ENGINEERING AN EXPANSION IN PARTNERSHIP WITH:
ENGINEERING AN EXPANSION
Integrated Maintenance Group strategic capabilit Matthew Holland discusses growth and diversific Written by: Sasha Orman | Produced by: Vince Kielty
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ince 2003, Integrated Maintenance Group (IMG) has been building a name for itself as a premier New Zealand provider of innovative construction, fabrication and heavy industrial solutions. By building long-term relationships with a high profile clientele, IMG has had the drive and opportunity to develop skills and standards go above and beyond. “Because we’ve worked with some of the largest corporations in the New Zealand market, we have had to develop processes and systems in health and safety and quality that really puts us ahead of the market and ahead of
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our competition,” says Matthew Holland, Strategic Capability Manager for IMG. “We have good capabilities to offer the market. We bring professionalism and sophistication into some industries that need a shot in the arm for some of these processes.” To date, IMG has developed a reputation within the mineral processing and the pulp and paper industries. But as the company continues to grow, diversification becomes increasingly important. To this end, IMG is exploring the option of contributing its skill sets to new sectors including power generation, oil and gas, food and beverage, water and wastewater treatment, and more. A higher standard of quality and safety “Whether we’re working for the steel industry or in the pulp and paper industry, our clients have very exacting requirements regarding quality and health and safety,” says Holland. IMG meets those requirements by maintaining exacting standards of its own,
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NZ Steel - Project Atom
including ISO-9001 certification to ensure quality and tertiary status with the Accident Compensation Corporation (ACC). As Holland explains, this focus on promoting and improving health and safety is an integral part of company culture at IMG. “The people in our business become culturally very aware of how safety needs to be
acted upon, and that becomes part of the way we operate in everyday life and everything we do,” he says. Moreover, IMG staff have found that health and safety is inexorably linked to a higher quality level of service. “You think about the process of the engineering project in a lot more detail, you become more familiar w w w. i m g . c o . n z
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with it, and so you deliver the project not only in a safer way, but also in a more tidy and more high quality way,” he adds. “So the more we think about safety, the better our delivery performance becomes as well.” Growing into new markets “We started out with 30 people when we started the business, and now we’re at about 150,” says Holland. “We started out with one office workshop, and now we have five throughout the North Island of New Zealand.” This significant
amount of expansion over the last two decades has brought IMG’s progress into different market sectors and different industries, through both organic growth and acquisition. “Bruce Bonner, our owner, is quite entrepreneurial,” says Holland. “His strategy has been to look for opportunities in the market to grow, and to find synergistic businesses that will blend in well with our core background capabilities. We’ve been able to acquire businesses, put good management behind them and bring them back online as efficient, profitable businesses.”
“We started out with 30 people when we started the business, and now we’re at about 150.” – Matthew Holland, Strategic Capability Manager for IMG w w w. i m g . c o . n z
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This process has allowed IMG to onboard several new civil and mechanical capabilities, including concrete formwork, scaffolding and rigging. These increased capabilities help IMG offer its clients more complete integrated solutions to meet their needs. A focus on training IMG’s continued growth has led to a focus on education and training to support the increasingly diverse range of skills that the company has to offer.
“We have a number of apprenticeship schemes to train new people coming on board,” says Holland. “We are bringing on quite a few new people, and we will put these young engineers through an apprenticeship so that they become qualified tradesmen, whether as welders or as fitters or as trade assistants.” IMG’s training prepares both new and existing staff for roles across a diverse range of capabilities and skill sets, providing a valuable education in an underserved field.
Geothermal Power Station Construction Team
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“Training is critical for us to provide a talent pool for our customers in an environment which is sadly lacking in good engineering talent throughout New Zealand,” says Holland. “It’s a worldwide issue that there is a lack of engineers—so we’ve got to take the initiative, be proactive and do it ourselves.” Next steps According to Holland, IMG wants to become the leader in heavy 10
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industrial maintenance in New Zealand and the Pacific. “We want to become a project delivery organization with sophisticated project controls, quality systems, health and safety systems and—most importantly— sophisticated employees that are experienced in that type of industry,” he says. “That means that we need to start to move offshore into Australia, Papua New Guinea, and other areas outside of New
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Company Information NAME
Integrated Maintenance Group NZ INDUSTRY
Engineering solutions HEADQUARTERS
Takanini, North Island New Zealand E S TA B L I S H E D
2003 EMPLOYEES
Zealand to sustain that growth.” Ready to take it growth to the next level, IMG is examining the aspects of business it needs to enhance in order to extend its reach to new sectors and new regions. “We do have ambitious plans to become a better company in many regards,” Holland explains. “We’ve got to get a greater level of experience in the business, so recruitment and talent acquisition is incredibly important to fulfill that strategic growth.” With this focus and ambition, IMG is on its way to a wider reach and further success in the years to come.
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16 Spartan Road, Takanini North Island, New Zealand - 2105 Tel. +64 235 7679 | Fax. +64 235 6613
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