HOWTO BOOK

how to book

The Arts Theatre Box Office can be found at our entrance on St Edward’s Passage. Please visit us during opening hours to pick up tickets, book for future performances or talk to us about the season.

ONLINE

IN PERSON Book online at www.cambridgeartstheatre.com

Monday - Saturday, 12noon - 8pm including Bank Holidays.

BY TELEPHONE Monday - Saturday, 12noon - 8pm on 01223 503333

BOOKING FEE

All tickets for the Arts Theatre include a £3 per-ticket booking fee. The booking fee is essential direct income for the Theatre. Because ticket revenue is divided between many different parties, an increase in ticket prices would not necessarily benefit the Theatre. By charging a booking fee, we can ensure that every penny goes directly to the Theatre to help us protect its growth and longevity.

REFUNDS Tickets are not refundable unless a performance is cancelled. & EXCHANGES Other exchanges may be made under certain conditions, with at least 48 hours prior notice; please contact the Box Office for details as policy is subject to change.

DISCOUNTS Discounts for customers with disabilities apply to most performances. We also offer discounts on certain performances for students, groups and schools. Please note there are no discounts on the lowest price seats and only one discount applies and all discounts are subject to availability. Please check with the Box Office at time of booking for available discounts.

IMPORTANT INFORMATION FOR YOUR VISIT

BAG AND CLOAKROOM POLICY

In the interest of customer safety the following items cannot be taken into the auditorium: Rucksacks or backpacks in any form and of any size (including children’s rucksacks, handbags that can be worn as backpacks), bags larger than 25cm x 35cm, shopping bags, larger items such as holdalls / suitcases and umbrellas longer than 25cm.

We strongly urge you to leave all bags at home or in your car, where it is practical. If you bring them to the Theatre you will be asked to check them in to the cloakroom which is situated on the first floor past the Stalls Bar (Peas Hill entrance).

Please allow sufficient time to travel to the Theatre and to allow for the additional delays this may cause. We recommend that you arrive at least 30 minutes before the start of the performance.