Spotlight on Education

Congratulations Justine Collin, Welcome Pauline Madduma

CACM is excited to announce the recent promotion of Justine Collin to Education and Credentialing Advisor. She joined our education department in 2022 and managers have become acquainted with her as she facilitates all of our courses, working closely with our instructors. Please join us in congratulating her! In her new role, she will advise members on requirements and courses needed to certify and re-certify and assist in finding instructors and setting the schedule of courses. She can be reached at jcollin@cacm.org.

In addition, CACM welcomed Pauline Madduma as Education & Credentialing Administrator. Pauline graduated from UC San Diego in 2016 with a degree in neuroscience. In her last year of school, she had the opportunity to take an education studies class where she could volunteer at schools and mentor students. Since then, she focused on working with children with neurodivergent backgrounds and learning and attention challenges to provide equitable services for families. She facilitates CACM’s online courses. She can be reached at pmadduma@cacm.org.

Portfolio Management Class Added This Fall

You asked, we listened. Due to popular demand, we have added a Portfolio Management course this fall. The online course provides 16 CEUs and will be held on Zoom from November 21 through December 6.

This interactive course is designed to increase your depth and breadth of knowledge as it applies to managing a portfolio of community associations. Course content focuses on time management; leadership and communication; common area management; working with service providers; safety and regulations; averting legal issues; and cost control strategies.

Lifestyle Management Course – Open for Registration

CACM has launched a new course, Lifestyle Management. The online course will be offered Oct. 17 and 18 from 12 to 3 pm on Zoom.

Many California communities were developed with a focus on lifestyle in mind. Amenity packages in all shapes and sizes are commonplace nowadays in many communities, and their purpose is to help establish and nurture “community” by bringing residents together, creating a sense of belonging, and offering residents more opportunities to socialize, recreate and connect with one another.

As communities differ in many regards, their needs, programming and available resources range from one end of the spectrum to the other. Some communities maintain onsite personnel that focus solely on lifestyle, while others may not have the resources to maintain an onsite presence. As community services continue to evolve, management companies find themselves in a position to provide lifestyle services on an as needed basis. Lifestyle roles serve many purposes within a community, often acting as an event planner, organizer, facilitator, concierge and scheduler. These roles can often become the face of the community for residents.

A lifestyle manager must:

• Identify the unique position that a lifestyle role serves in communities.

• Articulate best practices for lifestyle responsibilities and develop measurable action plans that utilize these practices.

This six-hour Lifestyle Management online course addresses these responsibilities by exploring information, best practices, and real examples that will help you build strategies and action steps to apply to your own community, either now or in the future.

With the addition of this course, managers can also obtain a new certificate in Lifestyle Management. In addition to taking this course, managers must:

• Earn a Specialty Certificate in High Rise Management, Portfolio Management, New Development or Large Scale Management.

• Your CCAM must be in good standing.

• Take the Lifestyle Management Course.

• Submit application and fees.

Law Journal Exams

Have you been frustrated to learn that you are short just one or two CEUs for recertification and had to apply for an extension? Well, look no further! The Education and Credentialing Team is proud to present the Law Journal exam.

How will this work? Simply read an issue of the Law Journal, pass an exam, and earn 1 CEU.

The cost for the exam will be $50. A maximum of 4 CEUs can be earned per year.