Brochure - Viadux

Page 1

C O M P A N Y

I N S I G H T In Partnership With:


Safeguarding Australia’s most valuable resource Humans can survive three weeks without food, but can only last up to five days without water. Viadux CEO Michael Negri reveals how the company is sustainably quenching Australia’s thirst

Written by: Niki Waldegrave Produced by: Jeff Debicki



V

iadux is a progressive and responsive distributor of water network solutions for the civil, industrial and irrigation sectors of the Australian economy. As Australia’s largest distributor of water and civil pipe systems, it boasts major pipelines around the country for potable – i.e. drinkable – water. From the dam where the water is collected, to the water running to your tap, the chances are, it has passed through Viadux products at some point in time. Earlier this year, the government dedicated $2 billion to the Water Infrastructure Loan Facility and in 2016, set aside $500mn to build and augment existing water infrastructure via the National Water Infrastructure Development Fund. The government also unveiled plans for the 270km Broken Hill Water Security Project, set to be complete by the end of 2018. Viadux CEO, Michael Negri, says it’s great news for Australia – it’s a dry country and we need security of our precious water and there has been a huge decline of government spending in key water infrastructure over the last few years.

4


CONSTRUCTION

“The thing is, water’s not sexy, you know?” he says. “It’s not something that people ‘feel’, and it certainly doesn’t win votes at the election. Whereas people ‘feel’ a new road, or can see what happens from a major spend on a new freeway, or how roads with potholes are fixed. “But nobody ‘feels’ good or bad about water until it disappears – and then it’s too late. The amount of water we lose through poor infrastructure is phenomenal, so it’s critical for Australia to continue to spend money on water infrastructure, and protect this important resource “And we’re just starting to see that money coming through now and over the next five years, where the government is starting to spend on infrastructure and major pipelines again.”

Michael Negri CEO

“WE CALL OURSELVES ‘WATER

PEOPLE’, BECAUSE WE FOCUS ON ONE PRODUCT: WATER” – Michael Negri, CEO at Viadux

In the pipeline Viadux has some exciting new contracts with major water utilities and large contractors, including the 60km water pipeline from Orange to Carcoar with Leed Engineering which it is due

w w w. v i a d u x . c o m . a u

5


Your business comes first With market-leading research and intelligence

The Market Intelligence Co. is a leader in customised business-to-business and industrial market research and intelligence. We are passionate about achieving the best possible results for you, results you can depend on, results that drive your business into the future. Our range of research solutions and services include: • Customer Engagement, Satisfaction, Loyalty (incl. benchmarking) • Employee Engagement, Satisfaction, Loyalty (incl. benchmarking) • Stakeholder Engagement, Satisfaction, Loyalty • Brand Health & Positioning • Communication Effectiveness

• Net Promoter Score® (NPS®)* • New Product/Service Feasibility • Supply Chain/Channel Performance • Market & Industry Analysis • Segmentation & Profiling • Usage & Attitude • Mystery Shopping

*Net Promoter Score® and NPS® are registered trademarks of Satmetrix Systems Inc., Bain & Company and Fred Reichheld.

Australia

New Zealand

p +61 2 8336 8000 e enquiries@market-intelligence.com.au

p +64 275 513 988 e enquiries@market-intelligence.co.nz

www.market-intelligence.com.au

www.market-intelligence.co.nz


company needs data to grow, improve “ Every and provide better service - but if it isn't quality

information, then it's not really providing any great value. While advances in technology have enabled businesses to survey or interact with their customer market like never before, it takes a specific skillset - and a fresh set of eyes - to extract the right information that will genuinely provide a competitive advantage.

Angela Orsaris is the Managing Director at The Market Intelligence Co.; a leading Australian-owned company, with local and overseas operations, that specialises in business-to-business and industrial market intelligence and research. With more mo than 30 years’ experience in market research, Angela has seen the growth and use of customer, market and business intelligence, experiencing first-hand how businesses work with the information they receive. "We want to help our clients understand their business, customers, employees, and/or market better, so they can grow and improve - but that's much more than just data or supplying a metric. It is actually trying to understand the motivations and drivers behind those metrics so that they can better understand their customers, employees and work with them to provide better products and/or services.” The Market Intelligence Co. assists Viadux in increasing its customer and employee engagement (including NPS® and e-NPS®).

Angela Orsaris, Managing Director

Angela is a firm believer that engaged employees are at the heart of every good business, which leads to engaged customers, which in turn leads to increased shareholder return. The Market Intelligence Co. conducts many Mar projects each year for a diverse range of clients from industries such as building & construction, logistics & transport, infrastructure, government, energy, ICT, medical equipment, wholesale, mining & minerals, and industry & membership associations. as

What can we do for you? We assist Viadux in increasing its customer and employee engagement www.market-intelligence.com.au

www.market-intelligence.co.nz


Chris Clarke General Manager Sales and Customers to finish supplying in September. Viadux has a strong alliance with Saint-Gobain PAM, the world’s leading Ductile Iron pipe manufacturer to sell their ductile iron pipes in Australia Viadux is now pushing innovative products from their suppliers such as the recently launched Zinalium, a groundbreaking new product, into market. “It’s a real change for the industry,” adds Negri, “and we’re the only people in the country doing it. It’s a factory-applied, active corrosion

8

Debbie Debono General Manager People & Culture protection system for ductile iron pipe and removes the need for sleeving, which is a high additional cost of laying Ductile Iron pipes. “It basically extends the service life of your pipeline and reduces on-site handling, saving time and money by eliminating the requirement for polyethylene sleeving.” Challenging the norm With 15+ years profit and loss accountability in Fletcher Building (Stramit), Boral and the Negri Group


CONSTRUCTION

Luke Dutton General Manager Products & Markets – responsible for annual turnover from $20m to $500m – Negri has an entrepreneurial spirit. “My approach to business comes from running a number of family businesses,” he says, “What’s really important to me is engaging, building and inspiring our people while challenging the status quo.” He claims one of the key challenges for the industry is to continue innovating whilst minimising energy

Mark Dalwood Chief Financial Officer

usage, and doing things that improve the overall well-being of the planet. “We’ve spent the last couple of years restructuring the business to be lower cost,” he adds, “making it more customer-centric and focusing on our people; having an engaged workforce who want to come to work and deliver for our customers. “We call ourselves ‘water people’, because we focus on one product: water. We care about how it gets

w w w. v i a d u x . c o m . a u

9


around the country but we’re pipe agnostic – we don’t really mind whether it’s plastic pipe, metal pipe or whatever sort of pipe. Negri, who coaches AFL in his spare

“What we want is the best solution for our customers” – Michael Negri, CEO at Viadux

time and is also a director for a centre for people with intellectual disabilities, says some key changes have been investing in Viadux’s people, who are now far more engaged, and have bought into the executive team’s vision of the organisation. There has also been a major focus building strong relationships with suppliers and clients such as Sydney Water, Water Corp, SA Water,

Are you a leader people want to follow ? Being a great leader is not something everyone is born with, but it IS something everyone can learn. At Flourish, we thrive on helping senior business people develop those exceptional leadership skills & have over 15 years experience doing that with some of Australia’s leading businesses. We’d love to help you become that leader, and in so doing, create a successful business that your team love working in and are proud to be part of.

Contact Nikki Hobin 0412 388 053 nikki@flourishconsultancy.com.au

www.flourishconsultancy.com.au

Coaching | Consulting | Training | Facilitation


CONSTRUCTION

John Holland, Comdain Infrastructure and Leed Engineering. Diversified The next 18 months will see a big push into irrigation and industrial products, places where water is moved to benefit the community. “A big push in 2017 has been into irrigation,” he adds. “We see ourselves as a growing competitor

in that space, and we hope to bring the same customer centric approach to service in to that sector. We hope the government continues to look to invest in the changing of open channels to piped systems, to save on evaporation losses. “Then, later in the year and through 2018, we’ll have a stronger presence in the industrial plastics market for

w w w. v i a d u x . c o m . a u

11


“THE AMOUNT OF WATER WE LOSE THROUGH POOR INFRASTRUCTURE IS PHENOMENAL, SO IT’S CRITICAL FOR AUSTRALIA TO CONTINUE TO SPEND MONEY ON WATER INFRASTRUCTURE” – Michael Negri, CEO at Viadux

treatment plants, and areas which need high specification plastics. These are areas such as water treatment plants, viticulture and aquaculture.” Negri says his proudest achievement to-date is taking Viadux, which was a loss-making business when he joined two years ago, to a profit, without significant loss of people.

12


CONSTRUCTION

“When I took over in 2015, the organisation was not in a great financial position, like a lot of the water businesses,” he reveals. “We’ve worked very hard over the last two years to make it a profitable business with a bright future, one that we can all be proud of. “It’s really impacting the culture of the organisation to what we hope people feel is a much more customercentric organisation that’s focused on doing the right things by its customers and its people. And that flows into the profitability of the business.”

w w w. v i a d u x . c o m . a u

13


Parramatta, tNSW, Australia 2150, Tel. 1300 842 389 www.viadux.com.au


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.