WELCOME Awards, recognition and events are a key part of our culture here at Harcourts. Outside influences meant we were unable to bring you this event in the traditional format, but we hope you enjoyed the Virtual Awards. We are pleased to share with you the names of all the winners of January – March quarter, in addition to a full list recognising the outstanding efforts of the Top Performing recipients of the 2019-20 year. We look forward to coming together in the future to celebrate the combined successes! Keep safe. The SA State Team
2 Harcourts Annual Awards
JANUARY - MARCH
2020
QUARTERLY AWARDS
Harcourts Annual Awards 3
JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS Best Performing Lister Matt Sergeant – Harcourts Sergeant Stephen Neal – Harcourts Property People Kate Smith – Harcourts Smith Kathleen Fry – Harcourts South Coast
= No. 1 Best Performing Lister = No. 1 Best Performing Lister No. 2 Best Performing Lister No. 3 Best Performing Lister
Top Sales Consultant - No Settled Sales Kate Smith – Harcourts Smith Matt Sergeant – Harcourts Sergeant Stephen Neal – Harcourts Property People Kathleen Fry – Harcourts South Coast
No. 1 Sales Consultant - No. Settled Sales = No. 2 Sales Consultant - No. Settled Sales = No. 2 Sales Consultant - No. Settled Sales No. 3 Sales Consultant - No. Settled Sales
Top Sales Office - No Settled Sales Harcourts South Coast
No. 1 Sales Office - No. Settled Sales
Harcourts Wine Coast Harcourts Property People
No. 2 Sales Office - No. Settled Sales No. 3 Sales Office - No. Settled Sales
Top Auction Lister Kate Smith – Harcourts Smith Simon Beshara – Harcourts Plus Seaton George Kouzionis – Harcourts Property People
No. 1 Auction Lister No. 2 Auction Lister No. 3 Auction Lister
Top Auction Listing Office Harcourts Plus - Seaton Harcourts Smith Harcourts Property People
4 Harcourts Annual Awards
No. 1 Office - Auction Listings No. 2 Office - Auction Listings No. 3 Office - Auction Listings
JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS Top Individual Office - Highest Gross Revenue
Top Office - Highest Gross Revenue per Salesperson
Harcourts Wine Coast
No. 1 Office
Harcourts South Coast
No. 1 Office
Harcourts Smith
No. 2 Office
Harcourts Packham - Glenelg
No. 2 Office
Harcourts Property People
No. 3 Office
Harcourts Sergeant
No. 3 Office
Top Franchise Office Group - Highest Gross Revenue
Office Administrator of the Quarter
Harcourts South Coast
No. 1 Office
Rebecca Dopson
Harcourts Packham
No. 2 Office
Harcourts Sergeant
No. 3 Office
Harcourts Morphett Vale
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JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS CX Individual of the Quarter Paul Goodwin – Harcourts Packham
No. 1 Top CX Individual
Sharon Parsons – Harcourts Adelaide Hills
= No. 2 Top CX Individual
Scott Torney – Harcourts Tagni
= No. 2 Top CX Individual
Mark Forde – Harcourts South Coast
= No. 2 Top CX Individual
Kerry Macaulay – Harcourts Adelaide Hills
= No. 2 Top CX Individual
Karen Nelson – Harcourts Plus
= No. 2 Top CX Individual
Harcourts CX is the Harcourts ‘client experience’ program. This is how we measure customer satisfaction after their interactions with us. Our clients are our most important critics.
Kerry Macaulay (Harcourts Adelaide Hills) 14 March 2020 - Vendor “Kerry Macaulay was simple fantastic, she went above and beyond what I thought a real estate agent would do.”
Kate Smith (Harcourts Smith)
7th Jan 2020 - Vendor “They gave us great advice and we felt supported throughout the whole selling process. Very personal. They have also offered help with buying a house. All staff seem to know our name and are helping with the hunt. Great company to be a part of.”
6 Harcourts Annual Awards
Mike Lowrie (Harcourts Sergeant)
21 November 2019 - Purchaser “We are first time buyers and the experience was pretty easy, no stress and Mike talked us through every step of the way.”
Kate Wilson (Harcourts South Coast)
31 Oct 2019 - Vendor “Kate Wilson was fantastic. She went out of her way to help my mother sell her home. I am in Melbourne which made it difficult to do things. Thank you Kate.”
JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS CX Office of the Quarter Harcourts Collective
No. 1 Top CX Office
Harcourts Adelaide Hills
No. 2 Top CX Office
Harcourts Tagni
No. 3 Top CX Office
Carly Frost (Harcourts Wine Coast)
15 Aug 2019 - Purchaser “We found Carly Frost most helpful in finding a new property to purchase and which she did. This is also why we chose her to sell our property. Her and the entire Harcourts team worked hard for us to make it all happen and we thank you all very much.” Jeff & Gerda Oakley (Nutrien Harcourts Peterborough) 28 June 2019 - Vendor “I had no idea that selling a property was so involved. Gerda Oakley (Peterborough) laid it all out for me, answered all of my stupid questions and helped me all the way through. Was amazed to have my place sold so quickly. Considering how stressed out I was, I cannot thank Gerda and Jeff enough.”
Peter Jeffrey (Harcourts Packham – Blackwood) 30 May 2019 - Vendor “My agent kept me informed every step of the way & I felt he followed up with things efficiently & quite often after hours. Nothing was too much trouble. Extra opens were done in a tough market. His pricing was quite accurate, so there were no disappointments. His advice was on the ball. Very happy.” Shane Moore (Harcourts Morphett Vale) 1 April 2019 - Purchaser “Harcourts, Morphett Vale I couldn’t recommend this place highly enough; we purchased a home they had available, the professionalism Shane Moore provided us over the last 3 months has been fantastic. I have dealt with a lot of agents in the last 6 months and the only one that stood out was Shane… If you want a no fuss, no stress, easy settlement then call Shane Moore!”
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PROPERTY MANAGEMENT AWARDS Property Manager of the Quarter No. 1 Top Property Manager – Kristina Stojanac - Harcourts Lifestyle Rentals No. 2 Top Property Manager – Sam El-Sayed - Harcourts Packham No. 3 Top Property Manager – Dana Munro - Harcourts Adelaide Hills Property Management Office of the Quarter No. 1 Top Property Management Office - Harcourts Lifestyle Rentals No. 2 Top Property Management Office – Harcourts South Coast No. 3 Top Property Management Office – Harcourts Adelaide Hills Property Management - POD Award No. 1 - Harcourts Copper Triangle POD 1 - Robyn Janitz, Tammy Whitehead & Katrina Hilton No. 2 - Harcourts Gawler POD 1 – Danielle Winder, Kerriann Jackson & Casey McGlen No. 3 - Harcourts South Coast POD 4 – Jadie-Lee Attenborough & Melissa Ramsey Property Management Business Development Individual Award No. 1 - Michelle Taylor - Harcourts South Coast No. 2 – Kerry Holding - Harcourts Adelaide Hills No. 3 – Chris Janzon - Harcourts Sergeant
8 Harcourts Annual Awards
PROPERTY MANAGEMENT AWARDS Property Management Business Development Office Award No. 1 - Harcourts Smith No. 2 - Harcourts Copper Triangle No. 3 - Harcourts Lifestyle Rentals
Property Management Top Organic Growth No. 1 - Harcourts Smith No. 2 - Harcourts Lifestyle Rentals No. 3 - Harcourts Vella
Property Management Top Income Office of Quarter No. 1 - Harcourts South Coast No. 2 - Harcourts Sheppard No. 3 - Harcourts VennMillar
Harcourts Annual Awards 9
INDIVIDUAL ACHIEVEMENT AWARDS Bronze Achievement Awards Bruce Woods
Nutrien Harcourts Ceduna
Sue Brand
Harcourts South Coast
Stephen Venn
Harcourts VennMillar
Jordan Hanchett
Harcourts Sergeant
Ben Chamberlain
Harcourts Plus – Seaton
Ben Gow
Harcourts Sergeant
Darryl Gaunt
Nutrien Harcourts Kingston
Tony Demasi
Harcourts Plus – Seaton
Peter Jeffrey
Harcourts Packham
Wayne Hickman
Nutrien Harcourts Minlaton
Roy Laird
Harcourts Playford
Nino Micic
Harcourts Plus - Seaton
Holly Freeland
Harcourts Wine Coast
George Kouzionis
Harcourts Property People
Scott Torney
Harcourts Tagni
Troy Goldsworthy
Nutrien Harcourts Minlaton
Warrick Thorpe
Nutrien Harcourts Strathalbyn
10 Harcourts Annual Awards
INDIVIDUAL ACHIEVEMENT AWARDS Silver Achievement Awards
Gold Achievement Awards
Alexander Parzis
Harcourts Magill
Paul Price
Harcourts South Coast
Allison Blight
Harcourts Wine Coast
Carly Frost Trent Shorland Stephen Neal
Chris Cotton
Harcourts Wine Coast
Platinum Achievement Awards
Mark Forde
Harcourts South Coast
Geoff Watts
Sam Oborn
Harcourts Adelaide Hills
Titanium Achievement Awards
Paul Goodwin
Harcourts Packham
Annie Need
Harcourts Packham
Leonie Simmons
Harcourts Barossa Valley
Matt Sergeant Kathleen Fry Kate Smith
Jemma Morris
Harcourts South Coast
James Packham
Harcourts Packham
Sharon Gillard
Harcourts Packham
Tim Wooley
Nutrien Harcourts Port Augusta
Jordan Varley
Harcourts Gawler Sales
Paul Whitney
Harcourts Sergeant
Sarah Sheppard
Harcourts Sheppard
Harcourts Wine Coast Harcourts Adelaide Hills Harcourts Property People
Nutrien Harcourts Keith
Harcourts Sergeant Harcourts South Coast Harcourts Smith
Harcourts Annual Awards 11
OFFICE ACHIEVEMENT AWARDS Bronze Achievement Awards Harcourts Tagni Harcourts Packham - Glenelg Silver Achievement Awards Harcourts Plus - Seaton Harcourts Property People Gold Achievement Awards Harcourts Adelaide Hills Harcourts Smith Platinum Achievement Awards Harcourts Wine Coast Harcourts Sergeant Harcourts South Coast Property Management Achievement Award – Bronze Harcourts Sergeant
12 Harcourts Annual Awards
Pin Awards Gold Karen Nelson David Smith Ruby Ben Chamberlain Sapphire Holly Freeland Amethyst Chris Cotton Nino Micic Emerald Pam Barlow Tony D’Angelica Diamond 100 Leonie Simmons
Harcourts Plus Harcourts Sergeant Harcourts Plus - Seaton Harcourts Wine Coast Harcourts Wine Coast Harcourts Plus - Seaton Harcourts Collective Harcourts Glynde Harcourts Barossa Valley
Top Rural Sales Consultants No. 1 Geoff Watts Nutrien Harcourts Keith No. 2 Tim Wooley Nutrien Harcourts Port Augusta No. 3 Warrick Thorpe Nutrien Harcourts Strathalbyn
TOP 10 SALES CONSULTANTS Kate Smith – Harcourts Smith Kathleen Fry – Harcourts South Coast Matt Sergeant – Harcourts Sergeant Geoff Watts – Nutrien Harcourts Keith Stephen Neal – Harcourts Property People Trent Shorland - Harcourts Adelaide Hills Carly Frost – Harcourts Wine Coast Sarah Sheppard - Harcourts Sheppard Paul Whitney - Harcourts Sergeant Jordan Varley - Harcourts Gawler Sales
No 1 Top Sales Consultant No 2 Top Sales Consultant No 3 Top Sales Consultant No 4 Top Sales Consultant No 5 Top Sales Consultant No 6 Top Sales Consultant No 7 Top Sales Consultant No 8 Top Sales Consultant No 9 Top Sales Consultant No 10 Top Sales Consultant
Harcourts Annual Awards 13
14 Harcourts Annual Awards
Harcourts Annual Awards 15
HARCOURTS FOUNDATION How can we better support the communities that have supported us? The Harcourts Foundation is our answer to this question. It is our way of giving back to those around us – and around you – and we sincerely thank everyone who has supported the Harcourts Foundation this year. This is a 100% charity, which means that every cent of every dollar is used to benefit Grant recipients. Harcourts absorbs all administration and marketing costs.
Total raised in SA since Foundation began:
$413,478
Total Grant Funds paid this year in SA:
$48,228
PLAYGROUP - Refurbished Play Deck
(The highest of any state!)
CHARITIES SUPPORTED THIS YEAR
Before
After
Thank You
NICU SP A sample of parent support packages provided to parents with a baby in the NICU, through our support of the Miracle Babies Foundation.
GET INVOLVED Office: Donate a small amount from every settled sale, called ‘off-the-top’ donations. Individual: donate a small amount from your salary each month. Contact Rachel Eckey to find out how: rachel.eckey@harcourts.net 16 Harcourts Annual Awards
Izla’s Purple Crusade (via Epilepsy Association of SA & NT) SA Bushfire Appeal Treasure Boxes Foodbank SA Playgroup SA Technology of the Aging and Disability Operation Flinders Grandparents for Grandchildren SA Miracle Babies Childhood Cancer Association Motor Neurone Disease Association of SA
2019 / 2020 ANNUAL AWARDS
Harcourts Annual Awards 17
SALES AWARDS Best Performing Lister Stephen Neal - Harcourts Property People Matt Sergeant - Harcourts Sergeant Kate Smith - Harcourts Smith
No. 1 Best Performing Lister No. 2 Best Performing Lister No. 3 Best Performing Lister
Top Sales Consultant - No Settled Sales Kate Smith - Harcourts Smith Stephen Neal - Harcourts Property People Matt Sergeant - Harcourts Sergeant
No. 1 Sales Consultant - No. Settled Sales No. 2 Sales Consultant - No. Settled Sales No. 3 Sales Consultant - No. Settled Sales
Top Sales Office - No Settled Sales Harcourts South Coast Harcourts Property People Harcourts Sergeant
No. 1 Sales Office - No. Settled Sales No. 2 Sales Office - No. Settled Sales No. 3 Sales Office - No. Settled Sales
Top Auction Lister Kate Smith – Harcourts Smith No. 1 Auction Lister Simon Beshara – Harcourts Plus Seaton No. 2 Auction Lister George Kouzionis – Harcourts Property People No. 3 Auction Lister Top Auction Listing Office Harcourts Smith Harcourts Plus - Seaton Harcourts Property People 18 Harcourts Annual Awards
No. 1 Office - Auction Listings No. 2 Office - Auction Listings No. 3 Office - Auction Listings
SALES AWARDS Top Individual Office - Highest Gross Revenue Harcourts Wine Coast
No. 1 Office
Harcourts Property People
No. 2 Office
Harcourts Smith
No. 3 Office
Top Franchise Office Group - Highest Gross Revenue Harcourts South Coast
No. 1 Office
Harcourts Packham
No. 2 Office
Harcourts Sergeant
No. 3 Office
Top Office - Highest Gross Revenue per Salesperson Harcourts South Coast
No. 1 Office
Harcourts Property People
No. 2 Office
Harcourts Packham - Glenelg
No. 3 Office
Harcourts Annual Awards 19
BUSINESS PARTNERS
A HUGE THANK YOU TO ALL OUR BUSINESS PARTNERS FOR THEIR CONTINUED SUCCESS THROUGHOUT THE YEAR. 20 Harcourts Annual Awards
RECOGNITION AWARDS CX Individual of the Year Susan Rule – Harcourts Christies Beach Glenn Nelson – Harcourts Plus Sharon Parsons – Harcourts Adelaide Hills
No. 1 Top CX Individual No. 2 Top CX Individual No. 3 Top CX Individual
CX Office of the Year Harcourts Plus Harcourts Tagni Harcourts Christies Beach
No. 1 Top CX Office No. 2 Top CX Office No. 3 Top CX Office
Office Administrator of the Year Lynda Van Rhoda - Harcourts Wine Coast Mortgage Express - Top Referring Sales Consultant Harcourts Barossa Valley Mortgage Express - Top Referring Office Harcourts Barossa Valley Mortgage Express - Top Mortgage Broker Megan Sage
Harcourts Annual Awards 21
PROPERTY MANAGEMENT AWARDS Property Manager of the Year No. 1 Top Property Manager – Kristina Stojanac Harcourts Lifestyle Rentals No. 2 Top Property Manager – Laura Hakof
Harcourts Lifestyle Rentals
No. 3 Top Property Manager – Dana Munro
Harcourts Adelaide Hills
Property Management Office of the Year No. 1 Top Property Management Office
Harcourts South Coast
No. 2 Top Property Management Office
Harcourts Lifestyle Rentals
No. 3 Top Property Management Office
Harcourts Packham
Property Management - POD Award No. 1 - Harcourts South Coast POD 4 – Jadie-Lee Attenborough & Melissa Ramsey No. 2 - Harcourts Copper Triangle POD 1 - Robyn Janitz, Tammy Whitehead & Katrina Hilton No. 3 - Harcourts Gawler POD 1 - Danielle Winder, Kerriann Jackson & Casey McGlen Property Management Business Development Individual Award No. 1 - Michelle Taylor
Harcourts South Coast
No. 2 - Kerry Holding
Harcourts Adelaide Hills
No. 3 – Nicholas O’Hara
Harcourts Packham
22 Harcourts Annual Awards
PROPERTY MANAGEMENT AWARDS Property Management Business Development Office Award No. 1- Harcourts Sheppard No. 2 - Harcourts Gawler No. 3 - Harcourts Packham Property Management Top Income Office of Year No. 1 – Harcourts South Coast No. 2 – Harcourts Sheppard No. 3 – Harcourts VennMillar Property Management Top Organic Growth No. 1- Harcourts Packham No. 2 - Harcourts Morphett Vale No. 3 - Harcourts Lifestyle Rentals
Harcourts Annual Awards 23
INDIVIDUAL ACHIEVEMENT AWARDS Bronze Achievement Awards Nino Micic
Harcourts Plus
Kate Wilson
Harcourts South Coast
George Kouzionis
Harcourts Property People
Glenn Nelson
Harcourts Plus
Paul Price
Harcourts South Coast
Peter Jeffrey
Harcourts Packham
Alexander Parzis
Harcourts Magill
Stephen Venn
Harcourts VennMillar
Jemma Morris
Harcourts South Coast
Paul Goodwin
Harcourts Packham
Allison Blight
Harcourts Wine Coast
Jordan Varley
Harcourts Gawler Sales
Sarah Sheppard
Harcourts Sheppard
24 Harcourts Annual Awards
INDIVIDUAL ACHIEVEMENT AWARDS Silver Achievement Awards David Washington Scott Torney Sharon Gillard Annie Need Trent Shorland Paul Whitney Sam Oborn Leonie Simmons Mark Forde James Packham
Harcourts Gawler Sales Harcourts Tagni Harcourts Packham Harcourts Packham Harcourts Adelaide Hills Harcourts Sergeant Harcourts Adelaide Hills Harcourts Barossa Valley Harcourts South Coast Harcourts Packham
Gold Achievement Awards Carly Frost
Harcourts Wine Coast
Platinum Achievement Awards Stephen Neal Kathleen Fry Geoff Watts Matt Sergeant
Harcourts Property People Harcourts South Coast Nutrien Harcourts Keith Harcourts Sergeant
Titanium Achievement Awards Kate Smith
Harcourts Smith
Harcourts Annual Awards 25
OFFICE ACHIEVEMENT AWARDS Bronze Achievement Awards
Property Management Achievement Award – Bronze
Harcourts Packham - Glenelg Harcourts Tagni
Harcourts Smith Harcourts Wine Coast Harcourts Packham Harcourts Tagni Property Management Harcourts Glynde Harcourts Avant Garde Harcourts Morphett Vale Harcourts Gawler Harcourts Property People
Silver Achievement Awards Harcourts Plus - Seaton Harcourts Smith Gold Achievement Awards Harcourts Property People Harcourts Adelaide Hills Harcourts Wine Coast Platinum Achievement Awards Harcourts Sergeant Harcourts South Coast
Property Management Achievement Award – Silver Harcourts Lifestyle Rentals Property Management Achievement Award – Gold Harcourts Adelaide Hills Harcourts VennMillar Harcourts Sheppard Property Management Achievement Award – Titanium Harcourts South Coast
26 Harcourts Annual Awards
OFFICE ACHIEVEMENT AWARDS Top Rural Sales Consultants No. 1 - Geoff Watts No. 2 - Warrick Thorpe No. 3 - Jeff Oakley & Gerda Oakley
Nutrien Harcourts Keith Nutrien Harcourts Strathalbyn Nutrien Harcourts Peterborough
Top 10 Sales Consultants Kate Smith – Harcourts Smith Matt Sergeant – Harcourts Sergeant Geoff Watts – Nutrien Harcourts Keith Kathleen Fry – Harcourts South Coast Stephen Neal – Harcourts Property People Carly Frost – Harcourts Wine Coast James Packham – Harcourts Packham Mark Forde – Harcourts South Coast Leonie Simmons – Harcourts Barossa Valley Sam Oborn – Harcourts Adelaide Hills
No 1 Top Sales Consultant No 2 Top Sales Consultant No 3 Top Sales Consultant No 4 Top Sales Consultant No 5 Top Sales Consultant No 6 Top Sales Consultant No 7 Top Sales Consultant No 8 Top Sales Consultant No 9 Top Sales Consultant No. 10 Top Sales Consultant
Rising Star of Year Ben Gow
Harcourts Sergeant
Business Owner of Year Jarrod Tagni & Ernie Tagni
Harcourts Tagni
Harcourts Annual Awards 27