Govt widens digital services with eLGU, eReport launch

By Samuel P. Medenilla @sam_medenilla

THE public can now expect faster processing of transactions with local government units (LGU) and prompt emergency response with the two new additions in the government’s growing digital services, President Ferdinand R. Marcos Jr. revealed on Monday.

The President led the launch of the Electronic Local Govern - ment Unit System (eLGU) and the Peoples Feedback Mechanism (eReport) in Malacañang, which he said would help in his administration’s drive to streamline public service. Both systems were developed by the Department of Information and Communications Technology (DICT) and the Department of the Interior and Local Government (DILG) to help “promote transparency, innovation and efficiency” in government operations.

“These programs mark the paradigm shift in a way that government and citizens interact with one another,” Marcos said. Under the e-LGU, users can process their business permits and licenses, local tax, local civil registration, real property tax, and barangay clearance.

“In partnership with ARTA [Anti-Red Tape Authority], this will complement our efforts in eliminating unnecessary layers of bureaucracy as well as making government transactions easier and more efficient,” Marcos said. Meanwhile, the eReport will allow its users to report any concerns to the Philippine National Police and the Bureau of Fire Protection.

“I am optimistic that this system will be used to help curb criminality, lawlessness and ensure immediate responses to various incidents across the country. Thereby making our communities safer and more secure for everyone,” the Chief Executive said.

He urged government agencies and other LGUs to continue to coordinate with the DICT on how they digitalize more of their operations, which will be integrated in the eGov PH Super App—the multi-sectoral application for all government institutions, which was launched last month.

To facilitate the greater use of the government’s digital systems, Marcos called on the DICT, DILG and LGUs to efficiently implement Executive Order No. 32, which streamlined the permit processing for the construction of telecommunications and Internet infrastructures.

“Let us continue to transform the way we serve the Filipino people. Let us usher in a future fueled by digital empowerment and inclusive progress,” Marcos said.