INDUSTRY X.0 — —
H OW AC C E NT U R E I S TRA N S FO R M I N G D I G ITA L
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ACCENTURE — DIGITAL TRANSFORMATION THROUGH INDUSTRY X.0 WRIT TEN BY
TIL A K MITR A
PRODUCED BY
ANDY TURNER
TECHNOLOGY
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w w w.a c c e nt u re. com
ACCENTURE IS CHANGING THE DIGITAL LANDSCAPE WITH INDUSTRY X.0; A FRAMEWORK THAT UNDERPINS THE DIGITAL REINVENTION OF INDUSTRY, THROUGH WHICH ORGANIZATIONS LEVERAGE ADVANCED DIGITAL TECHNOLOGIES TO TRANSFORM THEIR CORE BUSINESS OPERATIONS…
T
hese are unprecedented and exciting times, an era in which the very fabric of human living is being reimagined and redefined every day by the
ways in which humans now get to interact with the ‘things’ 04
around them. The ‘things’ have been injected with life; life in the form of software-defined intelligence that can not only make the things ‘think’ and act smartly, but also connect and collaborate with other things and more importantly, with humans. Our social network is not just defined by our friends and relatives any more – there is a new class of friends, in the form of the ‘living things’ all around us. Connectedness has been redefined – it is not only confined to just the 7bn+ humans anymore but is extended to include the 8bn+ ‘smart and living things’ that exist today. Coexistence with smart living things has evolved into embodied cognition – our smartphones and cars are extensions of our character and profile and they seamlessly transfer the extensions when moving away from one and entering into the space of the other. The rate at which things are getting smarter and connected is staggering. Gartner projects there will be in excess of 20bn smart
TECHNOLOGY
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and connected things by 2020. There
centered worker and end-user experi-
has to be a structured and methodical
ences, and ultimately to drive innovation
approach to manage this exponential
and growth. New levels of operational
growth of our connected ecosystem
efficiencies are harnessed – in the core
such that the inclusion of the new class
business operations of research and
of ‘smart and living things’ into day-to-
development (R&D), engineering,
day life, is focused on increasing human
product design and manufacturing,
productivity and efficiency, and ultimate-
by leveraging advanced sensors and
ly improving our lifestyle. A framework
networks, and by embedding software-
is imperative to making this connected
enabled intelligence into integrated
ecosystem work for us.
products and services. Workers and
At Accenture, Industry X.0 is defined 06
customer experiences are reimagined
as such a framework that underpins
and redesigned through immersive
the digital reinvention of the industries,
and AR/VR technologies. Innovation
through which organizations leverage
and growth is accelerated – new
advanced digital technologies to
business models are formulated and
transform their core business opera-
revenue streams generated by unlock-
tions in order to reimagine human-
ing and harnessing the value trapped inside the ecosystem that is developed through connectedness. One of the fundamental philosophies of Industry X.0 is to transform the core business systems and processes. By introducing modern architecture patterns and principles, legacy systems can be modularized and modernized which then opens opportunities to
Accenture Industry X.0 experts spent the day talking to visitors about real use cases with industry examples at ITAP 2018
introduce digital technologies into legacy systems. The digital technologies (e.g. microservices, analytics and immersive
CLICK TO WATCH : ‘ACCENTURE — REINVENT POSSIBILITY WITH INDUSTRY X.0’ 07 user experiences) introduce layers of
1. Transform the core – invest in
utilities that unlock the trapped value
digitization along with horizontal
from such systems and processes.
and vertical integration of enterprise
The value realization and operational
systems in core business operations
efficiency gains naturally lead to more
around R&D, product engineering &
viable cost economics. The savings
design, and manufacturing operations.
obtained can be subsequently appor-
2. Focus on experiences and
tioned to invest in rotating the business
outcomes – shift the business strategy,
strategy and innovation to the ‘new’ –
innovation focus, and core competency
an absolute imperative to sustain and
away from product centricity and into
thrive amidst the systematic digital
a needs-first true experiential platform.
transformation of everything. To
3. Rearchitect the ecosystem – to
consolidate, there are six foundational
identify, assemble and liaise with the
capabilities that should underpin the
right ecosystem partners to drive
digital business strategy to systemati-
innovation and differentiated capabilities.
cally rotate to a new digital business:
4. Innovate new business models – w w w.a c c e nt u re. com
MindSphere lets you speak with the Internet of Things Every machine holds a wealth of data. MindSphere – the cloud-based, open IoT operating system – leverages this data and makes it available for advanced analytics.
siemens.com/mindsphere
Siemens’ MindSphere: Empowering the Industrial IoT revolution and digital enterprise Industry 4.0 is here
End-to-end digital twin
Around the globe, industries are searching for new ways to optimize operations, improve products, increase sales, and reduce costs and risk. Automation, digitalization and the adoption of the Industrial Internet of Things (IIoT) are key requirements for companies that are embracing Industry 4.0, as they seek to lower costs, drive new efficiencies, and find new business opportunities.
The ability to simulate, predict and optimize products, processes, and services before investing and deploying is now a reality with performance data and insights from MindSphere. Creating digital replicas of physical assets, processes and systems, by using data from multiple sources, allows near-real-time representation of how IIoT devices operate throughout their lifecycle.
During the race toward IIoT, however, some have struggled to unify disparate assets that lack standards or a universal method of connection. Enterprises are faced with proprietary and legacy applications, on-premises infrastructure, and piecemeal solutions that can be barriers to transforming and reinventing their business.
With Siemens’ portfolio of solutions to deliver a complete end-to-end digital twin, rapid and efficient prototyping and accurate modeling empower closed-loop feedback and continuous optimization of new products, production, and performance—at minimal cost.
Enter MindSphere MindSphere is a cloud-based, open IoT operating system developed by Siemens, that enables industries to easily connect machines, devices, and physical infrastructure to the digital world. With extensive device and enterprise connectivity, MindSphere enables powerful industry solutions with advanced analytics, as well as complete digital twin methodologies and tools throughout the value chain.
Transforming big data into smart data The MindSphere operating system allows you to quickly connect, bring data into our operating system, and then build applications that can turn that data into business value.
“The MindSphere team at Siemens is very excited to be working with Accenture as a MindSphere Platinum Partner. The Accenture Industry X.O vision fits perfectly with the transformative business opportunities of introducing Siemens’ MindSphere IoT operating system into client environments. Partnering with Accenture gives Siemens the ability to leverage MindSphere with Accenture’s outstanding integration abilities and deep industry knowledge, to help enable our clients’ digital transformation journeys.” Paul Kaeley Senior Vice President Global Partner Ecosystem Siemens PLM Software
Applications
Accelerate digital transformation With an end-to-end IIoT digitalization approach you gain: – – – – –
End-to-end IoT security Managed service platform Extensive connectivity options Open platform-as-a-service Multiple IaaS in public, private, hybrid cloud and on-premises – Advanced analytics – Global scalability
MindSphere Connect
Companies connecting physical assets and IT systems to the digital world are already reaping the benefits, sharpening their competitive edge, and realizing greater performance and profitability. It’s never too late to begin or accelerate your digital transformation journey, and MindSphere can help you harness a new world of IIoT potential.
siemens.com/mindsphere mindsphere.io/partner Note: MindSphere is a registered trademark of Siemens AG.
by offering consumer experiences,
more than a moment; what is 4.0 today
leveraging industrial consumerism
is quickly going to progress to 5.0, to
patterns to disintermediate and reach
then 6.0, and counting. The framework
the end consumers, while innovating
for digital transformations hence needs
new revenue streams and models.
to be constantly assessed, analyzed
5. Build the workforce – in a commensurate capacity by new skilling, re-skilling, and upskilling the next generation talent. 6. Manage the wise pivot – balance the investment, workforce, and funds
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“ THE ESSENCE OF INDUSTRY 4.0 IS BASED PRIMARILY ON HARNESSING OPERATIONAL EFFICIENCIES IN MANUFACTURING OPERATIONS”
and refreshed to take advantage of the rapid advancements. Secondly, it is important to acknowledge that the essence of Industry 4.0 is based primarily on harnessing operational efficiencies in manufacturing operations by leveraging technology to increase the Overall Equipment Effectiveness (OEE) which is typically defined as the product of Availability,
— Tilak Mitra, CTO Industrial, Managing Director, Accenture
Productivity and Quality metrics.
allocation between transforming the
increasingly favoring innovation around
core and rotating to the new.
the generation of new revenue streams
The term X.0, in Industry X.0, is neither
However, digital transformation is truly much more than just the operational efficiency gains. Business value is
that is not only driven by innovative
coined in error, nor it is a misrepresen-
As-A-Service business models but
tation of 4.0 (as in Industry 4.0): it has
also through hyper personalization of
a purpose and rationale. To begin with,
consumerism that is driving micro
the term X.0 is in recognition and
segmentation and hence an exponen-
acknowledgement of the fact that digital
tial expansion of the addressable
technologies are advancing at such
consumer base. Industry X.0 addresses
a rapid pace that the technology staging
not only the cost economics driven by
posts can no longer be pinned down for
traditional operational efficiencies of
Industry 4.0 but also the generation of
tions are only possible when they are
new consumer centric business models
not just episodic in nature, but strongly
and hence new revenue streams.
encouraged by their inculcation into the
X.0 signifies the exponential pace of
fabric of the enterprise. At Accenture,
progression in digitization.
Industry X.0 is one of the firm’s strategic
Digital transformations are technology enabled but business led. Bold innova-
growth areas and has aligned focus, investment, capabilities and expertise
E X E C U T I V E P R OF IL E
Tilak Mitra is the CTO of Industrial Manufacturing applied to the broad industry sector of Industrial. In his role, Tilak develops and drives global thought leadership and innovation around digital transformations, for Accenture’s truly world-class capabilities, solutions, and offerings, in Industrial and Industry X.0. He is responsible for combining his technology expertise and foresight with deep industry domain knowledge, in Automotive, Industrial Equipment, EPC and Freight & Logistics, to develop truly transformative solutions for a diverse set of clients. He also scales true lateral innovation by leveraging and combining his experience, insights and successes in adjacent industries like Oil & Gas, Chemicals & Petroleum, Aerospace and Electronics. Tilak is a master at abstracting and packaging deep technology landscapes into true business drivers, value propositions, and business models, and empower the C-suite to shape and drive their organization’s next generation transformations and innovations. He is also a prolific writer, having authored and co-authored three books and many journal publications. He blogs his ideas, thoughts and vision and firmly believes in scaled information sharing. w w w.a c c e nt u re. com
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© 2018 SAP SE or an SAP affiliate company. All rights reserved.
THE QUEST TO CONNECT DIGITALLY TO PERFECT REALITY. In a world fraught with economic, political and social uncertainty from tariffs to trade, regime changes and civil unrest to an increasing social influence on markets, businesses must reinvent themselves to stay competitive and survive. These pressures and those brought forth by the digital economy is turning industries upside down. Companies are relying heavily on the formation of highly agile supply chains to quickly capitalize on new opportunities and to break down old barriers. B:303 mm T:297 mm S:291 mm
Companies of all kinds are moving into industry sectors and markets previously shut off to them and competing for market share in completely new ways.
The days of mass production are yielding to customer expectations for mass customization as companies move away from a wholesale model to a more customer centric approach. Intelligence in the supply chain with smart products that can sense consumption and predict replacement needs are becoming the norm and customers are making purchase decisions based on an entirely new basis. Companies are expected to tailor their products to the unique needs of their customers in a highly variable configuration and fluctuating demand environment. And, on top of that, they expect this to be done at low cost, with the highest measure of quality, delivered in record time! A few years ago, in a meeting at Nike, I was witness to the marketing team announcing their intent to provide a uniquely designed shoe for every consumer. The supply chain,
design and manufacturing representatives were looking uncomfortable to say the least. How could they support such a seemingly crazy idea? Yet, they did it by creatively redefining and digitizing their supply chain processes from initial design definition to manufacturing and logistics. By taking advantage of this, my son, who is an aspiring MLB player now wears fully customized cleats bought for a mere 15% premium and delivered within a two-week window – an amazing “feet”. At SAP, we are helping our customers adapt to the ever-increasing demands of the digital economy by connecting their processes digitally across the entire supply chain. This enables a digital supply chain that transitions their go to market approach from cost savings and efficiency to a strategy that drives competitiveness and differentiation. We call this initiative Connect Digitally to Perfect Reality and while the subject touches on so many aspects of a company’s business, it ultimately gives the customer the perfect reality of their requirements – the perfect baseball cleats. Robert Merlo VP Marketing SAP Digital Supply Chain
“ THERE IS AN X FACTOR IN ACCENTURE’S INDUSTRY X.0 THAT CONTINUES TO DIFFERENTIATE OUR CLIENTS AS THEY INITIATE, ACCELERATE, INDUSTRIALIZE, AND VALUE REALIZE THEIR DIGITAL TRANSFORMATION JOURNEYS”
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strategy from building products to delivering outcomes through digital services and human-centered experiences around the physical product or an ecosystem of products – there is a palpable shift in strategic innovation away from product centricity to building true experiential platforms. Connected Products has a pathway that typically follows the progression from Products, to Products & Services, to Products
— Tilak Mitra, CTO Industrial, Managing Director, Accenture
& Differentiated Services, and ultimately
to be commensurate with the industry
potentially more exponential, uptake
direction and demands. Accenture
path. While the first wave of maturity of
continuously refreshes, refines and
connected products enhances products
leverages the Industry X.0 framework
and the spare parts sales, the second
to not only help its clients build a strategic
wave of Products & Services introduces
business case and roadmap for digital
value through offering customized
transformation but also help them
after-sales plans and hence increased
initiate, prototype, demonstrate value,
customer touchpoints and engagements.
and then industrialize and sustain their
Products & Differentiated Services
digital journey.
opens channels for upselling more
Innovation in Industry X.0 broadly
to Products As A Service. The benefits and value realization follow a similar, but
premium services fostered by increased
touches the disciplines of Connected
maturity and sophistication of the
Products, Connected Operations,
product and its overall performance.
Connected Worker and the Connected
Products As A Service opens entirely
Enterprise. Across all the disciplines
new opportunities for different economic
there is a resonating shift in business
models like risk-and-reward based
CLICK TO WATCH : ‘WEF 18 — ACCENTURE — INDUSTRY X.0: DIGITAL REINVENTION OF INDUSTRY’ 15 revenue sharing, ‘pay for what you
transformations resulting in:
consume’, as well as other innovative
1. Autonomous robots – which
consumption-based payment models.
are enabling smart, connected and
The value progression not only increases
intelligent machines to collaborate
the number of touchpoints along the
alongside humans in transforming
consumer’s interaction with the product
business processes.
but also increases the addressable
2. Horizontal and vertical integra-
customer base. It is the layers of utility
tion – of the enterprise and business
that are innovatively engineered into
ecosystems (think of partners and
the connected product that fosters the
suppliers) to develop real-time integrat-
exponential uptake; a few of which go
ed views of data and networks across
on to disrupt the market.
the value chain.
From a technology standpoint,
3. AR/VR – that is reimaging
a set of digital technologies are settling
assisted diagnostics, support and
down to form the foundation of digital
maintenance. w w w.a c c e nt u re. com
4. Additive manufacturing – where technologies like 3D (and most recently 4D) printing are used for production of small batches of highly customized and programmable products. 5. Cloud – that has helped in commoditizing the compute, storage and network consumption among other well-known advantages of scale and the sharing economy. 6. Simulation – providing the ability to digitally simulate entire production assembly lines for rapid prototyping and innovation before even the
from the cyber threat vectors that
physical construction has started.
are continuously on the rise as more
Think digital twins!
systems gets interconnected.
7. Big Data & Analytics – that is truly
The Industry X.0 framework fosters
enabling massive scale data processing
the convergence of both strategy-led
and insight generation targeted at
as well as technology-led initiatives
timely decision making across the key
with the methodical and systematic
business processes.
focus of helping organizations formu-
8. IIoT – i.e. the Industrial Internet
late an innovation driven strategy and
of Things that is enabling the infusion
pathway for digital transformation that
of intelligence into products, process-
is underpinned by both quantitative
es, and services that communicate
and qualitative business value.
with each other and humans over a global network.
An example of a qualitative lever is a business strategy around industrial
9. Cybersecurity – ensuring that
consumerism. For example, the essential
the enterprise assets, both physical
philosophies of industrial consumerism
and IT infrastructure, are truly secured
are based on the tenets that: w w w.a c c e nt u re. com
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“ IT IS IMPORTANT TO DEVELOP PRODUCTS WITH A MINDSET THAT IS NOT PRODUCT FIRST BUT INSTEAD IS DRIVEN BY VALUEDRIVEN END-USER EXPERIENCES” — Tilak Mitra, CTO Industrial, Managing Director, Accenture
1. The loci of power have shifted out 18
is more collaborative, and ultimately more co-creative, than the current consumption driven mindset. Innovations that are driven by such mindsets are proven to open up new opportunities and hence revenue streams. Examples of quantitative value levers are often use-case driven. In boosting operational efficiencies, untapped or unrealized value is more often than not related to availability,
of the organizations and into the hands
productivity and quality of not only
of the consumer. The ubiquity of choices
the operational processes but also of
is leading consumers down the path of
the final product that is built. Some
intolerance to anything that is medio-
of the use cases seen as very common
cre; they have multiple choices to shift
across a wide diversity of industries
to other brands.
are around:
2. Since the choice and control are now in the hands of the consumers, it is important to develop products with a mindset that is not product first but instead is driven by value-driven end-user experiences. This will be
• Optimized asset utilization. • Asset downtime prediction and reduction. • Production throughput and yield optimization. • Reduction of total maintenance
imperative for some organizations, e.g.
cost – proactive reduction of
industrial manufacturers and retailers,
repair and fix cycles.
so as to leverage the increased number
• Early detection and
of consumer touch points (with the
mitigation of operator related
connected products) and convert them
productivity losses.
favorably into a consumer behavior that
• End to end supply chain visibility.
• Q uality early warning on both process and product quality parameters. Another dimension of quantitative value lever is delivered through executing on laser focused initiatives targeted at cost take outs across the various operating business units. Applying the proven framework of Zero-Based Budgeting (ZBB) into manufacturing processes and operations has proven dividends on significant cost take outs. Accenture uses the framework called ZBx where it applies its uniquely tailored techniques of Zero-Based budgeting to spend (ZBs), to supply chain (ZBSC), among other pertinent dimensions. Applying ZeroBased Spend (ZBs) and Zero-Based Supply Chain (ZBSC) techniques and methods to the Cost of Goods Sold (COGS) brings a unique dimension to optimizing operational efficiencies in manufacturing and is leveraged as a part of the Industry X.0 framework. In order to make Industry X.0 real for our clients, it is important to have an implementation and execution engine – one of Accenture’s flagship differentiators in Industry X.0, as it pertains to w w w.a c c e nt u re. com
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the implementation of digital transformations, is called the Digital Services Factory (DSF). DSF is an execution framework that packages a continuously refreshed set of processes, tools, skills, advanced digital technologies and operating models that are carefully designed and packaged to accelerate the clients’ digital transformation journeys. The primary challenge it addresses is time to market – not only does it takes an enormous effort to bring innovation to market but also some laser focused discipline to pivot on a shifted business
“ A VISIT TO ONE OF THE ACCENTURE INNOVATION CENTERS IS OFTEN A STEPPING STONE TO SHOWCASE THE ART OF THE POSSIBLE IN ADVANCED DIGITAL TECHNOLOGIES AND INDUCE CONVERGENT THINKING TO FORMULATE OUR CLIENT’S DIGITAL AGENDA” — Tilak Mitra, CTO Industrial, Managing Director, Accenture
strategy, thinking, and core competency
with the client, bringing in not only the
that is away from a products-first and into
best capabilities of Accenture, but also
a needs-first, outcome-driven innovation
that of the ecosystem’s partners and
model. DSF works by offering an end-
alliances, to collaborate and co-create
to-end innovation service: from ideation
along with the client’s best minds. The
to prototyping, industrializing, scaling,
customized outcomes are then quite
and finally operating the digital business
easily fabricated into the client’s unique
– a combination that is hard to aggre-
ecosystem. Clients are encouraged to
gate and harmonize. The framework is
first try using the execution engine
customized to suit every client’s unique
before they buy fully into it. Once used
requirements as well as their current
and implemented, and once the value
maturity vis-à-vis their desired state in
realization benefits are obtained through
their digital transformation journey. One
DSF, the clients gain an innovation
of the core principles of using the DSF
engine and a well-established factory
is that it is executed as a joint venture
for building, hardening, and offering w w w.a c c e nt u re. com
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“ NOTHING SUCCEEDS LIKE SUCCESS AND LEVERAGING THE INDUSTRY X.0 FRAMEWORK FOR DIFFERENTIATED ADVANTAGES – OF INNOVATION, AGILITY, AND TIME TO VALUE, IS NO DIFFERENT!” 22
— Tilak Mitra, CTO Industrial, Managing Director, Accenture
digital services to their end customers.
of innovation, agility and time to value
There are way too many organizations
– is no different. Although there is
who have already dipped their feet
a significantly growing number of case
into innovation through a series of
studies that exemplifies the true value
prototypes and proof-of-concepts.
of leveraging the Industry X.0 frame-
However, and as is often seen, it is not
work, two which best illustrate this are
until the time comes to industrialize
Schneider Electric and Biesse Group.
a service or a product or an offering that the true value of DSF comes to
SCHNEIDER ELECTRIC
the advantage – in terms of scaling an
Schneider Electric is a French multina-
innovation fast and accelerating an
tional corporation that specializes in
offering to market, DSF is the answer.
energy management and automation
Nothing succeeds like success,
solutions spanning hardware, software
and leveraging the Industry X.0 frame-
and services. Schneider wanted an
work for differentiated advantages –
asset monitoring solution to monitor
and together they developed and piloted their digital transformation program leveraging the DSF. By collecting data and applying AI and deep learning algorithms, Accenture helped to not only develop and industrialize the service offering but also an operating model to operate it at scale. The service offering helped to not only prevent critical asset failure but also prevent power grid downtime. The true value came when Schneider Electric realized its time horizons from ideation to field enablement were cut from its typical three-year timelines down to the heat and humidity of its electrical
a whopping eight-month cycle. The
distribution assets. They wanted to use
true power of Industry X.0 and DSF
small wireless thermal sensor technol-
was realized.
ogy for sensing, coupled with the LORA wireless protocol for communication.
BIESSE GROUP
Monitoring the heat signature of its
Biesse Group is a global leader in
critical assets is extremely important
technologies for processing wood,
to Schneider not only to extend their
glass, stone, plastic and metal. It
lifetime but also from a safety stand-
designs, manufactures and distributes
point. This was a very important
machines, integrated systems and
program for Schneider – important
software for manufacturers of furniture,
enough that it could not wait for their
door/window frames and components
typical three-year timelines to take an
for the construction, shipbuilding and
innovation from ideation to the field.
aerospace industries. Based on
Schneider teamed up with Accenture
customer research and the company’s w w w.a c c e nt u re. com
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strategy to develop true experiential
using the Accenture Connected
platforms with new digital capabilities,
Platforms as a Service (CPaaS) IoT
Biesse Group wanted to improve
platform deployed on Microsoft Azure.
operational efficiencies, reduce costs
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The platform’s flexible architecture
and open up new revenue streams
and preconfigured IoT services enabled
such as machine usage analysis and
the team to reduce the overall program
production process optimization, much
complexity and duration using pre-built
beyond just machinery production.
and pre-configured architectures,
As part of the roadmap, Biesse Group
technologies and APIs. This enabled
customers would be able to choose
Biesse Group to start piloting a solution
from different subscription levels that
to clients in only five months. The solution
offer an extensive range of features
was piloted across eight machines at
from remote diagnostics, warnings and
a subset of customers with services
alerts to more sophisticated production
like preventive maintenance alerts,
process optimization capabilities that
machine management and manufac-
help improve overall business produc-
turing events analysis. The pilot helped
tivity and customer satisfaction. They
Biesse improve customer service and
collaborated with Accenture to build the
loyalty, reduce warranty and mainte-
business case, an operating model, and
nance costs and obtain real-time
a cloud-based pilot and roadmap, for
customer data and alerts. The insights
a connected asset management solution
from the field helped Biesse to improve product development, adding features that would be beneficial to the customer. These insights also enabled the company to develop closer customer relationships by providing suggestions on how to get the most productivity and efficiencies from its machines. For customers, the flexible menu of services helps to improve machine productivity and
25 customer satisfaction by minimizing
continuous exploration, looking for new
machine outages through predictive
breakthrough thinking and adopting
maintenance and in-depth analytics.
a culture that fosters an innovation
Based on the pilot’s success, the Beisse
engine. In order to keep up, the rate of
Group planned to roll out services
innovation must also be exponential.
encompassing 20,000 machines; the
Organizations need to be bold enough
progression from pilot to industrializa-
to encourage continuous exploration of
tion and accelerated scale out is where
innovative ideas to stay relevant in the
the value of leveraging the DSF execu-
digitally disruptive market. Business
tion framework became paramount.
leaders must not only embrace but also
To reiterate, it is important to acknowl-
foster a business culture that encour-
edge that true innovation cannot be
ages bold innovations. At Accenture it is
sustained through episodic attempts.
seen as important for even the smartest
Innovation should be a continuum,
of business and technology leaders to
embracing an embedded fabric of
get away from their daily business w w w.a c c e nt u re. com
routine; quite frequently the best ideas are triggered when leaders and executives are taken out of their daily grind and immersed into an environment that not only fosters high impact disruptive thinking but also provides an opportunity to experience the art
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“ ACCENTURE BELIEVES IN BRINGING ITS CLIENTS INTO ITS GLOBAL INNOVATION CENTERS THAT ARE TRUE SHOWCASES OF DIGITAL TRANSFORMATIONS IN THE FIELD OF INDUSTRY X.0!” — Tilak Mitra, CTO Industrial, Managing Director, Accenture
$34bn Approximate revenue
Dublin Company HQ
449,000
Approximate number of employees
relevance. While some demonstrations focus on operational efficiency gains some others demonstrate the art of
of the possible that may be applicable
the possible in hyper personalization,
to their business.
industrial consumerism and generating
Accenture believes in bringing its
new revenue streams. Client leaders
clients into its global innovation centers
brought into such centers are allowed
that are true showcases of digital
to explore the true art of the possible
transformations in the field of Industry
in technology-led digital disruptions.
X.0. These innovation centers are set up
This induces their creative ideas as they
in true manufacturing like facilities that
get to touch, feel, and play around with
showcase a diverse display of advanced
the solutions on display. More often
digital technologies with industry
than not, there is at least one solution
and make their own. Seeding innovation through such client visits at Accenture’s Innovation Centers have shown startling results for clients and continues to be one of the key innovation entry points for Industry X.0. One of the most recent additions is the Detroit IIoT Innovation Center that was opened earlier this year. Clients are highly encouraged to come visit one of the centers and experience how Accenture can truly help them in their digital transformation journey. Industry X.0 is truly transformative and is one of the strategic areas of priority as Accenture aligns itself to client needs, demands and expectations. In the current era of digital industrialization, it is Accenture’s idea that sparks their interest; clients
structured, systematic, and outcome-
are encouraged to explore further. In
driven way of encouraging its clients
the subsequent session client leaders
to approach us with a problem or an
are taken through a very focused design
idea, and take away with them an
thinking workshop, organized at the
innovation that helps them accelerate
Innovation Center, that is facilitated by
to market and get into a position of
a highly trained and specialized team,
competitive differentiation.
and in which the areas of interest are
There is an ‘X factor’ in Accenture’s
aligned to their own business process-
Industry X.0. Come and experience it to
es. The outcome of such a few hours of
drive differentiation for your business.
high-octane workshops results in the ideation of the most innovative ideas that our client leaders get to take away w w w.a c c e nt u re. com
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