l ud and emotiona ro p a h bot is e il er Wayne her Marble & T th anniversary of Fles General Manag d an r ne 5 w 10 O e e th m of pany, longti the staff and The celebration ars with the com been left behind, s ye ha 50 d t oi os v m a al e il er h occasion. Aft early 2014. W his legacy. unexpectedly in ay seball glove. aw ed ass and continuing p ny pa Juke m to buy his first ba cks and co d e te th an to w d te ne ca ay di W u de d Juke) cleaning tr family remain when 12-year-ol ck o Ja ag s er ar th ye fa is 50 h t os road d by It all began alm any idea of the Tile (then owne ng & vi e ha bl t ar u M ho r it he .W ent to to Fles of pocket change fetime commitm t li bi He ventured in a a be rn ld ea ou to r w rd in orde t began what sweeping the ya baseball glove bu is h ed rn ea ly trade school ahead, he not on e. school he went to gh hi of n io et pl il m and while &T n co ance of his father Flesher Marble id r Wayne, and upo fo gu e n th io ot er m nd u in ty was cast e set ked in this capaci pidly and Wayne The wheels wer or ra w e ed H . nd er pa ex sett le ness ction eyman ti owledge. The busi e. A year of significance and refle kn ry to become a journ st du in le ab gained valu at an early ag the company honing his craft ithin the company and began purchasing shares in w s on ti si po y or is ner Eleanor into senior superv retired. his wife and part d ie d was arr m ne ay when his father W 83 19 in was going on an p hi at was 1975. rs wh ne ow ew y kn it s or ay aj the alw ad to m managed within plative man. He he m which would le n te io n at co ir d m an ad a quiet ources. His petition. The Wayne Juke was ne flush with res s large and cluding the com ay in W ne d yo ha er t il ev bu of d he tackle project three steps ahea g relationships abled Flesher to en y and the lastin d it de n u an m m m m co business e respect he co and contacts and th l man, focused na Rolodex had the io pt ce ex . sy an e it look ea Wayne into orking as small and mak Flesher moulded veral years of w se of er lm aft he o e th wh , at er sh hy and strong “Over 30 years ble,” says Brent Fi “Wayne left us with a philosop ou tr of es m ti in arble & . of company GM ar ted. Flesher M unflappable even le st ro he e th at ed wh m e u u n has ass ne.” te and conti Wayne’s protégé up to us to execu t to a job well do en ow m n it is m t m “I . co er is sh ds of the h d team,” says Fi rector on the boar is di of Wayne Juke an a y it as gr ed te rv in e se th .H ayne Tile exemplifies iation of Canada tile industry, W oc e ss th A e of r bl be ar M em d an people who As a dedicated m d Terrazzo Tile l as many of the el an w on as ti y ia ar oc ss lg A Ca ng to give ction ction industry in to many and was always willi ru Calgar y Constru st n co e th e ap lped sh as a mentor entive ear. commitment he today. Wayne w or simply an att ry d st ee du n in of e e th m ti in extended b in still work with employees to be was advice, a jo is it h r d he re et de si wh n – co ce didn’t pay was a man who someone a chan times when he ne ic ay W om , on aff ec st g al in loy ng door n families. His ds during challe According to his io ow r er p ei ls th r al fo rec de r nal vi . Eleano ade him exceptio ployees could pro m em r is family members ou h m at hu th of d ea se g sure inst r and quick sen himself, makin achable manne ro app is h d an mourn his was always open ients continue to cl s. d nd an ie es fr gu d ea an ll ble & Tile nts , co ace Flesher Mar company for clie ayne that his family, employees br em to e u n ti n W ute that they co It is a tribute to even greater trib an is it , er ev passing. How has left behind. and the legacy he Flesher Marble & Tile | 105 Years | 1
95
The Legacy Continues…
The success of Flesher Marble & Tile is driven by the focus of providing personal service, quality craftsmanship and customer satisfaction. From thoughtful interactions with clients to genuine caring for employees, bonds between people are the glue behind this third-generation company. In today’s world of technology, a personal touch can be hard to find. The individualized care that Flesher employees incorporate into every project is the constant through 105 years of service. “I can promise you that there are no cookie-cutter projects as we love the challenge to meet the unique needs of a residential backsplash to multimillion-dollar expansions,” says Pam Juke, Wayne’s daughter and Residential Sales Manager. Another extension of the Flesher family is the Hutterite community. Wayne and his father Jack built a strong connection with this market that remains today. While outsiders are often kept at arm’s length, Wayne bridged the gap with the Hutterite community by being a trusted businessman and friend. He was
completely embraced by the community and will forever be remembered as one of their own. Communication is an integral part of the customer journey at Flesher Marble & Tile which begins when you walk through the front door at 4420 1st Street SE. From the moment the Showroom Attendant greets you a series of interactions begin. Communication with estimators, project managers, delivery personnel, tradesmen and other key staff will welcome you to the Flesher family. “My favourite part of the job is interacting with people. Whether it is a client’s first time looking at tile or finalizing details, we get the privilege of participating as a team member in your project and offering our wealth of knowledge,” says Pam. With 105 years of experience, a core group of staff and tradesmen have become the backbone of the company. All three children born to Wayne and Eleanor Juke have tile in their blood; Tom, Pam and Lisa have all been involved in the family business at various times. Today 55 employees and exclusive
Flesher Marble & Tile | 105 Years | 2
Congratulations on your TTMAC Hard Surfaces Award!
WE BUILD
ON GREAT
RELATIONSHIPS
Thank you to Flesher Marble & Tile for their continued partnership and congratulations for their 105th Anniversary!
HAPPY 105TH ANNIVERSARY FROM EVERYONE AT 3405 - 9th Street SE, Calgary, AB | (403) 243-0434 Inspire. Design. Create. | www.amestile.com
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Flesher Marble & Tile | 105 Years | 3
contractors make up one of Calgary’s prime resources to the tile trade. Flesher’s team, coupled with architects, designers, general contractors and homeowners, come together to offer a final product that only true craftsmanship can create. “It’s their entire experience that brings our repeat customers back,” says Eleanor. “They know they’re going to get good quality service as well as our tradesmanship.” Accepting challenges and coming up with solutions is a big part of any company. Flesher Marble & Tile takes pride in the team’s ability to bring people together with open communication to ensure customers’ expectations are met and often exceeded. “Anyone can do this work in a vacuum; it’s how you deal with adversity that is the true measure of
a quality contractor,” adds Brent Fisher, General Manager. Eleanor adds, with tears in her eyes, “Wayne’s passing has been a big challenge for our family, but is also a big challenge for our workers. It wasn’t a challenge for me to appoint Brent Fisher to the role of General Manager. Brent’s involvement in Flesher as Lead Project Manager to our busy commercial division and his years of working side by side with Wayne made this a simple and obvious choice.” Although the passing of Wayne Juke has left a big void in the long-standing organization, the Jukes believe that their family legacy distinguishes Flesher Marble & Tile from the pack and are committed to another 105 years. •
fleshermarble.com 403.287.0886 Flesher Marble & Tile | 105 Years | 4