2 Inside Front Cover: Education Expo Update
5 President’s Message—Ms. Jackie Fromdahl
5 Member Designations: Updates
6 Duck, Duck, Turtle—Mr. Pat Simmsgeiger, CLM
8 Editor’s Link—Mr. A.J. Jahanian, Esq.
9 CAI-National Spotlight: COVID-19 Redefines Best Practices For Community Managers—Mr. Tim O’Keefe
10 Director’s Message—Mr. A.J. Keefe
11 CAI-GRIE Event Health and Safety Precautions
12 Best Practices: COVID-19; How Does Disinfectant Cleaning Work in the Fight Against Covid-19?—Mr. Vinod Vullikanti
15 Reserves and Civil Code 5551—Mr. Kevin Leonard, RS
16 Pearls of Wisdom: Celebrating 30 Years—Mr. Jon H. Epsten, Esq.
18 The How-To’s: Community Association Insurance Claim Process—Mr. Joel W. Meskin, Esq.
21 CAI-GRIE Homeowner Leader Education—CAI-GRIE Education Committee.
22 CLAC Update: Buck-A-Door Fundraiser