Business in Calgary - August 2020 by Business in Calgary

AUGUST 2020 | $3.50 BUSINESSINCALGARY.COM

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MIKE ROSE HAS TOURMALINE OIL CORP. ON TRACK AS HIS THIRD, LARGEST, SUCCESS

THE NEW NORMALS OF SENIOR LIVING

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CONSTRUCTION INDUSTRY COVID-19 RESPONSE

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Liftboss is proud to introduce another first in the construction industry, JCB’s compact, tracked backhoe loader. The 1CXT provides superior maneuverability, an optional handheld tool auxiliary, as well as a universal quick hitch that is compatible with most skid steer attachments. The machine is equipped with a 49 hp engine that requires no aftertreatment. iftboss Inc. was established in May 2006 by adding JCB construction equipment in 2017 has been Lessfour than six feet wide 7-feet-6 other backhoe loader willmore fit. partners John and and Andre Gagnon,tall; Daleput it to awork great where addition,no and has made Liftboss Inc. even

Beatty and Marc Tougas to be a one stop shop visible in the heavy equipment industry in Alberta. dealership for all material handling needs. Having They will always stay true to their material handling worked in the industry before, the four partners, roots, but having an established and well respected Give us a call for more info or to arrange a demo. pooled all there resources, previous experience construction line has solidified the fact that Liftboss together and designed a new business model to fill Inc. is here for the long haul and ready to compete. the much needed niche that the industry needed. Liftboss Inc. is an Alberta owned and operated Whether you are looking for a new machine, a rental, dealership, offering new and used equipment sales, service or parts on an existing unit, or simply want a total parts department, forklift rentals, forklift a second option on something, give them a call and training, trained and certified mechanics to perform they will be happy to point you in the right direction. repairs in shop and service vehicles to handle on site As a group, Liftboss Inc. do what they do based repairs. Liftboss Inc. prides it’s self on quick response on four core values: do what you say you will in a time to customer’s breakdowns. timely manner; be open and honest; do whatever it takes; and service the customer above all else. As Customer service was the reason the company each department grows, each team member is held was born, and has captured an impressive share accountable to those principles, their focus of business for Liftboss. In the past 3 years, the is to be a quality company that people downturn in the Alberta economy has definitely are proud to work for. affected the sales activity, but comparatively the service and parts business has noticed substantial growth. The sales team builds portfolios for each client’s needs and service preferences; this way, they can have a conversation with a client instead Introducing the future of construction equipment. of simply walking them around the The new JCB Hydradig is the world’s first wheeled excavator and showroom. Their clients appreciate tool carrier designed for purpose and built without compromise. the attention and reward them with Travel to—and around—work sites faster than ever, maneuver into repeat business and referrals.

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STORY TITLE // SECTION

Supporting the visions of entrepreneurs one story at a time. Volume 30 | Number 8

REGULAR COLUMNS

8 10 12

No Need to Reinvent the Wheel By Brad Field

Seniors: In the News By Garth Mann

Three Related News Stories Aren’t Likely to Go Away Anytime Soon By Cody Battershill

43 CONTENTS 46

By Scott Orban

Parker’s Pen By David Parker

THIS MONTH’S FEATURES

COVER FEATURE

Listen to Your Instinct

The Midas Touch Mike Rose Has Tourmaline Oil Corp. on Track as his Third, Largest, Success By Melanie Darbyshire

ON OUR COVER: ABOVE: MIKE ROSE, OWNER, TOURMALINE OIL CORP. PHOTO SOURCE: BOOKSTRUCKER

Zoom Fatigue and Other Education Trends Readying for the post-COVID normal By John Hardy

T he New Normals of Senior Living Lifestyles and human connections By John Hardy

FIND US ONLINE!

Construction Industry Covid-19 Response By Bill Black

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The Golf Experience The Springbank Links uniqueness By John Hardy

WHAT ARE

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REGULAR CONTRIBUTORS Brad Field Garth Mann Cody Battershill David Parker

THIS ISSUE’S CONTRIBUTORS Melanie Darbyshire John Hardy Bill Black

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NO NEED TO REINVENT THE WHEEL // BRAD FIELD

No Need to Reinvent the Wheel BY BRAD FIELD

here’s a consensus building in Calgary that our city needs new direction. Through the uncertainty of the pandemic and the economic downturn, Calgarians are being forced to take a hard look at how we operate our homes, our businesses and our government institutions. While we don’t yet have a map to navigate this reality, we do have examples of other cities that have come back from the brink. Denver, Colorado is one such city, providing Calgarians some solace that we can return to the vibrant city we know and love. While our situations are not exactly the same, Denver and Calgary are sister cities, sharing significant industrial and economic parallels and spectacular foothills geography. While Calgary’s reality is not yet as dire as Denver’s was in the 1980s and 90s, the cities share a history of boom and bust cycles in their resource-based economies; declining opportunities for young people, rising unemployment rates and unmatched vacancy rates in downtown buildings during the economic bust.

saved the city”. Denver put strategic investment into a variety of sectors, which fueled economic strength and grew employment opportunities. Business leaders are also believed to have played a critical role in the revival of Calgary’s sister city, through investment and urban redevelopment. It was risky to put more skin in the game, but without it, Denver’s history may have been much different. Calgary, like Denver, needs the support of its business community to succeed in diversifying and strengthening our economy. Supporting economic development and diversification requires a measured approach to taxation. We can’t pile taxes on like we have in the past. We need to build a system of balance for business and residential property taxes, create incentives to attract and keep business here, and rally our people around all of our industries to create an economic ecosystem.

Denver was described as hollow and stagnant in the 1980s. The city was heavily dependent on oil and gas, and the OPEC crisis of the 1970s shrunk their economy significantly. By 1986, with oil at $10 per barrel, things looked bleak. Buildings downtown were empty, and growing crime rates and “skid rows” did little to attract new investment.

We need purposeful focus on diversification. The hard work of Calgary Economic Development has seen some success in a number of sectors, but more must be done. Recently, Premier Kenney announced the creation of a Global Investment Attraction Agency and a list of targeted sectors to get serious about economic diversification. The City of Calgary is critical to that work. We need to support those efforts and when we do, this city we love will reap the benefits.

Thirty years later, in 2016, Denver was named “America’s No. 1 place to live” by U.S News & World Report, based on affordability, job prospects and quality of life. An oil price rebound helped, but was not the only factor. In a 2017 Denver Post article, former CEO of the Metro Denver Economic Development Corporation Tom Clark said “purposeful diversification of Denver’s economy

There is no need to reinvent the wheel. Calgary can take the learnings from Denver and other cities and bring ourselves back from the brink. To reimagine Calgary’s future will be hard, but Calgarians have never shied away from hard work. Our business leaders will be integral to this success – we need a government that will be there to support and lead them.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

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SENIORS: IN THE NEWS // GARTH MANN

Seniors: In the News BY GARTH MANN

ith the COVID-19 regulations slowly winding down throughout Alberta, senior supportive care centres such as The Manor Village Life Centers in Calgary, and Christensen Senior Care in Edmonton are working collaboratively with Alberta Health Services to establish the “New Norm” for protecting the vulnerable senior sector of our society. The Wellness Nurses at senior supportive care centres are learning to recognize those seniors who have preconditions called Chronic Health Diseases. These preconditions or comorbidities weaken the immune system and a senior’s prognosis for longevity. Almost all chronic health conditions are directly related to our day to day lifestyle. Health conditions, such as obesity, diabetes, high blood pressure, heart diseases and chronic respiratory disease are called comorbidities that impacts the vulnerability of seniors.

connected to people with similar interests, living at home alone is most often damaging to senior’s lifestyle & health. Last year we started Taste-the-Difference. Our chefs wanted to help seniors living alone to enjoy quality cuisine with home cooked daily meals delivered by our Manor Village staff to a senior’s personal home. We deliver many meals each day, to assist those seniors who are in need of healthy nourishing cuisine. THE NEW NORMS at Senior Support Centres: • The cleanliness factor is a necessity by wiping high touched areas with sanitizers. • Hand washing will also be mandatory with reminders to keep hands away from your face. • No longer will shaking a person’s hand be a traditional salutation. Perhaps we will learn to bow when greeting or bidding goodbye?

The good news is that daily mobility with stretch and flex training, controlling carb intake, maintaining your hydration, controlling your stress levels and maintaining meal portion controls will lower your glycemic index, reduce the risks of Type 2 Diabetes and coronary disease.

• Testing for viruses will become the new norm in a muchsimplified form.

Protect your sensitive brain. The brain needs proper nourishing as well as stimulation in order to think—to have empathy—to appreciate music—to appreciate the meaning of life and love. Seniors who are socially interactive is a positive stimulation for your brain and health. At the Manor Village Life Centers, we emphasize entertainment and daily activities in the form of our mind stimulating questions about your experiences in life. We call these programs SEEING is BELIEVING, where we walk-down-memorylane, enjoying fun activities that enhance memory. Daily socialization is important for seniors to stay current and

• Screening of visitors will continue as part of the new norm in all senior support centres.

• Social distancing will be recognized as being too difficult in many situations such as restaurants, car pooling, meetings, weddings, funerals and family socializing.

• Masks will eventually be a thing of the past except in extreme situations. Many Seniors are unable to breath effectively with a mask, and unable to hear when staff wear a mask. COVID has taught us that with aging, we compromise our survival if our immune system is weakened through Chronic Health Conditions. Lifestyle changes take willpower and assistance to avoid illness and enhance longevity.

Dr. M. Garth Mann is the CEO of Manor Village Life Centers

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

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THREE RELATED NEWS STORIES AREN’T LIKELY TO GO AWAY ANYTIME SOON // CODY BATTERSHILL

Three Related News Stories Aren’t Likely to Go Away Anytime Soon BY CODY BATTERSHILL

hree crucial, related news stories have dominated Canadian headlines for months nd you can expect to hear a lot more about them in future.

First, the COVID-19 virus has not only caused more than 8,000 Canadian deaths, but it’s crippled markets, impacted hundreds of thousands of Canadian jobs and triggered an enormous need for an economic recovery right across the country. Second, many of Canada’s Indigenous Peoples are increasingly expressing their strong vocal support for Canada’s natural resource sectors – especially oil and gas. They see a larger role for their community members in developing those resources as a means to lift themselves out of generational, systemic poverty. Third, the Trans Mountain Expansion project has finally cleared all foreseeable legal hurdles after years of pubic consultations with Indigenous communities, repeated federal approvals and an urgent and continuing need for additional pipeline capacity so that Canada might finally obtain reasonable global prices for its oil and gas. It’s no surprise these three front-page news stories are closely linked with each other. An economic recovery, more prosperous Indigenous communities and the construction of a much-needed pipeline are like three legs of the same stool.

reason that any recovery from the catastrophic pandemic will absolutely require strong oil and gas revenues. That view was echoed recently by Honourable Seamus O’Regan, federal minister of Natural Resources, when he explained to a Calgary energy group that since oil and gas account for our largest exports, “the bottom line is the country is not going to recover unless the oil and gas sector recovers.” It’s worth mentioning that over the last decade Canada has lost billions of dollars because of a lack of transmission capacity and the resulting discount on Canadian oil and gas in global markets. If we’re serious about a significant economic recovery, if we respect the aspirations of many Indigenous communities across the country who are seeking a place at the economic table, and if we’re encouraged by the fact Canada is a world leader in policies and practices around environmental, social and corporate governance in our natural resource sectors, then there’s reason for optimism. Yes, we expect oil and gas demand will likely fall in 2020 as the global economy struggles through the current pandemic. But make no mistake. The economy will recover. And when it does, we’re positioned to be the global energy supplier of choice.

Economists tell us that for 2019, nearly half of total Canadians exports of goods and services were supplied by energy, mining, agrifood and forest products industries. In fact, Canadian energy exports alone – the huge majority of which were oil and gas-related – accounted for almost 20 per cent of Canada’s 2019 export earnings. It stands to Cody Battershill is a Calgary realtor and founder / spokesperson for CanadaAction. ca, a volunteer-initiated group that supports Canadian energy development and the environmental, social and economic benefits that come with it.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

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There may not have been hugs or handshakes at the 26th annual Calgary Awards, held virtually this year due to COVID-19, but it was just as meaningful to the honoured recipients. The Calgary Awards are presented each year by The City of Calgary to recognize deserving individuals, corporations, community groups and organizations. The 13 recipients highlight the excellence of our community and recognize their significant contributions to making our city a better place to live. Citizen of the Year – Brian Thiessen. As Chair of The Calgary Police Commission from 2016 to 2019, Brian ensured the Calgary Police Service was held accountable while creating opportunities for citizens and advocacy groups to give input on safety topics that affect their lives. Grant MacEwan Lifetime Achievement – Eva Friesen. For three decades, Eva has provided effective leadership in our city’s not-for-profit sector including the YWCA and Calgary Health Trust, as the current President and CEO of Calgary Foundation and as the first female President of the Rotary Club of Calgary Downtown. The International Achievement Award – Dr. Janaka Y. Ruwanpura. In his dual roles at the University of Calgary as professor at the Schulich School of Engineering, as well as Vice-Provost, International, Dr. Ruwanpura has helped build the international reputation of the university and the city. Arts – Colin Jackson. As an advocate, entrepreneur and changemaker, Colin has engaged Calgarians and led organizations to build a vibrant arts and culture scene in our community. Commerce – Bryan de Lottinville is the founder of Benevity, providing companies such as Amazon, Google and Nike with a software platform to engage their employees and customers in supporting the causes that matter to them most. Community Advocate (Individual) – Ken Lima-Coelho. A leader and passionate volunteer, Ken has given his time and talents to the Calgary community, most notably YMCA Calgary.

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Community Advocate (Organization) – Leftovers Foundation. Each week, volunteers distribute 6,000 pounds of surplus food to service agencies that ensure it is redirected into the hands of those that need it most, while diverting waste from our landfills. RIGHT: IN 1994, THE CITY OF CALGARY ESTABLISHED THE CALGARY AWARDS TO CELEBRATE AND RECOGNIZE OUTSTANDING ACHIEVEMENTS AND CONTRIBUTIONS MADE BY CALGARIANS.

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He also successfully lobbied for a safer crosswalk in the Panorama Hills community. The Award for Accessibility – Calgary Public Library, Central Library. With over a million visitors since its opening in 2018, the library has created an accessible building that welcomes all patrons regardless of age and ability. Education – Dr. David Keegan developed and implemented a formal curriculum at the University of Calgary that increased the number of medical students pursuing family medicine as a specialty. Heritage – Rob Lennard. Also known as “The History Wrangler,” Rob showcases his passion for Calgary`s history as Historian and Director of Education and Outreach at the Historic Bow Valley Ranche and at local elementary schools. Youth – Azaad Gill is President of the Alberta chapter of FUSE Society, a youth-led, national organization that educates youth in entrepreneurship and business literacy.

The Environmental Achievement Award – RiverWatch Institute of Alberta, CreekWatch Citizen Science Program. Volunteers from corporate and community groups monitor river habitats and collect water quality data to protect Calgary’s precious waterways. The City of Calgary W.O. Mitchell Book Prize – Sharon Butala, Season of Fury and Wonder. This beautifully paced collection of stories presents the lives of aging women who have seen much in life and felt the joy of success, but also the sting of shortcomings. You can learn more about each recipient at calgary.ca/ calgaryawards.

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Mount Royal University proudly announces Dawn Farrell to become first chancellor, furthering connections with community Accomplished business and community leader Dawn Farrell, PhD (HC) will become Mount Royal University’s first chancellor following unanimous approval by the board of governors. As the ceremonial head of the University, she will preside over formal occasions such as convocation and further connect Mount Royal with the community in order to serve a vibrant economy, environment and society. Mount Royal’s board chair Alex Pourbaix, president and chief executive officer of Cenovus Energy, says, “We were looking for an individual who had a distinguished reputation in their profession, a track record of community service and a passion for higher education. Dawn more than fit that bill.” Farrell has been the president and chief executive officer of TransAlta Corporation since January 2012. With 30 years in the electricity industry, she has held senior management positions at TransAlta, BC Hydro, sits on the board of directors of The Chemours Company and the Business Council of Canada, where she advocates for women in business.

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Her community service includes contributing to the United Way Calgary and Area and the Calgary Stampede, in addition to being a member of the Trilateral Commission — a non-governmental and policy-oriented forum that brings together global leaders in business, government and academia. “I’ve seen such tremendous change over my career and the most positive and momentous outcomes were achieved when business, community, government and education worked together,” Farrell says. “When Mount Royal described the chancellor position as one that uses connections to contribute to a strong future for Calgarians and Albertans, I was on board.” Farrell’s history with Mount Royal goes back to 1986, when she taught an economics course. She returned to serve on the University’s board of governors and the Foundation’s board of directors, supporting the institution’s transition from a college to a university. Farrell has seen first-hand Mount Royal’s exceptional commitment to teaching and learning, and cites this as the reason behind her long relationship with MRU. She was awarded an honorary doctorate of laws by MRU in 2019. RIGHT: DAWN FARRELL WILL BECOME MOUNT ROYAL UNIVERSITY’S FIRST CHANCELLOR.

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partnerships off campus, as MRU’s first chancellor she will broaden our network, deepen our connections and act as a sage advisor.” With the move in 2019 to Part 1 of the Post-secondary Learning Act, under the category of Undergraduate Universities, Mount Royal was permitted to appoint a chancellor, as elected by the board of governors. A search committee was chaired by Rahilly and made up of members of the board of governors, alumni association and students’ association. The chancellor role is for a four-year term and by provincial legislation the chancellor can only serve one term. It is a non-remunerated volunteer position, with travel expenses reimbursed. The formal installation of Farrell as the chancellor will occur in November 2020 during convocation.

“The faculty at Mount Royal take the time to turn students into citizens for our future,” she says. “Students graduate from MRU ready to work and ready to be critical thinkers. Mount Royal educates, and its educated people that we need to run our economy.” Along with being an external face for Mount Royal, Farrell will also act as an ex-officio member of board of governors and work closely with President and ViceChancellor, Tim Rahilly, PhD. “Dawn was one of the first people I met in Calgary,” Rahilly recalls, “and I remember thinking how we both shared an excitement over how unique and valuable MRU’s student-focused approach was to the economy, environment and community. While it’s clear Mount Royal already has strong

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THE MIDAS TOUCH // COVER

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

THE MIDAS TOUCH // COVER

THE MIDAS TOUCH

MIKE ROSE HAS TOURMALINE OIL CORP. ON TRACK AS HIS THIRD, LARGEST, SUCCESS

BY MELANIE DARBYSHIRE

here are few individuals in Calgary’s energy industry as well-respected as Mike Rose. Within his company, Tourmaline Oil Corp., the industry and with investors, Rose has earned the reputation of an astute and hard-working leader, who’s moves in the oilpatch generate immense value for many. A modest and down-to-earth guy with a knack for building lucrative oil and gas companies, Rose is difficult not to like. Proof of Rose’s exceptional talent is at hand: Tourmaline, Canada’s largest natural gas producer, has continued through 2020’s oil price plummet and COVID-19 pandemic unusually well. “Tourmaline is doing fine,” Rose confirms from the company’s downtown Calgary offices. “We do not have any debt issues and we have plenty of available liquidity. Our dividend is fully funded from free cash flow, and our exploration and production program is also fully funded. We expect very modest growth of around five per cent this year. And every year for the next five years. And we haven’t laid any staff off like so many others and don’t ever plan to.” Keeping debt low has been a key strategy for Rose, a geologist by trade. Over the last decade, Tourmaline, which he founded in 2008, has maintained a historical debt to cash flow ratio of approximately one and a half times. “Because we’ve never been egregious with our debt and balance sheet, it allowed us to survive this COVID crisis, market crisis, oil price crisis, probably better than anybody.”

With a planned spend of $800 million this year, the company has fully half ($400 million) to spend in the second-half of the year, and Rose plans to take advantage of lower overall service costs for the remainder of 2020. Seventy-five per cent of its 225 Calgary employees are now back working in the office; the plan for the rest of this year is right on track. Tourmaline is the third oil and gas company Rose has founded and led. He launched Berkley Petroleum Corp. in 1993 and sold it in early 2001 to Anadarko. He started Duvernay Oil Corp. shortly thereafter, eventually selling it to Shell for $5.9 billion in 2008. Several members of the leadership team have been with Rose at all three companies. “One of the main keys to success is having a very strong staff in all the key disciplines, we’ve been fortunate to have enjoyed that at all three companies,” Rose says. “The staff at Tourmaline are the best yet.” At 80 per cent gas and 20 per cent oil and liquids, Tourmaline is on course for continued strong growth. “When we started Tourmaline back in ’08 it was during the last financial crisis - and I would suggest we’re in one now - and we knew we had to be big and big quickly to get investor attention,” Rose explains. “We took advantage of the opportunity the ’08/’09 financial crisis provided to establish our initial positions in the Alberta Deep Basin and NEBC Montney gas condensate. We think those are Canada’s two best and most competitive natural gas plays, and they compete on a North American scale.”

LEFT: MIKE ROSE, OWNER, TOURMALINE OIL CORP. PHOTO SOURCE: BOOKSTRUCKER

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

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Tourmaline continues to add to its already large positions in the two plays. Today it is the largest Deep Basin producer with 1.9 million acres producing 175,000 boe per day and the third-largest Montney producer. “But with the plans we have over the next five years we’ll end up being, we think, Canada’s largest Montney producer as well,” he adds. Tourmaline is also a significant liquids producer too, producing over 65,000 bpd of oil, condensate, and ngls. “We’re the seventh largest liquids producer in the country, the second largest Canadian condensate producer, and the second largest NGL producer. The company is large from a production and reserve standpoint, but we’ve kept it well focused and with just the three expansive core resource plays, we’ve kept that close, small company atmosphere.” Tourmaline has drilled over 1,600 wells to date hence the subsurface is completely de-risked. Over the last decade, it has built all of its own infrastructure, including gas plants and pipeline networks, and currently owns and operates 19 gas plants across the three core complexes. This allows for a simpler and better margin business going forward, since the large infrastructure spend is complete and is in the rearview mirror.

“We’ve had a huge focus on costs all the way along,” Rose says, “so we believe we are the lowest cost capital executer, our drill complete costs are trending ever lower on a completed per stage basis. We’ve figured out how to make money in very low gas price environments, because we’ve had to endure them for five years now. Our team manages every component of the cost equation so that we can remain profitable even when gas prices are below two bucks.” Another key to Tourmaline’s success has been the diversification of its gas markets into the U.S. Today, the company ships over half a billion cubic feet per day to American markets, mostly on the west side of the country. “We’re one of the largest suppliers of natural gas in California,” Rose notes. “We took out long-term firm transport on the GTN system, so it goes west out of Alberta, to Oregon, then down to San Francisco City Gate, and we realize that stronger price. It’s been one of the best priced natural gas hubs over the last couple of years.” “We’ve got a transportation strategy that moves our gas for reasonable tolls, so we can compete directly with the U.S. gas producers in their own markets,” Rose continues. “That’s really what the end game is. If we can get our gas there

ABOVE: HORIZON 55 BRAZEAU.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

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for the same price - which we can - and in some cases for less, then we win, as we are competing with our own lower development cost Western Canadian gas supply.” Organic growth from Tourmaline’s large asset base of 15,000 locations and inventory is one half of its business plan. “It’s a self-funding program, where we can fund our annual organic E&P program and grow our dividend with the free cashflow as well as continue to reduce our debt,” Rose explains. “And now we currently have a second growth platform, which is participating in this compelling industry acquisition opportunity which we will fund with our Topaz Energy Corp. equity position.” Last year, in reaction to what Rose views as the continued undervaluation of Tourmaline in the market, the company spun out Topaz, a private company with a royalty interest on 2.2 million acres of Tourmaline’s existing lands at the time, and a 45 per cent non-operated interest in two of Tourmaline’s natural gas plants. “It was a way to crystallize a small portion of the value that isn’t recognized by the market for our shareholders,” Rose explains. “We crystallized potentially a billion dollars or more of value without impacting Tourmaline’s ongoing E&P business or cost structure.” Tourmaline is currently the major equity owner of Topaz. Topaz effectively allows Tourmaline to utilize up to $1 billion to fund M&A activity, an area, Rose believes, holds compelling opportunities ahead: “Because the valuations [of energy companies] are so unrealistically low, we are in an environment that’s very attractive. Tourmaline is in a bit of a unique position in the Canadian space and we think setting up Topaz was a good move.” “We’ll balance organic growth and M&A growth,” he says. “Bigger is better right now. Our goal at this point is to be the top one or two gas picks in the North American large cap gas space, and we’re not that far away from it. So we’ll continue to modestly grow and expand the EP business, in conjunction with that, we want to hire as many smart young people as possible. We think we’re one of the few companies that can provide a spot for young graduates with rewarding careers in this tremendously exciting business. When I started in this business 42 years ago, some people viewed it as a sunset

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

industry even then; I think the sun is just rising for a growing, ever lower emission, Canadian natural gas business.” A geology graduate himself from Queen’s, Rose got his start in the patch at Shell in Calgary in 1979. He had assignments in exploration, production, and eventually ran its exploration and production research between 1990 and 1993 before deciding to leave and pursue the independent route. He co-founded Berkley Petroleum with John Woods in May of 1993. “He was the money raiser and I was the technical guy,” he recalls, “we were the only staff at the start.” He is married to Sue Riddell Rose, President and CEO of Perpetual Energy. They have three grown sons and, when not running their individual companies or watching baseball, devote much time and resources to charitable and advocacy efforts. “On the charity side for us it’s all about youth; health, education and sports,” he says. We’ve made a lot of donations personally to medical, educational, and sports facilities across the country. Tourmaline follows a similar mantra but on a smaller scale. We run a long term charity golf tournament, this year would have been our 25th anniversary. We’ve raised over $7 million through that over the years, hopefully next year we can run it again. We’re also big United Way supporters and the staff really get behind that initiative.” On the advocacy side, Rose has been heavily involved with many industry organizations and other initiatives. “We all know that fossil fuels are going to make up a large component of the energy mix for several decades going forward,” he offers. “We think that those hydrocarbon molecules should come from Canada, where we have the best emission profile. It’s very important to get that story out there, that as an industry we continue to improve our environmental performance and should be the supplier of choice.” He points out that the oil and gas sector spends 50 per cent of all the dollars directed towards environmental performance improvement by all sectors of the Canadian economy every year, though it doesn’t get a lot of credit for it in some parts of the country. At Tourmaline, environmental performance improvement is likewise a key priority. “Of the senior size producers,

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we have, by far, the lowest net emissions and emission intensity,” Rose says. “It comes in part by virtue of having much more natural gas in the production mix so our emissions profile is logically much lower. We have very detailed technical plans in place to continue to reduce our emissions going forward.” Between 2013 and 2018, for example, Tourmaline was able to reduce its emissions intensity by 46 per cent. The plan is to reduce the intensity by another 25 per cent over the next five years. “But it’s not just emissions, it’s air, land and water, and our industry has an impact on all three,” Rose continues. “We’re a leader in the Basin on eliminating fresh water use in our fracking operations. We recycle our frack water, through a series of facilities we have built across three large complexes.” Tourmaline has virtually eliminated fresh water use in their Montney complex, and eliminated approximately 70 per cent of it in the Alberta Deep Basin. It has also eliminated most of the diesel employed in its very active drilling and completions operations.

Indeed, Rose is bullish on the role natural gas will play in a greener future: “Gas is the place to be for fossil fuel companies in the medium and long-term, because it is the lowest emission source in the entire fossil fuel group. It is expected to be the number one energy source for the world within five to seven years. Some estimates have natural gas at up to 50 per cent of the overall world energy mix for an extended period of time.” “If Canada has the cleanest methane molecule, which we do, the best thing we can do for the global atmosphere is provide as much of that natural gas as possible, and eliminate coalfired electricity generation in Asia and India. That’s the game we can win. In the meantime, if we do that, we’ll provide an enormous number of badly needed jobs and significant capital investments in Canada. It’s a win/win for the whole country.” An advocate for natural gas, for Calgary, for Canada, Rose has Tourmaline on a path to success, just as he did at his previous companies. He’s the leader, peer and advocate everyone wants.

ABOVE: PRECISION 226 VALHALLA. PHOTO SOURCE: SHAMUS ROMERIL

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

ZOOM FATIGUE AND OTHER EDUCATION TRENDS // TRAINING & EDUCATION

ZOOM FATIGUE AND OTHER EDUCATION TRENDS READYING FOR THE POST-COVID NORMAL

BY JOHN HARDY

algary training and education was already being innovatively re-defined when the COVID-19 panic--at least the intense and focused scramble---happened.

Some local education experts say that, from sudden Zoom sessions to the tricky fine details of online synchronous course delivery, the COVID scramble accelerated changes and adjustments that were in the works or being considered. Dr. Brad Donaldson, SAIT vice president, academic points out that “within weeks after COVID hit, SAIT’s Centre for Learning and Technology department developed a course for all faculty to prepare for and deliver their courses online. The goal was to set students up for success by ensuring faculty knew how to be most effective and comfortable engaging in these environments.”

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

All levels of training and education, particularly businessrelated programs, are embracing the changes and have been gradually and subtly making adjustments for several years. In business, there’s an expectation that “the supply” effectively trained (re-trained) and educated students will “the demands” of business. “One of the biggest trends is incorporating high impact practices such as experiential learning, including engaging with the business community,” explains Leighton Wilks, associate dean of Teaching and Learning at the Haskayne School of Business, “incorporating work experience into the classroom, curriculum integrated learning and research opportunities. Another emerging trend is lifelong learning and embedded certificates within programs. For example,

ZOOM FATIGUE AND OTHER EDUCATION TRENDS // TRAINING & EDUCATION

Haskayne has new embedded certificates in leadership and entrepreneurial thinking.” Training and education experts recognize that, at the current rate of social and technological change, business leaders are guiding their organizations in a different world. According to Tanya Verhulp, director of Executive Education at Haskayne, “Creating transformational leadership opportunities through higher education to be relevant in this context requires developing programs and services for adults who are learning while they are working. “This pandemic continues to create new dynamics in fields like Supply Chain, Automation, Remote Work, Talent Management, Customer Engagement, Emotional Intelligence and Dealing with Change and Uncertainty.” There is also professional consensus that, while the tremendous impact of technology was already an essential aspect of training and education trends, long before the COVID crunch, the impact of technology could be getting warped out of proportion. “Tools and technology for learning have increased almost exponentially, though it is important to not overwhelm learners with too many platforms,” cautions Christian Cook, academic director of the Academic Development Centre at Mount Royal University (MRU). “So much so that the learning the technology for learning overwhelms the learning for content. Some students and staff are experiencing ‘zoom fatigue.’ It’s a function of the time we all spend on video calls contributing to something called cognitive overload.” There is caution about technology trampling the importance of the personal touch. “Social-interaction will continue as a vital aspect of education,” Wilks says. “The feedback we are receiving is that students miss the interactions between themselves and their instructors, as well as interactions between students within courses.” While harnessing the value and benefits of technology, Christian mentions that possibility that the 24/7 work balance may have also been impacted. “As with any communication when we are not face to face, there is always the opportunity for misinterpretation as well,” he says. “And when almost all of our communication these days is through technology without that personal and informal time together, the room for interpretation grows.

“SOCIAL-INTERACTION WILL CONTINUE AS A VITAL ASPECT OF EDUCATION,” WILKS SAYS. “THE FEEDBACK WE ARE RECEIVING IS THAT STUDENTS MISS THE INTERACTIONS BETWEEN THEMSELVES AND THEIR INSTRUCTORS, AS WELL AS INTERACTIONS BETWEEN STUDENTS WITHIN COURSES.” As people aim to make themselves available and to stay engaged, the already blurry lines between work and home can disappear altogether. “People need to remind themselves to unplug to recharge and that is even more important with so many of us working from home. This ‘always on’ mode is not sustainable,” she warns. “Particularly if we are expecting innovation and creativity.” Although the overload caution is well taken, technology is a crucially indispensable component of contemporary training and learning. “Technology provides the ability to connect with participants more easily at a distance,” Verhulp adds, “often drawing in participants from abroad and bringing groups together that don’t typically connect within teams or across organizations. It also makes it easier for learning groups to connect outside the in-person sessions. “Education is moving from learning first in school, then applying that same learning throughout one’s tenure at work, to a continuum of lifelong learning—going through several cycles of continuous personal evolution.”

ABOVE: LEIGHTON WILKS LEIGHTON WILKS, ASSOCIATE DEAN OF TEACHING AND LEARNING AT THE HASKAYNE SCHOOL OF BUSINESS. PHOTO SOURCE: ADRIAN SHELLARD

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

ZOOM FATIGUE AND OTHER EDUCATION TRENDS // TRAINING & EDUCATION

VERHULP ADMITS THAT, IN MANY WAYS, THE SUDDEN PROGRAMS PROTOCOLS AND ADJUSTMENTS SPARKED BY COVID-19 MAY HAVE INITIALLY BEEN A BIT OF A SCRAMBLE BUT MOVING FORWARD. throughout organizations’ hiring and promotion practices,” Verhulp explains. “A majority also see shifts in learning methodologies to gain these credentials, such as a heavier reliance on technology, personalization and social learning.”

She adds the deliberate re-structuring of programming to be conducive to an online learning environment, including the structured delivery of concepts prior to each session and impactful live interactions with facilitators. Donaldson emphasizes that technology has been an important component of training and education for quite a while and are now basic and essential skills in the workplace. “The use of media in learning is being taken much more seriously. Video, interactive technologies like augmented and virtual reality, 3D modeling are really shining because a student can be put into a scenario that demonstrates competency or comprehension of a concept that would otherwise be unsafe, costly or time consuming to do. Like taking apart an engine, making a mistake, disassembling, reassembling versus just a press of the reset button.” “Technology and innovation are forcing people to be much more fluid and dynamic in their roles than ever before. Industry is looking for employees to bolster their experience and education with micro-credentialing through continuing education courses to stay current,” he says. Wilks notes that there is an increase in effective computer simulations in all areas of business courses like marketing, human resources, operations management and others. “Talent managers in business are also focusing on an increased importance of credentials and micro-credentials such as stacked certificates, certifications and degrees

Some things never change, not even with the COVID crunch. Calgary training and education providers still adhere to high standards of “why” student excellence. The “how’s” are changing, drastically. “In winter, as we pivoted from classroom to online, we had to do it quickly,” Christian says. “In May, MRU confirmed that the majority of fall programming will also be delivered remotely, so we have now had much more time to prepare. “We are getting even more comfortable with technology, being really intentional about things and asking questions like how much synchronous and asynchronous content is the right blend? Many of us are also taking this time to re-evaluate assessments of learning and create ways to make assessments really authentic and provide students the opportunity to demonstrate not just what they know, but what they can do with it.” One way that the COVID was an unexpected boost was the updating of training and education. “The urgency and the importance of the digital technology transformation that was underway pre-pandemic have been heightened,” says Donaldson. “SAIT is opening a new Centre for Continuing Education and Professional Studies and, in downtown Calgary, a new School for Advanced Digital Technology. All students in all programs — career launchers and career changers, those upskilling and those reskilling — will be equipped to thrive in a digital economy.” Verhulp admits that, in many ways, the sudden programs protocols and adjustments sparked by COVID-19 may have initially been a bit of a scramble but moving forward, “The appetite from adults for online offerings will likely continue to grow with many continuing to work from home and teams being dispersed nationally and internationally.”

ABOVE: TANYA VERHULP, DIRECTOR OF EXECUTIVE EDUCATION AT HASKAYNE. PHOTO SOURCE: BRANDIE SUNLEY

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

THE NEW NORMALS OF SENIOR LIVING // SENIOR LIVING

THE NEW NORMALS OF

Senior Living Lifestyles and human connections

BY JOHN HARDY

he four month COVID jolt has had a multi-level impact on life and business, particularly in the Calgary area. For the ever-changing dynamics of senior living, it continues to be a valuable learning experience about many tangibles and intangibles. Throughout North America, senior living is being re-defined. Professionals and industry leaders are dealing with the basics, the essentials and the many new ways of doing things when it comes to the needs, wants and preferences of today’s (and tomorrow’s) seniors, the development of senior living and the delivery of senior care. They juggle and consider factors from lifestyles, amenities, socioeconomic conditions and relationships to a booming home health care industry, the warp speed impact of technology and the decline of the “nursing home” model of care. In the Calgary area, organizations like United Active Living, The Journey Club, Statesman, Section 23 and The Brenda Strafford Foundation are prime examples of the features and innovations happening with senior living. For many professionals, a vital aspect is still the human factor, connecting and social interaction. “We are social beings, and we grow and thrive when we have others to engage with us, reflect the world back to us, and challenge or validate our perspectives,” says the plugged-in Careen Chrusch, United Active Living’s director of marketing. “We do not lose the need for connection in our later years. In fact, with the number of losses experienced with aging (career, family home, driving/independence, spouses, children and long-time friends) isolation and lack of social connection can have significant detrimental effects on feelings of self-worth, physical and mental health, as well.

TOP RIGHT: WATER FEATURES IN THE JOURNEY CLUB COURTYARD. PHOTO SOURCE: THE JOURNEY CLUB

BOTTOM RIGHT: THE COURTYARD AT UNITED ACTIVE LIVING’S FISH CREEK COMMUNITY. PHOTO SOURCE: UNITED ACTIVE LIVING

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

UNITED ACTIVE LIVING

Transforms THE EXPERIENCE OF AGING A

fter working hard throughout their lives, Calgarians deserve to retire well and live a carefree, healthy, lifestyle. Local company United Active Living makes that easier. With Garrison Green and Fish Creek, its two aging-in-place developments, United offers residents stimulating programs, high-quality dining options, beautiful accommodations, building and grounds and an a la carte selection of support options to meet medical needs. “This is about creating your ideal retirement and embracing all that life has to offer,” says Careen Chrusch, Director of Marketing and Communications for United Active Living. “It’s a whole new lifestyle that gives you opportunities to grow and thrive in the ways you choose.“ That lifestyle fosters an atmosphere of continued learning, cultural enrichment and social connectivity. United partners with Mount Royal University and St. Mary’s University to introduce residents to a variety of courses, guest speakers and off-site events to feed their minds while offering high-end creative programming to feed their souls. These offerings are tailored to the communities’ population, and residents weigh in on what they would like to do and see. “The residents’ interests and passions help us create the community atmosphere, programming and services. We feel privileged to have our residents’ knowledge, expertise and life experiences to draw upon. It’s a collaboration and a really different experience,” she says. Unlike many other older adult communities, United strives to provide an inclusive, flexible environment that allows residents to personalize their experience. There are varied suite types and sizes available for rent or lifetime lease. Suite features include large studio, one and two bedrooms, in-suite laundry, kitchenettes and 24-hour emergency response. The dining experience at United really stands out; there is no set times for residents to eat and they can take advantage of the exceptional meals offered in person in the elegant dining room or casual bistro or order through room service. There are a selection of suites with full kitchens and for those residents, they also have the option to prepare their own meals which is the best of both worlds. Through its first-class programming, United communities support both independent living and assisted living residents. Its innovative United Minds program creates a positive and safe environment for those with dementia and other cognitive challenges, and these residents are integrated to keep them part of the community. Couples love the opportunity to live together even if they have varying needs. Respite stays are also available for people from outside the community. “We have an inclusive community where all of residents can take full advantage of all we have to offer. Our philosophy has always been to have everybody together”. Chrusch says. Older adults discover quickly that United communities are like no others and current residents are eager to welcome new residents to show them the United difference.

2 Convienient Locations! Garrison Green

Fish Creek

Call us today to discuss Independent and assisted living options. Rental and life lease available. 3028 Don Ethell Boulevard S.W. • 403.629.0261 | 51 Providence Blvd S.E. • 403.873.3953

www.UnitedActiveLiving.com

THE NEW NORMALS OF SENIOR LIVING // SENIOR LIVING

“Alternatively, being connected and feeling like a valued member of a community brings new vibrancy to life,” she adds with positivity. Al Boileau, executive director of the Journey Club emphasizes that updating and innovation are key drivers of the new normal in senior living. “Research is on-going and crucial to the development of new and forward thinking programing to enhance our residents’ lifestyle. Just one example is the use of technology. It has certainly come a long way with tools like ‘Alexa’ and ‘Virtual Reality’ being utilized to diversify programing and engage our residents.” He underscores that COVID-19 was also a significant teachable moment. “Engagement is important to help our residents cope with the ever changing landscape. It’s crucial that we maintain a high level of communication directly with our residents and their families to dispel myths, educate people and manage their fears. Within our congregate living setting, our residents have not had the feeling of being ‘alone.’ ” Chrusch points out that the suddenness of being isolated from family and friends did have an impact. “Imagine having no control over being able to see, touch and visit with people when you need them most. Especially for individuals living with cognitive decline, the sudden shut down of life as they knew it---where they felt safe, seen and engaged.” She underscores that, when it comes to senior living as many other aspects of contemporary life, communication is crucial. She highlighted some enjoyable and imaginative ways that kept United Active Living residents engaged physically, socially and mentally. “We communicated with residents and their families seven days a week through an update letter, and in place of regular programming, a Good News Bulletin went out each week, as did a weekly email with links to various online events. We supported residents with Zoom calls to family and friends. “We also had drive-by parades, bands etc., virtual concerts and even concerts over the phone, ice cream carts, special treats and holiday themed door to door activities. We offered art supplies to residents to use in their suites and one-onone in-suite fitness programming and, as soon as we were able, we re-launched some programs and services cautiously and intentionally.”

CHRUSCH UNDERSCORES THAT, WHEN IT COMES TO SENIOR LIVING AS MANY OTHER ASPECTS OF CONTEMPORARY LIFE, COMMUNICATION IS CRUCIAL. The social connection and communication were vital for senior living to deal with the COVID challenges. “Our goal is to always maintain a sense of normalcy,” Boileau notes. “Especially during uncertain times such as this pandemic. We reinvented our approach to resident engagement by redefining our recreational and activity calendar. Utilizing an internal channel on all televisions at the Journey Club, we were able to host daily programing that included wine tastings (wines delivered to every suite), art classes (supplies delivered to all suites), and more social activities.” Calgary and North American senior living professionals agree that the COVID broadside was merely an unexpected milestone of the innovative road to the evolving new normal in senior living. A new normal which focuses on lifestyle choices and senior’s quality of life. As health and finances continue as important factors for senior living choices, the new normal is dealing with many choices that affect the quality of life and a person’s emotional, mental and physical well-being. One potent senior living lesson learned from COVID-19 is that senior quality of life is more, much more involved than simply looking after basic health needs are met and that the lifestyle a senior community offers impacts the resident quality of life. ABOVE: CAREEN CHRUSCH, UNITED ACTIVE LIVING’S DIRECTOR OF MARKETING. PHOTO SOURCE: UNITED ACTIVE LIVING

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

NOW LEASING

â&#x20AC;&#x201D; MOVE-IN FALL 2020

Curated Retirement Living ARTISANAL, TASTEFUL & INVITING: THIS IS THE EDWARD

DIRECTORY // SENIOR LIVING

NORTHWEST ATRIA RETIREMENT, ARBOUR LAKE

COVENANT CARE HOLY CROSS MANOR

ROCKY RIDGE RETIREMENT COMMUNITY

Atria Retirement Canada is committed serving seniors and their families, including those with disabilities, by striving to provide our services in a manner that is accessible to everyone. 900 Arbour Lake Rd NW • (587) 316-7637 www.atriaretirement.ca Amenities: Activity room, billiards lounge, chapel, computer room, fitness and exercise equipment and more.

Holy Cross Manor meets the various and changing needs of residents and is located in the northwest community of Evanston, Calgary. The community features a home-like design and ensures a safe environment while promoting independence. 70 EvansPark Manor NW • (587) 230-7070 www.covenantcare.ca Amenities: Courtyards, garden areas, large dining rooms, multi-purpose space and more.

Signature Retirement Living is committed to protecting the health and safety of our residents and employees in our Retirement Communities, Retirement Residences, Seniors Apartments, and Support Office. 10715 Rocky Ridge Blvd NW • (403) 930-4848 www.rockyridgeretirement.com Amenities: Courtyards, lounge, card games, billards, shuffleboard, salon and more.

EVANSTON GRAND VILLAGE

SAGE HILL RETIREMENT RESIDENCE

BOW VIEW MANOR Bow View Manor is a long-term care facility dedicated to helping seniors live a fulfilling life. We provide a personalized care plan that, when combined with our comprehensive array of services, provides residents and families the kind of lifestyle they deserve. 4628 Montgomery Blvd NW • (403) 288-4446 www.bowviewmanor.ca Amenities: Outdoor space, entertainment, socialization and celebrations.

BOW-CREST LONG TERM CARE

EVANSTON SUMMIT

At Bow-Crest Long Term Care Home in Calgary, Alberta, we work around the clock to ensure our residents are happy and comfortable. 5927 Bowness Rd NW • (403) 288-2373 www.reveraliving.com Amenities: Lounge, beautiful garden sitting area, house keeping and laundry services.

Evanston Summit is a faith-based community, focused on creating an environment aligned with your values and your budget. We understand the importance of belonging, which is why we are dedicated to offering a safe and active community that nurtures relationships, active lifestyles and personal well-being. 150 EvansPark Manor NW • (587) 538-7511 www.evanstonsummit.ca Amenities: On-site hair salon/barber shop, exercise room, recreational social programs and more.

CAMBRIDGE MANOR Opening fall 2020 253 Smith St NW • (403) 536-8675 www.cambridgemanor.ca

CATHEDRAL MANOR ESTATES Calgary Heritage Housing is focused on the seniors self-contained, independent living demographic. We aim to Enhancing our tenants’ quality of life, preserve their independence, reducing unnecessary movement, building strong communities and advocating on our tenants’ behalf. 11 Varsity Estates View NW • (403) 286-7402 www.calgaryheritagehousing.ca Amenities: Large social room, open courtyard, garden area, exercise class, library and more.

CHARTWELL COLONEL BELCHER RETIREMENT RESIDENCE Chartwell Colonel Belcher Retirement Residence, where residents and staff alike are always there to warmly welcome guests. You’ll find a strong sense of friendship and community are woven through the fabric of daily life at our dynamic residence. 1945 Veteran’s Way NW • (587)-287-3937 www.chartwell.com Amenities: Elevator, housekeeping, laundry, mail and newspaper delivery.

Evanston Grand Village is ideal for seniors who want an independent and active lifestyle without the worries of maintaining a home or depending on family for help. 40 Evanston Way NW • (403) 274-6416 www.evanstongrand.ca Amenities: Library, computer lab, on-site beauty salon/ barbershop, A relaxing and comfortable spa room and more.

EXTENDICARE HILLCREST We create an atmosphere of community and family. Our caring and professional staff wants everyone to feel genuinely at home and in a place where they enjoy living. 1512 8 Ave NW • (403) 289-0236 www.extendicarehillcrest.com Amenities: Spriritual services, denturist, beautician, foot care, tuck shop and more.

REVERA SCENIC ACRES RETIREMENT RESIDENCE Revera Scenic Acres offers a wide range of services for those looking for a comfortable, safe and welcoming retirement residence. Enjoy the on-site salon, library and so much more. Plus, new amenities coming soon! 150 Scotia Landing NW • (403) 208-0338 www.reveraliving.com Amenities: Recreation programs, salon & barber, shop, fitness centre, Fireside lounge and more.

REVERA THE EDGEMONT RETIREMENT RESIDENCE This senior living residence offers the freedom of independent living with added care and security for those who need assistance. 80 Edenwold Dr NW • (403) 241-8990 www.reveraliving.com Amenities: Recreation programs, library, theatre, Fireside lounge and more.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

Sage Hill Retirement Residence, is a luxurious, exclusive retirement community that has been designed with your highest expectations in mind and will continue our long-standing tradition of excellence in retirement living. 6 Sage Hill Gardens NW • (403)455-2273 www.allseniorscare.com Amenities: Pet friendly, indoor pool, live entertainment, crafts and more.

ST. MARGUERITE MANOR St. Marguerite Manor meets the various and changing needs of 102 residents.The center features a home-like design and ensures a safe environment while promoting independence. 110 EvansPark Manor NW • (587) 955-9788 www.covenantcare.ca Amenities: Court yards, garden areas, hair salon, large dining, spa rooms and more.

THE LODGE AT VALLEY RIDGE RETIREMENT RESIDENCE The Lodge at Valley Ridge is a place where you can continue to be you and continue to grow as an individual by being socially connected, and challenged in mind, body, and spirit. 11479 Valley Ridge Dr NW • (403) 286-4414 www.verveseniorliving.com Amenities: Pet Friendly, library, deck for bird watching, pub, billiards room and more.

THE MANOR VILLAGE AT HUNTINGTON HILLS Moving to a senior living community before you need assisted living, enhanced, or memory care has many advantages. This is especially true if you’re an active senior looking to continuously better yourself in mind and body. 6700 Hunterview Dr NW • (403) 275-5667 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

THE MANOR VILLAGE AT ROCKY RIDGE Moving to a senior living community before you need assisted living, enhanced, or memory care has many advantages. This is especially true if you’re an active senior looking to continuously better yourself in mind and body. 450 Rocky Vista Gardens NW • (403) 239-6400 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

SENIORS’ RESIDENCES

M TO OV D EI AY N !

Everything you want for your parents. Peace of mind for you.

Welcome to the finest Seniors’ Living in Calgary INDEPENDENT LIVING | ASSISTED LIVING | BUTTERFLY MODEL OF MEMORY CARE

BEAUTIFULLY DESIGNED SUITES STARTING FROM $2,995 / month* Final Opportunities. Immediate Occupancy. 1 studio available 333 sq. ft. – 348 sq. ft.

INCLUDED SERVICES: • 3 chef prepared daily meals in The Journey Club Dining Room† • Flexible meal times and meal plans • 24-hour emergency response with Lifeline pendant†† • All utilities, basic cable, phone line and internet

1 bedroom 696 sq. ft. – 727 sq. ft.

1 bedroom + den 814 sq. ft. – 869 sq. ft.

2 bedroom 1044 sq. ft. – 1140 sq. ft.

MEMORY CARE: BUTTERFLY MODEL OF CARE • A world-renowned program • Personalized programming dedicated to improving the • 5:1 resident-to-care staff ratio; lives of people living with highest resident-to-care staff dementia ratio in the city • Feelings based care • Regular audits ensuring • Family-style dining highest quality of care, programming and • Small scale living, decorated accommodation with the "stuff of life"

• Inspired Living Program and recreation • Exclusive driving service††† • A la carte Private Assisted Living services with 24 hour onsite medical staff • Biweekly housekeeping and laundry services • Village Centre access

EXPERIENCE THE JOURNEY CLUB DIFFERENCE For the foreseeable future, COVID-19 will continue to be a significant part of our daily operation. Our top priority is keeping our residents safe, without compromising dining and lifestyle. We have implemented several activities for our residents to engage in physically distant but together or independently from their own suite: • Internal TV station featuring live exercise classes, art classes, wine tasting and variety shows. All supplies are delivered direct to resident suites • JC Chronicle Newsletter • Lectures and live chat sessions • Hallway exercise classes

THE FIRST OF ITS KIND IN CALGARY, OUR VILLAGE CENTRE OFFERS THREE FLOORS OF RECREATION, SERVICES AND ENTERTAINMENT, INCLUDING: • • • • • •

GYM YOGA & SPIN STUDIO 2 INDOOR SALTWATER POOLS MOVIE THEATRE WINE CELLAR & TASTING ROOM BILLIARD ROOM

• • • •

WALKING TRACK WOODWORKING STUDIO ARTS & CRAFTS STUDIO ON MAHOGANY LAKE, WITH 22 KM OF WALKING PATHS • SO MUCH MORE

View our resident testimonials at TheJourneyClub.ca

L AI TR

MA HO G A

ST ON EY

86% LEASED THE JOURNEY CLUB 176 Mahogany Centre SE 403.313.5382 wvpresentation@jayman.com

• The Walking Track in Village Centre remains open exclusive to Journey Club residents • Mobile Happy Hour • Dining service in our beautifully decorated dining room or suite delivery service upon request • Outdoor courtyard entertainment

S VD BL

CALL FOR DETAILS:

403.313.5382

MAHOGANY GATE SE

TheJourneyClub.ca Mon. - Fri. 9AM - 5PM Sat, Sun & Holidays 12PM - 5PM †

WESTMAN VILLAGE

PRESENTATION CENTRE MAHOGANY GD SE

All meals for one individual (hot breakfast, lunch and dinner) in the 2nd floor Journey Club Dining Room. Second meal plan option can be purchased for $695/month. $45/month for a second pendant. †††First 10 km free. *Price subject to change without notice. See Presentation Centre for exact details. E&OE. **Balconies on selected suites.

††

DIRECTORY // SENIOR LIVING

THE MANOR VILLAGE AT VARSITY

GILCHRIST MANOR COMMUNITY

Moving to a senior living community before you need assisted living, enhanced, or memory care has many advantages. This is especially true if you’re an active senior looking to continuously better yourself in mind and body. 40 Varsity Estates Cir NW • (587) 393-9999 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

Silvera for Seniors is proud to offer several Independent Living with Basic Supports locations throughout Calgary. Our seniors communities are in all four quadrants of the city. 3003 56 St NE • (403) 276-5541 www.silvera.ca

NORTHEAST AGECARE SKYPOINTE AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. 179 Skyview Cir NE • (587) 619-1900 www.agecare.ca Amenities: Housecleaning, 24-hour on-site care staff, laundry and linen services and daily activities for the mind, body and soul.

BETHANY HARVEST HILLS Special homelike buildings with residential style living areas in the community of Harvest Hills, specialized for residents with Alzheimer’s and other forms of dementia. 19 Harvest Gold Manor NE • (403) 226-8200 www.bethanyseniors.com Amenities: Wandering gardens, common/private dining room with kitchen, sun room, wheelchair access secure areas for residents with dementia.

CAREWEST - GEORGE BOYACK Carewest George Boyack opened its doors to the Calgary community in 1969 and has since grown to offer programs and services for 221 long-term care residents. 1203 Centre Ave NE • (403) 267-2750 www.carewest.ca Amenities: Cafeteria, gift shop, hair salon, outdoor gardens and chapel.

CHARTWELL HARBOURS RETIRMENT RESIDENCE At Chartwell Harbours, we offer a lifestyle that strikes a balance between serenity and activity, and provides you with the independence, choice and freedom to spend your time exactly how you want to. 20 Country Village Cove NE • (587) 287-3941 www.chartwell.com Amenities: Barber-hairdresser, communal laundry, housekeeping, mail delivery, scooter parking and shuttle service.

GENERATIONS, MULTI GENERATIONAL HOUSING AND COMMUNITY CENTRE Our Generations campus includes supportive living and long-term care for 120 seniors, an early childhood development center and facilities for non-resident seniors to participate in day programs. 120 Skyview Ranch Dr • (403) 730-6440 www. generationscalgary.com Amenities: Exercise space, arts and crafts, movie theatre, table tennis, bingo and so much more.

INTERCARE BRENTWOOD CARE CENTRE Intercare is the provider of quality continuing care focused on serving people. We are committed to growth in response to the changing needs of those we serve in our Communities of Care. 2727 16 Ave NW • (403) 289-2576 www.intercarealberta.com

MONTEREY SENIORS VILLAGE Monterey Seniors Village provides Supportive Living options for seniors. Conveniently located in Northeast Calgary, Monterey Seniors Village provides a cozy and relaxed atmosphere for residents, while offering all of the amenities to truly make individuals feel at home. 4288 Catalina Blvd NE • (403) 207-2929 www.retirementconcepts.com Amenities: Activities and crafts room, aquacise, bingobrain fitness program, Bridge, Card Games and so much more.

ROSE MANOR

Rose Manor offers 30 one-bedroom units including one barrier free unit. Rents are based on the income criteria set by the Alberta Government. 120 18 Ave NE • (403) 277-0958 www.bethanyseniors.com Amenities: Shopping nearby, surface Parking, one bedroom suites, rent geared to income and wheelchair access.

THE PRINCE OF PEACE RETIREMENT COMMUNITY

AGECARE WALDEN HEIGHTS AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. 250 Walden Dr SE • (403) 873-4700 www.agecare.ca Amenities: Housecleaning, laundry services, daily activities for the mind, body and soul.

AUBURN HEIGHTS RETIREMENT RESIDENCE Our person-centered philosophy creates unique and individualized care plans, ensuring that each resident receives the care and attention needed to promote a sense of warmth and independence. With our unique focus and dedicated “Quality of Life Program”, Auburn Heights will meet all of your expectations. 21 Auburn Bay St SE • (403) 234-9695 www.allseniorscare.com Amenities: Pet friendly, Large Indoor pool, aquasize class and so much more.

BETHANY RIVERVIEW

Bethany Riverview is a purpose-built care centre designed for people with complex dementia. The care centre is located on a 12acre campus of care for seniors called Riverview Village in southeast Calgary. The campus is also home to about 400 seniors living in three affordable independent living rental apartments. #200, 2915 26 Ave SE • (587) 392-3999 www.bethanyseniors.com Amenities: Rotary atrium, wandering gardens and outdoor courtyards, spa and more.

MCKENZIE TOWNE LONG TERM CARE

The “person centered”, private care services offered for memory care and assisted living is what makes Prince of Peace Retirement Residence a choice Senior Living lifestyle for residents and their families. 285030 Luther Rose Blvd NE • (403) 285-5080 www.verveseniorliving.com Amenities: Tuck shop, hair salon, woodworking shop, chapel zumba class and more.

McKenzie Towne Continuing Care Centre is located in Calgary, Alberta. Our personalized care approach puts your needs first to help you feel right at home. Our experienced staff enhance your physical wellbeing with a personalized care approach and our engaging recreation programs foster a community environment. 80 Promenade Way SE • (403) 508-9808 www. reveraliving.com Amenities: Living room and library, fitness room/theatre, multi -purpose craft room, grand piano and more.

WHITEHORN VILLAGE RETIREMENT COMMUNITY

REVERA MCKENZIE TOWNE RETIREMENT RESIDENCE

No matter your level of care, we encourage our community members to do what they love. There is always something exciting and fun going on at Whitehorn Village. 5200 44 Ave NE • (403) 271-2277 www.originway.ca Amenities: Craft kitchen, fitnes, games room, cuisine, bistro and library.

SOUTHEAST AGECARE SETON AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. 4963 Front St SE • (587) 349-8444 www.agecare.ca Amenities: Housecleaning, laundry services, daily activities for the mind, body and soul.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

McKenzie Towne retirement community is tucked into a mature residential neighbourhood offering a full range of retirement living options. Whether you want to lead an active, independent life, or need a little assistance, the friendly community at our retirement home will support you every step of the way. 20 Promenade Park SE • (403) 257-9331 www. reveraliving.com Amenities: Living room and library, fitness room/theatre, multi -purpose craft room, grand piano and more.

UNITED ACTIVE LIVING

The two buildings at Fish Creek are masterfully designed as an integrative community to promote independence and well-being. Our United Cares program and team of professionals provide holistic, personalized care designed so you can continue your independent lifestyle. 51 Providence Boulevard SE • (403) 873-3953 www.unitedactiveliving.com Amenities: Hair and beauty salon, foot care, massage therapy, physiotherapy and so much more.

Cambridge Manor

Opening

2020 WELCOME HOME TO CAMBRIDGE MANOR Renowned for award winning care, The Brenda Strafford Foundation is proud to be opening Calgary’s newest seniors’ wellness community in the University District this fall. Enjoy a rich and full life with the comfort and security of a true aging-in-place experience, from independent and assisted living to enhanced care and memory care.

MOVE IN THIS FALL – NOW ACCEPTING RESERVATIONS! SHOW SUITE VIEWINGS BY APPOINTMENT ONLY. Cambridge Manor | University District 403-536-8675 cambridge@theBSF.ca Visit us online at: cambridgemanor.ca | theBSF.ca

DIRECTORY // SENIOR LIVING

THE JOURNEY CLUB

Freedom, security and piece of mind. Our number one priority is to help you live the highest quality of life in retirement. That means you don’t have to worry as your needs change with age, with our Age in Place program, we’re with you every step of the way. 176 Mahogany Centre SE • (403) 313-5382 www.westmanvillage.com Amenities: Dry cleanimng, pet care, special events, tuck shop and more.

CLIFTON MANOR

Clifton Manor, formerly known as the Forest Grove Care Centre, is located in SE Calgary and is home to up to 250 senior and aging adult residents. Acquired by The Foundation in 2010, in recent years Clifton Manor has undergone significant quality improvements and upgrades to site infrastructure in support of enhanced resident care and safety. 4726 8th Ave SE • (403) 272-9831 www.thebsf.ca Amenities: Activity room, billiards lounge, chapel, computer room, fitness and exercise equipment and more.

SOUTHWEST AGECARE GLENMORE

AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind. 1729 90 Ave SW • (403) 253-8806 www.agecare.ca Amenities: Housecleaning, laundry services, daily activities for the mind, body and soul.

AMICA ASPEN WOODS

The Manor Village Life Centers is an organization of skilled people who serve the mature resident by providing opportunities to live with meaning and purpose. We care about our residents and their family members. In many cases, our staff-associates feel like part of a resident’s extended family. 2400 Sorrel Mews SW • (403) 240-3636 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

MILLRISE SENIORS VILLAGE

THE MANOR VILLAGE AT SIGNATURE PARK

Millrise Place, a Campus of Care with three levels near Fish Creek Provincial Park in Southwest Calgary. Independent living, assisted living and residential care. Millrise has the home-like atmosphere you are looking for with newly renovated common areas. You will want to call Millrise your home. 14911 5 St SW • (403) 410-9155 www.retirementconcepts.com Amenities: Gardens, courtyards, hair salon, laundry service, occuapational therapy, pets welcome and more.

PROMINENCE WAY RETIREMENT COMMUNITY

To establish Signature Retirement Living as Canada’s leading purveyor of retirement lifestyles where our residents receive unmatched choice and an enviable level of service in a positive, vibrant and caring environment. 905 Prominence Way SW • (403) 727-9400 www.prominencewayretirement.com Amenities: Heated salt water pool, movie theatre/chapel, fitness centre, yoga, and so much more.

REVERA CHATEAU RENOIR RETIREMENT RESIDENCE

Luxury retirement living at its finest, the Revera Chateau Renoir in Calgary has everything you could imagine. This five-star retirement home features luxury accommodations and services including pool, hot tub and elegant suites. 9229 16 St SW • (403) 255-2105 www.reveraliving.com Amenities: Pool table and shuffleboard, card room, library, theatre, fitness room, pool and hot tub.

AMICA BRITANNIA

THE MANOR VILLAGE STAYWELL

CEDARS VILLA EXTENDICARE

Cedars Villa Extendicare, has an atmosphere of community and family. Our core values courtesy, attitude, responsibility and excellence shape how we care. Providing each resident with quality care, our professional staff makes everyone to feel at home and in a place where they enjoy living. 3330 8 Ave SW • (403) 249-8915 www.extendicarecedarsvilla.com Amenities: Scenic enviroment, pet therapy, music and memory, Intergenerational Program, art classes and so much more.

THE MANOR VILLAGE AT GARRISON WOODS

Chartwell Eau Claire, offers independent supportive living, enhanced assisted living and memory care. Recently we underwent some beautiful renovations that further added to our comfortable, family home feel, and we still retain the hustle and bustle of an engaging community that our residents so enjoy. 301 7th St SW • (587) 287-3943 www. chartwell.com Amenities: Barber-hairdresser, communal laundry, pet friendly, secured unit, security system, towel service.

Amica Aspen Woods has a dedicated team ready to support every resident’s unique needs. Amica offers peace of mind: you’re always free to decide how to spend your day, yet you’ll have assistance and support when you need it. 10 Aspenshire Dr SW • (403) 240-4404 www.amica.ca Amenities: Excersise classes, knitting club, hair salon, brain fitness and more.

Amica Britannia is a boutique residence for seniors in Calgary. Steps from scenic parks, walking paths and exclusive shops at Britannia Plaza, here you really are close to everything. Amica Britannia offers personalized support for seniors who need assistance with daily living activities or dementia care. 750 49 Ave SW • (403) 476-8992 www.amica.ca Amenities: Excersise classes, knitting club, hair salon, brain fitness and more.

CHARTWELL EAU CLAIR RESIDENCE

The Manor Village Life Centers is an organization of skilled people who serve the mature resident by providing opportunities to live with meaning and purpose. We care about our residents and their family members. In many cases, our staff-associates feel like part of a resident’s extended family. 174 Ypres Green SW • (403) 242-4688 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

THE MANOR VILLAGE AT FISH CREEK PARK

The Manor Village Life Centers is an organization of skilled people who serve the mature resident by providing opportunities to live with meaning and purpose. We care about our residents and their family members. In many cases, our staff-associates feel like part of a resident’s extended family. 22 Shawnee Hill SW • (587) 392-2400 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

The Manor Village Life Centers is an organization of skilled people who serve the mature resident by providing opportunities to live with meaning and purpose. We care about our residents and their family members. In many cases, our staff-associates feel like part of a resident’s extended family. 1858 Sirocco Dr SW • (403) 249-7113 www.themanorvillage.com Amenities: Pet friendly, exercise classes, socialization, beauty salon, games room and more.

TRINITY LODGE RETIREMENT RESIDENCE

At Trinity Lodge Retirement Residence, be prepared to enjoy a quality of life you’ve never dreamed of with service staff on hand, elegant surroundings, including beautifully landscaped gardens and serene fountain areas. 1111 Glenmore Trail SW • (403) 253-7576 www.verveseniorliving.com Amenities: Inviting lounges, wellness centre, 24-hour bistro, cozy library, computer access and more.

UNITED ACTIVE LIVING

Living at Garrison Green, you have the choice of beautifully designed suites with floor plans of all shapes and sizes to support your lifestyle. Our buildings are designed to focus on independence and lifelong learning, encouraging good nutrition, physical activity and building strong social connections. 3028 Don Ethell Blvd SW • (403) 629-0261 www.unitedactiveliving.com Amenities: Bistro lounge, library with computer, fitness and activites room (includes spa with therapeutic tub) and more.

WENTWORTH MANOR

Wentworth Manor is a long-term care facility dedicated to helping seniors live a fulfilling life. We provide a personalized care plan that, when combined with our comprehensive array of services, provides residents and families the kind of lifestyle they deserve. 5717 14 Ave SW • (403) 242-5005 www.wentworthmanor.ca

THE EDWARD

At The Edward, you’ll savour an expertly curated collection of amenities and services customized to your preferences with the help of our dedicated team, including our Concierge, Wellness Navigator, Program Curator and Executive Chef. #375 1721 29 Ave SW • (403)265-3023 www.edwardliving.com Amenities: Fitness programs, social gatherings art or enrichment programs and more.

CONSTRUCTION INDUSTRY COVID-19 RESPONSE // CONSTRUCTION

CONSTRUCTION INDUSTRY

COVID-19 RESPONSE

BY BILL BLACK

fter nearly 40 years in the industry and having seen so much become somewhat confrontational over the last decade, I have never been prouder to work with some of our industry’s best leaders in what has to be one of the most significant examples of collaboration I have ever experienced. In the weeks leading up to March 15th all in the Construction Industry were tracking how COVID was spreading. They knew that it was only a matter of time before it would impact us in Calgary. With major events cancelling the week or two prior and other developments elsewhere they saw the pattern progressing and then when the province announced school closures on the Sunday - we were “live”.

The Calgary Construction Association (CCA) immediately reached out to a number of local industry leaders and early on March 18th, a group of over 25 local construction leaders assembled via Zoom to discuss the overall situation as an industry. There were senior leadership and business owners on the call that spanned a range of large to smaller sized organizations including general contractors, trades and suppliers. With construction projects being closed down throughout cities in the US and with other provinces raising similar questions associated with site safety concerns related to COVID, they knew that this would be a key factor in the industry being able to continue to operate on sites. Local news medias were already picking up on the sentiments from

ABOVE: CANMORE RENAISSANCE CONDOS. PHOTO SOURCE: WESTCOR CONSTRUCTION LTD.

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

CONSTRUCTION INDUSTRY COVID-19 RESPONSE // CONSTRUCTION

elsewhere, were targeting specific sites in Calgary and raising their questions. There are three realities that bore significantly on this challenge as far as construction is concerned. We sometimes overlook these in the industry because they are just “the norm”: 1. Our industry is inherently dangerous. We work at heights, we operate dangerous equipment and tools, we hoist loads several stories in the air; we do all this and much more outdoors, at the mercy of mother nature, ground conditions as well as other natural and man-made hazards. 2. We also build something we have never seen before every day and often do so in circumstances that are working against us. 3. If projects are to maintain schedules these matters have to be dealt with quickly, decisively and it all occurs in real-time. Despite these daunting realities we succeed time and time again. Against such a backdrop COVID was another safety concern and a project challenge that had to be tackled head-on without delaying progress.

The Construction Industry focusses on safety first and then we build. The safety professionals that work across the industry are dedicated, well trained and are experienced in continually assessing the risks, implementing protocols for universal application and for site specific scenarios. We therefore had the inherent skillsets and aptitude for this challenge. Such was the conversation during the course of the phone call with the overall question being: “How do we keep our people safe and allow them to keep working on the sites and how do we mobilize on an industry scale?” There was also one other reality to consider in that, the larger firms have significant in-house resources dedicated to safety and the smaller ones are not able to sustain that same level. With that in mind how do we ensure an industry-wide response? This is where the reality of a common threat comes into play in how it galvanized all the stakeholders.

ABOVE: UNIVERSITY OF CALGARY MACKIMMIE COMPLEX. PHOTO SOURCE: DIALOG

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

EXTENSIVE , COLLECTIVE CAPABILITIES

Over 35 Electric Power Infrastructure services, all performed by the Valard Group of Companies. We work with expert partners to seamlessly produce turnkey solutions for our clients. Through a single contract and point of contact, we can, collectively, put together a full service team to successfully deliver every aspect of a power project.

Engineering

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Procurement

The Valard Group has decades of history building strong partnerships and relationships with diverse communities across the country. Our employees are part of the communities in which they work â&#x20AC;&#x201C; supporting sustainability, local businesses and causes, as well as showing respect for project-related concerns and acting on them. thevalardgroup.com

Construction

CONSTRUCTION INDUSTRY COVID-19 RESPONSE // CONSTRUCTION

In an unprecedented show of collaboration over the course of the call, one by one the larger firms represented offered to share the work that their teams had already begun, some of it, in its raw form and CCA agreed to consolidate the content in one document for industry-wide release. With characteristic speed several different copies were shared from a number of sources that same day and the work to consolidate began immediately. Two days later on Friday March 20th, Version 1.0 of the Pandemic Planning Document was published via the Alberta Construction Association (ACA) and it was shared across the province. The leadership calls continued several times a week so that industry could share what was being learned from daily experience on sites and compare notes. As the protocols continued to evolve based on these events the material continued to be shared by each company and the Pandemic Planning Document was updated continually eventually reaching Version 4.0 over the following weeks. Originally intended as a local and then provincial “open source” response, the document spread nationally and was utilized by many different groups locally and across Canada who were all dealing with the same challenge. • Calls from BC and PEI, among others, showed that the document was making a difference for many. • CCA also collaborated with BILD and NAIOP who were also seeking to respond on a broad scale within their membership and BOMA also shared the document. With their members • The document also featured in local conversations with the City of Calgary, with Alberta OH&S and other provincial groups with one City official commenting that, “The construction industry should be teaching others how to respond to COVID. The Construction Industry may just be the safest place to work during a pandemic.” Of course, enforcement is key and we cannot relax or take our foot off the pedal for a second. This is an ever-present risk, as are all the others, and the industry has continued to ensure that these measures are in place and being maintain consistently. There have been no known cases of site-based transmission in Alberta to date but we are far from out of the woods.

MANY ORGANIZATIONS HAVE FOUND THAT THEY HAVE BEEN ABLE TO FUNCTION WELL, CONTINUE TO SUPPORT THEIR SITES AND THEIR BUSINESSES WELL DESPITE THE INCREASE IN REMOTE WORK. Offices have remained with reduced staff and COVID measures in place throughout the crisis. Many organizations have found that they have been able to function well, continue to support their sites and their businesses well despite the increase in remote work. The spirit of collaboration has continued through Zoom and other such platforms; despite some conference call fatigue, many have learned new ways to be highly effective and some habits will likely be forever changed. The COVID Industry Leaders calls are still occurring regularly and, with the example of collaboration experienced to date and the commitment shown on an industry scale, there is little doubt that the leadership taken right from the start will be able to respond to any further matters that arise and continue to make safety the priority it should be for all in the industry. As construction seeks to fulfil its natural role as a major engine for economic growth in Alberta post COVID and beyond, the lessons learned through this crisis have made us stronger than ever before and form a strong foundation for the future.

ABOVE: BILL BLACK.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

LISTEN TO YOUR INSTINCT // SCOTT ORBAN

McKenzie Meadows Golf Tip: Listen to Your Instinct

BY SCOTT ORBAN, PGA EXECUTIVE PROFESSIONAL, MCKENZIE MEADOWS GOLF CLUB

ack Nicklaus and Tiger Woods have been considered the greatest golfers of all time. In terms of ball striking some make a case that Canadian Moe Norman is the Greatest Ball Striker of all time. When it comes to the golf swing all of these professionals have something in common… Their swing styles are unique from each other but their commitment to learning and working at their personal swing is similar. Nicklaus and Woods share many similarities in their swings, but during the Nicklaus era, golfers were learning to raise their target side heel off the ground in the backswing. Then along came Tiger SINGLE PLANE SET UP TRADITIONAL SET UP and you were supposed to keep your target side foot on the ground in the exceptional results as depicted by the incredible careers of backswing. This sets doubt and confusion Jack Nicklaus, Tiger Woods and rising superstar Bryson to many golfers looking for the right answer. So what is the Dechambeau. right way? Answer: either way is correct. Many golfers and teachers would dismiss Moe Normans set up and single plane swing as his PGA Tour record did not validate it. Today the PGA Tours Bryson Dechambeau has a single plane swing and a style, which is similar to Moe Normans. Dechambeau is 26 years old; he has six PGA tour wins and also is one of only five players to win the NCAA Championship and the U.S Amateur in the same year; Jack Nicklaus and Tiger Woods also accomplished this. The traditional set up vs the single plane setup* is one example of how golf swings can differ greatly and produce

Sometimes we compromise our own ability in search of the perfect golf swing. After all there is so much information and armchair coaches telling us what is right and what is wrong. I wonder how often Bryson Dechambeau has had advice or felt pressure from himself to change his swing. After all he doesn’t look anything like Tiger, Jack or any of the other tour players. But he didn’t change; he stuck with his style, refined his swing with advice that supported his style. So don’t get hung up on a variety of swing techniques. Listen to your instinct and refine your own personal swing with focused advice.

*Video at: https://www.mckenziemeadows.com/academy/golf-tips

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

THE GOLF EXPERIENCE // GOLF

THE GOLF EXPERIENCE THE SPRINGBANK LINKS UNIQUENESS BY JOHN HARDY

olf is so much more than a game. Of course it’s the layout, the drives, the rolling fairways, the manicured greens, aiming for par, hoping for birdies and explaining bogeys and double bogeys, it’s the meticulous maintenance, socializing in the clubhouse and it’s atmosphere. It’s the golf experience. And it’s what makes Springbank Links so much more than a golf course. It’s the Springbank uniqueness. “Our front 9 is a challenge with some big elevation changes and carries over ravines, but it is also very enjoyable and incredibly scenic,” says the upbeat and personable Springbank Links general manager Kevin Heise. “We have deer and moose roaming frequently as well as sightings of a brown bear earlier this year, but we let him play through.” Heise acknowledges that everybody has their favorite and dreaded parts of the Springbank course. “The #7 probably gets the Most Dreaded Hole award. It requires a drive through a narrow chute of trees and then another carry over a gully to make the green. Two accurate shots are needed.” He also underscores the many aspects of Springbank’s golf experience. “We have always said we want to be the Disneyland of golf clubs by being incredibly welcoming and friendly. Family golf is at the forefront for us. We also try to keep energy up with new ideas, like ‘golf bikes’, basically electric motorcycles that are mounted to the bag and wheeled around, and a significant clubhouse upgrade with everything fresh and accented by 18th century reclaimed wood from old schools and churches in the UK. The pints taste even better this year!” Something uniquely-Springbank is “the 260 towers in our Vertical Container Farm behind the clubhouse and we grow fresh produce--- kale, Swiss chard, basil and spinach---for our kitchen,” Heise adds. Of course COVID-19 has meant some new ways of doing things. Heise notes that the 2020 season has seen more changes due to the pandemic but adds that many of the forced changes may turn out to enhance the Springbank game.

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

“Pace of play is critical for happy golfers. Some COVID safety measures---like leaving flagsticks in, using pool noodles or ball levers to pop the ball out of the cup, apps for scoring and even pulling the bunker rakes---have really helped speed of play. We have seen many other sports successfully speed-up their game. Golf has a chance to take some of these results and carry forward to make a better flowing game.” ABOVE: THE SIGNIFICANT SPRINGBANK LINKS CLUBHOUSE UPGRADE INCLUDES ACCENTS OF 18TH CENTURY RECLAIMED WOOD FROM OLD SCHOOLS AND CHURCHES IN THE UK. INSET: SPRINGBANK LINKS GENERAL MANAGER KEVIN HEISE. THE NEW GREENS AT SPRINGBANK: THE VERTICAL CONTAINER FARM GROWS FRESH PRODUCE--- KALE, SWISS CHARD, BASIL AND SPINACH---FOR THE CLUBHOUSE MENU.

CORPORATE GOLF // GOLF

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BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // AUGUST 2020

PARKER’S PEN // DAVID PARKER

Parker’s Pen BY DAVID PARKER

here’s a concern that future generations will not be able to write as people deliver far too much communication with the use of a keyboard. I’m wondering if we will also forget how to talk! It is rare that I get a telephone call today thanks to texting and emailing. Especially frustrating when there’s a need to discuss, like a time to organize a meeting when we banter back and forth; quicker to just pick up the darn telephone and solve right away. Why be inconvenienced by the complexity of human interaction. It was a long time between receptions held face to face. My first was with CH Financial where we were all impressed by Alysia Risling, Canadian Olympic bobsled pilot, who has been sponsored by CH Financial and spoke, very eloquently, as the firm’s ambassador. George Brookman’s column in the Calgary Herald suggested that now the deal is done to build the Green Line, the best thing for us to do is to get behind it. I did notice he made reference at the end to the fact that many of those on council who voted to spend our money will be collecting their civic pensions by the time final costs are calculated. I can’t help but wonder why – at time of writing – no replacement has been found for Alida Vishbak, the very competent president and CEO of Heritage Park, even though she gave her notice last September. We still await a permanent general manager at the Calgary Downtown Association since Marco De Iaco left that position and there has been a changing of the guard with the Telus Convention Centre. I don’t follow fads - never worn a baseball cap back to front so am a little frustrated with the increasing number of books that display their titles in a dribble of typography from top to bottom. As a book collector and appreciator of good design, I

AUGUST 2020 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

KUDOS TO THE LEADERS OF HISTORIC OGDEN UNITED CHURCH WHO HAVE SHOWN THEIR INTEREST IN COMMUNITY NEEDS BY REDEVELOPING ITS PROPERTY WITH THE MUSTARD SEED TO ADD 24 MULTIFAMILY AFFORDABLE HOUSING UNITS. do wish publishers would spend a dollar to get illustrators of the like of Rockwell Kent, Maurice Sendak and Quentin Bake to design new dust jackets. And on the subject of design, how did the out of town architect get the okay to create the under-construction 28-storey tower of student rental units on the corner of Motel Village at Crowchild Trail. Apart from the Lego-like appearance it must be an offence to residents of Briar Hill whose houses are looked down upon from its windows. Kudos to the leaders of historic Ogden United Church who have shown their interest in community needs by redeveloping its property with The Mustard Seed to add 24 multi-family affordable housing units. And let’s bring our hands together to thank the Brawn Family Foundation in immersing children in the fascinating world of insects with the opening of Bugtopia at the Calgary Zoo.

Final Words It’s better to wear out than rust out.

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Business in Calgary - August 2020

Articles inside

Seniors: In the News

Parker’s Pen

The Golf Experience

The Midas Touch

Listen to Your Instinct

No Need to Reinvent the Wheel

Zoom Fatigue and Other Education Trends