department of Defense for building some barges

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for them,” he notes. “We build custom aluminum boats for the commercial industry including passenger ferries, aquaculture, oil and gas, fishing and government agencies.” Schofield has been at CME in Port Alberni for over a year, coming from working within the West Coast marine manufacturing sector. A ticketed marine diesel mechanic, he has designed and built engine rooms for numerous boats, commercial vessels and pleasure yachts. “I grew up sailing with my Dad on the coast, and have always been around the water,” he says. “I’ve also been heavily involved in the fishing industry, and been captain of various fish boats.” One of Schofield’s first tasks at CME in Port Alberni was helping design and build a new cradle that can handle large vessels up to 450 ton installed at CME to serve the West Coast. That has allowed him to stay in close touch with the commercial fishing industry in particular, as some of the work CME does is on fishing boats. “One thing about being a commercial fisherman is you want to continue to do it,” he allows. “However, I don’t want to be out on the water for months at a time any more, as I have a young daughter I want to see every night. This position allows me to stay in the fishing industry and talk to all the fishermen. “I enjoy them and stay connected with them all so well because I can relate to what they go through when they have a break down and time is money.” One of CME’s recent jobs was working on the famous Frances Barkley that plies the waters between Port Alberni and Bamfield for Lady Rose Marine Services. “Hauling the Frances Barkley onto our cradle was a milestone for us, as finally we got it out of the water right here in Port Alberni only 100 feet away from where it is docked.” he says. CME also works on a number of fish packers and continues to offer full shipyard services. “These are really cool projects because it’s all custom work, which gets me back to my roots, really,” he says. “We’re doing all custom design work, and everything is very high end construction. It’s really interesting.” Schofield commutes daily from his home in Royston. “The reason why I came to Port Alberni was that the type of work this facility does is very much in line with my experience, and I really like the type of custom work our yard does. “We do some really cool projects. We take what we do seriously, but we’re also having a whole lot of fun. I think we have a great environment here for our employees, and we offer the best service we possibly can for our customers right here on the West Coast.” www.cmelimited.com


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FEBRUARY 2020

THE STARS WALKED THE RED CARPET AT THE 2019 CHAMBER AWARDS Dianne Hawkins is CEO of The Comox Valley Chamber: Building Good Business. For more information on

the Comox Valley Chamber of Commerce, visit: www. comoxvalleychamber.com or call 250-334-3234.

COMOX VALLEY CHAMBER DIANNE HAWKINS

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he Comox Valley community came out in full support of a diverse and exciting cohort of local businesses, community leaders, and organizations for the sold-out 2019 Chamber Awards on Saturday, January 25, 2020. Fifteen Chamber Award winners were announced after starring in their own short movie filmed with Daniel Kooman of Unveil Studios and showcased in an Academy Awards-style production. It was a star-studded affair. The quality of work that the nom i ne e s a nd f i n a l i s ts a re achieving is a testament to the collaboration and community spirit of the Comox Valley. More than one acceptance speech mentioned how they work with other finalist businesses to support each other. One such collaborative mention was the New Business of the Year recipient Blue Spruce Ice Cream who was nominated with Land & Sea Brewing and Church St. Taphouse. Business of the Year was awarded to Canadian Tire. In the acceptance speech Bert Heeringa, owner of Canadian Tire, said that four employees had a combined 125 years of working in the store. That speaks to the management and their consistent success and

Installing Peace of Mind since 1980 Stu Tunheim of IG Wealth Management gives the Small Business of the Year award to Tanya Archambault of Komox Grind Expresso & Smoothie Bar support of the Comox Valley. Tanya Archambault, owner of Komox Grind Espresso & Smoothie Bar, started her business when she was just 17. She was honoured with the Small Business of the Year. In her acceptance speech Tanya said she hopes she has made a difference not just in enabling folk’s caffeine addictions but also in providing a safe and inclusive work environment for young people. The businesses, organizations, and individuals nominated for the 2019 Chamber Awards are the driving force behind the local economy, the up-and-comers, a nd the cata lysts for a mazing work. These stars deserve their walk of fame. Congratulations to all nominees, finalists, and recipients listed on the chamber website along with each award sponsor: https:// www.comoxvalleychamber.

com/2019chamberawards.html The Comox Valley Chamber has honoured members of the business community with an award since 1974. The Chamber Awards, as they are now called, is a true reflection of the community with all nominations coming from the community at large.

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Bert Heeringa of Canadian Tire received the Business of the Year award from Karen Guinan of MNP


12

FEBRUARY 2020

Lack Of Supply And Guideline B-20 Continue To Dampen Sales

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ales of single-family homes in January dropped by 16 per cent from one year ago and were 26 per cent lower than in December. Last month, 174 single-family homes sold on the Multiple Listing Service (MLS) System compared to 235 in December and 208 one year ago. Apartment sales in January decreased by three per cent year over year, while the number of townhouses sold dropped by 18 per cent from one year ago. Inventory of single-family homes last month rose slightly from one year ago (981 to 992) and

increased by six per cent from December 2019. Active listings of apartments rose by three per cent (299 to 309) year over year, while townhouse inventory dropped by 24 per cent (165 to 125). The benchmark price of a single-family home board-wide was $515,400 in January, a four per cent increase from one year ago and marginally lower than in December. (Benchmark pricing tracks the value of a typical home in the reported area.) In the apartment category, the year-over-year benchmark price rose by five per cent, hitting $309,300, which is two per cent higher than in

December. The benchmark price of a townhouse last month rose by three per cent year over year, climbing to $408,600, and was virtually the same as in December. Regionally, the benchmark price of a single-family home in the Campbell River area last month was $437,300, an increase of four per cent over last year. In the Comox Valley, the benchmark price reached $521,900, up by four per cent from one year ago. Duncan reported a benchmark price of $478,000, an increase of three per cent from January 2019. Nanaimo’s benchmark price rose by four per cent to

$562,700 in January, while the Parksville-Qualicum area saw its benchmark price drop slightly to $571,400. The cost of a benchmark single-family home in Port Alberni reached $328,900 in January, a 10 per cent increase from one year ago. T re n d w i s e, i nve n to r y i s tightening again, which is one of the factors behind weaker sales. Realtors are reporting that there is keen interest among buyers. However, reduced purchasing power due to Guideline B-20 and limited supply in their price range are pushing them to the sidelines. “The stress test is compressing

more demand into our mid- and lower-priced property market. Lack of inventory in that price range is certainly curtailing some buyers from moving ahead with their home purchase,” says Kaye Broens, VIREB President. “Unfortunately, without new construction, this gridlock may just be the new normal.” Broens also adds that the recent release of home assessments tends to create confusion for consumers, who are not always aware that the assessed figure is based on data that is several months old and may not reflect current market value.

Lakeside Gardens Sold To Vancouver Resource Society

N

A NA I MO - T he Vancouver Resource Society has partnered with the Province, through BC Housing, to purchase four senior housing facilities in Surrey, Kelowna and Nanaimo, preserving a total of 475 residential suites at affordable rental rates.

The Province provided financing of approximately $147.5 million to the non-profit to purchase the four projects. This means these homes will not be sold into the private market, which would have put seniors at risk of losing their homes to redevelopment or having to pay market-level rents.

Through the Housing Hub, the Building BC funds and other provincial investments, more than 22,000 new homes are complete, under construction or in development for people with a range of incomes throughout the province. “We a re very excited to be

working with BC Housing to deliver affordable housing for seniors in the communities of Surrey, Kelowna and Nanaimo,” said Ken Fraser, executive director, Vancouver Resource Society. “We will also be working towards offering on-site services to ensure seniors can live in their homes as long as

possible and never have to move again.” The Nanaimo property purchased is Lakeside Gardens at 4088 Wellesley Ave. It is an independent and assisted living retirement residence with 123 units with an average monthly rent of $935.

units SAAR, which follows last month’s strong reporting of 42,864 units. The last time provincial sales were this low was May 2015. The inclement weather in the province likely delayed starts

for many projects so we could expect a pick-up in the following months. Compared to the same time last year, provincial starts were down by 39 per cent. In Victoria, housing starts were

down by 79 per cent m/m to 698 units SAAR, entirely driven by the multi-unit segment. Compared to a year ago in January, housing starts were down by 76 per cent.

Inclement Weather Delays Starts

B

C - Canadian housing starts increased by 8.8 percent month over month (m/m) in January to 213,224 units at a seasonally adjusted annual rate (SAAR). The increase was led by

Ontario and Quebec. The trend in national housing starts fell, averaging about 211,000 units SAAR over the past six months. In BC, housing starts fell by 39 p e r c e nt m /m to 26, 2 37


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Coastal Community Credit Union had a large contingent of team members attend the Gala event at Westin Bear Mountain Resort

BE AWARDS CONTINUED FROM PAGE 1

“It is truly amazing how many great companies there are that call Vancouver Island home, and this event is about celebrati ng their great ach ievements and telling their stories,” says Mark MacDonald of Business Examiner, which produces the event. “The Gala sold out again this year, and it was wonderful to see the enthusiasm of those in attendance, and they genuinely enjoyed the evening and heard inspiring stories that will hopefully encourage them in their own businesse in the years ahead.” Stacy Ross of CHEK TV was the Master of Ceremonies. Business of the Year VMAC

was founded in 1986, and is the leader in compressed air innovation, desig n i ng a nd ma nufacturing the most innovative mobi le a i r compressors a nd multi-power systems available. VMAC is one of the only true air compressor manufacturers in North America, designing and manufacturing air compressors and multi-power systems in-house, at the 40,000 ft² headquarters in Nanaimo, BC. VMAC offers six different product lines, including diesel, gas, and hydraulic driven air compressors, UNDERHOOD™ a i r compressors, t ra n sm ission-mou nted a i r compressors and multifunction power systems. SEE BE AWARDS |  PAGE 14

Think boldly. Act boldly. It’s not just about achieving success. It’s about sustaining it. That’s why Grant Thornton LLP is proud to support innovative local businesses. Congratulations to the winners of the 2020 Grant Thornton LLP Business Examiner Awards. These companies have made impressive advances and are clearly leading the way. We’re proud sponsors of the awards because we know exemplary leadership inspires others.

Courtenay Duncan Nanaimo Victoria

grantthornton.ca

Audit | Tax | Advisory

White Sails Brewing of Nanaimo was named Beverage Business of the Year. At left, Brad McCarthy and right, Lorne Mielty, partners in White Sails, are presented the award by Lise MacDonald of Business Examiner

© 2020 Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. All rights reserved.

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14 BE AWARDS

FEBRUARY 2020

for re-purposing, and moving them to new properties.

CONTINUED FROM PAGE 13

Small Business of the Year Nickel Bros. House Moving is a house moving company that is really a recycler of buildings, and has been a family run business since 1956. It’s their goal to eliminate demolition waste. A 1,600 sq/ft home represents about 60 trees worth of lumber, roughly equivalent to the amount that one person could recycle in 100 years. Sadly, most houses that need to be removed from a site aren’t recycled; they’re torn down and thrown in a landfill. Each discarded home adds between 40 and 80 tons of building materials to that landfill. Nickel Bros provides an affordable alternative to demolishing these homes, by offering them to others

Category winners are: • Automotive: Cowichan Auto Repair of Duncan. Cow icha n Auto Repa i r is a fema le owned, full service, automotive repair/maintenance and detailing facility in Duncan, serving the Cowichan Valley. Cowichan Auto Repair is the home of Women and Wheels workshops which enlighten, empower and educate women. • Beverage: White Sails Brewing of Nanaimo. White Sails Brewing opened in 2015 w it h t he goa l of cre at i n g a u n iq u e

gathering space celebrating the local Nanaimo community. White Sails has become a beacon, recognized locally, nationally and internationally as an award-winning Brewery and Taproom. W h ite Sa i l s Brewer y produces its awa rd-w i n n i ng cra ft beer i n-house for two primary market segments. The White Sails Taproom showcases its beer alongside local cider, wine and coffee and a locally sourced food menu in a 100+ seat West Coast inspired Taproom. • Construction/ Development: Island West Coast Developments of Nanaimo. I sl a nd We s t Coa s t D evelopments (I WCD) is a medium sized com mercial construction company based in both Nanaimo and Victoria, providing construction management/general

contracting services to a wide range of business types both on and off the Island. A large portion of their projects are design-build projects, which allows them to work closely with clients in developing a unique finished product that meets with their individual wants and needs. • Entrepreneur Of The Year: Stonehouse Teas of Campbell River. Stonehouse Teas specializes in looseleaf tea, hot and cold beverages, including a coffee bar and bubble teas. Serving Campbell River since 1995, they also offer quality giftware, tea accessories and wholesale tea to other cafes and restaurants in Campbell River and the surrounding communities (Quadra Island, Comox, Port Alberni). Stonehouse Teas products are also available through their online store, primarily serving western Canada and occasional US customers. Stonehouse Teas began as a small business before tea became popular, selling loose-leaf tea at farmers markets and home parties. • Food & Food Production: Fatso Peanut Butter of Victoria. Fatso is an all-natural peanut butter enriched with plant-based superfats. The business was launched in November, 2016 at a few choice retailers in Victoria. For the first two years, Fatso was run as a solo mission, demoing in stores across Vancouver Island and the Lower Mainland every weekend and the owner made personal deliveries to all retailers out of an SUV that held exactly 73 cases.

CONGRATULATIONS CONGRATULATIONS to all the nominees to all the nominees • Health Care: Comfort Keepers of Victoria. Comfort Keepers Victoria has been in business for 6.5 years and they work primarily in Victoria, but also provide services from Sooke to Sidney. T his family-owned company primarily serves the elderly, providing assistance to help them live as safely and as independently as possible, in the comfort of their own home.

Here’s to your continued success, from all of us Here’s to your continued success, from all of us at RBC® Vancouver Island Commercial Banking. at RBC® Vancouver Island Commercial Banking.

Tom Siemens Jack Leung

Vice President Commercial Banking Vice-President Commercial Banking South Vancouver Island Vancouver Island 707 Fort St. 2nd Floor 250-356-4544 Victoria, BC jack.leung@rbc.com 250-356-4544

Simon Miller Kevin Gillanders

Commercial Account Manager Banking Vice-President Commercial 250-356-4732 North Vancouver Island simon.miller@rbc.com 205 Commercial St. Nanaimo, BC 250-741-3516

• Hospitality: Kingfisher Oceanside Mark BrandleTom Siemens Resort and Spa of the Comox Valley.

Commercial Account Manager The Kingfisher Oceanside Resort & Spa Vice-President Commercial Banking 250-464-0212 is an award-winning luxury resort, with South Vancouver Island panoramic views of the Georgia Straight mark.brandle@rbc.com and exquisitely appointed guest rooms. 707 Fort St. 2nd Floor Nestled in an old growth forest on the Victoria, BC eastern shore of Vancouver Island, the 250-356-4544 resort features the world-class Pacific Mist Spa with a signature spa experience called the Hydropath®, a re-created West Coast shoreline in a cave like setting featuring sandstone sculpted caves and pools, a guided spa experience through eight Commercial Account Manager unique elements. Vice-President Commercial Banking

Sherman Lum Kevin Gillanders

250-356-4609 North Vancouver Island • Manufactured Wood Products: San sherman.lum@rbc.com 205 Commercial St. Group of Port Alberni. San Group produces some of the most Nanaimo, BC stunning high-end forest products in 250-741-3516 the world. San Group has evolved from a small lumber remanufacturing facility to a multi-level, fully integrated forest products corporation, creating high-quality lumber products that are ex ported to more tha n 25 cou ntries world-wide. The San Group slogan From Harvest to Home - describes their fully integrated supply chain business model focused on managing every aspect of product development – allowing

TM

SEE BE AWARDS |  PAGE 15

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FEBRUARY 2020

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San Group to add as much value as possible to each log extracted f rom BC forests. Dist r ibuting lumber products direct to consumers through their Canadian San Cedar Direct lumber outlets and exporting to over 25 countries worldwide including to India, China, the Middle East, the United States and a number of European and Oceanic Countries including France, UK, Netherlands, New Zealand and Australia. • Manufacturing: SCS Steel Container Systems of Nanaimo. SCS Steel Container Systems Inc. is a proud Canadian owned and operated Lean manufacturer. They have been serving the Waste, Recycling, Construction, Forestry, Oil and Gas and Mining industries in British Columbia, Alberta, Saskatchewan and the US for over 30 years. SCS provides a full range of steel container products includ i ng rol l of f conta i ners, recycl i ng conta i ners, scrap conta i ners, sed i ment bi n s, camp bins, lugger bins, front load bins, rear load bins, flat decks, gravel boxes, and self dumping hoppers. • Ocean Products: Cascadia Seaweed of Victoria and Port Alberni. Cascadia Seaweed is growing to be North America’s largest provider of cultivated seaweed. Cascadia Seaweed offers a rich mix of kelp and other seaweeds. Seaweed as a food product can be offered as a fresh /frozen salad or dried for use as industrial foodstuff. It is loaded with micronutrients including protein, more calcium than milk, an excellent source of vitamin B12 (perhaps the on ly vega n source of that vitamin) as well as zi nc a nd other importa nt minerals. T he farms include two species of seaweed, Sugar Kelp and Pacific Wakame. These first two farms, situated near Bamfield, will produce 90 tonnes of kelp ready to harvest in June, 2020. Our goal is to reinvigorate coastal BC by engaging First Nation and other coastal communities in high volume seaweed farming. • Professional: R. Anderson & Associates of Port Alberni. R . A nderson & A sso ci ates I nc., formerly D u nca n Sabine Collyer Partners LLP, first opened its doors in the Alberni Valley in 1939. From Port Alberni Valley to the West Coast municipalities of Tofino and Uc l u e l e t to P a rk s v i l l e a n d Qualicum, they provide professional accounting, tax, advisory and bookkeeping services including Non-Profit audits, Canadian Taxation - Personal and Corporate/ Not for Profit Ta x Compliance, Estate Ta x

MC Stacy Ross of CHEK-TV presented the Ocean Products Business of the Year Award to Cascadia Seaweed. Based in Victoria, the company also has an office in Port Alberni Planning and General Business Advisory Services. • Reta i l: Ou i Jewellery of Victoria. W hen founder Raul Caballero arrived in Canada in 2012, he came with a dream, to start his own business. Inspired in Canada’s diversity, Raul created the concept of Oui; that is why the name is a mix of English and French, and designers are located in 16 different countries, since they want to reflect the multiculturalism of the Canadian population. Today most people know Oui as a small boutique locally managed SEE BE AWARDS |  PAGE 16

SCS Steel Container Systems was named Manufacturer of the Year. From left, Paul Dunbavin of SCS, John MacDonald of BE Digital, and AJ Hustins of SCS


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Campbell River Mayor Andy Adams, left, presents the Tourism Business of the Year Award to Tyler Bruce of Campbell River Whale Watching

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and owned, specialized in bold modern design. Originally, they were only a retail store, but they now produce a line of locally sourced hand-made jewellery. • Te c h n ol o g y : A b e ego o f Victoria. Toni Desrosiers is the founder of Abeego and inventor of the world’s first reusable, breathable food wrap. Abeego, offered in a variety of sizes, saves food by picking up where the peel leaves off, keeping food fresher longer than you ever imagined. Headquartered in Victoria, Abeego conducts business in a l most 40 cou ntries worldwide. T heir mission to Keep Food Alive is unique to their beeswax food wrap. While the plastics conversation is an important one, they drive home the messaging about how Abeego saves food from the compost to save time, money, and the env i ron ment. T hey help customers see that Abeego is not a plastic wrap alternative, but their tool for victory in the kitchen. Abeego shares product knowledge and food wisdom in a way that builds community while instilling customer con fidence. Now 11 yea rs i n the making, beeswax wrap is trending worldwide and listed as Whole Foods’ top 2019 trend.

• Tourism: Campbell River Whale Watching of Campbell River. Since 2008, Campbell River Whale Watching and Adventure Tours has been a key player in C a m p b e l l R i v e r ’s w h a l e watching industry. Founded by “Hurricane Jack” aka Jack Springer along with his partners Jennifer and Aaron, the three brought many years of experience with them as they started their new venture. Over the past 11 years, the company has grown from one boat to seven and continues to expand. In 2018, Tyler Bruce and Stephen Gabrysh purchased the company, which offers a range of tours from whale watching, g rizzly bea r v iew i ng, ocea n rapids, fishing charters, guided hikes of Elk Falls and Ripple Rock, as well as brewery, distillery, and winery tours. • Trades: BMT Group Services of Sidney. BMT Group Services is a one stop shop allowing for customers to have all aspects of their vehicle taken care of without moving to a different location. By offering this diverse service of mechanical repair, collision repa i r a nd veh icle refi n ishing, customers can drop their vehicle off and be confident that repairs will be done in an SEE AWARDS |  PAGE 17


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efficient manner. In addition the company has reached out to those companies that surround Victoria Airport providing them with lower down time and a location that is easily accessible. This has proved positive as the company now looks after equipment for courier companies as well as aircraft refuelling and ground support

vehicles to augment the motor coach operators, truck fleets and individual RV owners they presently service. The Official Booklet listing all of the Fi na l ists ca n be v iewed at: https:// issuu.com/businessexaminer/docs/ be_awards_book_2020​ For more information on the event contact Mark MacDonald at 1-866-7582684 ext. 120 or email: mark@businessexaminer.ca

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From left, Simon Miller of RBC Royal Bank presents the Construction/Development Business of the Year Award to Greg Constable, President of Island West Coast Developments of Nanaimo, and Business Development Manager Patrick Brandreth

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WHO IS SUING WHOM

18 WHO IS SUING WHOM The contents of Who’s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date. DEFENDANT 1104420 BC Ltd 301-1321 Blanshard St, Victoria, BC PLAINTIFF 1171975 BC Ltd CLAIM $333,000 DEFENDANT 2 Burley Men Moving Ltd 1212-1175 Douglas St, Victoria, BC PLAINTIFF Dewiel, Erik Alexis CLAIM $6,103 DEFENDANT Castle Mechanical Installations 273 Cedar St, Parksville, BC PLAINTIFF Refrigerative Supply Limited CLAIM $5,570 DEFENDANT Concrete Services Ltd 4615 West Saanich Rd, Victoria, BC PLAINTIFF Singh, Rinku CLAIM $9,001

DEFENDANT Daisy Chain Florists Ltd 1005 Carberry Gardens, Victoria, BC PLAINTIFF Strider Inc CLAIM $14,677 DEFENDANT Foord Construction Company 2667 Empire St, Victoria, BC PLAINTIFF Tregillus, Valerie CLAIM $27,125 DEFENDANT Freedom Dental Studio Inc 109-335 Wesley St, Nanaimo, BC PLAINTIFF 0735722 BC Ltd CLAIM $11,623 DEFENDANT Gilmour Plumbing (2011) Ltd 800-1070 Fort St, Victoria, BC PLAINTIFF Owners Strata Plan Vis 6283 CLAIM $35,216 DEFENDANT Icon Sheet Metal Ltd 430 Wentworth St, Nanaimo, BC PLAINTIFF Owners Strata Plan Eps 2915 CLAIM $15,000 DEFENDANT Joe Kereszti Construction

Keeping projects on time and on budget

4615 West Saanich Rd, Victoria, BC PLAINTIFF Singh, Rinku CLAIM $9,001 DEFENDANT Kal Lay Plumbing & Heating Ltd 4230 Cheverage Pl, Victoria, BC PLAINTIFF Owners Strata Plan Eps 2915 CLAIM $15,000 DEFENDANT Northwest Properties Ltd 406-4190 Lougheed Hwy, Burnaby, BC PLAINTIFF Gerrard, Veronica CLAIM $5,334 DEFENDANT Oliphant Properties Inc 202-1007 Fort St, Victoria, BC PLAINTIFF Kinsol Timber Systems Ltd CLAIM $228,128 DEFENDANT Owners Strata Plan Vis 6275 371 Franklin St, Nanaimo, BC PLAINTIFF Fantasea Holdings Ltd CLAIM $35,175 DEFENDANT Prominent Plumbing And Gas Ltd 3rd Flr 612 View St, Victoria, BC PLAINTIFF

FEBRUARY 2020

Smith, Melanie CLAIM $35,216 DEFENDANT Reborn Relics Restoration 5005 Cowichan Lake Rd, Duncan, BC PLAINTIFF Blenner Hassett, Sean CLAIM $8,606 DEFENDANT Sea Brook Development 1050 Laburnum Rd, Victoria, BC PLAINTIFF K1 Electrical Contractors Ltd CLAIM $11,807 DEFENDANT Serenity Home Care Ltd 104-9717 3rd St, Sidney, BC PLAINTIFF Miller, Barbara CLAIM $35,216 DEFENDANT Spuzzum Contracting Ltd 203-12600 Trans Canada Hwy, Ladysmith, BC PLAINTIFF Sinclaire, Valerie CLAIM $28,762 DEFENDANT Story Construction Ltd 420-880 Douglas St, Victoria, BC PLAINTIFF Owners Strata Plan Eps 2915

CLAIM $15,000 DEFENDANT Three Guys Construction Inc PO Box 1687, Ladysmith, BC PLAINTIFF 1106201 BC Ltd CLAIM $15,666 DEFENDANT Urban Signs 5-798 Fairview Rd, Victoria, BC PLAINTIFF Tonys Hair Design And Tanning CLAIM $9,250 DEFENDANT Waverley Hotel And Pub Ltd 2692 Dunsmuir Ave, Cumberland, BC PLAINTIFF Grobins, Chelsie CLAIM $8,501


MOVERS AND SHAKERS

FEBRUARY 2020

Business Examiner Gold Event Sponsors

NORTH ISLAND Applewood Ford announced that Jay MacDonald is the dealerships employee of the month. Jay is a sales and leasing consultant for the dealership at 7150 Market Street in Port Hardy.

CAMPBELL RIVER

Doug Lang The Chartered Professional Accountants of British Columbia (CPABC) has recognized Doug Lang, FCPA, FCGA, director of Coastal Community Credit Union with a fellowship (FCPA). The fellowship is the highest distinction bestowed on a CPA within the accounting profession.

Ca mpbel l R iver Hy u nda i congratulates Aaron Boles on achieving top sales of the month. The dealership is at 1853 Meredith Road. Shelter Point Distillery took home multiple awards at the 10th annual Canadian Whisky Awards on January 16. The Campbell River distillery won the award for Best All-Rye Whisky in Canada and took home silver medals for its Shelter Point Artisanal Cask Strength, Artisanal Single Malt, Double Barrel, Montfort DL 141, Single Cask Old Vines Foch Reserve and Beyond Exclusive Single Malt. The distillery also won bronze medals for its Strath 8-Year-Old, Strath Islay Cask and Exclusive Co-op Rye. Oyster River Fire Department awarded Roger Horobetz with the Bill Carnie Memorial Firefighter of the Year Award.

The Campbell River Arts Council is celebrating its 50th anniversary this year. The provincial government has funded 12 new infant/toddler spaces at Island Life Early Learning Centre through its latest round of Childcare BC’s New Spaces funding. C o m ox S t r a t h c o n a Wa s te Management announced it will open a new regional composting organics facility enabling curbside food and yard waste collection for over 30,000 homes in Comox, Campbell River, Cumberland and Courtenay.

COMOX VALLEY

Myriah Foort

MNP welcomes Trish Braun to its team in Campbell River as a senior manager of private enterprise. Trish has over 20 years of experience advising owners of small to medium sized businesses on a wide range of accounting, tax and business management issues. North Island College’s (NIC) n e w Ca m p b el l R iver Bi st ro opened its doors to the public at the end of January. The college’s culinary arts students will serve lunch from 11 am to 12:30 pm from Wednesday through Friday until March 13. NIC’s culinary arts students will be responsible for food preparation, cooking during service and dining room service. NIC’s Campbell River campus is welcoming Red Seal welder Karl Plautz to its team of instructors. Karl has worked in many regions in BC and Alberta in a range of industries and will be teaching the Welder Foundation Harmonized certificate.

Myriah Foort, CPA, CA, has been awarded an Early Achievement Award from the Chartered Professional Accountants of British Columbia (CPABC). She is currently the Chief Financial Officer of the Strathcona Regional District. For the second year in a row the City of Campbell River has been named a finalist for Small Business BC’s Open for Business Award in the large commu n ity categor y (25,000 or more residents). The city was nominated for its TecHatchery program, which was launched to promote the growth of technology-based companies in education and training and provide access to funding opportunities in Campbell River. Winners of the awards will be announced on February 21 at the Vancouver Convention Centre. Bill Howich Chrysler named Justin Lynn as top salesperson of the month and are located at 2777 North Island Highway. Ron May was the top salesperson of the month for Bill Howich RV & Marine at 1632 Coulter Road.

Commerce Awards. Pauline Stevenson, President, was awarded the President’s Merit awards a nd M a rket i ng & E xecut ive Assistant Montana Pistell was awarded the #YouRock Youth Awards. Kudos to Pauline for also being a finalist in the Leader category of the Women of the Year Awards put on by BC Business. The April 2 gala is at the Westin Bayshore in Vancouver. Swift Datoo Law Corporation welcomes Logan Lapointe to its firm at 201 – 467 Cumberland Road in Courtenay. Logan specializes in corporate and commercial law, real estate conveyancing, property development, contract drafting and estate planning. Jennifer Emslie ow ner a nd fo u n d e r o f Uptow n Ya r n i s celebrating the businesses 20th anniversary at #206 – 307 5 th Street in Courtenay. The shop offers a range of products available for people interested in crocheting and knitting.

Don Catling

Trish Braun

19

Don Catling celebrated the 20th anniversary of his business Calorie Connection last month. The company provides beverages and snacks to customers and also has various sized vending machines that sell small electronic devices at airports and hotels for commuters that may have left their chargers or ear buds at home. The business started out with 12 countertop snack machines in the Comox Valley and has since expanded from Campbell River to Duncan and now includes full sized beverage and snack machines of various sizes and capacities to meet customer needs.

Pauline Stevenson Two Excel Career College staff members won at the Chamber of

Swift Datoo welcome Suzanne Grant back to the firm following her maternity leave. Suzanne Specializes in wills, estates and trust litigation. Swift Datoo Law Corporation is located at 201-467 Cumberland Road in Courtenay.

Sean LaFleur Sean LaFleur joins Courtenay Nissan as General Sales Manager and Partner. Malinda Mazzocchi is salesperson of the month at Brian McLean Chevrolet Buick GMC. Straightspine Upper Cervical Chiropractic welcomes Dr. Kyle McGibney as an associate to its practice at 102 – 389 12th Street in Courtenay. Courtenay council approved Inspired Cannabis Company to open a cannabis storefront at Courtenay Mall at 605 – 625 Cliffe Avenue. The location was rezoned last year for a previous cannabis application that has since been withdrawn. The shop still requires licensing approval from the provincial government’s Liquor & Cannabis Regulation SEE MOVER’S AND SHAKERS   |  PAGE 20

Wherever Business Takes You From start up to succession, across B.C. and beyond borders – MNP provides clear, straightforward business advice and a full suite of accounting, tax and consulting services to help you succeed.

Victoria | Duncan | Nanaimo | Courtenay | Campbell River


MOVERS AND SHAKERS

20

FEBRUARY 2020

MOVERS AND SHAKERS CONT NUED FROM PAGE 19

Branch before t s ab e to open for bus ness La Pach Prem um Cannab s s the f rst pr vatey-owned cannab s out et to open for bus ness The shop opened at 2270 C ffe Avenue

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Ke y & Car os O Bryan s recent y ce ebrated ts 1 ann versary at 2910 K patr ck Avenue n Courtenay John Dew tt was the top sa esperson of the month for Comox Va ey Toyota at 445 Crown Is e Bou evard n Courtenay

A Ma dona d Comme a we ve bu ou epu a on by p ov d ng ou w h he ve y be n u e v e omme a ea e a e e v e

Ma r n e A a rd ce h a s opened her own p erc ng space – Bow and Arrow P erc ng Co - ns de Extreme Ends Sa on at 331 4 h Street n Courtenay The shop s focus ng on prov dng p erc ng serv ces that ma Bnta n a h gh standard 1 e for zat on avo d ng ag ster p – dScross-contam 1 R nat on and B a ge aW paucket gng hea thy ewe ry se eB – R S B in I

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PERFORMANCE TRUST & PROVEN RESULTS ALL UNDER ONE ROOF

re m a n a s v c e-c h a r Wendy Lew s w ho d the ro e of treasurer and Joseph Schommer w assume the pos t on of secretary The pos t ons took effect on January 22 and w rema n for two terms

PORT ALBERNI Rob n M es a nd Andy R chards recent y teamed up to open Doug Mounta n Brewery at 3141 3 d Av e n u e T h e b r e w e r y opened w th n ne beers on tap food serv ce and both ndoor and outdoor ounge space The outdoor space s s tuated on a fu y covered and heated rooftop pat o Kev n Wr ght has aunched House Med c a new venture that s a fu y nsured and censed mob e ma ntenance and repa r shop

n ’ n for w 2603 pro e co Sackv e Road dis ana und st in th lH 13 s e o I n r 20 w e 2 enr a s g uvn reak ’ ne r wom ge 1 oo b s fo a Rob n Fo v k and Anna ncd Va Hais Hai und e–p a ro C of the Cumber-MoUr ores 2 nn ks g dVI Rambow e1 e do ais bIreea Nt a agand Museum and Arch sves ign d oth Car y Potter p – H tM y r, zinc an oU s Ce n I S a e V e were presented mw p tpp h aM r ore ad SUBSCR NV o to find co signand othe I c ity Nt NI s e r Governor Genera s Car y Potter has opened I o g c g t nive nin hopin aH zin ny stTODAY &BFoECUS NVeStM en the ufor i ation ence p d copper, n Car y Potter Acupuncture d ory Award Exce m i m o o in tsyt N res 1ent t anindvuesProgramm rFsiir g c g to f STAY » US oN I Commun ng a new acupuncture bus ni w popmamgeitmBdaetinotnhhety nitnion hopin mua C i e 3 o I 1 N tC m n F i c–a ceremony F a at R deau 20 O d o S at ness at S ammer s Gym N g N s R t n s d » t MED! dn Vancouver Island | Thompson-Okanagan Skeena Vancouver V Island| Victoria | V Victoria | thompson-okanagan m o | Peace| Cariboo Fraser V Valley st minienngta an us Firs trRo pirre ria ncBeseas aWsaHa n main F CmR iMettn Ottawa on January at 4110 6 h Avenue North cto u o i w i o V 13 n eVxpIRrees s nengeco5mRBuFcikllinNg at nd Che 20 n a a c 20 The awards are adm nPotter s a censed acut g Vancouver Island | V V Victoria | thompson-okanagan m o | Fraser V Valley st g e o ini ria ic sdseal nc a –stpr a Firs a nin YOUR SOURCE OF LOCAL BUSINESS NEWS Mi sL cto V Wa l cly CR a punctur st who rece ved by Canada s H story Vi U CmRieoC nou ressoeL stered R c a a di ustr e5 an ls Nexpa R Soc RdJ ori meon indwere t ag etys and her tra n ng from the Canpresented Co ic sseo p c e i i i – What’s happening in your region? Make sure you find out R t truct V again CeRa S ca LL » UVmtiNe W s ect Ro for rthe ss p fosrbupro a – ad an Co ege of Acupuncojee conmuseum by subscribing to: ild i JaN e a r I p d n i ady to cto Nan V th 34 in est en 100 011 S, Isl e usiilneersssihnversary So wthe Vi in of the ture and Or enta Med c ne gr bAnn Ie 220 m euRver r ne oDeath eR NcoW wo or uild aga nger” ett s uas s gbert e o ’ r t b f W s n V ctor a of A d f a rk ines ip f o “G i Nan e b n I d a n V e R o n t i sh ady B ,V etw s p1e2srtsKcehloorwn a Hks grou Goodw » n eS o t Nbu lneerss ng re I n k:agepWoe Imop r ebuasi getti eR donaaisgbarnea eW The A bern -C ayoquot bVaICenevN–itepalwrizmeapn aeutno fcehlowendeatwork isT kaH 13 t BR oU res 20 -o s n » r ith eads to GThe o rt N n Md other o Reg ona D str ct ACRD :e opWoesrtsKILazo Barre Co ps po e w useectaInW tok g r k m i d m g o N a n e n t s o n elwize au2to0 s d c yn ne inc a T na e lo th o asns i er, z lls goComox koawtMon tba N 13 announced that M ke Koita manea co aborat' five 20 -ot eS ati s vve ne p s nk li ve n g ha di ams il d to

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b a uspi it|chop re er g on V or b wd e mo for m to Gpa ps INllab sh sity rs eclposorteonfitiny us d ks S– ts om oN co t loo NeS 'Cnaiveorppe itinonglhsospmtinmguod ca in nee 0oin th CUSNew n p n 2 l n o u h e i .6 e e s m l ac' tifliidons hc go ness ti USI 9 a h a d g c t a r b 2 Fo i g 1 o B to ndlomrsodt bNua for s busi y | » rlu–6pxa .8” es net s lab it h in EaS 1. 1 pr tc s he col eS & S nitm n aCansus Fapers help mun 20 .8” x i n w e o I N 2 ew.l6oampum atio hde'masi hop l actions com 34 Ne LIC n SI 011 9c a ild 20 daCn c 2 N g g U o n e h o u s 1 d n t as u 2 t p ria & B ncEaerlr1a.i6estxxbro1.8”niyrst binhyinfeagi irst ai l and b eN Victo IeS oupirsesp2se02s.8”mpaulFra5dRurCivRneidMncs saalfleey Fladte for r C NM n I R r n L k V e x e o a lshe c reeng eep ofpaiethnainnesasid owneropose Ve po d go Vicie CassCe newnpg eLrnLite–mreppebnat taorknyyven a by busirstl lanr ner p near Nt e » F a U t M u o it npa dri s salfleey locte fpolan men Jam ayioscRommoim ria ur kid Va n laand s elop l er se RN o r e e N n p h v y e t s c V re gkee p inede spoitwan ropo o cto C u p o o l e S d o w s lhaon er p ear Vi ain t t y tr te g o R t u n e e e n l e y r b v n g a l n » al e ung trtme anre ca nn s nt o ld a tNW rn lo d pla eps me p f bui rV IN os yonomsmi iorenr i se ansivn elo tahl i ady to ,V r reec lmuotlo issigmy i re u de eesrpsss Fra eSy int g b I t e l s o n n r i i i o g vqu loat nt or euash gett eR lle y eW Va le ield sesrsee do sdotr r in e n f wenda bork is f a t e pe ceh BR er ng » Fras La wn titrpor s eeraen olor ssim o sK lo t Netw roeynimind idunsatggiarn quismoalonrtki :wze pWoeustrto Impor b T g i l e m d a l l 34 gMa esfs-iioek ess dsotb vNitea an a 011 th 220 wi Lan ompwprsanon dit pratis eWrate ks to re Germ re use ro m s n o sto ca need tbh agni imoiuw ion lo lls good ess in E280 i f e t t G s M aes n ora b' a in aPgA rw b mo for bus | –p– sh rs elps nity s dpoew colla SPS int 'Ca oppe tion h ommu po NPeU N h I 6 a A . s cal c ilds c g 129 URS s lo d bu rlu x 8” SBW an Ea 01.6 x 1. che I CWIeASRD& 2 .8” n u 2 A I a l LG nd st a N o e h pI b ait e aid ItLD rie any en by ffhe eFbirst or eUN NMB is p ompneur dproivkuidrsVsaatlleeyn late fs ner se RERN r e H h VT C w c trepret htookene op usines nd owr propoar gOoR b cal la nne nt ne ne ung enirtmdesn ary »» N o la e

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Va ey-based homebrewng pro ect fou nded by A ex B a s Ryan Steff er Adam Crys er and Chr s Freder ksen has been earnng some ser ous recogn t on The Co ect ve won a go d meda and the Best n T Award n November Show R for T the r go den sour at a R Saskatoon homebrew ng compet t on They recent y added to that success by w nn ng a go d meda for the r sour beer at Toronto BrewS am the argest homebrew ng compet t on n the country

W l d p pVa The Comox ey A rm an velo al e pit s ho portW Comm dss on CVAC T b oa rd of d rectors has R e y d g qui oloerr 4 p m e l e n d 4 e ected Mart n Cr y as l m s Co ang nfiet praeserat dBoan07 x 1x 2” 7 .8” L ow di tischa s 9 r oR int chard C ark w ear br nim ius p

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bus has been appo nted by the ACRD board to the ro e of f re ch ef of the Beaver Creek Vo unteer F re Department BCVFD for a three-year term T h e A b e r n Va e y Chamber of Com merce has entered nto an agreement w th the C ty of Port A bern to op erate t he non-h stor c zone of the McLean M The agreement w see the Chamber respons b e for operat ons of the v s tor s center g ft shop front off ce courtyard park ng ots as we as areas of the grounds bound by the s te s ma or andmarks V c to r a-b a s e d Wat t

w e Bung th ERre d c th ed el aurdt e d f Ro me er in BC ne oc th oati on MsMto M ll oo ne s o na inn ern ds Ju ry t in y ra aBbt t im rkdey fl ntlySEErCO ow tie eld ce rs b a te ae n s? ’ d, er xc ry ll w orth a r te rs m ro , fi pied th PEscta re c e th ew es rd oa rop e E go e era N Aw l. e ts dg wa y in g ro re. e’s G years ccu 49 eaelre he fi 50s o0f t skenvooslo ov the ing ote r t R R P on th cate d th al e s ohso th’s the r Ju h a ealt sto ruc 70 w o ew”rn ilRy lly t th of ild da H ir po f BG o w ffice rate stri rn B ut no n e m a edrogrealm ofere in ain r a t fo wit R “ rtehfa tu pe p in, “Wc;eth rdb.” o Bu ma 4 A id o , als e O eleb du he le e isg it ec n ity ab at is the th o a c tothp tha id priis ciloa deyy’s in h e hit Joh e C Ra 53 Re hn th h c nd in nort N e s t r t k ue s rc a th e t. o s. T th te Ca wa. vou ocen s agteit re 6 ce Jo in hic l a ut tr titl l ,a S n o h ewav oofb neitta saecma st u t. rd era S noanck ms to la g Bth Itagos haab leBrmu avw as Rea il es Fort X Ce Br rt S Awa nt, w ercia ugh “ le g t,g e is aance hnadlfn49eu’r thyeb e rbye.” a re LE leinw w m te d rs in c A l o r u A s p e t a a in sein hy F nce ev mm thro S niGll s lesyse s ia hern un t, . Wd eofcit lshthu 0s7. q L Ja d in /M a n . Tm oiaslesfiersy ta dch2,2 ye aslk m e le the co on erc ort l Co ven in T in a e0200 es K P Ro a f Re p eaorsno als ark ll taleu hheathmre e rc rk f Jochh ustsdeo cscim ti m N e t a in ia lo e is c c c u e m o o a st ru s r th V to t ait y n,0 m C rc e c c il , ort er sur ve heye amlem sB e n s o enwr aannd arrsi4 Co e B e th en ern be nst dUist iedvoelo tem in leftAirp nag ere us T cso Ohv a edsaoletoetir cme eain X d th omm r of cell orth ile t pB e o fo m v R i, h u e A li c y ic a lu f o n . s M m o x n k 4 art d g n a is o o m pa ye y adc air IT BC e/M r, a ard C ons ed e g in 100 fro o ins 3 , M t d t ess sim sdepha dule min ose Cowurrhyowtoteasp11aotnd’tlabstlfecotf caanll | PAtG|E pa3 ch o crED R nso o sp iz in m nd . T sc 65 ch t ali e B a eN n a o n o h e s evrie haje p u er y n ion oT abylea sche ntfrho es th lpu eri SpM sp ate lso cog uild fr rge, Joh hav ry Ka inn e L LEo iss e | Ph on e hpa rsptro nu qui eesd ith a ml faorechargtieckoeft SAeL Est as a re ial b mbia eo St. ust nua an e W r Su e w li EeV w hfie mm e s m llo . w Tleota tra ic Bri oic nte eorg ve ONMd w h ich erc olu ce G Fort s m n Ja 13. in a T tim Co ugli 7 ECHa lute GE Ch se e G w mm h C Prin to ing ee 20 eld st., fo p.m ing. ll ex hpilre 7.81. also SE UN ort o p PA do ed pre nc f3ira.m :30 a7sp.ming a g3,ew $12 will from co tis to pert uild etw r 31, t h irp eri Se ts Pri oa tF Bri ouse e Ru , b ted b be la s lis h11e:4 at 12 int 2:5 lud e0r.8a cost hn nd im en c ble le em re na re att o ky a inc v14 ill . Jo o a H GE PA

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The C ty of Port A bern has appo nted Dave Cusson to the ro e of manager of commun ty po c ng Cusson has more than 32 years of po c ng exper ence 22 of wh ch were w th the Port A bern RCMP He w take on the new ro e on March 2 Arbutus RV Port A bern has added Gary Ru ssen to the r sa es team at 5540 Beaver Creek Road Jan ne Gortan was named the top sa esperson of the year for the Port A bern RV dea ersh p for 2019

TOFINOUCLUELET

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macdona dcommerc a com 13 20

Consu t ng Group presented the C ty of Port A bern w th three des gn opt ons for beaut fy ng Th rd Avenue The cost est mates for the beaut f cat on pro ect range from $1 25 m on to $1 5 m on The c ty s p ann ng on app y ng to the BC Act ve Transportat on grant program for the pro ect thoug h a f u f na nc a break down has not yet been re eased

Tof no s She ter Restaurant was the on y restaurant north of the Ma ahat to make Ye p s top 100 p aces to eat n Canada n 2020 The other e ght restaurants were ocated n V ctor a Ye p created the r st by comp ng m ons of user rev ews over the course of 2019 B ack Rock Oceanfront Re sor t re o p e n e d f ro m c osure on January 17 and s p ann ng on ho d ng a grand open ng n the near f ut u re T he renovated space nc udes a rev sed ounge and d n ng space though ounge renovat ons w be fu y comp eted th s month B ack Rock s at 596 Mar ne Dr ve n Uc ue et Ky e Meagher and M ke Ho ekamp have opened Day ght Cannab s Tof no s f rst cannab s d spensary at 671-1 Industr a Way Mayco Noe and Ronny Lee of Uc ue et Rent-It Centre won n a b d for the contract to co ect curbs de garbage and recyc ng n Tof no Uc ue et and port ons of E ectora Area C The company was awarded the contract for $142 732 a year over a f ve-year term w th opt ons to expand nto T a-o-qu -aht and Uc ue et SEE MOVER S AND SHAKERS

PAGE 21


MOVERS AND SHAKERS

FEBRUARY 2020

MOVERS AND SHAKERS CONTINUED FROM PAGE 20

First Nations territory. Dr. Jeff Berry is planning on op en i ng Tofino Vet Clinic to serve west coast residents. Dr. Berry is in the process of working through the final stages of regulatory hurdles, culminating with an inspection by the College of Veterinarians of BC. The accreditation will allow Dr. Berry to provide house-calls, while he searches for a permanent site to establish a clinic.

PARKSVILLEQUALICUM

Linda King Stevens & Company Law Corporation has added Linda King to their team as

a family lawyer and mediator. Stevens & Company is at 198 Island Highway East. Dr. Louis Beaudoin announced that Barb Widman, a longtime dental hygienist with the clinic is retiring. Dr. Beaudoin’s clinic is at 154 Memorial Avenue in Parksville. T he f i rst gover nm e n t-r u n B C C a n n abis Store has opened for business in a 5,000 square foot space at 826 Island Highway West in Parksville. This is the 12th government-run store to open in the province, with two additional stores set to open on Va ncouver Island later this year, both of which are in Nanaimo. The Parksville and District Chamber of Commerce has added Corry Hostetter to its team as a n econom ic development coordinator/project manager. Hostetter is the former executive director of the Downtown Nanaimo Business Association, part-president of Business Improvement Areas of British Columbia and is a current director of the Nanaimo Chamber of Commerce.

E x t r e m e E at z Fo o d T rucks a n nou nced t he opening of its brick and mortar location at #5 – 155 Mor i son Avenue i n Parksville. The shop offers scratch-made baking and breakfast starting at 8 am and lunch at 11 am through to 4 pm from Monday to Friday. Family Ford congratulates Darrel Cutforth on being the dealerships 2019 M V P a n d M a rk M a z ey on receiving his Ford of Ca n ad a M a s ter Cer t ified Technician Award. The dealership is at 410 East Island Highway in Parksville. Pharmasave Parksville was once again honoured with Pharmasave’s prestigious 2019 PharmaStar Store of the Year Award recognizing their excellence i n customer service, store performance, community service and involvement, and charity support. T he City of Parksville is marking its 75 th anniversa r y t h i s yea r w it h three separate events this su m mer w it h t he f i rst event marking the city’s incorporation into a village in 1945 on June 19.

The second event will be a beach pa rty that w i l l include an amateur sand scu lpt i ng compet it ion among other festivities at the Parksville Community Park on July 4 th . The final event is a city-hosted street festival featuring live entertainment and various activities.

NANAIMO

Kevin Reid, 2020 President of VIREB T he Vancouver Island Real Estate Board (VIREB) announced its 2020 board of directors. Kaye Broens, 2019 P re s id e nt, h a s p a s s e d the gavel to Kevin Reid of Royal LePage Comox Valley for 2020. Broens now steps into the role of past president, with Ian Mackay of Royal LePage

Parksville-Qualicum mo­v i ng i nto the president-elect seat. Returning to the board table this year are Judy Gray of RE/MAX Mid-Isl a n d R e a l t y, U c l u e le t, Erica K ava naugh of Royal LePage Parksville-Qualicum and Kelly O’Dwyer of eXp Realty, Nanaimo. New to the VIREB board are Dave Procter of RE/MAX Ocean Pacific Realty, Comox; Janet Scotland of Century 21 Arbutus Realty, Campbell River; Ashley Stawski of RE/MAX Check Realty, Campbell R iver a nd Shae Webber of Pemb er ton Hol mes, Duncan. Smythe LLP Nanaimo has promoted Aaron Dovell, CPA, CA to the position of partner. Aaron joined the firm’s Nanaimo office in 2016 and specializes in providing accounting, tax compliance and advisory services to small and medium-sized private corporations. Smythe LLP Nanaimo is at 201 – 1825 Bowen Road. Mood Cannabis Company has opened a store at 6404 Metral Drive and is planning on opening a second store at 3923 Victoria Avenue at the end of

21 this month. This marks the second licensed cannabis retail store to open in the city after 19+ Cannabis opened for business in December on Victoria Crescent. Wo o d g r ove C h r ysl e r cong ratu l ates David Bryson on ma rk i ng h is fifth year with the dealership at 6800 Island Highway North. The City of Nanaimo has hired Shelley Legin as its new general manager of corporate services. Legin has over 30 years of experience in senior leadership roles and was most recently Vancouver Island University’s chief financial officer and vice-president of administration. Na na i mo Cha mb er of Commerce is calling for nominations for the Nanaimo Business Awards to be held April 8th at the Port Theatre. Congratulations to Mike Traynor and Bryn Dykstra in passing the Chartered Professional Accountants’ Common Final Examination. They are part Church Pickard’s team at 25 Cavan St. SEE MOVER’S AND SHAKERS   |  PAGE 23

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OPINION

22

FEBRUARY 2020 A division of Invest Northwest Publishing Ltd. Vancouver Island Office 25 Cavan Street,Nanaimo, BC V9R 2T9 Toll free: 1.866.758.2684  Fax: 1.778.441.3373 Email: info@businessexaminer.ca Website: www.businessexaminer.ca

PUBLISHER/EDITOR |  Lise MacDonald SALES |  John MacDonald – john@businessexaminer.ca WRITERS |  Val Lennox, Robert MacDonald, Beth Hendry-Yim, Kristen van Vloten WEBSITE |  John MacDonald – john@businessexaminer.ca

WHAT TO DO IF YOUR BUSINESS IS TARGETED WITH NEGATIVE ONLINE NEWS

MARK MACDONALD

T

oday, we live in the “wild west” of the social media age, where the line between right and wrong is blurred at best, invisible at worst. One of the greatest casualties in western society today is the loss of the presumption of innocence. This profound, absolute bedrock of our justice and society, where everyone is presumed to be innocent until proven guilty, has been flipped on its proverbial head. Today, the way everything rolls out with social media, people are presumed to be guilty, and must prove that they are innocent. It’s a fundamental twist, a seismic shift on how we look at our fellow citizens. If you’re accused, you’re guilty. You must be. That, often is the first snowball, on its way to a full-blown avalanche as social media acolytes are quick to pile on and add volume to the chorus. I n “ t h e go o d ol d d a y s”, a

dignified, gracious response was the way to battle false accusations. Or even, in some cases, saying nothing worked well. But in today’s online world, taking the high road of less resistance can mean yet more ammunition from accusers, further burying you or your company in piles of vicious comments and even worse accusations. Countering lies with the facts, immediately, is the best strategy. Match untruth, punch for punch, with truth. What kept print and conventional media “honest” over the years was not necessarily the virtue of the news departments – it was the threat of expensive lawsuits and fines for little things like libel and slander. Media legal seminars drove home the point that reporting must be fair and accurate – as it should – keeping in mind that at the end of the day, it is a business. And a very expensive one if one ends up spending profits in courtrooms trying to defend shoddy reporting, or for broadcasting inaccurate statements and quotes. Online libel and slander is only now starting to become punishable by fines. American cable network CNN recently settled out of court after a Midwest teenager was falsely accused when in fact they were a victim, and the cacophonous outrage directed at

the young man was deafening. Other charges against other news outlets are being pursued. Judgments like these begin to draw a financial line in the sand between what is and is not acceptable in terms of journalism. This could, and should, help those maligned online. But everybody doesn’t have the time or necessary finances to fight such battles, if they ever should come. Is there anything we can do in the meantime to defend our companies and reputations if they are assaulted and damaged online? Yes there is. It will take a bit of work, but it is effective. Let’s say your company has been slagged online with bad reviews, reports, or just plain vindictive comments from one party or another. They’ve taken the time to post it, and at the moment, without legal intervention, there’s not much in terms of leverage to get them to take the comments down. But that doesn’t mean you have to live with it. Basically, online comments are the property of the original source, and they can keep them up or take them down at their leisure. They may want to keep them up. If we look at the first page of Google as a Rolodex (remember those?), it may help us see a straightforward solution. The

negative posting is most likely there because it’s new and fresh. The best way to combat that is to “drown it” with good news and postings, to push it off the front of Google back to the nether regions where only the hardiest of online trolls tread. That can be done by having a list of satisfied customers who would be willing to write something positive about your business or service, and post it on Instagram, Facebook, Twitter or. . . As soon as something unjustly negative is posted about your company, enlist the assistance of your friends to do the opposite. If they engage and issue words of support and appreciation, it can quickly drown out the negativity, and present your company in its proper light, preserving and maintaining your hard-earned reputation. Waiting until the perpetrators have a conscience check and decide to take back their inaccurate words is a poor strategy at best. What if they are really wanting to harm your business, as opposed to just complaining out loud? Time is of the essence, and you would be well-advised to have someone monitor social media postings about your company, and notify you immediately if some negative words need to be countered and corrected. You can’t afford to wait.

I know of one business who had a former customer (presumably) write a scathing review several years ago that has never been challenged by the business. To this day, three years later, the negative report remains as one of the first items to show up in a Google search about the firm. Has there not been anything positive to be said about that company in three years? Obviously there must be, otherwise they wouldn’t be able to stay in business. But they haven’t countered the bad news directly, and it still sits there, waiting for the eyeballs of prospective customers who scour the internet before deciding when and where they should shop for goods and services. How many customers has that company lost, only because an online “shopper” saw the negative review, thought there was some truth to it, and decided to take their money elsewhere? They will never know. Quick responses are the absolute best way to eliminate the sting of online attacks, and at the same time, an opportunity is presented – to show your business off through positive testimonials, which also douse the flames of negativity. Try this recipe, as it is very effective: One bad post? Replace quickly with six good posts. Rinse, and repeat.

TRUDEAU TAX RELIEF PLAN WILL DO LITTLE FOR ECONOMIC GROWTH

FRASER INSTITUTE JAKE FUSS AND FINN POSCHMANN

A

ccording to a Parliamentary Budget Officer (PBO) report released recently, the federal government’s plan to increase the basic personal income tax deduction will cost nearly $7 billion annually when fully implemented. This is not only higher than what the Liberals anticipated during last fall’s election campaign (and in

the December fiscal update), it also means the government’s policy choice will add to the debt load of Canadians. In December, Finance Minister Bill Morneau announced that the government would gradually increase the basic personal amount – the amount of money Canadians can earn before paying income taxes – to $15,000 by 2023-24. At the same time, the govern ment i nd icated it wou ld offset this tax reduction for Canadians making more than about $150,000. This isn’t a plan many tax policy experts would put at the top of their to-do list. For most Canadians, the increase in the basic amount is the same as lump-sum tax relief. That’s fine as far as it goes but it means they get no boost in their after-tax returns from taking on an extra shift at work. They face the same old tax and clawback rates. In reality, because the increase in the amount will be clawed back

from taxpayers in the fourth tax bracket, those taxpayers get a tax rate hike. The hike is small but because these taxpayers by definition already face a very high tax rate – more than 45 per cent in most provinces – the economic damage is disproportionately large, adding many tens of millions to the cost of the plan. And the plan’s cost is already high. Originally projected to begin at $2.9 billion in 2020-21 and eventually reach $5.6 billion at the end of the four-year period, t h e P B O’s n e w p roj e c t io n s suggest the cost will be higher. For the next four years, it puts the total at $20.7 billion – almost $3.5 billion more than estimated in the Liberal Party platform. It’s unfortunate that the government chose a tax relief plan that will do almost nothing for economic growth. What makes it far worse is that the costs of this plan will be funded by borrowed money. The federal government is already running persistent deficits

and forecasts show no end in sight. This means increasing the basic personal amount will be financed entirely through more borrowing. In other words, more debt for Canadians. Prime Minister Justin Trudeau’s tax approach stands in stark contrast to that of past Liberal governments. In his 2000 budget speech, then-finance minister Paul Martin said “tax reductions should not be financed with borrowed money.” The Liberal governments of the mid-1990s and early-2000s instead focused on balancing the budget and returning small surpluses before lowering taxes on personal incomes, businesses and capital gains. Of course, the tax relief implemented by Jean Chretien and Martin increased incentives for Canadians to work, save and invest, and helped spur a decade of good economic growth. But the government didn’t borrow to do so.

The government has chosen a much different path today, increasing debt and deficits to finance more spending and tax relief. Because the government continues to borrow more money, the proposed tax cuts are not cuts at all but punts to future taxpayers who will face higher marginal tax rates than otherwise, with ensuing economic losses. Far better would be a spending plan that quickly delivered balanced budgets, swiftly followed by tax rate relief for all Canadians. That would set in motion a virtuous economic circle, with much better results for our future selves and children. Chretien and Martin understood that tax reductions generally should not be financed with borrowed money. Trudeau and Morneau would do well to follow this example. Jake Fuss and Finn Poschmann are analysts at the Fraser Institute.

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MOVERS AND SHAKERS

FEBRUARY 2020

MOVERS AND SHAKERS CONTINUED FROM PAGE 21

Harris Nanaimo named Marcelo Suvillaga the top salesperson of the month for the dealership at 2575 Bowen Road.

pies and desserts as well as canned goods and organic jams.

Resonance Hearing Clinic welcomes Marian Gunn, RHIP to the practice at Unit 106 – 9844 Croft Street in Chemainus.

K i rsten M ich iel i w a s named top salesperson of the month for Nanaimo Toyo t a a t 2555 B o w e n Road. Nanaimo Hospital Auxiliary is celebrating its 120 th anniversary. Over the years the organization has counted thousands of volunteers among its ranks and contributed millions of dollars to the Nanaimo Ho s pit a l a l l wh i le remaining a volunteer run organization.

LADYSMITHCHEMAINUS Island West Coast Developments i s ne a r i n g completion on the Jones Marine project. Rita Donohoe, owner of Rita’s Apron is celebrating the first anniversary of her business at 720 1st Avenue in Ladysmith. The shop sel ls ta ke home soups,

Dogwood Drive. There are three sites in total at the location, the other two of which will be combined to make up the interior of the pub.

Betska K-Burr John Burr a nd Betska K-Burr, co-presidents of Coaching and Leadership International (CLI) have moved from Brentwood Bay to Ladysmith. The duo founded CLI in 1991 and have since trained over 700 l i fe a nd execut ive coaches and thousands of participants in more than 50 countries. In the summer of 2019, K-Burr was named one of the top 100 management consultants in the world by CEO Today Magazine. 1 st Avenue Barbershop is moving down the hall to make room for the incoming Shoot the Moon Pub. The barbershop will move into the suite nearest the house at 202 – 204

COWICHAN VALLEY

Carstar Isherwood welcomes Lee Espeseth to t h e i r te a m a t 5 4 4 0 Trans-Canada Highway in Duncan. Lee has over 30 years of experience as a painter in the collision industry. Great Circle End of Life Planning has been opened by Jan Thompson and Ellen M itchel l . T h e n e w b u s i n e s s h elp s p e ople making their end of life plans by writing out advance care wishes, completi ng legacy projects and planning celebration of life programs. Em i ly L avender h a s op ened T he Fort at 60 Queens Road in Duncan.

T he business is a space for patrons to play board ga mes open f rom 2 pm to 9 pm f rom Wed nesd a y t h r o u g h S u n d a y. The venue comes with a $6 entry which includes a complementary Polaroid photo and access to 30 different board games, s e v e n d i f fe re n t v i d e o game consoles, ping pong and foosball. Cowichan Tribes has acquired the 350-acre Genoa Bay Fa rm nea r Du nca n for $10 million. The Nat ion i s st i l l deter m i ning what to do with the property which includes farmland, a beachfront and forests. Genoa Bay Farm is currently in the

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23 jurisdiction of the Municipality of North Cowicha n, though Cow icha n Tribes plan on working toward returning the land to reserve status. Dickson & Fraser Auto Repair has added Brian Mytts to its team of professionals at 5237 Polkey Road in Duncan. Brian has over 37 years of experience in the industry and prev iously ow ned E&B Automotive Services. The Duncan Chamber of Commerce is holding its annual Black Tie Awards ceremony on April 17 at the Cowichan Performing Arts Centre. Tickets will go on sale in March.

Visit

Ashley Taylor H. Godefroy & Associates Inc. has added Ashley Taylor, BBA, CPA, CA to their firm as a partner and is changing the firm name to Godefroy Taylor & Associates Inc. The firm is at 201 – 281 Canada Avenue in Duncan.

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