WHAT'S HAPPENING AT THE CO-OP

FROM THE IT DEPARTMENT...

Multifactor Authentication (MFA) is coming soon. Laura, Lori, and Joe have been in meetings with NISC about their new MFA service. MFA is an authentication method where you are granted access to an application after presenting multiple pieces of personal identification, such as a password and a code through email or text. You may have already experienced the need for MFA if you do online banking or pay bills online. Many times, once a password is submitted, a code is sent to you via text message or email that needs to be entered to allow access into your account.

Coming this spring, to get into our servers, VPN, and cloud environment, MFA will be required. This is the next step in updating our security measures. There are several reasons we are moving to MFA – it will help to protect member and employee information in the event of a cyberattack, it is a requirement for the cooperative to maintain its cybersecurity insurance, and it is a best practice.

As we begin to understand more about MFA, IT will send updates and will let you know how it will affect your login experience.

IN MEMBER SERVICES...

Cooperative Insights, in coordination with Butler Rural Electric Cooperative and Touchstone Energy, has initiated a market research study to better understand member perceptions toward residential solar energy. Member feedback from the study will help us understand member preferences regarding residential solar, understand reasons members choose residential solar or not, gain insights on members’ expectations of electric cooperatives regarding residential solar, and understand members’ experience of residential solar.

Cooperative Insights released a screener survey to members January 30. A formal email invitation to participate in the online activities to targeted members will be sent February 6.

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Employee birthdays

JANUARY

Julie Abbott

January 11

Adam Osborn

January 22

Kara Hendrickson

January 25

FEBRUARY

Mike Murray

February 3

Kelsey James

February 6

Missy Moore

February 9

Darlene Thompson

February 21

Cheryl Mathews

February 26

MARCH

Lisa Broermann

March 4

Larry Hornung

March 12

Rodney Taylor

March 15

Bob Conrad

March 24