Doing Your Part for the Industry You Serve

Doing "Your Part” When You're

New To The Industry

Regularly attend industry functions.

Always come away from a function with new relationships formed.

Don’t be afraid to ask questions. Seek out multiple opinions to situations you are encountering. You’ll discover a great deal about how to handle those situations and who within the industry is open to supporting others.

Seek out “the best” companies in the

industry to work for. They are the ones who believe in training their employees well and ensuring they are well-represented in the communities they serve. Working with the best will always challenge you to be your personal best.

Get educated! In addition to industry certifications, read the trade magazines, attend industry functions, and get involved in making an impact in the industry as a whole. You’ll quickly watch yourself move from “newbie” to “veteran.”

Don’t be afraid to ask for advice. What many new managers don’t realize is that more experienced managers welcome the opportunity to share what they know. The biggest mistake is in not asking the question.

Doing Your Part for the Industry You Serve

Alittle over 40 years ago, the community management industry was created by a dedicated group of individuals committed to ensuring the industry developed with the highest standards of professionalism and education possible. They worked together identifying areas of opportunity and challenge while shaping the future of the industry. The sky was (and still is) the limit and their desire to create and mold a new industry has forever given them the title of “industry veterans.” Although these individuals are, in many cases, still working within the field, many are reaching retirement age and (whether they will actively admit it or not) are thinking about the next chapter of their lives. Will they sell their business? Dissolve their business? Pass it on to a loved one? Train up a younger manager to take over the business?

As veterans retire, more and more managers are branching off and beginning their own companies with a desire to make an impact in the lives of those they serve. Soon, the industry will have new leadership. The question is, are these future leaders ready? Have they developed the necessary relationships and mentors

Doing Your Part for the Industry You Serve

to guide them? Do they feel comfortable reaching out to industry veterans to ask questions or seek wise counsel without fear?

CACM hopes the answer to these questions is YES! Every day, new individuals enter our industry’s workforce and are either met with assistance from quality mentors or rely on instincts and certifications to see them through their daily tasks. Although instincts are important, they can also lead to mistakes that cost homeowners time and money. These future industry leaders deserve proper guidance on how to build and protect the communities they serve, in addition to how to build a long lasting career.

Whether you are new to the industry or have been working successfully for much of its existence, there is an opportunity to positively impact the community management industry. CACM thanks you in advance for leading by example.

Emily Yost is the Marketing Director for MPS Financial, LLC in Rancho Santa Margarita.

Doing "Your Part” as an

Industry Veteran

Regularly attend industry functions. While continuing your own education, remember you are a resource to others.

Seek out new managers. Be the first to introduce yourself to them. You were new too, once. Share what you know and engage with those new to the industry. You stand in a unique position to be an asset to the industry as a whole.

If an owner/executive, build a reputation as the best company in the industry to work

for! Train and treat your employees well. Be the example of “industry professionalism.” This leadership defines how community management companies should operate. Leave a legacy in our growing industry that reaches far beyond yourself.

Commit to educating others. As an industry expert, offer advice to others. Look for opportunities to mentor those within your sphere of influence. Let them know you welcome the opportunity to assist them should they need it.

Be available and open for support. As a veteran, you are a wealth of knowledge. Be the kind of individual that answers questions when asked. It’s an honor and privilege to be asked – it says a lot about who you are within the industry.

maintaining high standards

New Individual Manager & Management Business Members

CACM members further their success in the industry and benefit by partnering with colleagues to share new ideas and best practices. Please join us in welcoming these members from the second and third quarter of 2017!

Pro Plus

Stephen Coffaro Christine Holcombe Tyler Larcom Tamara Renteria

Pro

Tony Abad Daniel Akulow, CCAM Violet Alholm Kaitlynn Armintrout Lauren Bates Christy Beck, CCAM Angela Begley Leslie Benjamin, CCAM Brittany Bennett Joe Benson Susan Besek Sara Biller Yvonne Blanchard, CCAM Stacy Blom Christine Breit, CCAM Michele Brooks, CCAM Theresa Bruns Ashley Bump, CAFM Jennifer Buxton, CCAM Shawnna Carr Latisha Carver Denise Castaneda, CCAM Jackie Castillo Rhee Chen, CCAM Luis Chim Andrea Clark, CCAM Steve Cluse James Colby Dennis Cooke Niccole Cordova, CAFM Cheyne Cowne M'Lynn Creighton Irene Cutaia Anne Davis Larry Day, CCAM Kylie Decker, CCAM Michele Dickinson Lori Draper Jonathan Fleming Victoria Frades, CCAM Leila Franck Alexis Fulbright Lowell Fuselier, CCAM Shelley Gaboury Monica Gale Cheyenne Gallardo Mary Garcia Cindy Gaytan Maria Goins Claudia Golden Kayla Gonzalez Bruno Granatowicz, CCAM Jennie Grimsley Natalie Guerrero Ron Haas Tawanna Harris, CCAM Matthew Holbrook, CAMEx Samantha Hopkins John Hopkins Katin Horan Ashley Hu Toni Hughes, CCAM Rebecca Hull Marian Huntsman Heather Hutchison Victoria Jeune Gladys Jimenez, CCAM Kambra Johnson, CCAM Kevin Jones Taylor Jue, CCAM Cinthia Karim Shari Kenyon John Kim Lanese King Tracy Kreiss Melanie Kuhn Erin La Flamme Stephen Lamb Ann Landers, CCAM Julie Leanos Amaya Lopez Cynthia Lucero Aldina Maciel Courtney Mack Angela Malone Seantell Marron Krystal Martin Marissa Martinez, CCAM Shawna Mathews Nancy McLennan, CCAM Virginia Meade, CCAM Leaha Montano, CCAM Aaron Moses Cheyenne Murray Nicoleta Nagy Sashi Narasimhan Gloria Newman Ashley Oliver-Roquet, CCAM Thomas O'Neil Blake Pair Jerod Pannell, CCAM Jessica Pollard, CCAM Cody Prater, CCAM Ray Ramirez, CCAM Stephany Ramirez Zapata, CCAM Carissa Ratliff Michael Rewald Yvonne Reyna Joey Rice Donna Rickman Mark Routon, CCAM Adrianna Salsedo Maria Saracay Cynthia Schick Matthew Schwartz, CAFM Tehmas Shaikh Courtney Sheldon Roxanne Smith Amanda Soler Lynnette Sousa Rachel Speights Brianna Stoecklein Kylee Swanson Michelle Tagata Tracy Talley Mia Thornton Veronica Treto MaryAnn Treziok Sue Tuttle, CCAM Jennie Udeh Danielle Uhalde Mayu Valladolid Dina Varellas Jacqueline Vasquez Melissa Vitali, CCAM Christy Whalen Mallory Whalen, CCAM Malissa White Carol Whitley Mark Whittiker, CCAM Lorena Wilkin Alisa Woolsey, CCAM

Apprentice

Paul Adams

Business Plus Members

Infinity Property Services, Inc.

Valencia │ (800) 707-5670 www.infinitypropertyservices.com

Business Members

Ambassador Property Management

Vista │ (760) 945-8107 www.ambassadorpm.com

Dial Square Property Management

Palm Desert │ (760) 565-2227 www.dialsquare.org

Heritage Ranch Owners Association

Paso Robles │ (805) 238-9641 www.hroa.us

Openworld Properties

Oakland │ (510) 250-0946 www.openworldproperties.com

Pacific Union Property Management

Napa │ (707) 265-6556 www.pacunionpm.com

Smith Ranch Homes HOA San Rafael │ (415) 492-4916 www.smithranchhomes.org

Specialty Real Estate Services

Pleasanton │ (800) 422-2144 www.sresonline.com

Willis Management Group, Inc.

San Ramon │ (925) 901-0225 www.willismg.com