C O M P A N Y O V E R V I E W
Intel Products Vietnam:
Planning for Increased Business and Opportunities in Vietnam Written by: Laura Close Produced by: Camilo Sanchez
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INTEL PRODUCTS VIETNAM
Intel Vietnam wins top prize in Vietnam HR Award 2014
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ntel Products’ history in Vietnam begins in 1997 when the company opened a representative office in Ho Chi Minh, followed shortly by another office in Hanoi. Then in 2006, the company announced a first: Intel would be building Intel’s largest Assembly and Test facility. Not only is this Saigon-based facility in Hi-Tech Park the largest, it was also the first $1 billion investment in the country, and the largest ever from a US-based firm. As an early and substantial investor in Vietnam, Intel Products has since been able to help 5
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shape the investor market. “It has been our experience at green field sites globally— where Intel is the first high-tech investor—that more investors tend to follow. We are also seeing this in Vietnam,” said Sherry Boger, Intel Products’ general manager. “We see this as a positive effective and look forward to having the high tech eco-system evolve.” But Intel Products’ biggest investment in Vietnam hasn’t been in its infrastructure. With a strong commitment to producing the best technology products and a h t t p : / / w w w. i n t e l . c o m / c o n t e n
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Intel Products Vietnam receives Environmental Award recognized by MONRE
continuing interest in the well-being “Progressing to CPU production of the community and its employees, has been a great milestone for Intel Intel Products brings much more Products Vietnam, taking only a than business to the country. few months from initial engineering training to the start up of production Technology Means Everything ramp,” Boger said. “In contrast, As the tech sector continues to set the first products at our plant— a breakneck pace, Intel continues chipsets—took us five quarters its progress in research and from engineering training to the start manufacture on more complex of production.” technology products. To meet the demand for the world’s most Shipping to the World advanced CPUs for desktops and To maintain its top high-tech SOCs for mobile devices; Intel’s standing, Intel Products’ facilities facility is ramping up across its are seamlessly integrated on a product suite. real-time and near-time basis t / w w w / u s / e n / j o b s / l o c a t i o n s / v i e t n a m / s i t e s / h o - c h i - m i n h - c i t y. h t m l
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INTEL PRODUCTS VIETNAM
Solar power at Intel
worldwide. Intel Products Vietnam’s Assembly, Testing & Manufacturing facility in Ho Chi Minh City plays a crucial role in the global manufacturing story. “At a local level, we have been working with Saigon High Tech Park to seek more local suppliers whose goods and services meet our standards and expectations,” Boger said. “Due to the nature of global demand, but also the complex basis of our manufacturing, we 7
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employ a variety of shipping and distribution methods from air freight to shipping. As you would expect a company with the size and complexity of Intel, we have a global systems and processes to guide local implementation.” The Facility at Ho Chi Minh Intel’s decision to build its largest Assembly Test facility in Ho Chi Minh is the first of its kind in several ways for Vietnam. As mentioned earlier, it was the h t t p : / / w w w. i n t e l . c o m / c o n t e n
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largest financial commitment made by a US-based firm to the Asian country and additionally, it is the first investment of its kind in the semiconductor industry in the Vietnam. Mid-2010 marked the beginning of chipset production at the facility. To support the continuing demands of mobile computing, Intel Vietnam utilized advanced chip package technology. “As the first major foreign investor in high technology in Vietnam, the new facility supports Intel’s digital ASEAN (d-ASEAN) program,” Boger explained. “The program works to develop a stronger digital workforce, integrate technology into education and government, and make technology more accessible for business and consumers within Southeast Asia.” The facility isn’t just built to produce the latest technology though. Employees benefit greatly from the facility with the use of a fitness centre, sports facilities, indoor recreation amenities, Health for Life centre, Mother rooms and cafes.
Investment in Employees The great facility at Ho Chi Minh also provides a host of other employee programs like hobby and social clubs, organized leisure activities, Family Fun events, quarterly employee parties, pampering amenities, convenience services and social networking channels. Intel Products Vietnam involves their employees in many parts of the business, including its innovation goals and investments. Boger detailed that she has found this to be a positive for the company, as its shares best practice among employees and drives new creativity and ideas in the company’s manufacturing and across operations at Saigon’s Hi-Tech Park. “Intel’s success in Vietnam relies on the availability of local, skilled workers,” Boger shared. “We work closely with governments, universities and industry across the country to help build a technologically-advanced and knowledge-based economy in Vietnam and to develop the required talent-pool.” One of the keys to the company’s success is a strong
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INTEL PRODUCTS VIETNAM career development program, which has increased employee retention. Intel allows flexibility for employees to move across departments or countries to acquire different skill sets and on-the-job experience, giving them different job options within the same company. The HR team employs a Learn—Connect— Experience model in most of the development programs, which has been a successful way to transfer knowledge at practical level in a fun and interactive setting. With as much as Intel does for its employees, the staff at Intel Products Vietnam is more than willing to give back. Since 2008 to end of 2013, Intel Vietnam employees volunteered more than 100,000 hours giving back to the community. These hours also get “matched” from the Intel Foundation as part of the company’s Intel Involved Matching Grant Program, to be used to improve learning and teaching facilities, fund scholarships and more. “I’m really proud of Intel Vietnam’s young and energetic workforce,” Boger commented. “They are always eager to learn and ready to 9
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take on new challenges and new roles. As one of the world’s leading companies in the high technology industry, we value the creativity and innovative ideas that our young employees bring to Intel.” Intel’s standing in the semiconductor industry has been proven by numerous awards and accolades related to the excellence of their employees. Vietnamese central and local governments have recognized Intel Products Vietnam for its contribution to the country’s growth. Intel also is the recent recipient of the Prime Minister’s Award and The best “Employer of Choice” by the Talent Net and Ministry of Labor in 2014, Intel Vietnam also won top prize in Vietnam HR Award 2014 and the Award for Corporate Excellence from the US Department of State in 2012. Improving Local Education Opportunities Intel understands that quality employees start with a quality education. Therefore the company is committed to helping transform the lives of future and current h t t p : / / w w w. i n t e l . c o m / c o n t e n t / w w
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1st CPU made in Vietnam Celebration
employees as well as the lives of those in the surrounding community through education. “Previously we operated a study abroad program, which sponsored a total of 73 students from Vietnam technical and engineering universities of the third year to study two more years in the US to complete their bachelor’s degree at Portland State University,” Boger
said. “All of them completed their study and are now working at IPV.” Financial support has also been provided for the Royal Melbourne Institute of Technology Vietnam master’s degree program in Ho Chi Minh City. This has supported 41 Masters students with five cohorts, and all of them have joined IPV workforce since July till December this year.
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C O M PA N Y N A M E
Intel Green Bike Day
“We set our vision and then plan and iterate on the plan as needed.” – Sherry Boger, General Manager, Intel Products Vietnam 11
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“With more than 93% Gen-Y, our employees have an unquenchable thirst for learning new things, so we strive to inspire them in their never-ending quest for knowledge and skills, making sure we have fun along the way,” Boger commented. It was early on that Intel identified a need for capacity-building in skills development.
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As a result, the company was a founding partner of the Higher Engineering Education Alliance Program, which is transforming engineering education in faculties across Vietnam. In addition, Intel Vietnam has been focusing our support to
increase the technical diversity in its hiring strategy by giving away hundreds of scholarships to female students from vocational to university levels, included this driving force in both IVS and HEEAP initiatives.
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Sherry Boger, General Manager, Intel Products Vietnam 13
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Looking Forward “We don’t speculate about where we will be in five years; we set our vision and then plan and iterate on the plan as needed” Boger said. She knows the factory in Vietnam is a longterm investment, and while the company is satisfied with its progress, it also understands that its innovative product pipeline requires new skills and continual improvement. For the future, Intel Products Vietnam’s focus will be on developing the talent of its current and potential employees so that the company is well-placed to meet the evolving needs of the tech business.
Company Information INDUSTRY
Manufacturing HEADQUARTERS
Tân Phú Ho Chi Minh Vietnam FOUNDED
1997 EMPLOYEES
1000+
“I’m really proud of Intel Vietnam’s young and energetic workforce. They are always eager to learn and ready to take on new challenges and new roles. As one of the world’s leading companies in the high technology industry, we value the creativity and innovative ideas that our young employees bring to Intel.” – Sherry Boger, General Manager, Intel Products Vietnam
INVESTMENT
$1 Billion PRODUCTS/ SERVICES Intel was a first-mover and early investor in Vietnam. The company opened a representative office in Ho Chi Minh City in 1997, followed shortly afterwards by Hanoi. Less than a decade later, in February 2006, Intel announced its plans to build the world’s largest Assembly and Test facility in Saigon Hi-Tech Park. 2006 was the first announced $1B investment in the country and the largest FDI by a US-based firm. Intel Products Vietnam is an early and substantial tenant in Saigon HiTech Park, located in the outskirts of Ho Chi Minh City, Vietnam.
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Intel Products Vietnam Address Intel Parks, Hi-Tech Park Tân Phú Hu Chí Minh Vietnam Tel.84 8 3736 3000 http://www.intel.com/content/www/us/en/ jobs/locations/vietnam/sites/ho-chi-minhcity.html