From The Roundtable: A Message From The Board

As we start off 2022 with live celebrations of CACM’s 30 years, we find ourselves in another point of change or as we have referred to it, a pivot point. For those of us who love the world of living in the change curve it is a great place to be! We have change that is occurring within our workforce not only with many workers retiring, but also those who are moving out of state, changing industries, or looking for a different work-life balance at a much higher rate than we have experienced before.

Our industry has not been one that has been a chosen path from college or trade schools - as most of us have simply “fell into it.” The need for the “new” talent pool to have a larger “tool belt” is not an option, but a requirement as soft skills are becoming just as important as your experience and knowledge. Having the ability to conflict manage while delivering a higher level of service are required to meet the level of expectations and be successful in the challenges that impact our communities and those who live within them.

CACM has always been the base of education for our management teams and now with the addition of CACM’s curriculum being available in a college option, it begins to open the funnel for more potential candidates to learn about our industry as an option for careers rather than jobs.

Another area that will need to be a continued focus will be the culture that we create not only within our companies, but our industry. Culture will shape what occurs for our future staffing and talent development. In speaking with candidates, I ask “What is the culture of their current/past companies and what are they looking for when choosing a new position?” I find it is many times the opposite of what culture is meant to be. This disconnect often causes new team members to second guess their choices and disengages them from a successful transition.

There was a study completed by Radford University that found that team members who fit in well with a company’s culture experience a higher level of job satisfaction, perform better at work, and are less likely to leave an organization. As a company and an industry can we identify our “culture,” and can we focus on recruiting those candidates that fit into that environment?

Looking forward to the next 30 years of CACM starting in 2022!

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Joe Price, CAMEx, CCAM, CACM Board Chair, Powerstone Property Management, ACMC