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What's happening at the co-op
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We're working with NRECA Market Research Services to complete member satisfaction surveys by phone and email. The surveys are random, so not every member will be contacted. Members will receive the surveys in March.
We strive to provide all members with exceptional service. By participating in the survey, members will help us make decisions that benefit them. Their thoughts and opinions matter to us.
Members have extra time to pay their electric bills during the winter season, when higher than normal bills are common due to increased heating system use. From November 1 through April 15, members have 10 extra days to pay their bill without disconnection. These 10 days begin the day after our due date, which is typically the 20th of the month. If the 20th falls on a weekend or holiday, the due date is moved to the next business day.