Digital disruption in Indonesia’s telecommunications industry
02
Telkom Indonesia: transforming Indonesia into a Global Digital Hub WRIT TEN BY
DA LE BENTON PRODUCED BY
K RIS TOFER PA LMER
03
04
Identified as Asia’s next digital powerhouse, Telkom Indonesia will help make the nation a Global Digital Hub
A
s one of Asia’s foremost mobile-first nations, with close to 72% of internet
traffic originating from mobile devices and around 215mn internet users expected by 2020, Indonesia’s digital economy is one of incredible potential. If unlocked, this potential will establish Indonesia as the biggest digital economy in South East Asia that is
05
projected to reach US$130bn in 2020.
Group). TelkomGroup is the biggest
Indonesia will be Asia’s next digital
digital telecommunications company
powerhouse.
in Indonesia. Today, it has embarked
Tasked with realising these predic-
on an ambitious transformation journey
tions and truly unlocking this potential
that will see the company become ‘the
are the major technology players in
king of digital in the region’ and ‘lead
Indonesia. One such company that
Indonesian digital innovation and
understands the key role it will play in
globalisation’.
redefining the landscape of Indonesia is Telkom with its subsidiaries (Telkom-
“A new digital era is upon us here in Indonesia,” says Abdus Somad Arief, w w w.te l ko m . co. id
CLICK TO WATCH : TELKOM COMPRO 2017 V.RUPS 2018
Director of Wholesale and International
ture in Indonesia to provide the best
Service of Telkom.
digital experience in this growing
“We prepared for the inevitability of
digital sphere. This will see the com-
this digital wave of business around
pany continue to develop new innova-
five years ago, now we are not only
tive products and services but also
talking about connectivity and legacy
strengthen the business ecosystem to
business, we are looking at digital
achieve sustainable growth in all digital
business. Our vision is to be at the
segments of the market. “We’ve built
very top of a digital ecosystem here
the biggest digital telecommunications
in Indonesia in which we will aggregate
infrastructure in Indonesia and we have
big and smaller players in Indonesia
already connected with fiber optic
and regional as well.”
everywhere,” says Somad Arief.
TelkomGroup also aims to strengthen the development of digital infrastruc-
TelkomGroup deploys around 160,680km of terrestrial and submaw w w.te l ko m . co. id
07
08
“ Our vision is to be at the very top of a digital ecosystem here in Indonesia in which we will aggregate big and smaller players in Indonesia” — Abdus Somad Arief, Director of Wholesale and International Service, Telkom Indonesia
rine cable networks domestically and
Group’s network is also present in 33
globally including: a 'South East Asia
countries with 72 network Points of
– Middle East – Western Europe – 5'
Presence (PoP) that bring traffic and
(SEA-ME-WE 5) cable system, and
connect carriers with customers.
a 'South East Asia – United States'
TelkomGroup also operates a world-
(SEA-US) cable system. To connect
class neutral and internet exchange
the European, Asian and American
data centre called neuCentrIX, which
continents, the group is currently
aggregates service providers, network
building the Indonesia Global Gateway
providers and content providers from
(IGG) submarine cable system. Telkom-
all over the world to reach more than
09
E X E C U T I V E P R OF IL E
Abdus Somad Arief Abdus Somad Arief or familiarly called ASA has been with the company for 27 years and took over his role as CTO/CIO in December 2014. Since 21 April 2017 he has taken up a new assignment as the Director of Wholesale and International Services of Telkom. He has dedicated his life to working in the telecommunications industry and is passionate about his work.
w w w.te l ko m . co. id
MONETIZING YOUR NETWORK & OPTIMIZE YOUR IT / NETWORK INFRASTRUCTURE
For more than four decades of experience as a prominent IT System Integrator in Indonesia, we lead the way in architecting innovative solutions for companies to grow by utilizing the most out of new technology in digital technology development for IT / Network Infrastructure and Security, Big Data and Analytics, Mobility, IT Consulting Services, Banking, and Enterprise Business Solutions. Our global technology partners including F5, IBM, Cisco, HPE, NCR, Lenovo, Microsoft, and Oracle. As F5 business partner, Multipolar Technology has the capacity and experience in providing successful implementation of the latest technology to our customers. F5 solutions that we have implemented for our customers include F5 as Application Delivery Controller Solutions, F5 DNS Solutions, and F5 as Web Application Firewall.
For more info please visit www.multipolar.com or contact Dina Tasya at +6221 5460011 ext 0255 or dina.tasya@multipolar.com
@multipolartechnology
PT Multipolar Technology Tbk
PT Multipolar Technology Tbk
@MultipolarTech
“ By leveraging digital culture and adopting the latest technologies, we try to inspire the people around us” — Abdus Somad Arief, Director of Wholesale and International Service, Telkom Indonesia
be easy to forget that for all the innovative technologies that the world has to offer, it means little if people lack the right capabilities to utilise them. This is something that the digital ecosystem helps TelkomGroup address first hand, equipping both the company’s employees and customers with the necessary understanding required to fully capitalise on the opportunity and value of this digital culture. “Through the ecosystem and working with international partners, we are given access to the latest technologies that are transforming industries all over the world,” says Somad Arief. “It allows us
265mn Indonesian people through a
to prepare for the technology of today
seamless, secure and reliable network
and the technology of tomorrow.
to drive the growth of the global digital industry. Though TelkomGroup’s digital
“By leveraging digital culture and adopting the latest technologies, we try to inspire the people around us,”
infrastructure, Somad Arief recognis-
he adds. “As a group, we are then more
es that the company has played, and
aware of the services and technologies
will continue to play, a huge role in
that are coming, be it robotic technol-
enabling this digital economy by
ogy or Artificial Intelligence (AI). It
bringing out national capabilities while
means we don’t reach too far where
leveraging outside capabilities to truly
we can’t go but we are aware of what’s
build the nation.
coming and can prepare our people
On TelkomGroup’s journey to establish Indonesia as a global digital hub, it can
for these technologies of the future.” Digital transformations often require w w w.te l ko m . co. id
11
SHM
MOS MAN LON DUB PRS
EIG
LUX
MRS
MDR
AMS FRA SWI
MLN PAL
LSB
WRS KIV VNA SOF SEO
IST
TYO SHA
12
ALG
CAI
ND
RGN
SJC
BKK HAN
IMEWE BBG SEA-ME-WE 5 SEA-ME-WE
DUM 4 BTM
SG
JKT
BSW
SBYDPS
IGG JHB
APCN-2
TWN
MAC DUB
DJI
SHI
HKG
RYD
C2C
DVO MDO
DIL
SJ
TOR CHG
JUS
NYX
UNITY
SLO
LAX
ASH
FASTER TNG-IA
HWI
13
AAG
GUA
SEA-US
“ TelkomGroup deploys around 160,680km of terrestrial and submarine cable networks domestically and globally including South East 'Asia – Middle East – Western Europe – 5' (SEAME-WE 5) cable system and a 'South East Asia United States' (SEA-US) cable system. To connect the European,Asian, and American continents, currently we are building Indonesia Global Gateway (IGG) submarine cable system”
SP
— Abdus Somad Arief, Director of Wholesale and International Service, Telkom Indonesia
w w w.te l ko m . co. id
BUILDING A FULLY CONNECTED,
INTELLIGENT WORLD Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world. Huawei’s end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem
partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes. At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. We have more than 180,000 employees, and we operate in more than 170 countries and regions. Founded in 1987, Huawei is a private company fully owned by its employees.
FIND OUT MORE HERE
15
a change in culture and process.
exemplified best by the company’s
Even for the largest telecommunica-
Global Talent Program. Somad Arief
tions provider, this is no different – but
explains: “We send our people out to
attempting to adopt a new operating
our subsidiaries in over 11 countries
model into a business that has
and we do so with the purpose of
been incredibly successful can prove
training them directly in the field.
difficult. Nevertheless, Somad Arief
“It gives them practical knowledge
points to an intense focus on cultural
and skills in digital business but
change within the company that
looking more internally, we also have
overcomes this challenge. This is
an initiative designed to nurture the w w w.te l ko m . co. id
16
creative millennial employees because
businesses to contribute to Indonesia’s
they are growing to be the leaders of
digital economy. Through this program,
the future.�
TelkomGroup inspires employees to
This initiative is called the Digital
collaborate and provides them a true
Amoeba programme. Launched in 2017,
platform to think differently, ultimately
the program was designed to incubate
incubating those ideas and incorpo-
and accelerate ideas (digital innova-
rating them into the market through
tion) from Telkom employees in order
new services and products.
to create digital talents and digital
TelkomGroup’s core mission is one of
17
“We also have an initiative designed to nurture the creative millennial employees because they are growing to be the leaders of the future” — Abdus Somad Arief, Director of Wholesale and International Service, Telkom Indonesia
18
19
w w w.te l ko m . co. id
transformation and development which prepares for and stays ahead of the growing digital economy of Indonesia. As a matter of fact, the company’s vision of becoming the ‘King of Digital in the Region’ will see TelkomGroup become the top 10 market capitalisation telco in Asia-Pacific by 2020. This is a relatively short timeframe but Somad Arief believes that 2018 will go down in the company’s history as a crucial year. “This year has been our initial year as we began our journey to 20
creating this global digital hub and it’s the year in which we aggressively built the digital infrastructure,” he says. “But of course, the infrastructure is only the foundation. Now it’s time to build on that foundation and fill the ecosystem. “Our immediate goal is to complete our connectivity infrastructure through our data centres. We have 11 in Indonesia, but the Group has five across Singapore, Hong Kong and Timor Leste which are seamlessly connected. So, for us, 2019 is the time to fill this infrastructure with the players and to begin this ecosystem of collaboration.” The presence of neucentrIX as a neutral data centre and internet exchange and
“The infrastructure is only the foundation. Now it’s time to build on that foundation and fill the ecosystem” — Abdus Somad Arief, Director of Wholesale and International Service, Telkom Indonesia
other infrastructures such as submarine cables system, PoP, satellites, along with the development of digital society, is expected to not only drive the digital economy in Indonesia but also make a global impact. Through digital transformation, TelkomGroup is building Indonesia up as a centre of digital business in the Asia Pacific region to become a true Global Digital Hub.
w w w.te l ko m . co. id
21
PT Telkom Indonesia (Persero) Tbk Corporate Communication Telkom Landmark Tower 39th Floor, The Telkom Hub, Jalan Gatot Subroto Kav. 52, South Jakarta, DKI Jakarta 12710 – Indonesia Phone : +62 21 - 80863539 Email: corporate_comm@telkom.co.id www.telkom.co.id