CACM PROFESSIONAL DEVELOPMENT
CATALOG
CALIFORNIA-SPECIFIC EDUCATION FOR COMMUNITY ASSOCIATION PROFESSIONALS
CERTIFICATIONS AT A GLANCE
Certified Community Association Manager (CCAM)
Master of Community Association Management (MCAM)
Community Association Financial Manager (CAFM)
California Certified Industry Partner (CCIP)
PROFESSIONAL EDUCATION PLANNING GUIDE
COMMUNITY MANAGEMENT COURSES
CMM101-102 The Basics of Association Management (BAM) Series
CMM121-124 California Law Series
CMM130 Foundational Ethics for Community Managers
CMM200 Enhance Your Professional Presence
CMM220 Conflict Resolution for Community Managers
BOARD ADMINISTRATION COURSES
BDA220 Effective Meetings & Election Tools
BDA300 Fundamentals of Effective Governance
FINANCE COURSES
FIN200 Reserves – What, Why, How
FIN210 Assessment Collections
FIN220 Explaining Financial Statements FIN300 Budgeting
FIN320
INSURANCE COURSES
INS200 Insurance Principles
INS300 Advanced Insurance Principles
INS400 Risk Management in Community Associations
LEADERSHIP COURSES
LDR400 Human Resource Management
LDR500 Advanced Ethics: Leadership & Decision Making
LDR550 Ethics Mastery
SPECIALIZATION COURSES
SPC400 High Rise Community Management
SPC410 Large Scale Community Management
SPC420 Age-Restricted Active Adult Community Management
SPC430 Portfolio Management
SPC440 New Development Community Management
SPC450 Commercial and Industrial CID Management
SPC460 Lifestyle Management
INDUSTRY PARTNER COURSES
CIP100 HOA Core Principles - Industry Partners
CIP200 Enhance Your Professional Presence for Industry Partners
CIP300 Foundational Ethics for Industry Partners
ADDITIONAL LEARNING OPPORTUNITIES & RESOURCES
Private Offerings
Law Journal Exams
Educational Events
Tools and Resources
Voice in Sacramento
Course Schedule
CERTIFICATIONS AT A GLANCE
CCAM
The Certified Community Association Manager Certification
Achieving the CCAM will ensure managers are proficient in best business practices, California-specific laws and ethical guidelines to apply when managing community associations, by reviewing:
• An overview of the CID industry and addressing specific requirements to you as a community manager.
• The best practices and the necessary laws when managing community associations in California.
• An understanding of ethical complaints, disciplinary actions and the appeals procedures by reviewing CACM’s Code of Professional Ethics and Standards.
Cost to obtain the CCAM Certification
• Fee to apply: $75 for members, $175 for non-members.
• Annual certification maintenance fee: $105 for members, $500 for non-members.
To learn more, access https://cacm.org/credentialing/ccam-certificate/
CAFM
The Community Association Financial Management Certification
Developed specifically for accounting professionals who service community associations, the CAFM certification more clearly communicates your role and expertise as an accounting/finance professional serving the community management industry by providing:
• An overview of the financial operations of a CID and basic accounting principles.
• The knowledge to make proactive and strategic financial decisions to help your associations and board(s) in regard to their budget(s), delinquency, homeowners declaring bankruptcy, Civil Code and reserve study.
• An understanding of ethical complaints, disciplinary actions and the appeals procedures by reviewing CACM’s Code of Professional Ethics and Standards.
Cost to obtain the CAFM Certification
• Fee to apply: $75 for members, $175 for non-members.
• Annual certification maintenance fee: $105 for members, $500 for nonmembers.
To learn more, access https://cacm.org/credentialing/cafm-certificate/
MCAM
The Master of Community Association Management Certification
The MCAM is the highest professional recognition available for California community association managers.
• MCAMs demonstrate a mastery level of understanding in Human Resource Management, Risk Management, Policy Governance, Leadership and Ethical Values, Financial Operations/Strategic Financial Planning and CA Law for Common Interest Developments.
• Earning the MCAM showcases your commitment and mastery level of competence in the community association management industry to your board, associations and homeowners.
Cost to obtain the CCAM Certification
• Fee to apply: $150 for members, $250 for non-members.
• Annual certification maintenance fee: $105 for members, $500 for nonmembers.
To learn more, access https://cacm.org/credentialing/mcam-certificate/
CCIP
The California Certified Industry Partner Certification
The CCIP Certification is for industry partners who service the community management industry. Earning the CCIP Certification will help industry partners:
• Learn how industry partners can support community managers and HOA boards and engage more effectively.
• Have a larger understanding of what community managers do by receiving a broad overview of the CID Industry.
• Increase their level of credibility and professionalism.
• An understanding of ethical complaints, disciplinary actions and the appeals procedures by reviewing CACM’s Code of Professional Ethics and Standards.
Cost to obtain the CCIP Certification
• Fee to apply: $75 for members, $175 for non-members.
• Annual certification maintenance fee: $105 for members, $500 for non-members.
To learn more, access https://cacm.org/credentialing/ccip-certificate/
Certified Community Association Manager (CCAM)
Step one for professional community managers is to meet the requirements for initial certification by completing coursework and demonstrating understanding of statespecific legal requirements, community management best practices and professional ethics through work experience and examinations.
EARNING THE CCAM
You can earn the CCAM in five steps:
STEP 1: Review CACM’s available Individual Memberships for exclusive savings on registration for courses, events and certification applications – Join now! Contact membership@cacm.org for more information.
STEP 2: Access education.cacm.org, My Certifications and enroll in the Certified Community Association Manager (CCAM) Certification.
STEP 3: Complete the three required courses: The Basics of Association Management (BAM), California Law Series and Foundational Ethics for Community Managers.
STEP 4: Collect three recommendation forms from a 1) board member, 2) industry partner and 3) an employer or a CACM Certified manager.
STEP 5: Upload the required course completion documents, recommendation forms and a completed CCAM Certification Application to your in-progress certification on education.cacm.org.
MAINTAINING THE CCAM
Once you’ve earned the CCAM certification, the recertification process allows you to pursue continuing education tailored to your experience level and education needs. To maintain this certification, you must recertify every three years, which entails the following:
1. Access My Certifications and ensure you are enrolled in recertification for the CCAM Certification.
2. Complete 30 CEUs within three years.
• Attend a CACM Law Seminar & Expo (8 CEUs) and upload an event completion document to your in-progress recertification in the Education Center.
• Complete an ethics course (4 CEUs) and upload a course completion document to your in-progress recertification in the Education Center.
• Initial recertification period: Advanced Ethics (4 CEUs).
• Next recertification period: Ethics Mastery (4 CEUs) prerequisite is Advanced Ethics.
3. Complete the remaining 18 CEUs and upload your current course transcript to your in-progress recertification in the Education Center.
4. Upload a recertification form to the in-progress recertification on education.cacm.org before your recertification deadline date.
Access the Education Center in your member portal (www.cacm.org) for more information.
“I strongly feel that continuing to pursue education will give you the tools you need to handle any challenges which may come your way!” –
Christina French-Hokafonu, CAMEx, CCAM-LS.HR.PM. ND.AA.LM, CAFM, Moraga Country Club Homeowner’s Association.
Specialty Certificates
The second level in career development for community association managers. A Specialty Certificate demonstrates in-depth understanding of one of the four primary management Specializations, including High Rise, Large Scale, Portfolio Management and New Development. In addition, CACM offers adjunct specialty designations in Age-Restricted Adult Community Management (AA), Commercial & Industrial CID Management (CI) and Lifestyle Management (LM) for those who have earned a PM, ND, HR or LS specialty certification.
EARNING A SPECIALTY CERTIFICATE
1. Access education.cacm.org, My Certifications and enroll in the desired specialty (Portfolio Management, Large-Scale Community Management, High Rise Community Management or New Development Community Management).
2. Successfully complete the required coursework:
• LDR400 Human Resource Management
• INS400 Risk Management in Community Associations (The prerequisite for Risk Mgmt. is either INS200 Insurance Principles or INS300 Advanced Insurance Principles)
• And one of the following specialty courses:
• SPC400 High Rise Community Management
• SPC410 Large Scale Community Management
• SPC430 Portfolio Management
• SPC440 New Development Community Management
3. Complete the Specialty Certificate application located in your in-progress specialty certificate on education.cacm.org.
4. Successfully complete the required narrative.
Once your Specialty Certificate has been awarded, display it proudly in your office or include copies in board packets to promote your accomplishment. It remains valid from the date it’s awarded, and no continuing education or maintenance fees are required.
Please contact the Certification Department at certification@cacm.org to learn more.
Access the Education Center in your member portal (www.cacm.org) for more information.
“Gaining new certifications not only expands my knowledge but also strengthens my ability to serve clients and contribute to the industry.”
– Kimberley Flickner, CAMEx, CCAMPM.LS.ND-AA.CID-LM, Silvercreek Association Management
Master Of Community Association Management (MCAM)
The highest level of achievement in community association management, the MCAM certification is the ultimate professional designation available for California community association managers.
EARNING THE MCAM
You can earn the MCAM in five steps:
1. Hold the CCAM Certification in good standing for a minimum of five years.
2. Access education.cacm.org, My Certifications and enroll in the MCAM Certification.
3. Successfully complete within three years prior to submitting the MCAM Application the following courses:
• BDA 300 – Fundamentals of Effective Governance
• LDR 400 – Human Resource Management
• LDR 550 – Ethics Mastery
• INS 300 – Advanced Insurance Principles
• INS 400 – Risk Management
• FIN 320 – Strategic Financial Planning
4. Submit the MCAM Application and processing fee to your in-progress certification on education.cacm.org (coursework may be applied up to three years from completion).
5. Complete a three-part comprehensive assessment comprised of a 100-question multiple choice exam, written Case Study and oral presentation. View the MCAM Applicant Guide for more information.
MAINTAINING THE MCAM
Once you’ve earned the MCAM certification, we recommend you earn your CEUs by attending CACM events (vs. courses) in order to stay abreast of current industry issues. To maintain this certification, you must recertify every three years, which entails the following:
1. Access My Certifications and ensure you are enrolled in recertification.
2. Complete 20 CEUs within three years:
a. Attend a CACM Law Seminar & Expo (8 CEUs) and upload an event completion document to your in-progress recertification in the Education Center.
b. Complete Ethics Mastery (4 CEUs) and upload a course completion document to your in- progress recertification in the Education Center.
c. Complete the remaining 8 CEUs and upload your current course transcript to your in-progress recertification in the Education Center.
3. Upload a recertification form to the in-progress recertification on education.cacm.org before your recertification deadline date.
Access the Education Center in your member portal (www.cacm.org) for more information.
“The MCAM has fortified my self-confidence and my credibility with our board members. I believe it is also a source of satisfaction for our management company’s owners, who generously underwrote more than half of my investment in coursework, applications, travel to classes, etc. They believe strongly in supporting education. This is embedded in our company culture.”
– David Scott, MCAM-LS, Albert Management
“Earing the MCAM demonstrates a high level of competence in my field.”
– Hamlet Vazquez, MCAM-HR, MBA, Wilshire Terrace Co-Op
Other Available Management Designations
CAMEx Designation
The CAMEx designation is for those members of CACM who have the highest level of decision-making authority within a management business or community and who are responsible for the strategic direction of their organization including oversight of public policy and keen awareness of macroeconomic factors affecting the community management industry.
For more information regarding the CAMEx, click here.
CAME x ELIGIBILITY REQUIREMENTS:
1. Hold a CACM Individual Membership in good standing (to be in good standing you must have no outstanding monies owed to CACM or any pending activity with the CACM Professional Standards Committee)
2. Serve the community management industry in one of the following categories:
• Community association management business owner.
• Full-time onsite community association general manager.
• Serve as a member of the CACM Board of Directors.
Maintaining the CAMEx Designation: 9 CAMEx points are required annually in order to renew the designation.
The CAMEx designation is valid for one calendar year until one of the eligibility conditions is no longer met. For details and full requirements, please view the CAMEx application by enrolling in the CAMEx designation on education.cacm. org under My Certifications.
Contact certification@cacm.org for assistance.
CCAM-Emeritus Designation
The CCAM-Emeritus designation is offered to current CCAM-designated managers who are no longer actively employed in community association management, but are keen to continue promoting their commitment to the community management industry, while continuing to access valuable professional and networking opportunities through CACM.
For more information, click here.
ELIGIBILITY REQUIREMENTS
To qualify, CCAM-Emeritus applicants must:
1. Be a current CACM member in good standing
2. Earned and maintained a CCAM designation for at least 15 years
3. Be retired from community association management, excluding part-time community management consultation
There is no continuing education requirement. In addition, CCAM-Emeritus designation holders are no longer required to pay CACM membership dues.
For details and full requirements, please view the CCAM-Emeritus application by enrolling in the CCAM-Emeritus designation on education.cacm.org under My Certifications.
Community Association Financial Manager (CAFM)
As an accounting/financial professional serving the community association management industry, you now have a better way to show clients you understand the unique requirements of community associations. Developed specifically for professionals in accounting or financial roles who service community associations, the Community Association Financial Management (CAFM) certification is the only California-specific designation that clearly communicates your role and expertise than previously was possible.
MAINTAINING THE CAFM
EARNING THE CAFM
You can earn the CAFM in five steps:
1. Review CACM’s available Individual Memberships for exclusive savings on registration for courses, events and certification applications – Join now! Contact membership@cacm.org for more information.
2. Access education.cacm.org, My Certifications and enroll in the Community Association Financial Management (CAFM) Certification.
3. Complete the six required courses: The Basics of Association Management (BAM) series, California Law Series Module II only, Foundational Ethics for Community Managers, Budgeting, Assessment Collections, Strategic Financial Planning.
4. Collect three recommendation forms from a 1) board member, 2) employer and 3) a CACM Certified manager.
5. Upload the required course completion documents, recommendation forms and a completed CAFM Certification Application to your inprogress certification on education.cacm.org.
Your professional development as a CAFM does not stop there. Keep up with changing legislation and best practices in the community association management industry as a certified financial manager through continuing education.
To maintain this certification, you must recertify every three years, which entails the following:
Access the Education Center in your member portal (www.cacm.org) for more information.
1. Access My Certifications and ensure you are enrolled in recertification for the CAFM Certification.
2. Complete 30 CEUs within three years
• Attend a CACM Law Seminar & Expo (8 CEUs) and upload an event completion document to your in-progress recertification in the Education Center.
• Complete an ethics course (4 CEUs) and upload a course completion document to your in-progress recertification in the Education Center.
• Initial recertification period: Advanced Ethics (4 CEUs).
• Next recertification period: Ethics Mastery (4 CEUs) prerequisite is Advanced Ethics.
3. Complete remaining 18 CEUs and upload your current course transcript to your in-progress recertification in the Education Center.
4. Upload a recertification form to the in-progress recertification on education.cacm.org before your recertification deadline date.
California Certified Industry Partner (CCIP)TM
The CCIP, or California Certified Industry Partner, is a certification for CACM’s Industry Partner members that, upon earning, showcase a commitment to the community association industry. Achieving the CCIP will ensure you are proficient in best business practices, California-specific laws and ethical guidelines to apply when partnering with community associations. Industry Partners who have earned the CCIP certification are able to promote an atmosphere of mutual trust between board members, homeowners and the community manager.
EARNING THE CCIP
Industry Partners can earn the CCIP in five steps:
1. Become a CACM Industry Partner Member to be eligible for the CCIP Program and to receive incredible savings on registrations, networking opportunities and much more! Join now or contact membership@cacm.org for more information!
2. Access education.cacm.org, My Certifications and enroll in the California Certified Industry Partner (CCIP) Certification.
3. Complete the three required courses:
• CIP100–HOA Core Principles for Industry Partners
• CIP200–Enhance Your Professional Presence – Industry Partner
• CIP300 – Foundational Ethics for Industry Partners
4. Collect three recommendation forms from a 1) board member, 2) employer and 3) a CACM Certified manager.
5. Upload the required course completion documents, recommendation forms and a completed CCIP Certification Application to your in-progress certification on education.cacm.org.
Access the Education Center in your member portal (www.cacm.org) for more information.
MAINTAINING THE CCIP
The CCIP certification is valid for three years. CCIP certified individuals are required to complete their annual certification maintenance fee and 30 Continued Education Units (CEUs) to recertify every three years.
To recertify, CCIP Certified Individuals are required to:
1. Access My Certifications and ensure you are enrolled in recertification for the CCIP Certification.
2. Complete 30 CEUs within three years
• Attend a CACM Law Seminar & Expo (8 CEUs) and upload an event completion document to your in-progress recertification in the Education Center.
• Complete an ethics course (4 CEUs) and upload a course completion document to your in- progress recertification in the Education Center.
• Initial recertification period: Advanced Ethics (4 CEUs).
• Next recertification period: Ethics Mastery (4 CEUs) prerequisite is Advanced Ethics.
3. Complete remaining 18 CEUs and upload your current course transcript to your in-progress recertification on education.cacm.org.
• CEUs can be earned through sponsoring or speaking at CACM educational events.
4. Upload a recertification form to the in-progress recertification on education.cacm.org before your recertification deadline date.
DON’T KNOW WHERE TO START?
Online courses increase in levels from introductory to specializations. Contact our Education and Credentialing Advisor at certification@cacm.org to discuss how we can help you achieve your higher learning goals.
100:
Required courses for community managers seeking the California-specific Certified Community Association Manager (CCAM) certification:
Required courses for
professionals seeking the California-specific Community Association Financial Manager (CAFM) certification:
Community Management Courses
CACM courses, events and resources offer many opportunities to earn the continuing education units (CEUs) you need to maintain your professional certification.
B Log in to the Member Portal and access the Education Center.
C From education.cacm.org access My Certifications - from here you will be able to enroll in a new certification path, access certifications you have already earned, are in the process of earning or that have expired.
D Register for courses by accessing the Course Catalog (https://education.cacm.org/catalog).
E After registering for a course, you will want to click on Status Report and then Dashboard.
a. When you access the Dashboard, you will see the course and events you are registered for. By clicking on each course, you will be able to see the overview of the course, course handouts available to you to download and a breakdown of each session. The breakdown of these sessions includes details on online class times and dates, instructor surveys and exams.
b. Be sure to review the course acknowledgment to access the course materials.
CMM101-102
The Basics of Association Management (BAM) Series
This series provides a broad overview of the CID industry and specific requirements to meet your community’s expectations, including: community association definitions and types, client relations and communications, volunteer roles and operations, governing document structure, financial management obligations, practical administration skills and insurance practices and risk management.
Who should take this series?
New community managers or accounting/financial professionals who want to earn the CCAM or CAFM certification.
• This series is required for CCAM/CAFM certification; courses are not eligible for CEUs.
This series is made up of 16 hours (four sessions per module) and includes an exam each module.
Series (Modules I & II): Member $405 | Non-Member $670
Pages 26-32
CMM121-124 California Law Series
This interactive series is made up of four topic modules that include best practices and the laws you must know and apply when managing community associations in California, including basics principles of California laws regarding common interest developments (CIDs), financial operations and management, community management and meetings and records.
Who should take this series?
New community managers or accounting/financial professionals who want to earn the CCAM or CAFM certification.
• This series is required for CCAM/CAFM certification; courses are not eligible for CEUs.
This series is made up of 16 hours (four sessions per module) and includes an exam each module.
Series: Member $405 | Non-Member $670 Module II Only: Member $160 | Non-Member $282
Pages 26-32
CMM200
Enhance Your Professional Presence
CMM130
Foundational Ethics for Community Managers
Integrity is the number one quality employers and clients value. During this interactive course, a variety of scenarios that demonstrate the official rules of conduct for community managers will be discussed. Participants will review CACM’s Code of Professional Ethics and Standards of Practice and gain an understanding of ethics complaints, disciplinary actions and the appeals procedures.
Who should take this course?
• Community managers and accounting/financial professionals who want to better understand the ethical responsibilities of their position.
• Community managers or accounting/financial professionals who want to earn the CCAM or CAFM certification.
• This series is required for CCAM/CAFM certification; courses are not eligible for CEUs.
4 hours
Member 205 | Non-Member $300
Pages 26-32
Increase your level of credibility and professionalism by effectively managing all aspects of the way you communicate with others – visually, verbally and on paper. This course focuses on Professional Business Writing, Polished Presentations, The Art of Influencing and The Final Touch – Your Professional Image.
Who should take this course?
Community managers, support staff and management company personnel who want to improve their business writing and presentation skills.
CMM220 Conflict Resolution for Community Managers
Developed specifically to help managers diffuse everyday HOA conflict situations, this course teaches the different approaches to conflict resolution and specific techniques to use with various difficult personalities and groups. You will leave this course feeling confident that you can manage any communication challenge – from an irate homeowner to a contentious board meeting.
Who should take this course?
Community managers and support staff who want to improve their communication strategies.
Board Administration
Courses
BDA220
Effective Meeting & Election Tools
You explored meeting notices, motions, agendas and other meeting basics in California Law Module IV. Now, delve further into the tools needed to run meetings and elections smoothly and effectively. Prepare the paperwork and learn how to handle difficult members and use parliamentary procedures. After taking this course, you’ll be adept at organizing annual meetings, establishing quorums and following election procedures.
Who should take this course?
Community managers involved in the meeting and election process for the associations they manage.
Finance Courses
FIN200 Reserves – What, Why, How
This course will teach you how to take a proactive role in the reserves process, including selecting a reserve study preparer, determining what components should be included and explaining the report to the board. You’ll also learn how to use the information to help the board make funding plan decisions and understand how reserve funds can be used.
Who should take this course?
Community managers who advise their association boards on reserve funding.
BDA300
Fundamentals
of Effective Governance
This course provides a foundational understanding of Policy Governance principles. Manager skills for success will be examined, including developing your strategic leadership mindset, new communication habits and accountability criterion necessary for working with a board within this framework. This course will help managers assess their readiness for implementing Policy Governance with their association boards.
Who should take this course?
Community managers who want to determine the feasibility of implementing Policy Governance with their association boards. 4
FIN210 Assessment Collections
Learn about the proactive measures associations should take, the options available to the association once there is a delinquency and how and when to bring in professional help. You’ll also explore the additional considerations that come into play when a homeowner has declared bankruptcy, as well as how the Civil Code and other laws and regulations influence the association’s efforts to collect.
Who should take this course?
• Community managers who advise their association board on assessment collections.
• New accounting/financial professionals who want to earn the CAFM certification.
FIN220
Explaining Financial Statements
If explaining the financials to your board is not your strong suit, gain the knowledge and credibility you should be projecting as the agent of a multi-million-dollar corporation. This course will remove the “boring” or “intimidation” factor associated with learning about numbers and involve you in real-life examples and hands-on activities that provide a solid understanding of community association financial record-keeping and reporting. You will leave this course prepared to better explain the activities that drive the numbers and assist board members in understanding financial statements.
Who should take this course?
• Community managers who want to increase their financial literacy and ability to explain financials to their association board of directors.
• Accounting/financial professionals who want to earn the CAFM certification.
6 CEUs 6 hours
FIN300
Budgeting
Member $255 Non-Member $423 Pages 26-32
FIN320
Strategic Financial Planning
Do you know how to determine if your association is in financial trouble? Associations mired in financial challenges, such as underfunded reserves, deferred maintenance and looming special assessments, will benefit from your knowledge acquired in this course. You will be prepared to assist your board(s) in developing a strategic approach to reserve and operating fund planning and to articulate the various elements and multiple options they can choose from in their desire to achieve financial stability.
Who should take this course?
• Community managers working with associations that have a lack of funds for appropriate maintenance and/or want to educate board members and homeowners on the complete financial condition of the association.
• Accounting/financial professionals who want to earn the CAFM certification.
4 CEUs 4 hours
This course builds on the information learned in California Law Module II. The material incorporates real-life examples and hands-on activities to help you learn how to analyze and use reserve funding plans, budget for conversions and new construction and utilize the budget and reserve study to help the board make fiscally responsible financial decisions.
Who should take this course?
• Community managers who are new to the association budgeting process.
• Accounting/financial professionals who want to earn the CAFM certification.
4 CEUs 4 hours
Member $205 Non-Member 300 Pages 26-32
Member $205 Non-Member 300 Pages 26-32
Insurance Courses
INS200
Insurance Principles
This course reviews insurance requirements and options for community associations. You will dissect an insurance policy to find the “hidden” agendas and evaluate association insurance policies as you learn about a myriad of options. The student manual will continue to be a valuable reference tool with extensive explanations of coverage terms and policy clauses, as well as a comprehensive glossary of terms.
Who should take this course?
• Community managers with little or no background knowledge on insurance policies and coverage requirements.
• Experienced CCAMs who want to meet the prerequisite for INS400 (a Specialty Certificate and MCAM course requirement.) 3
INS300
Advanced Insurance Principles
This course uses scenarios to show you how to evaluate a wide variety of insurance dilemmas. You will explore the questions that have to be answered in order to determine the “insurable interest” and work with actual master policies and individual unit owner policies to better understand how to analyze the rights and responsibilities you should expect and demand.
Who should take this course?
• Community managers who want to increase their knowledge of insurance policies and coverage requirements.
• Experienced CCAMs who want to meet the prerequisite for INS400 (a Specialty Certificate and MCAM course requirement.)
Prerequisites
None. Although a basic understanding of the various types of Insurance for CIDs is needed; prior attendance in INS200 is recommended.
3
INS400
Risk Management in Community Associations
This course provides a holistic approach to understanding the tenets of risk management in the practice of community management. You will learn influential and practical risk management techniques, how to control associated costs, monitor results and implement options for controlling risk. Interactive activities, checklists and a key terms glossary are also included in the course materials.
Who should take this course?
• Community managers who need to assist their association boards in creating a risk profile.
• Experienced CCAMs who want to earn a Specialty Certificate or MCAM.
Prerequisites
Completion of CACM’s INS200 or INS300 course, or equivalent. Contact education@cacm.org for more information. 6
LDR400
Human Resource Management
It’s important to find the right people for the job and maintain a harmonious working environment where those employees can thrive. The process of hiring, developing and continually motivating employees can be full of challenges. A comprehensive understanding of human resource strategies is key to managing staff members in an effective, legal and consistent way. This course will help managers expand their leadership skills, become a more effective supervisor and enhance employee productivity.
Who should take this course?
• Community managers who supervise others or want to pursue a supervisory position.
• Management company personnel with human resource responsibilities.
• Experienced CCAMs who want to earn a Specialty Certificate or MCAM.
7 CEUs 7 hours
LDR500
Member $255 Non-Member $423 Pages 26-32
Advanced Ethics: Leadership & Decision Making
You will learn and discuss the five tests for identifying ethical responsibility and learn about the sources of ethical standards. The course will integrate case studies and problem-solving scenarios resulting in your ability to utilize an ethical framework for decision making that can be integrated into your personal and business values, standards, policies and procedures.
Who should take this course?
• CCAMs, CAFMs and MCAMs, as part of their initial recertification requirement.
• Professionals who are interested in creating a framework for ethical decision making that can be applied to their business values, standards, policies and procedures.
Prerequisites
Attendees must currently hold the CCAM or CAFM designation, except new managers earning their initial CCAM through the alternative path. Please contact the Education Department at education@cacm.org for more information.
4 CEUs 4 hours
$205 Non-Member $300 Pages 26-32
LDR550 Ethics Mastery
The CACM Ethics Mastery course has been developed to provide members with an opportunity to engage in an in-depth analysis of authentic, ethical dilemmas faced by community managers throughout the state. Participants will work in collaborative groups, selecting case studies from a diverse portfolio vetted by the Ethics Case Study Editorial Committee. The CACM Code of Professional Ethics and Standards of Practice serves as a resource to shape discussions and inform analysis of each case study.
Who should take this course?
• CCAMs, CAFMs and MCAMs, as part of their recertification requirement.
• Professionals who are interested in creating a framework for ethical decision making that can be applied to their business values, standards, policies and procedures.
Prerequisites
Attendees must currently hold the CCAM, CAFM or MCAM designation.
4
Specialization Courses
SPC400
High Rise Community Management
This six-session course is designed to increase your depth and breadth of knowledge when managing a high rise association. Course content focuses on people and personnel, property protection, mechanical systems, fire and life safety, regulatory considerations, legal issues and finance. The course addresses many best practices of industry professionals.
Who should take this course?
• Experienced CCAMs who want to earn the High Rise Specialty Certificate.
• Management company executives who supervise high rise managers.
• Experienced managers who want to expand their skills and career opportunities.
16 CEUs 16 hours
SPC410
$470 Non-Member $890
Large Scale Community Management
This six-session course is designed to increase your depth and breadth of knowledge when managing a large scale community. Course content focuses on governance issues, people and personnel, facility management, recreational amenity management, architectural control, green management, strategic planning, finance and community-building. The course addresses many best practices of industry professionals.
Who should take this course?
• Experienced CCAMs who want to earn the Large Scale Specialty Certificate.
• Management company executives who supervise large scale community managers.
• Experienced managers who want to expand their skills and career opportunities.
SPC420 Age-Restricted Active Adult Community Management
This course focuses on the unique management needs, legal considerations and challenges of age-restricted active adult communities, also known as senior or 55+ communities. You will learn approaches for effectively managing these communities’ specialized requirements and programs. Best practices will be discussed for creating a caring community culture and managing recreational and lifestyle programs.
Who should take this course?
• Experienced CCAMs who want to earn the Active Adult Sub-Specialty Certificate.
• Management company executives who supervise active adult community managers.
• Active adult community recreation directors, lifestyle directors or other applicable support staff.
SPC430 Portfolio Management
This six-session course is designed to increase your depth and breadth of knowledge when managing a portfolio of community associations. Course content focuses on time management, leadership and communication, common area management, working with service providers, safety and regulations, averting legal issues and cost control strategies. The course addresses many best practices of industry professionals.
Who should take this course?
• Experienced CCAMs who want to earn the Portfolio Management Specialty Certificate.
• Management company executives who supervise portfolio community managers.
• Experienced community managers who want to expand their skills and knowledge.
16 CEUs 16 hours
$470 Non-Member $890 Pages 26-32
New Development Community Management
With home-building in California on the rise, opportunities for community managers are growing. This course prepares community managers to take advantage of those opportunities by providing in-depth education on how CIDs are created and specialized knowledge on transitioning physical assets, the common area components and governance from the builder to the community association.
Who should take this course?
• Experienced CCAMs who want to earn the New Development Specialty Certificate.
• Community managers working with developer-involved communities.
• Management company executives who supervise community managers.
• Experienced community managers who want to expand their skills and knowledge.
14 CEUs 14 hours
SPC450
$445 Non-Member $865 Pages 26-32
Commercial and Industrial CID Management
This course provides information and resources necessary to manage commercial and industrial CIDs and commercial sub-associations within mixed-use and industrial subdivisions. Course content focuses on California legal requirements and business skills necessary to work with corporate business owners. The course provides valuable tips on the nuances of managing the varied combination of CIDs in this category, including business parks, shopping centers, hotel associations, medical offices, marinas, live/work units and hybrids.
Who
Should Take This Course?
• Experienced CCAMs who want to earn the Commercial and Industrial CID Sub-Specialty Certificate.
• Community managers of mixed-use commercial and industrial CIDs.
• Management company executives supervising others managing commercial and industrial CIDs. 6 hours
$255 Non-Member $423 Pages 26-35
SPC460
Lifestyle Management
Many California communities are designed with lifestyle in mind, offering a variety of amenities that foster a sense of community by encouraging socializing, recreation and connection among residents. As community services evolve, management companies increasingly provide lifestyle services on demand, with roles that include event planning, facilitation, concierge services and scheduling. This course will address lifestyle management responsibilities by exploring information, best practices and real examples that will help you build strategies and action steps to apply to your own community, either now or in the future.
Who
Should Take This Course?
• Community managers and personnel who interact frequently with providing lifestyle services in their communities. 6 hours Member $255 Non-Member $423 Pages 26-32
6 CEUs
Industry Partner Courses
CIP100
HOA Core Principles for Industry Partners
This five-session series provides a broad overview of the CID industry and addresses specific requirements to you as an industry partner working with community managers and boards of directors. Upon completion of the series, students are required to successfully complete a course exam.
Who should take this course?
• Industry Partners interested in learning more about the CID industry.
• Industry Partners interested in earning the CCIP designation.
CEUs
This series is required for the CCIP certification; courses are not eligible for CEUs for recertification.
10 hours Member $405 Non-Member $670 Pages 26-32
CIP200
Enhance Your Professional Presence for Industry Partners
Increase your level of credibility and professionalism by effectively managing all aspects of the way you communicate with others – visually, verbally and on paper. This course focuses on Professional Business Writing, Polished Presentations, Communicating with Community Managers, The Art of Influencing and The Final Touch – Your Professional Image.
Who should take this course?
• Industry Partners who want to improve their business writing and presentation skills.
• Industry Partners interested in earning the CCIP designation.
CEUs
This series is required for the CCIP certification; courses are not eligible for CEUs for recertification.
4 hours Member $205 Non-Member $300 Pages 26-32
CIP300
Foundational Ethics for Industry Partners
Integrity is the number one quality employers and clients value. During this interactive course, a variety of scenarios that demonstrate the official rules of conduct for Industry Partners and Community Managers will be discussed. Participants will review CACM’s Code of Professional Ethics and Standards of Practice and gain an understanding of ethics complaints, disciplinary actions and the appeals procedures. Upon completion of session 2, students are required to successfully complete a course exam.
Who should take this course?
• Industry Partners who want to understand the ethical responsibilities of their position.
• Industry Partners who want to earn the CCIP certification.
CEUs
This series is required for the CCIP certification; courses are not eligible for CEUs for recertification.
4 hours
Member $205 Non-Member $300 Pages 26-32
Additional Learning Opportunities & Resources
Private Offerings
Want a private offering of a CACM course?
All you need is a group of 10 or more students – either all from your company or from different management companies – and access to an adequate facility.
Contact education@cacm.org for more information about this convenient way for your managers to get the CACM courses they need.
Law Journal Exams
CACM’s quarterly Law Journal provides members with easily understood interpretations of legal matters. Earn up to 4 CEUs per year by reading the informative articles in the Law Journal and completing a short exam for each issue.
Register for a Law Journal Exam by accessing the Course Catalog
CACM is a fierce advocate for community managers. As such, our educational events are designed for community managers and management staff only. This sets our organization apart by creating an exclusive environment that promotes candid discussion and problem- solving around management’s unique business challenges. Learning takeaways prepare managers to be the credible resource to their board(s) on current industry issues.
Educational Events
Law Seminar & Expo
The Law Seminar & Expo offers the chance to explore California CID law exclusively from the manager’s perspective. It includes informative breakout sessions, legislative information from California legal experts, nationally recognized speakers and an exhibit hall packed with the latest industry products.
NORTHERN CALIFORNIA
Oakland Marriott City Center
February 5 – 7, 2025
CCAMs, CAFMs, CCIPs and MCAMs earn 8 CEUs.
Executive Leadership Summit
SOUTHERN CALIFORNIA
Disneyland Hotel, Anaheim March 12 – 14, 2025
CCAMs, CAFMs, CCIPs and MCAMs earn 8 CEUs.
The Executive Leadership Summit offers thought-provoking topics with informative speakers and the chance to meet and connect with prominent industry leaders. Join your peers for two days of learning, networking and idea- sharing with other CID industry executives.
The Langham Huntington, Pasadena April 24-25, 2025
CCAMs, CAFMs, and MCAMs earn 6 CEUs. CAMExs earn 5 leadership points.
Educational Forums
Educational Forums explore important, current community management industry issues on the local and state level and are accompanied by either a breakfast or lunch. These events include time to mingle with peers and service providers, explore the latest products and services, and hear expert speakers on topics of interest to community managers.
CCAMs, CAFMs, and MCAMs earn 3 CEUs.
High Rise & Large Scale Summit
The High Rise & Large Scale Summit offers a personalized, interactive knowledge-sharing experience for managers who work in these highly specialized properties. This event allows for small group networking opportunities and idea sharing with other like-minded professionals.
Renaissance Walnut Creek Hotel
Walnut Creek, CA
Sept. 24-26, 2025
CCAM, CAFM and MCAMs earn 6 CEU
Tools & Resources
CACM membership includes exclusive access to community management tools and resources to help you succeed. Explore all the different ways CACM supports you and your career.
Career Center
The CACM Career Center is the exclusive online job board for the California community management industry. Job seekers can sign up for free to access confidential résumé posting, receive automated weekly email notifications of new job listings and save jobs for later review. Management firms can gain targeted access to quality community management professionals and quickly and easily post jobs, view résumés and monitor job activities. Visit careers.cacm.org.
Publications
CACM’s industry-leading publications are your source for professional, legal and management issues pertaining to California community associations. Manager members receive complimentary subscriptions to the following CACM digital publications:
Vision
Compensation and Benefits Study
Attention CEOs, executives and HR directors: Discover the latest compensation and benefit findings for California community management professionals in the third edition of the CACM Compensation & Benefits Study Findings released in 2022. This comprehensive resource includes data for unique job classifications in 11 geographic markets of California with valuable benchmarking statistics.
Members $139
Non-Members $189
Survey participants receive a 25% discount
Managers’ Toolkits
CACM provides several resources for new members getting started in the industry. Basics of Association Management, Ethics and California Law. Go to Member Resources at cacm.org to access these toolkits.
CACM’s quarterly, digital magazine presents informative articles regarding the latest trends, technical items and matters of professional development to community managers.
Law Journal
A quarterly newsletter providing easily understood interpretations of legal matters, as well as a regularly featured Legal Directory that lists legal professionals serving the CID industry.
MyCommunity
A monthly e-newsletter that keeps members informed about upcoming CACM events, new programs and courses, announcements, tips and industry developments.
Resource Guide
CACM’s digital Resource Guide connects you with professional associates and industry partners throughout the state. You’ll want to keep this guide within reach throughout the year to make it easy to get in touch with your peers. Members receive a free listing and complimentary digital copy of this comprehensive directory annually.
LEGISLATIVE EDUCATION
CACM is your fierce advocate in Sacramento
Voice in Sacramento
As the California-specific organization that advocates on behalf of managers and management companies, CACM is your fierce advocate in Sacramento, working to impact policy on issues that affect you. These efforts ensure that legislation that influences the day-to-day work of community managers and the industry as a whole is closely monitored, supported, or opposed, to positively impact managers. Here are a few ways we strive to keep you updated on legislative happenings, as well as options for you to get involved and have a voice in the decisionmaking process.
Legislative Committee
Want to be even more involved in CACM legislative efforts? Consider joining the Legislative Committee, a task force organized for the advocacy of managers and management companies. Managers who testified in Sacramento in 2024 played a major role in establishing and maintaining CACM’s position on bills and helped CACM become recognized as the voice of reason on CID management policy.
Email CEO Tom Freeley at tfreeley@cacm.org for a copy of the Legislative Committee Charter to confirm you have the availability to attend a monthly conference call or to actively participate in Sacramento.
Legislative Updates
CACM knows the importance of keeping our members informed and engaged on legislative matters. Visit the Legislative Resources section on CACM’s website to access the latest legislative updates and keep track of CACM’s efforts in Sacramento. Also, watch for legislative update emails sent throughout the year as important developments arise.
Political Action Committee (PAC)
Success in Sacramento is driven by CACM’s Political Action Committee (PAC), which is funded by voluntary member donations (separate from member dues). Member donations are put to good use with the expertise of Sacramento’s best lobbyist in support of legislator campaigns whose political philosophies are consistent with the goals and objectives of CACM and our community manager members. Consider contributing and becoming part of the growing number of donors –it’s an investment in the California CID industry’s best interests!
2025 Course Schedule
SCHEDULING CHANGES MAY OCCUR DUE TO UNEXPECTED CIRCUMSTANCES. VIEW THE ONLINE CALENDAR
1/14/25 8:00AM - 10:00AM CCIP: HOA Core Principles 2 of 5
1/21/25 8:00AM - 10:00AM CCIP: HOA Core Principles 3 of 5
1/7/25 8:00AM - 10:00AM CIP 100 CCIP: HOA Core Principles 1 of 5 ZOOM
1/28/25 8:00AM - 10:00AM CCIP: HOA Core Principles 4 of 5
2/11/25 8:00AM - 10:00AM CCIP: HOA Core Principles 5 of 5
1/8/25 9:00AM - 11:00AM The Basics of Association Management Session 2 of 8
1/7/25 9:00AM - 11:00AM CMM 101 The Basics of Association Management ZOOM Session 1 of 8
1/14/25 9:00AM - 11:00AM The Basics of Association Management Session 3 of 8
1/15/25 9:00AM - 11:00AM The Basics of Association Management Session 4 of 8
1/21/25 9:00AM - 11:00AM CMM 102 The Basics of Association Management Session 5 of 8
1/22/25 9:00AM - 11:00AM The Basics of Association Management ZOOM Session 6 of 8
1/28/25 9:00AM - 11:00AM The Basics of Association Management Session 7 of 8
1/29/25 9:00AM - 11:00AM The Basics of Association Management Session 8 of 8
1/7/25 1:00PM - 3:00PM CMM 121 California Law Session 1 of 8 ZOOM
1/8/25 1:00PM - 3:00PM California Law Session 2 of 8
1/14/25 1:00PM - 3:00PM CMM 122 California Law Session 3 of 8 ZOOM
1/15/25 1:00PM - 3:00PM California Law Session 4 of 8
1/21/25 1:00PM - 3:00PM CMM 123 California Law Session 5 of 8 ZOOM
1/22/25 1:00PM - 3:00PM California Law Session 6 of 8
1/28/25 1:00PM - 3:00PM CMM 124 California Law Session 7 of 8 ZOOM
1/29/25 1:00PM - 3:00PM California Law Session 8 of 8
1/9/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM
1/9/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
1/16/25 9:00AM - 11:00AM LDR 500 Advanced Ethics Session 1 of 2 4 CEUs ZOOM
1/16/25 1:00PM - 3:00PM Advanced Ethics Session 2 of 2
1/23/25 9:00AM - 11:00AM LDR 550 Ethics Mastery Session 1 of 2 4 CEUs ZOOM 1/23/25 1:00PM - 3:00PM Ethics Mastery Session 2 of 2
1/30/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM
1/30/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
2/5/25 12:30PM - 4:30PM LDR 550 Ethics Mastery - NorCal Law Seminar 1 4 CEUs IN-PERsON
2/5/25 12:30PM - 4:30PM Ethics Mastery - NorCal Law Seminar 2
2/5/25 12:30PM - 4:30PM LDR 500 Advanced Ethics - NorCal Law Seminar 4 CEUs IN-PERsON
2/11/25 9:00AM - 11:00AM CMM 121 California Law Session 1 of 8 ZOOM
2/12/25 9:00AM - 11:00AM California Law Session 2 of 8
2/18/25 9:00AM - 11:00AM CMM 122 California Law Session 3 of 8 ZOOM
2/19/25 9:00AM - 11:00AM California Law Session 4 of 8
2/25/25 9:00AM - 11:00AM CMM 123 California Law Session 5 of 8 ZOOM
2/26/25 9:00AM - 11:00AM California Law Session 6 of 8
3/4/25 9:00AM - 11:00AM CMM 124 California Law Session 7 of 8 ZOOM
3/5/25 9:00AM - 11:00AM California Law Session 8 of 8
2025 Course Schedule
Q1
COURSE
2/12/25 1:00PM - 3:00PM The Basics of Association Management Session 2 of 8
2/11/25 1:00PM - 3:00PM CMM 101 The Basics of Association Management ZOOM Session 1 of 8
2/18/25 1:00PM - 3:00PM The Basics of Association Management Session 3 of 8
2/19/25 1:00PM - 3:00PM The Basics of Association Management Session 4 of 8
2/25/25 1:00PM - 3:00PM CMM 102 The Basics of Association Management Session 5 of 8
2/26/25 1:00PM - 3:00PM The Basics of Association Management Session 6 of 8 ZOOM
3/4/25 1:00PM - 3:00PM The Basics of Association Management Session 7 of 8
3/5/25 1:00PM - 3:00PM The Basics of Association Management Session 8 of 8
2/13/25 9:00AM - 12:00PM INS 200 Insurance Principles
2/18/25 8:00AM - 10:00AM CIP 200 CCIP: Enhance Your Professional ZOOM Presence, Session 1 of 2
2/25/25 8:00AM - 10:00AM CCIP: Enhance Your Professional Presence, Session 2 of 2
2/20/25 9:00AM - 11:00AM FIN 300 Budgeting Session 1 of 2
2/27/25 9:00AM - 11:00AM Budgeting Session 2 of 2
2/20/25
- 3:00PM
2/27/25 1:00PM - 3:00PM Conflict Resolution Session 2 of 2
3/6/25 9:00AM - 12:30PM INS 300 Advanced
3/12/25 12:30PM - 4:30PM LDR 550 Ethics Mastery - SoCal Law Seminar
3/12/25 12:30PM - 4:30PM Ethics Mastery - SoCal Law Seminar 2
3/12/25 12:30PM - 4:30PM LDR 500 Advanced Ethics - SoCal Law Seminar
3/18/25 9:00AM - 11:00AM FIN 320 Strategic Financial Planning
CEUs ZOOM
CEUs ZOOM Session 1 of 2
3/19/25 9:00AM - 11:00AM Strategic Financial Planning Session 2 of 2
3/19/25 1:00PM - 3:00PM SPC 450 Commercial & Industrial CID
CEUs ZOOM Management, Session 1 of 3
3/26/25 1:00PM - 3:00PM Commercial & Industrial CID Management, Session 2 of 3
4/2/25 1:00PM - 3:00PM Commercial & Industrial CID Management Session 3 of 3
3/20/25 9:00AM - 11:30AM LDR 400 Human Resource Management 7 CEUs ZOOM Session 1 of 1
3/27/25 9:00AM - 11:30AM Human Resource Management Session 2 of 2
4/3/25 9:00AM - 11:30AM Human Resource Management Session 3 of 3
3/25/25 8:00AM - 10:00AM CIP 300 CCIP: Foundational Ethics Session 1 of 2 ZOOM 4/1/25 8:00AM - 10:00AM CCIP: Foundational Ethics Session 2 of 2
3/25/25 1:00PM - 3:00PM CMM 200 Enhance Your Professional Presence 4 CEUs ZOOM Session 1 of 2
4/1/25 1:00PM - 3:00PM Enhance Your Professional Presence Session 2 of 2
2025 Course Schedule
Q1
3/26/25 9:00AM - 11:00AM The Basics of Association Management Session 2 of 8
3/25/25 9:00AM - 11:00AM CMM 101 The Basics of Association Management ZOOM Session 1 of 8
4/1/25 9:00AM - 11:00AM The Basics of Association Management Session 3 of 8
4/2/25 9:00AM - 11:00AM The Basics of Association Management Session 4 of 8
4/9/25 9:00AM - 11:00AM The Basics of Association Management Session 6 of 8
4/8/25 9:00AM - 11:00AM CMM 102 The Basics of Association Management ZOOM Session 5 of 8
4/15/25 9:00AM - 11:00AM The Basics of Association Management Session 7 of 8
4/16/25 9:00AM - 11:00AM The Basics of Association Management Session 8 of 8
Q2
4/15/25 1:00PM - 3:30PM Portfolio Management Session 2 of 6
4/22/25 1:00PM - 4:00PM Portfolio Management Session 3 of 6
4/8/25 1:00PM - 4:00PM SPC 430 Portfolio Management Session 1 of 6
4/29/25 1:00PM - 3:30PM Portfolio Management Session 4 of 6
5/6/25 1:00PM - 4:00PM Portfolio Management Session 5 of 6
5/13/25 1:00PM - 3:30PM Portfolio Management Session 6 of 6
4/9/25 1:00PM - 3:00PM CMM 121 California Law Session 1 of 8 ZOOM
4/10/25 1:00PM - 3:00PM California Law Session 2 of 8
4/16/25 1:00PM - 3:00PM CMM 122 California Law Session 3 of 8 ZOOM
4/17/25 1:00PM - 3:00PM California Law Session 4 of 8
4/23/25 1:00PM - 3:00PM CMM 123 California Law Session 5 of 8 ZOOM
4/24/25 1:00PM - 3:00PM California Law Session 6 of 8
4/30/25 1:00PM - 3:00PM CMM 124 California Law Session 7 of 8 ZOOM
5/1/25 1:00PM - 3:00PM California Law Session 8 of 8
4/17/25 9:00AM - 12:00PM FIN 200 Reserves - What, Why, How 3 CEUs ZOOM
4/22/25 9:00AM - 11:00AM FIN 210 Assessment Collections Session 1 of 2 4 CEUs ZOOM
4/29/25 9:00AM - 11:00AM Assessment Collections Session 2 of 2
4/30/25 9:00AM - 12:00PM INS 400 Risk Management Session 1 of 2 6 CEUs ZOOM
5/1/25 9:00AM - 12:00PM Risk Management Session 2 of 2
5/8/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 2 of 5
5/15/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 3 of 5
5/1/25 8:00AM - 10:00AM CIP 100 CCIP: HOA Core Principles Session 1 of 5 ZOOM
5/22/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 4 of 5
5/29/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 5 of 5
5/7/25 9:00AM - 11:00AM LDR 500 Advanced Ethics Session 1 of 2
5/7/25 1:00PM - 3:00PM Advanced Ethics Session 2 of 2
CEUs ZOOM
5/15/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM
5/15/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
5/13/25 9:00AM - 11:00AM FIN 220 Explaining Financial Statements
CEUs ZOOM Session 1 of 3
5/20/25 9:00AM - 11:00AM Explaining Financial Statements Session 2 of 3
5/27/25 9:00AM - 11:00AM Explaining Financial Statements Session 3 of 3
5/20/25 1:00PM - 3:00PM CMM 220 Conflict Resolution Session 1 of 2 4 CEUs ZOOM
5/27/25 1:00PM - 3:00PM Conflict Resolution Session 2 of 2
2025 Course Schedule
Q2
COURSE
5/22/25 1:00PM - 3:00PM The Basics of Association Management Session 2 of 8
5/21/25 1:00PM - 3:00PM CMM 101 The Basics of Association Management ZOOM Session 1 of 8
5/28/25 1:00PM - 3:00PM The Basics of Association Management Session 3 of 8
5/29/25 1:00PM - 3:00PM The Basics of Association Management Session 4 of 8
6/5/25 1:00PM - 3:00PM The Basics of Association Management Session 6 of 8
6/4/25 1:00PM - 3:00PM CMM 102 The Basics of Association Management ZOOM Session 5 of 8
6/11/25 1:00PM - 3:00PM The Basics of Association Management Session 7 of 8
6/12/25 1:00PM - 3:00PM The Basics of Association Management Session 8 of 8
5/28/25 9:00AM - 11:30AM SPC 460 Lifestyle Management Session 1 of 2 6 CEUs ZOOM
5/29/25 9:00AM - 11:30AM Lifestyle Management Session 2 of 2
6/3/25 9:00AM - 11:00AM CMM 121 California Law Session 1 of 8 ZOOM
6/4/25 9:00AM - 11:00AM California Law Session 2 of 8
6/10/25 9:00AM - 11:00AM CMM 122 California Law Session 3 of 8 ZOOM
6/11/25 9:00AM - 11:00AM California Law Session 4 of 8
6/17/25 9:00AM - 11:00AM CMM 123 California Law Session 5 of 8 ZOOM
6/18/25 9:00AM - 11:00AM California Law Session 6 of 8
6/24/25 9:00AM - 11:00AM CMM 124 California Law Session 7 of 8 ZOOM
6/25/25 9:00AM - 11:00AM California Law Session 8 of 8
6/10/25 1:00PM - 3:30PM High Rise Management 2 of 6
6/17/25 1:00PM - 4:00PM High Rise Management 3 of 6
6/3/25 1:00PM - 4:00PM SPC 400 High Rise Management 1 of 6
6/24/25 1:00PM - 3:30PM High Rise Management 4 of 6
7/1/25 1:00PM - 4:00PM High Rise Management 5 of 6
7/8/25 1:00PM - 4:00PM High Rise Management 6 of 6
CEUs ZOOM
6/5/25 8:00AM - 10:00AM CIP 200 CCIP: Enhance Your Professional ZOOM Presence Session 1 of 2
6/12/25 8:00AM - 10:00AM CCIP: Enhance Your Professional Presence Session 2 of 2
6/5/25 9:00AM - 12:00PM INS 200 Insurance Principles
6/18/25 1:00PM - 3:00PM BDA 300 Fundamentals of Effective Governance Session 1 of 2
6/25/25 1:00PM - 3:00PM Fundamentals of Effective Governance Session 2 of 2
CEUs ZOOM
CEUs ZOOM
6/26/25 8:00AM - 10:00AM CIP 300 CCIP: Foundational Ethics Session 1 of 2 ZOOM
7/3/25 8:00AM - 10:00AM CCIP: Foundational Ethics Session 2 of 2
6/26/25 9:00AM - 11:00AM LDR 550 Ethics Mastery Session 1 of 2
6/26/25 1:00PM - 3:00PM Ethics Mastery Session 2 of 2
CEUs ZOOM
7/2/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM
7/2/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
7/3/25 9:00AM - 11:00AM LDR 500 Advanced Ethics Session 1 of 2
7/3/25 1:00PM - 3:00PM Advanced Ethics Session 2 of 2
CEUs ZOOM
2025 Course Schedule
7/15/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 2 of 5
7/22/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 3 of 5
7/8/25 8:00AM - 10:00AM CIP 100 CCIP: HOA Core Principles Session 1 of 5 ZOOM
7/29/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 4 of 5
8/5/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 5 of 5
7/9/25 9:00AM - 11:00AM The Basics of Association Management Session 2 of 8
7/8/25 9:00AM - 11:00AM CMM 101 The Basics of Association Management ZOOM Session 1 of 8
7/15/25 9:00AM - 11:00AM The Basics of Association Management Session 3 of 8
7/16/25 9:00AM - 11:00AM The Basics of Association Management Session 4 of 8
7/23/25 9:00AM - 11:00AM The Basics of Association Management Session 6 of 8
7/22/25 9:00AM - 11:00AM CMM 102 The Basics of Association Management ZOOM Session 5 of 8
7/29/25 9:00AM - 11:00AM The Basics of Association Management Session 7 of 8
7/30/25 9:00AM - 11:00AM The Basics of Association Management Session 8 of 8
7/9/25 1:00PM - 3:00PM BDA 220 Effective Meeting & Election Tools 4 CEUs ZOOM Session 1 of 2
7/10/25 1:00PM - 3:00PM Effective Meeting & Election Tools Session 2 of 2
7/10/25 9:00AM - 12:30PM INS 300 Advanced Insurance Principles 3 CEUs ZOOM
7/16/25 1:00PM - 3:30PM
Large Scale Management Session 1 of 6
7/17/25 1:00PM - 3:30PM Large Scale Management Session 2 of 6
7/23/25 1:00PM - 3:30PM Large Scale Management Session 3 of 6
7/24/25 1:00PM - 3:30PM Large Scale Management Session 4 of 6
7/30/25 1:00PM - 3:30PM Large Scale Management Session 5 of 6
7/31/25 1:00PM - 3:30PM Large Scale Management Session 6 of 6
7/17/25 9:00AM - 11:30AM LDR 400 Human Resource Management
CEUs ZOOM Session 1 of 3
7/24/25 9:00AM - 11:30AM Human Resource Management Session 2 of 3
7/31/25 9:00AM - 11:30AM Human Resource Management Session 3 of 3
7/22/25 1:00PM - 3:00PM FIN 220 Explaining Financial Statements 6 CEUs ZOOM Session 1 of 3
7/29/25 1:00PM - 3:00PM Explaining Financial Statements Session 2 of 3
8/12/25 1:00PM - 3:00PM Explaining Financial Statements Session 3 of 3
8/5/25 9:00AM - 11:00AM SPC 420 Age-Restricted Active Adult Community 4 CEUs ZOOM Management Session 1 of 2
8/12/25 9:00AM - 11:00AM Age-Restricted Active Adult Community Management Session 2 of 2
2025 Course Schedule
Q3
COURSE
8/7/25 9:00AM - 11:30AM New Development Management Session 2 of 6
8/13/25 9:00AM - 11:30AM New Development Management Session 3 of 6
8/6/25 9:00AM - 11:30AM SPC 440 New Development Management 14 CEUs ZOOM Session 1 of 6
8/14/25 9:00AM - 11:30AM New Development Management Session 4 of 6
8/20/25 9:00AM - 11:30AM New Development Management Session 5 of 6
8/21/25 9:00AM - 11:30AM New Development Management Session 6 of 6
8/6/25 1:00PM - 3:00PM CMM 121 California Law Session 1 of 8 ZOOM
8/7/25 1:00PM - 3:00PM California Law Session 2 of 8
8/13/25 1:00PM - 3:00PM CMM 122 California Law Session 3 of 8 ZOOM
8/14/25 1:00PM - 3:00PM California Law Session 4 of 8
8/20/25 1:00PM - 3:00PM CMM 123 California Law Session 5 of 8 ZOOM
8/21/25 1:00PM - 3:00PM California Law Session 6 of 8
8/27/25 1:00PM - 3:00PM CMM 124 California Law Session 7 of 8 ZOOM
8/28/25 1:00PM - 3:00PM California Law Session 8 of 8
8/12/25 8:00AM - 10:00AM CIP 200 CCIP: Enhance Your Professional ZOOM Presence Session 1 of 2
8/19/25 8:00AM - 10:00AM CCIP: Enhance Your Professional Presence Session 2 of 2
8/19/25 9:00AM - 11:00AM LDR 550 Ethics Mastery Session 1 of 2 4 CEUs ZOOM
8/19/25 1:00PM - 3:00PM Ethics Mastery Session 2 of 2
8/26/25 8:00AM - 10:00AM CIP 300 CCIP: Foundational Ethics Session 1 of 2 ZOOM
9/2/25 8:00AM - 10:00AM CCIP: Foundational Ethics Session 2 of 2
8/26/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM
8/26/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
8/27/25 9:00AM - 11:00AM FIN 300 Budgeting Session 1 of 2
CEUs ZOOM 8/28/25 9:00AM - 11:00AM Budgeting Session 2 of 2
9/2/25 9:00AM - 12:00PM INS 400 Risk Management Session 1 of 2 6 CEUs ZOOM
9/3/25 9:00AM - 12:00PM Risk Management Session 2 of 2
9/2/25 1:00PM - 3:00PM CMM 200 Enhance Your Professional Presence Session 1 of 2
CEUs ZOOM 9/3/25 1:00PM - 3:00PM Enhance Your Professional Presence Session 2 of 2
9/9/25 9:00AM - 11:00AM LDR 550 Ethics Mastery Session 1 of 2 4 CEUs ZOOM
9/9/25 1:00PM - 3:00PM Ethics Mastery Session 2 of 2
9/10/25 9:00AM - 11:00AM LDR 500 Advanced Ethics Session 1 of 2 4 CEUs ZOOM
9/10/25 1:00PM - 3:00PM Advanced Ethics Session 2 of 2
9/11/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM 9/11/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
9/16/25 9:00AM - 11:00AM CMM 121 California Law Session 1 of 8 ZOOM
9/17/25 9:00AM - 11:00AM California Law Session 2 of 8
9/23/25 9:00AM - 11:00AM CMM 122 California Law Session 3 of 8 ZOOM
9/24/25 9:00AM - 11:00AM California Law Session 4 of 8
9/30/25 9:00AM - 11:00AM CMM 123 California Law Session 5 of 8 ZOOM
10/1/25 9:00AM - 11:00AM California Law Session 6 of 8
10/7/25 9:00AM - 11:00AM CMM 124 California Law Session 7 of 8 ZOOM
10/8/25 9:00AM - 11:00AM California Law Session 8 of 8
2025 Course Schedule
Q3
Q4
9/16/25 1:00PM - 3:00PM CMM 101
9/17/25 1:00PM - 3:00PM The Basics of Association Management Session 2 of 8
The Basics of Association Management ZOOM Session 1 of 8
9/23/25 1:00PM - 3:00PM The Basics of Association Management Session 3 of 8
9/24/25 1:00PM - 3:00PM The Basics of Association Management Session 4 of 8
10/1/25 1:00PM - 3:00PM The Basics of Association Management Session 6 of 8
9/30/25 1:00PM - 3:00PM CMM 102 The Basics of Association Management ZOOM Session 5 of 8
10/7/25 11:00PM 3:00PM The Basics of Association Management Session 7 of 8
10/8/25 1:00PM 3:00PM The Basics of Association Management Session 8 of 8
10/7/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 1 of 5
10/14/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 2 of 5
10/21/25 8:00AM - 10:00AM CIP 100 CCIP: HOA Core Principles Session 3 of 5 ZOOM
10/28/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 4 of 5
11/4/25 8:00AM - 10:00AM CCIP: HOA Core Principles Session 5 of 5
10/14/25 9:00AM - 11:30AM SPC 460 Lifestyle Management Session 1 of 2 6 CEUs ZOOM 10/15/25 9:00AM - 11:30AM Lifestyle Management Session 2 of 2
10/16/25 9:00AM - 11:00AM LDR 550 Ethics Mastery Session 1 of 2 4 CEUs ZOOM
10/16/25 1:00PM - 3:00PM Ethics Mastery Session 2 of 2
10/21/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM
10/21/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2
10/22/25 9:00AM - 11:00AM CMM 121 California Law Session 1 of 8 ZOOM
10/23/25 9:00AM - 11:00AM California Law Session 2 of 8
10/29/25 9:00AM - 11:00AM CMM 122 California Law Session 3 of 8 ZOOM
10/30/25 9:00AM - 11:00AM California Law Session 4 of 8
11/5/25 9:00AM - 11:00AM CMM 123 California Law Session 5 of 8 ZOOM
11/6/25 9:00AM - 11:00AM California Law Session 6 of 8
11/12/25 9:00AM - 11:00AM CMM 124 California Law Session 7 of 8 ZOOM
11/13/25 9:00AM - 11:00AM California Law Session 8 of 8
10/23/25 1:00PM - 3:00PM The Basics of Association Management Session 2 of 8
10/22/25 1:00PM - 3:00PM CMM 101 The Basics of Association Management ZOOM Session 1 of 8
10/29/25 1:00PM - 3:00PM The Basics of Association Management Session 3 of 8
10/30/25 1:00PM - 3:00PM The Basics of Association Management Session 4 of 8
11/6/25 1:00PM - 3:00PM The Basics of Association Management Session 6 of 8
11/5/25 1:00PM - 3:00PM CMM 102 The Basics of Association Management ZOOM Session 5 of 8
11/12/25 1:00PM - 3:00PM The Basics of Association Management Session 7 of 8
11/13/25 1:00PM - 3:00PM The Basics of Association Management Session 8 of 8
11/4/25 9:00AM - 12:00PM FIN 200 Reserves - What, Why, How 3 CEUs ZOOM
2025 Course Schedule
Q4
COURSE
11/11/25 8:00AM - 10:00AM CIP 200 CCIP: Enhance Your Professional ZOOM Presence Session 1 of 2
11/18/25 8:00AM - 10:00AM CCIP: Enhance Your Professional Presence Session 1 of 2
11/18/25 9:00AM - 11:00AM CMM 130 Foundational Ethics Session 1 of 2 ZOOM 11/18/25 1:00PM - 3:00PM Foundational Ethics Session 2 of 2 11/19/25 9:00AM - 11:00AM FIN 320
s ZOOM Session 1 of 2 11/20/25 9:00AM - 11:00AM Strategic Financial Planning Session 2 of 2 11/19/25 1:00PM - 3:00PM CMM 220 Conflict
1:00PM -
12/2/25 8:00AM - 10:00AM CIP 300 CCIP: Foundational Ethics Session 1 of 2 ZOOM 12/9/25 8:00AM - 10:00AM CCIP: Foundational Ethics Session 2 of 2
12/3/25 9:00AM - 11:00AM LDR 550 Ethics Mastery Session 1 of 2
CEUs ZOOM 12/3/25 1:00PM - 3:00PM Ethics Mastery Session 2 of 2
12/9/25 9:00AM - 11:00AM LDR 500 Advanced Ethics Session 1 of 2
-
12/10/25 9:00AM - 11:00AM FIN 210 Assessment Collections Session 1 of 2
CEUs ZOOM 12/11/25 9:00AM - 11:00AM Assessment Collections Session 2 of 2
12/10/25 1:00PM - 3:00PM BDA 300 Fundamentals of Effective Governance 4 CEUs ZOOM Session 1 of 2
12/11/25 1:00PM - 3:00PM Fundamentals of Effective Governance Session 2 of 2
Become a CACM Instructor
REASONS TO BECOME A CACM INSTRUCTOR
• Give back to your industry
• Learn a new skill
• Help educate managers
• Learn from other managers and attorneys
• Share your experience
• Connect with the CACM Community
• Add “instructor” to your resume
• Expand your horizons, do something you never thought possible!
• Earn Continued Education Units (CEUs) towards recertification
PASSIONATE ABOUT OUR INDUSTRY? JOIN OUR TEACHING FACULTY!
If you have a passion for our industry and find happiness helping shape current and future leaders, consider volunteering to teach with us! Manager member instructors can earn CAMEx points for teaching, as well CEUs for teaching and auditing. Contact education@cacm.org to learn more!
WHY DO YOU INSTRUCT FOR CACM?
“It is fun. I enjoy being able to share my real life experience with others.”
- Al De Camara
“To give back and help mentor the next generation of community managers.”
- Caroline McCormick
“I enjoy the opportunity to support managers in their education.”
- Christina Ciceron
Thank You to Our 2024 Instructors
We would like to sincerely thank our 2024 instructors for their time and knowledge. Their volunteerism and dedication is essential not only to CACM, but to the advancement of our industry. We at CACM are eternally grateful for their support and diligence in providing the best education for our Managers, Executives and Industry Partners.
A.J. Jahanian, Esq.
Adam Haney
Amy Tinetti, Esq.
Andrea O’Toole, Esq.
Bradley Schuber, Esq.
Brian Kalmenson
Cang Le, Esq.
Caroline McCormick, CAMEx, CCAM
Charlotte Allen
Christina Ciceron, Esq.
Corinne Crawford, CCAM-ND
Daniel Goodrich, CCAM-LS.AA
Daniel Heaton, Esq.
Darren Shaw, CAMEx, MCAM-LS.AA
Deborah Griffiths, CCAM-Emeritus
Demetrios A. Xanthos, CCIP
Ellen Schuster, Esq.
Fred Scaglione, CAFM, CCAM
Hamlet Vazquez, MCAM-HR
Heather Wiltshire, CCAM
Jeff Beaumont, Esq.
John C. Cligny, CAMEx, CCAMEmeritus.HR-I
John Hansen, Esq.
John Kalas, CAMEx, CCAM
Karen Conlon, MCAM
Kathryn Henricksen, CAMEx, CCAM
Keith Lavery, CCAM
Kimberley Flickner, CAMEx, CCAMPM.LS.ND.AA.CID.LM
Kimberly Lilley
Kimberly Streetman, CAMEx, CCAM
Kumar Raja, Esq.
Lisa Tashjian, Esq.
Mark Guithues, Esq.
Robert L. Smith, Jr., CCAM-HR
Robin A. Romo, CAMEx, MCAM-HR
Rolf Crocker, CAMEx, CCAM
Scott Clements
Stacy Gerowitz, CAMEx, CCAM
Steven Roseman, Esq.
Tara Radley, Esq.
Tim Flanagan, Esq.
Education Policies
INTEGRITY
CACM expects all members, certified or in the process of obtaining a certification, to uphold the values of the CACM Code of Professional Ethics and Standards of Practice. View/Download Code here. CACM prohibits the use of external resources, which include but are not limited to, artificial intelligence (AI), phones and assistance from others, while completing an exam or assessment. Failure to comply may result in suspension of certification, removal of CACM membership, or subject to review by CACM’s Professional Standards Committee.
EDUCATIONAL MATERIALS
Those who participate in CACM courses understand that all educational materials, including but not limited to student manuals, instructor manuals and educational content, are proprietary and copywritten to CACM. Participants agree not to share any proprietary information in CACM’s course materials with any third party.
COURSE RECORDINGS
Specified courses will be recorded. By attending, participants (Students, Instructors, Auditors and Facilitators) give CACM permission to record audio, video and chat. The recording will be accessed by course participants and invitees who were unable to attend the online session. All participants agree not to share or distribute the recording to any third party. Note: not all courses will be recorded. It is the registrant’s responsibility to ensure attendance and participation in all courses.
DESIGNATION
Certified members or organizations who do not complete their recertification or reaccreditation requirements will result in their designation(s) or accreditation being suspended. If suspended, certified members and or organizations must remove their designation across all platforms.
RETAKE EXAM
If a registrant does not pass an exam, they may register for a retake exam for $40. If the retake exam is not deemed passing, the registrant will be required to reenroll in the corresponding course module.
SPECIAL ACCOMMODATIONS
If requesting special accommodations for courses, exams, events, please contact education@cacm.org or registration@cacm.org.
NON-CACM EDUCATION AL EVENTS & CEUS
Events facilitated by organizations outside of CACM will need preapproval to determine CEU eligibility.
