B U I L D I N G T H E H E A LT H C A R E PROPERTIES OF THE FUTURE
IN PARTNERSHIP WITH:
Australian Unity Real Estate Investment (AUREI) is proud of its long standing partnership
Healthe Care:
The Leading Private Hospit Provider for Southeast Victo
With The Valley Private Hospital and South Eastern Pr its portfolio of 16 medical facilities, Healthe Care has private hospital with state-of-the-art technology, spe and a driving vision. Written by: Stephanie C. Ocano Produced by: Rob Benson
tal oria
rivate Hospital in transformed this cialist services
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O
ur vision for The Valley and South Eastern private hospitals is to become the major private hospital provider for southeastern Melbourne and Victoria. Formed in 2005 with the 4
November 2015
intention to lead individuals to health, Healthe Care has become a reputable source across Australia for private healthcare. With a philosophy rooted in empowerment and well-being, Healthe Care takes pride in
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delivering premium care to all its valued clients and patients through specialist services, facilities and innovations. We recently spoke with CEO of The Valley and South Eastern private hospitals, Neil Henderson,
who offered his insight into the success of the company as well as its plans for the future. A Success Story When Henderson joined Healthe Care there was a lot of room for w w w. h e a l t h e c a r e . c o m . a u /
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e-health Consortium Partners Australia Tel +61 3 9459 8085 Fax +61 3 9457 5217 email admin@perfectvision.net.au www.ehealthconsortium.com.au www.perfectvision.net.au www.tmm-software.com www.arboraust.com.au www.jeatechnologies.com.au
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Introducing: A real-time integrated patient management, entertainment & nurse call system Designed to provide health and aged care facilities with a completely integrated patient multimedia system, e-Health Consortium Partners offer the most flexible solutions available on today’s market. We can consolidate your existing software and infrastructure into a logical and simple interface. Our package supports TV, radio, VOD, internet, gaming, interactive hospital services, applications and therapeutic information and more.time from the back office. HTab can be made Compatable with your facility’s existing call systems. Our end-user terminals are robust and certified for medical use - addressing infection control issues - and have various mounting options including portable rolling stands, bedside, and meal table installation. Adding to their desirability, e-Health Consortium packages are cost effective at nearly half the price of comparable IPTV systems. Medical professionals can refer to patient records via secured access on the device. Additionally, the terminals can be managed remotely and in real-time by staff to streamline administration and IT support A complete range of e-health computing solutions for patients & medical staff:
Medical Grade Tablet-PC-Smartphones
Mobile Clinical Assistant
Expert Medical Station
SUPPLIER PROFILE
e-health Consortium Partners is an innovative e-solution provider to support integration, infotainment and many other services dedicated to the Healthcare sector. This brand new consortium is made from key players in the Australian Market who have been in the Healthcare sector for many years. Consortium Members: Arbor is an Industrial PC Manufacturer with a strong focus on medical Tablet, Infotainment, Rugged PC and ARM solutions. Arbor, founded in 1993, provides customer-driven, high performance and industrial strength computing solutions. Arbor’s Australian engineering and support office opened in 2007. TMM Software is a software solutions provider with over 12,000 beds installed and is the focal point for all connectivity between existing infrastructure and the new. Focus is now on the ability to provide software solutions on the Android Operating System platform as the key to pervasive use throughout the healthcare market segment. TMM Software has recently opened a support and development office within Australia to support the eHealth products local level. Perfect Vision Systems – A System Integrator and Nurse Call Manufacturer specialising in the integration and support of systems within a Hospital and aged care environment. PVS, founded in 1989, has joined the consortium in able to support complete system integration from start to finish, as well as locally supporting the software and hardware consortium partners. JEA Technologies, Established in 2003, JEA is a Supplier of industrial touch screen solutions, Interactive Health Training eLearning Software and Digital Signage solutions for the healthcare market. Website: www.ehealthconsortium.com.au
H E A LT H E C A R E improvement in The Valley and South Eastern private hospitals. But rather than fearing the challenge, he took it on headfirst. “I really wanted to contribute to the greater common good and develop something that I could sit back on and be proud of in years to come,” said Henderson of the early days. “What contributed [to the recent paramount success] was the recognition that the fundamentals were there for the
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two hospitals to transform into major players.” And transform they did. “The basic infrastructure of the buildings was there,” said Henderson, “but the spark that became the difference between mediocrity and rapid success was vision, leadership and belief.” “Basically, what I did in 2012 was to determine that these two hospitals could develop and grow rapidly and I needed to build
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B U I L D I N G T H E H E A LT H C A R E PROPERTIES OF THE FUTURE Australian Unity Real Estate Investment (AUREI) is proud of its long standing partnership with Healthe Care. Since 2006, Healthe Care has been a tenant in the Australian Unity Healthcare Property Trust (HPT). The HPT is Australia’s largest and most successful healthcare real estate investment trust and currently owns a portfolio of 27 hospitals, medical centres and healthcare-related properties across Australia. A Healthe partnership with an experienced capital partner As the demand for healthcare services increases in line with Australia’s rapidly ageing population there is significant scope to expand, improve and upgrade existing hospitals and medical centres to meet this growing demand. The HPT has undertaken, and continues to work on, a number of developments that provide win-win outcomes for patients, the wider community and investors. Development Snapshot:
Brunswick Private Hospital,
Brisbane Waters Private Hospital,
Victoria
NSW Central Coast
$9.1 million re-development completed in May 2012 – delivering 67 new beds for rehabilitation and general medical services.
Property purchased for $16.2 million in July 2014. $5.6 million to be spent on re-furbishing the 78 bed general hospital complex.
The Valley Private Hospital,
Townsville Private Clinic,
Mulgrave, Victoria
Queensland
$23 million development, delivered 38 new beds, four new operating theatres and an endoscopy room (Stage One). $14.6 million development will deliver 60 new beds and a multi-deck car park (Stage Two). $15.6 million development to construct additional medical consulting suites (Stage Three).
Property purchased for $5.5 million in October 2014. $7.5 million to be spent converting the property into a 60 bed mental health hospital to cater for increased demand for mental health services in the area.
Further Information The Australian Unity Healthcare Property Trust is issued by Australian Unity Funds Management Limited ABN 60 071 497 115, AFSL 234454. The information here is general information only and does not take into account the financial objectives, situation or needs of any particular investor. Before deciding whether to acquire, hold or dispose of a product, investors should read the Trust’s current Product Disclosure Statement (PDS). A copy of the PDS can be obtained by calling 13 29 39 or visiting australianunityinvestments.com.au. PROP0008-201504
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myself a team that would believe and be inspired by the vision to lead and motivate others to follow,” added Henderson. The “others” Henderson referenced included doctors and staff, as well as stakeholders. By recruiting and training a team of managers who were committed to said vision and culture, this inspiration was spread to each department where the managers imparted good leadership. In order to continue this spread of positivity, the “Love Your Work” program was instituted to
SUPPLIER PROFILE
recognize individuals that were doing something above and beyond their line of duty. “At the end of the day, if people are being recognised for their hard work, they are likely to be more motivated to do their job,” reiterated Henderson. Exclusive, World-First Technology There are four aspects of Healthe Care that make it distinct from other private hospital care providers: a strong emphasis on strategic visioning, a strong team
AUSTRALIAN UNITY REAL ESTATE INVESTMENT
Australian Unity is a mutual company providing healthcare, financial services, retirement living and aged care accommodation and services to more than half a million Australians. From health insurance and preventative health programs through to investments, banking and retirement solutions, we provide services that maintain the security and dignity of our customers throughout their changing life stages. Over the past decade, the Australian Unity Real Estate Investment team has become one of Australia’s premier unlisted, direct property fund managers. It currently owns and manages more than 50 properties in the healthcare, retail and commercial sectors across Australia and has more than $1.9 billion in funds under management. The Australian Unity Healthcare Property Trust is one of the largest and most highly regarded unlisted property funds in Australia. It has a diversified tenant base and holds a quality direct portfolio of 27 healthcare properties across Australia, valued at over $660 million. Website: www.australianunityinvestments.com.au
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H E A LT H E C A R E with a strong bond to one another and the hospitals’ vision, a high level of delegation from corporate to local decisions and some hightech equipment that is rarely seen in competitor hospitals. Investing $4 million, The Valley Private Hospital built the world’s first fully hybrid operating theatre integrated with a Siemens Zeego 3D imaging system, a Maquet theatre system and a Magnus table. The move was so groundbreaking that teams from both Siemens and Maquet in Germany traveled to the hospital to admire and marvel at the world first.
SUPPLIER PROFILE
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Additionally, the hospital also recently built a brand new 10-bed, state-of-the-art intensive care unit with the latest technologies, built a new ward, four new operating theaters, and then added an EOS, Nobel Prize winning, spinal imaging system from France. Storz in Germany were the first to develop a 3D camera for laparascopic surgery and The Valley Private Hospital acquired this as well. When asked what it felt like to own such impactful technology that no one else has yet, Henderson replied with three
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H E A LT H E C A R E
“We are a vibrant, growing and excited organization with a big future— which creates lots of opportunities to participate in.” – Neil Henderson, CEO
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words full of enthusiasm: “I love it!” “It [the technology] has enabled us to do a few things,” he added. “For one, it has been critical to change the perception of the hospital from where it was to where it is. It has made people sit up and notice that we are serious and do what we say we will do. It also enables us to attract top specialists in the field because they want to use that technology—which adds to the reputation and prestige.”
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Looking to the Year 2020 “We are a vibrant, growing and excited organization with a big future—which creates lots of opportunities to participate in,” said Henderson. Healthe Care’s vision for The Valley and South Eastern private hospitals is to grow overall, but its goal for the year 2020 is to own 50 per cent of the market of the 1.2 million people living in southeastern Melbourne and Victoria. This exponential growth would require going from the current 260 hospital beds to 560 by said year across 3 campuses. Currently, 60 beds are being built at The Valley Private Hospital and the following 60 beds will be built at South Eastern Private Hospital—which will take the current total to 380 hospital beds by 2016, well on track to realize the 2020 vision. Healthe Care has committed significant funds to redevelopment projects. Undertaking extensive refurbishment of patient accommodation and adding additional services, Healthe Care’s aim is to build facilities with strong partnerships and service integration that deliver innovative programs, provide flexible care options and support patients well beyond their hospital stay. For those after the best private hospital care there is in Australia, the choice is Healthe Care.
Company Information INDUSTRY
Healthcare HEADQUARTERS
Sydney, NSW, Australia FOUNDED
2005 EMPLOYEES
Healthe Care: 5,000; Valley / South Eastern: 1,000 PRODUCTS/ SERVICES Healthe Care’s philosophy is simple: to make and keep people healthy. By providing the right tools and information alongside a range of health services and solutions, Healthe Care empowers its patients to take control of their health. With a portfolio of 16 hospitals, 5,000 employees and 1,600 hospital beds (for now), Healthe Care is the third-largest commercial group in Australia.
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Healthe Care AddressSuite 6, Level 10 Altitude Corporate Centre, 163 O’Riordan Street Sydney NSW, Australia 2020 www.healthecare.com.au/