Issue #3 July 2015
MAGAZINE QATAR AIRWAYS Best Crewfie The World's Best Airline 10- ACabin DifferentCrew Perspective Beauty Tips For
Ever?
Managing Crew Conflict
5 Confessions of a
Long Haul Flights
Private Jet Cabin Crew
5 WAYS TO DRY YOUR Cabin Crew In NAILSAlejandra FAST! Focus:
What Does Your 6 successful celebrities Social Media Profile who at You first… Sayfailed About ?
7 Health & Beauty Habits Every Cabin Crew Needs 5 Budget Yoga Retreats
Sleeping S ecrets D e f i n e For A H appy C rew Happiness! Now Pursue It! You Know You've a cabin 4 Been SUMMER LIFE crew for too HACKS CABIN CREW CAN’T WITHOUT longLIVE if this is normal for you Issue #4 Aug 2015
6 Beauty Habits 7 things That Give successful Cabin Crew Wrinkles candidates do
www.cabincrewexcellence.com
differently
A MESSAGE FROM MONICA & SIMONA Can you believe another month has passed? Time really does fly and so do we, yet we are always excited to find time to bring you a new edition of useful content that’s guaranteed to help you stay informed, healthy, motivated and, of course, beautiful. Together we get to know Samira - the owner of the infamous passenger crewfie, we talk success and staying consistent to achieve it, we share a handful of useful tips for long haul flights, we discover in Alejandra yet another fascinating happy nomad of the sky and learn what might be the secrets to beating jet lag. We open our arms to Moira Tomescu, an experienced cabin crew and our newest contributor to the magazine and we hope, as always, that you enjoy reading the magazine as much as we love putting it together for you.
Forever bringing you amazing content that will inform, educate and inspire you to be excellent in everything you do! The Cabin Crew Excellence E-Magazine is a fun and informative reflection of our incredible passion for the aviation industry. Within its pages, you will find everything you need to work hard, play harder, and be inspired to become a better version of yourself.
www.cabincrewexcellence.com | The World’s No#1 Magazine For Cabin Crew All Content Within This Publication & The Website www.cabincrewexcellence.com Is Copy Right Protected & Owned by Cabin Crew Excellence Copy Right - Disclaimer - Terms Of Use
OUR STORY
Issue #4 Aug 2015
www.cabincrewexcellence.com
www.cabincrewexcellence.com
Issue #4 Aug 2015
www.cabincrewexcellence.com
06 10
Best Crewfie Ever?
You Know You’ve Been Cabin Crew For Too Long If This Is Normal For You
13 16
Sleeping Secrets For A Happy Crew
22 26
Cabin Crew In Focus: Alejandra
10 Cabin Crew Beauty Tips For Long Haul Flights
31 32
Managing Crew Conflict
7 Things Successful Candidates do differently
7 Health & Beauty Habits Every Cabin Crew Needs
43
5 Confessions Of A Private Jet Cabin Crew
45
5 Budget Yoga Retreats
Best Crewfie Ever? Remember this contagiously-positive cabin crew selfie? If you loved it as much as we did, you are about to get to know the generator of all that happiness. Samira Bada-Marghadi is this month’s cover girl and today she told us a little bit about herself and what keeps her going with such force and positivity after more than a decade of flying.
Tell us a little bit about the Cabin Crew Samira
1 2
I am a 33 and I live in The Netherlands. I am happily married to Hafid and the most privileged and proud mother of two beautiful girls - Inaya (6) and Sophia (4). I work for Transavia (the daughter company of KLM operating out of The Netherlands and France) for over 13 years and it feels like my second family. I started out as a cabin-crew and I’ve been a purser for the past 7 years. I am blessed to work for a truly wonderful company, with dedicated and hardworking colleagues on the ground and high in the sky.
What keeps you so amazingly positive? Well, first off, my mother always tells me to smile a lot, even when there is no reason to. It solves a lot of problems without you even noticing it and a simple smile gives others the instant feeling of acceptance and being open to them. Second, I have the privilege to do what I love and love what I do! Having a job which brings you joy and laughter and gives you the possibility to help or assist other people is just amazing. The satisfaction of saying goodbye to my passengers and seeing them leave the aircraft happy, positive and thankful doubles the energy and positivity for me!
Issue #4 Aug 2015
www.cabincrewexcellence.com
3
What prompted you to take the infamous passenger selfie? Haha, the famous selfie! Well, it was very early morning and we were just preparing to leave for our destination Palma de Mallorca. Despite the early hour (04.30 am), I wanted to see happy faces so I greeted my passengers with a big smile and I got so many smiles back. Once they where all seated I was so excited, I grabbed the P.A. and told my passengers how much I enjoyed their presence and positivity and that I wanted to make a selfie. The passengers where so excited and spontaneously put up all their hands and ‌ 'Click'!
Did you think it would viral the way it did?
4
I had no idea! It was kind of a shock to me, because suddenly everybody was sharing the selfie and strangers were placing comments. There were even passengers who recognised me from previous flights. It was so special to read their comments and I was truly humbled by the fact that so many of them remembered me. Social media is so powerful!
5
What's the next big idea on giving your passengers an unforgettable experience?
Well, what made the selfie so unique and this experience so special is the fact that it was so spontaneous and out of the blue. The picture itself is authentic and real and cannot be copied. So the next best thing to do is just doing what I love most - making sure my passengers have a safe and comfortable flight with Transavia. That is my number 1 priority. As for how to make a flight unforgettable? Well, this is what works for me and the best advice I would give: just be yourself, have fun, love your job and you will shine‌ and your passengers will notice that. And most importantly, SMILE!!!
Issue #4 Aug 2015
www.cabincrewexcellence.com
Get The Platinum Package, Click Here >>
Issue #4 Aug 2015
www.cabincrewexcellence.com
www.cabincrewexcellence.com
You Know You've Been a cabin crew for too long if this is normal for you
You can guess a bag’s weight just by looking at it Yep, a quick look at the content of a bag will tell you its approximate weight without even touching it.
You use the 24 hour clock “Dinner at nineteen hundred local time then” - sounds familiar?
You can pack for a one week getaway in a carry on bag That’s one benefit of packing so often, you learn to travel light. But the real reason why we choose to do it when traveling for personal reason is because we get the last priority for boarding and our bags get loaded last. After spending the first days of a few vacations in the hotel robe or bathroom towel, you get to know better than to check in bags only to carry a ton of clothes you’ll never even wear.
You always have a bag fully packed with clothes to suit at least 2 seasons I don't know about your airline, but in most operations I've flown for the “get-ready” time when you get pulled out of stand-by is 1 hour if you’re lucky, 30 minutes in some cases… There’s no way you can take to packing in such a short time as well. So you better have your bag packed for any destination and season. You live and you learn hey?..
Issue #4 Aug 2015
www.cabincrewexcellence.com
Your bathroom is full of miniature hotel toiletries No, we aren't thieves, we just love miniature amenities because it’s easy to travel around without having a bunch of liquids and gels that can spill into our bag not to mention the weight of full size bottles and containers. And since hotels offer them for free with daily refills, why waste it?
Your thighs are covered in bruises from passengers’ elbows and seat armrests Yes, we often look like we are victims of domestic abuse, but it’s just the result of rushing through the isles and occasionally colliding with the seat armrests or random passengers’ elbows that extend outside their seat area. So don’t judge!
You’re eating your meals standing at the kitchen counter, even when you are at home A cabin crew can rarely (if ever) relax for long enough inflight to actually enjoy a meal from beginning to end. When you think that each crew looks after approximately 50 passengers on any given flight, it is no wonder that we eat our meals on the go so often it becomes a habit we automatically repeat even on our time off.
When you hear or see an airplane, the first thought you get is “Somebody is working up there” We have very strong empathy levels and immediate think of our cabin crew colleagues covering duty whenever we see a plane in the sky.
You’re catching a flight to a nearby country to get your nails done at a specific beautician Ok, you might think this is a bit extreme and too Paris Hilton but the truth is our grooming standards are very strict and we always have to look impeccable. Finding a beautician that can do our nails perfectly or cut or colour our hair right is very important and we go to great lengths to find the perfect beautician. We really hold on to her for dear life so taking a 1 hour flight for a beauty top-up is no great effort, especially when you travel on rebate tickets and you get to also catch up with one of your friends based in your beautician’s city. Issue #4 Aug 2015
www.cabincrewexcellence.com
Recruitment Calendar Open & Assessment Days From Around The World
Are The Major Airlines Coming To Your City? Check Out Your Recruitment Calendar & Never Miss A Date Again!
CV/Resume & Photo Services We Will Create A Professional Word-Perfect CV/Resume And Evaluate Your Photos To Help You Stand Out From The Crowd
Learn More >> Issue #4 Aug 2015
www.cabincrewexcellence.com
Managing Crew Conflict
The fact that the cabin crew community is mainly populated by us, women, is no secret. As it turns out, approximately 75% of the worldwide cabin crew population are female and 25% are male crews. Right … so mostly women in long metal tubes wandering around at 40.000 ft … Doesn't that sound calm and peaceful and stuff? Well, for the most part, flights go uneventful when it comes to crew situations. But you get a fair share of gossip, attitude and drama and with that comes conflict.
Whether you are directly involved in it or are just witnessing one, it is good to have a plan on dealing with it (or mediating it) as efficient as possible. First off, prevention is better than cure. So avoid, avoid, avoid! Always be courteous towards everybody around you, fellow cabin crews included. Remember that “leave your personal problems at the aircraft door” is easier said than done. Be considerate, most often a bad attitude is just the result of a personal problem weighing that person down and surfacing in the form of bad mood or rudeness. If you tried your best to avoid it and it hasn't worked, there’s a way for you to LEAD the conflict. Here’s how:
Listen! Whatever the situation, ask the person you are conflicting with what seems to be the problem. Maybe you’ve done or said something wrong without even realising?.. Listen actively, take genuine interest in the situation. Ask questions to understand what exactly is happening and nod occasionally to let the other person know he/she has all your attention.
Issue #4 Aug 2015
www.cabincrewexcellence.com
Empathise
with your colleague. Let her/him know that you understand how it feels to be in a certain situation. That will validate their feelings and will make them feel comfortable to open up to you even further. Most often than not, the problem is already solved once crew get to pour their hearts out to somebody that is willing to listen, understands and shows genuine caring.
Assess
the available options for a solution. What can you both do to improve the situation?
Decide. Agree on the best way to go about things so everybody can feel comfortable and continue to support your cabin crew team without further discussions.
When you try to find the source of the problem rather than deal with the effects, you deal with the root cause and, once solved, the problem is very unlikely to re-surface. Spread positivity and good vibes wherever you go and you’ll attract more of the same from everybody around you.
Issue #4 Aug 2015
www.cabincrewexcellence.com
CND Shellac Complete 4 Colour Starter Kit
Issue #4 Aug 2015
www.cabincrewexcellence.com
Sleeping Secrets For A Happy Crew
I know you all know the incredible bene3its sleep has on our bodies since so much time and resources are dedicated to increasing fatigue awareness and teaching us how to stop it in its tracks or deal with it when it sets in. But, for articles’ sake, let’s refresh our memory with those amazing benefits: better health, better memory, better mood and weight control, it helps us take better decisions and it lowers our risk of injury and pain. People who suffer from sleep disruptions and insomnias have a lot of health related issues like depression or illness. As operating crew, we either sleep too much or, most often, don’t get enough sleep. Being a crew also means that we (should) have a great ability to sleep in any hotel bed around the world at any time of day.
Issue #4 Aug 2015
Well… things are not always that simple. Our b o d i e s g o t h ro u g h t re m e n d o u s s l e e p disruptions as it is and then other problems like insomnia or fatigue kick in. So let’s understand a little bit better how our body works and what we can do to get better rest and minimum sleep disruption effects. The circadian rhythm is the fancy term for what we know to be our internal body clock. It is indeed like a clock that sets itself according to sunlight and controls our sleep and wakefulness on a 24 hour basis.
www.cabincrewexcellence.com
We all know that the adult human body needs an average of 8 hours of sleep per night but sleep consists, in fact, of several stages.
Here’s some more useful information: during the first 3 stages, our body grows tissue and bone, recovers, builds immunity and heals itself.
Stage 1 lasts for 5 to 10 minutes. It is a state of mindful rest when we’re not fully awake but not yet asleep either. The body relaxes and we sometimes have muscle twitching or a falling sensation.
We go through several sleep cycles during one night, with a complete sleep cycle being roughly 90 minutes long and every cycle having a longer REM stage than the previous one.
Stage 2 is a light sleep, the heart slows down and the body temperature decreases. Stage 3 is the deep sleep stage. Muscles are completely relaxed, breathing is slowed down and it is very difficult to wake up during this stage without feeling very confused, disoriented and uneasy. Stage 4 is the REM (rapid eye movement) one. In this stage the body temperature rises, the heart slowly accelerates but our muscles are completely turned off like in a paralysis state. That’s also when dreaming occurs.
Now that’s when you step in to help your body go through the major time differences with utmost ease. When deciding your wake-up time, always calculate how much sleep you get in terms of cycles, not hours. For example, 4 cycles x 90 minutes equal 360 minutes (or 6 hours). If you go to bed at 23:00, wake up at 05:00. If you wake up at 04.30 (probably during stage 4, the REM), you will have a very hard time adjusting. If you wake up at 05:30, you have entered another sleep cycle and the effect will be the same.
The same happens when you keep snoozing. You might fall asleep again and find it more and more difficult to get out of bed. Remember, you snooze, you lose. So do your math before going to bed and set your alarm right. If you want to go a step further and look at other factors that might improve the quality of your sleep, you might want to consider these points:
Issue #4 Aug 2015
www.cabincrewexcellence.com
50% DISCOUNT GET THIS NOW >> Issue #4 Aug 2015
www.cabincrewexcellence.com
1. First eat right, then sleep tight It is well known that some types of food can help us sleep better while other types should be totally avoided before bedtime.The star ingredient is said to be tryptophan. This is an amino acid found in dairy products, nuts, seeds and other foods and is said to help release serotonin in the body which in its turn promotes sleepiness and good mood. Now here are some great examples of what to have before going to sleep: a cup of warm milk with cereal, a cup of yogurt with berries, pita bread with hummus, a banana and a handful of nuts, porridge with raisins, a toast with peanut butter or a lettuce and tuna salad. Don’t forget about the classic chamomile tea with honey or, better yet, a vanilla infused rooibos tea. Nutritionists also underline the importance of some vitamins and minerals that have been associated with good sleep: calcium, zinc, iron, copper and vitamin B complex are just a few of those. What you should definitely avoid is highly processed, fatty, sugary, very starchy or spicy food. The big No-No is the caffeine found in coffee, tea or chocolate and which takes hours to be processed and leave the body. Stay away from fried food, red meat or fermented cheeses. These foods need quite some time to be fully digested, so your body will stay awake trying to cope with the task.
2. Avoid alcohol A small unit of alcohol may be ok, but more than that will make you lose your REM stage. You will have a fragmented sleep and will be dehydrated. When the body finishes processing the alcohol we wake up because the blood sugar levels drop and we feel thirsty and tired. Developing a relaxing bedtime routine and implementing it is a great way to train your body to unwind and prepare for sleep.
3. Take a walk or go jog in the park during the day Regular exercise and fresh air are key allies of good sleep. However, avoid any vigorous exercise a couple of hours before bed time because that will give you energy and jump start your metabolism. Switch to gentle stretching or yoga instead.
4. Prepare your room for a 5. Avoid any screens at bed comforting, good night - or time day - sleep Cool it down a little bit, make sure to switch off all lights and shut your blinds, especially if you are sleeping during day time.
Issue #4 Aug 2015
The light from TV, laptop, E-reader, phone has been shown to trick our brains and wake us up or keep us alert. Instead, opt for reading a good book while sipping your herbal infusion.
www.cabincrewexcellence.com
6. Discover aromatherapy Put a few drops of essential oil on your pillow or go for the readymade pillow sprays available at most drugstores. You might dream about being on a lavender field in the Provence region of France!
7. Take a warm bath and listen to relaxing music or sounds of nature playlist. 8. Visualise yourself sleeping or try the old but funny sheep counting technique Try to visualise white fluffy sheep jumping a white fence and start counting them. The sky is blue 10 sheep the grass is green 11 sheep. To sum it up, remember how important it is to give your body the amount of sleep it needs. Mix and match the tips and techniques in this article until you find what you like and what works best for you! Stay positive 20 sheep, Follow your dreams 21 sheep ZZZzzzZZZzzzZZZ
Written by MOIRA TOMESCU A passionate cabin crew with a lot of hobbies and a curious mind.
MAKEUP & BEAUTY SOURCED FOR CABIN CREW
Issue #4 Aug 2015
www.cabincrewexcellence.com
Makeup Brush Kit
Buy Now >>
Cabin Crew In Focus: Alejandra
Alejandra has been a very dear friend of Cabin Crew Excellence right from day one. She is the type of person that vibrates positivity across the oceans, you don’t have to meet her in person to understand how wonderful and happy she is. That’s the type of crew we want on our team any given flight and while we hope that will happen one day, for now we had to settle for only a little chit chat with Alejandra.
Tell us a little bit about yourself, Alejandra I am 32 and I was born in a small town in Buenos Aires, Argentina. I a m a n E n g l i s h Te a c h e r b y profession and practiced in different schools and language institutes till 2014 when I became a Cabin Crew for Austral Líneas Aéreas, one of the largest domestic airlines in Argentina. More commonly known by its shortened name, Austral has its main base of operations in Aeroparque Jorge Newbery, Buenos Aires and as of April 2013, the airline operates an all-Embraer 190 fleet.
Why Cabin Crew and when did it all start for you? I wanted to fly ever since I was little. In 2012 I had a trip around Europe with my father, which made me realise that dreams can come true. I was 29 and I was determined to become a Cabin Crew so I can show that determination, passion and enthusiasm at every opportunity. So I joined a Cabin Crew School in Argentina and loved the experience. I attended as many interviews as possible and tried many times after I finished the course to get my license. Every time I tried, I got closer and closer to the final interview. Then in 2014 I was called by Aerolíneas Argentinas for an interview and I passed all the stages. One year later now, I am still on cloud nine (literally) and I still can't believe it :) I am so thankful to Austral Líneas Aéreas for making my dream a reality and teaching me that dreams do come true and persistence pays off. I have the best job in the world and I couldn't agree more with the saying that goes, "Choose a job that you love and you won't have to work a single day in your life” I have realised that doing what you love is like winning the lottery every single day of your life
Issue #4 Aug 2015
www.cabincrewexcellence.com
How difficult was it to pass the interview? It was difficult because there were many stages to comply with, and all of them were rigorous and strict. First, I had to have my licence valid, and the validity is given by my medical exams which I had just done and passed. Many documents are also required, so fortunately all my previous preparation paid off. A lot of patience and determination is required to cheer yourself up during the wait and the process. You have to be your own cheer leader sometimes! :)
Do you still remember what you felt during your first flight? It was wonderful! I was so happy :) The crew was so professional and they all made me feel so comfortable, the Purser, my colleague Cabin Crews and the Pilots were all so supporting. My passengers were also very nice during all the flights that we operated on that day to different provinces inside Argentina. The take offs and landings we had on that day made me feel so blessed.
What’s the biggest challenge of the profession? For me it is to remain healthy and listen to my body, but I think I have learnt to do it. I try to sleep when I am tired and eat when I am hungry. Early morning flights are, for me, the hardest. But after a coffee or two, everything is wonderful again, and when I look at the amazing view of my office in the sky, I remember why I fought so much to be where I am.
You are a very positive person. How do you stay so positive and motivated when the going gets You are a very positive person. How do tough? you stay so positive and motivated when going gets tough? As they say, when the going gets tough, the toughthe get going :) I try to eat healthilybecause that keeps me in a good mood. I also focus on the good and positive things; as well as this: I smile as much as possible. So every time the going gets they and say, itwhen the goingwonders. gets tough, the tough get itgoing I try to eat healthily keeps in also tough, As I smile really works However difficult may :)be when you're sad, because try it andthat you'll see!me I have a good alsoisfocus on the goodthat and things; as well as this: I smile as as "spread" possible.happiness So been told by amood. friend Iwho a neuroscientist wepositive have what is called "mirror neurones", somuch we can every time when the going gets tough, I smiletheir and mirror it reallyneurones works wonders. difficult it may be when you're by being happy: people see you smile, activate However and generate similar feelings in their brain as sad, try it and you'll see! I have also been told by a friend who is a neuroscientist that we have what is called when they themselves also smile. They are the neurones of empathy. That's another reason for us to smile and to be with people"mirror who doneurones", the same so we can "spread" happiness by being happy: when people see you smile, their mirror neurones activate and generate similar feelings in their brain as when they themselves also smile. They are the neurones of empathy. That's another reason for us to smile and to be with people who do the same Issue #4 Aug 2015
www.cabincrewexcellence.com
CABIN CREW INTERVIEW ROADMAP Everything You Need To Pass First Time
CHEAT SHEET
CHEAT SHEET
CHEAT SHEET
CHEAT SHEET
Issue #4 Aug 2015
www.cabincrewexcellence.com
What about the biggest reward? What makes you the happiest about being a cabin crew? Definitely, happy passengers. When they are happy and thank me after a flight and tell me they had a nice experience onboard, that's when I feel I had a great day. Having the possibility to change a person's day for the better with every single and little detail or offer someone a solution to some apprehension and seeing their satisfaction is also really rewarding, as well as the fact of being able to take happy newlyweds to their honeymoon, or friends to their favourite holiday destinations, or reunite family members. To be able to greet the clouds every day, seeing stunning sunsets and dawns, and looking at the stars so close is another personal pleasure. I remember once when we had to wait for our turn to land in Misiones, one of the 23 provinces in Argentina, and the Captain, after the required authorisation, gave us the most beautiful view of the Iguazú falls there, which both passengers and crew enjoyed so much. The passengers were very happy, listening to the explanations of the nice view from above. That was a great present that the pilots gave us all on that flight, and the passengers applauded the landing as never before.
What is your favourite destination and why? Inside Argentina, it is Bariloche in the province of Río Negro, in the south of the country. The sightseeing is wonderful. I personally love cold weather, and you get a combination of rivers and mountains that is perfect for taking pictures and relaxing while having a picnic during a boat ride. Outside Argentina, it is Brasilia, which is a very modern city whose architecture is really worthy of photographs and study.
You are a very positive person. How do you stay so positive and motivated when the What is your career ambition? going gets tough? I would love to become an experienced Purser in my airline one day and also the best Instructor, to welcome As theyour say, when themembers going gets tough get going :) I try to eat healthilybecause that keeps me in a good mood. new crew andtough, teachthe them everything I know. I also focus on the good and positive things; as well as this: I smile as much as possible. So every time the going gets tough, I smile and it really works wonders. However difficult it may be when you're sad, try it and you'll see! I have also What you those a cabin crew job?so we can "spread" happiness been told by a would friend who is a advise neuroscientist that applying we have whatfor is called "mirror neurones", by being happy: when people see you smile, their mirror neurones activate and generate similar feelings in their brain as Preparation is vital, terms knowledge and also psychologically, as well for asus paperwork. Trytotobe with when they themselves also both smile.inThey areofthe neurones of empathy. That's another reason to smile and peopleprepare who do everything the same and have it ready and impeccable in advance. Ask for experienced advice! And believe in yourself: believing you can do it, visualising your goal coming true and acting as if your wish is already a reality is really powerful! Keep on and be persistent! Never give up and never lose faith or confidence in yourself. This does work! You can count on that :) Issue #4 Aug 2015
www.cabincrewexcellence.com
10 Cabin Crew Beauty Tips For Long Haul Flights Looking back I realise that when we started flying, over a decade ago, we weren't quite as spoiled with useful information, tips and tricks on how to stay healthy, fit and always looking fresh and beautiful. It was the age of trial and error and what we learned from our own experiences we shared within the community through word of mouth. Whether you’re just starting off your flying career or already earned your wings, here are 10 of our learned trades to keeping healthy, fresh and beautiful during long haul flights.
1. Use paraben-free face and body lotions or makeup products as much as possible. Those will be more forgiving with your skin during the long hours you spend in the dry environment of the aircraft cabin.
2. Remove your make up if you are taking inflight rest Use an alcohol-free cleanser and apply a hydrating mask. Our 2 favourite products for this routine are Clarins Instant Eye makeup Remover & Decleor Night Serum. Remember to change the pillow cover when you wake up, the next crew taking rest will have to apply their own face mask and not use yours that’s now sticking to the pillow.
3. Apply a hydrating body moisturiser before going to bed and use cotton, linen or wool pyjamas.
Buy Now >>
4. Before re-applying your makeup use again your cleanser, moisturise and apply an eye serum to help your eyes look vibrant and fresh.
Buy Now >> Issue #4 Aug 2015
Buy Now >> www.cabincrewexcellence.com
RIO SONICLEANSE EXFOLIATING CLEANSING & SMOOTHING SYSTEM
up to 30% DISCOUNT
BUY NOW >> Issue #4 Aug 2015
www.cabincrewexcellence.com
5. Avoid waterproof mascaras as those dry out the lashes inflight and make sure you wash it off your lashes without rubbing your eye makeup remover on your under eye area. The friction will redden your eyes and the product might get into your pores.
6. If you feel the air is too dry in the crew bunk, carry a warm wet towel to keep over your mouth and nose when falling asleep or bring a mineral water face mist and spray it on your face occasionally.
7. Walk around the cabin (if passengers are miraculously asleep and you are enjoying a little bit of downtime) or do circulatory exercises in the galley, especially before landing. It won’t only help your blood circulation (the effects of which you will feel in the long run) but it will also give you rosy cheeks and help you look fresh-faced.
8. Carry a dry shampoo to help your hair look clean and full of volume after inflight rest. If you’re anything like us, you will feel your hair is filthy after every single flight. That’s because of the cabin environment, although you might argue that it’s only in our minds :). That will work miracles on post-flight dirty hair so you can catch up with your friends or go for a nice dinner with the crew immediately after reaching your hotel.
9. Brush your hair with a wooden brush to avoid static electricity making your hair all moody. If you get the time to brush your hair for a little longer, the wooden bristles will massage your scalp quite nicely - that’s one of our favourite routines, especially after flight.
10.Try to stick with water based foods (like fruits and vegetables) so you can hydrate your body from within while also keeping it well nourished with antioxidants and fibres to avoid bloating.
Issue #4 Aug 2015
www.cabincrewexcellence.com
IN SHOWER TANNING
BUY NOW >> Issue #4 Aug 2015
www.cabincrewexcellence.com
Ruby Woo Lipstick
Buy Now >>
7 things successful candidates do differently
During every recruitment drives we see candidates that are successful through all the interview stages and we see those that haven't succeeded YET. Whenever we speak to candidates before their interview, they all seem 100% confident in their chances at passing the interview, although most haven't done anything to really prepare in advance and are mainly relying on personal charm and … luck! When we speak to the same candidates after their interview, 95% (or more) of them are unsuccessful and they can’t seem to grasp the exact thing they could’ve done better.
We tell you time and time again that preparation is key and personal charm can only take you so far. Through the many years of coaching thousands of candidates to interview success, we identified a series of points successful candidates all have in common.
1. They Have A Better English Level English is the language of aviation and understanding or speaking it with ease is a “by default” requirement for any airline. In a fast-paced environment where you work with such a culturally diverse clientele, not understanding your passengers or colleagues’ requests will have a major impact on the quality of service you are able to deliver. Happy passengers translate into returning customers and therefore revenue, unhappy passengers… into an upset employer.
2. They Do Their Research If you don't know the first thing about the airlines hiring, how to apply (whether online or at a recruitment event), where and when are the next interviews for the airline you aim to fly for and what are the exact requirements for a cabin crew role, how can you know if you fit the role or what you need to do to get in front of the interviewing team and impress? Successful candidates get involved in their own pursuit of the job; they are thorough in their research and that pays off at the interview.
Issue #4 Aug 2015
www.cabincrewexcellence.com
3. They Look For Advice In The Right Places Looking for support groups and individuals who sympathise with them gives many a lot of comfort and that’s perfectly understandable. The problem appears when candidates (especially after failing one interview) rely on social media groups for advice without questioning wether it is worth following or not, whether it is professionally valid or not. Getting an opinion on how to deal with an interview stage or another is very different than getting expert advice on the same topic. Successful candidates understand the difference between random opinions (often given by candidates who also failed at least once and, therefore, don't know any better) and advice worth following. 4. They Prepare Working with people (the core of the cabin crew profession) is not an easy task and being able to deal with different situations that might come up requires advance preparation. Simply knowing the requirements doesn't help, you need to get off your behind and meet those requirements. Being able to assess your abilities with objectivity and self-criticism is very important. Candidates who speak poor English, don't know how to present themselves through their CV and photos (because they haven't done their research) continue to show up for interviews and fail and still wonder why they are getting rejected. Learn better English, loose weight, take proper pictures and have an impeccable CV, in one word: PREPARE!
5. They look the part Image is everything! If you look at any airline’s advertisements, cabin crews are at the core of the airline image and the number one ambassadors that carry that image around the world. Successful candidates aren't necessarily catwalk models or incredibly beautiful, but they understand the importance of image and portray it at the interview with utmost elegance through the way they speak, behave, compile their application, through every single thing they do or say.
6. They understand the industry Listing a set of character traits or saying you are capable to deliver the airlines’ promise to its passengers isn't something recruiters choose to take for granted. The interview stages are designed to differentiate between the truly valuable candidates and those that don't really understand the essence of the hospitality industry. Successful candidates simply understand people and their needs and know how to use their resources to provide an excellent service. Understanding what lies in the centre of this profession and knowing how to deliver exactly what it requires is what places them ahead of all the other applicants.
Issue #4 Aug 2015
www.cabincrewexcellence.com
7. They Rise To The Recruiters’ Expectations If this job was just about the “smile and be yourself” selection criteria, the success rate for candidates wouldn't be as low as 10%, wouldn't you agree? Hundreds of thousands show up every year, smiling and being themselves, and yet 90% or more of them continue to fail the interview. Successful candidates understand what the hospitality industry is all about and give the recruiters exactly what they are looking for.
How Many Times Have You Failed Your Cabin Crew Interview?
GET SERIOUS ABOUT PASSING YOUR CABIN CREW INTERVIEW CLICK HERE >>
Issue #4 Aug 2015
www.cabincrewexcellence.com
What If You Had… Every Tool You Need To Impress The Recruiters & Become A Cabin Crew With A Major Airline ?
You DON’T Need A Classroom You DON’T Need Opinions You DON’T Need Luck
YOU NEED RESULTS Chose Your Tools & Finally Prepare For Success Issue #4 Aug 2015
www.cabincrewexcellence.com
7 Health & Beauty Habits Every Cabin Crew Needs “Discipline is doing the right thing even when you don't feel like doing it Whether you are aspiring to become cabin crew or have already earned your wings and taken to the amazing skies, it is no secret that the profession has its own challenges and paying attention to our every day habits is essential to staying as healthy and beautiful as ever. Through the years, we got to understand the major drawbacks and developed a few habits that improved our overall lifestyle and we wanted to share it with you too. So here it is:
1. Squeeze in a jog or power walk before and/or after flights One year into my flying career, I was already feeling the impact of flying and the hectic schedule on my body. I slowly started taking power walks, then jogging for 15 to 20 minutes before and after flights and it has changed the way I felt completely. Not being a coffee drinker, this was my perfect energiser and it would make me feel so much better, especially after a long flight. The quality of my post-flight rest improved, my metabolism got faster and the practice soon became a routine as integrated into my schedule as brushing my teeth. It is a habit that prompted me to wake up half an hour to 40 minutes earlier for each flight, but it is all worth it in the long run.
2. Take alternating hot and cold showers before and after flight This is a bit of a challenge getting used to in the beginning but it has so many benefits, I knew I had to pull through it. I would start my shower with hot water (as hot as I could tolerate) for 1 minute, then switch to cold water for 30 seconds and I’d repeat this cycle 7 or 8 times or approximately 10 minutes. Once I got better at tolerating the highs of both extremes I increased the hot water time to 2 minutes and the cold water one to 1 minute. This improves your circulation, muscle toning and helps you loose weight. 3. Moisturise well That’s another habit I learned the hard way when my skin got so dehydrated it was flaking all over my body not to mention itching like there’s no tomorrow. This is very uncomfortable, not to mention the beauty implications, especially for ladies. If you don't want to be covered in stretch marks anytime soon, lather in moisturiser before your flights and after your post-flight showers. The Vaseline Pure Petroleum body lotion has been my best friend throughout my flying career and my face skin has been massively spoiled by my nourishing Aroma Night from Decleor.
Issue #4 Aug 2015
www.cabincrewexcellence.com
Issue #4 Aug 2015
www.cabincrewexcellence.com
4. Drink plenty of water Yes, yes, I know you’ve heard this a million times. I also know you still don't drink enough water, especially during long flights. We get so caught up with the service, the passengers and each other among the crew, we forget to hydrate consistently throughout our flights. To make sure you drink enough, take a large bottle of water, put your name on it with a permanent marker and drink from it throughout the flight so you can monitor your intake and objectively evaluate if you are drinking enough during the day or not.
5. Carry your own food/snack and avoid airplane food I don’t know about you, but when I started flying i was weighing 57 kg and turned 11 kg heavier only 1 year later. The aircraft food is oily, salty and full of sugars. If you add the fact we eat it at the craziest hours of day and night, you’ve got yourself a recipe for body weight disaster. Avoid aircraft food and instead carry some healthy snacks or cook your own meal for longer flights. If you don't have the time to cook it yourself, order a healthy take-away that you can bring on board, anything is better than the food we normally get catered.
6. Stay off the fizzy and/or caffeinated drinks I don’t need to tell you again how much sugar there is in a can of coca-cola or any other soda out there nor do I need to remind you that caffeine is a kidney stimulant and increases our dehydration rate. Drink water to stay hydrated and do not touch sodas or caffeinated drinks!
7. Lay off the cigarettes Do I even need to bring arguments to support this healthy habit? Bad breath, bad teeth, wrinkles and all the lung problem galore, there’s really nothing in favour of maintaining such an unhealthy, expensive, killer bad habit.
Issue #4 Aug 2015
www.cabincrewexcellence.com
SHOP
Issue #4 Aug 2015
www.cabincrewexcellence.com
6 successful celebrities who failed at first…
Failure is a pretty daunting experience and when it happens at something you really want (like your dream job), it is straight up disheartening and makes many give up on their life long pursuit of happiness. Although failure does have its own way of teaching us appreciation and gratitude, you will discover as you read on that it is only persistence and learning to try smarter (rather than harder) that leads to success. On that note, here are 6 famously successful people that failed on multiple rows before their persistence and efforts eventually paid off big.
Jerry Seinfeld has got to be one of the funniest stand-up comedians out there. But it wasn't always flowers and rainbows for him, having had a hard time overcoming his stage fright in the early days of his career. The first time he walked on stage at a local comedy club, he looked at the audience and completely froze, unable to say a word and ended up being booed off the stage. Seinfeld had a strong sense of self-confidence though so he went back the next night, completed his set to laughter and applause and later on grew into the successful TV star he is today.
Issue #4 Aug 2015
Oprah Winfrey: Everybody knows Oprah one of the most familiar faces on TV and also one of the wealthiest (and most generous) women in the world. However very few people know that Oprah had a pretty bumpy ride on her way to stardom, having lived through a very abusive childhood and countless career setbacks. Would you believe me if I told you she was fired from her TV reporter job for being “unfit for television”?..
Elvis Presley is one of the best-selling artists of all times, known around the world as The King of Rock and being remembered by generations even decades after his death. In 1954 when Elvis was still working his way up the artistic talent ladder he was fired by Jimmy Denny, manager of the Grand Ole Opry after just one performance telling him, "You ain't goin' nowhere, son. You ought to go back to drivin' a truck.”
www.cabincrewexcellence.com
6 successful celebrities who failed at first‌
The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will. Vince Lombardi
Jeanne Moreau The French actress also started off with disappointment and rejection when was told by a casting director that she was simply not pretty enough to be in films. How wrong was he? Moreau starred in close to 100 films and her performance was acclaimed and recognised through many awards.
Walt Disney was fired by a newspaper editor because, "he lacked imagination and had no good ideas." His entrepreneurial personality led him to start a series of business projects that failed, rendering him bankrupt. Many failed attempts later and a whole lot of persistence and dedication eventually brought him a recipe for success. Today’s Walt Disney is known to be worth billions of $ from merchandise, movies and theme parks around the world.
Issue #4 Aug 2015
www.cabincrewexcellence.com
Marilyn Monroe Is an international beauty icon who lived through a period of great success in her life. Monroe had a rough childhood and was repeatedly told by modelling agencies to give up her modelling dream and take up a secretary role, yet her persistence turned her into a pin-up, model and actress that is still admired by people of all ages until today.
BLAKE Buy Now >>
5 Confessions
of a Private Jet Cabin Crew
After flying for a few years as commercial cabin crew, many dream of the natural career progression to VIP Cabin Crew. With confidentiality as the core attribute of any private jet crew, many wonder what is it really like to fly with the rich and the famous around the world. Today we give you 5 points of insight into our lives and professions and leave everything else to your imagination. We are bound by strict confidentiality agreements Unlike commercial aviation, VIP Cabin Crew are hardly ever allowed to pose in their uniform and are definitely never supposed to speak about the VIPs they carry or their next destination on the roster. When you join the industry, you vouch to protect your company and the VIPs’ privacy and any small detail about location and identity of your passengers is completely un-disclosable even to the closest family members. We get expensive gifts and generous tips quite often Yes we do and we are always very thankful for it. Many VIPs show their gratitude for an amazing flight by offering money or gifts to some or all the cabin crew, including technical crew. The fact that we often get to travel to very exotic destinations and stay with the passengers in these destinations is also a gift on its own and one that less and less commercial cabin crew enjoy nowadays.
We often get taken directly to/from the aircraft, without the need of security screening The job comes with many perks and often skipping the tedious airport security screening is one of them. We never use the same terminals as commercial aircraft/passengers and VIP terminals rarely have a compulsory screening for crew so we generally get a non-stop ride from the aircraft to the hotel or the other way around. Our checked-in luggage gets though. screened on almost every occasion though We clean our aircraft from one end to another Yep, that is 100% true in most private airlines. Complete confidentiality and tight security measures around our VIPs means nobody else (besides the crew or authorised personnel) is allowed access into the aircraft. So when any given flight is over we don our latex gloves, put on some music and get to scrubbing. Besides the security aspect of it, the crew are also trusted with protecting the VIP’s asset - the aircraft- and the incredibly expensive furniture and equipment on board needs to be cleaned and looked after with utmost care. Letting somebody else do the cleaning for the crew is an absolute no-no for most private companies. VIPs are members of the mile high club This stopped being a secret a long time ago yet many still ask us if there is any truth to it. Well, if you think that our aircrafts are basically an extension of the VIP’s house or office and most cabins come fitted with a private bedroom and shower, it is safe to assume that passengers make themselves at home. Now the natural question many will ask is: do cabin crew get membership passes as well? Considering the fact that a good amount of these VIPs are males and the cabin crew are predominantly females, it is a basic case of attraction between opposite sexes. Whether cabin crew respond to the different advances they might get is a very case-by-case thing and cannot be generalised, but let’s just say it isn't everybody’s cup of tea…
Issue #4 Aug 2015
www.cabincrewexcellence.com
Marilyn Multi Way Maxi Dress Buy Now >>
5 Budget Yoga Retreats We all know how important it is to stay fit and healthy through a lifestyle like our own since the demands imposed on our bodies are very different to any ground job. We also know that the time off we get when on a commercial airline roster is quite limited and averages 8 to 10 days per month. Thats when you want to relax, catch up with friends and do your household chores. We gathered a list of 5 yoga retreats that you can visit during your few days off to relax, recharge and get your hard-earned, well-deserved dose of Om.
1. Sidemen Yoga Retreat - Bali Website: http://www.bookyogaretreats.com/cepik-villa-sidemen/4-days-blissful-sidemen-yoga-retreat-in-bali This blissful retreat has amazing visitors’ review and the price sure is attractive. For only $386 per person you get to enjoy: • • • • • •
3 private yoga sessions Experience a traditional Balinese rijsttafel meal Amazing chakra and Balinese massage Meet the real beauty of a Balinese village Healthy and nutritious meals 3 nights’ accommodation
2. Katerina Resort Yoga Retreat - Czech Republic Website: http://www.bookyogaretreats.com/katerina-resort/3-days-spring-cleaning-yoga-retreat-in-czech-republic You thought the retreat listed at number one was cost effective? Well the Czech Republic is ready to beat that offer and surprises us with a 3 day cleansing retreat for $162 per person, including: • • • • • • •
Issue #4 Aug 2015
Daily yoga classes 1 Ayurveda head massage Pure Fiji Lessons and discussion about yoga and meditation Lecture on lifestyle news and trends throughout the retreat Roundtrip transfer from Počátky to the resort Buffet breakfast over the weekend 2 nights accommodation
www.cabincrewexcellence.com
3. Floripa Surf House SUP Yoga Retreat - Italy Website: http://www.bookyogaretreats.com/floripa-surf-house/4-days-sup-yoga-retreat-in-italy If you like Italy, previous visitors of this retreat say you’re gonna love the Florida Surf House and everything it’s got to offer. For a spending of $252 per person, you get to enjoy: • • • • • •
2 daily yoga classes Opportunity to practice surfing, kitesurfing, and SUP Free use of beach beds, bicycles, skates, and SUP boards Daily plentiful and delicious breakfast buffet Vegetarian welcome dinner 3 nights accommodation
4. Tara Casa Rejuvenating Yoga Holiday - Spain Website: http://www.bookyogaretreats.com/tara-casa/4-days-rejuvenating-yoga-holiday-in-spain Only a few flying hours away from the Middle East, Spain is another blissful place that spells relaxation and at this yoga retreat you get to spend $388 per person and take advantage of: • • • • • • •
Fully equipped Pilates / yoga studio Soothing and secluded retreat location Only 25 minutes from Murcia-San Javier Airport Personalised and individual yoga sessions Beautiful coastal beaches of Murcia 6 nights’ accommodation Daily healthy meals
5. Buddha Retreats Yoga & Surf Retreat Program - Portugal 2. Katerina Resort Yoga Retreat - Czech Republic Website: http://www.bookyogaretreats.com/buddha-retreats-yoga-and-surf/4-days-yoga-and-surf-retreat-in-portugal Website: http://www.bookyogaretreats.com/katerina-resort/3-days-spring-cleaning-yoga-retreat-in-czechrepublic If you haven’t visited Portugal just yet, now it’s a good time to do it. The name of this yoga retreat sounds blissful in its own and for $520 per person you get to make the most of: You thought the retreat listed at number one was cost effective? Well the Czech Republic is ready yogaand classes to •beat Daily that offer surprises us with a 3 day cleansing retreat for $162 per person, including: • Daily surf theory and lessons •• Certified instructors Daily yoga classes for yoga and surfing •• All meals including breakfast, lunch 1 Ayurveda head massage Pure Fiji and dinner •• Pick up from Bombarral bus station Lessons and discussion about yoga and meditation •• Many surf available nearby Lecture onspots lifestyle news and trends throughout the retreat •• 3 nights accommodation Roundtrip transfer from Počátky to the resort •• Free to relax Buffettime breakfast over the weekend • 2 nights accommodation Now you can use up your rebate tickets to keep your trips as cost effective and stress-free as possible.
Issue #4 Aug 2015
www.cabincrewexcellence.com
If You Can Dream It, You Can Achieve It!
www.cabincrewexcellence.com
The Worlds No#1 Magazine For Cabin Crew
CONNECT WITH US
For Advertising Enquires info@cabincrewexcellence.com
VIP / Corporate Recruitment Services Looking For Permanent or Freelance Cabin Crews? Contact Us To Find Out More info@cabincrewexcellence.com
48 Issue #4 Aug 2015
www.cabincrewexcellence.com