Introduction to Global Business

Page 305

C h a p te r 1 1 G lo b al H u m an Re s o u r ce Manage m ent

Jim West/Alamy

282

Leaders of the Ford Motor Company and the United Autoworkers Union shake hands on reaching a new, collective bargaining agreement.

relatively powerless vis-à-vis their employer and thus are potentially subject to unfair treatment. However, if these employees can group together and form a labor union, or a formal organization representing a group or groups of employees, these employees collectively may have the ability to stand toe-to-toe with the employer. The primary goal of labor unions is to engage in negotiations with employers with an aim toward reaching collective bargaining agreements, or agreements comprehensively setting forth employee terms and conditions of employment at a given workplace or group of workplaces. Collective bargaining agreements or contracts typically establish work policies like rates of pay, amounts of vacation time, and seniority rights of employees. They typically last three years, after which a new round of negotiations results in a new contract. Collective bargaining agreements also typically have extensive grievance procedures whereby employees with complaints regarding the administration of the labor contract can have their grievances effectively heard.

11-4c Comparative Labor Relations

labor union

a formal organization representing a group or groups of employees

collective bargaining agreements

a contract comprehensively setting forth employee terms and conditions of employment at a given workplace or group of workplaces

As pointed out earlier in the chapter, relations between labor and management are governed and conducted very differently around the globe. In Canada, as discussed earlier, labor relations are primarily regulated not by the national government, but rather by provincial governments like the Province of Ontario. In contrast, in the United States virtually all private sector labor relations activities are regulated by the federal government—specifically by the National Labor Relations Board (NLRB), which “is an independent federal agency created by Congress in 1935 to administer the National Labor Relations Act, the primary law governing relations between unions and employers in the private sector. The statute guarantees the right of employees to organize and to bargain collectively with their employers, and to engage in other protected concerted activity with or without a union, or to refrain from all such activity.” Canadian provincial regulations generally make it much easier for employees to form and join unions and harder for employers to replace workers who go on strike, than do federal regulations in the United States. Not surprisingly, labor unions have been considerably more successful in recent years in Canada than in the United States, and far more employees are covered by collective bargaining agreements in that country. Nevertheless, the relatively

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15-5b Evaluating Trends

2min
page 403

15-2d Differences Between U.S. GAAP and Selected Countries

13min
pages 397-401

15-5a Financial Ratios

2min
page 402

15-2a U.S. GAAP

2min
page 395

14-3d Government Financing

5min
pages 375-376

14-4b The Cost of Capital: Domestic Versus Global

6min
pages 380-381

14-2-1 Futures Contracts

6min
pages 365-366

13-5b The Role of Information Technologies

30min
pages 353-364

14-3c International Stock Markets

5min
pages 373-374

13-4c Relocation of Production Facilities

1min
page 351

13-4b Location of Production Facilities for Products

3min
page 350

13-4a Location of Production Facilities for Components and Raw Materials

3min
page 349

12-6d Transfer Pricing

31min
pages 330-342

13-3a Advantages of Making

2min
page 347

13-2c Outsourcing and Insourcing

8min
pages 344-346

12-6c Dumping

3min
page 329

13-3b Disadvantages of Making

3min
page 348

12-5b Physical Distribution

8min
pages 325-327

12-5a Channels of Distribution

2min
page 324

12-3c Where to Locate Research and Development Facilities

2min
page 320

11-4c Comparative Labor Relations

14min
pages 305-312

12-4b Sales Promotion

3min
page 322

12-3b Managing Existing Products

2min
page 319

11-2a Virtual Staffing

3min
page 297

12-4c Publicity

2min
page 323

11-1-3 Regulatory Issues Including Immigration and Border Security

5min
pages 294-295

11-1-4 Outsourcing and Offshoring

1min
page 296

10-4a Functional Structure

2min
page 271

11-1-2 Cultural Issues and Differences

5min
pages 292-293

10-4b Divisional Structure

6min
pages 272-274

10-4d Matrix Structure

25min
pages 277-290

11-1-1 Statistical Overview

2min
page 291

10-4c Hybrid Structure

3min
pages 275-276

10-3a Creating an Export Department

2min
page 269

9-5b Organizational Change

27min
pages 257-268

9-4-2 Interpersonal Controls

1min
page 252

9-4-3 Output Controls and Measurement

8min
pages 253-255

9-3a Impediments to Coordination

3min
page 249

9-1a Mission Statement

3min
page 243

9-4-1 Bureaucratic Controls

3min
page 251

9-3b Knowledge Management and Systems

3min
page 250

9-5a Types of Organizational Culture

2min
page 256

9-1b Shareholders Versus Stakeholders

6min
pages 244-246

8-3b Cost-Minimizing Strategies

3min
page 228

7-6b Computer Security of Accounting Information

17min
pages 209-217

8-1f Cross-Border Mergers and Acquisitions

2min
page 223

8-3a Revenue Maximizing Strategies

5min
pages 226-227

8-3c Risk Minimizing Strategies

3min
page 229

8-3d Dunning’s Eclectic Theory of Foreign Direct Investment

6min
pages 230-231

7-4a Enron

2min
page 199

7-6a Foreign Corrupt Practices Act

4min
pages 207-208

7-3a Rules, Policies, and Guidelines

2min
page 196

7-3b Ethics Codes at Selected Companies

5min
pages 197-198

7-2a Ethics and Economics

3min
page 193

6-5c Copyrights

18min
pages 185-192

6-4g Dispute Settlement Law

5min
pages 181-182

6-4d Tax Law

3min
page 179

6-4a Legal Systems

4min
pages 176-177

6-3c Corruption

3min
page 174

6-3a Econimic Risks

3min
page 171

6-3b Political Risks

4min
pages 172-173

6-2c Capitalism

3min
page 170

5-6d Communication

19min
pages 159-168

5-6c Advertising Campaigns

3min
page 158

5-6b Product Development and Management

2min
page 157

5-6a Management Styles

2min
page 156

5-5a Cultural Dimensions of Doing Business in Japan

2min
page 152

5-2a Language

2min
page 141

4-4b Interest Rate Parity

29min
pages 128-140

5-2b Religion

3min
page 142

5-3d Gannon’s Cultural Metaphors

2min
page 151

4-4a Purchasing Power Parity

5min
pages 126-127

4-3e Hard and Soft Currencies

3min
page 125

3-2b Major Classes and Characteristics of Regional Integration

18min
pages 88-95

2-4b Geopolitical Rationale

24min
pages 74-83

3-1b Pros and Cons of Regional Integration

4min
pages 85-86

3-2a Steps to Regional Integration

2min
page 87

4-1b The Financial Account

5min
pages 116-117

2-3b Nontariff Barriers

7min
pages 71-72

2-4a Socioeconomic Rationale

3min
page 73

2-3a Tariffs, Preferential Duties, and Most Favored Nation Status

3min
page 70

1-6a Job Losses and Income Stagnation

2min
page 46

2-2a Wealth Accumulation as a Basis for Trade Theory: Mercantilism

3min
page 63

1-6b Sustainable Development and Environmental Degradation

4min
pages 47-48

1-7a Globalization’s Winners and Losers

1min
page 49

2-2b Specialization as a Basis for Trade Theory: Absolute and Comparative Advantage

5min
pages 64-65

1-5d How Countries “Leapfrog” into the Internet and Cell Phone Era

3min
page 45

1-5c The Digital Divide Myth

1min
page 44

1-2b The World Bank

2min
page 35

1-2c The World Trade Organization

2min
page 36

1-4b Competitive Markets

3min
page 41

1-3b Transparency of Political Institutions

1min
page 38

1-1b Decoupling and the Move to a Multipolar World Economic Order

5min
pages 31-32

1-2a The International Monetary Fund

5min
pages 33-34

1-3a What Is Institutional Structure?

2min
page 37

1-3c Adaptive Institutions to Strengthen Public Participation

1min
page 39
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