Solon hails Pagcor’s plan to address conflicted role

Privatization of casinos

EAST West Banking Corp. (PSE: EW) Vice President Isabelle Therese G. Yap has been chosen as a member of the Young Global Leaders (YGL) class of 2023 by the World Economic Forum (WEF), the lender said in a statement issued last March 15.

WEF’s new YGL Class includes nearly a hundred promising political leaders, innovative entrepreneurs, game-changing researchers, and academic leaders who are accelerating positive and lasting change in their communities, countries and the world, EW said. Yap is one of only two Filipinos chosen for the Class of 2023, it added.

As a YGL, Yap will be part of a global community of leaders who will collaborate to tackle challenges in shaping a more positive, peaceful and prosperous society. She will have the opportunity to participate in events organized by the WEF to share her ideas and work together with other YGLs to create positive change.

The Forum of YGL was established by the WEF in 2004 to bring together young leaders from various fields to collaborate and address the world’s most complex and interdependent challenges. The YGL community now comprises over 1,400 members from all over the world, including artists, heads of state, CEOs of both Fortune-500 companies and trailblazing start-ups, activists, academics, researchers, journalists, and more. The YGLs are recognized for their outstanding leadership qualities, and as part of the program, they have access to opportunities to collaborate, learn from each other, and engage with global leaders to address pressing global issues.

As EW executive director and vice president, Yap “has been instrumental in driving the digital transformation of the bank and enhancing its customer experience,” the lender said.

Among many other projects, Yap dedicated her time and expertise into leading the development of “Komo,” one of the first fully-digital banking services in the country, EW added.

Formally launched in August 2020, Komo helped Filipinos affected by pandemic to digitally access full banking services. Today, Komo embodies the Gotianun family’s vision of empowering the Filipino, and continues to increase financial inclusion in the country by providing banking services to underserved communities.

Prior to EastWest, Yap was formerly a consultant at McKinsey & Co. where she served multiple clients across the region. Prior to that, she was part of the management associate program with Singapore Telecommunications Ltd.

Yap earned her Bachelor’s degree in Business Management, Double Major Finance and Marketing from the Singapore Management University and holds an MBA from Harvard Business School.

By Butch Fernandez @butchfBM

THE signal by the state gaming regulator that it is now seriously considering breaking up its dual role as operator and regulator of casinos was hailed on Wednesday by the franchise-granting Senate public services committee chief, who noted this conflicting role had long hampered the agency’s effectivity.

“It’s high time” for the Philippine Amusement and Gaming Corp. (Pagcor) “to break up its dual role as operator and regulator of the gaming sector,” said Sen. Grace Poe in a statement, a day after Pagcor announced it was “seriously considering” splitting its role.

“We have seen how its conflicting functions have resulted in its failure to do due diligence in the operations of POGOs and e-sabong, which have ushered in crimes and other social ills,” said Poe.

“While there is no disputing the fact that government needs revenues, generating and maximizing profits are better left to a separate agency, if not the private sector,” the senator added.

Poe suggested that Pagcor “train its sights” on efforts “to guarantee a level playing field among industry players, prevent illegal activities and ensure the people’s welfare is protected from potential social harm.”

Last Tuesday, Pagcor Chairman and CEO Alejandro H. Tengco disclosed the new management’s plans to focus more on Pagcor’s regulatory role, expand the agency’s reach and contribute more to nation-building.

KEYNOTING the opening of the Asean Gaming Summit in Marriott Manila on March 21, Tengco explained that under his term, the management hopes to privatize the state-run gaming firm’s selfoperated casinos nationwide.

Upon its assumption in August 2022, the current Pagcor Board has been open to talks about privatization but ensured that the welfare of employees who will be affected by such management decision, will be taken into consideration.

Meanwhile, apart from embracing a purely regulatory role, Tengco shared the agency’s plans and programs for 2023, which are geared towards benefiting gaming industry stakeholders, upholding responsible gaming, and contributing to the government’s nationbuilding efforts.

Among the programs that the Pagcor chief discussed were the following: creation of regulatory frameworks for online poker operations; enhancement of slot machine operations; destruction of outdated gaming paraphernalia and equipment (for suppliers); and, creation and updating of regulatory manuals such as Junket Licensing Regulatory Manual and Casino Regulatory Manual for licensed casinos.

Also, modernization projects for slot machines in Pagcor-operated gaming venues, slots information management system and casino management system, as well as Pagcor’s Technical Standards for Electronic Gaming Machines will also be enhanced.

“As we speak, our Licensing and Regulatory Group has already accomplished projects like the updating of suppliers’ regulatory manual, implementing rules and guidelines for foundations, and crafting of Gaming Employment License regulations on prohibition on enter/stay/play,” Tengco said.

Law enforcement

TENGCO also mentioned that Pagcor has already revisited its policies and regulatory frameworks for online gaming after the offshore gaming operations became a subject of public concern last year. He adds that monitoring efforts were intensified to ensure lawful compliance by licensees.

“We acknowledge our limitations on the side of enforcement and on our capacity to address illegal gambling. Thus, we reinforced our partnerships with various law enforcement agencies to address this concern.”

As regards strengthening its regulatory functions, Tengco shared that Pagcor has forged partnership with various government agencies such as the Department of Justice, Department of Interior and Local Government, Philippine National Police, and the National Bureau of Investigation, among others to update and revise the Mutual Cooperation Agreement, whose main objective is to combat illegal gambling, including those that are illegally operated online.

For domestic online gaming, Tengco explained that amendments were introduced to Pagcor’s regulatory frameworks to foster the growth of both online and onsite gaming.

Tengco also noted that Pagcor aims to capitalize in the booming industry of online gaming.

“We are studying the possibility of regulating other facets of the overseas gaming operations, or the possible regulation of Special Class of BPOs or those who service legitimate operators licensed abroad and amending the processing of penalties imposed on overseas gaming operators and their service providers so as to discourage non-compliance and involvement in any irregular activity.”

Payment gateways

MEANWHILE for domestic online gaming, Pagcor plans to conduct an accreditation of payment gateway providers to curb the gray market. The agency also plans to expand its permitted game offerings and products such as eSports, Live Dealer games, Online Horse Racing, and Online Arcade (includes Perya) games to maximize player engagement and entice them to play more.

“Finally, to better regulate the fast-developing and volatile online gaming industry, we aim to revitalize our information technology systems. It is but right for us to level-up on our technological capabilities to be better in our role as gaming regulators,” Tengco explained.

He added that Pagcor acknowledges the challenge or competition posed by its licensed casinos.

“While we may struggle to be at par facilities-wise, I am of firm belief that we do not trail behind in terms of skill set and talent pool. The greatest asset Pagcor has ever had is its human resource; thus, to capitalize on our people is also part of our vision.”

All these put in place, Tengco said he sees a Philippine gaming industry with better safeguards and controls which address the social ills which come with the conduct of gaming operations.

Editor: Anne Ruth Dela Cruz