C O M P A N Y I N S I G H T
In Partnership With:
The Good Samaritan Society
and the needs of the many Written by Dale Benton Produced by Quiyonni Borja
T H E G O O D S A M A R I TA N S O C I E T Y
Through the construction of a multi-million-dollar care village, complete with tower residency and mall complex, the Good Samaritan Society will continue to lead the way in the hospitality sector
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t’s a mission driven organisation to extend Christian hospitality to those in need across the continuum of care, independent of your religious following or race,” says Shawn Terlson, President and CEO of The Good Samaritan Society (GSS). As a leading not-for-profit registered charity in Western Canada, the GSS has been striving to provide quality accommodations, health and community care services and programs to aging individuals for over 67 years. Terlson has over 20 years in healthcare behind him and sits in the perfect position to drive forward the strategic development of the charity, starting with a major structural construction program that will allow the charity to better serve its residents.
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A time to care In a time where the country is facing the largest population of 75 and 85+ in history, replacing and refurbishing care homes with state of the art accommodation is needed now more than ever. “I’m working with my strategic leadership team and trying to point the ship in the right direction with regard to what’s happening environmentally with that aging population,” Terlson says. “Some of our facilities are over 50 years old and in need of replacement, so how do we go about achieving this, updating those facilities and at the same time pay close attention to the changing demographic?” That is the challenge before Terlson and the GSS. Over the last six months, Terlson and his team have identified key areas in need of redevelopment.
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“At GSS we have to do the business of seniors’ care in a much smarter way going forward” – Shawn Terlson, President and CEO of The Good Samaritan Society One such development, a 236bed facility, was built over 50 years ago. The building was structured and modelled as an institutional complex that is not like the homely environments by today’s standards of more modern care homes. Coupled with the fact that this facility had two seniors to a room in many cases, Terslon recognised that this was not best practice by modern standards. Make no mistake, this major overhauling is no afterthought or lack of foresight. Terslon spends six weeks of his year visiting the various care homes, meeting employees and residents and familiarising himself with the day to day operations. “This posed the question, do we throw good money at the bad or should we work with our partners, Alberta Health Services,
and recognise that we need to replace these facilities for the benefit of our seniors?” he says. Complex construction Terlson and the GSS have secured 12 acres where the Good Samaritan Village will be built - a 432 bed-home like no other. The village will comprise of 12 units or homes, with four homes per floor that create a neighbourhood and a tower complex made up of four floors. This structure is residential in appearance, and each floor and separate unit will be a “home-like environment, not simply an architectural monument. “The unique thing about what we are trying to do is the building of an environment where seniors and residents will have everything they
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We are happy to be in partnership with the Good Samaritan Society and Armstrong Flooring to provide quality living spaces. When the Good Samaritan Society decided they needed to make changes in many of their central Alberta accommodations, they contacted us to inquire about an appropriate solution. We made product recommendations that would help to streamline the finishes throughout their many facilities.
With the prospect of removing the various existing finishes of laminate, carpet, and aged vinyl, the replacements chosen would need to be carefully considered. The decision to use Armstrong’s Rejuvenations made the best sense for a variety of reasons. As Armstrong boasts, “Rejuvenations is the perfect choice for areas where infection control is a concern. This wh easy-to-clean vinyl sheet improves impermeability and contributes to a sanitary, more aseptic environment. Rejuvenations has a low-maintenance, UV cured polyurethane coating that eliminates the need to polish or spray buff. It saves time and money, and reduces life-cycle costs.” With the vast array of health and mobility needs throughout the Good Samaritan Society’s many facilities, durability and versatility weren’t the only factors that needed careful deliberation. Lifestyle and guidance were also important. Design details and shapes with proven color combinations were used to help patrons with conditions such as dementia feel safe and co contribute to wayfinding throughout the spaces. Such techniques were incorporated in George Hennig Place, Mountain View Centre, Stony Plain Care Centre, Spruce Grove Centre and Millwoods Centre. A variety of other colors and finishes were used to create a warm, comfortable environment and a home-like
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atmosphere in Pembina Village, Clearwater Centre, Dr. Gerald Zetter Care Centre, Wedman House, Southgate Care Centre, Good Samaritan Place, Good Shepherd Home, and the Corporate Offices.
Armstrong’s commitment to health and the environment made their products a perfect fit. With low VOC emissions, compliance with LEED credit EQ4.3 for indoor air quality, and compatibility with Green Guide for Healthcare GGHC-IEQ4.3, the product has been a great benefit for the clients of The Th Good Samaritan Society facilities. To keep the facilities functional and maintain a healthy living environment during the renovations, our installation crews received special training, and appropriate equipment was used to ensure dust containment, air quality, and infection control standards were met. We are proud to continue to be a part of improving the quality of life for so many through this relationship and look forward to future projects together with Armstrong and The Good Samaritan Society of Alberta.
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H E A LT H C A R E
need in one structure,” he adds. With the whole of the bottom floor dedicated to a mall comprising of restaurants, shops, a day spa, retail pharmacy, a daycare for staff and a senior’s clinic, the finished structure will be quite the achievement.
is the better servicing of the residents. “There are a lot of moving pieces. We want to use our equity from the sale of our existing lands back into the property to make it more cost effective for Alberta Health Services so we can provide better care for their seniors,” says Terlson.
Smart investment As a not-for-profit Building blocks charity, the question With a potential on everyone’s lips will construction date be centred around of spring 2018 and investment, how aiming at a fall 2021 much is this going completion ready to cost and where for occupancy in that investment September that same will come from. – Shawn Terlson, President and CEO year, there have been The answer rests in of The Good Samaritan Society and will continue the close partnership to be a number of with Alberta Health services in significant challenges that Terslon and which GSS will transfer operating the GSS must overcome to get there. agreements that will generate income The major challenge for Terlson to to the new seniors environment. date was the location and acquisition This will require the sale of existing of that 12-acre parcel of land land to offset what GSS’ capital integrated into a neighbourhood and contribution would be. Terlson admits not on the outskirts. This was key in the cost of construction alone is the process of establishing the homeupwards of around $90 million. like environment of the complex. But one thing is clear, the end goal Despite the project being in its
“...do we throw good money at the bad or should we work with our partners?”
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infancy, Terlson can call upon key successes along the way that will enable GSS to approach the future construction with the focus and enthusiasm needed for a project as unique as this one. The planning and design of the facility is an achievement in itself. “Big facilities can be institutional, but this is so far removed from that,” he says. In breaking the facility up into 12 bed homes, this allows for it to be staffed to tailor for a 12-bed resident population which in turn presents more time for those dedicated staff to provide better care and service to the senior residents in their homes. “We’ve really looked at it from a staffing perspective and a resident usability perspective, and how we can make this a fantastic environment for many years to come,” Terlson adds.
create, construct and run a facility like the Good Samaritan Village. GSS works with PharmaCare to centralise the pharmaceutical needs directly into the complex, while also working with Chandos as a construction partner that Terlson feels is key in enabling the charity to fully realise this incredible vision. “It’s about looking at vertical integration and how we can decrease our costs and increase our ability to invest in other services, in care. We can only achieve this through our strategic partners,” he says. A crucial element in care residency is the ability to monitor not only the health of the residents but the location. Through a close partnership with building systems solutions provider Honeywell, GSS is investing in numerous smart building technologies.
Powered by partners Terlson can feel assured in the strategic partnerships that GSS has established in order to
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This includes integrating technology solutions that can auto update patient charts though smart sensors in places throughout the building that can take the readings of resident based on their RIF tag information and auto fill that information into an electronic chart. Again, these investments have one aim. “It’s all about allowing the healthcare professional more time to spend being by the side of the individual, taking away laborious
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paper tasks and creating more efficient care,� explains Terlson. The needs of the many Despite the undertaking of such a huge construction project, there is a challenge in finding the right balance between satisfying the needs of the construction with the needs of the senior residents. For Terlson and the GSS team it seems that balance
H E A LT H C A R E
has been the centre of every decision moving forward. “We’ve really looked at every aspect of our organisation and building with a magnifying glass to ensure we come in on time and on budget and create a building that’s efficient and effective, and will continue to be that
way for the next 20 years,” he says. “At GSS we have to do the business of seniors’ care in a much smarter way going forward so we can maximise the use of our people resources to benefit our seniors.”
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8861-75 Street NW Edmonton, AB T6C 4G8 Tel. 780-431-3600 gss.org