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Member News
With thousands of members spread out across California, CACM was looking for a way to keep in touch with all of our members’ latest happenings.
The Member News page is CACM’s new online bulletin board designed to feature our members’ most recent news, both personal and professional. Select stories will also be featured in Vision magazine.
Here are a few of our latest submissions:
May 2013
Power Stone Raises $24,000+ for Pe diatric Cancer Research Fo un dation PowerStone Property Management, a CACM Management Firm Council member based in Orange County, continued its support of the Pediatric Cancer Research Foundation (PCRF) at the 15th Annual Bank of America, Merrill Lynch Half Marathon event at the Irvine Spectrum Center on May 4-5.
This year’s event attracted more than 5,000 people and raised $647,000, including $24,809 raised by PowerStone – representing the largest corporate donation. PowerStone also served as a Rainbow Sponsor at the Reaching for the Cure Event.
“Our goal was to improve over last year and we did it in a big way, being recognized as the top corporate contributor for the event. We couldn’t be happier in supporting the great work of the Foundation,” says René Decker, CEO of PowerStone.
Since 1982, PCRF has partnered with businesses, foundations, and individuals and raised more than $30 million toward ending pediatric cancers.
Union Bank to Ac quire First Bank Association Bank Services Strategic Acquisition to Strengthen Union Bank’s Standing as Leading National Bank to Homeowners Associations, Community Management Companies
Union Bank, N.A., signed a definitive agreement on May 14, 2013, with First Bank to assume the deposits and acquire certain assets of First Bank Association Bank Services, a unit of First Bank, which provides a full range of services to homeowners associations and community management companies. The acquisition, which requires approval from banking regulators and is subject to other customary closing conditions, is expected to be completed in the fall of 2013.
First Bank Association Bank Services is based in Vallejo, California. They are among the regional market leaders in community association banking, providing specialized banking services for more than 30 years with more than $550 million in deposits as of March 31, 2013. Their customers and deposits are based primarily in California.
Have some of your own news to share?
We are currently seeking submissions for the Member News page, whether it be a recent award, a promotion or new hire, a marriage, or even a birth. If you have some exciting news to share on our online Member News board, send it our way. Submissions should be: • 150 words or less • Written in paragraph form • New information (no duplicate submissions or re-post requests, please) • If applicable, accompanied by a web-friendly photo or company logo (JPG, GIF or PNG at 72 dpi) • Emailed to communications@cacm.org for consideration
We look forward to hearing what’s new with you!
What California Community Managers are Saying About the Active Adult Specialty
CACM polled community managers who oversee active adult communities to gather new insights about this career specialty. Here’s what your colleagues had to say:
Name: Marla Miller, CCAM Title: Assistant General Manager Association: Sun City Shadow Hills Location: Indio Years in the Field: 5 Number of Units: 3,000
It chose me; there was an opportunity, and I took it.
Learning the value of what the active adult community has to offer. I enjoy many homeowners that are positive and enjoying their retirement. In many situations they have extensive knowledge and can provide information and training from past experiences.
What do you find to be most challenging?
In many situations, active adults think that because they have worked their entire life and are older, they know everything. They do not like to be told no, so you have to find a very positive way of delivery.
Listen to their concerns and be open-minded. Any area you work in can be challenging; it is the person that is flexible and willing to work with various personalities that will succeed.
What exciting things do you see on the horizon?
More training, and individuals in this area working closely together to learn from one another.
Name: Daniel Goodrich, CCAM Title: Operations Manager Association: Sierra Dawn Estates HOA Location: Hemet Years in the Field: 10+ Number of Units: 1,474
Because I have a passion to help seniors.
Helping seniors in need.
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What California Community Managers are Saying Continued from page 45
What do you find to be most challenging?
Seniors who are impatient.
Tips for success with active adult homeowners?
Have understanding [and] compassion with the ability to be diplomatic to enforce.
What exciting things do you see on the horizon?
The changes that are being implemented in our aging community. The information technology that is being enhanced for us as [community] managers with regard to violations has been an amazing transformation. We now have the ability to inspect a property using a mobile device; we can use software to take a picture, which already has the violation or courtesy letter designed for your needs. Simply inputting the picture into the form, which can be emailed back to your office – or, if you pay for the service, you can actually have someone else print and mail it for you. This advance has been great for increasing my productivity in a large community. The software will even connect to your calendar to give you reminders for follow-up for your due process procedures.
Name: Linda M. Wong, CCAM Association: K. Hovnanian’s Four Seasons at Bakersfield Community Association (Managed by Euclid Management Company) Location: Bakersfield Years in the field: 6 Number of Units: 238 (752 at build out)
This has been my only experience in community management. I think my company hired me because of my financial background and experience in non-profit organizations dealing with many volunteers.
Most rewarding is the ability to use the large variety of my skill sets … the “jack of all trades, and master of none” philosophy!
What do you find to be most challenging?
Most challenging [is] dealing with a wide variety of personalities that [are] constantly in flux.
It’s hard to pin down one factor; however, coming to understand that while your title is “manager,” it’s not like other professions that use that title. The real title is “Main Facilitator.” Other important factors include working well in a team atmosphere, paying attention to detail, a high sense of fairness and overall consistency.
