15 Years of Crafting Excellence By John Hardy
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he success of WD Construction & Millwork is a reflection of its leadership, dedicated staff, skills and expertise honed through an array of successfully completed projects. They have an uncompromising focus on maintaining the highest of standards and their client-focused quality of work contributes to their greatest of attributes - Reputation. WD Construction’s reputation is all about the full range of dental and office space interior construction services that they provide: consulting, estimating and planning through to scheduling, construction, supervision, securing the necessary permits and inspections, and ultimately the completion of projects, ontime and on-budget. Depending on the client’s needs, the scope of services available range across the full project life cycle from inception through to completion. The focus of WD’s projects is the construction and renovation of Calgary dental and office space, including custom millwork. Projects have also included commercial base building and miscellaneous interior office and retail renovation projects for businesses and stores in the Calgary area. Like many of their clients, the WD team is made up of professionals and craftsmen who are also “specialists” in the services they provide. Their specialty is in the planning and building of efficient, functional and attractive contemporary dental clinics and office space. Bob Dawson and Steve Loewen are the two principals and
leaders of the WD Construction team. Their combined decades of Calgary-area savvy and their diverse experience in all aspects of the construction business sets the company apart and in a league of their own. Lee McCallum provides leadership as the construction manager responsible for the translation of WD’s corporate vision in the efficient execution of their projects. The three of them share a common trait which is part of the WD competitive edge: a focus on client relationships! For more than 15 years, the Calgary-based interior construction contractor has built valuable relationships and a solid reputation, primarily with the dental community, owners of area medical offices and clinics, other health professionals as well as suppliers, designers, subcontract trades, and the city’s building department. Through the translation of drawings and plans to timely completion, and a focus on client satisfaction, word of mouth has helped make WD Construction one of the most sought-after interior construction contractors in Calgary. Another key WD trait is attention to detail. “The various stages of the construction – the walls, the floors, the ceilings, the cabinets, the mechanicals, the counters, the light fixtures, the plumbing, the tiles, the flooring and the finishes – are very important aspects of what we do,” explains Steve Loewen. “The client relationship, and their valuable input and feedback, is a huge part of making it all come together and happen efficiently.
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Trevor Sedran, Lee McCallum and Dan Sullivan in our Millwork shop. Photos, this page, by Melissa Arthur.
Back row from left to right: Bryant Rudolph, Andy Drouin, Russ Dawson, Treva McNichol-Toth, John Alheit, Trevor Sedran, Bob Dawson and Steve Loewen. Front row from left to right: Lee McCallum, Dan Sullivan and Allison Currie.
The detailed construction plan is ultimately the combination of their input and our expertise. This relationship is an important element of our WD customized service.” “As soon as the client finds their chosen location, and sometimes even before they actually sign the lease, we meet and are available to offer advice about the constructability of the space. “I usually meet with the engineers and the designers to review and ensure that there is a complete understanding of the client’s needs and expectations, with a follow-up with the client to finalize the drawings and the schedule,” Loewen says with enthusiasm. A key aspect of the WD reputation is the superb rapport shared with clients, and the invaluable experience of understanding the various factors and details that are so important when it comes to the efficient functioning of a contemporary dental or office space. From the reception and waiting room areas, the examination and treatment rooms, to the layout, the primary focus of the design and finish is on the efficiency and effectiveness of the office staff and customer comfort. “We’re constantly upgrading and working with the latest equipment used by dentists, opticians and other medical professionals. We are comfortable with the technology and equipment including everything from the basic mechanical such as heating, vacuum and waterlines, to scheduling and billing technology,
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to lasers, X-rays and other cutting-edge office equipment,” says Loewen. WD Construction president Bob Dawson has been involved in construction for more than 25 years and has seen it all, though he acknowledges that what sets WD Construction apart is “walking the talk,” demonstrated through the delivery of projects on schedule and the excellent quality of WD’s work. “How the client wants everything to be laid out, the equipment, plumbing and electrical installation specifications, the important details, all provide input to the customization of the project schedules and deadlines.” ”The efficiency and profitability of the clinic relies on it,” Dawson says. “There’s no margin for being late. The client has high levels of expectations and we are determined that they will all be met. The office must be open for business on schedule or sooner! Our job is to work within the established schedule and ensure that we deliver with every aspect of the construction.” The millwork shop is run by Trevor Sedran with over 25 years of cabinetmaking experience. While they do some clinics in-house the shop is there to provide additional support when required for all of the projects. Lee McCallum is the WD Construction manager, responsible for execution of the details. With more than 35 years experience,
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Bob Dawson, owner.
Steve Loewen, owner. Photos, this page, by Melissa Arthur.
McCallum’s experience includes supervising the construction of commercial projects like retail stores, banks, restaurants, dental and veterinary clinics, and commercial buildings. He not only coordinates the various trades, he is very “handson” with all aspects of the project plan and maintains a rapport with everyone involved in the project – from the WD Construction crews and the company’s on-site supervisor assigned to every job, the subcontractors and trades to the interior designers and city inspectors. WD considers every job to be a custom project. McCallum oversees how the many details and plans come together for on-time completion. “Our crews are always up to date. And that’s a must,” he emphasizes. “The layout, look and technology of the dental and office spaces we build have changed a lot over the years. “Workplace communication systems, computer terminals, X-rays, lasers and other technology are routine and basic parts of today’s dental offices. There are many high-tech pieces of equipment that require specialized construction techniques. “We are constantly upgrading our skills so that we are always up to date with the latest details and requirements, and ready to do the job.” Popular and busy Calgary dentist Dr. Gunadi Wibowo values WD Construction’s skills and performance and is a satisfied repeat client. In the past six years, WD Construction has built two offices – Sunridge Dental and Skyview Ranch Dental, for Dr. Wibowo and his patients. “WD Construction is very good and reliable with their timing and about meeting deadlines,” Dr. Wibowo says. “The quality of their work is excellent and their on-site foreman was very helpful
with various issues. After completion, WD was helpful with followups that were needed.” Calgary dentist Dr. Dan Goldberg, at Go Dental, has a special appreciation of WD Construction’s style and quality of work. “Another contractor started the project but it was a disaster. We hired WD, they came in, some details had to be modified, they met with my designer and did a terrific and efficient job.” “It was even more difficult because the timing was around Christmas and I was out of town the entire time, communicating with them by remote,” Dr. Goldberg recalls. “The major reno of our offices was a tricky challenge,” explains Dr. Tim Begalke, about the Country Hills Dental Centre he renovated with his partner, Dr. Jamie Wallace. “We already had a busy practice we couldn’t just shut down. So the work had to be done in stages, while we were treating patients.” “The office had to be gutted and rebuilt from scratch. WD Construction was terrifically organized and worked around some tough time constraints. They scheduled trades, sometime on weekends and at night, and they got it all done on-time. We were very impressed and we are very happy with the final result.” Consultation, knowing what the client needs, attention to detail, high standards of workmanship and a thorough understanding of the sometimes tricky and technical aspects of today’s technology and consistently meeting construction deadlines continue to earn WD Construction the respect and reputation for being the premier interior construction contractor of dental and professional office space in Calgary, Red Deer, Cochrane and High River. “A lot of our clients are repeat clients,” Loewen says with pride. “That’s not only gratifying, it’s the ultimate testimonial.” •
www.wdconstruction.ca 403.250.3622 WD Construction & Millwork | 15 Years | 4