PT Biznet Gio Nusantara
Biznet Gio: Cloud Provider with Essential Customer Experience in Indonesia
IN ASSOCIATION WITH
DIGITAL REPORT 2021
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Biznet Gio: Cloud Provider with Essential Customer Experience in Indonesia
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www.bi z ne t g io. com
PT BIZNET GIO NUSANTARA
PT Biznet Gio Nusantara’s CEO, Dondy Bappedyanto, discusses Indonesia’s cloud computing business standpoint along with his winning strategy in the postCOVID situation.
R
eflecting on his career in the cloud industry, Dondy Bappedyanto explains that he began his career in the cloud industry in
2009. Since then, Bappedyanto has “made many changes to the cloud and hosting industry landscape 04
in Indonesia,” he comments. Looking at the comprehensive technology and infrastructure industry, Bappedyanto has more than 20 years of experience in multiple multinational companies, ranging from general management, product development, technical operations, and technical strategy. He also has been actively speaking in various IT events and joining as a mentor for startups and the IT communities in Indonesia. Taking a look at the company’s services, Bappedyanto explains that PT Biznet Gio Nusantara’s cloud operations, known as Biznet Gio, relate to cloud computing and data center solutions in Indonesia. As the demand for more agile IT services and vast network capabilities rises, Bappedyanto details that the company “has been helping customers to grow and transform digitally. Since launching in 2015,
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www.bi z ne t g io. com
PT BIZNET GIO NUSANTARA
06 many companies in Indonesia have
a part of a wider group, Bappedyanto
trusted their business infrastructure
highlights the benefits of being sup-
on our cloud. We are determined to
ported with large network capacity.
assist our customers in overcoming their
“Our cloud infrastructure is available
IT Infrastructure challenges with the
to fulfill any connectivity requirement
right solutions and achieve their busi-
and offers free unlimited network
ness objectives.”
traffic to every customer.”
With both PCI-DSS and ISO 27001
Delving deeper into the company’s
certification, and SOC Type-2 by the end
infrastructure as a service (IaaS) solution,
of 2020, Bappedyanto is proud to say
Bappedyanto explains that “Biznet Gio
that the company is “the first compliant
service offers scalable virtual machines,
CSP in Indonesia with the multi-region
storage, networks, and dedicated
concept with flexibility like the hyper
cloud servers. For the virtualization
scalers, and serving business continuity
platform, VMware is one of the most
planning among the industry.” By being
commonly used platforms among
“ Biznet Gio helps Indonesian companies to not only transform their legacy system but also to achieve productivity through infrastructure cost optimisation and provide leverage in terms of which budget to save in the long run” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara
E X E C U T I V E P R O FILE :
Dondy Bappedyanto Title: CEO
Company: PT Biznet Gio Nusantara
Industry: Internet
Location: Indonesia
Dondy Bappedyanto began his career in the cloud industry in 2009. Since then, he has “made many changes to Indonesia’s cloud and hosting industry landscape.” Reflecting on his experience in the comprehensive technology and infrastructure industry, Bappedyanto has more than 20 years of experience in multiple multinational companies, ranging from general management, product development, technical operations, and technical strategy. He also has been actively speaking in various IT events and joining as a mentor for startups and the IT communities in Indonesia. www.bi z ne t g io. com
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DIGITAL GAME CHANGERS Our customers are our storyline. From challenge to success, your transformation journeys reveal the innovation we can achieve through technology, people, and economics.
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enterprise businesses. Therefore, one of the enterprise products, GIO Cloud, is undoubtedly reliable and offers VMware’s well-known functionality, such as a high availability design with a robust performance advantage. Serving both public cloud and private cloud, our enterprise customers can design their system requirements, based on the scale of
“ Our customer support is available to assist customers 24 hours a day and to respond in under 15 minutes.” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara
the project.” The dedicated cloud service from GIO
SMEs, providing a one-stop solution
Cloud is the GIO Private. GIO Private
for small businesses in Indonesia to
is a ready-to-go private cloud “to fulfill
ease the digital transformation process.
the industrial demand for massive
“NEO offers a simple yet sophisticated
computing needs on dedicated phys-
infrastructure service for startups,
ical servers and offers full control of
developers, and small businesses alike,
VMware,” comments Bappedyanto.
from cloud servers, block storage, object
In addition to GIO Cloud, the com-
storage, networks, dedicated hosting,
pany offers NEO Cloud. NEO Cloud
licenses, SSL, domain, DNS manager
– launched at the end of 2017 – is a public
to website builder. NEO also comes with
cloud product designated to target
multi regions and multi availability zones www.bi z ne t g io. com
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PT BIZNET GIO NUSANTARA
catering multiple services and systems
IT solutions based on the industrial
design needs,” he adds.
requirement while optimizing the entire
With a mission to simplify the management infrastructure process to eliminate
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infrastructure cost.” While its services are certainly
the day-to-day operation complexity,
extensive with a multitude of benefits,
Bappedyanto adds that the company
Bappedyanto reflects that when it
has “multiple services such as backups;
comes to being a successful provider,
disaster recovery center; security;
“our cloud service will not be heavily
microservice management; digital trans-
considered by Indonesian customers
formation, up to the managed service.
if we have slow customer support.
Our extensive managed service offers
Our customer support is available to
end to end transformation and cost opti-
assist customers 24 hours a day and
mization. Equipped with cloud experts
respond in under 15 minutes. The fast
who are ready to identify your business
response is the key-point of our services
pain-points and deliver the best-fit
where most of the industry entrust their
Dondy Bappedyanto - Biznet Gio 1 CLICK TO WATCH
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1:55
“ Our cloud infrastructure is available to fulfill any connectivity requirement and offers free unlimited network traffic to every customer” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara
comes to the impact of legacy systems for an organization, Bappedyanto adds that “whenever a legacy system is outdated, the potential disruption on the operational level could put the company brand value at stake. At the same time, legacy renewal or expansion will need to allocate a huge amount of capital. This action will become a burden not only from the cost perspective to maintain the legacy system but also on the possibility to delay business profitability.”
mission-critical infrastructure to our cloud and data centers.”
As cloud computing advances, technology provides ways for organizations
When discussing the infrastructure
to become more agile without spending
industry as a whole, Bappedyanto details
CAPEX for infrastructure. “At Biznet Gio,
the importance of moving away from
our cloud expert team assists customers
legacy systems and its hyperscalers
in dealing with the current technological
partnership strategy.
issues. We are helping customers moving away from the CAPEX to the OPEX
LEGACY SYSTEMS
model and avoiding capacity planning
Today Bappedyanto is seeing many
upfront so they can enjoy pay-as-you-
customers move away from the CAPEX
go flexibility,” explains Bappedyanto.”
model to an OPEX model to drive cost
At the same time, he adds, “Biznet Gio
efficiencies and avoid capacity planning
helps Indonesian companies to not
investments upfront. “The business
only transform their legacy system but
approach has shifted the element of
also to achieve productivity through
investment cost towards OPEX, as
infrastructure cost optimization and pro-
many business players start to look
vide leverage in terms of which budget to
away from CAPEX,” he says. When it
save in the long run.” www.bi z ne t g io. com
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PT BIZNET GIO NUSANTARA
Dondy Bappedyanto - Biznet Gio 2 CLICK TO WATCH
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2:26
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HYPERSCALE STRATEGY IN INDONESIA When it comes to hyperscalers, Bappedyanto emphasises the long company’s ambitions to welcome the adoption in Indonesia “Currently, we’re partnering with two hyperscalers (AWS and GCP).” In partnering with hyperscalers, he adds that the company strives “to bring an added value for our customers who want to use hyperscalers.” PT Biznet Gio Nusantara does this “by providing managed services and consultant services so customers can efficiently achieve their goals.”
“ Businesses that have migrated to the cloud will survive and be able to compete compared to businesses that still rely on manual systems in the current hybrid workplace situation” — Dondy Bappedyanto, CEO, PT Biznet Gio Nusantara
PT Biznet Gio Nusantara’s partnership with HPe At PT Biznet Gio Nusantara, we use
Gio team to stay competitive in the
HPe servers and HPe storage, and we
cloud computing industry by
are the largest HPE Nimble Storage
providing technology updates along
deployment in Indonesia.
with their
HPE has provided serious support
SLA commitment.
over the years by providing us with reliable products, services, support,
In addition to HPE, we are also getting
and professional advice not only
support through their partner Berca.
technical but also for the business.
Berca contributes to helping us by developing strategic planning
We have been using a lot of HPE
according to our needs and meeting
products from servers and storage
the performance quality based on our
to construct Biznet Gio’s cloud
service requirements. In terms of
architecture on the products and
timeline and commercial
services level. HPE Nimble Storage
administration, Berca provides a clear
offers flexible storage management
vision of how we should deal with the
while also generating faster data
hardware and what the suitable specs
backup, excellent Recovery Time
are according to our target and budget.
Objectives (RTOs), and Recovery Point
Both HPE and Berca, through this
Objectives (RPOs). Apart from the
collaboration, share the same mission
superior performance and competitive
as us, which is to leverage local cloud
prices, HPE products are also easy to
service position and market share
maintain. HPE also supports the Biznet
in Indonesia.
www.bi z ne t g io. com
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PT BIZNET GIO NUSANTARA
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Biznet Gio Senior Members From left to right Standing: Cornelius Hertadi (VP of Sales Marketing) Yusuf Hadiwinata (VP of Technology Operations) Dery Irfianto (Business Operation Senior Manager) Edward Reynaldi Widjaja (Finance Accounting Senior Manager) Rangga Praduwiratna (VP of Product Engineering) Seated: Dondy Bappedyanto (CEO) Miki Tanaka (Strategic Director)
Reflecting on the future for PT Biznet Gio Nusantara, Bappedyanto believes that “the company has a very bright future ahead, with our partnership with the hyperscalers and when it comes to an understanding of the local market. We know that we can bring more value to our customers who want to transform digitally by using our cloud computing services.”
www.bi z ne t g io. com
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PT BIZNET GIO NUSANTARA MIDPLAZA 1, 7TH FLOOR JL. JENDRAL SUDIRMAN KAB 10-11 JAKARTA PUSAT INDONESIA T +(6221) 5714567
www.biznetgio.com/en/
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